キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Hosthubとは

Syncbnbは、ほぼリアルタイムで双方向連携を行い、200以上の短期レンタル・チャネルで予約を同期するチャネル・マネージャーです。

Hosthubの製品詳細

良いポイント:

The software is easy to use and dedicated to my needs.

改善してほしい点:

VRBO sometimes lags in synching calendars by a few minutes.

Hosthubの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.7
機能
4.6
価格の妥当性
4.6

おすすめ度

8.8/10

Hosthubの総合評価は4.6/5です。 (キャプテラに寄せられた49件のレビューより集計)。

Hosthubを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (49件)

Emmanuel
Emmanuel
ギリシャのJournalist
認証済みLinkedInユーザー
広報・渉外, 自営業
使用期間: 6~12か月
投稿経路

The best of the best

5.0 4 年前

良いポイント:

I can do other things without anxiety about double reservations

改善してほしい点:

I need more personal information about the tensions in the industry of tourism

Hosthubからの返信

4 年前

Thank you for your feedback, Emmanuel. We are delighted to hear that you liked the service. You can always check the ''Research & Data'' section on our website as well as our Blog, so as to be updated on the latest trends. In addition, feel free to book a personal call with one of our experts to discuss all your concerns.

認証済みレビュアー
認証済みLinkedInユーザー
ホスピタリティ, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Perfect, easy to use and reliable

5.0 10 か月前

製品を使ってみた感想: Starting 2024 currently the best tool I have found. Will see how will perform in future. 10/10

良いポイント:

Out of all the other few things I liked the most are: - Fully functional free trial - Transparent Pricing - in billing section they don't hide costs or say "will email you pricing", or giving estimates - Owners portal - loved it! Owners can easy see how their properties are rented and it's pretty simple interface. - Expanses section - perfect - Customer support - it's instant Overall the best one I have found for now. Other platforms offer similar experience, but Hosthub overall wins for me.

改善してほしい点:

Non for now. Will see how it will hold up in future as the competition is really good in this segment.

Hosthubからの返信

10 か月前

Thank you for your wonderful review! We're thrilled to hear that Hosthub has been the best tool you've found for managing your properties. Our commitment to transparency, user-friendly features, and our dedication to providing instant customer support are all part of our effort to deliver an exceptional experience for our users. It's great to see these aspects stand out to you. Your feedback is invaluable as we continue to innovate and improve. Thank you for choosing Hosthub, and we look forward to supporting your success for many years to come!

Sheri
アメリカのOwner
不動産, 自営業
使用期間: 1年以上
投稿経路

Don’t use hosthub to manage your short term rentals

1.0 2 年前

製品を使ってみた感想: Frustrated and angry at their inability to get it right.

良いポイント:

I like the idea of one system to link all my rentals to prevent double bookings. Hosthub failed in linking my properties

改善してほしい点:

Not only are double bookings happens frequently they never actually implement their zero double booking guarantee. They never once reached out to guests to offer any accommodation whatsoever

Hosthubからの返信

2 年前

updated reply on 26/05/23 In order to provide further clarity, we'd like to emphasize one more time that the setup of rental relations within any system is primarily the responsibility of the host. Our software provides you with the necessary tools and functionalities to achieve this, but it requires the host's understanding of their properties and their relations. We have communicated with you on multiple occasions privately, asking if there were specific rental relations instructions you had provided us and, if so, to share the evidence of such conversations. Our customer support supervisor is ready and committed to address and rectify the issue once we receive this necessary information. In the interim, please know that we stand firm in the actions taken by our team and the procedures followed in regards to your account, as we believe they have been in line with our standard operating practices. If you decide to revisit the possibility of using our services in the future, we want to assure you that we are always here to offer our support and assistance. Our aim is to exceed your expectations and provide a service that meets your unique needs. We wish you all the best with your ongoing property management endeavors .................................................................... Dear Sheri, First and foremost, I would like to express our sincere apologies for the difficulties you've experienced while using Hosthub software. We genuinely appreciate you bringing your concerns to our attention as we aim to continually improve our service. It is essential to clarify the application of our 'Zero Double Booking Guarantee'. It applies specifically when there is a system error or a human error on our part. In your situation, after examining the timeline of events, it appears that the setting up of rental relations, which is required to be performed by the host, was not completed on time. This misstep led to your calendars remaining open, thereby causing double bookings. Please understand that while our team is always ready to provide guidance and support, some aspects, including the creation of rental relations, are the responsibilities of the host. As property management software, we rely on accurate information input by the host to deliver optimal results. However, we acknowledge that you have a different viewpoint on this matter. We are also closely examining the double bookings that occurred. We commit to keeping you informed about our findings within the next couple of hours. We are genuinely sorry that your experience with Hosthub didn't meet your expectations, and we recognize the impact this has had on your reputation and guest satisfaction. We are committed to doing everything we can to rectify the situation and restore your faith in our service. Best regards, Hosthub

