SurveySparrowのレビュー

Best survey building platform

製品を使ってみた感想： Data and opinion collection is used to implement our best ideas into public. This collection of data and opinion is easily done by using the SurveySparrow. We can obtain feedback and opinions from the customers.

良いポイント:

SurveySparrow allows us to create most interactive and conversational surveys. The surveys created using SurveySparrow will get more responses from targetted participants. This platform has several types of templates in it which are used to create surveys instantly.

改善してほしい点:

SurveySparrow platform has some best features than other survey builders but they are only available for paid subscription only.

Easy to use to build but integrations are challenging.

良いポイント:

- It's easy to build compared to other survey building software. - New form creation, dynamic variable addition, response gathering is very easy to use.

改善してほしい点:

- There are few features pertaining to global variable that many time don't work. - Integrations with the GSheets has always been a challenge for the first time. The access goes to just one person and then many a time if there's a need to flow responses to the same sheet it fails. - 3P integrations need more improvisation.

Need to improve reporting and also customer service

良いポイント:

Easy to use.

改善してほしい点:

Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue

My go to Survey Application

製品を使ってみた感想： Awesome. It's always very easy to receive a response and answer to my questions as well as assistance in troubleshooting an issue.

良いポイント:

I like the overall design and ease of use. It's a very simple yet aesthetically pleasing application and easy for end-users to navigate.

改善してほしい点:

I've been running into feature problems. Due to some of the capabilities of the application, it feels like there should be more features that extend beyond just "Customer Service" features.

Review for Survey Sparrow!

製品を使ってみた感想： Its been a pretty nice experience! So far I've like this product.

良いポイント:

I really liked that it is super user friendly. Not complicated at all.

改善してほしい点:

I dont know if this is a feature SS has but I dont like they don't have an option to create multiple links for different things, like one link for social media, one link for database, one link for free ads, etc.

Great product

良いポイント:

Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

改善してほしい点:

We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.

My review of Surveysparrow - Good

製品を使ってみた感想： Good, but can definitely be more customized to requirements

良いポイント:

The UI is great and easy to use. Platform is intuitively designed and many good features.

改善してほしい点:

The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

Review based on use of survey sparrow

製品を使ってみた感想： It's good for the feedback survey. I can say its very good tool and we used the API also and its worked very well.

良いポイント:

Its UI is very good and its easy to use.

改善してほしい点:

We can't use jQuery which is a problem during customization.

Easier to collect customer feedback

良いポイント:

Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection

改善してほしい点:

It is only expensive but as far as functionality is concerned, the tool works fine enough

Good pricing and good customer support

良いポイント:

Integrates with Zendesk to collect customer feedback right from the Zendesk chat widget

改善してほしい点:

It does not have a good looking dashboard like other solutions used

Great value and customer service

良いポイント:

I appreciated the personal and responsive customer service I received from the Survey Sparrow team and we were able to make adjustments and customizations as needed.

改善してほしい点:

A few advanced features were not yet available.

SurveySparrow review

製品を使ってみた感想： Helps us to build good survey forms for our clients.

良いポイント:

SurveySparrow is great for building intelligent & engaging survey forms. It works based on advanced conditional logic technology. We've been working with its solutions for quite a long time and have realized how important it is for our business.It helps us to create realistic user-friendly feedback (survey) forms with human-like feelings. With conditional logic, We provide based on responses users can provide and this acts like a real-time conversation.SurveySparrow also provides multiple integration possibilities which rather favor our preferences.

改善してほしい点:

We noticed that survey sparrow fairly slows down pages where the forms are placed and this is risky for our business as it might bring future SEO ranking possibilities low. I just think they should use CSS minify plugins or even reduce the amount of javascript used.

A good and easy tool for NPS

良いポイント:

Is an easy tool to implement NPS in for our customers. The implementation was so fluent and easy.

改善してほしい点:

Really nothing, we used just the NPS and was a success for us.

Whitelable customer

良いポイント:

Whitelabelling capabilities Flexibility for suitable commercial model, when we began the journey

改善してほしい点:

SSO integration not always straightforward Invoicing process and flags in tool could be optimized

Improving my feedback collection experience

製品を使ってみた感想： The platform is easy to use and has allowed me to create engaging, custom surveys quickly and efficiently and I enjoyed the conversational interface that feels more like a conversation than a typical survey form.

良いポイント:

What I like the most about this platform is its conversational approach instead of having customers fill out a typical survey form. I love how I can create highly personalized and engaging surveys that my clients find enjoyable to take.

改善してほしい点:

The customization options are a bit limited compared to other survey tools I've used in the past. I also noticed that the integration with other analysis tools is not as easy as I would have liked.

Survey sparrow review(2022)

製品を使ってみた感想： Helps to better understand how my visitors interact with my business, providing possibilities to improve on it. Will recommend it!

