キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Leapworkとは

Leapworkのノーコード・テスト自動化とロボテック・プロセス・オートメーション (RPA) プラットフォームでビジネスとITのユーザーが反復プロセスを簡単に自動化することができます。

Leapworkの製品詳細

良いポイント:

The product cost is low compared to the cost of hiring additional bodies that are specifically dedicated to automation.

改善してほしい点:

It cause test to fail because the server become un responsive. I fixed it by have it do a auto reboot ever morning but very annoying.

Leapworkの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.6
機能
4.3
価格の妥当性
4.2

おすすめ度

8.5/10

Leapworkの総合評価は4.3/5です。 (キャプテラに寄せられた50件のレビューより集計)。

Leapworkを使用したことがありますか?

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レビューを絞り込む (50件)

Merdan
Merdan
オランダのICT Consultant
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Automated testing without any knowledge of coding.

5.0 5 年前

製品を使ってみた感想: We use Leapwork for regression testing. Leapwork is integrated in Microsoft Azure DevOps. We have chosen for Leapwork because the testers are non-developers without developments skills. The tests are easy to make with building blocks. It is easy to make test a web application and desktop application in the same flow.

良いポイント:

Don't need any knowledge of coding. Easy to learn, also for non-developers. It is compatible for web and desktop applications. Great customer service and support.

改善してほしい点:

Desktop flows are slow Not for small companies

John
デンマークのSenior Test Engineer
薬品, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Focus on making tests and not only writing test code

5.0 5 年前

製品を使ってみた感想: Leapwork has solved a big problem for my team in regards to performing our user acceptance testing on new releases and upgrades of the software are responsible for deploying. The platform feels a little immature at terms in terms of the community support but there is a very solid foundation there to grow on.

良いポイント:

I think that the codeless interface is a brilliant idea and increases the efficiency of the testing team significantly. For my team, where testing is just one of the responsibilities we have when upgrading and patching the product, we don't want to start training people up on programming languages so that they could start writings tests. With Leapwork the learning curve is very shallow and people can get started right away. I am impressed with the selection of blocks that have been included and haven't required any functionality so far that there wasn't either a block for or a could make a simple sub-flow for. The strategy editor, which is used to decide how to identify the GUI elements being manipulated, is really really clever!

改善してほしい点:

The debugging functionality needs to be improved. When running complicated flows with mutiple sub-flows inside, when a bug occurs it is difficult to dig down into the sub-flow where the problem occured, and even when you've reached it there is no context specific data on the variables feeding into or out of the trouble making block. I don't think that their approach to customer support is correct, and I have spent hours spinning my wheels as I carried out long conversations with their support stuff via a chat window on their homepage. Some of the initial steps that are required, like making a test flow to log onto the Leapwork agent server, were not clearly explained.

Jonathon
アメリカのCEO
病院、ヘルスケア, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Can't get anyone to acknowledge me from the company so...

1.0 3 か月前

製品を使ってみた感想: After we signed the contract, we quickly realized that the workflows we were trying to automate were not stable enough to leverage the platform. That's on us. They reached out once, presumably when they could see that we were no longer using the platform to see if they could re-engage us, but it wasn't a fit. We told them on the call that the platform wasn't a fit and our intent was to not renew. Months after the contract term came and went, they invoiced us for the renewal via a canned email. I replied and said our intent was not to renew and there was never a reply. We received a series of canned emails with invoices and I replied to each asking for a human being to respond and acknowledge me, but that never happened. They have since sent our account to collections for the renewal, and invoiced us yet again for the next contract renewal. I know this company is all for automation, but it would be nice if you could work with a human when things aren't working. Even if the first notice was not in writing, they received several emails of our intent on the second renewal. They seem disorganized and overly automated.

良いポイント:

The functionality of the platform was as expected. We chose to engage with Leapwork to help us automate some web-based processes, and admittedly that's not their bread and butter.

改善してほしい点:

Lack of communication and customer service.

Rahul
Rahul
デンマークのAutomation Lead
認証済みLinkedInユーザー
情報技術、情報サービス, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Leapwork: Scriptless Tool for Automation Quick and Fast

4.0 9 か月前

製品を使ってみた感想: My overall experience has been good and we have been using it for more than 3 years now and we moved from standard license to enterprise one.

良いポイント:

1. Scriptless framework 2. Easy version tracking 3. Very good support in their website. 4. Reusable sub flow created by anyone in team can be resued by anyone else.