Natalija
アメリカのProperty manager
建築、設計, 自営業
使用期間: 無料トライアル
投稿経路

Thank you for a customer service and platform that's make my job easier and smooth

5.0 2 年前

製品を使ってみた感想: Read platform very easy .Also easy work on it.

良いポイント:

Customer service.I tried other platform it was nightmare for me

改善してほしい点:

You missing one thing very important for a running business. Automatic messages do not have last minute check in .

Hosthubからの返信

2 年前

Thank you Natalija, for taking the time to share your positive experience with Hosthub's customer service and platform. We are thrilled to hear that we have made your job easier and smoother. We appreciate your feedback regarding the last-minute check-in messages. Our team is always looking for ways to improve our platform, and we will definitely take your suggestion into consideration. We wish you happy bookings! Your friends at Hosthub

Nickson
アメリカのFinance Manager
レジャー、旅行、観光, 11~50人規模の会社
使用期間: 1年以上
投稿経路

The Determined Reservation Management Platform

5.0 5 か月前

製品を使ってみた感想: Hosthub is conventional and well informed in allowing us all manage the assets and the properties that we have. There is aggressive results, that makes the company attain the operational requirements.

良いポイント:

Hosthub has appropriate reservation options, and this helps us manage all the properties for company growth. Hosthub has confident in allowing all payments to be success and functional.

改善してほしい点:

Hosthub has all capacities that helps us manage all properties and projects, saving all the operational costs.

Hosthubからの返信

5 か月前

Thank you for your positive feedback! We're glad to hear our features are helping your company grow and manage costs effectively. We appreciate your comments and we are always working to enhance our platform. Thank you for choosing Hosthub! Best regards, The Hosthub Team

認証済みレビュアー
認証済みLinkedInユーザー
使用期間: 6~12か月
投稿経路

A Product That Does Just What I Want

5.0 6 年前

製品を使ってみた感想: Works in the background to ensure that reservation dates are synchronized between advertising platforms

良いポイント:

I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool

改善してほしい点:

I still haven't found anything :-)

Hosthubからの返信

5 年前

Thank you very much!

michail
michail
ギリシャのENGINEER
認証済みLinkedInユーザー
軍隊, 自営業
使用期間: 無料トライアル
投稿経路

Excellent service

5.0 6 年前

製品を使ってみた感想: The SyncBnB team definetely give you the idea that they are professionals. I am sure that they will take the game to another level.

良いポイント:

It was easy to set up and use. It only took a couple of minutes to set up all my booking channels.

改善してほしい点:

I expect that soon enough i will see an app for mobile phone. Apart from that everything seems great.

Hosthubからの返信

5 年前

Thank you Michail !

Christopher
Christopher
アメリカのRN
認証済みLinkedInユーザー
不動産, 自営業
使用期間: 無料トライアル
投稿経路

Ease of use

5.0 6 年前

製品を使ってみた感想: Excellent responsive customer service

良いポイント:

Very user friendly. Customer service representatives respond super fast

改善してほしい点:

So far everything has been great and user friendly

Hosthubからの返信

5 年前

Thank you Christopher! Your words mean a lot!

