キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

PayPalとは

PayPal Commerce Platformでは、支払いからクレジット、不正防止に至るまで、顧客の場所を問わずに使用できます。

PayPalの製品詳細

良いポイント:

There are some good advantages to having a paypal account and can make it worth the money. One of the best things about paypal, is the ability to be able to use paypal to buy things online.

改善してほしい点:

The most frustrating experience is recently I had a dispute and I could not see the dispute details in the app and had to login via the browser.

PayPalの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.3
機能
4.6
価格の妥当性
4.5

おすすめ度

8.8/10

PayPalの総合評価は4.7/5です。 (キャプテラに寄せられた25,097件のレビューより集計)。

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レビューを絞り込む (25,097件)

Cassidy
Artist
認証済みLinkedInユーザー
エンタテインメント, 11~50人規模の会社
使用期間: 2年以上
投稿経路

PayPal Review

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Shota
Shota
日本のGame Designer
認証済みLinkedInユーザー
コンピュータ・ゲーム, 自営業
使用期間: 2年以上
投稿経路

世界中で入金や出金がこのソフトのおかげで簡単になった

5.0 2 年前

製品を使ってみた感想: 瞬時にお金を送金したり、受け取ったりできるソフトウェアで尚且つ、世界で一番と言っていいほど安心に使用できるソフトウェアだと感じています。誰がみても直感的に使用できるページですし、私の生活にはなくてはならないソフトウェアです。これからも長く使用させていただきたいと思います。

良いポイント:

最も良い点は、emailアドレスで各国へ送金や入金ができる点が本当に助かっています。このソフトウェアがあるおかげで、私は世界中の企業と働くことができています。メールアドレスひとつで迅速に、そして安心に取引が個人間でできる点が最高です。さらに特筆すべき点は、個人と企業間の間の取引で、立場の弱い個人の取引をしっかりと間に入って守ってくれる点が本当に感動的です。以前個人の依頼である企業に仕事を出したのですが、契約違反をされてしまい返金を求める出来事がありました。直接企業に打診する明確な答えを得られず途方にくれていましたが、paypalのカスタマーサポートに依頼したところ30分位以内に企業側に落ち度がある事を判断していただき、全額返金してくれました。このようにサポート体制もしっかりしている企業なので、安心して使用できます。私は10年以上使用させていただいております。

改善してほしい点:

目立った気になる点はないのですが、強いていうならばスマートフォンのPaypalアプリの画面に少し改善してほしい点があります。現在では、スマートフォンで取引を行うことが多いのですが、カスタマーサポートに連絡をしたいときに、連絡先を探したのですが自分のアイコンをタップして、そこからさらにサポートの場所を探さなければならない点が少し不便だと感じています。問い合わせのボタンは、画面の一番下のアイコンに入れてほしいと思います。

認証済みレビュアー
認証済みLinkedInユーザー
機械工業, 51~200人規模の会社
使用期間: 2年以上
投稿経路

海外サイトでの注文も手軽にできる

4.0 2 年前

良いポイント:

普段は日本語で使っているが、海外サイトで買い物するときは英語で入力しておいた住所をメインに切り替えておけば発送先住所も自動で英語住所になるので大幅に手間が削減できる。

改善してほしい点:

国内では使えるサイトがまだまだ少ないので今後増えていってくれればさらに便利に使えると思う。

大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

paypalのいい点と悪い点

5.0 昨年

良いポイント:

海外から商品を購入する際に非常に便利な支払い方法であり、銀行口座から簡単にお金を引き出し、クレジットカードとのシームレスな連携を実現することができている。

改善してほしい点:

PayPayのように直感的に操作することが難しい場合があり、ウォレット画面とホーム画面を行き来しながら求める機能を探す必要があり、慣れるまでに手間がかかる。ボタンの配置や画面遷移を体系的にすることができれば非常にありがたいです。

匿名レビュアー
高等教育, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

とても便利です

5.0 2 年前

良いポイント:

海外製品のオンライン決済が簡単にできること。

改善してほしい点:

領収書の発行が、少し分かりにくいところ。

匿名レビュアー
食品、飲料, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

匿名でも支払いができる、してもらえる

4.0 2 年前

良いポイント:

