e-daysのレビュー

Would be lost without it, and brilliant customer service

製品を使ってみた感想： Completely rely on it for day to day management of absence management and reporting
If there is anything that I can't work out how to do, the e-days support team are always efficient and extremely helpful - I cannot fault them at all!

良いポイント:

Complete absence management - it does it all!

改善してほしい点:

Improved Outlook individual calendar integration would be good

Trimble

製品を使ってみた感想： Brilliant system overall

良いポイント:

Easy bookings, reports, calendars automated carry over, bulk update

改善してほしい点:

complex rota set up and system changing it in the new calendar year so I had to fix it again.

Edays

製品を使ってみた感想： - edays has helped the company to save time, effectively monitor staff absence, keep on top of other absences such as holidays, compassionate leave, working from home requests etc.

良いポイント:

- it is so easy to use- the front layout is nice and the back admin layout is not hard to use- the customer service portal is great, along with the information hub, which I use regularly- that there is a mobile app, so we can check edays on the go- importing entitlement is easy to use- there are webinars to help

改善してほしい点:

- perhaps the interface could look a little bit more modernised? just a suggestion

Worst Customer Service

製品を使ってみた感想： Awful. Have implemented and used many other more intuitive and better performing systems.

良いポイント:

In principal the features are easy to use

改善してほしい点:

In principal the features are easy to use and seem relatively straightforward, however when you try to use or change any of its functionality in practice, it never works correctly. The system regularly encounters issues and records change without any admin or user instruction to do so. The technical support team are never able to investigate or explain these changes. Or provide a satisfactory resolution. The technical support are unhelpful and provide no service whatsoever.

Brilliant holiday and sickness management system

製品を使ってみた感想： Nowadays we are faced with systems that are difficult to work out and take months to implement. What a refreshing difference you get with eDays - it is easy to set up and implement, easy to use, great view of all absences - individually and for all our employees. And the reporting functionality is superb. And really affordable. This is the second company where I am using eDays and I cannot recommend them highly enough!

良いポイント:

Ease of use, useful app, easy request and approval process, quick view of holiday year and any absences, excellent reports!

改善してほしい点:

Really tried hard to think about something and I could not find anything. Perhaps it would have to be an app, but as we work in an office environment - we are using the web link and no one has any problem with it.

Why E-days!

製品を使ってみた感想： Excellent support from the on-boarding team, it was very easy to get our company up and running. Whenever we have had a question, the product support team have been able to solve it within a few hours

良いポイント:

Simple to use, every user finds it intuitive to use and as a manager provides crystal clear overview of everyones absenteeism

改善してほしい点:

No real issue. Understanding part-time rotas took a bit of time and some additional support videos would be helpful in this area

Edays - forwarding thinking and flexible Absence Management system

製品を使ってみた感想： Great product, user friendly whether an employee inputting absence, a line manger approving absence, creating reports or HR applying new rules, the system is totally adaptable to apply changes. For instance, the Queens state funeral with the additional BH on 19th Sept - even before the Edays team had sent a communication out on how to apply the additional day (which in itself is excellent customer service) - our HR team had already actioned this in Edays on the morning of the announcement - this is because the system is so intuitive to use and the team felt confident in applying the change.
Overall excellent product, excellent customer service who are always there at the end of the phone and we have an excellent relationship with Harry Warren, who is always at hand to talk through any issues.

良いポイント:

The flexibility to adapt to local country nuances (such as Netherlands, Belgium, France, Hungary) these are very complex in their legislative requirements however working with Edays and the development team (shout out to Harry Warren) - we are all set up and are working brilliantly

改善してほしい点:

Tenure rules and rolling absence tracking

E=days makes tracking days electronicaly a breeze

製品を使ってみた感想： It has transformed how we manage employees time and attendance needs, from alocating working from home allowance, to managing sickness its very easy to use and clear cut information

良いポイント:

The easy and bright simple UI, navigation with big buttons that functionaly make sense, very easy to read colour coded caladenar, how it works and displays across various devices

改善してほしい点:

Lack of mobile app and would love to integrate it with other systems but options seem limited

Happy Administrator

製品を使ってみた感想： Found it easy to use and I believe managers also.

良いポイント:

From my point of administrating the system I find it easy enough to navigate and quick to make fixes and find what I need. If I ever have a problem or something needs changing I cannot do [sensitive content hidden] our support is always quick to help.

改善してほしい点:

There has been a few things it cannot do that would be useful to our business such as having more than one manager people able to fully manage a employee to the capacity they can both cancel training/holidays.

E-days is the best on the market

良いポイント:

It’s so user friendly. A great tool to make admin a lot easier

改善してほしい点:

Nothing its great, we honestly cannot fault it

NEW USER

製品を使ってみた感想： Very good!

良いポイント:

User friendly, you can't break it! We also like that you can customise your personal page.

改善してほしい点:

We don't like the main calendar view, it's confusing and you can't scroll week by week, it only jumps month by month.

