Dynamics 365のレビュー

4.3 (4,916) レビューを書く

Dynamics 365とは

財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。

Dynamics 365の詳細

良いポイント:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

改善してほしい点:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Dynamics 365の評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.1

おすすめ度

7.9/10

Dynamics 365の総合評価は4.3/5星です。 (キャプテラに寄せられた4,916件のレビューより集計)。

Dynamics 365を使用したことがありますか?

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レビューを絞り込む (4,914件)

Bernard
Bernard
Cloud Applications Consultant
認証済みLinkedInユーザー
小売, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

Excellent CRM solution for unique uses

5.0 12 か月前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
自動車, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

使いやすい

5.0 3 か月前

良いポイント:

入力から使用までとても使いやすいところです

改善してほしい点:

ソフト自体が高価なところが最も良くないところです

慎平
日本の大学講師
教育管理, 201~500の従業員数
ツール使用期間: 1~5か月
投稿者のソース

計数分析

5.0 3 か月前

製品を使ってみた感想: 使いこなすと、様々なめんで効率化をはかれる。

良いポイント:

経理業務の簡素化によりリストラクチャリングを可能にした。

改善してほしい点:

若年者には、使いやすいが、年配者には大変そうであること。

Lewis
Lewis
ケニアのTechnical Writer
認証済みLinkedInユーザー
執筆、編集, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Streamlining Operations with Dynamics 365

5.0 先月 新着

製品を使ってみた感想: As a Technical Writer, I would say that overall, my experience with Dynamics 365 has been very positive. The software provides a comprehensive solution for contact management and KPI monitoring, which has helped our organization to better understand our customers, automate our marketing and sales processes, and drive growth.

良いポイント:

When it comes to lead generation in Dynamics 365, these are the most likeable features:1. Comprehensive Contact Management2. Automated Marketing Processes through integration with other systems3. Robust Lead Tracking and Analysis tools4. Customizable Dashboards for real-time insights5. Seamless Integration with Microsoft Technologies for improved collaboration and information sharing.These features make it possible for organizations to manage their customer interactions, automate lead generation processes, track and analyze marketing campaigns, monitor lead generation efforts, and collaborate more effectively, ultimately driving growth and achieving their goals.

改善してほしい点:

One such area is the user interface, which some users may find to be less intuitive or harder to navigate compared to other solutions. This could result in a longer learning curve for new users or a less efficient experience for those who are used to a different interface.Another area of concern is the level of customization available in Dynamics 365. While the software provides a lot of flexibility in terms of configuring workflows and customizing fields, some users may find that certain aspects of the platform are not customizable enough to meet their specific needs.Finally, the cost of Dynamics 365 may also be a barrier for some organizations, as the software can be more expensive than other solutions with similar capabilities. This may be especially challenging for smaller organizations with limited budgets.

Rosalina
フィリピンのExecutive Assistant
保険, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

Microsoft Dynamics 365 Review: An in-depth examination of the benefits and drawbacks of the cloud-ba

4.0 先月 新着

製品を使ってみた感想: Generally speaking, Microsoft Elements 365 is a strong stage that offers many highlights and capacities. While it may not be the best fit for each business, it tends to be an extraordinary answer for organizations hoping to combine their business processes, further develop efficiency, and scale their tasks. Nonetheless, organizations ought to know about the possible downsides, like the intricacy of the stage, cost, and restricted outsider mixes, prior to settling on a choice.

良いポイント:

Dynamics 365 contains a comprehensive portfolio of applications, ranging from finance and operations to sales and customer care. This makes it an excellent choice for businesses trying to streamline their operations and boost their overall productivity.Dynamics 365 is extremely adaptable, allowing customers to customise the platform to their own company needs. This facilitates the creation of workflows, the automation of procedures, and the streamlining of operations.Integrates smoothly with other Microsoft products such as Office 365, SharePoint, and Power BI, making it simple to exchange data across platforms and gain a more comprehensive perspective of your organization.Dynamics 365 is a cloud-based solution, which means users may use the platform from any location with an internet connection.

