Trainualのレビュー

The Thing You Didn't Know You Needed!

製品を使ってみた感想： We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.

良いポイント:

There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.

改善してほしい点:

I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.

The answer to what I was looking for

製品を使ってみた感想： Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

良いポイント:

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

改善してほしい点:

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Difficult to Use

製品を使ってみた感想： My time with trainual was a waste of money and time and never quite got usage from it. Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it.

良いポイント:

In theory, it makes the process of onboarding and training easy and efficient.

改善してほしい点:

The set up process, even with already having the documentation is burdensome and the flow of how to use the software is confusing. There is no real start and finish or defined, or even suggested, workflow. There are tons of integrations, but no suggestions really as to how to best use them or under what circumstances these things would be useful. It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business. Theres no tapering off or build up. It has to be implemented immediately in order to show it's value and does not account for the set up process.

Great tool for Team Training

製品を使ってみた感想： The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

良いポイント:

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

改善してほしい点:

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

This is a great program!

製品を使ってみた感想： Trainual has been a valuable recourse to the company im at. This allows us to track and efficiently train new and existing employees.

良いポイント:

Trainual is a very useful tool that allows us to easily train new and existing employees.

改善してほしい点:

Even though this platform works great for training people it gets updates quite frequently. Most updates are helpful but with the most recent update

Scope Training

製品を使ってみた感想： Trainual is great for new hires. I like the different ways to create and organize content.

良いポイント:

I like the ability to segment training modules/lessons and dictate the order at which the user goes through them.

改善してほしい点:

I would like the user permissions to be a little more flexible. I have some team leads that need to be able to monitor new users as they go through the training, but I do not want to give them access to edit content.I would also like a better way to add an mp4. Maybe I'm just not doing it the right way, but currently, I am putting in text like "Training Video 1" and attaching a URL to the video. It would be nice to imbed the mp4 just like a YouTube video.

You need Trainual

製品を使ってみた感想： I would recommend Trainual to anyone who has a process that impacts others. Whether in a non-profit, business, or community setting.

良いポイント:

Trainual has been incredible for documenting all things you think you will just remember. And better yet keep it organized for those who come after us within a company

改善してほしい点:

The one thing I will say - for a small company, starting can be tricky. Trainual has been designed for companies of all sizes and there were some kinks to work out for a company as small as ours.

Loving it!

製品を使ってみた感想： Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The new Chrome extensions have just made it all 10 times better!

良いポイント:

The support is top-notch! The system is very intuitive for the end-user. Admins and users both love it.

改善してほしい点:

Set-up can be a beast, but they do offer one-on-one support, migration services and a multitude of user guides, videos and training.

Clinical Trial Lifesaver

良いポイント:

What I like most about Trainual is that we are able to utilize it across a vast platform within our clinical trial. With decentralized trials, we rely on the ease of technology. This platform has given us a strong tool to keep up with study-specific and site-specific training in one place. This tool is easy to pull reports from if needed for FDA visits.

改善してほしい点:

I have not come across a feature that I do not care for as of now. I will update if I do.

Trainual is a great option

良いポイント:

Creating and managing process is very simples in trainual. Having a specific tool for traning give a more "serious/important" feeling about the content, special for remote teams.

改善してほしい点:

The search engine could be better. Sometimes it's not so good to find the right content.

Great Resource for Training

製品を使ってみた感想： The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly.

良いポイント:

Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material.

改善してほしい点:

In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated.

Intuitive Platform for Process Creation

良いポイント:

My favorite thing about Trainual is how easy they make the content creation process. The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a process or policy with ease (and make them look good too!) They are incorporating more AI integration as well so I expect the process could get even easier.If you do need help, the Trainual help & training center is really thorough and covers the platform itself, how to make awesome processes/policies and anything else you might need. The team is responsive by chat as well anytime I ever had a question or wanted to request a feature.

改善してほしい点:

Just a couple features that I think could be helpful: A clear way to prioritize assigned content on the general user's "Desk"/homepage, as well as different options for the "look" of the homepage in general. If a user is assigned a lot of content, each subject assigned takes up a lot of space on the screen.

Trainual is a game changer!

製品を使ってみた感想： Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.

良いポイント:

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

改善してほしい点:

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

Great tool for growing companies

良いポイント:

I cannot recommend Trainual enough. As a company, we started using Trainual when we were around 50 employees. Two years later, the size has doubled. Having our processes documented neatly in one place has been invaluable and has made the process of onboarding and training new hires seamless. In addition to using it for new hires, it's a useful tool for seasoned employees to refer to when a question regarding a process arises. (The search bar is great!) Trainual holds the online copy of our Employee Handbook, meeting notes for different departments, SOPs, and much more. We appreciate the public share feature, which allows you to share a subject via a link with those who do not have a Trainual account.

改善してほしい点:

A feature that was requested by one of our team members is an audio version of Trainual for those who are dyslexic.

Trainual Review

製品を使ってみた感想： Trainual has helped our team with being able to find answers to processes quickly. Everything is at your fingertips and just a search away!

良いポイント:

I have to say I love Trainual. It is easy to use, was easy to learn being a new user. The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.

