PayPalとは

PayPal Commerce Platformでは、支払いからクレジット、不正防止に至るまで、顧客の場所を問わずに使用できます。

PayPalの詳細

良いポイント:

The ability to transfer funds and send payments is important. Good user interface and good easy usage.

改善してほしい点:

Asking clients to do this is embarrassing and it seriously impedes cash flow. It makes paypal a bad option for firms who only use it sporadically.

PayPalの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.3
機能
4.6
価格の妥当性
4.5

おすすめ度

8.8/10

PayPalの総合評価は4.7/5星です。 (キャプテラに寄せられた23,743件のレビューより集計)。

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レビューを絞り込む (23,743件)

Cassidy
Artist
認証済みLinkedInユーザー
エンタテインメント, 11-50の従業員数
ツール使用期間: 2年以上
投稿者のソース

PayPal Review

5.0 8 か月前
動画プレイヤーで日本語字幕を表示できます
Shota
Shota
日本のGame Designer
認証済みLinkedInユーザー
コンピュータ・ゲーム, 自営業
ツール使用期間: 2年以上
投稿者のソース

世界中で入金や出金がこのソフトのおかげで簡単になった

5.0 7 か月前

製品を使ってみた感想: 瞬時にお金を送金したり、受け取ったりできるソフトウェアで尚且つ、世界で一番と言っていいほど安心に使用できるソフトウェアだと感じています。誰がみても直感的に使用できるページですし、私の生活にはなくてはならないソフトウェアです。これからも長く使用させていただきたいと思います。

良いポイント:

最も良い点は、emailアドレスで各国へ送金や入金ができる点が本当に助かっています。このソフトウェアがあるおかげで、私は世界中の企業と働くことができています。メールアドレスひとつで迅速に、そして安心に取引が個人間でできる点が最高です。さらに特筆すべき点は、個人と企業間の間の取引で、立場の弱い個人の取引をしっかりと間に入って守ってくれる点が本当に感動的です。以前個人の依頼である企業に仕事を出したのですが、契約違反をされてしまい返金を求める出来事がありました。直接企業に打診する明確な答えを得られず途方にくれていましたが、paypalのカスタマーサポートに依頼したところ30分位以内に企業側に落ち度がある事を判断していただき、全額返金してくれました。このようにサポート体制もしっかりしている企業なので、安心して使用できます。私は10年以上使用させていただいております。

改善してほしい点:

目立った気になる点はないのですが、強いていうならばスマートフォンのPaypalアプリの画面に少し改善してほしい点があります。現在では、スマートフォンで取引を行うことが多いのですが、カスタマーサポートに連絡をしたいときに、連絡先を探したのですが自分のアイコンをタップして、そこからさらにサポートの場所を探さなければならない点が少し不便だと感じています。問い合わせのボタンは、画面の一番下のアイコンに入れてほしいと思います。

認証済みレビュアー
日本の会社員
認証済みLinkedInユーザー
機械工業, 51-200の従業員数
ツール使用期間: 2年以上
投稿者のソース

海外サイトでの注文も手軽にできる

4.0 4 か月前

良いポイント:

普段は日本語で使っているが、海外サイトで買い物するときは英語で入力しておいた住所をメインに切り替えておけば発送先住所も自動で英語住所になるので大幅に手間が削減できる。

改善してほしい点:

国内では使えるサイトがまだまだ少ないので今後増えていってくれればさらに便利に使えると思う。

匿名レビュアー
日本の大学教員
高等教育, 1,001-5,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

とても便利です

5.0 4 か月前

良いポイント:

海外製品のオンライン決済が簡単にできること。

改善してほしい点:

領収書の発行が、少し分かりにくいところ。

匿名レビュアー
日本の会社員
食品、飲料, 11-50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

匿名でも支払いができる、してもらえる

4.0 3 か月前

良いポイント:

PayPalでは互いの身分を明かさずに金銭のやり取りを行うことができ、更に金銭のやり取りを確実に行うことが出来ます。

改善してほしい点:

