キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Xeroとは

小規模企業のための優れたクラウド・ホスト型オンライン会計ソフトウェアです。いつでもどこでもアクセス可能です。今すぐ無料トライアルをお試しください。

Xeroの製品詳細

良いポイント:

Integrates well with adds on to provide more sophisticated reporting. Integration with AI products such as ReceiptBank and Approval Donkey also work well.

改善してほしい点:

1099 reports are too limited. Tracking categories are too limited.

Xeroの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.0
機能
4.3
価格の妥当性
4.2

おすすめ度

8.2/10

Xeroの総合評価は4.4/5です。 (キャプテラに寄せられた2,924件のレビューより集計)。

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レビューを絞り込む (2,924件)

Karim
Finance Controller
認証済みLinkedInユーザー
デザイン, 11~50人規模の会社
使用期間: 2年以上
投稿経路

One stop Accounting solutions for Small to Medium organisations.

4.0 4 年前
動画プレイヤーで日本語字幕を表示できます
Jonathan
Jonathan
英国のExperience strategist
認証済みLinkedInユーザー
オンラインメディア, 自営業
使用期間: 2年以上
投稿経路

Dashboard enables multiple accounts all in one place

5.0 2 か月前

製品を使ってみた感想: Over the last 8 years it's been easy to manage my business finances - and that's from someone who doesn't really want to do finance tasks

良いポイント:

Mobile app enables at a glance view and ease to enter receipts when out

改善してほしい点:

Complex reconciliation when currency charges are deducted, sure you can make an adjustment, but it always feels clunky

Jesse
オーストラリアのManaging Director
イベント企画運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Xero is a Team Player

5.0 2 か月前 新着

良いポイント:

Xero has helped us reduce the amount of admin time we used to spend by automating and simplifying some of the most time consuming daily tasks. We love the ability to connect and reconcile our accounts, easily process payroll, sign up new staff and process credit card payments for better cashflow.

改善してほしい点:

There's nothing I don't like about Xero. I'm just looking forward to more features and the ability to integrate with more external software in the future, increasing automation wherever possible.

Geoff
ニュージーランドのGlobal Sales Director
機械・産業工学, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Losing touch with the cusomter.

2.0 先週 新着

製品を使ってみた感想: It works and accounting isn't the most exciting part of the day. The features and mindless design changes do not justify the constant price increases. Like the huge integration list, they should break up every feature and price by feature rather than base packages.

良いポイント:

Xero was great when we first signed up. It was a simple small business accounting software.

改善してほしい点:

They lost touch with the customers. Developers ruled with poorly thought out features and UI/UX. Tell your early customers how much you are discounting your new customers and then flood the dashboard with price increase notifications. Price goes up and the product gets worse.

Mark
南アフリカのOwner
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Easy, capable, and to the point

5.0 3 か月前

製品を使ってみた感想: Overall, we love Xero, having come from a free alternative which took so much more time to use.

良いポイント:

We love Xero's ease of use and the straightforward way of defining accounts, setting tax settings on these accounts and then reconciling transactions.

改善してほしい点:

While Xero has many integrations to other external solutions/applications, it has none which are valuable to us, being our local South African payment gateways and Buy Now Pay Later providers for the purposes of importing transactions from them into Xero for transaction reconciliation - examples of integrations which would be fantastic are to PayFast, PayJustNow, Ozow, Payflex, HappyPay, Float, etc.

Jhoy
フィリピンのFinance Manager
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Xero certified

5.0 4 週間前 新着

良いポイント:

Xero is user friendly, easy to navigate things. And they have useful updates quarterly. They make sure they step up their game every now and then.

改善してほしい点:

Can't think of any right now cause going back to what I just said, they continuously update the software so it will be useful to their users.

Martin
英国のManaging Director
建設, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Simple and fluent

5.0 先月 新着

製品を使ってみた感想: Easy and without hassle. Team were helpful in transferring from other accounting software.

