キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Doxy.meとは

Doxy.meを使えば、医療組織は誰でも、どこでも、どのデバイスでもアクセスできるバーチャルケアを提供できるようになります。

Doxy.meの製品詳細

良いポイント:

Its really easy for the client to get started on. Customer service answers right away and is very helpful.

改善してほしい点:

I have had technical issues with the quality of the video session, frozen calls or poor image. Most of those are due to poor internet or poor connection in the part of the client.

Doxy.meの評価

評価ポイント

使いやすさ
4.9
カスタマーサービス
4.5
機能
4.6
価格の妥当性
4.8

おすすめ度

9.4/ 10

Doxy.meの総合評価は4.6/5です。 (キャプテラに寄せられた1,206件のレビューより集計)。

Doxy.meを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (1,206件)

Cassandra
Office Manager
認証済みLinkedInユーザー
メンタルヘルスケア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

No Downloading

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
Tesla
Tesla
アメリカのNone
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1年以上
投稿経路

Doxy.me review

5.0 3 か月前

製品を使ってみた感想: I have had a very positve experience with it, very easy to use.

良いポイント:

I like that i can meet virtually for appointments.

改善してほしい点:

There is nothing i dislike about doxy.me. it is a great program.

Vickie
アメリカのClinical Social Worker
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Doxy.me is the only telehealth/teletherapy tool for me!

5.0 6 か月前

製品を使ってみた感想: Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

良いポイント:

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

改善してほしい点:

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

Susan
ニュージーランドのIntuitive Therapist
代替医療, 自営業
使用期間: 2年以上
投稿経路

Great Platform

5.0 2 か月前 新着

製品を使ってみた感想: I use Doxy.me regularly to connect with my overseas clients and find it easy and great to use.

良いポイント:

An easy reliable platform to use, keeping patient confidentiality

改善してほしい点:

nothing has been a problem so far while using Doxy.me

認証済みレビュアー
認証済みLinkedInユーザー
デザイン, 自営業
使用期間: 1~5か月
投稿経路

Works but with many inconveniences

2.0 昨年

良いポイント:

It seems like a free service, so it's an option for appointment based meetings

改善してほしい点:

but I have always had consistent issues for connectivity for both video and audio. Lagging has been a common issue so I would prefer other applications.

David
アメリカのPsychiatrist
医療業務, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Reliable simplicity makes sense.

5.0 3 か月前

製品を使ってみた感想: I like it. And rely on it daily for my work.

良いポイント:

I like the low price and reliability. Simplicity makes it easy to use.

改善してほしい点:

Sometimes call quality used to vary but it is better now.

David
アメリカのpsychotherapist
メンタルヘルスケア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Easy to Use, worth every penny

5.0 8 か月前

製品を使ってみた感想: I have used Doxy for 4 years. I checked out a number of competing platforms, all of which had more cons than pros. Doxy keeps it simple for me and more importantly, for my clients.

良いポイント:

This is the simplest, most user-friendly telehealth platform I have ever used, including the one within the EMR system I use. Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions.

改善してほしい点:

The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. I just have to be careful and prepared to troubleshoot with clients.

Joseph
アメリカのLicensed Professional Clinical Counselor
メンタルヘルスケア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Reliable and secure

5.0 6 か月前

製品を使ってみた感想: Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great.

良いポイント:

Security encrypted end from end and HIPPA compliant.

改善してほしい点:

occasional technical issue on other end with clients, mostly Android phones

Annelie
アメリカのLCSW
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

Doxy is the most professional and HIPAA compliant platform for counselors and doctors.

5.0 5 か月前

良いポイント:

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

改善してほしい点:

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Susan
アメリカのTherapist
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Exceptional Value

5.0 10 か月前

良いポイント:

Doxy.me is easy to set up and use, offers exceptional value, and is reliable.

改善してほしい点:

I use the free version, occasionally the video quality is not as nice as I would like it to be, yet this is not a deal breaker for me.

