Virgin Pulseのレビュー

Helps Focus on Health and Fitness

製品を使ってみた感想： I benefit from this app because it makes me aware of how sedentary I am at my job and it entices me to get up and move to earn rewards.

良いポイント:

I love that this software allows me to keep track of my health and fitness along side my FitBit! Not to mention it's set up through my employer and we can earn up to $400 annually for participating!

改善してほしい点:

There seems to be a few discrepancies when it comes to getting points toward your total score. Some of the tasks you can complete to earn points don't always work. My co-workers and I have noticed that I'll get points for completing a task and they will complete the same task and won't get the points. Other than that, I highly recommend!

Great app to maintain your healthy habits

製品を使ってみた感想： Virgin Pulse now is Personify Health. I like how the app is organized and has educational content about wellbeing and health. It helps users track their daily goals. But I wish it was more motivating in terms of rewards. I even didn’t understand where they announce the winners of drawing entries.

良いポイント:

I like that this app tracks your activities like steps, heart rate, sleeping time and so on

改善してほしい点:

They suggest rewards like $15 gift card for completing some tasks, but they give some particular amount of days for it. But if you earned & redeemed your card earlier, you cannot receive any rewards till the cycle finishes.

An AWFUL customer service experience

良いポイント:

Encourages teams to lead a healthy through a rewards program

改善してほしい点:

The rewards program is very nice. Unfortunately the teams customer service is HORRIBLE. Virgin Pulse does not publicize a call in number on their site. Essentially they encourage you to communicate with them via email. Your emails can go days without being answered. Also since you are communicating via email when you pose a question they do not have to answer it. They tell you what they want to tell you and ignore your question. You ask another question they take days to respond and so on and so on. I finally got to speak with someone and I felt as if I was beating my head against the wall trying to get them to understand. So then I am like okay... whatever. I concede. They won. The product I order comes in. Its the wrong item. Oh boy. I thought I was done dealing with them but at least I have a phone number. I call and the rep cannot resolve the issue so she has to escalate the ticket. I get a response that since I opened the item it is considered used and I cannot return it. Then "I" had to escalate it. After a couple of email exchanges I finally get the watch I ordered. Why does it have to be so difficult. I purchase things all the time and this was the worse.

Virgin Pulse

製品を使ってみた感想： I enjoy sharing with lots of people and setting goals. They can see progress and reach for their goals.

良いポイント:

It is a great tool to use and get people involved. You can challenge yourself and others. Great way to have a tool to help with healthy results.

改善してほしい点:

Sometimes takes a few to calculate the information.

Virgin Pulse at Sulzer

製品を使ってみた感想： I really enjoy using Virgin Pulse. It motivates me to be more active since the more points I get, the more money I can earn.

良いポイント:

That you can receive up to $100 a quarter just by being active.

改善してほしい点:

Sometimes it is not clear how to earn some rewards and get points for them.

easy to navigate

製品を使ってみた感想： please with the app thus far. Like the tips and recipes.

良いポイント:

I really like the nutrition guide suggestions.

改善してほしい点:

nothing yet, this is still fairly new to me. still exploring the app.

Avoid Contracting with VirginPulse

製品を使ってみた感想： I would not utilize their services if left to me independently. Between the type of service they offer, the demeaning “big-brother” aspect of it in employee and employee families lives, and the problems with their software and log in procedures, I find them a problematic company at best.

良いポイント:

I find very little to speak favorably about in regards to Virgin Pulse. They deliver an easy way for employers to try to intervene in the lifestyle of their employees, which is troubling in and off itself. However, in doing so, Virgin Pulse’s services have quirks and problems with their platform and software that make it aggravating to use at times on the end-user side of the platform. And since Virgin Pulse is not beholden to the actual end-user of their service financially, but rather that persons employer, Virgin Pulse does a poor job of improving their software platform and a poor job of handling complaints from the end-user.

