キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

SendXとは

直観的で豊富な機能を備えた手頃な価格のマーケティング担当者およびビジネス・オーナー向けのメール・マーケティング・ソフトウェア。14日間の無料トライアルからスタートできます。

SendXの製品詳細

良いポイント:

It has a very simple drag-and-drop interface that allows you to create a very fast email. An added value is that it can show you how the email will look on a smartphone and on the desktop.

改善してほしい点:

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages.

SendXの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.6
機能
4.5
価格の妥当性
4.5

おすすめ度

8.4/ 10

SendXの総合評価は4.6/5です。 (キャプテラに寄せられた36件のレビューより集計)。

SendXを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (36件)

James
James
ケニアのSystem Administrator
認証済みLinkedInユーザー
使用期間: 1年以上
投稿経路

Best software for marketing planning

4.0 7 年前

製品を使ってみた感想: Well thought out product to deliver delightful experience

良いポイント:

The pricing is fair based on the contribution of the software to the growth of the company Training is available to the new users who are yet to familiarise themselves with the software

改善してほしい点:

Somehow based on the knowledge of the user, it can be tricky a bit to navigate through the software and obtain the required analytics

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review, James! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Andrew
アメリカのDirector
建築資材, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Affordable option

5.0 6 か月前

良いポイント:

When all you need is a robust email platform SendX is the best solution on the market. With so many companies migrating to be a knock-off of HubSpot or Salesforce, its nice to find an email platform that focuses on emails.

改善してほしい点:

The database management interface is not as robust as I would like, but customer support is quick to jump in and make updates that I need.

Christian
アメリカのFounder
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

***I used Sendx for 6 months and this is a real review.****

2.0 5 年前

製品を使ってみた感想: It was a poor customer experience during the 6 months I used the software and I regret spending countless hours setting up the automations just to save $20 a month on Mailchimp.

良いポイント:

-The pricing is affordable compared to their competitors. -The software has features business owners want and need. -The software is user friendly. -The team will work with you to create custom fields/settings based on your needs. -The team was always polite and apologetic when dealing with my account. -This software has great potential and I likely was an early user but they still need time to get the kinks out.

改善してほしい点:

-Communication was always delayed until the next day due to the time difference (team is in India). This was very frustrating when you are trying to fix an issue in the moment. -Email delivery to our customers was 20% or less. The only reason why we implemented this software was to automate our pricing and using this software actually caused a decrease in bookings as the emails were never delivered OR the client would get batch emails all sent at the same time. This was an on going issue and they offered a number of solutions that never ended up working. Sendx needs to address this issue as what is the point of the software if emails aren't being delivered? -They don't allow you to cancel your account or stop billing on the site. -Our conversions decreased while using the event based automations.

Adrian
アメリカのBusiness Development Mgr
情報技術、情報サービス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Excellent Support

5.0 7 か月前

製品を使ってみた感想: very good. good product, good customer service; a bit on the pricey side but good overall.

良いポイント:

excellent customer service. assisted by a person[sensitive content hidden], who walked me via a ZOOM call through a series of Segmentation Reports. Nice to be able to have a person assist instead of looking up FAQs and docs.

改善してほしい点:

as usual, costs can be an inhibitor since we are a small firm.

Paul
アメリカのConsultant
アパレル、ファッション, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

SendX Saved Us

5.0 9 か月前

製品を使ってみた感想: SendX saved us from tech hell. Our former EMP was unwilling to acknowledge or address reputational issues with their tracking servers.

良いポイント:

Speedy interface. Excellent support. Reliable results.

改善してほしい点:

Looking forward to new Shopify integration.

SendWorksからの返信

9 か月前

Thanks so much for taking the time and the kind words. We look forward to more success together!

Vinay
インドのCEO
コンピュータ・ゲーム, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Good Software for Spend Management at one place

4.0 3 年前

製品を使ってみた感想: it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

良いポイント:

1. ease of use 2. contact list management 3. drip campaigns

改善してほしい点:

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

SendWorksからの返信

3 年前

Thanks so much for taking the time to leave a review and glad support was able to help you out with your triggers!

Bruce
パナマのCEO
金融サービス, 自営業
使用期間: 2年以上
投稿経路

Very Helpful!!

5.0 6 か月前

製品を使ってみた感想: I am not good at this!! and she was accommodating.