改善してほしい点:

1. Image recognition can be improved. 2. Sending email using attachment can be made easier rather than using powershell.

Kyle
アメリカのVP of Development
保険, 201~500人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

LEAPWORK Has Helped Us Create Better Software

4.0 5 年前

製品を使ってみた感想: We are automating the tests for our digital contract platform to make sure our agents in the field always have a reliable software that doesn't have any bugs or issues. We have been able to create tests to cover all of our compliance for each state so that our agents and funeral homes are always 100% compliant with the contracts they create.

良いポイント:

- Ability to create automated tests for a thick client - User friendly views for creating tests from a flowchart - The ability to scheduled tests

改善してほしい点:

- Scheduled tests couldn't deliver notifications to multiple emails - Email validation was very strict. - Electronic signature image recognition was slow and timed out frequently

Koen
オランダのSoftware Tester
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Serious gaming

5.0 5 年前

製品を使ってみた感想: We use Leapwork to run flows for regression testing whenever a software update is released to test, acceptance or production sites. Also, we use Leapwork to frequently run flows to verify that specific pages, functions or API's remain available. We consider it a challenge to specify which flows we need, rather than how we can create and maintain them ... thanks to Leapwork.

良いポイント:

Leapwork is a visual object oriented tool for creating flows that automate repetitive actions in the operation of software, both for desktop apps and for websites, ideal for testing! No matter how simple or complex the flow, there are actually little restrictions because the set of building blocks is very complete where each block also has a rich set of options to specify its actual behaviour. Better yet, the set may be expanded with custom made reusable subflows as blocks for commonly executed general actions such as logging into an environment or application or opening specific web pages, ensuring that the flows remain easy to understand at each level and easier to maintain. An extensive set of examples makes it very easy to give it a go and when I do then encounter a problem in applying Leapwork, the helpdesk helps me out using a very efficient chat. Flows may be executed interactively on a desktop or laptop or on a server, on BrowserStack or on a Selenium Grid, but also may be scheduled to run automatically at specific moments. Also, these schedules may be started from DevOps or by calling the REST API from e.g. Powershell scripts.

改善してほしい点:

Leapwork is a very flexible and versatile tool that is fun to use. But when you flip that coin, it turns out it also is easy to make flows that are difficult to maintain. And yes, it takes some self-control not to step into this trap. But then, I made flows for adaptive websites that run on various window sizes and on test, acceptance and production sites ... all in the same flow! The reason why complex flows sometimes are not easy to maintain is because Leapwork has only limited options to execute flows step-by-step. This makes it difficult to pinpoint the exact location in the flows where things go wrong and therefore need some tweaking. The tweaking itself is easy and straightforward, but finding out where and when and why is a challenge. Also, it is not easy to output specific information without the need to go through the complete log that the flow creates.

Ronni
デンマークのtestmanager
運輸、トラック、鉄道, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Easy to learn, tough to master, the support is very helpfull, good product

4.0 7 年前

製品を使ってみた感想: I can allocate my manuel resources for functiuonal testing, and have leaptest take care of regressions testing. I'm able to create automatic tests where I have a static outcome (expected result) everytime

良いポイント:

For the last 8 months I've been using Leaptest, and so far I've not been disapointed, the basic functionalities are easy to use and the ability to create custom buildingblocks and implement my test cases in a 3rd party programs is great (the cases is running up against our Bamboo server) The support is very helpfull and take every request/question I make seriously. I do find bugs in the system, but these are getting fixed quite fast, updates comes regularly. What I like most about it is the fact that its easy to explain to non it workers how it works, this makes it a great tool for automated test, you dont need to understand code to be able to use it.

改善してほしい点:

A desktop testcase tends to run slow when running it up against my own server. Using Selenium is great, but the same testcase can give different results when I run it up against Chrome, FF and IE , when a bug like this is found, support cant always fix it since they are dependant on a 3rd party program( ex. we must wait for Modzilla to release a new webdriver version) Also that lack of a proper debugging tool when debugging your test is really annoying, ex. when I use custom building blocks within a test case and it fails, I can only see what custom block failed, but not within it the specific location.

Leapworkからの返信

7 年前

Unfortunately, cross-browser testing is often hampered by the application under test which output differs depending on browser. We are launching a new runtime engine, which can execute multiple building blocks in parallel inside each case, and debugging.

Rick
英国のTest Manager FiRe
金融サービス, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Leaptest is a lot of fun and is great for those who like a bit of creativity in their test suites

5.0 7 年前

製品を使ってみた感想: I automated my entire regression test, which we do once monthly. That saved me about three days worth of testing time that was wasted on processing things. Now all I have to do is look at the results and do real test analysis, instead of wasting time pressing buttons.