改善してほしい点:

Their software is intrusive to the lives of their end users. They have quirky password policies for end users that make utilizing the software inefficient and often frustrating. They have glitches with email notifications, and a lack of email notifications to give advance notice on their expiring password policies, that cause problems in accessing your account with them. They are not incentivized to help end users appropriately as they seem to just deflect complaints about their system, password and log in policy concerns, etc…

A platform with a well-executed vision that it has changed my behaviors.

製品を使ってみた感想： I believe this platform delivers an engaging user experience, and based on my experience, the different applications have changed me for the better. Wellness is more critical than ever in today's environment, and this application keeps me logged in and engage in changing my life.

良いポイント:

In comparison to other platforms intended for employee wellness, Virgin Pulse is easy to navigate, and most importantly is very easy to understand my rewards for using each application. Wellness challenges are engaging, and I enjoy logging in every day! The integration with multiple applications for nutrition and wellbeing has helped me eat better and reduce my stress. As a user, I like how I can track my progress and rewards in one location. The web integration to the nutrition application Zipongo is well implemented, and my spouse and I enjoy browsing for new recipes and planning our meals.

改善してほしい点:

Navigating to other applications in the web platform is easy; however, using different applications in the mobile iOS app is confusing and challenging to navigate. As a user, I don't understand when do I need to enter my credentials for Virgin Pulse vs. the integrated applications like Zipongo or Whil.

Virgin Pulse Review

製品を使ってみた感想： It's great.

良いポイント:

This is a great resource to help achieve health goals, especially if your employer is assisting you in reaching them through the financial gains. It is easy to use, and provides a lot of motivating and helpful information with the daily cards and whil.

改善してほしい点:

The capabilities differ on the mobile site vs. desktop version. There are some things I prefer to do on the website when I can. Often times, my fit bit will not track my steps and I have to manually sync them.

Best Employee Engagement Tool

製品を使ってみた感想： Overall experience is very good. It is helping our employees

良いポイント:

1.Integration with various fitness related services google fit, apple watch 2. Easily create events 3. Allows user to participate user as user or build a team 4. Daily Tips helps a lot. 5,Easy to use application

改善してほしい点:

1. Application is very good, but needs some improvement in terms of user interface. 2. Required lots of refresh in order to get the progress in the trackcing, 3. Application should refresh automatically.

avoid as plague

製品を使ってみた感想： VIRGIN PULSE MUST DISAPPEAR FROM THIS GALAXY

良いポイント:

Nothing. I have to use it to get reduced co-shares and I hate it. It induces stress instead of relieving it

改善してほしい点:

This app is horrible, is full of nonsensical activities that you have to do on a daily basis to get points, like clicking a bunch of ok buttons and read a bunch of useless information on how to stay healthy. BUT YOU HAVE TO DO IT DAILY OR YOU DON'T get the points to reduce your co-shares! It is beyond nonsense that an app that should help you is not only imposed to you, but is also a major cause of stress. The step tracking is horrible, the connection with the device is horrible, I have to open it every evening or it will not download the steps. No, it does not download the steps of previous days. And really, tell the genious designer of this app that we are in the middle of a pandemic! You cannot give me advises like "connect with your friends, go take a walk with them, go visit your family." AND I WILL NOT START TALKING ABOUT THE CLEAR VIOLATION OF THE PRIVACY THAT THIS APP IS!

Virgin pulse review (wellness)

製品を使ってみた感想： Not impressed, as it is not updated instantly when the activities (including steps) are completed. Some activities are not capable to be completed directly from virgin puse.

良いポイント:

It's connected to rewards, and it's easy to see how close to get to a reward point.

改善してほしい点:

a list of activities to earn points are not too clear to many. A connection to fitness pal is not well. calorie counting is a part of virgin pulse activity, although I have to use a separate app (my fitness pal)-complicated. I can't access to Yoga activities(whil) from virgin pulse either, although the activity is listed as a part of virgin pulse.

