キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Repslyとは

Repslyは独自のデータ駆動型アプローチを採用しており、消費財 (CPG) 分野チームのパフォーマンスを最大限に引き出すことができ、小売販売を促進できるように支援します。

Repslyの製品詳細

良いポイント:

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

改善してほしい点:

I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Repslyの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.5
機能
4.3
価格の妥当性
4.4

おすすめ度

8.7/10

Repslyの総合評価は4.4/5です。 (キャプテラに寄せられた124件のレビューより集計)。

Repslyを使用したことがありますか?

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レビューを絞り込む (124件)

Josef
Josef
認証済みLinkedInユーザー
使用期間: 2年以上
投稿経路
ソース:GetApp

Best by Test!

5.0 8 年前

製品を使ってみた感想: You get reports for activities, visits, Can schedule appointments, indicates missed appointments! Just too good to be true! Its no bluff I'm using it!

Felipe
アメリカのPartner
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Felipe DeMarco

4.0 4 年前

製品を使ってみた感想: When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues.

良いポイント:

We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.

改善してほしい点:

It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.

charlene
南アフリカのsales rep
卸売, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Repsly

3.0 6 年前

製品を使ってみた感想: not a bad program at all

良いポイント:

its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier

改善してほしい点:

you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email

Repslyからの返信

6 年前

Hi Charlene, we're happy to know Repsly is making your workday easier! We've let our product team know about your issue, but in the mean time please contact [email protected] for help.

Sarah
南アフリカのBrand Manager
小売
使用期間: 6~12か月
投稿経路

Great sales force app that's easy to use

4.0 8 年前

製品を使ってみた感想: Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!

良いポイント:

Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

改善してほしい点:

While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database. Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

Repslyからの返信

8 年前

Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.

Brian
南アフリカのexternal representatives
認証済みLinkedInユーザー
倉庫, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

A useable tool for business on a finger tip.

5.0 6 年前

製品を使ってみた感想: competetor information,which help me to get the right prices for the market that we are serving.
queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

良いポイント:

He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow. capturing orders is much easier no need for any pen or paper. reporting back to managers about the competetor info is much helpful. see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

改善してほしい点:

Its a tool that give one enough time to get going with your work. time saving. all your reports are submitted at one open screen.

Repslyからの返信

6 年前

Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.

認証済みレビュアー
認証済みLinkedInユーザー
食品製造, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Can’t work without Repsly anymore!

5.0 6 年前

良いポイント:

Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.

改善してほしい点:

On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.

Repslyからの返信

6 年前

Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team.

Scott
Accounting Assistant/HR
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路
ソース:GetApp

Satisfies Many Needs

5.0 8 年前

製品を使ってみた感想: My company placed me in charge of finding a solution to track our field sales team's daily activity and locations. Through numerous trials of similar software, I settled on Repsly and it proved to be invaluable. With easily customized reports, I was able to generate a template for all representatives to use out in the field. These could be changed on the fly and allowed for photos to be recorded with each report. Repsly also allowed for the reports to be geotagged and timestamped. Viewing our team member's productivity became as simple as generating a report. This wasn't something we initially felt we needed, however, it allowed for us to save a lot of time and money once we began checking it regularly. Their customer service was fantastic. Their representatives were always prompt to reply and frequently added requested features within a business day of my inquiry. They always followed up to ensure that I was satisfied with my experience.

良いポイント:

Easy tracking of representatives and customized reporting made this a standout against similar products.

改善してほしい点:

Some report exporting was limited during my use of the services, however, it never became an issue and all data was available with some work.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Excellent Sales Team Management Tool

4.0 6 年前

製品を使ってみた感想: management of team has become a lot easier. saves my time so i could focus on other important things

良いポイント:

Gives a lot more transparency, record keeping is easy

改善してほしい点:

Integration with popular ERPs is not there.

Repslyからの返信

6 年前

Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.

認証済みレビュアー
認証済みLinkedInユーザー
消費財, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Good if used correctly

4.0 6 年前

良いポイント:

Great way to find places that you know are on your customer list. Good for when you're traveling and working.

改善してほしい点:

A lot of times it doesn't seem like the gps is correct. Have to physically search for some places.

Repslyからの返信

6 年前

Hey there! Thanks for the feedback. We're happy to hear Repsly makes working while traveling easier. We've informed our product team about your issue with GPS. Feel free to contact [email protected] if this is a recurring issue.

Autumn
認証済みLinkedInユーザー
使用期間: 6~12か月
投稿経路
ソース:GetApp

Doubled our sales!

5.0 8 年前

製品を使ってみた感想: We have been using Repsly for our sales team at our radio station since roughly the beginning of the year. Our sales on our station promotions have doubled since we started using the Repsly app. It's not only helped us keep our sales team on track, but it's been extremely useful for them to keep themselves on track, as well.

良いポイント:

Great customer support, super flexible app, super-flexible program.

改善してほしい点:

Not originally designed for advertising/radio sales, so we're working to mold it to us better.

Leonardo
アメリカのFinance Supervisor
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good investment

5.0 6 年前

製品を使ってみた感想: Great its a great investment for all the good things you can get out of it.

良いポイント:

the easy that is to install on the cell phones of my employees an the accuracy to find out where and what they did.

改善してほしい点:

Sometimes the pictures takes long to be updated

Repslyからの返信

6 年前

Hi Leonardo, thanks for the great review! If you continue to experience trouble with photos loading feel free to contact [email protected] We're happy to hear that you're seeing return on your investment in the tool.

