キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Userfeelとは

Webサイトとアプリの迅速かつ簡単なリモート・ユーザビリティ・テスト。Userfeelの評価チームは、40言語を話す60,000人以上のテスターで構成されています。

Userfeelの製品詳細

良いポイント:

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

改善してほしい点:

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Userfeelの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.2
機能
4.6
価格の妥当性
4.5

おすすめ度

8.2/ 10

Userfeelの総合評価は4.5/5です。 (キャプテラに寄せられた16件のレビューより集計)。

Userfeelを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (16件)

samantha
samantha
アメリカのuserfeel.com
認証済みLinkedInユーザー
アパレル、ファッション, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

userfeel.com

5.0 5 年前

製品を使ってみた感想: my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

良いポイント:

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

改善してほしい点:

i can;t use all the time because of price but will use again

Rebecca
英国のSenior UX Researcher
デザイン, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

Great for adhoc tests

4.0 昨年

良いポイント:

We've been looking for a cost effective user testing platform for a while, trying out different ones. Most need you to sign up for a monthly or annual cost but we needed something that we could just use adhoc and this is a good solution for that as we only pay for recruitment. I really like the highlights reel you can create.

改善してほしい点:

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Serena
アメリカのUX Researcher
マーケティング、広告, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Good for live site unmoderated testing

3.0 3 か月前

製品を使ってみた感想: Overall, the main use case is for unmoderated, live site testing. No other platform we use has this, so that's our only use case. If another one of our tools adds this, I'd honestly move away from Userfeel as I feel the quality of the participant pool is better on other competitor sites.

良いポイント:

- Unmoderated user testing on live sites. Not many other tools I've used that have a pay-per-go have this capability - Relatively affordable - Easy recruitment and recording - AI support for synthesis analysis of unmoderated tests. This has helped me very quickly and easily pull insights!

改善してほしい点:

- Strict recording cap on unmoderated, cuts off unexpectedly - Minimum of $600 per session. This has stopped me from using it recently.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 1年以上
投稿経路

Userfeel Experience as a UX tester

4.0 4 年前

製品を使ってみた感想: Userfeel works well when you are looking for a side-hustle. You don't need much experience as a tester, as such. It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.

良いポイント:

Userfeel (via the App) offer easy work for UX testers. The app is easy to use e.g. you can move the test controls out of the way so you can concentrate on what you are testing. the instructions for doing each test are very clear. The pay for doing a test (typically about 10 - 20 minutes of your time) is very reasonable at $10 per test.

改善してほしい点:

The work isn't very consistent and you have to compete with many other testers to get the work. However, I was able to set up an alert on my phone* so I had a good chance of snagging a test before other testers. *This was not a feature of Userfeel, but achieved via some Google Gmail settings

Alexandre
アメリカのMarketing
マーケティング、広告, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Userfeel is amazing

5.0 3 年前

良いポイント:

Userfeel is very helpful because it helps companies get great feedback from everyday people and helps the company with their product/software development as well.

改善してほしい点:

There is nothing that I did not like about Userfeel

認証済みレビュアー
認証済みLinkedInユーザー
市場調査, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Terrible user pool, lied about the possibility of a refund before ordering.

1.0 3 年前

製品を使ってみた感想: Bad user pool. Bad customer service. Dishonest and not helpful.

良いポイント:

The idea of a pay as you go only version of UserTesting is great. With a terrible pool, it's not.

改善してほしい点:

The users were not what they said they were. I asked for American native English speakers. They were clearly not. I asked for a specific job title. They were clearly not. Before the test, I asked Userfeel about whether or not I could get the specific pool I needed. They said if I was not satisfied they would give a full refund so I proceeded. This happened, I asked, and they did not. They lied. When I pressed them, they literally ghosted me. Aside from the demographics, they feedback they gave was simply not quality. Most merely read words on a page.

Efthalia
ギリシャのCEO
人材, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Easy user testing tool. No subscription or monthly fee needed.

5.0 3 年前

製品を使ってみた感想: I love Userfeel. It's easy and affordable alternative for usertesting.com which charge insane prices.

良いポイント:

It's easy to use. You can test any site in any language and using screener questions you can have better targeting.

改善してほしい点:

There are testers that lie about their language, but Userfeel offers satisfaction guarantee, as a result the test will be replaced for free.

rachid
モロッコのRIB Art
美術、工芸, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

userfeel my favorite software of testing

5.0 2 年前

製品を使ってみた感想: it was the best experience

良いポイント:

i did like most the easy way of use and testing on this software

改善してほしい点:

id did like least that there aren't to much surveys and test on this software

Patrick
Patrick
アメリカのMechanical Engineer
認証済みLinkedInユーザー
半導体, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

User feel lets you test companies software.

5.0 2 年前

良いポイント:

This is a nice looking platform. It’s easy to sign up to be a tester.

改善してほしい点:

This software didn’t have many tests available for me.

Fábio Roque da Silva
ブラジルのTheology
認証済みLinkedInユーザー
教育管理, 自営業
使用期間: 1~5か月
投稿経路

Feedback helps me improve

5.0 5 年前

良いポイント:

Feedback helps me to improve the quality and presentation of the services offered on my website. This feedback has been very important for my business.

改善してほしい点:

Offers great service, so far I have not encountered any problems.

Briauna
アメリカのIndependent Contractor
運輸、トラック、鉄道, 自営業
使用期間: 1年以上
投稿経路

Do good and make money

5.0 3 年前

製品を使ってみた感想: It was a good experience. When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive. I don't just look at the screen all day but get to talk as if I am holding conversations with others.

良いポイント:

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

改善してほしい点:

It is not a high approval rate for user testing assignments.

Savvas
ギリシャのAccount Manager
インターネット, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Review for Userfeel

5.0 6 年前

製品を使ってみた感想: Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

良いポイント:

- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

改善してほしい点:

I found no Cons at all since it was easy to use and proceed to the next screen.

Userfeelからの返信

6 年前

Thank you very much for your review!

beril
トルコのcustomer service team leader
物流、サプライチェーン, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

userfeel experience

5.0 3 年前

製品を使ってみた感想: If companies are establishing a new website, it is very important. Feedback is a benefactor.

良いポイント:

The user interface is very easy. a tool that helps us a lot

改善してほしい点:

The occupation segmentation should be neccassary.

Christopher
ギリシャのSoftware Tester
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great website and application for testing

5.0 5 年前

製品を使ってみた感想: Great software to test your apps or websites or to find out what potential clients think about your software

良いポイント:

Very easy interface to test websites Available in Windows, Mac and Android You get paid in your paypal account instantly for just surfing a website

改善してほしい点:

Sometimes it will take days even months to find a website to test Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 自営業
使用期間: 1~5か月
投稿経路

Userfeel: reliable, realistic and easy usability testing.

5.0 5 年前

製品を使ってみた感想: Userfeel gives me a chance to see my website through a visitor's experience. And It's amazing !So with this s usability test the outcome is as possible as true. I recommend it!

良いポイント:

I think it's a good way to improve a website/app because owners need realistic feedback. Through this userfeel tool they have the videos of real users speaking their thoughts as they use the website . Besides that, it's easy, cheap and reliable source.

改善してほしい点:

I haven't faced any problems using userfeel.

Stelios
ギリシャのProject Manager
インターネット, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Great app

5.0 6 年前

良いポイント:

It's user-friendly with a lot of features and great support.

改善してほしい点:

I haven't faced any problems using userfeel.

Userfeelからの返信

6 年前

Thank you very much for your review!