キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Zoho Socialとは

Zoho Social (ゾーホー・ソーシャル)は、企業・代理店のためのSNS管理プラットフォームです。 複数のSNSを一元管理し、投稿の予約・スケジュール管理、ソーシャルリスニング、分析レポート&ダッシュボードなど、SNSマーケティングに必要なさまざまな機能を提供します。

Zoho Socialの製品詳細

良いポイント:

I like that the software integrates Facebook, Twitter, LinkedIn, Instagram and even Google My Business. The automatic link shortening is a helpful tool.

改善してほしい点:

There are some limitations regarding posting to instagram and managing instagram accounts, though almost all social media managers struggle here.

Zoho Socialの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.5
機能
4.5
価格の妥当性
4.5

おすすめ度

8.9/10

Zoho Socialの総合評価は4.7/5です。 (キャプテラに寄せられた3,200件のレビューより集計)。

Zoho Socialを使用したことがありますか?

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レビューを絞り込む (3,200件)

Rogerio
Rogerio
Contract Test Analyst
認証済みLinkedInユーザー
環境サービス, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Nice and easy to setup and use straight away

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
認証済みレビュアー
認証済みLinkedInユーザー
広報・渉外, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

主要snsを全て1つで運用・管理できる素晴らしいツールです

5.0 昨年

製品を使ってみた感想: 基本的な機能はマニュアル不要で利用することができます。snsの新規導入から日々の管理、レポーティングまで活用できます。

良いポイント:

facebook、Twitter、Instagramなど主要なSNSの管理を一括で行うことができ素晴らしい。日々の数値チェックの手間が大幅に削減されました。

改善してほしい点:

特に不満はありませんが、スマホアプリの画面がブラウザ版並に使いやすくなればなお良いです。

Charlotte
Charlotte
英国のOwner
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 2年以上
投稿経路
ソース:GetApp

Zoho Social + Zoho One Fan

5.0 先月 新着

良いポイント:

Zoho Social is so user friendly, easily suggesting consistently high engagement times and integrating with the other Zoho apps available. It is best used with Zoho One, which allows access to the premium versions of all of the Zoho suite of apps.

改善してほしい点:

The free version dashboard is quite limited but that's to be expected. The paid version, however, is feature-rich.

Jürgen
Jürgen
ナミビアのManaging Director
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

Wolfpack Digital Marketing Review for Zoho Social

4.0 2 か月前

良いポイント:

It is priced reasonably and has a lot of great features that counterparts charge very expensive for.

改善してほしい点:

You can custom create reports but I would like to also see cross platform reporting templates.

James Edward
英国のChief of Staff
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Zoho Social Review

3.0 先月 新着

良いポイント:

The ability to teach people the platform was simple.

改善してほしい点:

Limited capability in terms of customisation

Samantha
Samantha
アメリカのCEO Founder Life Coach
認証済みLinkedInユーザー
出版, 自営業
使用期間: 1~5か月
投稿経路
ソース:GetApp

Zoho is what I have been searching for

5.0 2 か月前

製品を使ってみた感想: I am blown away by Zoho Social. I was looking for something that had all the bomb features but not the blow up price and I found it. This is EXACTLY what bloggers are looking for. Feature rich for a much better price! They are also so attentive but not in the annoying bug you kind of way like they generally bring value when ever they reach out. I LOVE ZOHO!

良いポイント:

I love everything. Inwas searching for features with out the cost and I found it.

改善してほしい点:

That I cant afford the addons like the CRM and stuff like that.

Caroline
Caroline
南アフリカのDirector
認証済みLinkedInユーザー
翻訳、ローカライゼーション, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

検討した類似製品:

We recommend Zoho social

5.0 先月 新着

製品を使ってみた感想: Very good, it is exactly what we needed!

良いポイント:

We have been using Zoho Social for a month and it has been a game-changer!

改善してほしい点:

Nothing really, I would like multiple brands to be a little cheaper...

