キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Cloverとは

オールインワンのPOSおよび決済システムであるCloverは、レジ、カード決済端末とPOSシステムの機能を統合します。

Cloverの製品詳細

良いポイント:

We loved using the Clover system for a recent event. It was very easy to use and navigation-friendly.

改善してほしい点:

They cost to much they lied about the monthly payment.

Cloverの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
3.3
機能
3.8
価格の妥当性
3.5

おすすめ度

6.6/10

Cloverの総合評価は3.9/5です。 (キャプテラに寄せられた470件のレビューより集計)。

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レビューを絞り込む (470件)

Josh
Josh
Website Designer/ Owner
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 1~5か月
投稿経路

Great Point of Sale payment processor for Small Companies

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Kirk
Kirk
アメリカのCEO
認証済みLinkedInユーザー
消費者サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

ANGEL security was awesome!!!!!

5.0 2 週間前 新着

製品を使ってみた感想: over all very pleased!!!!!!! except the updating part!!! very stressful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! every year!! like taking a major exam!! each year they ask for updates and each year it is more technical, and extreme even with some savy computer people like applying for a bar exam to be a lawyer!!

良いポイント:

the ease to process payments and the response entering to the bank account

改善してほしい点:

the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!!

Elizabeth
アメリカのDJ
エンタテインメント, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Almost Great...

4.0 4 年前

製品を使ってみた感想: My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

良いポイント:

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

改善してほしい点:

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Sable
アメリカのSalon Owner Educator
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

My Clover Review & Experience

4.0 2 か月前 新着

良いポイント:

I liked the POS system however it has a learning curve. After playing around with it for a couple weeks I was able to better navigate the device. It was a very easy setup.

改善してほしい点:

Not what I thought it was going to be like. I was not informed of the additional charges and App Store fee. It was difficult to integrate online booking and salon management with this system. I ultimately had to change. I think it is a wonderful system for maybe a restaurant or other type of business not for salons or spas - in my opinion.

Mark
アメリカのManager
インターネット, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:SoftwareAdvice

Business Owner

1.0 3 週間前 新着

製品を使ってみた感想: Terrible experience. Zero help from anyone. Just to cancel was an act of congress. If I could avoid a company, in any business, doing anything, I would avoid Clover.

良いポイント:

Nothing. Unless you like add-on fees that you don't get from other processors, avoid Clover.

改善してほしい点:

Never ending erroneous fees. Zero help from customer service to explain and/or dispute. Customer service spoke with broken English and NEVER helped a situation. Clover called something "Quarterly PCI charge" and would charge whenever, bi-monthly. They just drafted the money when they wanted. Deal breaker was they came up with a "Security Bundle Fee" of $299. No one at customer service could explain what it was and there was not getting out of it. I cancelled account and after account was closed, they still drafted the following month. Clover is the worst processing company.

Sabrina
アメリカのGeneral Manager
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

We needed an upgrade from QBM.

5.0 3 か月前

製品を使ってみた感想: We love the web-based back office. Checking sales from my phone and being able to check orders in real-time has been the best management tool.

良いポイント:

Plug and pay. Clover really is, "plug and pay" we were able to start using it as soon as the machines arrived. We also were able to get a replacement register drawer quickly when one just stopped working.

改善してほしい点:

Our menu was not completely programmed when the machines were sent this was a bit of a hassle. After some back and forth we were somewhat satisfied with the items programmed and we could take it from there.

Thomas
アメリカのOwner
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

The crash of Clover

4.0 3 週間前 新着

製品を使ってみた感想: I’m a month pass our warranty and because of their crash I end up having to pay over $300 to replace a piece of equipment

良いポイント:

A piece of equipment failed because of their crash and unable to use the system basically out of business until it is fixed and I had to pay for it. It’s been over a week already looks like another week.

改善してほしい点:

Very unreliable I had a business you better have a back up system like Square and an iPad and a cash register

Gordon
アメリカのOwner
スポーツ用品, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Needed a new Payment Processor and they killed it

4.0 4 年前

製品を使ってみた感想: Customer service has been great to work with. The integration with my website was beyond simple which is what I need running a 2 person business.

良いポイント:

The ease of which I was able to set up an account for my business and integrated it into my website was astonishing. Most people think of clover as a POS system but I primarily use it on the back side of my website and needed the option for a mobile POS. They have it both.

