Rosterfyのレビュー

Rosterfy is awesome

製品を使ってみた感想： Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

良いポイント:

Very simple to use for admin and for the user. Very customizable to your needs.

改善してほしい点:

There is some funky coding involved in some of the setup.

Great Value and User Friendly

製品を使ってみた感想： We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

良いポイント:

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

改善してほしい点:

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

Good platform but needs improvements in many areas

良いポイント:

Easy to setup and great customer care and services. Good for event scheduling and attendance tracking for volunteers

改善してほしい点:

Needs a lot of work on features and pricing as it differs for all and other competitors offers good pricing within the same range

Excellent Customer Service and Easy to Learn

良いポイント:

Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.

改善してほしい点:

Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.

Rosterfy offers possibilities

製品を使ってみた感想： Rosterfy offers possibilities, beside the big range of options it already offers, the system is constantly improving and developing as well. Rosterfy learns from its customers and users, takes feedback on board and makes it possible.

良いポイント:

Rosterfy offers a big range of options and possibilities. The system can be customized on so many levels which creates a professional look for the users. Rosterfy has an outstanding support team, who help with set-up and all questions along the way. It is an easy software to work with on a big scale, bulk import and updates are easily done . The option to add training modules and create interaction in the modules by adding questions was great to work with. Everything is in one place with Rosterfy: forms, trainings, database, shifts.

改善してほしい点:

Usage on mobile phone is not ideal yet, their app is in development.

Event Staffing

製品を使ってみた感想： We manage large scale automotive festivals across the country.

良いポイント:

The ability to modify the platform to fit with our brand guidelines.

改善してほしい点:

There is limited flexibility to in adding additional modules for casual staff at events. Including opting in for events in a simple format without multiple touch points and travel/accommodation management and information.

検討した類似製品： Deputy

Rosterfyに切りかえた理由： We felt this software offered the appropriate products we needed.

Rosterfy, it works.

製品を使ってみた感想： Rosterfy has been the perfect solution for our high volume, low contact workforce in the events industry (music festival hospitality)
We found the system to be robust, and while requiring a significant time investment to configure it to our requirements the result has been a platform that has been praised by our staff and provided an overwhelmingly positive addition to our business. Our business has implemented multiple staffing platforms over the past few years without success so we are excited to have finally found a platform that we will be sticking with and one that can help grow our business into the future.

良いポイント:

Benefits to our business have included: Automated onboarding allowing for faster acquisition of new staff. Staff event day attendance rates of 95% (up from 80% the previous year) Positive feedback from staff using the system Improved payroll speed and accuracy Reduction in overall HRM hours due to efficiencies in rostering, communication, training and payroll Increased business agility and ability to respond to changing requirements. Desired ROI The peace of mind that staff will show up

改善してほしい点:

Back end administration took some time to learn and required reasonable time investment and computer literacy. as yet does not have a streamlined payroll integration.

Building a Staff & Volunteer Management System

製品を使ってみた感想： Rosterfy is very easy to use . It transformed the way in which we managed our staff and volunteers, allowing us to streamline and develop new processes to enhance our staff and volunteer engagement with LimeLight Sports.

良いポイント:

Rosterfy is very easy to use and I love how it automates so many key functions needed to manage volunteers and staff. It allowed our team to move from manually inputting data into ExCeL, to information about our workforce's availability and sign up numbers being updated in real time on Rosterfy's platform. It has given us an easier way to communicate with our teams and I like how easy it is for volunteers and staff to sign up to shifts.

改善してほしい点:

From my experience of Rosterfy, there wasn't many aspects of the software that I didn't like. There are currently only small improvements such as being able to categorise automations and being able to allocate an individual to a shift from the groups function, that I would like to see included. I would also love to see an app version developed, to make it easier for our teams to use Rosterfy whilst at events.

Fantastic customer service and easy to use

製品を使ってみた感想： Easy to use and great staff to work with. Really haven't had many issues at all with the platform, if I had they have been resolved or the staff have put it in the pipeline for development.

良いポイント:

It is easy to use and the staff who work at rosterfy are always helping me and suggesting ways to improve our portal that make everything streamlined. It is user friendly, not only on an admin end but also for our users, which is very important. We have set up automations for reminders and incorporated a feedback system.

改善してほしい点:

We would like rosterfy to have an app as the majority of our users are between the ages of 18-23.