Zubair
Zubair
英国のManager
認証済みLinkedInユーザー
セキュリティ、調査, 自営業
使用期間: 1~5か月
投稿経路
ソース:GetApp

Zoho Social For one stop Social Platform Management

5.0 3 週間前 新着

良いポイント:

Very easy and simple to use interface. allows you to customise for each platform

改善してほしい点:

not being able to place a link sticker on instagram stories.

Kamal
Kamal
インドのstudent
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Efficient Social Media Management with Room for Improvement

5.0 先月 新着

製品を使ってみた感想: I've been using Zoho Social, and it has streamlined my social media management significantly. The scheduling features are intuitive, and the analytics provide valuable insights into engagement. Integrating seamlessly with other Zoho apps, it has improved my workflow, though the mobile app could be more robust.

良いポイント:

What I liked most about Zoho Social is its robust scheduling and monitoring features. It allows us to plan posts across multiple platforms effortlessly and provides real-time analytics to track performance.

改善してほしい点:

What I liked least about Zoho Social is the occasional lag in the interface, especially when handling large volumes of data.

Stephanie
Stephanie
アイルランドのMarkerting
認証済みLinkedInユーザー
食品、飲料, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

Zoho Social - Love it

5.0 先月 新着

良いポイント:

Just tried out Zoho Social for managing my social media accounts, and I’m impressed! 🎉 The dashboard is clean and user-friendly, making scheduling and tracking posts super easy. 📅 The analytics tools give clear insights, and I love how it helps streamline engagement across platforms. If you’re looking for a solid social media management tool, Zoho Social is definitely worth checking out

改善してほしい点:

Zoho Social is solid for managing posts and tracking analytics, but it has some downsides. The mobile app is a bit clunky,

Rajeev
Rajeev
アメリカのFounder
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Great product for ENtreprenuers

5.0 3 週間前 新着

良いポイント:

Very easy to set up Works with the Social Media platforms I care about Inexpensive Feature rich

改善してほしい点:

Nothing in particular. The product meets my expectations.

Maini
Maini
オーストラリアのCEO
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Zoho Social is da bomb

5.0 4 週間前 新着

良いポイント:

I like it's ease of use. It took me only minutes to work out how to use it.

改善してほしい点:

Nothing so far. It's been pretty great. No complaints

Jose J
Jose J
アメリカのCTO
認証済みLinkedInユーザー
市場調査, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

A Great Solution to Manage and Keep track of your Social Networks Channels

5.0 2 年前

製品を使ってみた感想: Just one word: Wonderful.

良いポイント:

Zoho Social is an extensive platform. It has many features we love and use on a daily basis, like scheduled posts, follow global trends, publish quick content to Twitter, advanced reports and more. We really enjoy using Zoho Social.

改善してほしい点:

I have been using Zoho Social in my agency for quite a while. I have been noticing that the Zoho Social subscription price increased a lot recently. Anyways, still I believe Zoho Social is the best solution for us after having experience with other platforms that didn't fulfill our expectations.

Chuck
アメリカのOwner/Therapist
認証済みLinkedInユーザー
メンタルヘルスケア, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

検討した類似製品:

Great tool that's easy to use

5.0 5 年前

製品を使ってみた感想: Zoho Social is helping us plan our social media campaigns for months in advance. We can also log in and see how we're doing as far as engaging followers, seeing who likes what, watching for patterns, and more.

良いポイント:

This tool is much easier to use than the one we've been using for the last year or so. The calendar makes it easy to see what we have planned for the month, and if we need to reschedule something we can simply drag and drop on the calendar. The analytics on the Home dashboard are really useful in helping us track our followers' engagement. Overall, it's been a great product to use in our digital marketing plans.

改善してほしい点:

We've had some issues connecting a couple of channels to the platform, but we'll work it out eventually.

