キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Jotformとは

あらゆる規模の企業に理想的なフォーム構築ツールです。ユーザーがアンケート・フォームを作成したり、提出内容をレビューしたりする際にも役立ちます。

Jotformの製品詳細

良いポイント:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

改善してほしい点:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Jotformの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.4
機能
4.6
価格の妥当性
4.5

おすすめ度

8.7/10

Jotformの総合評価は4.7/5です。 (キャプテラに寄せられた2,023件のレビューより集計)。

Jotformを使用したことがありますか?

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レビューを絞り込む (2,023件)

jason
jason
Owner
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Works good for making surveys

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Tim Van
Tim Van
アメリカのSenior Project Supervisor
認証済みLinkedInユーザー
高等教育, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Our most efficient tool for creating forms and documents for our projects.

5.0 2 か月前 新着

製品を使ってみた感想: It has been a very rewarding experience working with Jotform to create forms and documents for our projects. It makes it so easy for us to document our projects and offers us a single place for all our form creation needs which is so convenient compared to having multiple products.

良いポイント:

Jotform makes it so easy for us to create any type of form and document that we need for our projects. It is very easy to use and the document creation process is very straightforward. It has well designed and easy to customize form templates that saves us time when creating our forms. It allows us to save and share our documents in pdf format which is much more secure.

改善してほしい点:

Jotform has not given us any troubles at all since we started using it. We have not experienced any cons as up to now.

Jotformからの返信

先月

Hi Tim, Thanks for your positive review. We're thrilled to hear that our platform is making form creation easy and efficient for you. It's great to know that our customizable templates and PDF sharing features are saving you time and ensuring your documents are secure. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Mark
アメリカのWebmaster
非営利団体運営, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Jotform simplifies everything

5.0 2 か月前 新着

製品を使ってみた感想: Customer support is generally very good. It sometimes depends on the person answering, and I sometimes get different answers from different people. But, they get back to me quickly and with good information. It's a complex program, does what I need, and help is available when things go wrong.

良いポイント:

I run a scholarship program using JotForm. We have a long application that is simple for students to complete. I share the results with 60 scholarship providers. Each one receives a different set of applications. All of this is simple to do.

改善してほしい点:

When creating reports, fields appear in the order they were created, not the order they are listed on the application. This means it takes more time to find the fields I want to include.

Jotformからの返信

先月

Hi Mark, Thanks for your feedback. We're glad to hear that our platform helps streamline your application process and that sharing results is simple and straightforward. Can you explain a bit more about the issue you have encountered with creating reports? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. As soon as we get a better idea of what's happening, we'll be able to help you more with this.

Brook
アメリカのPresident
人材, 自営業
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Average Product

3.0 2 か月前 新着

良いポイント:

Convenience and low cost. Templates are nice too.

改善してほしい点:

I like to use products that integrate all in one platform. Too many standalone products. I prefer google forms.

Jotformからの返信

先月

Hi Brook, Thanks for your positive review. We're happy to know you appreciate the convenience and low cost of our service, as well as the quality of our form templates. If you can share a bit more information on which standalone products you're referring to, we can check it and see what other things we can do to help you or share workarounds that will help. Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Joshua
オーストラリアのApplication Specialist
小売, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Made our informal processes compliant

5.0 3 週間前 新着

良いポイント:

Jotform has helped formalised a few different processes that we have running in our stores where a contractual agreement and it being signed off is necessary. Previously we would have this in a more informal manner but we have had to change that for compliance reasons. More specifically, this helped us keep track of loan devices we provide by having the customer sign off on the agreement and the condition of the device prior to being handed over. The website builder is easy enough to use and responses/results are easy to share to other parties that need to view it. It was disappointing to find out that Microsoft Forms does not allow for a way to e-sign on forms but that was what drove the implementation of JotForm in our org. We also currently have it configured to integrate with Sharepoint so that the files are also being backed up there for an additional layer of redundancy.

改善してほしい点:

Nothing in particular, helped us formalise some key processes in our business.

Jotformからの返信

3 週間前

Hi Joshua, Thanks for your positive review. We're happy to hear that our platform has streamlined your work processes and enhanced compliance for your store operations. We're also pleased that you find our Form Builder user-friendly and that sharing responses with other parties has been straightforward. Your feedback is invaluable to us, and we appreciate you sharing your experience. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Andrew
英国のSafety and Security Manager
航空会社/航空産業, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Very easy to use but a bit pricy.