良いポイント:

Leaptest is infinitely customizable. I've made large scale product automations, process automations, and small scale validations, and for each there is a functionality. I try every day to reach the edge of customizability, and as far as testing tactics and creativity goes, haven't found it yet.

改善してほしい点:

Integrating Leaptest into our system has been a bit of a hassle. For an independent tester this is no problem, but if you want your tests to be used by other users on a network you're going to have to sit with some security and network experts and figure out how to keep the connection to Leatest alive on a virtual or shared space. We're still working out the kinks on our side, with a lot of great help form the folks at LT

Leapworkからの返信

7 年前

Thank you very much for your support. Major improvements of the handling and structuring of large flows are coming in Q2 2018, including capabilities for collaboration, revision history, and governance.

Mary
Mary
アメリカのChief Information Security Officer
認証済みLinkedInユーザー
小売, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Good test automation program

5.0 3 年前

製品を使ってみた感想: The most enjoyable part of my job was automating tests for leapwork. Automation testing is a breeze with this tool because it's so simple to use. This allows you to easily switch between testing a web application and a desktop application while you're still in the middle of them.

良いポイント:

We've been able to scale the solution effectively and without requiring a lot of development expertise thanks to its configurability.

改善してほしい点:

Without the use of image and text recognition, I want to automate my mobile apps using Browserstack or another mobile lab provider. Value inputs in sub-flows should be able to be sorted like folders in the asset tree, and value inputs should be categorized.

認証済みレビュアー
認証済みLinkedInユーザー
石油、エネルギー
使用期間: 1年以上
投稿経路

Extremely user-friendly. Very customizable. You can automate just about anything.

5.0 6 年前

良いポイント:

It's very convenient and cost-efficient when we can automate the bottleneck areas of our processes that require a lot of repetition such as product testing or business verification. It's so easy to use because of the flowchart-based method that even those in our team without a technical/specialist knowledge of coding can build cases and execute them with just the click of a button. Leapwork allows for highly customizable building blocks with virtually no limits on architecture, protocol, application type or age. This makes it so exciting because the possibilities for its applications are limitless.

改善してほしい点:

I used to occasionally find bugs in the system, but they have been becoming fewer and fewer with each regular software update from the developers. Their CS is just incredible.

Jerry
カナダのTest Manager
インターネット, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Tester friendly and easy to use even non-testers. Great value comes from a product like LeapTest.

4.0 7 年前

製品を使ってみた感想: Lower TCO in Testing department. Able to quickly train up junior members of the team with a cost effective automation tool. Enhance product quality by creating more rapid testing against the product and test more frequently.

良いポイント:

Benefits with the product: - Very easy to use. Able to allow junior team members to begin applying knowledge and skills in an automated environment. - Intuitive. There are blocks for many different applications. - Cost effective. Lowers TCO and overhead. - Effective increase in ROI. With lower TCO, ROI is gained by freeing up person cycles to work on more productive tasks. - Customizable. The product allows for creating unique blocks specific to your user environment. - Good value. The product cost is low compared to the cost of hiring additional bodies that are specifically dedicated to automation. The need to hire in a specific skill arena is diminished greatly with LeapTest. Tester skillsets are still needed but can be more broadly focused in many discipline arenas now.

改善してほしい点:

Challenges with the product: - Customer care. The team is great but resources are limited. My team is working with a member of the LeapTest team but they are on vacation. This has slowed response time considerably. - Limitations in recognizing text in different applications. One noted example. Putty an application that allows you to connect to Linux systems cannot recognize text that is returned on the putty console. - Certified training. Video training is fine but limited. Being able to have a team member certified adds to team competency when working with others and company partnerships. - Bug tracking integration. Limited integration between different bug trackers.

Leapworkからの返信

7 年前

We're currently working on establishing 24/7 customer support, which will be available soon.

Christian
デンマークのChief Product Officer
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great no-coding test automation tool

4.0 5 年前

製品を使ってみた感想: We test that our main features work as part of our agile development process with LEAPWORK flows running in Development, Staging and Production. We are able to do cross-browser tests to verify that we do have any issues with combinations we do not run ourselves.

良いポイント:

LEAPWORK does not require any coding. The business analysts are doing the test flows without much technical support. We have flows covering new features in progress as soon as the first implementation sprints start. This makes it quick to have good coverage of new feature fast. Additionally we have a good coverage of the browsers our customers use in production. The ability to run with BrowserStack is also a plus.

改善してほしい点:

The CI integration TeamCity is incomplete and not supported by LEAPWORK directly. The agile development process is not supported too good with the folder structure and move/copy features. Execution speed could be faster - could common blocks be precompiled or similar as they don't change apart from parameters?

