キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

EngageBay CRMとは

EngageBayのマーケティング自動化ソフトウェアは、小規模企業がマーケティング・タスクや販売タスクを自動化し、リードを増やし、成約につながるよう支援します。

EngageBay CRMの製品詳細

良いポイント:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

改善してほしい点:

NO SMS Function However I have been told this is coming soon.

EngageBay CRMの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.8
機能
4.6
価格の妥当性
4.7

おすすめ度

8.7/10

EngageBay CRMの総合評価は4.7/5です。 (キャプテラに寄せられた852件のレビューより集計)。

EngageBay CRMを使用したことがありますか?

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レビューを絞り込む (852件)

Kevin
Kevin
アメリカのPresident
認証済みLinkedInユーザー
通信, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

A dizzying array of tools in a nice, integrated package

4.0 6 か月前

製品を使ってみた感想: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

良いポイント:

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

改善してほしい点:

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

Phoebe
オーストラリアのCEO
マーケティング、広告, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great and affordable CRM

5.0 2 か月前 新着

製品を使ってみた感想: I think it’s a good CRM for anyone that is either starting out or budget conscious.

良いポイント:

It’s an easy to use an affordable CRM that contains everything we need from automations to analytics and campaigns.

改善してほしい点:

The dashboard is probably needing a bit of improving, but aside from that it’s all pretty good

Philipp
ドイツのCEO
電気・電子機器製造, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Switched from Hubspot to Engagebay

3.0 8 か月前

製品を使ってみた感想: The experience was not bad, but i am not sure if i would use it again.

良いポイント:

Pricewise is the system much cheaper than other Systems - especially if you scale. You can run more than one domains and the automation functions are good.

改善してほしい点:

The system is less intuitive than e.g. hubspot. more complicated to setup and use. Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

EngageBayからの返信

8 か月前

Hi Philipp, Thanks for your feedback. We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.

Mili
インドのAssistant Manager - Digital Marketing
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Incredible Engagebay

5.0 4 か月前

製品を使ってみた感想: It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay.

良いポイント:

EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool.

改善してほしい点:

The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections.

chai
インドのFounder
マーケティング、広告, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

EngageBay Review

4.0 2 か月前

良いポイント:

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

改善してほしい点:

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

A Game-Changer for Our Business

5.0 2 か月前

製品を使ってみた感想: This is the best marketing CRM system I have used!

良いポイント:

EngageBay has completely transformed the way we manage our customer relationships! As a small business, we needed an affordable CRM solution that didn’t compromise on features, and EngageBay has exceeded our expectations on all fronts. The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently. The ability to have all our marketing, sales, and support tools in one place is a huge time-saver. From email marketing automation to lead scoring, everything works seamlessly. The visual pipeline gives us a clear overview of our sales process, helping us stay organized and focused. What really stands out is the exceptional customer support. Whenever we’ve had questions, the EngageBay team has been prompt and helpful, ensuring that we’re maximizing the platform’s potential.

改善してほしい点:

There is nothing not to like about EngageBay

Mahesh
インドのSeo Excutive
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Great Value with Room for Small Improvements

5.0 4 週間前 新着

良いポイント:

EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!

改善してほしい点:

EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!

Linda
アラブ首長国連邦のMarketing
経理, 自営業
使用期間: 1年以上
投稿経路

Best services

5.0 2 か月前

製品を使ってみた感想: Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable, user-friendly platform that covers marketing, sales, and customer service in one place.

良いポイント:

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

改善してほしい点:

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Jigs
インドのDevelopment Head
コンピュータ・ソフトウェア, 自営業
使用期間: 無料トライアル
投稿経路

Powerful, Affordable CRM for Small Businesses

4.0 2 か月前 新着

良いポイント:

I found EngageBay CRM to be highly intuitive and user-friendly. Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. The pricing is also very competitive, especially for startups and small businesses. Customer support is responsive, and the platform offers good customization options for workflows and dashboards.

改善してほしい点:

While EngageBay offers a broad set of features, some advanced functionalities (like deep reporting and analytics) feel a bit limited compared to more premium CRMs. Additionally, integrations with third-party tools are improving, but it lacks some of the deeper native integrations that larger platforms provide. The mobile app also has room for improvement in terms of speed and usability.

Rakesh
インドのMarketing Director
プロフェッショナル・トレーニング、コーチング, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

A Comprehensive and Robust CRM

5.0 先月 新着

良いポイント:

EngageBay's CRM integrates well with its marketing and sales module and it helps me manage my entire sales pipleline, track deals and organize customer information with an ease. It offers 360 degree contact view, pipeline visualization and task management.

改善してほしい点:

Although it offers excellent features but it lacks some of the advanced reporting that are essential.

Jason
アメリカのProject Manager
建設, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

This Is A Great Initial CRM For Start-Ups and Growth Phase Businesses

4.0 5 か月前

製品を使ってみた感想: I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of Hubspot, however the pricing for that was way to high for the current company that I work for. Engagebay delivers most of the same features, though some of the workflow is different. There is also a learning curve with any new CRM.

良いポイント:

Engagebay does a great job with contact management, emails, and call lists at an very affordable price. It does what other of the big name CRMS do, at a fraction of the price

改善してほしい点:

There are some things I would like to streamline with this CRM such as putting in a contact note without having to go all the way into a contact under a note. It would be nice to be able to be able to edit a note or task from the contact list screen, rather than having to go all the way into a contact.