5.0 2 か月前

製品を使ってみた感想: Overall, I have found JotForm easy to use and am still learning much of what is available. Their biggest downfall so far is their customer services, they do respond but mainly with generic answers that really do not help with specific enquiries.

良いポイント:

There is a wide range is fields available which makes forms highly customizable. The form builder interface is easy to use. The final form is clean and well presented, even with the default overlay. There are many integrations to choose from.

改善してほしい点:

The price is quite high especially as there are alternatives available that are much cheaper. Support is very sparse and a little erratic with questions being answered is a very generic way. Integrations are not very straightforward to set up.

Jotformからの返信

3 週間前

Hi Andrew, Thanks for your positive review. We're glad to hear that you find our platform easy to use and appreciate the wide range of customizable fields and integrations. It's great to know that the results meet your expectations. We understand your views about our pricing, rest assured it reflects the top-notch features, robust security, and comprehensive support we offer. These are aspects often lacking in cheaper options. Feel free to reach out to us if you have any questions through our Contact Us page at https://www.jotform.com/contact/, and we will do our best to help you.

Ally
アメリカのFounder and Lead Planner
イベント企画運営, 自営業
使用期間: 2年以上
投稿経路

検討した類似製品:

Lifesaver and Easy

5.0 2 か月前

製品を使ってみた感想: Cannot live without it! I literally use everyday!

良いポイント:

I like the functionality and ease in customization.

改善してほしい点:

If I forget to connect to Google Drive, when I do, I wish we could sync all data not just from when it was connected and going forward (I know there is the option to sync all data when connecting Google Sheets).

Jotformからの返信

先月

Hi Ally, Thanks for your excellent rating. We are happy to know that our platform fits your needs, and it was easy for you to use. We have escalated your request to our Developers at this ticket: https://www.jotform.com/answers/15125711 on syncing previous data to Google Drive. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to the thread and let you know. As a workaround for now, you can download all your submissions data and files from your Tables and upload them manually to your Google Drive. Here are links to the guides on how to download the submissions data and files: 1. Download Submissions: https://www.jotform.com/help/73-download-form-submissions-to-excel/ 2. Download Submission Files: https://www.jotform.com/help/356-download-files/ If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Anzio
アメリカのCEO
グラフィックデザイン, 自営業
使用期間: 1~5か月
投稿経路

Jotform: The Best Form and App builder out!

5.0 2 か月前

製品を使ってみた感想: Jotform is a game-changer! The ability to create fully functional forms without any coding is revolutionary. The platform is flexible—I can add conditional logic, integrate with other tools, and even accept payments directly through my forms and apps. Jotform is the ultimate no-code tool for building forms and apps. It's made my job so much easier!

良いポイント:

Jotform has completely transformed the way I handle form creation! The ease of use is unparalleled—I was able to create complex forms within minutes without writing a single line of code. It's incredibly user-friendly, and the drag-and-drop interface makes designing forms an absolute breeze. Highly recommend Jotform for anyone looking to simplify their workflow!

改善してほしい点:

As someone with zero coding knowledge, Jotform has been a lifesaver. The flexibility and creativity it offers are amazing. But, I wish we could add video to the background of the regular forms like you can in the card view. I think this would give both a dynamic look, reach and feel for customer interaction.

Jotformからの返信

2 か月前

Hi Anzio, Thanks for the excellent review and recommendation. We are happy to know that you find our platform convenient and user-friendly. You can add a background as a GIF or video in the classic form layout, but you would have to use custom CSS. You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help you with that. We have also gone ahead and escalated your request to our developers at this ticket: https://www.jotform.com/answers/15165751. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

Fernando
ブラジルのCEO
食品、飲料, 自営業
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Easy and cheap

5.0 2 か月前 新着

製品を使ってみた感想: I found the usability to be simple, intuitive and I was able to build my form with ease. The free plan offers a larger response package than competitors and, therefore, was more worth it for me.

良いポイント:

It's cheaper than some competitors and provides the same features and ease of use.

改善してほしい点:

Few themes to apply to surveys created on the platform.

Jotformからの返信

先月

Hi Fernando, Thanks for your positive review. We're happy to hear you find our product both cost-effective and user-friendly. Your positive words are greatly appreciated. If you have any questions or suggestions, especially with form themes, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Andy
英国のDigital Marketing Executive
初等・中等教育, 201~500人規模の会社
使用期間: 2年以上
投稿経路

This should be the standard

5.0 先月 新着

製品を使ってみた感想: It has been a revelation in data capture through forms and no other system compares

良いポイント:

The ability to use the many widgets to create a fantastic UX for form submissions

改善してほしい点:

There is nothing I don’t like about the system.

