キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

BuyCoとは

荷送人が効率を高め、顧客サービスを改善し、配送コストを削減するための海上輸配送管理システム (TMS) です。

BuyCoの製品詳細

良いポイント:

Easy to use,intuitive, all information are available easyly.

改善してほしい点:

Lack of interface with the road transport departure and arrival. Costs analysis and pre invoicing.

BuyCoの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.6
機能
4.3
価格の妥当性
4.3

おすすめ度

8.7/ 10

BuyCoの総合評価は4.5/5です。 (キャプテラに寄せられた26件のレビューより集計)。

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レビューを絞り込む (26件)

Carlos
Carlos
ウルグアイのCEO
認証済みLinkedInユーザー
輸出入, 51~200人規模の会社
使用期間: 1年以上
投稿経路

A great option for our company

5.0 3 年前

製品を使ってみた感想: As I describe it in the "pros" aspects, our ("our" cause not only me use BuyCo, the entire company also does) experience has been fantastic, it gives our clients and ourselves the tranquility of knowing where our containers and packages are at all times.

良いポイント:

Such a sensational product!! Beautiful from all sides and easy to use, its work is done perfectly and the functionalities it offers are fantastic. With BuyCo we can keep track of all our shipments (we are an export-import & real estate company).

改善してほしい点:

Honestly, I can't find anything to criticize, everything has gone perfectly during this year of use.

Buycoからの返信

3 年前

Thanks so much for your feedback! We're really glad you enjoyed BuyCo and we really appreciate the time you took to write such a review!

mireille
フランスのCustomers Sales Representative
化学, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Booking platform

4.0 3 年前

良いポイント:

possibility to create templates with permanent informaiton in order to simplify the new bookings and save time possibility to load and receive documents through the application

改善してほしい点:

each time another customer asks for specific features all the customers have to undergo them not always easy to record the customers datas the way we want

Claudia Hidemi
日本のAdministrative Assistant
化学, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Started using it 2 months ago.

3.0 6 年前

良いポイント:

Easy navigation. Shipment tracking function.

改善してほしい点:

The flag indicating a new document disappears after the document is just opened, even if the document was not downloaded. It would be helpful if there is a icon which indicates the document was downloaded or not.

Buycoからの返信

6 年前

Hello, Thank you for your feedback! You idea has been added to our roadmap and will be available in the coming weeks

Ena
Ena
ウルグアイのSales Manager
認証済みLinkedInユーザー
輸出入, 51~200人規模の会社
使用期間: 1年以上
投稿経路

The best software to import / export!

5.0 3 年前

製品を使ってみた感想: In general terms, everything has been great! We are very satisfied in the company with BuyCo.

良いポイント:

First things first: its ease of use, it's so intuitive and it has a clear interface, the functions it has are great, such as the tracking. The customer support is also very well behaved, they always help in case of need. In short, it's the best option for importers and exporters!

改善してほしい点:

It could improve the notifications, like new shipments, and I would also like to have a dark mode, it's more comfortable to look at.

Jonathan
ブラジルのForeign Trade Analyst
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

BuyCo Feedback

5.0 6 年前

良いポイント:

The platform is very useful and dynamic. It provides a better way to work and so we can organize the shipments since the moment we ask for the booking. I also liked the platform communication with the shipping companies system via EDI, because If something is changed by the carrier in the booking, the BuyCo automatically update all the information on the platform.

改善してほしい点:

Few types of equipments are not available in the platform. There are few restrictions for Open Top containers and IMO cargo containers.

Buycoからの返信

6 年前

Hello, Thank you for your feedback. We have added Open Tops to equipment managed on Buyco a month ago ! Same for IMO cargo that can now be managed :-)

Clément
フランスのTRACKING SERVICE
海運, 51~200人規模の会社
使用期間: 1年以上
投稿経路

UTILITY

4.0 6 年前

製品を使ってみた感想: I had the possibility to inform the customers for all delay on their shipments, when the shipping company do not inform him via BUYCO

良いポイント:

In this software, the better is the facility to use it ; all is clear, it's easy to find an information, if the shipping company put it

改善してほしい点:

It's a shame that it's obligatory to return on all the shipments ; it would be better to have possibility to return on the last shipment and not on the complete list

Buycoからの返信

6 年前

Hello, Thank you for your feedback! This improvement has been added to our roadmap and will developed in the coming weeks :)

Regis
フランスのagent de transit
認証済みLinkedInユーザー
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

buyco

4.0 6 年前

良いポイント:

utilisation facility and document sharing

改善してほしい点:

search schedule is not 100% functional When i amended un shipment, i see old information until the company confirmed

Buycoからの返信

6 年前

Hello, Thank you for your feedback! We are setting up direct connections with ocean carriers in order to eliminate any discrepancy. We already have 2 carriers connected direct, and more will follow in the next months :-) Regarding booking amendments, we display the 'old' information because this is what the shipping line actually confirmed. We think that showing requested information that have not been confirmed could cause operational issues. Still, we are taking your point of view into account.