Nik
アメリカのCo-Founder & CMO
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great CRM For Food Brands

5.0 8 年前

製品を使ってみた感想: This really did transform our field marketing efforts and now allows us to track all of the efforts of our field team for marketing, sales and merchandising. We can also run reports and keep people tracked and informed.

良いポイント:

- Tracks everything - Allows you to see historical events - Surveys are easily customizable - Amazing feed and general cross user UI/UX

改善してほしい点:

- Reporting on the back end could be more robust - Photo taking could be simpler

Repslyからの返信

8 年前

Thanks for the feedback Nik. Also, thanks for the apple-cinnamon Barnana snacks! Our office has been snacking all day! Please reach out to Matt and he'll show you all the functionality of the new reporting.

Charlette
アメリカのDirector of Brand Development
マーケティング、広告, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great application for our market service team!

5.0 8 年前

製品を使ってみた感想: The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications.

良いポイント:

easy to use

改善してほしい点:

app crashed on andriod pretty frequently

Repslyからの返信

8 年前

Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly!

Jeff
アメリカのArea Managerj
小売, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Repsly surveyjeff

4.0 8 年前

製品を使ってみた感想: When we did the trial I didn't like the system at all. I don't know if some of the features weren't turned on or if they didn't work back then. Since we started with program this year it as been a good product

良いポイント:

It sis much easier to keep all information in one place.

改善してほしい点:

The fact you can only take a couple pictures inside the question area.

Repslyからの返信

8 年前

Thanks Jeff! All the features available in the full version of Repsly should be available in the trial version. If you have any feedback on what specifically you didn't enjoy about the trial, we'd love to hear it! We're glad you're enjoying the product now that you are using it on a regular basis. By default, Repsly limits forms to 5 photo fields, but if you need more we can adjust that limit--just give us a quick call!

Shawn
アメリカのArea Manager
マーケティング、広告, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Good Field App

4.0 6 年前

製品を使ってみた感想: the positives outweigh the negatives

良いポイント:

Forms can be created to make what needs to be done a lot easier and to the point

改善してほしい点:

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Repslyからの返信

6 年前

Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us

Mike
アメリカのVP of Marketing
食品、飲料, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Repsly Works and is giving us an edge.

4.0 8 年前

製品を使ってみた感想: Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.

良いポイント:

Its very intuitive and easy for field reps to use with little explaining.

改善してほしい点:

The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Repslyからの返信

8 年前

We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.

Jared
カナダのDirector, User Engagement & Product
病院、ヘルスケア, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs

4.0 8 年前

製品を使ってみた感想: This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.

良いポイント:

Very User Friendly. Easy Upload of Existing Location List Easy Creation of Custom Forms

改善してほしい点:

Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field) Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops) High tiered costs

Repslyからの返信

8 年前

Hi Jared, we offer Ad-Hoc pricing to address exactly the billing concern that you stated below. We'll reach out to you to explore options for how your plan is set up. Thanks for all the kind words!

Letrice
アメリカ
, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Very User Friendly

5.0 8 年前

製品を使ってみた感想: This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet.

良いポイント:

I like the way it captures my stores and info and form data

改善してほしい点:

I would like a way to tag pictures on website

Repslyからの返信

8 年前

Thanks Letrice! We're always adding new features and a huge consideration when we do so is our customer input, please shoot us an email if you think of anything else!

David
アメリカのMerchandising
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Manage people without being with them

3.0 8 年前

製品を使ってみた感想: It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate

良いポイント:

Easy to use

改善してほしい点:

You can't add new products in to screen

Daniel
アメリカのRETAIL SUPERVISOR
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

cline review

5.0 8 年前

製品を使ってみた感想: easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets.

良いポイント:

the ease of use and the time it saves us

改善してほしい点:

this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Repslyからの返信

8 年前

Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help.

Suzana
アメリカのMarketing Director
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Great auditing tool

4.0 8 年前

製品を使ってみた感想: We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

良いポイント:

User Friendly All-in-one

改善してほしい点:

Wish it had the ability link with quick books

Repslyからの返信

8 年前

Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us.

Max
アメリカのRSM
, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Repsly Review

4.0 8 年前

製品を使ってみた感想: Repsly used to be very slow to load customers but the speed has greatly improved. I like the new function of finding nearby customers automatically, that speeds things up. Also being able to include pictures from my photo album is a nice improvement.

良いポイント:

Helps me remember names, and product placements.

改善してほしい点:

Some managers tend to rely too heavily on Repsly information for overall field rep management.

Repslyからの返信

8 年前

Thank you for all the positive comments Max, we'll reach out to you to see what we can do to boost your likelihood to recommend us!

Ivan
認証済みLinkedInユーザー
使用期間: 1年以上
投稿経路
ソース:GetApp

Repsly is awesome!!

5.0 8 年前

製品を使ってみた感想: It's the easier app with so many features to use. We use it for distribution business tracking merchandisers or sales team. Pictures and GPS work great!!

良いポイント:

Pictures and GPS are excellent tools to work with!!

Damita
アメリカのNational Sales Manager
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Quality service at its best

4.0 8 年前

製品を使ってみた感想: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:

良いポイント:

I like the camera function. It doesn't take up space on your phone or tablet.

改善してほしい点:

Some Reps gave issues with calls dropping.

Repslyからの返信

8 年前

Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch!

Zoë
アメリカのWhole Foods ATL
使用期間: 不明
投稿経路

Started using this week on the back-end/admin side - overall very good!

5.0 8 年前

製品を使ってみた感想: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it. It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem. As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc. I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix.

Repslyからの返信

8 年前

Thanks for the kind review Zoë! Matt will be in touch to help get your form issue resolved shortly.