現在のところ不満に思うところは感じられない。

匿名レビュアー
日本の会社員
卸売, 201-500の従業員数
ツール使用期間: 1~5か月
投稿者のソース

PayPalでの支払い必要性

3.0 4 か月前

製品を使ってみた感想: アプリに慣れ親しんでいる人物であれば、比較的簡単に導入が可能であること。
逆に不慣れな人であれば、最初の導入の際に苦戦するでしょう。

良いポイント:

既存のGoogleplayでの支払いやモバイルキャリア決済で対応不可の海外コンテンツへの支払いが可能であること

改善してほしい点:

web版のPayPalサービスだけでトラブルへの完結が出来ないこと、そのためにアプリ版のPayPalを導入し対応をしなくてはならないこと、またカスタマーへの連絡が不便であること

Md Mahbub
Md Mahbub
バングラデシュのDigital Strategist
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

When it comes to choosing the best payment system, Paypal is the most perfect solution!

5.0 昨年

製品を使ってみた感想: PayPal is one of the most popular online payment systems around the world. It allows users to transfer funds electronically and also provides the ability to make payments without divulging financial information since it can process payments via credit card or bank account without any direct link between the consumer's bank account and the merchant's PayPal account. In addition, PayPal offers a buyer protection guarantee for unauthorized purchases made with a user's credit card on its network.

良いポイント:

As i work with digital marketing and serve globally so it's mandatory for me to find the best solution. Paypal did the job for me. I can take payments anytime securely, from any country of the world (although Paypal doesn't support in few countries yet). Besides i can buy digital goods easily with the help of paypal. Its supported to all the global platforms which is great. In the same country, transferring money has no fee! Gift card system is also useful sometimes. In a word, i'm in love with Paypal.

改善してほしい点:

Paypal usually gives the most priority to the senders. Sometime clients ask for dispute illegally, Paypal can't guarantee your money. I saw few buddies, their account has been limited by Paypal for the illegal dispute requests by their clients. Paypal should come up with the solution and serve properly to the both parties.

Amy
アメリカのOwner
健康、ウェルネス、フィットネス, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Great features and a lot of value

5.0 先月 新着

製品を使ってみた感想: Overall, I enjoy the service of PayPal. It’s easy to learn and get comfortable with. The App is convenient and simple to use.

良いポイント:

I enjoy using the App and the ease of syncing the features to my Business website.

改善してほしい点:

I don’t like the high fees when selling an item.

Craig
オーストラリアのManager
スポーツ, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Account Cancelled - No Explanation

1.0 7 日前 新着

良いポイント:

it was good when it worked but still would not recommend due comments in cons

改善してほしい点:

We have had a PayPal account for many years which we used for both business and private use. Recently the account was suspended because apparently we were not meeting their terms of service. The problem is that there is no indication whatsover as to which terms we appear to be breaching so we have no idea what we are supposed to have done wrong or what we need to do to resolve the issue. Could not PayPal at least do their customers the courtesy of explaining the problem?Documents were requested and provided and we then received a message that our account was cancelled due to the unspecified breach. There was a link to their terms of service but having no idea what might be wrong this was useless.To add salt to the wound they then acted like the mafia stating we would receive a message in 180 days explaining how to retrieve the funds in our PayPal account.We believe PayPal has shown itself to be a company with poor communication skills and systems and one that cannot be trusted. If this behaviour does not breach a number of consumer rights, I'd be surprised.

Caitlyn
アメリカのEditor-In-Chief
エンタテインメント, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

The Old Faithful Every Man's Payment Processing Service For Businesses and Ordinary People

5.0 4 か月前

製品を使ってみた感想: My overall experience with PayPal has been a pretty good one. I have used it for multiple things, as I am sure many people have. It was something I familiarized myself with when I started selling items on eBay, then when I moved on to doing other forms of eCommerce, as well as person to person payments. It has served me very well. As I titled this review, it is the old faithful payment processing platform. Perfect whether you are just starting out in business and need a relatively free platform to process your payments that is compatible with pretty much any type of web hosting platform, or just someone who needs to be able to send and receive payments for on the spot projects. I would definitely recommend PayPal.

良いポイント:

The PayPal service is very easy and uncomplicated to use. The fast payment processing, invoice creation, and fraud protection, make it a great platform for anyone looking to start out whether it is in person to person business or eCommerce.