Stacy
台湾のCSR
鉱業、金属, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Very good, but still room for perfection

5.0 6 年前

製品を使ってみた感想: It's a good system that allow user to manage and trace shipments, beyond restrictions in time and national region. But still need some improvement to make it more user-friendly.

良いポイント:

Allow user have clear picture of the order/shipment processing, organize docs., and easy to trace shipment. Reduce workload and save time to send email with docs.

改善してほしい点:

When click on shipments marked as new shipment, it will be right away moved to dashboard where you have all the shipments. So it's not easy to find the shipment you just click, sometimes, you don't even remember the reference no., so you have to spend a lot of time searching it in the dashboard. Better to have new function to allow user to manually move shipment to dashboard, after all info./docs. are read/download.

Buycoからの返信

6 年前

"Hello, Thank you for your feedback! Regarding documents it will soon be possible to decide manually if they are 'new' or 'seen'. This should solve your problem. We will think about something similar for new shipments."

Yuki
日本のCustomer Service Representative
鉱業、金属, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Nice and useful software

4.0 6 年前

良いポイント:

We used to receive the shipping documents via email from the HQ but I find easier to find the documents / data afterwards instead of searching through many emails.

改善してほしい点:

Not least but there are few points I still do not understand about the functions in this system because we are doing the testing for now so I would like to ask the Customer Service at HQ when I have questions. Regarding the vessel schedules, sometimes there seems to be discrepancies between the data and information we have receive from shipping company (local office) so we tend to rely on the information which we checked by ourselves.

Buycoからの返信

6 年前

"Hello, Thank you for your feedback! We are setting up direct connections with ocean carriers in order to eliminate any discrepancy. We already have 2 carriers connected direct, and more will follow in the next months. "

Nicolas
フランスのlogistic agent
認証済みLinkedInユーザー
輸出入, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

perfect

5.0 6 年前

良いポイント:

very fast treatment, communication, exchange, tracking live containers and vessel.

改善してほしい点:

not possible to modify colour on rear plan on website :-)

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Could you contact us at [email protected] to help us better understand how/why you would like to edit background color ? :-)

Tatiana
フランスのmaritime transport technician
自動車, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

goo collaborative platform

5.0 6 年前

良いポイント:

easy to use easy to communicate with our customers

改善してほしい点:

there is some notification missing (for example push notification when closing date is arriving) the fact that we can't modify the VGM when is done

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Good idea to have a push notification before closing, we will add it to our roadmap. It is now possible to amend a VGM after it has been sent, don't hesitate to contact us at [email protected] if you need help with that :-)

Gianluca
イタリアのLogistics Manager
紙および林産品, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Good discover

4.0 6 年前

製品を使ってみた感想: Very positive

良いポイント:

It gives the possibility to create a single container for all the shipments handled by a company or a group of companies

改善してほしい点:

Sometimes the changes are made without involving the key customers

diaby
フランスのsales export assistant
建築資材, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Buyco the new way to quickly communicate

4.0 6 年前

良いポイント:

We are winning a lot of time by using BUYCO. We are directly in touch with the forwarder and we don't need anymore to ask our transport department to forward our emails.

改善してほしい点:

We have to connect everyday to our account. It would be better to stay connected.

Buycoからの返信

6 年前

Hello, Thank you for your feedback! For security reasons, we require BuyCo users to connect to the platform on a daily basis since security of your DATA is our top priority.

lilian carolina
フランスのExport Agent
翻訳、ローカライゼーション, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Review BUYCO

5.0 6 年前

製品を使ってみた感想: I save time with the processing of my files. It's really very useful.

良いポイント:

BUYCO is a great platform that allow freight forwarder and customers to communicate easily!

改善してほしい点:

the problem is that when we have internet problems, we can not connect to the site.

