キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Tailor Brandsとは
Tailor Brandsは、ロゴや会社のブランディング資料作成用の自動ツールを提供します。 5分でロゴを作成することができます。
The software is billed as a universal set up to help get an LLC and all related aspects of a business up and running.
They do not provide you with a phone number to call them (must be trying to hide).
レビューを絞り込む (296件)
Started my LLC with ease!
製品を使ってみた感想: My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.
良いポイント:
I loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.
改善してほしい点:
I felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.
A starting guideline
製品を使ってみた感想: My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.
良いポイント:
The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.
改善してほしい点:
The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.
Complete Bait and Switch!
製品を使ってみた感想: While I initially enjoyed the application process, I regret choosing Tailor Brands. I have been annoyed by the customer service, and am very frustrated with the price I ended up paying since all of the add on fees were hidden until the time of purchasing (when you're already too far into the process to stop). I would not recommend that anyone use their services for starting an LLC, and I wish that I could speak to someone there who actually knew what they were talking about.
良いポイント:
I chose Tailor Brands because it kept appearing next to LegalZoom as a new, quick option. It seemed more user friendly, so I went with it. The initial application process and guide was very intuitive and helpful.
改善してほしい点:
Beyond the initial application, things went downhill very quickly. I have two major concerns with Tailor Brands. First, the pricing is purposely misleading. When you are initially filling out the application it looks like the pricing for filing an LLC and getting an EIN are lumped into a single, simple charge, but as you get deep into the application it becomes clear that every single service is an add-on from the original price. I ended up paying more than double what I expected, and for a service that I should have done by myself FOR FREE. Second issue is their customer service. While they tout themselves as a customer service focused company, what really happened is that I got spam called over and over by their 'customer service' team in India. They would call my cell phone 3-4 times in a row when I didn't answer or ignored the call, and text me at the same time, but not provide any actual information. Each time I caved and spoke to a rep, they were only trying to get me to sign up for more add on services, and were very pushy. This was an extremely frustrating part of the process, and made me lose all confidence that this was going to go smoothly.
Small Business Branding Made Easy to Create
良いポイント:
It is all in one use from graphic designing up to email marketing. Helpful and easy to use for beginners.
改善してほしい点:
The customer service is not that effective or hard to contact. The billing fees are sometimes not good.
don't waste your money on tailor brands
製品を使ってみた感想: terrible. when I request a refund for the charges they weren't supposed to take from my account they offered a store credit instead, after I had already explained that I would never use their services again.
良いポイント:
they create a false sense of security by scaring you into thinking there will be fines and penalties if you don't opt for their overpriced services. it felt easy at the time, I later realized that I could have done it all myself and been totally fine. at one point I actually got a letter from the secretary of states office warning of a scam they had just pulled on me.
改善してほしい点:
I tried to cancel my subscription since they hadn't delivered the services I had been paying for, they charged me for an extra year before they closed my account
Tailor Brandsからの返信
8 か月前
We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Owner
製品を使ってみた感想: Awful! they never really help me with my site, after paying them to set it up for me I had to pay some one else to put the content in. At first I was able to edit my site via my phone then all of a sudden when I log in to make changes or add a product it was acting like I had never had a site and to start over. When I contacted them to ask why? I was told to send them what I wanted to add and they would for me. Next when I went to edit my site via my PC the same thing happened. I'm not paying for what I already paid for. I have a website I can't edit. I have product that on the site that I no longer have but can't remove it. I feel like they are doing me this way because I'm 64 yrs old and I don't have anyone to help be. So they just took advantage of me, sold me something and left me to figure it out on my own.
良いポイント:
Taking to [sensitive content hidden] they were fun.
改善してほしい点:
There is no customer care via phone, and they are not very helpful when the do return your email. The only phone call you get is when the sales team wants to sell you something.