改善してほしい点:

The only cons I can really think of is the fact that sometimes it is difficult to get a hold of an actual human person when you need a problem solved.

adel
エジプトのFreelancer
コンピュータ・ソフトウェア, 自営業
ツール使用期間: 1年以上
投稿者のソース

Trusted online payment is PayPal

5.0 2 か月前 新着

製品を使ってみた感想: The site that I trusted in transferring money and profits is PayPal, the personal information and making the case is safe. The matter was relative at the beginning of my work as Freelancer. It was incomprehensible in profit-taking operations, and what facilitated the process for me because of its ease of use is PayPal, To the extent that one does not occupy his mind with anything because everything is organized, and you receive a message to complete the process which provided me with confidence is that many institutions have been registered as a partner of PayPal in buying and selling its operations, which made it a global institution, and this makes the user feel safe for his digital financial transactions, Customer service is superb that they work with me to solve any obstacle, if any in responding in a timely manner while respecting the user's time. In fact, it's one of the best services and leading mobile payment solutions according to our evaluations.

良いポイント:

•Secure means of payment• Financing various options• Comprehensive online and personal payment solutions• PayPal is straightforward to use – it’s terribly an easy thanks to send cash to friends and family• Using PayPal offers you an additional level of security and fraud prevention. If you acquire a purchase exploitation PayPal that finally ends up being fraudulent, PayPal will facilitate get you a reimbursement• PayPal encrypts your bank or MasterCard info, keeping that information safe• No fees for causing cash to friends and family

改善してほしい点:

• The website is slow to load IF I actually have multiple screens open. Which can some time separate the performance issue, the website is slow while using IF I truly have to open multiple screens. Which can some time effect the performance

Yazan
ヨルダンのSales representative
卸売, 51-200の従業員数
ツール使用期間: 2年以上
投稿者のソース

PayPal Payments Services

5.0 先月 新着

製品を使ってみた感想: finding online jobs became easy with PayPal because I will not be worried for how they are going to pay me , online payments , purchase , and being a prominent software to receive money through it. payment fees are not much , its doesn't bother me at all.If you someone wants to send me money overseas , I would recommend PayPal for sure.

良いポイント:

easy to use, secure , you can depend on , trustworthy , it combines between being the most secure and user-friendly software , integration was not difficult , payment fees is a reasonable comparing to its competitors , and I feel that they are not greedy as others.

改善してほしい点:

there is a one little thing would make this software perfect , Issuing a credit card for PayPal ( with PayPal name on it ,that you can use it for withdrawal from local banks , and in malls , stores , local shops and any place who accepts visa or Mastercard , because as you know any credit card in the world have to be linked to either visa or Mastercard to work in local places.

maxime
maxime
カメルーンのCEO
認証済みLinkedInユーザー
土木工学, 501-1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

good way to do business

5.0 先月 新着

良いポイント:

PayPal is great for anyone doing business online because it allows for international transactions and allows banks to receive money transfers through its channel.

改善してほしい点:

What really saddens me with this software is that not all of its functions are available in all countries of the world in Africa for example it is not possible to receive money via PayPal

Anna
イタリアのStudent
映画、映像制作, 自営業
ツール使用期間: 2年以上
投稿者のソース

PayPal is a game changer

5.0 先週 新着

製品を使ってみた感想: When I see that a website or an e-commerce accepts PayPal I feel better and I know is not a scam. To sum up, I would recommend PayPal to everyone. Once you try it, it's difficult to go back.

良いポイント:

PayPal has changed the way I feel about online payments. Before PayPal I was a bit scared to buy online with my credit card but with PayPal I always feel protected. In addition, is a great way to send and receive instant money from family and friends.

改善してほしい点:

There's nothing I don't like about PayPal. It is great in every aspect.