改善してほしい点:

The cost of equipment that is needed to use this software as a POS is a bit daunting. There are different levels of equipment, but they are all a little pricey.

Nancy
アメリカのPresident
飲食店, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Frustrating Product!

3.0 4 週間前 新着

良いポイント:

Works with the credit card processor we have had for years, which have better rates than any other company we have quoted.

改善してほしい点:

We've had multiple days of no service within the last couple months. Customer Service is horrible.

REBECCA
アメリカのWARRANTY CLERK
自動車, 51~200人規模の会社
使用期間: 1年以上
投稿経路

TAP AND GO!

5.0 4 週間前 新着

製品を使ってみた感想: GREAT, I HAVE NO REAL COMPLAINTS, I USE IT EVERY DAY!

良いポイント:

SUPER QUICK AND EASY TO ACCEPT PAYMENTS, EVEN GOOGLE PAY AND APPLE PAY

改善してほしい点:

PUTTING IN THE RECEIPT PAPER IS A LITTLE TRICKY SOMETIMES, CAUSE IT WILL GET SIDEWAYS.

yesenia
アメリカのAssistant Manager
獣医, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Clover Review

4.0 6 日前 新着

良いポイント:

The thing I liked most about clover was how easy it was to look at past payments.

改善してほしい点:

The things i liked least about Clover was the fact that we weren't able to process refunds online.

Ziyad
アメリカのOwner
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Don't judge a book by its cover! Looks great at first glance, wait until you use it

1.0 3 年前

製品を使ってみた感想: HORRIBLE, once I onboarded my merchant who sold the thing to me has not been able to do a single thing for me and always tells me to talk to Clover support. When you call clover support you spend a minimum of 30 minutes - 2 or 3 hours between getting bounced around, and people not being able to help. Once I called and they literally sent me back and forth between two departments twice that I had to yell at the last lady even though it wasn't her fault.

良いポイント:

The hardware is nice and integration with Homebase (our scheduling software). The question was about software and I mentioned the hardware because honestly its probably the only good thing -ok they have good integrations in their marketplace as well, there are a lot -its fast

改善してほしい点:

-NO ABILITY TO GENERATE A SHIFT REPORT FOR AN EMPLOYEE THAT SHOWS HOW MUCH CASH THEY COLLECTED MINUS PAYOUTS... I can't believe it -Terrible customer service!! -When you receive your payments, it comes minus the days fees and their merchant statements don't match the deposits. You will never be able to reconcile, they are probably stealing. -REPORTING IS SO BAD! It looks good at first glance, once you start trying to go into detail, or if you want to look at your quarterly sales you end up having to download an excel and manipulate the data yourself -NO ABILITY TO DO TAX-INCLUSIVE sales. I can't believe they have a presence in Europe... I live in the US and I hate dealing with coins, I don't want to sell items with tax-exclusive, I like to have flat dollar amounts. You can't with them -theres much more but I'm not gonna sit here all day, this should be enough to deter you

Briana
アメリカのOwner
ホスピタリティ, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Overpriced, poor customer service

2.0 4 年前

製品を使ってみた感想: I wouldn't recommend Clover to any business owner. We tested it out for about a month and are not able to access reports that we need - they disappeared with no notice - and the customer service is horrific. They just keep sending me links to their website, but not helping get the reports. And they are really rude. The reason we decided against Clover is because every little thing you need as a business owner is additional money - to get it to talk to any of your accounting software, to have a mailing list, etc.- and it just doesn't do what you need. You can't have tax included in your price, only add on to it. You can't give a 100% discount on a ticket without it charging tax on the original cost (who charges tax on $0.00?). The iPhone app to see reporting for what's happening when you're away from your business is incredibly clunky. Overall it's a terrible user experience. There are loads of better options out there.

良いポイント:

Honestly, we really didn't like anything about Clover from the start - we hoped we would get used to it + like it, but it's pretty terrible.

改善してほしい点:

Inability to include tax with the price, poor UX on the mobile dashboard app, terrible customer service, third-party apps to connect to accounting software are expensive and don't always deliver, high price for low value.

Carol
アメリカのOwner
小売
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

Clover not a choice for retail, very misrepresented and pricey

1.0 7 年前

良いポイント:

There is absolutely nothing that I like about this product except maybe the appearance and not too bad adding in stock that is already in the system.