Tailor Brandsからの返信
2 年前
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected]. Kind regards, The Tailor Team
DISGUSTING SERVICE
良いポイント:
easy to use and that's about it really,
改善してほしい点:
they charged me for 4 years continually for something i never used
Tailor Brandsからの返信
2 か月前
We’re sorry to hear that you’ve had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you, Tailor Brands Team
Bad service and ugly method of exploitation.
製品を使ってみた感想: Bad. disappointment. A feeling that you don't care. They charge you money without your knowledge and even if you contact them on the same day because you came up with it in real time, they refuse to refund and disappear. shame.
良いポイント:
Automatic build a website, a ready to use tamplets.
改善してほしい点:
Bad service and ugly method of exploitation. Charge a fee without authorization and then refuse to make a refund, then don't answer and don't come back. Charge a fee for a renewable subscription that you did not approve, do not send a notification before nor after, do not send payment confirmations and receipts to email. Hope you don't notice that they charged you $300. My luck is that I received an sms from the credit card company that a purchase was made in my name without authorization. Shame of a brand. Be careful and take care. Choose alternatives with better service like Wix or WordPress.
Upselling Process
製品を使ってみた感想: Be where when they call for all their upsells. You are stuck once they added it to your dashboard and have billed you. Filing with the BBB and disputing the charges to see if that can fix this upselling nightmare!
良いポイント:
I had looked forward to working with Tailor Brands and that it was a one and done deal. Had the products I needed.
改善してほしい点:
But, as I was still filling out the application for my LLC a representative called me and proceed to upsell me on other items some of which I had already researched and wanted to purchase next month. She added a service I wasn't ready for and when I requested my money back on that item they said they had to research it. I didn't receive my money back because I had clicked on the tab but never went any further than that. The representative was very hard to understand. Now I'm stuck with a product that doesn't suit my current needs.
Sooooo much Spam.
製品を使ってみた感想: I would recommend an alternative.
良いポイント:
Website looks good but it was actually disorganized and not so great to navigate.
改善してほしい点:
They are disorganized and they spam me like crazy via email, phone, text. Very unprofessional tactics. I've had to block them across multiple platforms.
Tailor Brandsからの返信
2 年前
We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team
Crooked Company
改善してほしい点:
These people are crooks. They take money out of your account that they are not supposed to then tell you that their guidelines state....blah, blah, blah. Any excuse not to do the right thing by customers! DON'T USE THIS SERVICE
Shots by que
製品を使ってみた感想: My overall experience with tailor brands professional team worthy worthwhile and on point
良いポイント:
What I liked most about tailor brands it was fast easy understandable reliable also when you reach out to the team they get back to you in a timely professional manner
改善してほしい点:
There was nothing I liked least about tailor brands
Would use again
良いポイント:
Product was easy to navigate. Customer service was quick when needed.
改善してほしい点:
It wasn’t as easy for me maybe because of my businesses industry.
Building today for your tomorrow!
良いポイント:
As a new business owner, not familiar with many of the admin details, I’ve watched many in this industry try to skip chapters and fail as a result. TailorBrands has enable me the ability to utilize my time to acquire employees and focus on business relations knowing I have everything I need in 1 place. In this industry time is your largest customer. TailorBrands has given me that peace of mind.
改善してほしい点:
Being shown just how much it takes to be successful.
Honest Thoughts
製品を使ってみた感想: My overall experience with Tailor Brands is Phenomenal. I'm glad I saw their ad on youtube while watching some of my favorite creators. Who knows had I not found them I might still be without a business right now.
良いポイント:
I started with Tailor Brands completely from scratch. What I like most is how easily I was able to start and complete everything as a first timer not knowing what I was doing. They literally walk you through every step of the way.
改善してほしい点:
The only Con I could think of would be during the trademark process there was an error that was with the initial form. It had been pushed through by the company they're partnered with. I received an email back a couple days later saying that something was wrong and I'd have to pay extra for the form to be resubmitted. I feel like it was it scanned over quickly before pushing it through by a professional it could have been caught on the front end and avoided the small hiccup. (Since there will be first time business owners that won't quite know what to place where in some cases) Other than that the ENTIRE process was flawless.
