キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Repslyとは

Repslyは独自のデータ駆動型アプローチを採用しており、消費財 (CPG) 分野チームのパフォーマンスを最大限に引き出すことができ、小売販売を促進できるように支援します。

Repslyの製品詳細

良いポイント:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

改善してほしい点:

I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Repslyの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.5
機能
4.3
価格の妥当性
4.4

おすすめ度

8.7/10

Repslyの総合評価は4.4/5です。 (キャプテラに寄せられた123件のレビューより集計)。

Repslyを使用したことがありますか?

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レビューを絞り込む (123件)

Hagen
Hagen
アメリカのVP Global Retail Development
認証済みLinkedInユーザー
消費財, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

What did we do before Repsly?

5.0 3 年前

製品を使ってみた感想: We love Repsly. It has increased collaboration, execution, visibility, competition and overall productivity. After a month, you start asking "What did we do before Repsly"

良いポイント:

The collaboration between our team did not exist prior to Repsly. We have 6 different regions with 6 different "group text" This caused major silos. After Repsly, reps from all over the world feed pics and information into 1 place. The messaging feature drives competition and peer recognition. Everyone stepped up their game after Repsly and productivity skyrocketed!

改善してほしい点:

There are small improvements that can be made to any app. There are nuances to any app. We are happy with 99% of the functions of the app. The 1% is minor things we would prefer to be different based off our preference.

認証済みレビュアー
認証済みLinkedInユーザー
卸売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Our REPS Love Repsly

4.0 6 年前

良いポイント:

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date. They also use the feature for finding other accounts in an area every day.

改善してほしい点:

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

Repslyからの返信

6 年前

Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料
使用期間: 1~5か月
投稿経路
ソース:GetApp

It Works

3.0 9 年前

製品を使ってみた感想: We use Repsly for field marketing activities for our food brand in grocery stores. I am testing it with 4-5 reps but have not extended it to my entire field team of 50+ reps.
Repsly works for what it is, but has limited reporting features. The backend is not intuitive and viewing the data it shows on the rep reports page isn't very helpful because you can't dig into the stats and individual reports contributing to the stats. Uploading information is hit or miss, and once something is submitted, you don't have individual control of certain parts of the data to change or delete. You have to email their tech support to make adjustments or delete data you no longer want to use or mislabeled. You can't view a master calendar to see all activities past, present and future- only individual rep calendars or individual client calendars. This is not a big picture kind of tool, it is much more to see the general surface and acute status of your field activities.
My reps also have difficulties using it in the field, we have had to several training sessions for it to make sense and to work for what they are doing in the stores. Overall, depending on the size of your team and what you use the app for, it does add some value, but I don't think it is designed for large teams or data rich analysis. It's also priced per rep, so unless your reps are working full time, in the field every day, this is an expensive tool for weekly check ins.

良いポイント:

Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)

改善してほしい点:

Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar

Abbey
Abbey
アメリカのRegional Merchandising Manager
認証済みLinkedInユーザー
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Good for small business tracking

4.0 6 年前

製品を使ってみた感想: Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

良いポイント:

I like being able to check in on my workers and be able to go abck and compare dates and store visits

改善してほしい点:

I would like to be able to manage from the app and not just the website

Repslyからの返信

6 年前

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact [email protected] if you need immediate assistance with an issue.

Jackie
Jackie
認証済みLinkedInユーザー
通信, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Excellent mobility tool

5.0 8 年前

製品を使ってみた感想: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

良いポイント:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

改善してほしい点:

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Rodolfo
Rodolfo
スペインのFounder CTO
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

my review

5.0 6 年前

製品を使ってみた感想: It solved our sales communication with central offices

良いポイント:

Easy to use, easyto install. It gives a full view of the sales cycle

改善してほしい点:

It is not fully adapted to customers outside USA. VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.

Repslyからの返信

6 年前

Hi Rodolfo, thanks for the kind words about Repsly! Happy to hear that you see the value of the tool. We have dozens of clients across Europe; please contact [email protected] if you need assistance.

Adam
Adam
アメリカのDirector of National Accounts
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Repsly Review

5.0 6 年前

製品を使ってみた感想: Very good

良いポイント:

Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.

改善してほしい点:

Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.

Repslyからの返信

6 年前

Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact [email protected] if you need assistance.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Repsly conveniency

4.0 6 年前

製品を使ってみた感想: Convenience and easy to always go back and see where you excel on your job

良いポイント:

It is easy keep track and record of your work at all time

改善してほしい点:

Your employer can actually see your work

Repslyからの返信

6 年前

Hey there, thanks for your positive feedback!

Simonas
認証済みLinkedInユーザー
小売
使用期間: 6~12か月
投稿経路
ソース:GetApp

It's worth the money you spend

4.0 9 年前

製品を使ってみた感想: Our company is being using Repsly for almost a year and the one thing we can say, it's just great! We had never had such a good "all in one" solution we needed so far, and after getting Repsly on we improved our field works amazingly well!
Now we can use the system for daily shop checks, visual communication across the team, best practice samples, review of development of our partners displays, fulfil forms, audits, share with others of "how to" and many other nice things you'll recognise there.
I recommend every company that is working on field sales and have representatives on - go and get Repsly. It's amazing tool for your team. How cool? Go and check!

良いポイント:

Clear. Easy. Simple. Nice design. Easy to change things you need.Ease of use for reps and managers. Easy data tracking. Nice and full daily reports. In one word - P E R F E C T.

改善してほしい点:

The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.

Josef
Josef
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路
ソース:GetApp

Best by Test!

5.0 7 年前

製品を使ってみた感想: You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it!