改善してほしい点:

The card view! Card view vs outline view - Feel that all users should have the option for the outline view to help organize trainings and search for trainings easily.

Trainual Review

製品を使ってみた感想： Very good! Aside from the quiz features.

良いポイント:

Some things that I love about Trainual are the features where I can add media like videos and gifs.

改善してほしい点:

There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.

Trainual Is Straightforward, Practical, and Smooth

製品を使ってみた感想： Trainual is really easy to use for both admins and users. I love that we can all reference the same materials very easily, and everyone knows what training they have yet to complete at a glance.

良いポイント:

Honestly, I like how modern it looks the most. Previously, our company used Zoho and it had a lot of features, but it didn't look smooth. When you're trying to learn something new, you need as few distractions as possible. With Trainual's polished look, you're able to focus. On the administrator side, you can create everything you need without any training. Just take a moment to plan out your training, and you'll be alright.

改善してほしい点:

The only gripe I have is the assessments. Zoho had a lot of options for the question types, and in Trainual I was hoping for the same. I adapted many of the questions that I migrated over, so it's okay, but having different question types helps break up the monotony. We have to ask a lot of questions in certain training modules, so this really helped, but this technical limitation hasn't actually held us back in practice. We continue to love Trainual.

Highly Recommend

製品を使ってみた感想： Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions.

良いポイント:

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

改善してほしい点:

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

Trainual is great!!

製品を使ってみた感想： Trainual is overall a wonderful company, there customer service is generally very quick and usually always helpful :)

良いポイント:

It is not hard to learn how to use, it is fun to create training programs. There are many things you can do with this software.

改善してほしい点:

Some of the embedding features are hard to understand and can be complicated if you are not tech friendly. It can be slightly hard to grasp how the courses can be set up, Such as understanding subject, topic, steps and how they work together.

Exactly what we were looking for!

製品を使ってみた感想： It's been great! Super easy to set up and literally used every day.

良いポイント:

Passing knowledge onto our customers is of the utmost importance to us, thus our team members need to be provided with quick access while they're working live to access these situations with quality solutions. Having Trainual open and accessible during the work day is key to achieving that!

改善してほしい点:

I honestly cannot say a bad thing about Trainual. My only point of improvement would be to allow for a directory that does not need to be accessed teamwide for its creation.

A Remote Workspace Game-Changer

製品を使ってみた感想： Overall, our company would not have experienced the fast-paced growth we have today without the Trainual platform. The ease of use and practicality has increased our efficiency and quality of work from new hires.

良いポイント:

As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively.

改善してほしい点:

There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject.

Game Changing Training

製品を使ってみた感想： Trainual has been the most valuable addition we've made to our franchise network in the past year. I recommend it often.

良いポイント:

The Trainual platform is easy to use and has allowed us to scale our growth that would have been impossible with traditional training systems.

改善してほしい点:

We need better testing and certification options. The testing isn't robust enough. Users need certifications to show they've achieved a certain level. This is important for motivation. It seems like an easy add that would add a lot of value. We're currently looking for testing and certification solutions from 3rd parties, but Trainual should be able to provide them quite easily.

Makes on-boarding new team members easy for small business

製品を使ってみた感想： Bring a small business, each team member wears many hats. Our business is also, thankfully, BOOMING so the need to add team members and keep up with a fast paced business is really difficult. Once all of our policies and procedures were on Trainual, and it did not take long to format and upload, an on-boarding process that would take me away a work day for me (the Director of Operations) was as easy as having the new hire in my office with an iPad learning while I worked. Also, sending out memos to team members and tracking them down to sign was eliminated because of the easy to edit and upload software. Our SOP has never been so up-to-date!

良いポイント:

I really enjoy how this software has made updating standard operating procedures so simple. Whenever something is edited it sends a notification out to the team and I just need to give them a due date, this way I know that all information is available to everyone.

改善してほしい点:

I wish I did not have to pay for the premium membership to do screen recording. Our business pays for Zoom so we just do screen recording through there, but uploading videos are also a process as you need to pay for a account or upload to YouTube to manage videos.

Very happy long time customer

製品を使ってみた感想： Trainual helps us to on board and train our new agents affect effectively and efficiently. Because of the software we are able to do this very easily. I’ve lost count of how many man hours this software has saved us

良いポイント:

I like the Learning paths and the ease of use of the system overall.

改善してほしい点:

None that come to mind that I like least.

Training made SIMPLE!

製品を使ってみた感想： Overall, trainual has been a lifesaver for me and my team. By using trainual as our training platform we are able to ramp up more new team members at one time and keep our open forums to high-level reviews of the material. This saves my trainers and supervisors hours of hand holding which in turn allows them to focus on their other daily tasks.

良いポイント:

The use and navigation of the Trainual platform is simple and clear. My trainers are easily able to create new subjects within minutes. Also, having the ability to move entire sections from one subject to another makes life so much better. It would never work if we had to copy/paste and delete. We also love the reporting in Trainual. We can monitor our new trainees' progression and identify areas for improvement at a glance.

改善してほしい点:

I cannot think of anything I don't like about trainual. It would be nice if we could choose our own color scheme to match that of our company.