改善してほしい点:

This is marketed as a state of the art POS system with added capabilities through apps. However the base system is so limited that i would not even consider it a POS system, but more of an expensive payment processor. I had researched retail systems and most have lots of features and capabilities such as accepting unlimited bar codes, include a wide variety of detailed reports, inventory management including tracking of stock, re-orders, keeping track of back orders, client records, all kinds of very basic needs to a retail store. When the bank presented this system, I asked very specifically about its capabilities and gave very clear information on what I needed in a system. The rep assured me that it not only did all of the basics that I needed, but it also had apps that were available for customizing and expanding , such as going into also having an online sales presence. So, I feel it was either deliberately misrepresented or the rep is not trained at all on what the system offers and did not feel it important enough to get valid answers. The basic system does not even include basic necessary functions for retail. 1) it has a 15,000 bar code limit, plus other limits for categories and modifiers. - Their solution is for you to create new bar codes per item and just use the modifiers and what not to make up for it - however the modifiers and such also have limits. 2) it does not allow more than one wholesale cost per bar code. So if you obtain stock at differing prices due to seasons, volume, clearance, or price increases - the new prices over writes the original price put in. There is no way to have different cost for the same item. So again their suggestion is creating new bar codes for new pricing or to have a separate system for tracking cost of goods. 3) The reports are nominal. They look like ticker tape reports. No report gives information usable for a purchase order. I made the categories my suppliers so I could easily use the category report to reorder sold products, but the product and bar codes are not part of the report, so the only indicator of which item it is is the description and price. There are also few types of reports available compared to other systems I had looked at. 4) There is no purchase order capability in the base system, so also no way to track orders, back orders or way to easily know what to even order from sales or stock quantities. 5) I have had multiple times where items are put into inventory only to have them not show up when scanned at the register. Part of the time, I will go into the inventory app later and find the item with all of the necessary info there, but for some reason it is not getting picked up by the register app. Other times it isn't there and even after going back and re-entering again, I still have same problem, so I have resorted to running these items as a customer item which has further screwed up the accuracy of my inventory. 6) Due to various glitches (items not showing up in or possibly not even being subtracted properly from inventory) my inventory is nowhere close to accurate and at some point will have to be fixed. 7) To order or check inventory has to be done almost exclusively by physically going through my store to see what truly is in the store and what is needed and then typing up an order or report from that. 8) new inventory is all added manually rather than the scanner adding into the inventory app. So if you have two on the shelf, but two more you add it to make now 4. There is nothing that shows you who or what manually added or subtracted from the inventory app or when. You can assign specific access to specific functions, but I have found no oversight at all, there is no way to see what they are actually doing besides their name by the transaction they oversaw at the register. This is only the beginning of what this system lacks. 9) The only way to make up for these shortfalls is through the app store (which they had told me was for customizing, expansive needs - not basic functions). I still have yet to see anything that really covers everything this system lacks and each app costs monthly and I could easily be spending somewhere between $99 and $250/ month on an app - and its a thrid party app, that though approved, is not guaranteed, and then it is more customer service reps to deal with. I have been unable to get any decent or helpful responses from customer service reps just with the system itself - can't imagine what it would be like with glitches between apps and the system.On top of all of what the system does not do, I got mine though a lease which is way more expensive then it was presented to be, and the lease is "iron clad, unbreakable" with no guarantee the system works for my situation. I have taken it to corporate level and the best I have gotten so far is an apology that I have been inconvenienced but still denying me the ability to get out of the lease. This is so non-functional for a dance store with lots of shoes, that I will have to get another system while paying for this one while I fight to get it resolved. The only reason I leased this system was the answers given to me bto very thorough questions and it was 100% misrepresented. I hate dealing with tech anything by phone and it looked like a simple solution - on the ground set up and my bank, merchant services, POS all basically through the same place. What a disaster it has been. Has made everything more time consuming then if I had just had a basic old fashioned register and done books handwritten and not had to spend so much. The purpose of the point of sale system was to simplify book keeping and have all of the inventory, purchase orders, client info, etc. all in one system. This does absolutely nothing well except possibly process the payments - at what is seeming like pretty high fees.