改善してほしい点:

All intricacy: Elements 365 is a mind boggling stage, and it can require investment to figure out how to utilize its highlights and capacities. This can be a hindrance for private companies or those with restricted IT assets.Cost: Elements 365 can be costly, particularly for organizations that require countless clients or customizations. This can make it a less alluring choice for private ventures or new businesses.Restricted outsider combinations: While Elements 365 coordinates well with other Microsoft applications, it tends to be more difficult to incorporate with outsider programming. This can restrict the stage's handiness for organizations that depend vigorously on different devices.Execution: A few clients dislike slow execution or framework crashes, especially while involving the stage for complex errands. This can be disappointing and problematic for organizations that depend on the stage for their everyday activities.Support: While Microsoft offers help for Elements 365, a few clients disapprove of slow reaction times or pointless care staff. This can make it challenging to get the assist you with requiring when you run into issues with the stage.

Bensaad
Bensaad
フランスのIndependent affiliate
認証済みLinkedInユーザー
インターネット, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Streamline Your Operations with Dynamics 365: An In-Depth Review

3.0 2 か月前 新着

良いポイント:

One of the most notable benefits of Dynamics 365 is its scalability and customization. Whether you're a small business or a large enterprise, the platform can be tailored to fit your specific needs and requirements. This flexibility allows businesses to streamline their operations, improve efficiency, and achieve better outcomes.Another aspect that users appreciate about Dynamics 365 is its intuitive user interface and seamless integration with other Microsoft products. The platform's design is user-friendly and intuitive, making it easy for employees to adopt and utilize. Additionally, the platform's integration with other Microsoft products such as Office 365, Power BI, and Power Apps, allows users to work more effectively and efficiently.

改善してほしい点:

Complex implementation and setup: Some users have reported that the implementation process for Dynamics 365 can be time-consuming and complex, requiring a significant investment of resources and expertise.Performance issues: Some users have reported performance issues, particularly when dealing with large amounts of data. These issues can slow down the platform and make it more difficult for users to access the information they need.High cost: Dynamics 365 can be expensive for businesses, especially small and medium-sized enterprises, and may require additional investments in hardware, software, and IT support.

Annie
チリのTeam Lead, Customer Success
通信, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

Positive Dynamics 365 Experience

5.0 2 か月前 新着

製品を使ってみた感想: Overall, I had a positive experience with Dynamics 365. The platform is powerful and effective, and it integrates with other Microsoft products to make collaboration and data access much easier. However, the cost and complexity of setup can be a barrier for many businesses.

良いポイント:

Dynamics 365 is an incredibly powerful platform for businesses to manage their operations and customer service. It provides a comprehensive suite of tools to help manage workflows, customer relationships, and more. The integration with other Microsoft products is seamless, making it easy to access data and collaborate with colleagues.

改善してほしい点:

While Dynamics 365 is a great tool, it can be challenging to learn and understand. The complexity of setup and customization can be daunting for new users, and the cost of the platform can be prohibitively expensive.

Vanessa
ドイツのSenior Key Account Manager
機械工業, 201~500の従業員数
ツール使用期間: 1年以上
投稿者のソース

Dynamics 365 Review

5.0 2 か月前

製品を使ってみた感想: Overall, I have been very pleased with my experience using Dynamics 365. The system has greatly improved our operations and has helped us to become more efficient and effective. The wide range of features and tools available, as well as the ability to customize the system to fit our specific needs, has been invaluable.

良いポイント:

Dynamics 365 is a powerful and comprehensive business management solution that has helped streamline our operations and improve efficiency. The user interface is intuitive and easy to navigate, and the system offers a wide range of features and tools that can be customized to fit our specific needs. The integration with Office 365 is seamless and has greatly improved collaboration and communication within our team.

改善してほしい点:

The initial setup and implementation of Dynamics 365 can be a bit complex and time-consuming, and there is a bit of a learning curve for new users. The cost of the system can also be a bit on the high side, especially for smaller businesses

Farhan
アメリカのManager
情報技術、情報サービス, 11~50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Dynamics 365

5.0 先月 新着

製品を使ってみた感想: I've had a great experience with Dynamics 365. The software is very user-friendly and intuitive, and the customer service team has been incredibly helpful in helping me set up and troubleshoot any issues that I have had. The reporting capabilities are great, and the integration with other Microsoft products like Office 365 make the system very powerful. I'm very happy with Dynamics 365 and would highly recommend it to anyone looking for an enterprise level CRM solution.