Vicky
台湾のCSR
輸出入, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Basically good

4.0 6 年前

製品を使ってみた感想: Basically it's good and user-friendly. :-)

良いポイント:

1) can have a quick look to see all shipments to our countries 2) can download shipping docs directly 3) can learn the most updated vessel ETA status

改善してほしい点:

The icon shows "1" of informing new docs available under "Shipment with New Docs". The whole row will be gone after my click. It would be nicer if the whole row remains without "1" pop-up, we then can come back to download it. From time to time we will be interrupted during the check of BUYCO. This would be a big help, no need to check one by one under "New Shipment" and find out which one is missed.

Buycoからの返信

6 年前

Hello, Thank you for your feedback! We are developing improvements on the platform to solve the issue you mentioned. It will be available in the coming weeks.

認証済みレビュアー
認証済みLinkedInユーザー
輸出入, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

buyco survey

5.0 6 年前

製品を使ってみた感想: As a platform you have a lot of important information to track shipments, you can download documents and it's easy to use

良いポイント:

Rapid interaction between supplier and client

改善してほしい点:

lack of alerts regarding new documentation

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Could you contact us at [email protected] to help us better understand what type of alerts you are thinking about ?

CLARA
フランスのCommercial Export Assistant
建築資材, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

easy and fast

4.0 6 年前

良いポイント:

it is fast - easy to find the info you look for -

改善してほしい点:

quite often the information are not updated, you can find contradictory information in the different tabs of a same file.

Buycoからの返信

6 年前

"Hello, Thank you for your feedback! Could you contact us at [email protected] to help us better understand your issue ?"

Luis
アルゼンチンのforeign trade manager
輸出入, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

BuyCo Survey

5.0 6 年前

良いポイント:

The ease to interact with the application and how fast to download files

改善してほしい点:

Lack of notifications and alerts about new shipments

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Could you contact us at [email protected] ? we'll show you these notifications and alerts already available in the platform.

Rafael Nathan
ブラジルのExport Analyst
認証済みLinkedInユーザー
輸出入, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

Buyco Review

5.0 6 年前

製品を使ってみた感想: I am having a very great experience with the platform. In my day by day it helps me a lot with the organization of all processes under my responsibility, besides allowing to update several documents which also helps to reduce the amount of emails exchanged with costumers. The platform is very stable and transmits robustness.

良いポイント:

Organization, very dynamic, and the information is very visual and of fast access when you access the platform. Another positive point is the traceability of each process to know the actual situation.

改善してほしい点:

Platform still do not present the possibility to do road and air shipments.

ASHLEY
オーストラリアのImport assistant
輸出入, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

The most easy portal I've used so far

5.0 6 年前

良いポイント:

Easy to use and very straight forward. It allows to you to check the vessel status, download/upload documents and communicate to all parties at the same time.

改善してほしい点:

Container number is currently unavailable.

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Could you contact us at [email protected] to help us better understand your issue ? We'd like to show you our Oscar solution that will allow you to have an automatic upload container number and seal number.

Jean-Pierre
フランスのdirecteur logistique
食品製造, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

visibility

4.0 6 年前

製品を使ってみた感想: reduce administrative charges
knowledge of the global flow all the world
base of the regular tender

良いポイント:

flow visibility support quality access facitity

改善してほしい点:

lack of interface with the road transport departure and arrival costs analysis and pre invoicing

Aurélie
アメリカのImport/export transit agent
認証済みLinkedInユーザー
運輸、トラック、鉄道, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Pleasant

5.0 6 年前

良いポイント:

Easy to use,intuitive, all information are available easyly

改善してほしい点:

Maybe Miss a link with shipping line a create BL instructions

Buycoからの返信

6 年前

Hello, It is possible to submit BL instructions to shipping lines with Buyco. Just contact us at [email protected] and we will get you started in no time :-)

Marjolaine
フランスのsea export customer
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Very convenient

3.0 6 年前

良いポイント:

It's easy to use and very fluent, easy to understand

改善してほしい点:

we can't book with all shipping lines and it adds additionnal tasks

Buycoからの返信

6 年前

Hello, Thank you for your feedback! Unfortunately some shipping lines do not support electronic bookings yet... Could you contact us at [email protected] to let us know which carriers you would like to see connected ?

Tina
アメリカのInside sales, Mill Direct
倉庫, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Great product

5.0 6 年前

良いポイント:

The ease in navigating through to find pertinent documents. Have not had to use technical support for anything as of yet.

改善してほしい点:

The software is new to us, but so far no red flags.

Yijing
日本のOperation manager- Asia
化学, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Need more functions to be developped

4.0 6 年前

良いポイント:

Easy to understand the way of use. Clear.

改善してほしい点:

Need more customized. I've already submit my need to our purchaser, waiting for more feedback.