キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Teramindとは

無料トライアルを試してください。従業員のモニタリング、リモート管理、データ損失防止。モバイル・アプリで外出先から従業員を監視できます。

Teramindの製品詳細

良いポイント:

This app definitely tracks time as long as you stay active.

改善してほしい点:

It's on the expensive side but you get what you pay for.

Teramindの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.5
機能
4.5
価格の妥当性
4.1

おすすめ度

8.7/ 10

Teramindの総合評価は4.6/5です。 (キャプテラに寄せられた88件のレビューより集計)。

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レビューを絞り込む (88件)

Vanessa
Vanessa
アメリカのOperational Finance
認証済みLinkedInユーザー
建設, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Easy navigation and simplicity

5.0 3 年前

製品を使ってみた感想: This tool has served me a lot at work, since it has allowed me to monitor all employees and verify all the work they do. In addition, it contains a very intuitive and powerful interface. It also has excellent functions that make it very professional.

良いポイント:

Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.

改善してほしい点:

The only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners.

Andrigo
Andrigo
ブラジルのSupport Analist
認証済みLinkedInユーザー
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Teramind is your eyes on your company

5.0 6 年前

製品を使ってみた感想: Teramind is an amazing software and it has so much features than i can't even remember all of them. I've done a lot of tests with other solutions and i couldn't find any that satisfyed my needs, but Teramind do!

良いポイント:

I think Teramind is the only solution that provied all the features that i searched in a solution like this. The best feature certainly is the video recording and live video streamming. I cannot find that feature in any other solution, and while it is available on Teramind, it provides even more that i was looking for, like remote control of the monitored machines and 6 months of video recording saved on cloud, for EACH monitored computer.

改善してほしい点:

It is an expensive software. Even choosing the on-premise version (which should be the cheaper option), it costs a lot. I think they could lower the price, so they can sell more.

Teramindからの返信

4 年前

Hi Andrigo, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team

Dattatray
Dattatray
インドのDirector - Information Technology
認証済みLinkedInユーザー
マーケティング、広告, 51~200人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Easy to use but worst customer support

3.0 3 年前

製品を使ってみた感想: It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone.

良いポイント:

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

改善してほしい点:

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

Timothy
アメリカのDesktop Support Technician
認証済みLinkedInユーザー
金融サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Fantastic system with plenty of applications

5.0 7 年前

製品を使ってみた感想: Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

良いポイント:

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

改善してほしい点:

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

Teramindからの返信

7 年前

Hi Timothy, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As you mentioned, Teramind offers the best of a Monitoring, DLP, and state-of-the-art Forensics, all under one roof. This of course can be a bit overwhelming at first. But as time goes on, you pick up the essentials. Please feel free to reach out to our sales team with any questions. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Rene
Rene
メキシコのHead IT Security
認証済みLinkedInユーザー
使用期間: 6~12か月
投稿経路

Its has been an amazing expericence and a winderfull software that does exactly what you want!

5.0 7 年前

製品を使ってみた感想: Security,
Control, peace of mind.
the ability to know all that is going in the organization

良いポイント:

Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need!

改善してほしい点:

For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues.

Teramindからの返信

7 年前

Hi Rene, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Livio
Livio
アメリカのIT
認証済みLinkedInユーザー
通信, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great product

5.0 2 年前

良いポイント:

Teramind is helping us tremendously to measure employee time efficiency and effectiveness.

改善してほしい点:

Sometimes the recording agent slows computers down.

Will
Will
英国のLeaseFetcher Founder and Managing Director
認証済みLinkedInユーザー
自動車
使用期間: 1~5か月
投稿経路

Limited usability for Mac users

3.0 7 年前

製品を使ってみた感想: Great idea for tracking staff productivity

良いポイント:

The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking

改善してほしい点:

I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.