WCH Oregon22 Review

製品を使ってみた感想： We needed an application to register, track and schedule volunteers for a global sporting event. No one on our team had ever used Rosterfy. The application had the features and functionality needed and we had great customer service support. Without the support, we would not have been able to accomplish what was needed to manage 2,000+ volunteers.

良いポイント:

Ease of use , ability to add custom fields unique to our event and customer service was great. The software makes sense - everything one would want to to track is available.

改善してほしい点:

Inability to share reports - when a report is created it's not available for all users to use.

Manage your volunteers with Rosterfy

良いポイント:

Rosterfy's customer service is outstanding. They are always willing to jump in and make sure your questions are answered timely and that the questions are answered fully. The upload functions to create an event are very customizable and easy to use. The report feature is robust and the functionality is easy to use and modify when needed.

改善してほしい点:

The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work. There are a lot of customizable fields which is great from an options standpoint but allows for missed steps and errors when setting up the event.

Easy to use now but with a difficult start

製品を使ってみた感想： Initial start was not great but since being able to have regular meetings with customer success manager we have been able to explain issues greater and adapt the portal to our needs.
It has been good to have a product that enables us to make the volunteer journey smoother and to allow greater contact with volunteers especially during times where we are not able to interact with them in person.

良いポイント:

- Easy to navigate on volunteer side - Quick customer service responses on issues and regular updates about open tickets - Allows all processes linked to volunteer journey to be online - Filters on various screens are good - Nice to be able to customise parts of the system as you need them

改善してほしい点:

Portal does not currently work in most optimal way for mobile devices. Not all help articles are clear to understand if you are a new user on the system

Highly Customizable, Well Designed Software

良いポイント:

I loved the flexibility of this software. We manage a large workforce of both employees and volunteers AND we run year-long courses with repeating but sometimes irregular events. Finding a software that could cost-effectively and efficiently help us manage this was exhausting...until we found Rosterfy. The support has been amazing--personal and well-informed and the product has lived up to all it promised to be. Not only can we manage our workforce with much more organization, we are moving many other work functions onto the software (like training, time tracking, communication) because it handles them so well!

改善してほしい点:

This software is complex and it takes a while to implement. It is worth the investment, but we did commit more time and resources to implementation than we were expecting. However, that could be largely due to the Pandemic that altered work for all of us.

Rosterfy makes my job easy!

製品を使ってみた感想： I have had a great experience with Rosterfy. They are always quick to respond when I am experiencing issues with anything, and always making great updates to different parts in Rosterfy.

良いポイント:

I like that I can pull reports with tons of information! I am able to pull check-in sheets, timesheets, and a ton others that make keeping updated information every simple for our company.

改善してほしい点:

The integration with our background check was not as smooth as I had hoped, and it caused a lot of problems. I am hesitant to change background check companies again to avoid dealing with the same issues.

Incredible Software - Efficient and effective!

良いポイント:

We use Rosterfy on a daily basis and it makes our job 100x easier and more efficient. Rosterfy is easy to navigate and extremely clear on what features it provides in the navigation menu. The support you receive from Rosterfy is one of the best I have received when submitting a request for improvement or help to do something we can't figure out, they always reply within 24 hours (usually much sooner) and close the request for you as soon as they can.

改善してほしい点:

I find it hard to find too many flaws in the Rosterfy system. If you do have anything that you think would help your user experience, then Rosterfy support are extremely helpful and always finding new ways to improve their software so you always feel like your requests are being heard.

National Volunteer Management

製品を使ってみた感想： Overall my experience with the Rosterfy platform and Rosterfy team has been positive with a few learning curves, the platform works for our needs on a daily basis as well as functioning at a higher level for our volunteers to access their own profiles when needed.

良いポイント:

The features around creating events/shifts are easy to use to create and duplicate for the same format over and over, also the bulk communication system to contact volunteers is very handy for sending multiple communications to several volunteers across the country.

改善してほしい点:

After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems. Another thing that was missed, which I think any new person using Rosterfy should receive is a training session with the Rosterfy team on all the elements and how it can be used to the highest capabilities.