認証済みレビュアー
メキシコのCoordinator
認証済みLinkedInユーザー
教育管理, 501-1,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

My go-to payment method

5.0 2 か月前 新着

製品を使ってみた感想: Overall I really like it, use it all the time

良いポイント:

It is very safe, something I need when uploading personal information

改善してほしい点:

Sometimes the payment takes a couple of days to finalize

Youssef
エジプトのDesigner
コンピュータ・ソフトウェア, 自営業
ツール使用期間: 6~12か月
投稿者のソース

PayPal, security and privacy is an unparalleled invention

5.0 2 か月前 新着

製品を使ってみた感想: Honestly, the whole experience with PayPal was wonderful and excellent in everything, so I advise everyone to use it for various purposes

良いポイント:

Paypal amazed me with all its features, so it made me use it permanently in my financial transactions, such as transfers and sending money, and the biggest advantage in it is security, protection, and privacy, because if anyone tries to hack my account in any way, he cannot do that, and he does not withdraw all my financial transactions, nor send money I advise everyone to use PayPal for all purposes

改善してほしい点:

Honestly, I did not find any final defect in PayPal because it provides me with all its advantages and characteristics in transactions and dealings.

Katherine
アメリカのLPC
メンタルヘルスケア, 自営業
ツール使用期間: 1年以上
投稿者のソース

Ease of collecting payments from clients via PayPal for sole practitioner

5.0 3 年前

製品を使ってみた感想: Accepting payments from clients was easy. Transferring money from PayPal to my personal accounts was easy. I really enjoyed using PayPal for my business needs for the time that I did, however I was using a paper health records system in conjunction with PayPal, so when I transferred over to an electronic health records system, the EHR included a payment functionality that streamlines with client appointments, notes, etc. I prefer PayPal's operations over the one I'm using now, except for the streamlined and connected functionality of the EHR payment system.

良いポイント:

The variety of options in what to do with the money held in PayPal after a payment was made. This included an instant transfer to my personal bank account for a reasonable fee, a standard transfer to my bank account for zero fee that would happen in a couple business days, or even just leaving the money in PayPal to be used for other things. My Uber and Lyft accounts were linked to PayPal for payment, as well as Netflix, Spotify, Groupon, and other things. I always knew where my money was, there was no wondering how long it would take to transfer from one account to another.

改善してほしい点:

I was unable to accept HSA or FSA cards. I also did not have a physical card reader so my clients were either downloading PayPal in order to pay via transfer to me, or I was creating an invoice where they could then enter in a card number. As a clinician, I didn't like that it felt as though I was asking them to download an app, even though the flexibility was actually there if they chose not to do so. I would have also liked the option to add a 'cash payment completed' option on an outstanding invoice. There was actually very little that I did not like about PayPal however.

Claude
アメリカのCEO
小売, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

Who doesn't know Paypal as the best and most secured online bank and payment processing system?

5.0 昨年

製品を使ってみた感想: To sum it all, paypal is the best online bank system because of its very strong security. It is almost impossible for scammers to steal your money if you use paypal as means of payment

良いポイント:

Everyone knows paypal as the most secured online banking system or escrow system. They give scammers a nightmare. Scammers cannot steal your money if you use paypal as a payment processor. I also love the aspect that they support business to grow by giving them business credits or business loans. The user interface is also straight forward and easy to use. It is also a very fast, reliable and secure way of sending money to anybody in the world. They also have a good customer service, who are very nice to customers. They are constantly bringing in new features into the platform like cryptocurrency trading. I also love the face that you can buy an item and pay in 4 different installments. The list goes on ...

改善してほしい点:

Overall, I do not have any issues with paypal. Sometimes, they are to strict to a point where they may limit or suspend your account after you initiate a huge transaction. This is something good, but they take almost a week to restore your account. A week is a long time and it may affect a business

Monique
アメリカのWeb Designer
オンラインメディア, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

A great tool for any size business, but also for the average Joe to send money to a friend for tix.

5.0 4 年前

製品を使ってみた感想: My overall experience with PayPal as a buyer is very positive. I am happy that it is easy to use and I am protected. As a seller/business, my experience is mostly positive. I enjoy the features, the ease, and the trustworthiness as an option to my customers. However, it is difficult (near impossible) to use when you have someone using the PayPal software to get refunds.