Jotformからの返信

先週

Hi Andy, Thanks for sharing your positive review. We are delighted to know that you are able to create the forms you need and utilize our available widgets. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Deana
アメリカのAccounting Manager
高等教育, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Jotform was a great decision

4.0 2 か月前

良いポイント:

I like the customization of Jotform. The conditional options help with automations

改善してほしい点:

I have not had issues with Jotform just yet

Jotformからの返信

2 か月前

Hi Deana, Thanks for the excellent rating. We are happy to know that you like our form customization and conditional logic features. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Natasha
オーストラリアのOwner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Love JotForm

4.0 3 年前

製品を使ってみた感想: It's been great. It streamlines so much of my business. It's become a vital part of my processes and workflows.

良いポイント:

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

改善してほしい点:

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

Jotformからの返信

3 年前

Thanks for your review. Glad to know JotForm helped you in your business. Just FYI, we have an Enterprise solution where you can have a sub-account feature as well as choose your server location e.g. in Australia so your data never leaves your country. HIPAA is also optional in Enterprise. Please check this out https://www.jotform.com/enterprise. For the standard version, since HIPAA is all about safeguarding PHI, all users from different parts of the globe specifically those who also operate in the US can choose to enable HIPAA if they are subscribed to the Silver or Gold plan. If you have more questions, let us know at https://www.jotform.com/contact/ so we can help.

Whit
アメリカのDirector of Marketing and Communications
高等教育, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

A great form builder

5.0 3 年前

製品を使ってみた感想: We use Jotforms across the college for submissions from partnering departments for design and web update requests. This allows us to keep all the information in one place rather than rely on emails. Plus, we have a historical record of all the requests in a given year.

良いポイント:

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

改善してほしい点:

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

Jotformからの返信

2 年前

Thank you so much for your awesome review Whit. We greatly appreciate it. We believe that viewing the form submissions is easy. On the My Forms page, you only have to select a form then click the Submissions button on the top menu or click Inbox within the form menu to view the forms submissions data. You can also click the number badge just above the form icon to view the submissions data without leaving the page. Example: https://link.jotform.com/SQahsLiiD0 If you have a better idea, please share it with us at https://www.jotform.com/contact/ so we can open a feature request. Thank you so much!

Deniz
トルコのConsultant
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Jotform is the best (if you don't mind the price)

5.0 2 年前

良いポイント:

Jotform is realy the best tool about survey and appointment purposes. They have tons of automations features and it has easy of use charachter. Also customer support is very fast and kindly.

改善してほしい点:

Prices! To be honest jotform is very expensive. Thats why althought it was my favorite tool, ı dont use it because of price. Especially country like Turkey which is inflation rate is more than %150, this price is not normal. I think they should define different price point for different country. Or should serve some discount coupon.

Jotformからの返信

2 年前

Hello Deniz, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our integrations.  We do have localized pricing if you live in Turkey. We do believe that our pricing is justified with the features and security added to the form. We are committed to providing quality products and services to you.  Please use our contact form at https://www.jotform.com/contact/ if you have questions.

Karma
アメリカのSpecial Education Teacher
認証済みLinkedInユーザー
教育管理, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Powerful, professional tools for your small business, with no hit to your bottom line

4.0 2 年前

製品を使ってみた感想: Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

良いポイント:

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

改善してほしい点:

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Jotformからの返信

2 年前

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

認証済みレビュアー
認証済みLinkedInユーザー
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路
ソース:GetApp

検討した類似製品:

Great Product For a Small Company

5.0 昨年

製品を使ってみた感想: Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

良いポイント:

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

改善してほしい点:

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Jotformからの返信

昨年

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Lisa
カナダのExecutive Director
スポーツ, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great for our organization

5.0 昨年

良いポイント:

Great for registration forms; lots of customizability, and once you figure out the calculation widget, it's easily reproducible for future forms. I also like the flexibility of knowing we can pay for a year, or we can downgrade and upgrade our plan on a monthly basis based on our usage. I also love that you pay a flat fee; they don't charge a percentage based on registrations or transactions, which helps for budgeting purposes.

改善してほしい点:

It has glitched unexpectedly in the past, where users cannot submit forms and get error messages (in error). I've also had issues with the autosave function, where the builder will randomly freeze and when I reload, it pulls up an old version. Using Chrome instead of Safari helped with this. The customer service could also be improved - it's frustrating that you can't call and talk to someone (but on the plus side, you can google just about any issue and find several suggestions from Jotform staff).