User-friendly for both administrators and end-users and provided simple, practical solutions

製品を使ってみた感想： Core benefits were scheduling, reporting and communications portal.
Provided a volunteer scheduling and management system for 3,200 volunteers from role offer stage through to Games-delivery stage

良いポイント:

Ease of use for both administrators and end-users - simple functions like 'confirm' / 'decline' buttons built into email templates made the user experience easy even for those not great with technology. The communications portal provided easy and traceable communications with all volunteers, and comms templates ensured consistency across our programme. Dashboard views provided a quick view of status and progress across all roles and shifts. Generally, a very practical system that provides end-to-end workforce management and scheduling solutions.

改善してほしい点:

Not having 'locations' for each shift displayed on a dashboard view made some aspects tricky, as we had x48 different locations for WMG2017

Rosterfy is an amazing platform which is easy to use, flexible & a great experience for volunteers

良いポイント:

I love that Rosterfy enables organizations to think creatively as to how they can tailor the amazing features on the platform to suit and assist their organization. From training modules, extracting reports/data and the ability to customize the look and feel of the platform, it makes it super easy to overlook the front to end volunteer recruitment. The layout is user friendly (for the admin and customers). The Rosterfy team are always open to new ideas and always releasing awesome new features! They are so quick with their responses and have amazing customer service.

Building our system from scratch

良いポイント:

Within 4 weeks I created our volunteer registration platform, with the form, automations, emails etc and it was overwhelming at times as not my background, but [SENSITIVE CONTENT] helped and supported me all the way and the launch was a success. We now have over 1000 volunteers on our system and i love learning all the ways Rosterfy can make my life easier

改善してほしい点:

The automations were tricky to understand for me at first but with lots of support and testing i got there in the end. We have made some suggestions along the way and they have been implemented through support team etc

Overview of System

製品を使ってみた感想： Great experience and one that I would recommend

良いポイント:

The product is extremely user friendly and great for participants in our events. Additionally back end communication allows for admin or software user to automate responses and reminders.

改善してほしい点:

Communication and organization within the groups feature. However, this has been addressed and solved.

Bespoke volunteer management system - very effective team

製品を使ってみた感想： [SENSITIVE CONTENT] from the Rosterfy team were key to pushing this forward and getting the project off the ground. Flexible, innovative, creative are some of the key strengths and skills demonstrated by the team in making this project a success.

良いポイント:

We partnered with Rosterfy to create a unique and bespoke bike ride scheduling and volunteer management system and we hope that this will be rollout to all our volunteering groups across the UK.

改善してほしい点:

Still in trial phases and currently no concerns with the software

Recreating a workforce management system

製品を使ってみた感想： We came on board with the R2 version quite early and whilst there were some teething problems the customer support was OUTSTANDING and with our roll out date pending I am exciting to launch the product across our volunteer, casual contractor and full time staff streams.

良いポイント:

Whilst set up of events is a little heavy at the outset, the ability to set automations and checkpoints for user streams does allow for a degree of set and forget for some interactions that would previously have been onerous on an ongoing basis.

改善してほしい点:

I do wish the date/time stamp was separated, this would allow for much greater ease in recreating events year to year. I would like to see greater ability to copy some of the forms within the backend so forms could be tweaked rather that recreated.

Outstanding customer service

製品を使ってみた感想： I have had an extremely positive experience using rosterfy. I took over the system when an employee left for another job, so I had zero background using it from the start. [SENSITIVE CONTENT], met with me a number of times to walk me through the different features and get my event set up properly. The customer service was outstanding and a main reason as to why I will be using Rosterfy on my other events.

良いポイント:

I really liked how I am able to create subevents within the main event to make the dashboard look clean and user friendly

改善してほしい点:

To me, the email features are a little rough around the edges

Review Hochschwarzwald

製品を使ってみた感想： I'm happy that we choose rosterfy. It makes it so much easier to work with the volunteers. Before we used google docs. --> Since I am working with rosterfy I saved so much time and the communication with the volunteers got much more professional.

良いポイント:

- Easy communication with the help of templates (also easy to adress the right people with groups / within the shift) - Volunteers can be organized in shifts pretty easy (volunteers mark their priorities, I can reorganise them according to their abbilities.)

改善してほしい点:

There's no chat function for the volunteers among themselves. (Would be helpful to create rideshares)

Volunteer Team Tirol

良いポイント:

Events are easy to create and shifts are easy to manage. The scheduling is very nice to handle and it is easy to send out information to all members or just a small group.

改善してほしい点:

A big events might become a bit complicating but the client succes managers are very helpfull and also very kind