キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年
Encircleとは
修復請負業者向けの非常に優れたアプリです。物件損壊に関するあらゆる記録を現場から迅速かつ簡単に文書化してレポートすることができます。
Excellent interface with field technicians and office staff. Final reports are robust, also able to share the data with the client in real time.
It can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.
レビューを絞り込む (25件)
Encircle is great to catalog your building contents for insurance purposes.
製品を使ってみた感想: All good so far!
良いポイント:
Got an insurance policy that'll reimburse you for fire damage, flooding, or another massive AOE that destroys your place? Yep. You think you're safe until you have to file a claim and document everything you just lost. That's where Encircle comes in. DOCUMENT EVERYTHING! As my lawyers often say, "the one who has the most documentation generally wins." Don't fight your insurance company. Give them a huge list of everything you lost in the incident by using Encircle. Document what you have, and then whenever you bring in a new non-consumable item into your place, just snap a picture of it and optionally fill in the details for it. You can easily separate everything into rooms.
改善してほしい点:
The thing I'm still not sure about is when I move from my apartment into a home, will it be easy to move items into a new room and location? I haven't tried yet, but my guess is that I'll just rename the place and its rooms. If something changes rooms, then it just gets moved in the app.
Pays for itself
製品を使ってみた感想: Encircle gives us a great source to capture all of our photos and documentation for our water mitigation claims as well as the rebuild projects that go along with them. It has helped us prove our work on claims and has certainly paid for itself over the years by saving our techs time and helping us better document our work, thus getting paid out more and faster.
良いポイント:
My favorite portion of Encircle, for our water mitigation company, is Hydro, their drying report software. It really helps make it easy for our technicians to create moisture maps and a report to send off to the insurance carrier showing exactly how the project dried.
改善してほしい点:
The Hydro webapp for the desktop environment is a little lacking compared to the iOS/Android version. But I hear that it's being worked on and should hopefully be improved on.
ENCIRCLE - Why aren't you using it already?
製品を使ってみた感想: I have used Encircle for years and have seen the refinement of the platform on a very regular basis. It seems like the folks at Encircle really listen to the user base and make changes that provide a better final product as well as make it intuitive for field staff
良いポイント:
Excellent interface with field technicians and office staff. Final reports are robust, also able to share the data with the client in real time!
改善してほしい点:
I would love to see Encircle incorporate and integrate a GOOD remote monitoring system
Encircleからの返信
3 週間前
Thank you so much for the great feedback! We’re so glad to hear that Encircle has been a valuable tool for you throughout your career in restoration! It’s great to know our updates are making a difference, and we’ll keep working to improve the platform based on user input. Thanks again for your continued support! - The Encircle Team
Wish it had more
製品を使ってみた感想: Easy to use, big help to field technicians
良いポイント:
I like the import floor plan feature to Xactimate
改善してほしい点:
I wish the floor plan import to Xactimate included more than only the walls, it doesn't add stairs, cabinets, etc. Shows in the floor plan but doesn't appear in Xactimate.
Encircle Review
製品を使ってみた感想: Absolutely love this platform. Easy to teach and train to new staff as well.
良いポイント:
All reporting and data can be across multiple devices at one time simultaneously.
改善してほしい点:
Sometimes taking an extended period of time to sync data from mobile devices to desktop/cloud server. Pricing is on the higher side.
Encircleからの返信
2 か月前
Thank you so much for your fantastic feedback! We're thrilled to hear you love the platform and find it easy to teach new staff—user-friendliness is key to our design. We also appreciate your comments on syncing times and pricing. We’re constantly working to improve performance and enhance the customer experience so your input is incredibly valuable. If you ever have any questions or need assistance, feel free to reach out! Thanks again for sharing your experience with us!
Encircle Has Made FP Better
製品を使ってみた感想: Our experience has been one of the higlest level of communication and customer service provided to our team. Beyond just the software itself we have utilized Encircles vast library of training videos and webinars to better our team at FP. They have their organization all pointed in one direction: to help improve the restoration industry for the contractor.
良いポイント:
Encircle is always changing to improve their platform to maek providing cirtical reports in a timley manner easier every day.
改善してほしい点:
That we did not setup Encircle earlier for our company. We had been using multiple softwares to provide reports that were subpar to those of Encircle.
Review of Encircle from the Contents Side
製品を使ってみた感想: Overall I am very happy with this program. The customer support is amazing and they are quick to assist.
良いポイント:
I enjoy the program as it is user friendly, fast and efficient in running reports daily. I also enjoy the fact you can watch the teams progress in real time.
改善してほしい点:
The thing I dislike is that the data is slow to download and some of the photo inventory gets missed if your not frequently clearing the cache and downloading the data.
Encircle user
製品を使ってみた感想: Very positive, it's easy to use and the ability to share information between team members.
良いポイント:
Being able to take photographs in the app ensures that photos are never lost, or forgotten - they're automatically saved. And the final report we generate is incredibly comprehensive and assists with favorable claim resolution.
改善してほしい点:
CRM would be a nice addition, especially review requests.
Usage of Encircle.
製品を使ってみた感想: Have been using the app for many years and haven’t stopped or changed platforms
良いポイント:
The ability to document every aspect of a claim effortlessly, pick and chose what to share with certain individuals.
改善してほしい点:
Sometimes does not save signed documents when processing in a low service area.