良いポイント:

• Streamlined data management and customer insights.• Improved automation capabilities.• Unification of customer data.• Flexible deployment options.• Comprehensive analytics capabilities.• Improved customer service and support.• Easier to customize and extend.• Easier to integrate with other applications.

改善してほしい点:

• Expensive to implement and maintain.• Complex to learn and use.• Requires extensive training and user adoption.• Difficult to integrate with legacy systems.• Security and privacy concerns.• Potential data migration issues.

siphephelo
南アフリカのexecutive
消費者サービス, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

Accelerate Your work environment and Business with Dynamics 365

5.0 2 週間前 新着

製品を使ってみた感想: it very clear to use analytics, productivity and integration.

良いポイント:

-Empowers effortless collaborations and multi module workflow-Creates business efficiency/ resilience-intuitive utility-strives for business in the digital economy

改善してほしい点:

sometimes it gives you errors as it needs customization, and it can turn you off to products.

Deepak
インドのSoftware Engineer
情報技術、情報サービス, 10,000+の従業員数
ツール使用期間: 1年以上
投稿者のソース

検討した類似製品:

Genuine knowledge about Dynamics 365

4.0 4 週間前 新着

製品を使ってみた感想: Overall this is good software for different businesses.

良いポイント:

It provides different types of management facilities and hence reduces the complexity of the businesses without increasing the overall costs.

改善してほしい点:

It is not an easy task to learn this software as others.

Jérémie
Jérémie
コンゴ民主共和国(キンシャサ)のCEO
認証済みLinkedInユーザー
電気・電子機器製造, 自営業
ツール使用期間: 1~5か月
投稿者のソース

Évaluation of the best Customer relationship management tools

4.0 先月 新着

製品を使ってみた感想: Overall, dynamics 365 is one of the best lead management tools you can find on the market because of its flexibility of use.

良いポイント:

Dynamics 365 is a more than effective software in digital marketing and improving relationships with its prospects.

改善してほしい点:

I don't like it the least, but what can be a problem in terms of data security especially for large companies is the use of the cloud.

Ogarekpe
ナイジェリアのEFT Payments Delivery Specialist
金融サービス, 1,001~5,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Very Extensive and Robust ERP Software for Large Enterprise

3.0 3 週間前 新着

製品を使ってみた感想: I like that I can work with this tool as ERP and CRM service because it makes it easy to get all of my data from the different platforms into one place where I can easily analyzed and share data across my organization and with clients as well

良いポイント:

It is a very robust tool and allows for easy customization to fit the company needs on ERP, Sales and CRM.It easily connects to other tools like BI, Tableau for analytics even though you can generate reports on the software too

改善してほしい点:

It could be overwhelming especially when you have all the modules to work with.Customer support is mostly limited and frequent use is necessary to get the hang of it

Oussama
Oussama
モロッコのtechnician
認証済みLinkedInユーザー
自動車, 2~10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

dynamic 365 is in the field pro path o for easy tasks

4.0 2 年前

製品を使ってみた感想: from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper

良いポイント:

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

改善してほしい点:

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Elissa
マレーシアのBusiness Controller
自動車, 501~1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

User Friendly Ms Dynamic 365

4.0 3 か月前

製品を使ってみた感想: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

良いポイント:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

改善してほしい点:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

AGNES
アメリカのTechnical Engineer
銀行, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

Good System for Savings and Credit Coopertaive Societies

5.0 3 年前

製品を使ってみた感想: I loved Dynamics, its ease of implementation and use.

良いポイント:

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

改善してほしい点:

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Renaud
アメリカのCCO
医療機器, 11~50の従業員数
ツール使用期間: 2年以上
投稿者のソース

検討した類似製品:

Cumbersome, not very portable

3.0 8 か月前

製品を使ってみた感想: It was ok, but I fund the software to be too cumbersome to use efficiently

良いポイント:

This is a full feature solution that can integrate in a ERP system with lost of options

改善してほしい点:

It looks lime it was developed years ago and has not changed much. The mobile application is not great and the customization is difficult, long and expensive

Suthan
スリランカのSenior Software Engineer
コンピュータ・ソフトウェア, 201~500の従業員数
ツール使用期間: 1年以上
投稿者のソース

This product settles on choices simpler in light of the fact that the incorporated information is ac

5.0 4 年前

製品を使ってみた感想: Dynamics enables firms to join the current advanced period, and this cultivates the procedure of basic leadership, and encourage development. With Dynamics, it is anything but difficult to foresee the customers needs, and this empowers firms to get ready satisfactorily on the most proficient method to manage their clients. Elements is a simple to utilize apparatus, which is ingenious and rich. I cherish Dynamics capacities and abilities.

