キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

ROUTEEとは

オムニチャネル、自動化、フォールバック利用可能、統合分析、データのインポート、プラグイン統合、フォームの追加、年中無休24時間のサポート。

ROUTEEの製品詳細

良いポイント:

Pricing looks great but it would be good if it worked.

改善してほしい点:

Examples did not Include VB.NET and some errors in JSON strings.

ROUTEEの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
4.4
機能
3.8
価格の妥当性
3.9

おすすめ度

8.1/10

ROUTEEの総合評価は4.0/5です。 (キャプテラに寄せられた23件のレビューより集計)。

ROUTEEを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (23件)

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 自営業
使用期間: 2年以上
投稿経路

Simple but not simpler

5.0 5 年前

良いポイント:

The ease of use, the quality of services, the customer support and of course the low pricing.

改善してほしい点:

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony
マルタのSoftware Developer
通信, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

One of the best SMS providers

4.0 4 年前

製品を使ってみた感想: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

良いポイント:

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

改善してほしい点:

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Toni
フィンランドのCEO
金融サービス, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Can't recommend

1.0 5 年前

製品を使ってみた感想: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

良いポイント:

Easy to use. Software backend looks good.

改善してほしい点:

The attitude of customer service is really bad. They don't want to help at all.

AMD Telecomからの返信

5 年前

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

認証済みレビュアー
認証済みLinkedInユーザー
卸売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Eshop Owner Routee Review

4.0 6 年前

製品を使ってみた感想: 4 years of Routee usage. Few or none problems at all. Easy to use.

良いポイント:

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

改善してほしい点:

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

jean christophe
ベルギーのDirtector
医療業務, 11~50人規模の会社
使用期間: 2年以上
投稿経路

FINANCE DIRECTOR

5.0 5 年前

製品を使ってみた感想: reliable for sure.

良いポイント:

Reliable in sending sms. it is very important in medical use.

改善してほしい点:

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Christos
ギリシャのSoftware Engineer
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

SMS Feature

4.0 5 年前

製品を使ってみた感想: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

良いポイント:

Good Detailed Documentation and Examples

改善してほしい点:

Examples did not Include VB.NET and some errors in JSON strings

Athanasios
ギリシャのMarketing Manager
再生可能エネルギー、環境, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Routee sms gateway

5.0 5 年前

製品を使ってみた感想: positive. Definitely i recommend it

良いポイント:

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

改善してほしい点:

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Hernan
ベネズエラのCEO
通信, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

I was a local supplier in Venezuela for them.

4.0 5 年前

製品を使ってみた感想: Very good experience, I would definitely be your local supplier in Venezuela.

良いポイント:

It is easy to use, communication is 100% online. Your support is excellent.

改善してほしい点:

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Iota
ギリシャのResearch
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Value for money

4.0 5 年前

製品を使ってみた感想: Very good overall experience. Highly recommended.

良いポイント:

Versatility Value for money Excellent customer service

改善してほしい点:

I would prefer a more spartan GUI, but this is subjective.

認証済みレビュアー
認証済みLinkedInユーザー
通信, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Easy to use

4.0 6 年前

製品を使ってみた感想: Excellent but for medium workload.

良いポイント:

Extremely easy interface and business process workflow.

改善してほしい点:

Lack of some important functionalities and features.

Mario
ブルガリアのManager
飲食店, 2~10人規模の会社
使用期間: 1年以上
投稿経路

The most user friendly platform

5.0 6 年前

製品を使ってみた感想: It has been a great time using the platform.

良いポイント:

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

改善してほしい点:

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Danish
パキスタンのCEO
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

10/10 and A+ for ROUTEE

5.0 2 年前

製品を使ってみた感想: i give ROUTEE 10/10. Customer service great. I like ROUTEE overall

良いポイント:

Ease to use. I love to use this software.

改善してほしい点:

I'm using ROUTEE from last 2 year ,I notice few or none problem at all.

Ana Isabel
スペインのCFO
消費者サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Good Product

5.0 6 年前

良いポイント:

Routee is integrated in our system and sms are sent automatically

改善してほしい点:

If you need to look for a specific sms sent is dificult to find it.

Dragana
セルビアのMenager
教育管理, 自営業
使用期間: 6~12か月
投稿経路

BEST RECOMMENDATIONS

5.0 5 年前

良いポイント:

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

改善してほしい点:

I can't find any suggestion that I can say is not good for this platform

Joseph
ケニアのDirector
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Routee Review

4.0 6 年前

製品を使ってみた感想: A short experience but so far so good

良いポイント:

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

改善してほしい点:

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

José
コロンビアのDirector
Eラーニング, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Cheap but does not work

1.0 3 年前

製品を使ってみた感想: Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded

良いポイント:

Pricing looks great but it would be good if it worked

改善してほしい点:

It does not work for sending SMS They do not respond support tickets

MINAS
ギリシャのPHARMACY
薬品, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great tool

4.0 5 年前

製品を使ってみた感想: It's a great tool with just a few points that could get better.

良いポイント:

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

改善してほしい点:

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ、ネットワーク・セキュリティ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Easy to use

5.0 6 年前

良いポイント:

Makes my job easier and it is easy to use.

改善してほしい点:

I would like to have more reports for my clients

認証済みレビュアー
認証済みLinkedInユーザー
出版, 11~50人規模の会社
使用期間: 2年以上
投稿経路

SMS tool

5.0 6 年前

製品を使ってみた感想: Using it to remind customers of past due payments. Works well.

良いポイント:

Preview feature helps you see and correct mistakes.

改善してほしい点:

Group creation is a bit tricky to make, but you eventually get the hung of it.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Great service & great value

5.0 6 年前

製品を使ってみた感想: Routee really helped my business grow and gave me control.

良いポイント:

Easy of use and a great pack of features

改善してほしい点:

I could not find anything worth mentioning

Mohammad
バングラデシュのsocial job
金融サービス, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Routee Is a scammer site

1.0 2 年前

改善してほしい点:

I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.

STEFANOS
ギリシャのTeacher
教育管理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Advantage and disadvantage

4.0 6 年前

良いポイント:

The customer service is very good and very helpful.

改善してほしい点:

The functionality of platform. Some times isn't clear how to do something.

Alexandros
ギリシャのCEO
情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Satisfied user

4.0 5 年前

良いポイント:

Functionality, quality of services and simplicity

改善してほしい点:

Nothing specifically. I am overall satisfied by the services provided