Theano
Theano
ギリシャのOwner of Theano's Cozy & Quiet **Lux** flat in Greece
認証済みLinkedInユーザー
投資運用, 自営業
使用期間: 1~5か月
投稿経路

Highly Recommended

5.0 6 年前

製品を使ってみた感想: Best experience. Good & experienced staff and owner.

良いポイント:

Easily managed. Fast synced machine. Good job..

改善してほしい点:

Only benefits in this platform, no cons at all. Try it.

Hosthubからの返信

5 年前

Thank you Theano! We really appreciate your words :)

Jessica
Jessica
メキシコのBoss Lady
認証済みLinkedInユーザー
使用期間: 1~5か月
投稿経路

Wow, finally a Company that understands service!

5.0 6 年前

良いポイント:

The service is AMAZING!! They actually contacted me with a glitch and helped to resolve the problem before it became an issue. They were with me every step up the way, followed up, were patient and put other Companies I tested to shame. This company actually cares!!! I wish I found them sooner.

改善してほしい点:

Nothing yet. I wish the best for this Company. They really solved a problem that no one else I could find could.

Hosthubからの返信

5 年前

Thank you Jessica! We really appreciate your words!

Leonardo
イタリアのDirector
事務用品、事務機器, 2~10人規模の会社
使用期間: 1年以上
投稿経路

I ragazzi hanno bisogno Di soldi

2.0 9 か月前

製品を使ってみた感想: Dolorosa tutti I mesi UN preluevo Di sangue a Tua insaputa

良いポイント:

L ability con cui ogni mese prelevano I soldi Dal Mio conto bancario , malgrado l account con loro fosse chiuso

改善してほしい点:

The bill, the fee, la quenta el total la cobras

Hosthubからの返信

9 か月前

We're truly sorry to hear about the difficulties you've experienced, and we appreciate the opportunity to address this matter. To assist you more efficiently and resolve the issues you've encountered, could you please provide us with the email address you used to sign up for Hosthub? With this information, we'll be able to quickly identify your account and take the necessary steps to rectify any problems. Once we have the necessary details, we'll work diligently to solve your case and ensure that any concerns are thoroughly addressed. Thank you for your patience and cooperation. We look forward to hearing from you soon.

Jared
アメリカのOwner
不動産, 自営業
使用期間: 無料トライアル
投稿経路

Easy to use. Great support team

5.0 昨年

製品を使ってみた感想: Great

良いポイント:

Relatively simple to set up. [sensitive content hidden] helped us get everything situated and was helpful and very attentive.

改善してほしい点:

It would be nice if our manual blocks from other channels automatically populated.

Hosthubからの返信

昨年

Thank you Jared so much for taking the time to share your positive experience with Hosthub. We are thrilled that our platform has met your needs and expectations.

Gretchen
ドイツのOwner
ホスピタリティ, 自営業
使用期間: 2年以上
投稿経路

The Best

5.0 昨年

製品を使ってみた感想: See above

良いポイント:

They are very professional, extremely knowledgable, super friendly, and sometimes funny. They unfailingly and very promptly answer my questions and help me resolve problems. I simply could not run my vacation rental business without them.

改善してほしい点:

There is nothing I dislike about this excellent company.

Hosthubからの返信

昨年

Thank you for your kind words! We're thrilled to hear our team's knowledge, professionalism, and prompt assistance have been invaluable to your vacation rental business. We appreciate your positive feedback and look forward to continuing to provide excellent service.

Robert
アメリカのCEO
弁護士業界, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Make your vacational rentals simple and profitable

5.0 2 年前

製品を使ってみた感想: Hosthub is like working with a friend that wants to help you make the best of your life and business. Hosthub is easy and seamless. Don't hesitate to get Hosthub!

良いポイント:

Hosthub is a simple integration of vacational rental services. Did I say SIMPLE? Easy, simple and supported at every step of the way!

改善してほしい点:

I didn't have any issues with the integration of Airbnb and Venmo into combined hosting on Hosthub and gained the ability to list with other services.