良いポイント:

Mobile app is great for quoting in the job. Lots of automated features. Bank reconciliations are a breeze.

改善してほしい点:

Title and descriptions on quotes don’t transfer over to invoices. Other than that I have nothing else.

Jamie
英国のHead of Growth
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for growing businesses

5.0 2 か月前 新着

製品を使ってみた感想: My experience with Xero has been very positive and I can’t see a point in time when I’ll ever move away from it as the go-to cloud accounting solution.

良いポイント:

It’s incredibly easy for SMEs to set up invoicing, P&L reporting and credit control processes and it scales with your business because of all the add-ons/3rd party app integrations.

改善してほしい点:

The only negative is it’s slight lack of financial data visualisation in reports, but this easily solved with the right integrations.

Samuel
アメリカのCEO
エンタテインメント, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Xero is Great

4.0 2 か月前

製品を使ってみた感想: It's been cool. Helpdesk has been responsive, although sometimes you need to explain things a number of times before the right agent gets involved and solves it. Overall, fine though.

良いポイント:

The team at Xero were very friendly getting me set up and the overall feel of the app is welcoming. It's got some quirks, but seems to be fairly straightforward once it's up and running properly.

改善してほしい点:

I did have some issues getting set up and connecting bank accounts, which resulted in duplicates for one of my credit cards. The solution was to just abandon one account and use the other to get it working. This will be better after a full fiscal year goes by.

Rob
英国のDirector
デザイン, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Modern, trustworthy

4.0 先月 新着

良いポイント:

A secure, trustworthy platform to keep track of our business finances in check.

改善してほしい点:

Pricing can be seen as fairly steep, however aware it’s one of the leading products out there.

lipa
英国のFinance Manager
建設, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Xero - Accounting

4.0 3 週間前 新着

良いポイント:

Easy usage and understandability, has great import features and can edit approved sales and payables invoices

改善してほしい点:

Not applicable at this point in time - can tell more in the future once I utilise all the other features

Gene
アメリカのSenior Accountant
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Accounting Software Design for the Business Owner

5.0 4 年前

製品を使ってみた感想: Xero give me, an accountant, a tool to provide my clients with that effectively gives them a tool for keeping their daily records in an orderly fashion make my job easier at the end of each month.

良いポイント:

Xero have been designed to be used by non-account business folks. However, once the data has been listed an accountant has a great tool to use to finish the company financial records (Monthly, Quarterly & Annually). It is also priced at a rate that works for most business owners.

改善してほしい点:

I really do not know of any areas within the software that I can list as "Least" liked. I do not know of any significant problems which I believe need correcting.

認証済みレビュアー
認証済みLinkedInユーザー
経理, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

Xero is an awesome bookkeeping solution for small business owners!

5.0 4 年前

製品を使ってみた感想: Xero is an awesome bookkeeping and accounting software solution for startups and small business owners. It is indeed a good match for business owners who know nothing about accounting in order to keep their books and to properly manage their finances. From my own experience, I found that Xero is very user-friendly and its accounting interface is streamlined, almost seamless, and uncluttered. The Demo Company is very useful as you can manipulate data without worrying about messing up vital information in your practice company. Xero’s accounting dashboard shows the snapshot of your business (i.e., bank balances and reconciling items, outstanding invoices, and bills, accounts on the watchlist, etc.) and fully customizable depending on your needs. Quickbooks had been the leader of accounting software for small businesses for quite some time but Xero is becoming more popular because of its competitive offering and value proposition. Xero’s starting plan is very affordable and you have the option to add-on some features depending on your need. It also offers a basic inventory and fixed asset management functionality in all of its plans, which is very cool! And the best thing about Xero is the unlimited users allowed to access the financial information.