Mohamed
Mohamed
エジプトのCEO
認証済みLinkedInユーザー
アパレル、ファッション, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

I recommend using it

5.0 9 か月前

良いポイント:

The app provides tools to create engaging content, schedule posts, monitor engagement with followers, and analyze campaign performance

改善してほしい点:

When talking about the Zoho program, we find the absence of technical support, which affects the level of customer satisfaction. Also with regard to customer service, the slow communication of support with the customer is one of the problems that has raised the dissatisfaction of some Zoho program users in the past period. Therefore, this drawback overshadows the advantages of Zoho

Debbie
オーストラリアのMedia Management
認証済みLinkedInユーザー
慈善活動, 11~50人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

検討した類似製品:

So Easy!!

5.0 5 年前

製品を使ってみた感想: This makes our social media posting such an easy process and scheduled posts are easily manipulated if last minute changes are required. It has freed up time for the team and made it less stressful.

良いポイント:

It is our one stop shop for all our social media interactions and activities! We also love the reporting capabilities too that can be automated to receive regular reports on a number of different metrics. The APP is also easy to use and handy for on the run random posting. Price wise they are very competitive with us getting the functionality of some very expensive programs without the price tag which is great when you are just starting out.

改善してほしい点:

We have only been using Zoho Social to it's fullest for a few weeks so can't think of anything yet!

Melissa
Melissa
アメリカのDirector of Communications
認証済みLinkedInユーザー
教育管理, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Great alternative to well known social media management programs

4.0 4 年前

製品を使ってみた感想: Zoho has a robust suite of inexpensive high powered programs. I have been searching for my social media management unicorn and have tried nearly everything on the market. Zoho Social offers a great value for the cost compared to other programs, is easy to use, including on the mobile app and I was able to receive 6 months free on their COVID 19 plan.

良いポイント:

Zoho social was easy to implement and begin using. Love the SmartQ feature and it seems to interface with Instagram better than other programs.

改善してほしい点:

Does not have automatic image resizing so photos have to be readjusted at times.

May
May
英国のSocial Media Executive
認証済みLinkedInユーザー
建設, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路
ソース:GetApp

検討した類似製品:

Great App

5.0 3 年前

良いポイント:

I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.

改善してほしい点:

The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.

認証済みレビュアー
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 自営業
使用期間: 1~5か月
投稿経路
ソース:GetApp

検討した類似製品:

My time with Zoho Social

4.0 昨年

製品を使ってみた感想: So far I like it. It has room to improve. Apps like Metricool perform similarly but include YouTube. And the restrictions on the size content per platform needs to be updated too. Other than that, I love Zoho Social.

良いポイント:

I really enjoyed being able to access and post to all of my social media accounts at once. Also Seeing the likes and subscribers/followers.

改善してほしい点:

The cost for the plan to include YouTube and requiring media sizes when the actual platform allows!

Anissa
アメリカのMarketing and Communications Director
ホスピタリティ, 11~50人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Love the ease of Zoho Social

5.0 5 年前

製品を使ってみた感想: Or social media engagements is growing for our organization and it is helpful to have comprehensive engagement reports all on the Zoho Social platform because we can see exactly what posts our audiences respond to the most. Having this data and the insights right in hand helps my team create posts that replicate the type of content that will yield the most engagement.

良いポイント:

Social Media scheduling for the three channels I am the administer of is so easy! Instead of posting every day, I schedule once or twice a week. My colleagues are able to see the schedule and we can easily move posts around if we see we need to change days or time. I love the feature that shows you the best time to post. I am able to catch up on all direct messages from each social media channel in one spot, on Zoho.

改善してほしい点:

I don't have any cons or anything that I like least about the software.

Bailey
Bailey
アメリカのConsultant
認証済みLinkedInユーザー
経営コンサルティング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Best Social Scheduler of Them All

5.0 4 年前

製品を使ってみた感想: Zoho Social is an essential part of my business and I couldn't function without it.

良いポイント:

Zoho Social has been the best social media scheduler I have ever used. It can actually post to Instagram. It has specific brand management and makes reporting for my clients super easy. The pricing is awesome! I can build the package to my news and reduce as needed. The clean design works great and the app makes things really mobile. I think my favorite part though is that I've experienced the improvements they've made so they are actively looking on improving and making it even better.