良いポイント:

Her patience and knowledge of the product

改善してほしい点:

complicated your system is not easy for an old guy like me

Vince
アメリカのConsultant
スポーツ, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Optimal features, service and price.

5.0 5 か月前

製品を使ってみた感想: After comparing other email marketing platforms, SendX was the most optimal for service, features and price.

良いポイント:

Intuitive platform. Service is extremely helpful.

改善してほしい点:

Nothing at this time. Platform is user friendly.

Manan
Manan
インドのCo-Founder
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Goodbye Mailchimp, Hello sendx!

5.0 6 年前

良いポイント:

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back! In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

改善してほしい点:

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

talha
talha
パキスタンのstudent
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 6~12か月
投稿経路

'Its Simply Best for Email Marketing'

5.0 6 年前

製品を使ってみた感想: excellent support, affordable price, overall it is the best

良いポイント:

Support staff of SendX are considerably good, Setting up drip campaigns is very easy also import/export contacts and setup campaigns are extremely easy, training available for new users. i put this software onto the top in my priority list.

改善してほしい点:

The staff of SendX has done an excellent job in order to build such an amazing platform. some little bugs at times is the only disappointment, while my experience using this software is amazing.

Jayarajan
インドのDigital Marketing manager
Eラーニング, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

5.0 7 年前

製品を使ってみた感想: We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

良いポイント:

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

改善してほしい点:

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review, Jayarajan! We deeply care customer feedback and a public review like this makes our day! We heard your feedback and SendX now offers 50+ free responsive email templates inside the product :). But, we didn't stop there, we also created the biggest email templates collection for anyone to explore free templates - https://www.sendx.io/ultimate-free-email-template-collection and open sources all our premium templates https://www.sendx.io/email-templates. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

A decent email marketing software

5.0 6 年前

製品を使ってみた感想: If you can afford it, go for it.

良いポイント:

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more. I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

改善してほしい点:

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.

SendWorksからの返信

6 年前

Thank you for taking the time out to review SendX. We deeply care customer feedback and a public review like this helps us improve our product and service. We heard your feedback and have reduced our pricing significantly. The pricing starts at $9.99/ month OR 7.49 /month (paid annually). You can check the latest pricing here - https://www.sendx.io/pricing. Hope this helps :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Johana
ケニアのSales consultant
オンラインメディア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

This is the best software for Email marketing I can recommend.

5.0 4 年前

製品を使ってみた感想: I like this tool , I can recommend anyone to use and try .

良いポイント:

This Email marketing software actually it's the best , I like the fact I can send unlimited Emails to my customers monthly . This tool Is affordable to me and any startup company can afford. I was able to test the software because they offer free trial and no credit card required on trial.

改善してほしい点:

This software I have no complain so far , developers are doing a good job

SendWorksからの返信

3 年前

Thanks so much for the positive feedback and so glad its been your favorite email marketing software!

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

Must use it for automatic email management

5.0 7 年前

製品を使ってみた感想: Sending email to customers

良いポイント:

Sendx is the best tool available in the market for better and reliable email automation campaigns. This will help you to turn your website visitors users into customers. You can promote your products to your users just with the one click. With the help of drag and drop features, you can design your own custom email template for email campaigns.

改善してほしい点:

SendX integration with the website is bit complex as proper guidelines are missing. Email tracking options are still need be added.

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ゲーム, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

SendX Review from a Games Release Support Personel

4.0 2 年前

製品を使ってみた感想: It was good, until I discovered a better mailing app or program

良いポイント:

I just like the drop and drag feature when designing, html embedding per section is good.

改善してほしい点:

Loading Errors, Uploading Images takes time, no Autosave feature when creating drafts.some html/css can't be read. css codes must be inline. not declared to the head part or it can't be read.display preview is different when I received the test email.

認証済みレビュアー
認証済みLinkedInユーザー
市場調査, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

SendX-Excellent marketing features and great support

4.0 4 年前

良いポイント:

Reliable Email marketing tool to run targeted email campaigns. It had advance automation features to trigger emails. We can segment list using customer behavior and retarget them. The pricing is fair.

改善してほしい点:

Faces issue with email deliverability. No proper Analytics and reporting for email campaigns. Very limited integration with other marketing tool.