Ricardo
アメリカのTherapist
市民団体、社会団体, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

No-clunk, user-friendly, clean way to do telehealth for both clinicians and clients!

5.0 先月 新着

製品を使ってみた感想: It has been incredibly smooth for me as well as for my clients!

良いポイント:

It's incredibly user-friendly and clean looking which only helps me use it more often!

改善してほしい点:

I wish that the free version had a way for me to blur my background.

Iris
アメリカのTherapist
メンタルヘルスケア, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Reliable virtual platform

5.0 11 か月前

製品を使ってみた感想: I have enjoyed using this platform and it has been quite reliable.

良いポイント:

I like that it is HIPPA compliant, easy to navigate, user friendly, and they offer a free version. My practice fluctuates and at times is slow which would not benefit me to pay the subscription.

改善してほしい点:

It would be nice if they offered different pricing options. I realized the higher you pay the more the "bells and whistles". The paid subscription has some great features which can be customized.

Laura
アメリカのMFT
病院、ヘルスケア, 自営業
使用期間: 2年以上
投稿経路

I love this Product

5.0 11 か月前

製品を使ってみた感想: It is easy to easy to use and each time I have had a problem they have responded well

良いポイント:

Ease of use and it has all the elements I need

改善してほしい点:

I have no complaints about the product.

Leslie
英国のTherapist Supervisor
メンタルヘルスケア, 自営業
使用期間: 1年以上
投稿経路

An fabulous product that I wouldn’t be without

5.0 12 か月前

製品を使ってみた感想: Great. I have recommended Doxy.me as the platform to my clients and my Supervisees, my colleagues and my peers.

良いポイント:

The ease of use. Clients don’t have to download anything, just click on the link I send when I open up Doxy. The waiting room feature is great. It’s still free. Quality of video and audio.

改善してほしい点:

I can honestly say I haven’t found any faults with Doxy.me and I’ve been using it for 2 years

Janet
アメリカのPsychotherapist
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Doxy.Me is a great online platform

5.0 9 か月前

製品を使ってみた感想: Very positive. They are very responsive to questions and support issues. The system works well.

良いポイント:

I started using Doxy.me during the pandemic when we all had to scramble quickly to move from in person to online. I've found the platform to be very easy to use for me as well as for clients. I continue to use the free version as I am not working as much and don't need the extra features.

改善してほしい点:

I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet outages happen).

Henry
アメリカのpsychololgist
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Great platform, capable of resolving problems.

5.0 7 か月前

製品を使ってみた感想: Doxy.me is great! I'm very pleased with it and will continue using it as long as I'm in business. Other than the long delayed help with technical problems, doxy.me is great. I'll bet that in the future they will not allow a complaint to linger for months as they are perfectly capable to helping resolve such problems.

良いポイント:

It's easy to use and the price is affordable.

改善してほしい点:

It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and discouraging clients) Doxy was slow to help though I kept complaining for months. When they finally contacted me directly and worked with me the problem was resolved perfectly. They had said to use Chrome, but now they said use Firefox. The other issue was my ethernet cable which had a problem (I thought ethernet was to be preferred but cables wear out - who'd have guessed?) going over to Wi-Fi then totally fixed it.

Yvette
アメリカのPsychotherapist
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Doxy works well

5.0 8 か月前

良いポイント:

Good audio and video and it's hipaa compliant

改善してほしい点:

I wish there was an alert to let me know when clients entered the waiting room. I also wish the virtual backgrounds worked better. Pt sometimes could not see parts of me. I looked ghostly

Dawn
アメリカのLicensed Professional Counselor
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Dawning Phoenix says thank you

4.0 昨年

製品を使ってみた感想: Extremely positive overall, mostly due to the HIPAA compliance with ease of use for clients and no required identification, which really makes clients comfortable on a platform they've never used before. No complaints from them!