Great Gamification of Wellness

製品を使ってみた感想： At my organization, we use Virgin Pulse as a way to support our wellness initiative. The challenges are fun and it's a great accountability tool for wellness and fitness. It does a great job gamifying the process and providing inspiration to continue.

良いポイント:

- Easy to use their step tracker and link other fitness trackers - Challenges with colleagues are a fun way to hold each other accountable - Challenges outside of our company are also fun ways to build teams and camaraderie - There's a focus on 'wellness' in a broad sense, encouraging participants to view it in a holistic way (e.g. exercise, healthy habits, daily cards that show tips to a well-rounded and healthy life, sleep tracking, nutrition, etc.)

改善してほしい点:

I have no complaints about Virgin Pulse, except I wish there were rewards past 18,000 points!

Awful

製品を使ってみた感想： I wish my company would drop them all together, so we could go with a better company.

良いポイント:

You ca earn money, IF you are willing to constantly follow up with them, to force them to give you credit for the activities you complete and IF you can get their website to work.

改善してほしい点:

It is absurdly faulty. It constantly drops your progress, or forces you to follow a "verify your account with a security code sent to your email" process, even when you access their website from the same browser or the same computer on the same network EVERY SINGLE TIME. They never give you the rewards you have earned, unless you follow up with them. Their customer support for the software is deplorable. The people you speak to never have the knowledge or the ability to fix the issues of their faulty system, and they always try to turn it around and blame you, and then try to dump you into an Email Queue once you point out their lies.

Easy for new users to learn

製品を使ってみた感想： Our team has been very happy with Virgin Pulse. The app is easy to use, the connection to your smart fitness tracker is convenient and makes the tool even easier to adopt. I would recommend for other companies.

良いポイント:

Virgin Pulse's app is convenient, user friendly and provides an incentive to use vs the desktop version. It encourages adoption and the majority of people I know who participate in VP use the app.

改善してほしい点:

Virgin Pulse does have data glitches from time to time (every 2 months approx) where points do not load. I assume it is when new updates are pushed live, but the bugs are relatively frequent compared to other apps.

Easiest I’ve ever used

製品を使ってみた感想： Intuitive, easy to use. I earn my HSA credits every term, usually way before the period is over, but I am diligent and find the whole process simple and motivating.

良いポイント:

This software is intuitive and super easy to use. I have yet to be confused or mystified when using it, which happens often with me. It motivates me to exercise, eat right and live an overall healthy lifestyle. It takes about 2 minutes a day to read the daily cards (informative & helpful), and complete the healthy habits. I earn points towards a health savings account, HSA, which I can use towards health care expenses. My insurance is thru my husbands employer and that is how we started. We both find it very useful. I can’t recommend it enough!

改善してほしい点:

Virtually nothing. There is health assessment form that I had to print out and get my Dr’s office to complete, but since I go once a year anyway, it wasn’t an issue.

Love Virgin Pulse

製品を使ってみた感想： Love that Tiny Habits help me make changes, track my progress, and live better. Love Virgin Pulse!

良いポイント:

Love having Virgin Pulse on my phone, laptop, and love the ability to integrate, track, and get daily reminders to do better.

改善してほしい点:

I have nothing to say but great things about Virgin Pulse and their suite of offerings.

Love the health tips and steps tracking!

製品を使ってみた感想： Overall great! It helps me stay healthy and motivates me.

良いポイント:

I love how easy it is to track steps and get trophies for them. I also love the daily health tips that inspire me to live better.

改善してほしい点:

I don't understand all of the symbols for the trophies. I feel like it would be easier if they had words on them. Also, maybe a helpful tip for using the app could pop up every once in a while, because I feel like there are features I am missing.

Virgin Pulse motivates me to be healthier

製品を使ってみた感想： Virgin pulse has definitely motivated me to get out and walk more. The software is user friendly and for the most part works as it should.

良いポイント:

This software makes it easy and fast to track my healthy habits (walking steps, sleep, calories etc.), deliver great health tips and recipes, as well as motivate me to want to make healthier choices like eating less and going for more walks. Its also nice you can compete against friends with the different healthy challenges that Virgin Pulse suggests.