Teramindからの返信

7 年前

Hi Will, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are always working towards providing an even better user experience for our customers. Thank you Team Teramind

Faith
Faith
ケニアのDigital Content and Community Manager
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Teramind (best monitor) 2019

5.0 6 年前

製品を使ってみた感想: Great experience so far, every HR should try this solution

良いポイント:

Easy to use and monitor activities, I like the privacy features of the software as well Performance review is easy as well as tracking activities done hence improve productivity

改善してほしい点:

The costing for five user for my small organization, they can increase number of users or consider the chargers. We can get a free version for 30 days so as to recommend the s/w to others

Teramindからの返信

4 年前

Hi Faith, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team

Kasey
Kasey
アメリカのAdjunct Professor of Political Science
認証済みLinkedInユーザー
高等教育, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Overall pretty good software!

5.0 7 年前

良いポイント:

I haven't used this software much, but in the past i found it to be pretty easy to use in the past. Obviously designed to help larger organizations with more employees, the software was intuitive and provided a lot of interesting features. I personally loved the ability to printing sensitive documents with a little more protection and enforcing some compliance issues. This is often a problem in higher education that too many people simply ignore.

改善してほしい点:

I've heard the price was a little high, but I honestly cannot really say for sure as I do not deal in that area. Though their support team were helpful, unlike many other software companies.

Teramindからの返信

7 年前

Hi Kasey, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is one of the few vendors offering both a cloud hosted solution and an on-premise solution, fitting the bill for any size organization. We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

Alexander
Alexander
ベネズエラのTecnico mantenimiento de electricidad
認証済みLinkedInユーザー
, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

perfect for the start of a company

5.0 7 年前

良いポイント:

this software provides security is useful for those companies that are in search of collecting data from employees and identify suspicious activities, detect possible threats, monitor the efficiency of employees and ensure compliance of the organization.

改善してほしい点:

Knowledge of this software is widely needed to be able to use it otherwise it can be something abrupt. Everything good

Teramindからの返信

4 年前

Hi Alexander, thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Ricky
アメリカ
政府機関, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Teramind is raising the bar

5.0 9 年前

製品を使ってみた感想: As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose. During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated. To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.

Teramindからの返信

4 年前

Hi Ricky, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team

charles
アメリカのsecretary
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Best for employee monitoring

5.0 2 年前

製品を使ってみた感想: this meets our employee monitoring needs in all ways

良いポイント:

Most impactful that many other monitoring software don't have is the live remote viewing, and ability to take control of the remote screen. This helps with training.

改善してほしい点:

We had this software installed on one of our employee's computer which was a MAC. The software did not work at all.

Miri
アメリカのSecretary
不動産, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Monitoring review

5.0 3 年前

良いポイント:

That it has live viewing of the employees screens, and not only screenshots.

改善してほしい点:

I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.

July
アメリカのsecretary
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

best for monitoring and training

5.0 2 年前

良いポイント:

This software has the option of live viewing and that helps training new employees. It has keystroke tracking to see every click.

改善してほしい点:

The price! It's pretty expensive, the yearly fee for 5 licenses.

Elie
カナダのCEO
印刷業, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great service great system

5.0 7 年前

良いポイント:

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

改善してほしい点:

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

Teramindからの返信

7 年前

Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

mina
アメリカのAccount Manager
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Very Satisfied User

5.0 2 年前

製品を使ってみた感想: overall experience is really great. Would recommend

良いポイント:

we are really happy with Teramind. When you have employees working remotely, this will really help you

改善してほしい点:

It helps you keep track of your employees' work and time that they worked. The best feature is the live option

Ana Laura
メキシコのDir Comercial
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Teramind Review from a regular user

5.0 2 年前

製品を使ってみた感想: We could increase productiviy of employees by analyzing wich day of the week and also the better hour to produce better work for each role, also we identified the least productive days and the kind of apps to block in order to stablish better policies

良いポイント:

That has a lot and detailed information about the activity of the equipment and always is accurate

改善してほしい点:

Sometimes if you do not configure it properly could be invasive for user privacy

Perry
アメリカのAccount Manager
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Satisfied user

5.0 2 年前

良いポイント:

You can track your employees work and progress

改善してほしい点:

It's really a great software. I would recommend it.