PayPalでは互いの身分を明かさずに金銭のやり取りを行うことができ、更に金銭のやり取りを確実に行うことが出来ます。

改善してほしい点:

現在のところ不満に思うところは感じられない。

匿名レビュアー
卸売, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

PayPalでの支払い必要性

3.0 2 年前

製品を使ってみた感想: アプリに慣れ親しんでいる人物であれば、比較的簡単に導入が可能であること。
逆に不慣れな人であれば、最初の導入の際に苦戦するでしょう。

良いポイント:

既存のGoogleplayでの支払いやモバイルキャリア決済で対応不可の海外コンテンツへの支払いが可能であること

改善してほしい点:

web版のPayPalサービスだけでトラブルへの完結が出来ないこと、そのためにアプリ版のPayPalを導入し対応をしなくてはならないこと、またカスタマーへの連絡が不便であること

Igor
Igor
アメリカのPresident and Owner
認証済みLinkedInユーザー
物流、サプライチェーン, 自営業
使用期間: 2年以上
投稿経路

Paypalls use

5.0 2 か月前 新着

製品を使ってみた感想: Very satisfied and ive been using it for over 10 yeats.

良いポイント:

The ease of use and the low to no fees and the speed of the transactions.

改善してほしい点:

I haven't had aby negative experience with them.

認証済みレビュアー
認証済みLinkedInユーザー
資金調達, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

PayPal does the trick

4.0 4 週間前 新着

製品を使ってみた感想: It’s been good. Customer who have PayPal are able to pay me quickly.

良いポイント:

Most services link to paypal so it’s easy to setup and deploy

改善してほしい点:

I don’t like having to login to use PayPal.

Kimberly
Kimberly
アメリカのOwner
認証済みLinkedInユーザー
ホスピタリティ, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

Villainous and So Secure!

3.0 4 週間前 新着

製品を使ってみた感想: Cool and professional feeling but I'd not likely go back.
I found Google Docs and Sheets and Photos to just run better with a route through Found Bank.
Paypal is not client friendly.

良いポイント:

I love the ease of invoicing but dislike how the layout sits. They are EXTREME about their safety and security. Literally accepts any payments.

改善してほしい点:

Their security was great! The fifty minutes on the phone 2+ times a day didn't help me in the damn least. Automatic payment taken from my account due to charge back. Then the inability for them to respond really upsets me.

Derekjr
南アフリカのManager
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Payments made easy with PayPal

5.0 4 か月前

製品を使ってみた感想: PayPal provides secure transactions, convenience, and excellent buyer protection, ensuring a satisfying experience for online purchases and transactions.

良いポイント:

It's widely accepted online and offers buyer and seller protection.

改善してほしい点:

PayPal sometimes charges fees for certain transactions and Occasionally freezes accounts

認証済みレビュアー
認証済みLinkedInユーザー
デザイン, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Best Payment Service

5.0 2 か月前 新着

良いポイント:

I like Paypal as my best payment method for all international transactions. Working as freelancer or receiving payment from any organization or personal payment I always use Paypal for my all accounts. Easy to create invoice and send payment request through paypal. Receiving payment from anywhere in the world I only use paypal as my payment method. Although there's small difference in the actual conversation rate.

改善してほしい点:

The only thing which I like to discuss is the conversation rates, some time the paypal conversation rate is different compare to any other alternative payment method. Otherwise service is best in industry.

認証済みレビュアー
認証済みLinkedInユーザー
不動産, 自営業
使用期間: 2年以上
投稿経路

Great for Small Business Invoicing

5.0 4 週間前 新着

良いポイント:

It's really easy to use PayPal, both as a vendor and as a customer. Everybody knows the brand and considers it trustworthy. It allows me to include my own branding on the invoices I send out and lets me save templates for things I use most frequently.

改善してほしい点:

The email that is sent to the payers can sometimes looks like an attempt at phishing, so customers sometimes call to verify to make sure the invoice is actually from me.

Diego
フランスのpatron
認証済みLinkedInユーザー
卸売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

There is nothing better

5.0 4 週間前 新着

製品を使ってみた感想: Overall it is an excellent application or site to be able to manage your expenses and see your history. In fact, it is used to administer your expenses much more easily than on other services.

良いポイント:

In truth, the only thing that bothers me is the slowness of 30% of their functionality or service and the difficulty of adding a bank card to the Paypal account.