良いポイント:

There are so many pros. I use this software as a business, to help set-up other businesses to accept online payments, but I also use it as a person. Let me explain, I use it to send money to friends to pay for my half of our concert tickets. I use it to pay my mom back for the loan she gave me. My mom uses it to send me money if there are emergencies. One of the biggest pros is that it is easy. PayPal is by far the easiest to use, after it is set-up. You can have all your bank accounts, cards, etc. all in one place. I do not have to have my wallet handy. Checkout is a breeze. It is the same experience across any store, and any place that uses PayPal. As a business, it is trusted, and that is a huge plus. They are hugely protective of buyers, which makes you feel safe using it. Continually, there are tools like invoicing, website button codes, abilities to send reminders, or monthly auto-payment requests. The possibilities as a business and a regular 'person' are endless. I use this software daily. I even sometimes use it as a sort of 'bank account' and use the attached debit card.

改善してほしい点:

The same thing that is a pro, is actually a con, though from the seller's perspective. Frankly, because the buyer protections are so strict, it can mean that money is taken from your account as a seller, without your consent. It is very difficult to regain that money. A seller must take photos, videos, and keep stellar documentation to protect themselves. The actual process itself is a bit cumbersome and not the easiest to find. A second "con" is the fees. Obviously it costs money to process credit cards, but the fees do get to be a bit excessive. However, they are competitive in terms of how much they charge.

認証済みレビュアー
アメリカのFounder
認証済みLinkedInユーザー
音楽, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

PayPal is an Essential Payment Provider with Amazing Features for Every Business

5.0 昨年

製品を使ってみた感想: Overall, my experience with PayPal has been very positive. From the ease of use, convenience and safety of transferring money, PayPal remains one of my top choices for business transactions, especially when dealing with customers and merchants overseas.

良いポイント:

PayPal takes the globe and makes it feel small. Through the payment services PayPal offers, anyone can do business from anywhere, and know that their money, as well as the money of their customers, is safe and secure. PayPal makes it easy to send and receive money. I love PayPal's ability to convert currency easily, as well as the "instant transfer" feature where you can receive money instantly into your bank account from PayPal. I also love that when you receive money, you can use it as "PayPal cash" to pay for other transactions, or deposit it into a linked checking account. While there are several other payment providers available, the features and ease of use that PayPal offers makes it a top performer, and must-have for any business.

改善してほしい点:

PayPal is truly amazing, and overall has great features. The one downside is the excessive fees. From the instant transfer fees, to the payment fees, etc, PayPal certainly takes its share of revenue. If the fees were lowered, or even eliminated in some cases, PayPal would be the top choice for just about every business.

SARA
アメリカのProfessional Musician
音楽, 2-10の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Every Artist Needs PayPal

4.0 3 年前

製品を使ってみた感想: PayPal is one of the most well-known services in the world. It has achieved this status for a very important reason - it connects our ability to do business on a global level. You can transfer any currency within seconds. Security is a paramount by protecting both the sender and reciever. The site is user friendly, feature friendly, and accessible to anyone.

良いポイント:

Paypal is my favorite payment portal. It is possible to link multiple payment types, like debit cards credit cards, and bank accounts. I am able to reach customers who want to purchase a product or purchase music from across the world and I am paid directly to my PayPal account balance. Once the funds are transferred I can transfer them directly into my bank account for no fee and the transfer typically takes a single business day. The user also has the option for immediate deposit via debit card for a small fee. So if you need the funds transferred quickly, PayPal has an option for you. I also use PayPal to send and receive payments from personal sales on Ebay and Reverb. The buyer is protected from fraud and holds funds until the item is received, ensuring that the buyer gets the item and is satisfied. This gives me peace of mind when transferring funds. PayPal is for everyone and you can also send money to family or friends. I have been using it for years and can't imagine not having the convenience of its service.

改善してほしい点:

Sometimes reaching PayPal directly can take a day or two for complete resolution. So far I have yet to encounter a problem that wasn't resolved within a day.

Kristen
アメリカのOwner
執筆、編集, 自営業
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

PayPal is trusted and recognized - Very Useful!