Leonardo
アメリカのFinance Supervisor
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good investment

5.0 6 年前

製品を使ってみた感想: Great its a great investment for all the good things you can get out of it.

良いポイント:

the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.

改善してほしい点:

Sometimes the pictures takes long to be updated

Repslyからの返信

6 年前

Hi Leonardo, thanks for the great review! If you continue to experience trouble with photos loading feel free to contact [email protected] We're happy to hear that you're seeing return on your investment in the tool.

Jackie
南アフリカのMarketing Director
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Excellent mobility tool

5.0 8 年前

製品を使ってみた感想: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

良いポイント:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

改善してほしい点:

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Charlette
アメリカのDirector of Brand Development
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great application for our market service team!

5.0 8 年前

製品を使ってみた感想: The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications.

良いポイント:

easy to use

改善してほしい点:

app crashed on andriod pretty frequently

Repslyからの返信

8 年前

Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly!

Jeff
アメリカのArea Managerj
小売, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Repsly surveyjeff

4.0 8 年前

製品を使ってみた感想: When we did the trial I didn't like the system at all. I don't know if some of the features weren't turned on or if they didn't work back then. Since we started with program this year it as been a good product

良いポイント:

It sis much easier to keep all information in one place.

改善してほしい点:

The fact you can only take a couple pictures inside the question area.

Repslyからの返信

8 年前

Thanks Jeff! All the features available in the full version of Repsly should be available in the trial version. If you have any feedback on what specifically you didn't enjoy about the trial, we'd love to hear it! We're glad you're enjoying the product now that you are using it on a regular basis. By default, Repsly limits forms to 5 photo fields, but if you need more we can adjust that limit--just give us a quick call!

Shawn
アメリカのArea Manager
マーケティング、広告, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Good Field App

4.0 5 年前

製品を使ってみた感想: the positives outweigh the negatives

良いポイント:

Forms can be created to make what needs to be done a lot easier and to the point

改善してほしい点:

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Repslyからの返信

5 年前

Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us

Mike
アメリカのVP of Marketing
食品、飲料, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Repsly Works and is giving us an edge.

4.0 8 年前

製品を使ってみた感想: Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.

良いポイント:

Its very intuitive and easy for field reps to use with little explaining.

改善してほしい点:

The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Repslyからの返信

8 年前

We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.

Jared
カナダのDirector, User Engagement & Product
病院、ヘルスケア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs

4.0 8 年前

製品を使ってみた感想: This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.

良いポイント:

Very User Friendly. Easy Upload of Existing Location List Easy Creation of Custom Forms

改善してほしい点:

Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field) Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops) High tiered costs

Repslyからの返信

8 年前

Hi Jared, we offer Ad-Hoc pricing to address exactly the billing concern that you stated below. We'll reach out to you to explore options for how your plan is set up. Thanks for all the kind words!

Letrice
アメリカ
, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Very User Friendly

5.0 8 年前

製品を使ってみた感想: This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet.

良いポイント:

I like the way it captures my stores and info and form data

改善してほしい点:

I would like a way to tag pictures on website

Repslyからの返信

8 年前

Thanks Letrice! We're always adding new features and a huge consideration when we do so is our customer input, please shoot us an email if you think of anything else!

David
アメリカのMerchandising
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Manage people without being with them

3.0 8 年前

製品を使ってみた感想: It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate

良いポイント:

Easy to use

改善してほしい点:

You can't add new products in to screen

Daniel
アメリカのRETAIL SUPERVISOR
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

cline review

5.0 8 年前

製品を使ってみた感想: easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets.

良いポイント:

the ease of use and the time it saves us

改善してほしい点:

this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Repslyからの返信

8 年前

Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help.

Suzana
アメリカのMarketing Director
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Great auditing tool

4.0 8 年前

製品を使ってみた感想: We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

良いポイント:

User Friendly All-in-one

改善してほしい点:

Wish it had the ability link with quick books

Repslyからの返信

8 年前

Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us.

Max
アメリカのRSM
, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Repsly Review

4.0 8 年前

製品を使ってみた感想: Repsly used to be very slow to load customers but the speed has greatly improved. I like the new function of finding nearby customers automatically, that speeds things up. Also being able to include pictures from my photo album is a nice improvement.

良いポイント:

Helps me remember names, and product placements.

改善してほしい点:

Some managers tend to rely too heavily on Repsly information for overall field rep management.

Repslyからの返信

8 年前

Thank you for all the positive comments Max, we'll reach out to you to see what we can do to boost your likelihood to recommend us!

Ivan
認証済みLinkedInユーザー
使用期間: 1年以上
投稿経路
ソース:GetApp

Repsly is awesome!!

5.0 8 年前

製品を使ってみた感想: It's the easier app with so many features to use. We use it for distribution business tracking merchandisers or sales team. Pictures and GPS work great!!

良いポイント:

Pictures and GPS are excellent tools to work with!!

Damita
アメリカのNational Sales Manager
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Quality service at its best

4.0 8 年前

製品を使ってみた感想: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:

良いポイント:

I like the camera function. It doesn't take up space on your phone or tablet.

改善してほしい点:

Some Reps gave issues with calls dropping.

Repslyからの返信

8 年前

Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch!

Zoë
アメリカのWhole Foods ATL
使用期間: 不明
投稿経路

Started using this week on the back-end/admin side - overall very good!

5.0 8 年前

製品を使ってみた感想: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc. I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix.

Repslyからの返信

8 年前

Thanks for the kind review Zoë! Matt will be in touch to help get your form issue resolved shortly.