改善してほしい点:

What I like is the ease of use that Paypal offers and especially the fact that it offers lots of features that are just as useful as the others

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

The best international payment gateway

5.0 先月 新着

良いポイント:

1. Multi currency transfer is very quick 2. No tax liability 3. Super safe to use

改善してほしい点:

1. A bit expensive however worth of each penny 2. A bit rigid of customisation

Altaf
Altaf
インドのOwner
認証済みLinkedInユーザー
デザイン, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Extremely high charge for international payments

5.0 先月 新着

良いポイント:

The only thing I like about Paypal is it's ease of use.

改善してほしい点:

Paypal charge you a lot of fees when it comes to international payments. It charges around 8-9% of the transaction amount. Yup, you heard it right. I would highly recommend looking for an alternative if you want to make international transactions.

認証済みレビュアー
認証済みLinkedInユーザー
公共施設, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

My score about paypal

5.0 先月 新着

良いポイント:

Ur platform informative and ur ordena web

改善してほしい点:

Expensive fees when i am paying some product or service

Monique
アメリカのWeb Designer
オンラインメディア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

A great tool for any size business, but also for the average Joe to send money to a friend for tix.

5.0 5 年前

製品を使ってみた感想: My overall experience with PayPal as a buyer is very positive. I am happy that it is easy to use and I am protected. As a seller/business, my experience is mostly positive. I enjoy the features, the ease, and the trustworthiness as an option to my customers. However, it is difficult (near impossible) to use when you have someone using the PayPal software to get refunds.

良いポイント:

There are so many pros. I use this software as a business, to help set-up other businesses to accept online payments, but I also use it as a person. Let me explain, I use it to send money to friends to pay for my half of our concert tickets. I use it to pay my mom back for the loan she gave me. My mom uses it to send me money if there are emergencies. One of the biggest pros is that it is easy. PayPal is by far the easiest to use, after it is set-up. You can have all your bank accounts, cards, etc. all in one place. I do not have to have my wallet handy. Checkout is a breeze. It is the same experience across any store, and any place that uses PayPal. As a business, it is trusted, and that is a huge plus. They are hugely protective of buyers, which makes you feel safe using it. Continually, there are tools like invoicing, website button codes, abilities to send reminders, or monthly auto-payment requests. The possibilities as a business and a regular 'person' are endless. I use this software daily. I even sometimes use it as a sort of 'bank account' and use the attached debit card.

改善してほしい点:

The same thing that is a pro, is actually a con, though from the seller's perspective. Frankly, because the buyer protections are so strict, it can mean that money is taken from your account as a seller, without your consent. It is very difficult to regain that money. A seller must take photos, videos, and keep stellar documentation to protect themselves. The actual process itself is a bit cumbersome and not the easiest to find. A second "con" is the fees. Obviously it costs money to process credit cards, but the fees do get to be a bit excessive. However, they are competitive in terms of how much they charge.

認証済みレビュアー
認証済みLinkedInユーザー
エンタテインメント, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Paypal makes online business easy

5.0 5 年前

製品を使ってみた感想: Paypal has made it easy for me to conduct business online with people from all over the world. The transactions fees (if any, depending on transaction) are reasonable and worth the services provided. Having a debit card attached to the business account makes it even easier to shop anywhere and have full access to my funds when and where I need them. It is also extremely convenient that paying with Paypal has become a widely accepted form of payment at many retailers skipping the need for a plastic card in some cases.

良いポイント:

Paypal is extremely easy to use and gives you step-by-step instructions on how to set up and get the most out of your account. They also have helpful add-ons for business owners, an easy invoice and payment set up and easy to read account information. Paypal also provides suggestions for other software you may find helpful and offers business tools that make it easy for anyone to use the service as a payment option for any type of non-adult entertainment related business.

改善してほしい点:

In order to have a verified account, it must be connected to an actual bank account from another financial institution. If your account is not "Verified" there are limitations in place.

Kristen
アメリカのOwner
執筆、編集, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

PayPal is trusted and recognized - Very Useful!

5.0 5 年前

製品を使ってみた感想: PayPal makes it easy and secure to send and receive payments. The sign-up process is simple and secure. It is easy to add an account. PayPal has a clean, easy-to-navigate interface that puts everything right in front of you. You can find your account balance or what you're looking for right away. You can send payment requests to friends or clients, or send money to others from your bank account. Many online retailers accept PayPal, allowing you to pay online securely.