Jotformからの返信

昨年

Hello Lisa, Thank you for the positive review! We are glad to hear that our platform has been beneficial for your organization and that you appreciate the flexibility of our pricing options. If you are still experiencing issues with your forms, let us know through our support contact form at https://www.jotform.com/contact/. Our team will be more than happy to assist you.

Mohan Manohar
インドのSYSTEM ADMINISTRATOR
ホスピタリティ, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

5.0 昨年

製品を使ってみた感想: 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

良いポイント:

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

改善してほしい点:

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

Jotformからの返信

昨年

Hello Mohan, Thank you for the detailed review and feedback. We are glad that you had a great experience using our platform. You can fully customize your classic form using custom CSS. For more information, you can check this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Clyde
バハマのOffice Administrator
非営利団体運営, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Awesome Project Management Tool And More!

5.0 7 か月前

製品を使ってみた感想: It was more than worth the money because of the multi features of the forms. It was an excellent tool for project management, and because our organization is a project driven one, this was a hand and glove fit. I was highly impressed with the features and the experience!

良いポイント:

The customization features of the form and the ability to use the forms for multiple uses.

改善してほしい点:

Because of the amount of features, it became challenging to navigate the system to find specifically hat you needed the forms to do

Jotformからの返信

7 か月前

Hi Clyde, Thanks for sharing your insight about our platform. We do have help guides that can assist you when creating forms or checking on features. You can check this link: https://www.jotform.com/help/chapter-1-getting-started-with-jotform/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Nathan
Nathan
アメリカのDirector, Management Information Systems
認証済みLinkedInユーザー
公共政策, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Business forms made easy

5.0 6 年前

製品を使ってみた感想: We run the forms for all our websites through JotForm. The form responses are collected in a database and we are able to display the results in html tables on our intranet. There is even BI on tap, so questions that have defined responses, such as a multiple choice questions, can be visually represented on web pages as graphs. When it comes to collecting information, JotForm has become an indispensable tool in our arsenal.

良いポイント:

I became a JotForm user when Adobe sunsetted its FormsCentral product and I've never looked back. With a little effort, truly anyone can build an attractive, functional form using JotForm. You don't have to know any html, CSS, JavaScript, etc. That said, you will probably have to know some CSS to get a form to look just the way you want it to if you are adding it to your website. At least that is my experience. While the the form builder does allow for extensive customization, I've found that I've had to add my own CSS to achieve the perfect look I was seeking. Fortunately, JotForm makes tweaking the form look using your own code very easy. JotForm is a very mature and feature-rich platform that contemplates nearly any form need, from conditionals, to calculations, to autoresponders. All field types are available and it's easy to set the properties for each, such as required, character limits, hover text, example text, etc. Using URL parameters, you can pre-populate your form fields, too. You can also use hidden fields to perform calculations or set up honey pots for security. Perhaps the nicest thing about JotForm is all its options are available to every form you build, regardless of which level you buy (or even if the free tier is all you need). What you pay for is the number of forms and the number of submissions. There are literally hundreds of plugins that extend functionality, all included. Customer support is top notch and documentation extensive.

改善してほしい点:

We purchased a tier that allows up to ten users, however, only the primary user can create forms up to the tier limit--the others users essentially have the limits of the free plan. The only way they can avoid those limits is by moving forms they create to the primary user and sharing the form. I've also occasionally experienced issues with payment.

Eoin
アメリカのOwner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Very Good and Constantly Improving Online Form "System"

5.0 4 年前

製品を使ってみた感想: We are using Jotform for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.

良いポイント:

Jotform started out as a simple webform application and has grown tremendously since I started using it in 2015. The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options. HIPAA compliance and form Encryption make collecting sensitive information very secure. Customer service is quick to respond and people trying to use JotForm to create forms for Phishing are identified and locked out until they prove they are legitimate (it happened to me when trying to create an online W-9 for our clients.

改善してほしい点:

JotForm just released JotForm Reports which may solve my primary "complaint". While you can create awesome notification emails which shows the data collected, You are not able to specify in the notifications to exclude fields with no response. This was important for us and required we use a different vendor since we could not create a workaround.

Jotformからの返信

4 年前

Thanks for your excellent review. We are glad that your complaint has been resolved. By default, empty fields are not shown on sent email notifications. There's a setting in the email notification where you can enable/disable this feature. Guide: https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts If you have any other questions, feel free to contact us in our Support System through this contact form https://www.jotform.com/contact/. Best Regards!