良いポイント:

Flexiblity, client anonymity, a basic package option that does not require using or even purchasing features I have zero interest in utilizing.

改善してほしい点:

Audio quality is inconsistent but reliability has improved since access problems during high demand in 2020.

Rochelle
アメリカのAPRN-CNP, PMHNP
メンタルヘルスケア, 自営業
使用期間: 1年以上
投稿経路

User for over 1 year

5.0 5 か月前

製品を使ってみた感想: Great, very little issues, occasional disconnect but not sure if it's on the clients end or not.

良いポイント:

Secure, easy to use, good connectively, no complaints from clients.

改善してほしい点:

Please add "touch up my appearance" to the video settings. It blurs out a lot of the wrinkles, pock marks, signs of aging, and sun damage! :)

Nicholas
アメリカのPsychotherapist
メンタルヘルスケア, 自営業
使用期間: 1年以上
投稿経路

Doxy is great for telehealth!

4.0 昨年

製品を使ってみた感想: Doxy has made it possible for me to work from home. It has made it easy to acclimate new clients who have never done telehealth. My clients and I are very happy with the ease of use and quality of the audio and video. As a patient myself, I have used Zooom and other platforms and found them cumbersome, poorer in quality and harder to use.

良いポイント:

I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.

改善してほしい点:

Occasionally the audio goes out or the video freezes, but I suspect that is due to users internet service. When clients have fiber optic internet there are rarely issues.

Allandra-Marie
アメリカのPsychotherapist
メンタルヘルスケア, 自営業
使用期間: 1年以上
投稿経路

Affordable, efficient, Hipaa compliant

4.0 昨年

製品を使ってみた感想: Overall I have had a very positive experience and the fact that I'm able to get this quality for free is priceless.

良いポイント:

I liked that this platform provided the option to continue services for free while being HIPAA compliant and being 1 of the first video platforms to do so during the pandemic. It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations.

改善してほしい点:

At times the audio and visuals can be glitchy

Anna
アメリカのPsychotherapist
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Psychotherapists perspective

5.0 10 か月前

製品を使ってみた感想: I am most satisfied with the service afforded by Doxy.me

良いポイント:

Reliability and ease of use for clients.

改善してほしい点:

In the future we will have the ability to afford more of virtual and realistic presence. But, I am not certain this is necessary. This works and affords those in remote areas options.

kathy
アメリカのtherapist
メンタルヘルスケア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Easy to use and usually consistently works

4.0 昨年

製品を使ってみた感想: great usually makes it easy for me to meet with clients daily. Clients enjoy being able to see who they are talking to.

良いポイント:

ease of use, waiting room, analytics, meeting history

改善してほしい点:

No groups, not able to share screen unless pro

John
アメリカのClinical Social Worker
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Doxy works very well for me

5.0 5 か月前

製品を使ってみた感想: It's there when I need it. With a very limited practice I appreciate that no cost is involved. Clients quickly become comfortable using Doxy.

良いポイント:

Easy to use for both practitioner and client.

改善してほしい点:

There are occasional problems but my experience is that these are quickly overcome

Suzanne
アメリカのTherapist
メンタルヘルスケア, 自営業
使用期間: 2年以上
投稿経路

Doxy.me is a professional Godsend

5.0 11 か月前

製品を使ってみた感想: I am dependent on Doxy and appreciate a powerful and valuable tool, for free!

良いポイント:

It is a vital and free HIPAA compliant video conferencing tool for telehealth therapy appointments!

改善してほしい点:

it gets glitchy every once in a while. But there is not much to dislike.

Helen
アメリカのCounselor
消費財, 自営業
使用期間: 2年以上
投稿経路

Therapy Sessions

5.0 10 か月前

製品を使ってみた感想: They are a good and supportive company that I use on an daily basis

良いポイント:

The ease of using and support of the program that helps me do my work in supporting clients.

改善してほしい点:

Nothing - they are a good company with great features and help me do my work. I hope to continue using this program.