MaintainXのレビュー

The best out there, and still getting better!

製品を使ってみた感想： Love it! So far does everything we need it to in a great user friendly platform

良いポイント:

Ease of use, cross platform (great mobile app), great features

改善してほしい点:

Some features/settings not quite tweakable to how we need them… yet

Love it with all my heart

製品を使ってみた感想： Love it a lot, prefer it better to the other service we had

良いポイント:

Easy to use, very user friendly, how simply the app is

改善してほしい点:

What I don’t like is when started a time it’s only visible on that device

Not the best for Maintenance

製品を使ってみた感想： it has not been good they didn't give us enough training on the system before they rolled it out to my guys so I'm learning with them and I can't help them as I should. and the person who set it up messed it up so bad that I spend more time fixing pm, location, asset, etc. that I can't focus on any other parts of the program

良いポイント:

you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it will be nice to be able to scan a QR code and it will show you the part or asset but we haven't gotten that part set up

改善してほしい点:

I hate when you search for an asset when I type my equipment number it will give me every single asset that has any of the numbers For example if I look 1001 I am going to get every machine with any of those numbers and usually the one I typed in will be at the bottom. you can't search the history of an asset on the iPad what's the point of even carrying the iPad my guys troubleshoot by looking at the history of that asset. you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something else. You can't look up how many assets my guys are responsible for it only shows how many work orders they have so if they have 100 work orders it is counting if they have any duplicates that's not helpful when trying to see who has what asset

MaintainX in Affordable Housing Management

良いポイント:

MaintainX's ability to customize procedures to cater to the specific needs of our company, while being extremely adaptive to help us comply with the ever-changing regulations in affordable housing, has been an integral part in our success in maintaining a smooth and efficient operation. The user interface is extremely easy to use and is a huge bonus for our staff that are not the most technologically inclined because they find it easy to use. Lastly, the extremely responsive customer service ties the whole product together and makes it one of the best investments our company has made.

改善してほしい点:

There is not much, if even anything, to dislike about MaintainX. The only thing I would like different is another tier in between the premium and enterprise plans, to satisfy the need for slightly more features without having to pay the much higher price for enterprise when a majority of those features aren't applicable to us.

Document Specialist

製品を使ってみた感想： Over all experience has been great, works well for our needs

良いポイント:

I like how easy it is to create work orders

改善してほしい点:

No dislikes, have found it to be very user friendly

A Project Engineer's Friend

製品を使ってみた感想： My overall experience has been great with MaintainX. I have assigned roles, completed tasks, and this has allowed me to create suggestions for FIP, 5S, and more GMP protocols to be implemented into our plant.

良いポイント:

The integration of the time and work that are put into creating preventative maintenance plans, as well as spare parts indexes are now considered Automated at our plant. It is still in the works to get the software more integrated closely with our departments, but I do see the effect and the visibility that the software provides through our different departments helps with having these projects completed as well.

改善してほしい点:

A few cons that I have noticed with MaintainX are integrating the project owners with the plant. It takes effort from multiple departments to align these new processes into place. I noticed personally, that I am working on one of the project owner's tasks regardless of us having this software. I am hoping in the future, once this program is more integrated into our company, our main MaintainX point of contact can have more time with performing organization with Spare Parts, as this is a necessity for MaintainX to work.

Maintain X is versatile and easy to use.

製品を使ってみた感想： I'm having a good experience using Maintain X, not just for maintenance, I'm using this app for QA, creating different templates for the different customer requirements on each product, is easy to use even to do Pre-op inspections, adding pictures and the signature block is the best field to make sure the operator is aware about what's happening.

良いポイント:

I love to create forms to do my checks easily

改善してほしい点:

I do not have any issue using this app...

Maintain X makes life easier

製品を使ってみた感想： No problems love you can do work orders and invoices all in the same program

良いポイント:

Everything is in one spot and easy to find between work orders and invoices

改善してほしい点:

On some functions there is no end button

Game Changer

製品を使ってみた感想： Exceptional, anytime I need help their quick to respond and resolve and it has been a major game changer for our company

良いポイント:

Clean user friendly program that makes tracking maintenance a breeze

改善してほしい点:

No non user input for things like inspections, meters, etc.

1st Year Use - Review

製品を使ってみた感想： Overall the software has had major benefits to the company when compared to our previous system (or lack of)

良いポイント:

Interface and user experience. Automation features.

改善してほしい点:

Compared to other CMMS software i have used, the user customisation ability is more restricted with MX

A LOT Less Squirrel Moments

製品を使ってみた感想： MaintainX has already transformed our company. We spent a lot of time unfocused and definitely unprioritized. Shiny objects would easily distract us. Now we simply hit the list by priority and attack the problems one at a time. As a manager, I was able to take vacation and my team just followed the priority list. If you take the time to set it up correctly, the system begins to run itself.

良いポイント:

It is extremely easy to navigate. We uploaded Assets and were making Work Orders all in the first day.

改善してほしい点:

It would be great if all new work orders showed up separate from existing ones. I have my list sorted by priority, so low priority WOs show up pages away. If there was an upper header where all new WOs showed up to read/acknowledge, and then go to their 'spot'.

MaintainX Satisfaction

製品を使ってみた感想： Overall experience with MaintainX has been very pleasant.