Hosthubからの返信

2 年前

Thank you Robert for your awesome review! We're thrilled to hear that our platform has made managing your vacation rental easy and profitable for you. We appreciate your kind words about our platform being like working with a friend, as we strive to build strong relationships with our customers and help them succeed. Happy Bookings, Your friends at Hosthub

George
アメリカのProprietor
ホスピタリティ, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be happier!

5.0 7 年前

製品を使ってみた感想: Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.

良いポイント:

SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.

改善してほしい点:

There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.

Hosthubからの返信

5 年前

Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.

Kim
アメリカのOwner
不動産, 自営業
使用期間: 6~12か月
投稿経路

SyncBNB is awesome

5.0 4 年前

製品を使ってみた感想: I have been using SyncBnb to synchronize my bookings across 5 short term rental platforms. In the past, I had to always worry about being unable to monitor my sites in realtime. Having someone book on one platform and then someone else double book on a different platform for the same date before they could all update was always a problem. With 2 of the platforms I had to update manually which is not always convenient if you are busy. I tried SyncBNB and never looked back. I receive a text an email immediately when someone books or cancels from all of my platforms. Before I can log in to check the other platforms they have already been updated by SyncBNB, Recently AirBNB had a glitch showing cancellations of bookings. I never received a notice from AirBNB stating that they were having issues. I actually got the notification from SyncBNB that there was a problem. I shopped around for something like SyncBNB and even signed up for trials of several other apps. They were either difficult to set up, limited in scope or to embellished with a lot of stuff I didn't need. The other factoir is the very reasonable price they charge. It's affordable, saving me money and giving me peace of mind.

良いポイント:

Easy to use. Real-time quick updates across all platforms. Inexpensive. Reliable all the time. Superfast support and communication. Easy to setup.

改善してほしい点:

There is nothing that I don't like about Sync BNB.

Hosthubからの返信

4 年前

Thank you, Kim! We're thrilled to have you as our customer. It lights up our hearts to read posts like this. Happy bookings!

Scott
アメリカのPrincipal
不動産, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

train wreck out of the gate, they they decided to set fire to the disaster!

1.0 5 年前

製品を使ってみた感想: trainwreck, disaster, required anxiety meds, may cause alcohol abuse, the nice [SENSITIVE CONTENT HIDDEN] needs better staff

良いポイント:

the [SENSITIVE CONTENT HIDDEN] seemed to be genuinely nice people

改善してほしい点:

the service staff was a little condescending (OK, a lot really) when their product didn't work properly. Tech support blamed me for the onboarding process errors. after a few weeks and still not being able to onboard and get the product to function properly, the [SENSITIVE CONTENT HIDDEN] got involved. a week later they finally got me online, just to find out that the platform was completely inadequate and not user friendly or intuitive from an operating end-user standpoint. Im now using iGMS, which is the same functionality, for a little less money.

Hosthubからの返信

5 年前

Thank you for your feedback, Scott. We're so sad to hear that your experience on Syncbnb was not as good as expected. We always strive to deliver the best services and best customer support. Although we do that, sometimes there are serious conflicts with 3rd parties and we have to resolve them in close communication with the channels. In your case, it seems there was a technical issue with Airbnb onboarding, indeed. We should have told you earlier that you don't need to link anything into the channel's settings since we work through API connectivity and any action by your side might cause problems. However, our support team managed to find a workaround and restore everything after a few days. Your opinion is very much appreciated. We hope to see you again on board soon and we'll be happy to provide our services to you anytime!

Titus
Titus
ケニアのRegional Director
市民団体、社会団体, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

I have been using syncbnb for 6 of my channels, works like clockwork

5.0 6 年前

製品を使ってみた感想: Helps in time management, and accuracy of bookings. It syncs all my channels automatically and within minutes, so that I do not have to worry about double bookings

良いポイント:

I am busy at work and with no time to check my channels. So I like that it syncs my bookings immediately and I do not have to worry any more about double bookings. Since I joined, I have not had to make cancellations like before and I only need a few minutes in a day to respond to messages.

改善してほしい点:

I wish it has some analytics on bookings to show occupancy levels..for now I have to calculate manually

Hosthubからの返信

5 年前

Thank you Titus! Reports and stats are available by now! Enjoy!