改善してほしい点:

They updated and fixed most of the cons. I couldn't use it for one of my clients for awhile because it didn't have Facebook Group posting but now it does so that's not really an issue. I do wish that if I was linking a video it could take a thumbnail for Instagram the way it does for Twitter.

Jake
英国のDigital Marketing Executive
認証済みLinkedInユーザー
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 6~12か月
投稿経路
ソース:GetApp

An elite social media management tool

5.0 6 年前

良いポイント:

Zoho Social is an excellent way of keeping all of your social channels in one place. As a Digital Marketer, I've tried any different platform including the 'big brands' which offer fewer features for a higher price. I enjoy the interface of Zoho Social as it's modern, clean and easy to use whereas others seem to be dated and clunky. Zoho Social allows me to do everything I need and more! It's also the first social media management tool I have come across that allows me to manage my Google My Business account which in my opinion is a fundamental channel. There are endless features such as advanced analytics, post scheduler, message centre for all of your messages across the different platforms and 'brand health'. I'm looking forward to any and every new feature that will be released in the future.

改善してほしい点:

I wish I was able to exchange one of the 6 set social media accounts. For example, I manage two LinkedIn company pages, for the same brand, but one in London and one in Melbourne - I would like to also add Melbourne instead of using LinkedIn Profile. I wish that I was able to manage Instagram DM's in the message centre. I wish they have didn't remove the support for Google+ as Google+ is shutting down for consumers only and not for business - we hope to maintain our Google+ account and will have to manage this outside of Zoho Social. This may, however, not be down to Zoho as Google is removing Google+ API.I wish I was able to exchange one of the 6 set social media accounts. For example, I manage two LinkedIn company pages, for the same brand, but one in London and one in Melbourne - I would like to also add Melbourne instead of using LinkedIn Profile. I wish that I was able to manage Instagram DM's in the message centre. I wish they have didn't remove the support for Google+ as Google+ is shutting down for consumers only and not for business - we hope to maintain our Google+ account and will have to manage this outside of Zoho Social. This may, however, not be down to Zoho as Google is removing Google+ API.

Franklin D
Franklin D
アメリカのFounder/CEO
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Almost Perfect

4.0 8 年前

製品を使ってみた感想: I have tried a lot of social media management platforms and never really considered Zoho Social. I thought of them as mostly a CRM platform, but when I saw their CRM Plus which included CRM Social and many other platforms, I decided to give it a try. I have to say that I have been very pleased with the ease of use, the browser integrations and the reporting. When you log in to your account, you can immediately see how your brand is performing via the Brand Health Dashboard. At a quick glance I can see which platforms and types of posts are getting the greatest engagement. Everything is so darn easy. The performance, the posts and the live stream are easily accessible on the Brand Health Page. Another nice feature is the Smart Q, which will automatically suggest and schedule posting times based on the percentage of top engagers that will see it. If there is not an optimal time on that day, the Smart Q will suggest the next best time. Nice! Another great feature is the monitoring, which allows you to specifically listen for keywords, brands, mentions, users, lists and more for your social profiles. The streams are arranged similar to Hootsuite feeds which can be arranged. The reports features are very nice as well. You can use standard reports for Facebook, Twitter and Instagram or create a custom report which can be sent at predetermined intervals to you, your clients or both. The reports are pretty robust (especially for FB) and at the price point of Zoho Social, you get all of the reports. There is no nickel and diming for more in-depth reports like some other platforms. Their connections tab will let you know who recently engaged with you, as well as who is the most engaged. This way, you never miss an opportunity to engage and build a good audience for your brand. Additionally, the collaborate tab allows you to have discussions with those who are engaging with you brand which can be helpful in broadcast messages or brand loyalty. Zoho Social has so any features that it is hard to believe that you get all of this at such a reasonable price point. If you add on the ability to integrate your social with their project planning, crm, sales IQ, and campaign platforms, the capabilities are ridiculous (in a great way). Zoho Social deserves a serious look from new social media marketers as well as established digital marketing firms.