良いポイント:

- Affordable and cost less for startups and small businesses - Includes fixed assets and inventory management in all of its plans - Very user-friendly especially during migration or conversion of data - Allows unlimited users - Friendly 24/7 customer support

改善してほしい点:

- Some countries lack a built-in payroll option. - Customized reporting options are still limited. I wish Xero can allow you to create your own report. - The contact list of customers and suppliers is mixed together and needs to set-up manually to organize.

ian
アメリカのowner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Pretty good, but in the end, more complicated than needed for two person practice

3.0 3 年前

製品を使ってみた感想: largely positive, but when they got rid of payroll, given my business of 2 employee/owner s-corp in a medical practice, with no retail/inventory, it made things a ton easier to just do my accounting in Excel. It was really the payroll that made this a no brainer for me.

良いポイント:

I loved the usability of this software. It was super easy to set up relatively sophisticated accounting with no accounting background. I thought the bank reconciliation was dynamite, and while they still had it, I loved the payroll. When I would eventually get triaged to tech support, the person was so patient, and so helpful it was really great, and they never seemed to mind spending a long time helping to fix some oddball problems that I'd made. Oh yes, loved it that they did the quarterly tax filings for me, but that also went away with the payroll

改善してほしい点:

One thing about this accounting software - when you have a question their first response is to tell you to have your accountant look at it. I was using this software as a replacement for an accountant, in order to save money, so that advice didn't help much. When you do a google for help, you run into a problem: Xero seems to be doing accounting software for all the english speaking countries,e.g. new zealand, australia, UK, USA and canada. each of these countries has different business formations/corporations, different taxation rules, etc, as well as meaningfully different accounting vernacular. I would end up mnost of the time getting somewhere only to realize I'd pulled up the UK instructions to solve a problem.

Leanne
フランスのMD
人材派遣、人材紹介, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Easy to deploy and use providing you have basic book-keeping knowledge

5.0 3 年前

製品を使ってみた感想: Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

良いポイント:

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

改善してほしい点:

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles". Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

Iain
英国のDirector
工業オートメーション, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Very different to Sage 50

4.0 3 年前

製品を使ってみた感想: We moved from Sage line 50 to Xero, this has mainly been a positive experience. From our day-to-day usage, sending invoices, chasing debt, bank reconciliation it is very easy to use. Our accountant set up Dext to import receipts and expenses which means we spend much less time with data entry now and we are much more paperless than we were. The key driver for us was to work in a cloud based system that would integrate with other business management systems and Xero kept coming up as the one that plays nicely with lots of other services. Our managment accountant has taken a lot more convincing as the web-based interface can be a little more clumsy in some 'pure-accountancy' areas and getting the chart of accounts nicely presented has taken a bit of effort. Generally we're really happy with Xero and are also happy with the split that the CRM/MRP/ERP system is supported by that vendor leaving the accountancy to the accountancy experts.

良いポイント:

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

改善してほしい点:

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Cody
アメリカのController
エンタテインメント, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Easy to Implement and Manage Global Business, Low Customization Options

4.0 2 年前

製品を使ってみた感想: Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.

良いポイント:

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

改善してほしい点:

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.

Ibrahim
Ibrahim
ナイジェリアのinternal auditor
認証済みLinkedInユーザー
Eラーニング, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Xero is changing the landscape of cloud accounting

5.0 2 年前

製品を使ってみた感想: My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.

良いポイント:

“It’s so clean to apply, even for non-financial human beings” My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself. I get my Financial statements the first week after the year end Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time. As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.

改善してほしい点:

The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time. No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.

Daniel
ポーランドのAccountant
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Great online software for SMEs

5.0 2 年前

製品を使ってみた感想: It has been great software that helped many business to grow with up to date, online financial information.

良いポイント:

Xero has been one of the first solutions for cloud bookkeeping and accounting and has successfully competed with the likes of Sage and QuickBooks. It has probably the most other software providers that link directly with Xero over APIs.

改善してほしい点:

Over the years there were some features that were requested and it took a long time for them to be implemented, also more and more features are additional paid for addons.

karl
英国のBusiness and Change Manager
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Great software for SMB

5.0 2 年前

製品を使ってみた感想: We came to Xero from Sage and has changed the way we manage our accounts, and helped the team be more productive.