Jeanine
アメリカのowner
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

2.0 4 年前

製品を使ってみた感想: Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

良いポイント:

There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

改善してほしい点:

1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

Sylvia
のPartner/Administration
小売, 2~10人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

Clover Pos

3.0 7 年前

製品を使ってみた感想: From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer names is complicated, you type the last name, but cannot enter the full name or it will not find it, so you enter the last name and have to scroll through the list of lets say 50 last name of smith, takes way to much time, and really difficult on the mini with the small screen. To increase quantity you have to go to another screen and then back again, more time, If one person does a price check by entering an item because a customer wants the total with tax, even though you delete the item, or clear open order, if a second sales person then logs in to check someone out the order still reads with the first person doing the sale even though they logged out. From the dashboard side, no ability to print many things such as transfer slips from HQ to the other 3 stores, once it is transferred it is on the screen until the store accepts the item in, after that the info is gone, and you cannot access for questions, etc. the lack of alphabetical order on many functions, the tax functions, if you use different tax rate for each of our 3 taxing authorities, as we did (and would prefer) say you have 10,000. in sales, 3 tax rates, when they are done separately the total income would then become 30,000.00, so many of the reports are not accurate as they read.

良いポイント:

clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it functional for a multistore, without having to pay way to much monthly for apps to do things

改善してほしい点:

to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show different figures, when creating an item, for our multistore setting, I can create for all 4 locations at once, with name, label, category, cost, price, but the tax rate, I have to go into a different screen for each location and fix all tax rates, very time consuming

Scott
のOwner
アパレル、ファッション, 2~10人規模の会社
使用期間: 6~12か月
投稿経路
ソース:SoftwareAdvice

Clover POS is NOT for retail

1.0 7 年前

製品を使ってみた感想: We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn't even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told "they're yours, you bought them, do what you want with them, you could try selling them on ebay". Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not "Point of Sale" or "Lucky Clover". We're currently looking for another option, over a lot of frustration later.

良いポイント:

It looks nice, fairly easy to use. It's really hard for me to think of much good to say about it. When a POS won't run and inventory value report with totals and won't ring up items with quantities over 100, it's hard to find the Pros.

改善してほしい点:

Won't process quantities over 100. Customer service is horrible. Can't run an inventory value report. Customer service is not knowledgeable at all. Seems anything you need is an add on app that cost you more. Did I say Customer service is horrible...

Phil
アメリカのMarketing Director
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Could be incredible, but appears to be more geared toward restaurants instead of retail

4.0 2 年前

製品を使ってみた感想: It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time.

良いポイント:

Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company.

改善してほしい点:

The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps.

Francesco
アメリカのPresident
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

A No-brainer to be your perfect POS

5.0 2 年前

製品を使ってみた感想: The experience has been easy and helpful. Honestly compared to my last POS my overall stress levels have declined by 99%

良いポイント:

Easy to set up and use, inventory management works very wells

改善してほしい点:

Wish it integrated better with ecommerce platforms such as Shopify & Magento

NICHOLE
アメリカのOffice Manager
メンタルヘルスケア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Easy to use and a lot of features

5.0 3 年前

製品を使ってみた感想: My overall experience has been good with Clover. They do have a lot of features we love like invoicing clients directly to their email (it does not track your invoices but it has a pay now button where your client can free type their own information and their payment info is directly emailed to the main user). I also like the modern look of the equipment. I wish the banks and clover had a more direct with each other relationship instead of putting me in the middle.

良いポイント:

I like the ease of using Clover. Our office has a clover mini that we pass back and forth to the client and we use the virtual terminal for clients who wish to pay over the phone for their telehealth services. Clover also has an invoicing feature that has helped us greatly during this pandemic.

改善してほしい点:

The machines are costly and because we are on a contract changing your system as your business changes are not easily done. I am not sure if part of this is my bank but I am currently paying for a clover mini I am unable to transfer or switch. The communication between the bank and clover seems to be convoluted. I would make sure you choose a system that has the opportunity to change before 2 years.