Marie
アメリカのQA Analyst
法律サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

LeapTest is the best truly code-free UI testing tool I have ever used.

4.0 7 年前

製品を使ってみた感想: I am a software tester with no programming skills. LeapTest is very simple to use and not once have I had to ask a programmer for assistance. Our software moves documents from a web app to a document management system. I need ensure the documents in each system are identical as well as test UI functionality of the web app. LeapTest handles both. The image recognition feature is fantastic and I can use the same tool to create automated test cases for functionality testing. In the past, I have always needed 2 tools. First a record and play tool to create a script to test the UI and then use a document compare tool to test the output. LeapTest does it all.

良いポイント:

No coding skills needed. Never pull a programmer away from their task to help the tester. Selenium feature is nice, but I actually love the superb image recognition feature. I need to compare documents-every character, color shade, etc. There are a lot of image recognition tools out there, but none that can double as an automated testing tool.

改善してほしい点:

The only complaint I have is that updates come without much warning and no bulletin explaining what was updated/changed.

Leapworkからの返信

7 年前

We're currently improving our release pipeline, including release notifications and a more predictable release pattern.

Annelise
デンマークのFrontend Tester
使用期間: 6~12か月
投稿経路

Great tool for someone without knowledge of coding/programming (like me!).

4.0 7 年前

良いポイント:

Very easy to get started with this tool, even without any previous instruction. The e-learning videos and Q&A section are very good and helped me a long way. It is very easy to create new test cases, edit existing ones and set up scheduled test runs. Customer service is very, very good! If I submitted a question via the chat function, I received an answer almost immediately and any problem I have reported has always been solved to my satisfaction.

改善してほしい点:

Experienced too many situations where my scheduled test runs failed without any obvious reason. If I then ran the same test manually, it passed without any problems. Also, if I log on Leaptest from another pc than my own, I can't see my test cases etc.

Leapworkからの返信

7 年前

We're currently working on significant overhauls of the user interface, which will make it easier to follow what's going on in the cases.

François
フランスのResponsable du pôle développement
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Pas du tout convaincus de la plus-value de cette solution (

2.0 4 か月前

良いポイント:

L'outil de capture est vraiment puissant

改善してほしい点:

- très cher, à ce prix autant former les testeurs "manuels" sur du Cypress ou Playwright - courbe d'apprentissage longue - pas adapté aux petites équipes agiles - très difficile d'exploiter le potentiel de toutes les fonctionnalités - l'approche low-code s'est avérée être un problème et non un atout

Thomas
デンマークのHead of Quality Assurance
金融サービス, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Test Automation made easy

4.0 6 年前

製品を使ってみた感想: The primary goal is automated regressiontesting - robotics testing and in the future autotest in the build and release test.

良いポイント:

Working with Leapwork is - in all my experience - on of the easiest tools to learn and handle in the test automation process. Having a "new tester" up and running in under a day tells the best story! Leapwork supports and listen to the customers in a direct manor.

改善してほしい点:

Problems in letting support getting acces to legacy systems under Leapwork test is not easy.

Claes
デンマークのIT Architect
保険, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Intuitive testing tool for anything, anyone, anywhere

4.0 7 年前

製品を使ってみた感想: currently in user acceptance test and regression test we run daily and ad-hoc based schedules, which shows fast fail scenarios and enables us to act upfront before production deployment

良いポイント:

- extremely fast timeframe from buying process to full enterprise testing - ease of use (code free for everyone) - easy to learn (everyone) - easy setup - collaboration features - selenium is very robust - image recognition can be adjusted and extended (collection, crosshair) - replay features (HD video)

改善してほしい点:

From our point of view the most important missing feature is the cross-project availability of custom blocks and an admin module for read/write priveleges on project and case level. Additional debug features are nice to have

Leapworkからの返信

7 年前

We're working on a new structure for orchestration of flows and sub-flows, which will include the option to share custom building blocks across projects. We will also launch a new runtime engine, which can execute multiple building blocks in parallel inside each case, and debugging. You can expect both things in Q2 2018.

Felix
デンマークのtest & release manager
情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Review of Leapwork

4.0 5 年前

良いポイント:

Leapwork is very intuitive to use and helps in all sorts of automation tasks. It's easy to get started and the knowledge base has lots of articles to help in case you're stuck.

改善してほしい点:

Because of the non-coding setup the functionality falls short in customization of for instances logs and other nice-to-have features which can make the experience somewhat rigid.