5.0 3 年前

製品を使ってみた感想: PayPal makes it easy and secure to send and receive payments. The sign-up process is simple and secure. It is easy to add an account. PayPal has a clean, easy-to-navigate interface that puts everything right in front of you. You can find your account balance or what you're looking for right away. You can send payment requests to friends or clients, or send money to others from your bank account. Many online retailers accept PayPal, allowing you to pay online securely.

良いポイント:

PayPal is one of the most well-known, trusted, and recognized brands when it comes to e-commerce and online financial transactions. Because of it's recognition, it's a name people trust. Offering PayPal as a method of pay to prospective clients or buyers is an easy way to allow people to spend their money with you. Using PayPal as a customer gives you a feeling of security that less recognizable brands don't offer.

改善してほしい点:

Customer support for PayPal is not as robust as one would hope for a company dealing with financial transactions. Additionally, PayPal is one of the many online companies that struggle to find a balance in mediating disputes between buyers and sellers of online products and services. This sometimes results in legitimate gripes about PayPal making it too easy for scammers to get money out of honest online retailers. This problem is not unique to PayPal and it will take the whole internet and legal communities to solve.

認証済みレビュアー
カナダのMarketing professional
認証済みLinkedInユーザー
マーケティング、広告, 自営業
ツール使用期間: 2年以上
投稿者のソース

Best way get payments

5.0 8 か月前

製品を使ってみた感想: Trust is the best feature PayPal offers to my customers. because they don't have to send their credit cards to my client's website so it's way easier for me to collect payments. I think we needed that on ecommerce websites.

良いポイント:

What I like about PayPal the most is the fact that people don't have to put their credit cards in my client's website like Stripe. Customers are more comfortable to login to their PayPal account and pay by credit card through PayPal. I think this is the most important benefit of PayPal. It's user friendly and very easy to understand the platform. Some customers email my clients and ask their PayPal email to send payment manually, which is also a great option. By the way, refunds through PayPal are instant so you don't have to wait days to get your money back to your credit card. That's why I love PayPal a lot.

改善してほしい点:

The pre-authorized or autopayment is the worst! every time I buy things by PayPal, I'm afraid an automatic charge for the next month. I have google to find out how to disable that automatic charge. I believe the Canada app is different than US app because, again, my friend always call me to ask how to disable some auto charges from his PayPal app and it's different than mine.

Osamah
ヨルダンのStudent
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 5,001-10,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Easy Money Transactions

5.0 3 年前

製品を使ってみた感想: I have been using PayPal for over 5 years now and I think I can't abandon it anytime soon. PayPal made my life easier. Before PayPal, I had to go to my bank by car ( which consumes a lot of my time as the closest bank is a little bit too far away) to cash out my tuition fees and regular expenses. But now with PayPal, I don't have to do that anymore, my parents would simply transfer the money directly to my PayPal account and I can shop online without any effort at all! My advice, if you are not already a PayPal client, you should start using it. You will never regret it!

良いポイント:

It's easy and simple to register in PayPal. All you need is an email address, a password and that is it! Once you register you can instantly start transferring or receiving money from your friends and relatives. You don't have to provide them with any kind of confidential information, all you need to give them is your email and they can instantly make a transaction to you! It's as simple as that! As a student studying outside of my country, My parents use PayPal to send me my tuition fees, money for food and living. All that happens through PayPal without making effort and without having to deliver it by hand. You can use PayPal to make purchases online. I use it to shop from popular markets like eBay and it works just fine! One thing I like a lot about PayPal is that it is very easy to use, even a 10 years old boy can use it for the first time without any troubles! it has a very simple (yet detailed) interface that no one will struggle to navigate through the different tabs. Also, I like how purchases are made within literally a few seconds, everything happens in a blink of an eye!

改善してほしい点:

Honestly speaking, there is nothing to dislike about PayPal. Nothing! Although I might complain about PayPal not being supported as an available payment option in some big online shopping websites like Amazon or AliExpress. However, that has nothing to do with PayPal itself so I can't consider it a downside. Like I said everything in PayPal is just perfect!