Tadlee
アメリカのApartment Host
ホスピタリティ, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Customer Service is amazing

5.0 3 年前

製品を使ってみた感想: I have increase my revenue by being able to host to various channels.

良いポイント:

I feel like I have a whole staff (Hosthub) waiting to serve and help me.

改善してほしい点:

VRBO sometimes lags in synching calendars by a few minutes.

Hosthubからの返信

3 年前

Thank you Tadlee for your amazing review! We are so happy that your revenue has been increased by listing your property in many channels. The Hosthub team will always be there for you!

認証済みレビュアー
認証済みLinkedInユーザー
経理, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Irresponsable team and not reliable product

2.0 4 年前

製品を使ってみた感想: Very poor. Initially it was positive but it has degraded quickly once problems and bugs started appearing.

良いポイント:

The promisses of features and reassurances of guarantees such as " Rate Management World class technology that enables amazing features"

改善してほしい点:

They have recently launched API integrations with price and calendar with a few platforms. The integration us faulty and results on the loss of 3 x bookings worth $600 dollars. They continued blamed Airbnb. however, they provided written reassurances the issue were 100% resolved but it keeps occurring. Promissies are not true. Consider using it carefully.

michael
タイのOwner
不動産, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Highly satisfied

5.0 4 年前

良いポイント:

Ease of use, simplicity of whole program, no thousands of options i will not need and will make cost increase. Proximity and reliability of technical service. Extremely friendly. Excellent service after sale. I appreciate we do have the feeling there’s anytime someone on the other side ready to help with your issue, even with my GMT+8

改善してほしい点:

Nothing i did not like. An IOS app will be fantastic 🙂👌🏼

Hosthubからの返信

4 年前

Thank you for your kind words, Michael. It fuels our passion even more. We wish you many happy bookings!

Priscilla
アメリカのBookings Manager
ホスピタリティ, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Set Yourself Free

5.0 4 年前

製品を使ってみた感想: Fast, easy deployment with adequate customer support.

良いポイント:

Ease of calendar synchronization across multiple platforms, ease of deployment.

改善してほしい点:

Pricing sync with multiple platforms is in development and once nailed will be a huge boost to the value of this product. Calendar sync is its core value but new features like Price Sync are coming online quick.

Hosthubからの返信

4 年前

Thank you, Priscilla! Your feedback means a lot to us! We always strive to deliver the best services and best customer support.

認証済みレビュアー
認証済みLinkedInユーザー
使用期間: 1~5か月
投稿経路

I use it to sync AirBnb and Booking.com caledars of my privat accomodation. It's working great.

5.0 7 年前

製品を使ってみた感想: I can have AirBnb online booking switched on with no overbooking problem between AirBnb and Booking.com portals, getting more bookings (and earn more money of course).

良いポイント:

It has nice and simple user interface. It is easy to setup listings and channels. Support is willing and helpfull.

改善してほしい点:

I dont like to put my passwords of my hands and this software needs it to access the callendars. But now I have used it for months with no problem, so I stopped to be paranoid with this particular software :).

Hosthubからの返信

5 年前

Thank you ! We really appreciate your words and your feedback!

Dimitris
ギリシャのOwner
不動産, 自営業
使用期間: 1年以上
投稿経路

Friendly interface/ excellent app

5.0 4 年前

良いポイント:

It’s very effective and functional in organizing my properties which allows me time to do other things.

改善してほしい点:

I don’t have a negative comment to add concerning this program.

Hosthubからの返信

4 年前

Online reviews from awesome customers like you will help us improve and make a huge difference to our company. Thank you!

Angie
英国のOwner
ホスピタリティ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great for synchronising my holiday let

5.0 4 年前

製品を使ってみた感想: Great!

良いポイント:

It is on the ball if there is a failing with one of the platforms ie Airbnb they let me know, they are ahead of the game.

改善してほしい点:

Maybe take on other holiday agents. So more channels.

Hosthubからの返信

4 年前

Thank you, Angie! It's our priority to continue providing top-notch services to customers like you.