Patty
Patty
アメリカのDirector of Operations, Nepal
認証済みLinkedInユーザー
, 11~50人規模の会社
使用期間: 2年以上
投稿経路

JotForm is the best way to gather information from anyone, for anything.

5.0 7 年前

製品を使ってみた感想: JotForm makes our team much more efficient. We're able to streamline processes that would normally take our team a lot of time to complete. For example, rather than posting a job application and combing through all the CV's that show up in our inbox, we're able to use JotForm to host the applications and easily view the submissions in one grid. We can also designate which team members should receive certain applications, so that everyone is notified in real time and there's no need to go through and forward messages. It's been so helpful to us, and I can't recommend it enough for automating processes.

良いポイント:

I love how customizable JotForm is. You can get it to do anything you want, with as many custom conditions as you want. We use this for both external-facing forms like job applications, and internal forms like incident reports and expense reports. I love that you can not only receive an email for every completed form, but also easily download a PDF of each one or download a spreadsheet summary of all responses to date. Or better yet, you can have JotForm deposit all of that straight to Google Drive for you. The form features are very robust, and I'm constantly taking advantage of new ones. For example, we have a very long form that users can choose to save before they submit it. I've set it up so that they get an email reminding them to go back and complete the form later. I also use the e-signature feature, the "upload file" feature, and I'm constantly setting up show/hide features. As in, if someone answers "Yes" to question 5, hide questions 6-9. JotForm has added a cool new feature to make their email notifications dynamic, so that only questions that are answered are included in the auto response. It's wonderful!

改善してほしい点:

I wish JotForm did a better job with compiling survey data. The feature to graph your results is buggy and looks strange. I was able to easily download my survey responses and create my own graphs in Excel, but I don't think JotForm would be my software of choice for another large survey (we've only done one so far). I also wish JotForm offered the option to have a default email formatting style. As it is now, I have to go in manually to each email template on each form and add our logo and other formatting.

Emil
フィリピンのInternet Marketer/graphic Designer
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Jotform: The Pros and Cons of a Form Building software

5.0 2 年前

製品を使ってみた感想: I've been using Jotform as a user for a while, and overall, I'm impressed with its features. I appreciate the wide variety of templates offered for various forms types and how simple it is for me to use the user-friendly interface. Another benefit is the ability to create forms that are tailored to my particular requirements thanks to the feature of customizable fields. The form data collection and management feature that allows for integration with other programs and platforms is also very helpful. There are some restrictions, though, that I have come across. There aren't many design options, and I'd like to see more sophisticated design capabilities. The size and storage of uploaded files, the number of forms, and the number of responses are all restricted in the free version. I would like to see more options because there aren't many integrations available. I would like to have more help and resources available because the customer support is also lacking. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but there are some restrictions, especially with the free version.

良いポイント:

Since I've been using Jotform for a while, I must admit that I'm impressed with its abilities. This software's user-friendly interface is among the features I appreciate the most. I can easily create and modify forms to meet my unique needs thanks to the drag-and-drop feature. It's also simple for me to get started because Jotform provides a large selection of templates for various form types, including contact forms, surveys, and registration forms. The ability to create forms that are tailored to my particular requirements is made possible by Jotform's customizable fields feature, which includes text fields, radio buttons, checkboxes, and more. I can easily collect and manage form data thanks to the integration feature, which works with a variety of other tools and platforms like Google Drive, Salesforce, and Mailchimp. Having a form that automatically adjusts to the size of the device it is being viewed on is another benefit of Jotform's responsive design feature. I can now accept payments from clients using the forms thanks to the payment integration feature, which is a wonderful addition. The advanced features, which enable me to build more complex forms and automate some of my workflows, are conditional logic, form logic, and calculations, as well as advanced analytics with real-time form submissions, form views, and form abandonment rates. Another great feature of Jotform is its security system, which encrypts all data transfers using SSL to protect my personal informa

改善してほしい点:

I've been using Jotform for a while, and I'm generally happy with its features. But I've run into a few restrictions. The limited design options is one of them. The design options are limited, and some users might want more sophisticated design capabilities. The free version of Jotform has a limit on the size of files that can be uploaded, which can be problematic for users who need to upload larger files. The free version of Jotform has storage limitations as well as a cap on the number of forms and responses. Additionally, there are a finite number of integrations. Additionally, some customers might feel that the customer support is lacking and that they need more tools and resources. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but it does have some restrictions, especially with the free version. Before making a purchase, users may want to take these restrictions into account. Although the limitations may deter some users, the free version is a great way to evaluate the software's functionality.