Scott
アメリカのQA Program Manager
使用期間: 6~12か月
投稿経路

LeapTest has been a godsend for our testing efforts, plus it is very fun to learn and use.

5.0 7 年前

製品を使ってみた感想: The ability to automate ANYTHING!

良いポイント:

LeapTest can be used to automate absolutely anything. Virtually no limits on protocol, architecture, application type or age - it just works. It is easy to learn - gone are the days of a logjam when it comes to test cases getting automated, many test cases can be scripted almost as fast as you can execute them manually. Finally, their customer support is INCREDIBLE.

改善してほしい点:

The Web tools are a bit finicky and I think they released them a little soon. However, from what I have seen of LeapTest, they will improve rapidly.

Johan
フランスのTest coordinator
保険, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Easy to use automation tool with good customer support

4.0 7 年前

製品を使ってみた感想: With the help of Leaptest I was able to build and run daily regression sets for our core business applications.

良いポイント:

How easy it is for automating desktop- and web applications. No coding or scripting knowledge is required.

改善してほしい点:

No functionality for testing web services (or I haven't figured out yet on how to do this). And it would be nice to have a option on the website to report bugs in the software.

Leapworkからの返信

7 年前

Unfortunately, we don't cover testing of APIs and web services. You can report any bugs by using our live chat. This way, our automation specialists will receive the bug report right away and help you with any workarounds.

Steve
カナダのSenior QA Analyst
保険, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Extremely versatile, easy to use, powerful software

5.0 7 年前

製品を使ってみた感想: Testers without coding experience can create tests. Everyone can create tests much faster

良いポイント:

I am able to do everything I use to do with Selenium in a much shorter time without writing any code

改善してほしい点:

It is difficult to store tests in a code repository. The check-in process shows conflicts in the test files that are not easy to recognize. We worked around this by storing tests (assets) in a shared network drive

Leapworkからの返信

7 年前

Major improvements of the handling and structuring of large flows are coming in Q2 2018, including capabilities for collaboration, revision history, and governance.

Aksel
デンマークのTest Manager
情報技術、情報サービス, 自営業
使用期間: 1年以上
投稿経路

A revolution in Test Automaton

5.0 7 年前

製品を使ってみた感想: Easy test data creation. Quick implementation of Test Automation. Loads of data driven testing completed

良いポイント:

Its very easy to use and its easy to get started. It supports any environment and UI because it can run entirely on GUI recognition. By using only a few functions you can create sophisticated testing logic as well. Its easy to understand anyone from a normal end-user to a programmer could make great use of this tool for testing purposes.

改善してほしい点:

Its still new on the market and their is lots of new features being added all the time. It can from time to time create a slight instability when new versions are applied but usually help desk works really fast to address the issue and apply a fix

Frank
ドイツのSystem specialist for system management
公共施設, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Easy-to-use, inexpensive tool for monitoring from the end user's point of view.

4.0 7 年前

製品を使ってみた感想: Easier creation of test cases for end user monitoring.

良いポイント:

Creation of test cases via GUI without coding. Reliable running test cases. Easy installation and setup.

改善してほしい点:

Difficult troubleshooting, as logging quickly becomes confusing. Product updates must always be tested intensively.

Leapworkからの返信

7 年前

Major improvements of the handling and structuring of large flows are coming in Q2 2018, including capabilities for collaboration, revision history, and governance.

Jhanvi
インドのTeam Leader
情報技術、情報サービス, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Powerful Low-code Automation Platform

5.0 2 年前

製品を使ってみた感想: Leapwork is a strong platform for automation process which performs low-code development, automated testing and drag and drop facility to perform repetitive tasks in less time. I'm using this software to avoid repetitive tasks and perform automated testing without having too much knowledge of coding.

良いポイント:

Leapwork is developed for all the organizations who wants to improve their speed and quality without writing complex code. It's very easy to use and offers many features like automated testing, drag-and-drop and no-code environment.

改善してほしい点:

Personally, I'm not getting any issues with the software to perform my tasks of automated testing. It will be great if they provides more stability and performance.

Mark
アメリカのSenior Software Architect
政府機関, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

It just works

5.0 5 年前

製品を使ってみた感想: Easy to use. Very simple to implement and administer. A win for sure.

良いポイント:

The ease os use of Leapwork is what makes this product a win. Our staff is able to create automation without the knowledge needed from other products on the market. With the ease of creation and maintenance, we traded the license cost for what would be multiple employees manually exercising the same tests, for an obvious cost savings.

改善してほしい点:

We have not found many negatives to the Leapwork solution. We are anxiously awaiting the SQL Enterprise database implementation, but other than that we are pleased with the offering.