良いポイント:

customer service is great, even for an SMB like ours, we get good response times and knowledgeable people. the system is very easy to use and has great functionality for managing our sales and supplier invoices so that we can keep track of our cashflow accurately. Apps library is great and has everything that we need.

改善してほしい点:

certain functionality around automation and AI is not there but can be added via connected apps.

Laura
Laura
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

To keep track of finances, Xero is a small business' best friend

4.0 昨年

製品を使ってみた感想: We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

良いポイント:

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

改善してほしい点:

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Rebekah
英国のOffice Manager
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Brilliant product

5.0 6 か月前

製品を使ってみた感想: Really good, does what it says on the tin (so to speak!), perfect for our use case.

良いポイント:

Xero is very easy to use, it has a lot of useful features that make it stand out ahead of similar software

改善してほしい点:

There isn't much that I don't like, but maybe some more customisation to the interface would be nice, to make things cleared to see when needed or to remove bits I don't want to see.

jonathan
英国のManaging Director
経理, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Appalling Software - Avoid at all Costs in My Opinion

2.0 5 年前

製品を使ってみた感想: Overall, Xero costs us a lot of time we didn't spend before, does things on it's own such as create new suppliers for an expense and to me, it seems the software was written by ex Bookkeepers who didn't really understand bookkeeping anyway and had a good go at designing a software package that would compete I am guessing with the likes of Sage and failed abysmally. We use Xero because our accountants do the bookkeeping for us and this is what they use, if not for this, I wouldn't touch Xero if my life depended on it.

良いポイント:

Nothing, nothing at all. The software is nothing more than a glorified analysed cashbook. Support is poor and some of the replies from Support demonstrate the advisor doesn't understand accounts, the accounts structure or the damage that can be done by the advice they are giving.

改善してほしい点:

All purchases whether a supplier, or a bottle of milk from Tesco's is a contact. A bottle of milk for the office should be coded directly to the nominal code, not a new supplier "Tesco's" created. Cash in an out of bank should be the same as the bank statement on a live bank feed, but it excludes transfers from savings to current account so not a true reflection of cash in and out. Xero doesn't reconcile customer receipts, even through the name on the receipt in the bank is the same as the customer account exactly. Xero dump a lot of support on to the accountant who provides the service. Xero creates accounts for customers and suppliers on it's own if it doesn't recognise a payment or receipt in the bank account. Software should never be allowed to decide if it wants to create something automatically. Xero isn't as automated as Sage Accounts, for instance when bulk invoicing over several days, you can't set the date at software level, you have to keep changing the date. When importing from Sage into Xero for the first time, if Xero doesn't understand an item on the invoice, it simply creates a new line on the invoice whether you want it to or not and there is no way apparently to undo this once done. Xero works with receipt bank and you can spend hours trying to tell it an expense is not to be coded to a customer. I could go on.

Anna
ニュージーランドのAdministrator/accounting assistant
経理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Xero makes reconciling fun

5.0 5 年前

製品を使ってみた感想: I use Xero in two roles in my life, one as an employee and the other for the accounting software for my husband's business.
In my work New Zealand schools use this software as it is relatively easy to learn, quite intuitive and uses cloud accounting, enables document uploads for accountants to view etc. Once well set up it is also fast to use on a day to day basis.
At home I assist my husband to reconcile our business transactions for our accountant. We don't have to go in to the accountant's office or email invoices etc as we can upload them to Xero for him to see. You can set up the dashboard to get an overall view of your business and how much money is owed to you, and bills you owe, how you are tracking month to month, and the balances of your accounts you have linked to Xero.