Jotformからの返信

昨年

Hi Emil, Thanks for your incredible review! We're thrilled to know that our platform's user-friendly interface, customizable fields, integration capabilities, responsive design, and advanced features have been instrumental in meeting your unique needs. We truly appreciate your support and trust in our platform! If there's anything we can do to help, just let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

認証済みレビュアー
認証済みLinkedInユーザー
機械工業, 201~500人規模の会社
使用期間: 2年以上
投稿経路

JotForm: The Essential Tool for Streamlining HR Processes

5.0 昨年

製品を使ってみた感想: Overall, JotForm has been a valuable asset to our HR team and we highly recommend it to any company looking for a versatile and reliable form builder.

良いポイント:

As an HR professional, JotForm has been an essential tool for streamlining our hiring and onboarding processes. The ability to create custom application forms and collect candidate information online has saved us countless hours of manual data entry. We've also used JotForm for tracking employee feedback, conducting performance reviews, and managing benefits enrollment - all of which have been incredibly easy to set up and customize to our needs. The platform's security features and compliance with GDPR and CCPA regulations give us peace of mind knowing that sensitive data is being handled securely.

改善してほしい点:

While JotForm is an excellent platform for creating and managing forms, there are a few drawbacks that HR professionals should be aware of. One of the main issues we've experienced is the limited number of integrations with other HR tools, such as applicant tracking systems or HR management software. This can result in some manual data entry or time spent on workarounds to connect JotForm with our other systems. Another challenge is that while the platform offers a lot of customization options, the design capabilities are somewhat limited compared to other form builders on the market. Lastly, while JotForm is generally user-friendly, there is a bit of a learning curve when it comes to setting up more complex forms or integrations. Overall, while JotForm has been a useful tool for our HR team, these limitations should be taken into consideration when evaluating the platform.

Jotformからの返信

昨年

Hello, Thank you for sharing your positive experience with JotForm. We're thrilled to hear that our platform has been an essential tool in streamlining your hiring and onboarding processes, as well as tracking employee feedback, conducting performance reviews, and managing benefits enrollment. We're also glad that it helps you save countless hours of manual data entry, and that our security features have provided you with peace of mind. We appreciate your feedback and look forward to continuing to serve your HR needs. With regards to your concern, feel free to contact us using our support contact form at https://www.jotform.com/contact/ so we can assist you better. We will be happy to offer you solutions especially for app integrations that are not available on our platform.

Raidah
シンガポールのAdmin
ホスピタリティ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Awesome tool for small business

5.0 12 か月前

製品を使ってみた感想: I have been using this since 2019 at several different organisations and I keep recommending it. It is so simple to use and can be applied to various industries. I used it to digitalised customer journey for hotels, create super simple booking system to a free lance yoga teacher and now using it for invoicing purpose for another small business.

良いポイント:

- Loved the fact that they had the initial free 5 forms (unlimited timeframe) This means I can take my time to set it up and test out in real life to see how it can help my processes. - Love the custom forms and nowadays, it has alot of integration and you can do alot more things- Love the PDF builder. Now I am using this heavily to generate invoice. First I create fields for the invoice input then it automatically populates into PDF format based on my customised settings. Saves so much time!

改善してほしい点:

- Sometimes the submission loading is laggy. For example, I submit an answer via form then I change the answer in submission sheet (on backend) but it doesnt save this new update. - Also I have the emailing function turn on after each submission or edit. it is not immediate and can take up to 10 minutes

Jotformからの返信

12 か月前

Hi Raidah, Thanks for sharing a detailed review of our platform. Your feedback is appreciated. You can try to login in another web browser and view your submission data. If the issue persists, you can contact us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Janice
アメリカのOperations Manager
イベント企画運営, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Finally, an easy way to enter data!

4.0 昨年

製品を使ってみた感想: One of our best discoveries, Jotform helps us streamline data for our events from event inquiries, to details of the event, to the vendors, and guest lists. For our clients, it's easy to use because it only 1 page per question which is not too overwhelming compared to a Google form.

良いポイント:

This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate

改善してほしい点:

Their customer support is only available online and the pricing plans are a little bit expensive

Jotformからの返信

昨年

Hello Janice, Thank you for the positive rating and feedback. We believe our pricing remains an excellent value and continues to be very competitive among our competitors. JotForm offers advantages you won't find in a lower-cost alternative. Like security and integrations. For more information, you can check this link: https://www.jotform.com/features/security/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.