キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
ROUTEEとは
オムニチャネル、自動化、フォールバック利用可能、統合分析、データのインポート、プラグイン統合、フォームの追加、年中無休24時間のサポート。
Pricing looks great but it would be good if it worked.
Examples did not Include VB.NET and some errors in JSON strings.
レビューを絞り込む (23件)
Simple but not simpler
良いポイント:
The ease of use, the quality of services, the customer support and of course the low pricing.
改善してほしい点:
Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.
One of the best SMS providers
製品を使ってみた感想: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
良いポイント:
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
改善してほしい点:
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.
Can't recommend
製品を使ってみた感想: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
良いポイント:
Easy to use. Software backend looks good.
改善してほしい点:
The attitude of customer service is really bad. They don't want to help at all.
AMD Telecomからの返信
5 年前
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
Eshop Owner Routee Review
製品を使ってみた感想: 4 years of Routee usage. Few or none problems at all. Easy to use.
良いポイント:
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
改善してほしい点:
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
FINANCE DIRECTOR
製品を使ってみた感想: reliable for sure.
良いポイント:
Reliable in sending sms. it is very important in medical use.
改善してほしい点:
some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms
SMS Feature
製品を使ってみた感想: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective
良いポイント:
Good Detailed Documentation and Examples
改善してほしい点:
Examples did not Include VB.NET and some errors in JSON strings
Routee sms gateway
製品を使ってみた感想: positive. Definitely i recommend it
良いポイント:
it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report
改善してほしい点:
a bit complicated. Obviously the programmers don't have in mind the user but the functionality
I was a local supplier in Venezuela for them.
製品を使ってみた感想: Very good experience, I would definitely be your local supplier in Venezuela.
良いポイント:
It is easy to use, communication is 100% online. Your support is excellent.
改善してほしい点:
The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.
Value for money
製品を使ってみた感想: Very good overall experience. Highly recommended.
良いポイント:
Versatility Value for money Excellent customer service
改善してほしい点:
I would prefer a more spartan GUI, but this is subjective.
Easy to use
製品を使ってみた感想: Excellent but for medium workload.
良いポイント:
Extremely easy interface and business process workflow.
改善してほしい点:
Lack of some important functionalities and features.
The most user friendly platform
製品を使ってみた感想: It has been a great time using the platform.
良いポイント:
The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.
改善してほしい点:
Have not found any up to now, the creators are upgrading it very often adding better and better features.
10/10 and A+ for ROUTEE
製品を使ってみた感想: i give ROUTEE 10/10. Customer service great. I like ROUTEE overall
良いポイント:
Ease to use. I love to use this software.
改善してほしい点:
I'm using ROUTEE from last 2 year ,I notice few or none problem at all.
Good Product
良いポイント:
Routee is integrated in our system and sms are sent automatically
改善してほしい点:
If you need to look for a specific sms sent is dificult to find it.
BEST RECOMMENDATIONS
良いポイント:
I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE
改善してほしい点:
I can't find any suggestion that I can say is not good for this platform
Routee Review
製品を使ってみた感想: A short experience but so far so good
良いポイント:
SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions
改善してほしい点:
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS
Cheap but does not work
製品を使ってみた感想:
Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded
良いポイント:
Pricing looks great but it would be good if it worked
改善してほしい点:
It does not work for sending SMS They do not respond support tickets
Great tool
製品を使ってみた感想: It's a great tool with just a few points that could get better.
良いポイント:
It has all kind of features, probably more than one uses, and it's operational for either small or big businessess
改善してほしい点:
Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem
Easy to use
良いポイント:
Makes my job easier and it is easy to use.
改善してほしい点:
I would like to have more reports for my clients
SMS tool
製品を使ってみた感想: Using it to remind customers of past due payments. Works well.
良いポイント:
Preview feature helps you see and correct mistakes.
改善してほしい点:
Group creation is a bit tricky to make, but you eventually get the hung of it.
Great service & great value
製品を使ってみた感想: Routee really helped my business grow and gave me control.
良いポイント:
Easy of use and a great pack of features
改善してほしい点:
I could not find anything worth mentioning
Routee Is a scammer site
改善してほしい点:
I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.
Advantage and disadvantage
良いポイント:
The customer service is very good and very helpful.
改善してほしい点:
The functionality of platform. Some times isn't clear how to do something.
Satisfied user
良いポイント:
Functionality, quality of services and simplicity
改善してほしい点:
Nothing specifically. I am overall satisfied by the services provided