改善してほしい点:

Cannot really say anything too negative about this software. It's just so easy to use and it is geared towards your own personal settings. What is not to love?

Good Way to Keep Track of Your Steps and Monitor Your Health

製品を使ってみた感想： I have enjoyed using Virgin Pulse to keep track of my healthy habits and steps and to enhance my overall health.

良いポイント:

Virgin Pulse allows me to monitor my steps and healthy habits and to receive helpful health information customized to my needs. I am daily challenged to be a better, healthier person.

改善してほしい点:

At times, the application fails to function and I am unable to get all of the information for the day entered. If I do not enter the health information for that day on that day, there is no way to do so at a later time.

Poor design, interfaces, and data entry

製品を使ってみた感想： This is a horrible app and software. Any software that won't allow users to correct or delete data, it terrible. If I wasn't forced to use it by my company, I never would. Avoid frustrating your employees. Don't use this ever.

良いポイント:

It links with several apps and devices. It is available as an app for the phone as well as a web page.

改善してほしい点:

It will not allow you to correct or delete erroneous data. You can increase time for workouts but not decrease. When correcting data, it does not correct it, it erroneously adds a new workout which then cannot be deleted. It will sync with Samsung Health, but it will only sync steps. It won't sync activity and it won't sync sleep. You'll need different apps or devices for that. It syncs with Strava for cyclists like myself. It will sync the activity but it won't convert to steps. Since steps is what gives me a discount on my insurance, it is critical that it record it as steps. If I manually enter the workout as cycling, it will convert to steps. However, if synced to Strava, you'll now have both the Strava entry and the manual workout. There is no way to delete the Strava data or any other data.

Great took to manage corporate healthy living incentives

製品を使ってみた感想： Easy track daily activities and gain point for corporate Healthy Living incentives.

良いポイント:

Nice simple to use app that helps track activity, sleep, participation in corporate programs. Daily cards provide good ideas for building good healthy habits. You can create challenges and invite your friends and co-workers to participate.

改善してほしい点:

The app does have bugs and when they come up with an update you have to log in to the app over and over again. Some programs only work on the Web version (virgin pulse nutrition guides, for example). Sometimes (rarely) the app frizzes and you lose points you gained for the day.

Company works with your employer to deny points

製品を使ってみた感想： They're awesome at illogical explanations for their incompetence. Not so good at actually rectifying their mistakes. My heart goes out to any employee that has to use this app.

良いポイント:

Nothing to like. They trick you into thinking that the app works as advertised. And it does, for awhile. But interestingly, it seems to malfunction the closer one gets to the end of points earning season.

改善してほしい点:

The app stops working. It stops importing steps. By the time one realizes this has happened, it's too late to correct the issue. Virgin pulse refuses to add the points. Is this just a coincidence or is it a subtle way to deny an employee earned points so they do not qualify for a reduced premium? Seems to not be a coincidence.

Track as you go with Virgin Pulse

良いポイント:

The reminders and updates on your goals and where you are at a given point.

改善してほしい点:

It is difficult to find certain features. For eg., there are videos I have saved for future reference. But I have trouble finding them each time.

Steals your information

製品を使ってみた感想： Sucks

良いポイント:

Nothing. It the most security breach, user unfriendly program ever made.

改善してほしい点:

App rewards users with points for the more personal information inputed. It really wants to be connected to my cell and I refuse for security reasons. Since I refuse, I loose points which are required to get reduced costs on insurance. The absolute worst part is it that every time you try to log in, you are forced to wait for a code to be e-mailed to you. This e-mail always takes over 4 minutes. So never can you just quickly log in and do your required work and log out. Sometimes the email takes so long to receive that when you go to enter the code you get an error that your time has expired to use that code. Then you have to start all over again. All I know is that I loose alot of productivity at work hitting send/receive on my e-mail a hundred times just to log into this worthless software.