Everything I needed to start my own business.
製品を使ってみた感想: It’s been a really good experience. My complaints are honestly minor.
良いポイント:
Tailor Brands has been helpful in starting my own business for tattooing, arts, crafts, comics and hopefully soon animation. They are also helping me with my annual tax reports for my state which has been really helpful. It is an all in one source to help you start your business.There are a couple of hard things to manage, but I’m designing my website from scratch. They did warn that this is a more difficult way to get a website started, but I needed the freedom to make a large website with multiple pages available. I just wish there was a way to make a “turn page” feature for my comic.
改善してほしい点:
Some parts are a little confusing, but the customer service does help with that. Website building is a little on the hard side if you need more than just a template website. I wish they had a webcomic widget for the site building portion, as well as the ability to let the site know that I already have an established bank, and email for my business.
Disappointed
製品を使ってみた感想: No customer service. Just a script. Join
良いポイント:
I did not like anything actually. I was disappointed.
改善してほしい点:
Auto-renewal of subscription with no courtesy reminder
Tailor Brandsからの返信
2 年前
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected]. Kind regards, The Tailor Team
Tailor brand
製品を使ってみた感想: It was amazing and a learning process
良いポイント:
It was fast and simple Definitely there help was amazing
改善してほしい点:
Trademark was very expensive for no reason just a application when I did everything myself and payed extra for it but overall the experience was okay thank you tailor brand
For the Money...Very disappointed
製品を使ってみた感想: I have spent well over $1000 for what? You Te trying to make me pay for my website twice ...Left messages for help and no response...
良いポイント:
1 stop shop for llc. I did like the web set up until I had problems with being double charged
改善してほしい点:
Can't get a human on the phone to help me..Get flooded with spamBeing charged twice for things
Tailor Brandsからの返信
2 年前
We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at [email protected]. Kind regards, The Tailor Team
Don't Sit on the The Sites
製品を使ってみた感想: I've been having a Great experience with all the Brand that Tailor Gives.
良いポイント:
I Loved the easy breezy building and The way I was directed to exactly what was needed to make my business a Success. I'm not finished yet but my Preperation for greatness is Going smoothly with Tailor Brands on my side.
改善してほしい点:
It's nothing I can say really bad. You all are Amazing.
Turn-key LLC Creation and Management
製品を使ってみた感想: We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns. Custom website development tools and logo design trademarking are two very important features we are utilizing.
良いポイント:
Turn-key, a-la-carte business model enables quick selection of needed services that begin their processing and filing within a few business days.
改善してほしい点:
The conveniences and turn-key approach comes at a price that may be a deal-breaker some small businesses.
Taylor Brands has made it much easier to start a business
製品を使ってみた感想: They guided me through the processes to make my company a legal LLC. In the previous businesses, nothing was done online. Nothing was a one stop service. Tailor has made it pretty close to that.
良いポイント:
I have started 4 business in my life. This is by far the easiest one to start, thanks to Tailor Brands. They helped me set up my LLC. They helped me get a logo that I am please with set up. Then they provided a website space for me. The website was the last of the things I needed to do. They could have set it up for me, but I wanted to do it myself. It was so easy to input the information needed.
改善してほしい点:
I looked everywhere to try to find a price for setting up my brand. I did not like it that I had to enter so much information just to get the price.
Tailor Brands is Great for a New Business!
製品を使ってみた感想: Great!
良いポイント:
I enjoyed the ease of getting my LLC and the logo and website tools.
改善してほしい点:
While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.
Excellent service
製品を使ってみた感想: Excellent
良いポイント:
How helpful they were, very patient and understanding
改善してほしい点:
Nothing I love everything about tailor brands
Best site to start up your business
製品を使ってみた感想: I love Tailor brands
良いポイント:
User friendly, beyond helpful, and Iam just overall impressed! The only thing I wished they had was a payroll site.
改善してほしい点:
Nothing I have seen so far that I wasn't impressed with.