Danny
英国のDigital Marketing Officer
教育管理, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

Brilliant email and lead capture marketing system for organisations

5.0 3 年前

製品を使ってみた感想: Fantastic customer service, and really quick to respond.

良いポイント:

Really easy to use and fair pricing structure, super powerful system and a fantastic product for increasing leads and the number of customers.

改善してほしい点:

Could do with more functionality, and potentially look at reducing emails going to spam

Jitesh
インドのProduct Manager
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Extremely useful for email marketing automation

5.0 7 年前

製品を使ってみた感想: Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

良いポイント:

I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

改善してほしい点:

The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review Jitesh! Also, we are deeply thankful to you and the entire Drivezy marketing team that helped us with product feedback constantly. We deeply value customer feedback and a public review like this truly makes our day :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Ashley
英国のRadio Trainer
メディア制作, 自営業
使用期間: 1~5か月
投稿経路

Very cost effective, good customer support and all in one tools.

5.0 7 年前

製品を使ってみた感想: Cost effective. For start ups, every separate marketing tool costs a fortune. You provide most marketing tools in one for a set fee. It's perfect for new people like myself.

良いポイント:

I'm on a tight budget, and I can't afford for each separate marketing tool. I chose to use SendX because it's all in one. I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few. At the moment, I'm new, so I'm not selling much. I have a website to rent, and I need numerous tools. It's too much for me. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.

改善してほしい点:

Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product. Their SendX sign looks a bit tacky.

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review Ashley! We deeply care customer feedback and a public review like this makes our day! Also, I am happy to inform you that we have significantly improved our branding in the signup forms making the sign-up forms look even better :) If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Steven
オーストラリアのMarketing Manager
宗教団体, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

A great alternative to MailChimp

5.0 7 年前

良いポイント:

I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

改善してほしい点:

There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review, Steven! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Tasha
Tasha
カナダのBusiness Owner
認証済みLinkedInユーザー
代替医療, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Absolutely terrible customer service- DO NOT USE

1.0 3 年前

良いポイント:

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

改善してほしい点:

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned. For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

Muhammad
パキスタンのManager
レジャー、旅行、観光, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Costly but effective

5.0 6 年前

製品を使ってみた感想: we had expanded our business through SendX e-mail marketing

良いポイント:

SendX is the most effective e-mail marketing software and it helps us in making our website visitors our clients and it have a brilliant drag and drop option and you will get all the things related to e-mail marketing in it

改善してほしい点:

The only issue is it's price it is costly but if you can afford it go for at

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Truly comprehensive Email Marketing tool

5.0 6 年前

製品を使ってみた感想: Great support. Great content and handholding. Cant complain.

良いポイント:

Email marketing software space is super crowded but SendX truly stands out with it's pricing and it's continued focus on improving delivery. Be it bulk email or just pure play email automation, SendX has worked really well for us. + Their pricing really hits the sweet spot.

改善してほしい点:

Haven't really tried rest of the stuff in their package but it just sounds like that's diluting their Email offering

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Thanks again, Team SendX. https://www.sendx.io

Pete
アメリカのIT Director
不動産, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Send it with Sendx

5.0 3 年前

良いポイント:

The thing I liked most about the software was how simple it was to set up and use. The staff using the software is on the less technical side, so I appreciated how quickly it was ready to go live right out of the box.

改善してほしい点:

My biggest complaint about the software is that the portal can be very slow to load.

SendWorksからの返信

3 年前

I like your catchy review title! Thanks for taking the time. We will be improving the portal tremendously in a v2 release of the product this year. Hopefully things load extremely fast and usability is even easier!

Nuno
カーボベルデのCo-Founder
デザイン, 自営業
使用期間: 1~5か月
投稿経路

With SendX everything seems there for a reason, every feature you will need for your business.

5.0 7 年前

良いポイント:

- Drip campaigns; - Triggered automation; - a nice segmentation process that does the job automatically (you just have to setup your conditions); - The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me; - And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

改善してほしい点:

The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.

SendWorksからの返信

6 年前

Thank you for giving SendX an ALL STARS review Nuno! We deeply care customer feedback and a public review like this makes our day! If you ever face any issues, please do not hesitate to reach out to us at [email protected] . Also, I am happy to inform you that SendX now natively integrates with 25+ software. This along with our public Zapier integration allows you to connect SendX with 1000+ apps. Thanks again, Team SendX. https://www.sendx.io