良いポイント:

PayPal is one of the most well-known, trusted, and recognized brands when it comes to e-commerce and online financial transactions. Because of it's recognition, it's a name people trust. Offering PayPal as a method of pay to prospective clients or buyers is an easy way to allow people to spend their money with you. Using PayPal as a customer gives you a feeling of security that less recognizable brands don't offer.

改善してほしい点:

Customer support for PayPal is not as robust as one would hope for a company dealing with financial transactions. Additionally, PayPal is one of the many online companies that struggle to find a balance in mediating disputes between buyers and sellers of online products and services. This sometimes results in legitimate gripes about PayPal making it too easy for scammers to get money out of honest online retailers. This problem is not unique to PayPal and it will take the whole internet and legal communities to solve.

SARA
アメリカのProfessional Musician
音楽, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Every Artist Needs PayPal

4.0 4 年前

製品を使ってみた感想: PayPal is one of the most well-known services in the world. It has achieved this status for a very important reason - it connects our ability to do business on a global level. You can transfer any currency within seconds. Security is a paramount by protecting both the sender and reciever. The site is user friendly, feature friendly, and accessible to anyone.

良いポイント:

Paypal is my favorite payment portal. It is possible to link multiple payment types, like debit cards credit cards, and bank accounts. I am able to reach customers who want to purchase a product or purchase music from across the world and I am paid directly to my PayPal account balance. Once the funds are transferred I can transfer them directly into my bank account for no fee and the transfer typically takes a single business day. The user also has the option for immediate deposit via debit card for a small fee. So if you need the funds transferred quickly, PayPal has an option for you. I also use PayPal to send and receive payments from personal sales on Ebay and Reverb. The buyer is protected from fraud and holds funds until the item is received, ensuring that the buyer gets the item and is satisfied. This gives me peace of mind when transferring funds. PayPal is for everyone and you can also send money to family or friends. I have been using it for years and can't imagine not having the convenience of its service.

改善してほしい点:

Sometimes reaching PayPal directly can take a day or two for complete resolution. So far I have yet to encounter a problem that wasn't resolved within a day.

Francisco
スペインのCEO
デザイン, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

The payment method that sells best

5.0 4 年前

製品を使ってみた感想: We are using Paypal since at least 10 years in many projects, and always it's a win-win combination due to his reliability, as a customer and as a buyer

良いポイント:

We have several payment methods in our website, but PayPal is, with a great difference the preferred by our all customers. Even myself prefer this in my personal bougths. It gives a great security perception to the final customer because there is no need to give your credit card data. Recently it has launched a new prestashop checkout module which integrates even a lot of new possibilities to local providers, this, helps a lot again the security perception to the customer Also the security policies to the buyer, also give them an additional security layer with free returns, claims center...

改善してほしい点:

The only one cons I can find to PayPal is his fees. It's more expensive to any other payment method. They're the best and get this advantage is his own profit

Avash
Avash
ネパールのWordPress Web Developer and Pagespeed Optimization Specialist
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

One of the Best Platforms for Online Payment

5.0 4 年前

製品を使ってみた感想: I love PayPal. Using it is as easy as browsing the internet. I can receive and request payment from clients all over the world in few minutes as it is accepted in almost all country. It's also easy to track incomes and financial activities. PayPal has made my professional life a lot easier.

良いポイント:

As a part-time freelancer, I have clients from many countries and I use PayPal most of the time to receive money. With PayPal, I can receive money, request money from clients and send invoices instantly to clients and all at a very low cost. I also feel that my information is secure on PayPal as they are a bit ahead in Information Security than other similar platforms. It is also easy to shop online using PayPal as it is accepted in almost all major platforms. Paypal has great and minimal User Interface, so it's very intuitive to use it. The feature I like most is that we can create a PayPal.me payment URL and also embed it in websites. I also like that we can create a pool and then pay in a team.

改善してほしい点:

Sometimes they lock your account for unknown reasons and it can be frustrating but those things are necessary to keep scammers and fraud out of PayPal so they aren't big deal. However, I have experienced bad errors a few time during checkout. I don't know why it happens but has happened multiple times to me.