良いポイント:

Survey sparrow is a tool every business needs if you really care about improving your customer shopping experience and satisfaction rates. With its powerful features, you can understand how your clients behave and easily track the way they interact with your website. What impresses me most is the logic feature which lets me build brainstorming forms that appear as live questionnaires to my visitors- it gives the visitor the impression that they are interacting with a live agent( that's the sensation I had the first time testing it). The LOGIC section is what you should accentuate more on if you ask me. With this tool, you get to define factors that will trigger the form's display on your website( for pop-ups) usually defined by the percentage scroll rate or an average session duration(measured in seconds). I find this extremely helpful as it keeps my web pages clean and nice-looking, especially for my service pages. You equally get to choose between inline and side widgets placements as well. This software will help your business understand how to better serve your clients.

改善してほしい点:

nothing complicated yet and hopefully, the developers keep making updates.

Create and distribute survey easily

良いポイント:

Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.

改善してほしい点:

I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.

Great Survey Builder platform

製品を使ってみた感想： My overall experience using surveysparrow id great and i recommend everyone using it for building better surveys.

良いポイント:

The best feature of survey sparrow is that it has tons of free templates which are used to build surveys.The import and export feature helps in importing and exporting of data which are used to surveys.The user interface is very beginner friendly and easy to set and to use.It helps in collecting and gathering data or used to collect the opinions from a certain set of users.The technical support offered is greatly appreciated.

改善してほしい点:

Surveysparrow has more features but user should pay/purchase some premium plans in order to use those features.

Survey Sparrow

製品を使ってみた感想： Survey sparrow is very helpful for creating awesome and professional surveys-I firmly recommend it.

良いポイント:

Survey Sparrow is the B.O.B survey builder we've ever used. Its results speaksout better than Jack Sparrow himself. The logic functionality is as smart as Jerry the cat and with this tool, you can collect usefull data on how your customers, site visitors and team members perform vis-a-vis to your business. Survey sparrow makes quizze nad polls building experience highly simplified and is very accurate and smart. It has a ton of pre-made templates to use and this helps to reduce the stress-anyway. It equally provides a trial period, where you can test out the power of this tool. There is much to say but, in a nutshell- It's the ideal option for your business and I will always recommend it.

改善してほしい点:

It's working very well and haaven't got any issues with it yet.

Conduct surveys for data collection

製品を使ってみた感想： The overall experience is Not bed. It is user-friendly and simple to use. Easily conduct surveys.

良いポイント:

Surveysparrow is easy to use. Using this we can make surveys and collect data. It is user-friendly and having good analytics. Good interface and graphics.

改善してほしい点:

It is complex for beginners. Some features are expensive, we can use that by taking premium. Too much of mails irritates users.

Unreputable Comany

製品を使ってみた感想： We removed their ap from our website in [SENSITIVE CONTENT] after discovering who billed us. We have been in constant communication with our bank and with survey sparrow with regard to not wanting their software another year. We received no benefit from it. After our tech support removed their code, I was alerted yesterday [SENSITIVE CONTENT] that their ap is back on our site. This means they hacked us in an effort to refuse a refund. So once their code is on your site, they can do this to you, too. This is not a reputable company. We have had to report this to the US FBI for hacking and turn the matter over to our legal support. It has been a nightmare!

良いポイント:

We loaded their chat bot and received no benefit from it.

改善してほしい点:

Their billing process. We did not sign anything that authorized a automatic renewal. We received no alert to our card to be billed so we could call to cancel. in the billing there is no identification of the company or a way to call to dispute a charge. They say they sent us an email. Tech support found it nowhere in our system.

A simple surveying tool.

製品を使ってみた感想： The mobile-first approach is very welcome as today mobile is the most commonly used.

良いポイント:

I like the personification of surveysparrow. After signup, it gives me a signup URL which is good for a quick lookup or can work without a website. If I need to take a survey for my personal quick survey I don't have to include my web dev in it. Just passing the web URL will be enough. The chat survey is completely new to me. The mobile version is very new and I think is perfect for the small screen. Making and sharing survey is very fast as sending survey through this platform is very easy. The UI is clean and does not show any unwanted info.

改善してほしい点:

I don't think it has any major issue, just small tune-ups will be great. More template and extended reporting and exporting are needed.

Chirpy Surveys

製品を使ってみた感想： We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

良いポイント:

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

改善してほしい点:

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

Best survey site

良いポイント:

The form can be build from the blank scratch and can use different themes so that customers can give their opinion.it is very good mode for getting market analysis of the product

改善してほしい点:

The customer support is poor . occasionally the survey doesn't submit

My Review on SurveySparrow

製品を使ってみた感想： Surveysparrow has really helped my organisation to know the hearts of our clients and also helped in facing the right direction of customer service.

良いポイント:

I so much like the embedded survey because it allows me to embed the survey directly into my company's website

改善してほしい点:

Well, I am satisfied with the current features that are presently in surveysparrow