良いポイント:

I like the ease of reconciling because once you get set up and code a few items it remembers them for next time for a faster job (you still have to check them to see if they are correct first). I find it fun and satisfying to reconcile in Xero as it is quite visual, you see several lines waiting to be reconciled and then as you work through the transactions, coding them and clicking on the middle button, they disappear. Setting up bank rules is also a huge benefit, as they get coded automatically, ready for you to just hit the green 'ok' button. You can use this for your usual bills for example, electricity bill, local cafe, cell phone bill, internet charges. Although it does take time to set bank rules up to make sure all details are accurate, it saves time in the long run. I like the fact that customers can upload documents into the files section of Xero and their accountant can see these documents immediately to work on them or code them. I also like the search function as you can search for a particular number, or the first few letters of a name or business to find relevant transactions. Being able to generate invoices and email them direct from Xero is great as it saves time.

改善してほしい点:

It is not the software's fault exactly, but because reconciling is so easy there is a temptation to accept what Xero suggests for a transaction and reconcile to this account, instead of pausing and really checking if the code is the best one. Xero is first and foremost a business accounting software, so the reports it can generate may not be exactly what other users of the software need, like schools for example, who may need a Xero add-on to get what they most need in regards to reports.

Afzal
英国のDirector
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Effortless Accounting with Xero, but at a Price

5.0 昨年

製品を使ってみた感想: I have been using Xero for accounting for quite some time now, and overall, I am quite satisfied with the software. The best thing I like about Xero is how easy it is to use. The interface is intuitive, and the software is designed to be user-friendly, even for those who are not accounting experts. It makes managing my financials a breeze and saves me a lot of time. The software has a wide range of features and integrations that allow me to keep my business finances organized and up to date.However, the one thing that I do not like about Xero is its pricing. It is quite expensive compared to other accounting software in the market. While I understand that Xero offers a lot of features, I believe that the pricing could be more affordable, especially for small businesses like mine.Overall, Xero is a great accounting software that is easy to use and has a lot of features that can help streamline your business finances. While the price may be a bit steep for some, I believe that the benefits it provides are worth the investment.

良いポイント:

I have been using Xero for accounting for quite some time now, and overall, I am quite satisfied with the software. The best thing I like about Xero is how easy it is to use. The interface is intuitive, and the software is designed to be user-friendly, even for those who are not accounting experts. It makes managing my financials a breeze and saves me a lot of time. The software has a wide range of features and integrations that allow me to keep my business finances organized and up to date.

改善してほしい点:

However, the one thing that I do not like about Xero is its pricing. It is quite expensive compared to other accounting software in the market. While I understand that Xero offers a lot of features, I believe that the pricing could be more affordable, especially for small businesses like mine

Ra
サウジアラビアのprogrammer
情報技術、情報サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Xero is the ideal accounting solution for small businesses - easy, comprehensive and integrated.

5.0 11 か月前

製品を使ってみた感想: Overall, my experience with Xero has been extremely positive. I found the transition to the platform smooth and straightforward. The intuitive user interface allowed me to get started with the software quickly without the need for extensive training. I’m now able to easily manage invoices, payments, and track expenses. The integrations with banks and payment apps enabled me to automate financial processes. The reporting and dashboards helped me make better decisions to grow my business. I'm very happy with choosing Xero as my accounting solution, and would recommend any startup to consider it.

良いポイント:

What I liked most about Xero was its user-friendly interface. The dashboard is simple and streamlined, allowing me and my accounting team to use the software smoothly even without extensive accounting background. I also enjoy the mobile access on phones and tablets, enabling me to manage accounting tasks anywhere. Additionally, the seamless integration with other banking and invoicing apps is great. Overall, Xero is easy to use and helpful for handling the day-to-day accounting of my business.

改善してほしい点:

What I liked least about Xero was the limited custom reporting options. While Xero provides many standard financial reports, the ability to customize reports or create more complex accounting reports is restricted. So sometimes I need to export data to Excel to build custom reports. It also lacks advanced support for inventory or manufacturing accounting. But overall, Xero covers my needs as a small business for now, and I expect the platform will continue improving over time.