Mark
アメリカのCEO
建設, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

when it comes to pay and get paid online ,PayPal is the faster, safer way

4.0 昨年

製品を使ってみた感想: Overall I enjoyed using Paypal and so far I had no problems at all ,I recommend this to my friends because it is the most reliable option when it comes to online money transfers.

良いポイント:

The ease of use and access.adding crypto currency options.the controlling of the transaction with the ability to view the history with up-to-date information.

改善してほしい点:

Paypal app on IOS has some serious problems.People can also be blocked by PayPal without warning, and they can freeze and hold money from that account, which is inconvenient for the user.

Samridh
Samridh
アメリカのElectrical Engineer II
認証済みLinkedInユーザー
機械・産業工学, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

My goto place for transactions

5.0 5 年前

良いポイント:

Everyone who has done some sort of online payment and transactions have hear of paypal so it wouldn't be wrong to say it is one of the most used online third party payment source in variety of businesses. I have used paypal for last 10 years and still do for many of my online purchases and even fund raisers. - Easy to create account and use it Paypal account is free to create for normal usage and anyone can have it. It is simple, straightforward, and most importantly no hassles. - Secure and safe At this age where technology is everywhere data security is super important. Paypal takes user information and data very seriously and does encrypt it in the most secure way. - Easy to links accounts You can put money in paypal or link bank accounts and transfer directly. You can even send money to family and friends with a few click of buttons once your accounts is link. How great is that. - Smooth transactions Whether you are selling stuff or buying, everyone trusts paypal so using it for a means of payment is accepted everywhere. Ebay users are one of the biggest user of paypal. - History Your buying, selling, depositing and withdrawing information are locked and loaded on paypal for viewing. When someone like me who continuously buys on ebay and sometimes sells as well, paypal helps me understand how much important it is to have these individual transactions stored and organized.

改善してほしい点:

Paypal is great except, - Transaction fees for businesses Do you buy and sell on ebay? Then there is some fee one has to pay which is not great for everyone. I hated those fees but a small price to pay for convenience I think - Not good for big businesses Paypal is not for big business for sure due to its lack of proper customer support and backup. Better go elsewhere. I never had to deal with it but I know a few people whose paypal account got frozen or removed for no reason. That could be a disaster for sure and that means you have to go through a lengthy process to get your money back if you lost some.

Cullen
Cullen
アメリカのBusiness Intelligence Analyst
認証済みLinkedInユーザー
情報サービス, 自営業
使用期間: 2年以上
投稿経路

PayPal Reaches New Heights in Security and Convenience

5.0 5 年前

製品を使ってみた感想: PayPal has served me well over the past 8 years or so and I will continue doing so. I've always felt a sense of security around my purchases and integrity of confidential information. Its amazing how PayPal has managed to serve such high standard of security related services while continuing to enhance its convenience via new features, fast support, and a ever widening network of user touch-points. PayPal's availability is far beyond what today's local banks offer. Users can find uses in websites/stores that accept PayPal, in-person physical access to your account for withdraw or deposit, and full control anytime, anywhere with the mobile app and superb web interface.

良いポイント:

PayPal has always worked without fail when used as a payment method. In one glance at my PayPal dashboard either on my computer or mobile device, I'm able to check my balance, credit balance, credit payment due date and more. I've even found myself without cash or balance in my local checking when I needed to pay a bill. That's when I tried PayPal cash withdrawal using the app for the first time. Within minutes I had the money I needed! There are so many benefits and tools built around convenience within PayPal that I can't say enough. I'm a fan of investing and when PayPal teamed with Acorns for easy round up investments I was quick to take advantage of it. To be honest, I hardly use my checking compared to how much I use my PayPal account.

改善してほしい点:

There isn't much to dislike about PayPal, however I there were a few times I had sent/received money from family and it was mistakenly handled as a payment. The problem was purely user based. More than likely the manner in which we requested and/or sent the money was different than the "Gift" function. The gift being handled as a payment for services instead lead to a fee of a substantial amount. Perhaps some better explanation on requesting a gift vs. payment and such. I see PayPal has recently introduced an invoicing system which is amazing. I hope they continue to do so as they were lacking free services targeted towards individual entrepreneurs who did business under their own name rather than a business.