Warren
アメリカのPresident
バイオテクノロジー, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Good option for someone needing a cost effective all in one CRM

4.0 10 か月前

製品を使ってみた感想: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

良いポイント:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

改善してほしい点:

You get what you pay for, it does what is needed, but does have limitations.

EngageBayからの返信

10 か月前

Hi Warren, Thanks for your review. I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.

Alicia
スペインのOwner
不動産, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Positive feedback on Engagebay

5.0 3 か月前

製品を使ってみた感想: The service is prompt when you have a question and it is working well at the moment for what we need.

良いポイント:

Keeps all info in one place, easy to navigate and helpful service!

改善してほしい点:

Takes a bit of time to get everything all set up, but this is to be expected.

Aswathy
インドのMarketing Operation Associate
情報サービス, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Cost Effective Marketing Solutions

5.0 5 か月前

製品を使ってみた感想: The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

良いポイント:

Marketing multichannel with CRM integrated solution in very effective price.

改善してほしい点:

The lack of downloading the report options. No in deep analytics for email marketing.

Fiddich
南アフリカのDigital Marketing Associate
人材, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Value for money

4.0 7 か月前

製品を使ってみた感想: It's a good paltform at the price tag, a lot can be done to make it user friendly and reduce redundancy

良いポイント:

It is affordable, offers more than competitiors at that price range.

改善してほしい点:

not user friendly. Can't design emails for campaigns on the go, can't include existing email campaigns in workflows.

Krishna
Krishna
インドのPerformance Marketing
認証済みLinkedInユーザー
マーケティング、広告, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Must have CRM tool for big or small organization.

5.0 7 か月前

製品を使ってみた感想: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

良いポイント:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

改善してほしい点:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

AEROLL
フィリピンのDigital Project Manager
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Engagebay's Support Chat: Reliable and Efficient

5.0 6 か月前

製品を使ってみた感想: Despite this, I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Their dedication to helping users navigate the platform more than makes up for its current limitations.

良いポイント:

I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service.

改善してほしい点:

However, one area where Engagebay could improve is in its automation capabilities. While it covers most basic requirements effectively, there are limitations when it comes to more advanced automation needs. Some specific automation features and customization options are either missing or not as robust as we would like.

Siju
インドのAdministrator
メディア制作, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Engagebay = A cracked-egg turned phoenix!

5.0 昨年

良いポイント:

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

改善してほしい点:

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) — So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

Bhupender
インドのCRM
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Enagagbay good tool

5.0 7 か月前

良いポイント:

The intuitive interface makes navigation a breeze. EngageBay's CRM is robust yet easy to use. I appreciate how it streamlines my workflow. Overall, it's a powerful tool for boosting productivity.

改善してほしい点:

"The mobile app could use some improvement. Occasionally, I encounter minor bugs. Customization options are somewhat limited. Integration with certain platforms can be smoother.

Zalak
オランダのBDM
情報技術、情報サービス, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Best CRM for Sales & Marketing with fantastic customer support

5.0 6 か月前

良いポイント:

It offers an excellent way to manage the contacts, companies and deals. One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other. It is reliable and offers automations to automate most of the tasks.

改善してほしい点:

Initially I had some issues while importing deals as it is a bit tricky but their customer support helped me with the import and from that time I had no such issues.

John
John
ケニアのLead consultant
認証済みLinkedInユーザー
環境サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

EngageBay Userbility

4.0 昨年

良いポイント:

Email marketing, social media integration and automated publishing are a must have for my company

改善してほしい点:

Customer services need to be more available and timely in responding to clients

Mayank
カナダのExpansion Manager
不動産, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

User-Friendly Interface with Room for Customization

5.0 7 か月前

製品を使ってみた感想: My overall experience with EngageBay CRM has been positive. The user-friendly interface and robust features have streamlined our workflow and enhanced our productivity. While there are areas for improvement, such as additional customization options, the platform has provided significant value to our business operations.

良いポイント:

The aspect of EngageBay CRM that I found most appealing is its intuitive user interface. It's incredibly user-friendly and easy to navigate, which has made managing contacts and tasks much more efficient for me.

改善してほしい点:

One aspect of EngageBay CRM that I found less satisfactory is the limited customization options for certain features. While it's generally user-friendly, there are areas where I wish I could tailor the functionality more to fit our specific needs.

認証済みレビュアー
認証済みLinkedInユーザー
Eラーニング, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

EngageBay CRM Review: User-Friendly and Supportive

4.0 5 か月前

良いポイント:

I recently started using EngageBay CRM for sales, and I’m pleased with its simplicity and user-friendly interface. Whenever I have questions or concerns, the support team responds promptly and helpfully.

改善してほしい点:

As a new user, I’m still exploring all the features. So far, I’d rate it 4 stars. I plan to update my review after spending more time with the CRM and getting to know its capabilities better.

Meredith
アメリカのMarketing Manager
医療機器, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Very pleased

5.0 6 か月前

良いポイント:

Good value and customer service. I'm impressed.

改善してほしい点:

Nothing to add here. I don't have any complaints.

Abdul
インドのSr. Sales Recruiter
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 2年以上
投稿経路

My Experience with EngageBay was fairly positive

4.0 10 か月前

良いポイント:

My over all experience with Engagebay was positive. Being a sales recruiter I need to keep track of the deals and manage the pipeline and this tool helped me a lot to acheive my goals. The best part is that it is easy to use and I was able to manage all my tasks very easily.

改善してほしい点:

It lacks some of the advanced reporting tools that a sales team needed. It do offer sales reports but they are not too much advanced.