Encircle is a must
製品を使ってみた感想: Encircle made it so easy to not miss any data needed to be collected on a daily basis
良いポイント:
Encircle is the most easy platform for restoration jobs and the reports are beautiful
改善してほしい点:
There is not one thing I don't like about encorcle
Encircleからの返信
2 日前
Hi Kayla, Thank you for your review! We're thrilled to hear that Encircle has made managing restoration jobs easier for you and that you're enjoying the reports feature! We're always looking for ways to improve Encircle and make operations in the restoration industry even easier, so please don't hesitate to share any suggestions you might have. We appreciate your feedback!
Encircle Review - After disaster
製品を使ってみた感想: very pleasant, customer service is amazing, super friendly and solve problems quickly. Great program to work with.
良いポイント:
Organization of pictures is immaculate Setting up company documents (such as authorization and timesheets) is easy and practical Setting claims is very easy and efficient
改善してほしい点:
Invoicing or accounting compatibility can be improved
Encircle, THE app for Restoration!
製品を使ってみた感想: Overall, we enjoy using this program. It is great to have on phones, tablets and computers. Multiple users can utilize the features in real time, so claims go smoothly and efficiently for all users, no matter their role.
良いポイント:
Encircle is very user-friendly for a water restoration company, like us. We use it daily to keep up with claims and store photos and information. Customer support is always helpful and prompt to respond to any questions or concerns.
改善してほしい点:
Occasionally, we have glitches with our system. One time we had photos that were deleted, but support was able to retrieve them for us. Using android though with the app, we can not zoom out on photos, only with apple. That is a downside that affects us.
Professional
製品を使ってみた感想: Very Good. My team uses it daily on different job sites.
良いポイント:
I like that my team can all be on the same page as the job goes through the different stages. I also like the very professional reports I can submit to my customers.
改善してほしい点:
I would like for the sketch to have more measurements. IE doorways, cabinets.
Ease of working with Encircle
製品を使ってみた感想: I love Encircle it is likely the most important tool our business has as far as making work easy!
良いポイント:
The photo taking, floor plan, notes, documents, real time signatures etc
改善してほしい点:
I really cannot say I have seen any. They may need to update server do to the volume of photos people are taking.
Awesome Product
製品を使ってみた感想: Overall experience has been great! Love Encircle
良いポイント:
Encircle has been so easy to use and teach our techs
改善してほしい点:
Some app technical difficulties but they got resolved
A team asset
製品を使ってみた感想: Very good, a great documentation and communication tool.
良いポイント:
The ability to have everyone in the company able to access photos and videos for any given job. The video work order has been amazing for communicating exactly what staff need to do. It allows the project managers to provide an exact scope of work to the field staff without having to be onsite allowing them to move onto the next job and not waiting around for the workers to get to site.
改善してほしい点:
It can take sometimes take time to sync, especially in bad service areas. Having to repeatedly shut down and open up the program to "kick start" it back into syncing.
Owner of the business
製品を使ってみた感想: This is a staple for our business. Our team uses it daily.
良いポイント:
Visiblity and documentation of jobs. And the reporting function
改善してほしい点:
Some small issues with meter entry, otherwise great product
Best restoration product on the market
良いポイント:
I can’t list all of the things that make encircle amazing. It would take too long. This is our most essential tool.
改善してほしい点:
It needs a better CRM set up. We are still using another software for CRM
A Greta product
製品を使ってみた感想: Excellent experience No complaints. The floorplan sketch feature is the best.
良いポイント:
floorplan sketch. Ease of setting up new jobs
改善してほしい点:
I wish that when I changed the job acitivyt that it could trigger reminder emails for events, example, if I select work started, it should trigger a message or email to upload a work authorization
ServiceMaster of Burlington
製品を使ってみた感想: Very good and very consistent everywhere I have used it.
良いポイント:
How user friendly it is, even with all of the changes over the years.
改善してほしい点:
That there is no way to BOLD the notes in Work Order creation.
Encircle Review
製品を使ってみた感想: Very pleased with the software and the customer service. I also appreciate what they put into the training sessions as well.
良いポイント:
Ease of use and having all tools at our disposal. It is so convenient to be able to access each claim and utilize features for these.
改善してほしい点:
The time it takes to load pictures. Editing all water/moisture data points in the website.
Encircle review -
製品を使ってみた感想: So far so good. We are still trying to implement certain features across the board to all staff but slowly becoming more user friendly and with experience comes proficiency
良いポイント:
Listing NR items , instant daily photo uploads from the crew. Ease of singing A&A or COC Weekly , monthly training seminars . IICRC credits for continuing education
改善してほしい点:
Hydro is still slightly more confusing for technicians with limited training
Encircle review
製品を使ってみた感想: Positive, user friendly, successful experience.
良いポイント:
The reports section is excellent, i love the photo report and the pdf site inspection report. I also love the floor plan and integration with xactimate.
改善してほしい点:
I do not like that i cant do all things on encircle. id like to be able to schedule technicians and upload estimates etc.
Review by Stephen
良いポイント:
Report generating is so swift and simple. The pdf engine behind Encircle is authentic and smart.
改善してほしい点:
Downtime where we have to wait for eternity for it to load.
Great Software for Restoration Project Management
製品を使ってみた感想: Encircle allows us to not only store and categorize our photos but gives us several options to create reports from those photos . It also allows us to track our equipment and include our drying metrics.
良いポイント:
The Encircle app is easy to use for our technicians to upload and share job site photos, the company is also continuously improving the program and adding new features
改善してほしい点:
it can be frustrating when photos are incorrectly categorized as room photos instead of contents photos and there is no easy way to reverse it.