Instabugのレビュー

I use it for testing feature releases and client feedback. Absolutely love it.

良いポイント:

Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.

改善してほしい点:

No app yet.

We used Instabug for mostly beta testing of our client Mobile apps

製品を使ってみた感想： Manual and beta testing teams saved 30% of their time on logs and screenshots collecting

良いポイント:

Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)

改善してほしい点:

As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.

Recommended tool for bug tracking !!

良いポイント:

Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

改善してほしい点:

There is nothing that I dislike for now.

Instabug is a great tool for tracking bugs and customer experience

製品を使ってみた感想： Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.

良いポイント:

Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.

改善してほしい点:

The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets

the best beta testing tool for mobile so far.

製品を使ってみた感想： I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.

良いポイント:

that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native, Native iOS and Native Android.

改善してほしい点:

the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.

My experience using Instabug

製品を使ってみた感想： I have nothing to complain, great support, relatively easy SDK documentation and great functionality! Well done!👏🏼

良いポイント:

It’s a great tool for maximize your availability for the user and track not just bugs but insights and feedbacks reports.

改善してほしい点:

The way the user can talk and show the application when report a bug or a suggestion.

Fast integration, and helped us in getting quick feedback

製品を使ってみた感想： Quick feedback from our active users that helped us improve our product.

良いポイント:

Rich in integrations, such as slack, and JIRA. Shake and send feedback user experience is one of it's strongest strengths

改善してほしい点:

The in-app chat, it's costly to get the whole support team on it to support our customers on the app.

Useful and informative

良いポイント:

good crash analytics, being able to get feedback from my users,getting answers to surveys from my target audience

改善してほしい点:

not able to get live view of how the user got the crash as sometimes the details provided could lead to different situations that might cause that crash

Help me a lot in developing my own applications

製品を使ってみた感想： You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development

良いポイント:

Help me track the errors that occur after the launch of the application a lot in rapid communication using the application instead of deleting the application to send the problems that face them and it was much easier for me

改善してほしい点:

You can make more contact with customers who use the apps you publish and it's a great reason to develop myself programmatically and scientifically to be a Director of Development

it's easy to get help from your user

良いポイント:

if you want to get help from your user and receive bugs or improvements, it's your service! the SDK can be installed whitin minutes

改善してほしい点:

it can be a little bit expensive if you want to have better features

Exceptional Tool for Mobile App Startups

良いポイント:

I love how simple the integration. Especially at early stage our product has many holes. Tracking down a crash can be difficult if without this app. It has very advanced analytics and reports. It also helps us deal with the second problem which is collecting and consolidating users feedback. We use their feature request feature where users can suggest something or report a bug visually. Then upvote and downvote things each user thinks is important. We are able to practice lean development and product iteration very successfully because of it. Lastly their team is very attentive and hardworking. It just feels right in every interaction with them. You know they care about your feedback and they are open to accepting feature requests and take the time to help you out. I really wish them the best.

改善してほしい点:

Perhaps they can include addons so we don’t have to do a full on upgrade in tiers just to get that 1 extra feature we want. They do have lots of products and if they allow us to more customize our subscription would be best.

Great tool to gather detailed reports

良いポイント:

Ease of sending bug report from app user - with photos, videos, networking and (especially important) custom logs.

改善してほしい点:

Duplicates of same issue that are hard to group and handle - clutters integrations in Slack and JIRA

Great tool for bug tracking

製品を使ってみた感想： Instabug helps my team track and fix crashes easily - if we were to not rely on Instabug, I think 80% of crashes would go unnoticed or non-described. Thanks to Slack plugin, our team can report a new bug and a developer would be able to instantly address the issue. Instabug is a great time saver and makes my life easier.

良いポイント:

Hands down, the best feature is repro-steps for crashes. It makes bug reproducing effortless and thus saves a lot of time.

改善してほしい点:

There seems to be room for improvement when it comes to documenting and explaining more advanced topics somewhere on the website.

Super easy tool for mobile app bug reporting

製品を使ってみた感想： Bug reporting and user feedback.