良いポイント:

-Rich Feature at a very reasonable price point -Great analytics and custom reports and scheduling -Brand Health at a glance-No deep digging needed for analysis -Ability to collaborate with those who engage and team members. -Browser posting plugin -Smart Q for suggested best times based on engagement -Easily switch between brands -Integration with other valuable Zoho platforms -Android and Iphone mobile app

改善してほしい点:

-if you have a client that needs to approve the content, then they have to be added as a user at an additional cost -Smart Q will sometimes only have one optimal time for a day, or possibly push your post out a few days for maximum engagement.

Muthoni
Muthoni
ケニアのLicensed Therapist
認証済みLinkedInユーザー
メンタルヘルスケア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Tired of the hustle of managing your brand on social media? Zoho Social is the answer.

5.0 11 か月前

製品を使ってみた感想: Zoho Socials keeps all my social media channels really busy. It makes work so much easier on when it comes to putting business content out there. I am also able to see how my brand out there. What a good thing to be able to do all these things in a single place

良いポイント:

Apart from being an employee at The Brain Initiative, I also run a mental wellness center as an independent therapist. I often use Zoho Social to manage my business social media pages. It is an easy tool to setup and implement since it fits flawlessly with existing tools in my workspace. It's simplistic and beautifully designed UI gives me an incredible user experience where Iam able to easily use it to gain maximum benefits through it. One thing I love about Zoho Socials is that Iam able to schedule my posts publishing time to when the audience is usually active on media platforms. Also I can monitor every single post on all my socials from Facebook, X , TikTok, YouTube and Instagram from a dashboard on realtime and engage with audience by replying to their dms. With pre-built reports or I can even create new ones Iam able to analyse performance of my posts from where I now understand my audience and how we engage.

改善してほしい点:

Honestly! Zoho Socials ticks all the boxes for my social media pages handling needs for me

Sean
Sean
アメリカのManaging Director
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

検討した類似製品:

Best Brand Management App!!!

5.0 4 年前

製品を使ってみた感想: The time saving and productivity increase is more than enough of an ROI in purchasing this software.

良いポイント:

Easy to use interface, the monitoring feature is the best. we watch many of our clients competitors this way.

改善してほしい点:

need to add more local channels like Bing and Yelp

Kelsey
オーストラリア
認証済みLinkedInユーザー
使用期間: 無料トライアル
投稿経路
ソース:GetApp

A lot of really great features, there are improvements needed, which a few companies will want/need

5.0 6 年前

良いポイント:

OVERALL: A really nice social management with the best analytics and a robust CRM perk included. SUGGESTED IMPROVEMENTS: I would like to see the app to have access to the most engaged users with the brand/content (this is an amazing feature, we need to be able to take this on the go). Also to be able to schedule video is needed (you can't even schedule this to post manually). Finally, a visual planner or better proofing interface for clients would be more helpful to agencies. Also not the best for e-commerce dependent businesses - you need to add shoppable items. If you can add a few of the features Later is doing, this software would knock social media mmgt out of the park. PROS: - has a really unique CRM aspect that allows you to identify the most engaged users of your brand & keeps track of their interaction - better for agencies needing to proof to clients - works on multiple social networks - has an app (needs improvement - missing some functionality but generally loads & functions well) - Interface is straightforward - has a really nice video demonstrating power of features, and how to use them - planning calendar is one of the easiest I've used, and makes posting quicker

改善してほしい点:

CONS: - The online interface while nice, is a little hard to navigate at times. It is easy enough as an agency to navigate, but I haven't tested it with a client yet for this reason. - No visual feed planner. Its easy enough to do on your own with InDesign, but if your clients are posting additionally on their own at all, it creates extra unneeded work for the agency. - Need to be able to post video (even if its manually). - Needs access to CRM (shows most engaged users & keeps track of their interested content) on the app. - Be able to tag shoppable content. FINAL THOUGHTS: Really, really, really have high hopes for Zoho here. They have been on our radar when they developed their CRM suite. We were too small at the time to need it, but with the addition of this social media mmg software, they could have a home run if they fixed a few things. Keep the updates coming! Nearly there