Mena
アメリカのSecurity
自動車, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Great program, buggy software

4.0 7 年前

製品を使ってみた感想: Peace of mind and stability.

良いポイント:

I love the functionality of the overall program. It offers me peace of mind in the sense that I can know what is going on and set triggers for potential issues and threats.

改善してほしい点:

Very slow to load. Sometimes, it does not pull up the live feed and I have to double check that the software has not been discovered. Also, It does not recognize the email platform we use so we are in the dark about that. That is a very big deal.

Teramindからの返信

7 年前

Hi Mena, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Dependent on your environment, you may need to make some adjustments in the Monitoring Settings for an optimal user experience. Please fell free to work with our support staff to reduce/eliminate any lag you may be experiencing. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

認証済みレビュアー
認証済みLinkedInユーザー
建設, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

System is a little too complex, but that is due to the amount of features it includes.

5.0 7 年前

製品を使ってみた感想: Remote management of offshore computers

良いポイント:

Ability to view multiple computers at once, and have remote access. The labelling of activities within the system, allows for easy sorting.

改善してほしい点:

Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there.

Teramindからの返信

7 年前

Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Preston
アメリカのSupport Technician
使用期間: 6~12か月
投稿経路

Teramind has give me the insight I need to track the trouble users

4.0 7 年前

良いポイント:

I can see how productive my users are, and you can look for flags that can tip you off if they are going to quit or trying to steal sensitive data.

改善してほしい点:

The initial setup was difficult because our anitvirus software kept on thinking it was a virus. so we eventually had to remove antivirus for it to work.

Teramindからの返信

7 年前

Hi Preston, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Jesse
オーストラリアのManaging Director
使用期間: 1~5か月
投稿経路

We are happy extremely happy with the overall product and the Customer service is outstanding.

4.0 7 年前

良いポイント:

We like the ability to view staff productivity and performance, we not only utilise this internally but for our customers. The video capture feature is useful in our industry as we utilise this for forensic evidence.

改善してほしい点:

The rules can be a bit of a hassle to setup, not having a clear guide on how these should be set up can delay the install process.

Teramindからの返信

7 年前

Hi Jesse, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind has a library of 250 templated policies you can use right out of the box. Fot your convenience we have split them up into multiple categories so you can easily pinpoint a policy of interest. As always, you can work directly with our sales team to get some additional pointers. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team

Mike
アメリカのVP IT
使用期間: 1~5か月
投稿経路

Software does the job that is needed. User friendly and on point.

4.0 8 年前

良いポイント:

The things I like the most about this software are the screen shots and video of items that are being monitored. The tool is straightforward and easy to use. Setup is really quick. Default items to monitor are a big help.

改善してほしい点:

The think I like the least is the Price. It would be nice if it was cheaper on a yearly basis. Then I would roll it out to the entire organization.

Teramindからの返信

4 年前

Hi Mike, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team

Jose
スペインのCTO
使用期間: 6~12か月
投稿経路

Excellent product, easy to install, easy to use

5.0 7 年前

良いポイント:

Very simple and straightforward to install and use. No problems with firewalls or whatsoever. It simple works!

改善してほしい点:

It is a little bit expensive, I would suggest to have an entry level price mode with a basic fee per agent and limited to one week data, and then pay more if you really need to store longer periods. In any case is the best product in market.

Teramindからの返信

7 年前

Hi Jose, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind offers both monthly and annual subscription models for the cloud hosted solution. Annual licenses save you 2 months out of the year! We thank you once again for your review and are working towards providing an even better user experience for our customers!! - The Teramind Team

Oliver
アメリカのIT
使用期間: 1~5か月
投稿経路

Great tool for monitoring

3.0 7 年前

良いポイント:

We use this everyday to track productivity of our employees. we are able to see the websites and emails they are sending out live.

改善してほしい点:

It takes someone a little more techy to setup the triggers and actions to take as the users trigger them.

Teramindからの返信

7 年前

Hi Oliver, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team