認証済みレビュアー
認証済みLinkedInユーザー
飲食店, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

I bought clover without looking at reviews

1.0 2 年前

製品を使ってみた感想: WARNING !!
TELL ALL YOUR FREINDS OR ASSOCIATES WHO USES CLOVER !!!
Take a picture of the screen showing how much money is made for the night before the system closes. then when it does close and print , compare the picture you took and what the print out says. Do this especially on nights when its a holiday weekend, Clover knows you'll be busy and know you won't be paying attention.. Then check the transaction app on the POS , and add up how many transaction each server or cashier did and compare it to what the printout says.. When you see the discrepancies, call the FBI and ask to be added to the growing number of clients that wants to sue Clover

良いポイント:

duh ?? it lights up , doesn't use a lot of electricity

改善してほしい点:

customer service , THERE IS NO OTHER CUSTOMER SERVICE ON THIS PLANET THAT IS WORSE THAN CLOVER CUSTOMER SERVICE./ They are the worst because they have to obey what their bosses say in robbing you the client. they will put you on a long hold and then you're disconnected. If you are lucky to speak to someone, whatever they have to say will never make sense to you !! Good luck

Hunter
アメリカのManager
飲食店, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

My review

4.0 11 か月前

製品を使ってみた感想: It’s neutral not too bad not too good

良いポイント:

I like the analytics part and how easy it is to learn

改善してほしい点:

The online ordering sucks u can’t cancel order placed from printing out / reschedule them

Raegan
アメリカのTreasurer
建設, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Beware of Clover

1.0 5 か月前

製品を使ってみた感想: We were switched over forcibly from Payeezy to Clover with little to no heads up. We literally walked into the office one day and couldn't access Payeezy. Not that Payeezy was that great either, but I could always rely on them to get our deposits. With Clover, they seem to think the depositing part of credit card payments is optional. Every time I call their customer service I end up speaking with 3+ people because no one knows what they are doing. It doesn't matter if you have a case open, they still can't figure out the right people to help you. Not that any of them can.

良いポイント:

Nothing, this is the worst product I have ever worked with. We were with them for two weeks and they shorted us nearly $4,000 in deposits.

改善してほしい点:

The customer service continues to give us the run around and I am usually on the phone with them for no less than an hour each time. The customer service is CARELESS and do not pay attention to details. We were shorted over $500 in our FIRST BATCH we ever ran with them. Then we were shorted $3300 on the another batch a week later. Their customer service follows-up but they follow up with the wrong details and don't see why not received this deposit is impactful. After less than TWO WEEKS with their service, I found another credit card processing company and switched over.

Dayna
アメリカのAccounts Receiveable
教育管理, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Two thumbs up for Clover

5.0 4 年前

製品を使ってみた感想: I have very much enjoyed learning to use the Clover products. I would recommend these products for anyone.

良いポイント:

Clover payment processing software is very easy to use. Our school takes payments daily with the desktop CloverMini, the easily portable CloverFlex and CloverGo. It is very easy to print out a combined report with the total that will be deposited, yet showing who ran the individual payments. You can also add notes to your transactions and email right from every machine. Super helpful!

改善してほしい点:

Setting permissions for each person that uses the machines has been a challenge. There doesn't seem to be a manual for the set up, however, our CC service team is amazing and very knowledgeable. The only other thing that bothers me is that you can not void a transaction. Even if you void a transaction immediately, it still goes through and then refunds a day later.

Jessica
アメリカのService Advisor
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Clover is the best in the market!

5.0 10 か月前

製品を使ってみた感想: We have been using clover the entire time I've been with the company and it works great. It's super convenient and makes checking out customers fast and easy!

良いポイント:

The new handheld device makes processing payments fast and easy. The device can be moved to each desk and throughout the dealership and take it to the customer for convenient invoicing. The customer can sign directly on the screen or we can hand the device to the customer to securely and privately enter their passcode.

改善してほしい点:

The only thing I would like to change is that the signature print out on the receipt! I think adding that would be a great option.

Arif
カナダのOwner
卸売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Clover customer support is pathetic

2.0 5 か月前

製品を使ってみた感想: Very Bad

良いポイント:

terminal features only, Android app works well, easy to use

改善してほしい点:

Clover support is a piece of garbadge, we had the machine since last 3 years, this time the payments were not deposited, we were told that [sensitive content hidden] Suppervisor will call back in 24 hrs to 48 hrs, but its been almost 2 weeks, no one called, neither our payments were deposited or clear, i called 8 times, & i was kept on hold for many hours, then i tried live chat, & was not replied, they are suppose to call back & solve our issue, but no response, very disappointed, very pathetic services, will never recomend,