Ashkan
アメリカのResearch Assistant
土木工学, 10,000+の従業員数
ツール使用期間: 1年以上
投稿者のソース

Popular and Trustworthy

4.0 3 年前

製品を使ってみた感想: I have been using PayPal for the past year, and I strongly recommend it to anyone who needs to send or receive money or buy online. Compared to other platforms like Venmo or Cash App, PayPal has at least one advantage and that is popularity. That makes PayPal the most convenient money transferring app to use. Also, being a good app does not make you popular. The app should be perfect to become popular, and I think PayPal is very close to being perfect.

良いポイント:

This is how I started using PayPal; I opened an account in a matter of seconds, added my debit cards from the banks I have account in and credit card info into my account, and now I don’t even use the physical cards anymore. I use PayPal for sending and receiving money and buying online. It is very convenient, and every online shopping website and merchant that I have used accepts paying with PayPal. My friends and I use PayPal to send money to each other every day. Recently PayPal has added a new handy feature called “money pool”. With this feature, you can gather money for a specific reason. I have used this feature many times. The first time I was in charge of throwing a birthday party for one of my friends. At first, it seemed like trouble knowing that I have to ask from everyone for their share of expenses. But then I found this feature in PayPal, I created a pool, and easily everyone paid their share. The money came right into my PayPal account in a matter of seconds, and thanks to PayPal the party was amazing. Another reason I love PayPal is that I can support my favorite charity in the app, which I find very convenient. Also, from time to time you can find great deals on online shopping websites if you pay through PayPal. I have used many of these deals and saved a lot of money by just using PayPal.

改善してほしい点:

No matter how good PayPal is, there is still some space to improve. Sometimes transferring my balance to my bank account takes more than three business days, and it would be great if PayPal could improve the speed of the balance transferring process. Many of my friends prefer to use other apps just because of this and they need to transfer money instantly. Although there is an option for faster transfer, other apps can do it without charging for a fee. Also, it would be great if the customer could ask directly from PayPal for a refund, and not the merchant.

Michael
イタリアのMarketing Export
食品、飲料, 1,001-5,000の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Simple payment provider, but with some limitations

4.0 2 年前

製品を使ってみた感想: In general, we are nevertheless satisfied with PayPal. The service offers numerous payment methods (depending on the country) such as PayPal, credit card, bank transfer/Klarna, etc. The fees are higher than with other providers, but the service (especially the PayPal Express Checkout button) is simple and easy to set up - even for the inexperienced users with a little training.

良いポイント:

Signing up for PayPal Business is very easy, you have to provide some information about the business (owner, address, ownership shares, etc.) and you are ready to go. PayPal Business can be connected to existing shop solutions, or you can create a "PayPal Checkout" button yourself. We only wanted to sell one product, so we chose Paypal because of the Express Checkout button. With simple clicks you can specify design, price, VAT, etc. and receive a code snippet which you can easily integrate into an existing website. The PayPal dashboard shows all the information about orders, allows you to add tracking information, etc. Transferring the amount to your own bank account is also very easy. PayPal is offering a community support centre where you can find answers to almost any question you might have when trying to get started with PayPal Business.

改善してほしい点:

As simple and popular as PayPal is, some things were incomprehensible to us: - Getting started: even though PayPal offers extensive documentation for developers, it is hard to find your way around as a beginner at first. PayPal could be interesting especially for people who don't want to invest in a real shop and want to add a payment option for e.g. 2-3 products on their website with a few simple steps. Nevertheless, we have struggled with some problems (see below). - Sandbox mode: this is a test environment which allows to test payments etc. How to exit the sandbox mode when creating the "code" was not properly described anywhere. In the sandbox mode, we were also unable to test whether buyers receive confirmation emails on the payments (this is also not described anywhere else) and what these look like. - Blocked balance and tracking: PayPal blocks the paid money at the beginning, because PayPal wants to make sure that we are serious sellers. This is also ok. By providing the tracking information, the money is released within 1-2 days. We shipped via DHL, but DHL is not supported by PayPal as a parcel service, so we had to specify "Other" -> "DHL" (entered manually). However, the buyer received an email with the tracking number which was sent by "Other", which caused confusion among consumers. - Support: the support usually answered our mails only after 1 week and without mail with added value. The mails were standard answers.