良いポイント:

The platform is very easy to use and has great support.

改善してほしい点:

To date I have not found there to be any major cons.

MaintainX is the best CMMS platform on the market

製品を使ってみた感想： MaintainX is the best CMMS platform that I have used in my long tenure as a Facility Manager! It's easy to convert to from another platform, the customer support is exceptional, and new users that may not have great computer skills can easily adapt.

良いポイント:

MaintainX is mobile based first! Meaning all the basic user functions of the platform are geared toward mobile use. Users that aren't admins, really have no need to be tied to a desktop and anyone can use their smartphone or tablet. Also, my customers love being able to submit a ticket without needing pesky logins or passwords to keep up with! Scan the QR Code, tell us your problem, and the ticket is created. It's that easy!

改善してほしい点:

The only con I've found is not being able to filter certain assets out of an asset report before it goes to CSV, but that data is easy to filter out in Excel.

Maintain X

製品を使ってみた感想： It has been great moving to Maintain X. They always work with us for our success!

良いポイント:

Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.

改善してほしい点:

Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.

MaintainX - A superb CMMS solution for businesses big and small

製品を使ってみた感想： I would highly recommend this solution to any company big and small. I think the more users out the more the product will improve for everyone. The team is great and the product is streamlined and very customizable and I am able to achieve everything I needed when I was initially looking for a solution.

良いポイント:

I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.

改善してほしい点:

I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.

Great system geared towards technicians for ease of use

製品を使ってみた感想： Overall experience has been great so far. I have no regrets in switching to MaintainX.

良いポイント:

MaintainX is a great system for technicians as it's very easy to grasp and train anyone one. Implementation was quick and near seamless for us. Support has been phenomenal. Overall it's a great system to scale with.

改善してほしい点:

I have no real bad things to say about it. Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be worked around.

MaintainX review

製品を使ってみた感想： Overall my experience has been positive with MaintainX. There are still some things we're working on tweaking to have it meet the needs of our company.

良いポイント:

I like the ability to document maintenance and setup reminders and schedules for tasks.

改善してほしい点:

I find it difficult to review the work that has been completed and check on my team's work to make sure the work is getting done.

MaintainX CMMS Review

製品を使ってみた感想： Overall extremely positive and happy without purchase

良いポイント:

The ease of use and implementation. Phone App is extremely easy to use.

改善してほしい点:

Cannot add multiple assets to a work order but that is a small small con

Makes my life easier!

製品を使ってみた感想： Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!

良いポイント:

The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.

改善してほしい点:

Nothing at all! I have worked in several systems and by far this is my favorite.

MaintainX is a no brainer.

製品を使ってみた感想： The customer support, price, and functionality is second to none. We've saved thousands of dollars by catching problems before they arise with repeatable work orders and tracking. All my staff catch on to the simple interface immediately and use it in their day to day because it isn't cumbersome at all.

良いポイント:

The app is a game changer for my onsite techs. They know what to do, they know where to communicate, and everything is tracked in a superb way.

改善してほしい点:

Some of the features are beyond our needs and having the ability to customize the work order submission menu to remove areas we dont use would be good to streamline the back end.

Great Software

製品を使ってみた感想： MaintainX is a great platform and it is nice that it can be accessed anywhere you have internet access.

良いポイント:

MaintainnX is an amazing product. The software is very easy to use and find what you are looking for. It is a one stop shop for all types of records from work orders, to assets, to parts tracking and stock numbers.

改善してほしい点:

The importation and adding parts and assets should be a little easier

Maintain X an awesome app

製品を使ってみた感想： My experience with maintain just awesome. It is such a good app and it keeps me informed about all the things that I need to be informed about as far as machinery, and it keeps me in touch with the people that run it the machinery also.

良いポイント:

It keeps you in tune with your equipment and operators

改善してほしい点:

Getting it all set up in the computer there’s a lot of stuff to input

Asset management

製品を使ってみた感想： The program is big with regards to ability. There is so much to learn, I look forward to growing with the tool.

良いポイント:

I am able to independently collect data on every asset I had listed.

改善してほしい点:

There is a limit to multi-tasking. I cannot run two timelines with two work orders open. Being a industrial mechanic, I sometimes have two or three projects going on at once in a day. If I start a job and wait for a part to show up, I tend to work on another machine until the part shows up. I stay busy and I want the program keeping track of what I do.

Bath Review

良いポイント:

-MaintainX is easy to use -Helps keep low to high priority tickets organized -Reporting/metrics is clear and easy to understand -The ability to easily track site down time across the entire system -Procedure creation for reoccuring work orders -Automated reoccuring work orders -Work order creation is clear and simple -Support teams are very helpful

改善してほしい点:

Having to create the same procedure across multiple Organizations instead of creating one and applying it to all Organizations.

Simplified our daily maintenance activities

製品を使ってみた感想： MaintainX has simplified our daily maintenance activities. We are more organized and have the ability to predict machine failures which has reduced equipment downtime. Customer support has been the best. They are always friendly, helpful, and reliable.

良いポイント:

I liked the many features MaintainX provides. The Asset Health feature has helped give our company a better understanding of equipment downtime and cost associated with it.

改善してほしい点:

We would like to see more in-depth reporting on the changes to parts cost.