良いポイント:

I really like how easy it is to gather feedback from my beta testers. I can also have live conversations with my users, which is extremely important for our business growth.

改善してほしい点:

I don't like how expernsive it is for the gold package. They only give you four team members and I'd like to have more.

The team are very attentive and supportive

製品を使ってみた感想： Lots of benefits from being able to see useful information at a glance to reference numbers & dashboard content

良いポイント:

Ease of use and information available. Chat feature is helpful and ability to see screenshots & recordings from users when issues are reported. Being able to see device, connectivity & version information at a glance.

改善してほしい点:

The only concern is sometimes reports or chat alerts don't get to the inbox immediately and are not seen straight away.

a peace of cake integration and great user experience

製品を使ってみた感想： notifications about bugs and crashes with great admin panel to see statistics and other great things also I can chat with my user and he can help me by suggesting improvements

良いポイント:

it let's the user chat with me as a developer send me feedback with screen shots and comments and for sure sending me bugs and statistics

改善してほしい点:

I think that the user may not notice that this great feature is available to him to use should alert the user by another way in addition to the existing one.

Instabug is a game changer, which makes QA much more effective.

良いポイント:

Instabug integrates easily and seamlessly with ios, android and web. It captures useful screenshots that can be edited, and the integration with JIRA is amazing.

改善してほしい点:

UI for the feedback modal could be improved. If it could be modified by the end user, it could be more easily exposed to the public.

Review by Tester, product owner

製品を使ってみた感想： I like using Instabug, however would like to have more features for users / testers in order to highlight / describe an issue.

良いポイント:

Anyone can participate in testing and improve the product

改善してほしい点:

it is not easy to highlight a feature / describe an issue visually on the app, that is required an attention

instabug is great

製品を使ってみた感想： i love the app! i do receive a few too many emails from them, though

良いポイント:

a very cool app with lots of useful features. I find that it really supplements my instagram experience

改善してほしい点:

it can seem a little sketchy at first, but once you get used to the interface, it starts to feel just fine!

Good value for money

製品を使ってみた感想： Good value for money, no need to integrate a lot of different stuff, no coding. Great features and integrations with e.g Jira and Slack.

良いポイント:

I really like the fact that we were up and running within a few minutes and almost no customisation was neccesary to go about it together with our users.

改善してほしい点:

The standard settings / library needs permissions for microphone, which is additional notification. Not a biggy, but wouldnt be my choice

Not complicated to use, like that i can add my developers.

良いポイント:

The organization of the software and the cross platform. i can add any type of App in same platform.

改善してほしい点:

The least maybe is the User interface of the software. it's fine and clean but i think that you can do better guys.

We built the solution for Unity based on your native plugins - it's useful to get feedbacks

良いポイント:

Getting feedbacks from customer Getting feedbacks from QA team Getting network logs to check the backend interaction

改善してほしい点:

The solution is not integrated with Unity out of the box The solution doesn't work in VR, it opens a normal activity which is not stereo

Seamless Feedback Integration

良いポイント:

Very easy to drag and drop into existing apps and get actionable feedback

改善してほしい点:

Much of the UX assumes public-facing software, which doesn't quite match our internal use case where a given user may not necessarily use the same device again

It was a very good experience to integrate instabug

製品を使ってみた感想： Instabug is definitely the most painless way to get feedback from users/beta testers , with 1 line of code, I can enjoy reporting bugs

良いポイント:

The bug and errors detecting is magnificent and it's developer friendly, the integration is very easy and the statistics dashboard is easy to read

改善してほしい点:

The prices are high, the free trial period is very short and , You can add a free plan for users with less features

I heard about the startup and was very excited to use it so i downloaded it and started to explore

良いポイント:

It's very user friendly, I like the in-app error resolving capacity very much. I really like the shake/draw tools as it makes this process so much less daunting for users & developers alike. Ease of integration and the extensible SDK that allows for a very customized integration of the bug reporting software into a developer's application

改善してほしい点:

I don't like so much the support, they take too many times to answer to some questions, Instabug need to improve that things.