From an admin perspective

製品を使ってみた感想： Great support!
The system requires a lot of monitoring as things often change or appears suddenly in our portal. It is very time consuming as we need to contact support every time. I believe that instructions on the fundamental admin features and settings/permissions where lacking completely in the implementation phase. We have tried "closed the gaps" along the way as we have no knowledge about how to ensure that the different countries settings are completely kept separate from each other. But I still believe that it is not 100% correct yet.

良いポイント:

Very easy to use and covers most features needed

改善してほしい点:

It creates a lot of issues when a group of different companies in different countries share the same portal/platform as the different local settings very frequently impacts other settings in the system. E.g. when a setting on the German template is changed, something suddenly changes on the Danish settings e.g. the German absence types appear on Danish users dashboard.

E-days

製品を使ってみた感想： The experience of E-days has been very positive. The absence types make it very easy to track a range of absences; and employee can easily access their annual leave, and mage this themselves.

良いポイント:

The interface (both front and back) is very intuitive and easy to use. The new back view features mean that the whole use of the system can be customised to each employee, if needed.

改善してほしい点:

I'm very happy with it. It works very well.

Banks Lyon Jewellers

良いポイント:

We needed a solution that managed all 18 team members holiday requests, and absenses etc in an easy to use, and easy to monitor interface. E Days Provided that for us

改善してほしい点:

The intergration was a little difficult, but in truth, the integration of any software, or indeed anything new in to my business is not without its challenges.

Alphaserve - E-days Review

良いポイント:

E-days is simple and direct to use. It offers integration with Outlook, so I can see everyone's time off making it easy to track. The layout and features of the system is great as well.

改善してほしい点:

I would prefer it if the reporting options can be more advanced as in having more fields/filters/custom report options - it feels a bit limited. Also, we can only pull last year, current year, or next year reports, and it doesn't allow us to look back at more than one year ago.

hr manager review

製品を使ってみた感想： very good

良いポイント:

comfortable for hr managers (can rate my own user experience only)

改善してほしい点:

changing features/design is least liked about this software as employees get lost

T2 Group

製品を使ってみた感想： Good customer support - always available to address any issues if they arise

良いポイント:

Ease of use. Self service. Good reporting

改善してほしい点:

Cost of licences/leavers licences. Due to our turnover, we need to order leaver licences regularly

E-days Support review

製品を使ってみた感想： Very professional, excellent set up service and initial demo of the system. all staff are helpful, the service team are prompt to answer the phone and generally can always assist on my first phone call and any issues I have had have been resolved same day.

良いポイント:

Its easy to use, nice to view and simple.

改善してほしい点:

I have no comments to make, there isn't anything I can think of that I dislike.

good features, easy to use

良いポイント:

good features (nhs update is great) easy to use, updates and videos are helpful,

改善してほしい点:

nothing really other than it logs me out roughly every hour

Very simple and easy to get started!

製品を使ってみた感想： Managers are able to see not just their own team but the entire company making it easier to authorise. We have a strange holiday allowance and E-Days allowed for this, very easy transaction! Very happy.

良いポイント:

its very user friendly, no jumping through hoops. It can be linked to outlook too. very simple and no bells and whistles of stuff you dont need like traditional HR software.

改善してほしい点:

we haven't come across any cons yet. Maybe a catch up call after using the system for 6 months?

Great piece of software

製品を使ってみた感想： Great experience

良いポイント:

It is easy to use, but so efficient and has really helped us in all aspects of the business. I would highly recommend - it beats a wall chart any day.

改善してほしい点:

Not applicable there is nothing I can think of that I do not like.

Easy to use

製品を使ってみた感想： Very easy to use

良いポイント:

Easy to use and train new employees to use

改善してほしい点:

Can be slow on customer service on occasion

Comprehensive Holiday Reporting Software

製品を使ってみた感想： Gives our business the transparency needed across all offices.

良いポイント:

You can use for multi-countries with different bank holidays, some of which also have different calendar start dates and can cope with part-time hours too. A lot of reporting functions. Individual & group ways to make changes. For most functions very easy to use, the more you put into the software, the more you will get out of it. Plenty of instruction videos to teach you something new.

改善してほしい点:

Would be great to get a app and simplifying and menus more.

e-days

製品を使ってみた感想： Much easier than spreadsheets, auditable, everyone can see what is going (but limited to the levels required by the business), makes booking holidays and monitoring absence a very easy process.

良いポイント:

Easy to use and easy to set up, you don't need to be an IT specialist to get going quickly.

改善してほしい点:

It could do more with the addition of timesheet facility. Other than that it is very effective.

Great first few months

製品を使ってみた感想： e-days is huge step forward for us. It's our first absence management system, having previously had each member of staff complete paper timesheets each month. We've finally stepped into the 21st century!

良いポイント:

Look and feel, ease of use. User friendliness.

改善してほしい点:

Not being able to visualise Overtime and Time in Lieu Earned bookings in the calendar views. I accept and understand they are not categories of "Absence". Even showing them as "corner tags" with callout boxes would be great. Ideally using the same visualisation style as for absences would be the preferred solution. It's the one common topic I've had negative feedback from my managers on.