良いポイント:

Simple to utilize, not costly, and easy to explore. Reconciliation with Outlook accessible for messaging. Its layouts are exceptionally helpful for comunicate news or tips to a business group. Coordination with other Microsoft items is extraordinary as well. Simple to redo, even a non-specialized individual can make new contacts, accounts,etc will be simple with Dynamics, no programming learning required. Client support is great with the FAQ and choices that are truly required. I can mass information to One Drive and access it synchronized with my work area. On the off chance that you make passages in a spot with no web, all information will be synchronized once web association is built up. It has a ton of additional items. The portable application is valuable for checking reports or access information when visiting clients or not before a work station. This CRM configuration permits compose all customers by classifications and access them quick and simple and recollect the customer history or significant things of the last contact or visit. All capacities you need are effectively accessible with a tick or contact. There are applications accessible for Android, iOS and Windows Phone.

改善してほしい点:

It has issues when an update is discharged. Isn't easy to use for new clients or learners. Requires a long customization to begin running Sign in portable application is excessively moderate. An excess of reaction time. Unreasonable windows, tabs and screens can make it hard to first time clients. It needs a superior menu. It just backings Internet Explorer based programs. Somewhat moderate to information input if not tweaked, numerous fields not by any stretch of the imagination required. Sessions break is a bulky issue. Despite the fact that it might be vital for security I don't care for it in light of the fact that multiple occasions a conversing with a client takes quite a while and it's, significant. Poor and troublesome joining with Gmail might be an issue. No visit effectively accessible. It's moderate to spare information since it's cloud based. It relies upon web speed.

認証済みレビュアー
認証済みLinkedInユーザー
石油、エネルギー, 201~500の従業員数
ツール使用期間: 2年以上
投稿者のソース

CRM Management tool

4.0 先月 新着

製品を使ってみた感想: Overall, Dynamics 365 CRM is a powerful tool that has helped us improve customer engagement, increase efficiency, and drive business growth.

良いポイント:

mproved Customer Engagement: Dynamics 365 CRM provides a 360-degree view of customers, which helps organizations understand customer needs and preferences. This, in turn, allows them to create personalized interactions with customers that help to build long-term relationships.Increased Efficiency: Dynamics 365 CRM automates many of the manual processes that are part of customer relationship management. This results in improved efficiency and reduced costs for organizations.Better Collaboration: Dynamics 365 CRM provides a platform for collaboration between different teams within an organization. This helps to improve communication, reduce silos, and ensure that everyone is working towards the same goals.Enhanced Sales Performance: Dynamics 365 CRM provides powerful sales tools, such as sales forecasting, pipeline management, and lead scoring. These tools help sales teams to identify the right opportunities and close deals faster.Better Customer Service: Dynamics 365 CRM provides a range of customer service tools, including case management, knowledge management, and self-service portals. These tools help organizations to provide a better customer experience, resolve issues faster, and reduce customer churn.

改善してほしい点:

Cost: Dynamics 365 CRM can be an expensive solution, particularly for small businesses or organizations with limited budgets. The cost can vary depending on the number of users, the level of customization, and the features needed.Complexity: Dynamics 365 CRM is a complex platform with many features and capabilities, which can make it difficult to use and manage. This can require significant training and technical expertise.Customization: While Dynamics 365 CRM offers a lot of customization options, this can also be a double-edged sword. Customizations can be expensive, time-consuming, and can create compatibility issues when upgrading to new versions of the software.Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration available. This can require additional development work and testing to ensure compatibility.Reliance on Microsoft: Dynamics 365 CRM is a proprietary platform developed by Microsoft, which means that organizations using it are dependent on Microsoft for updates, support, and new features. This can create a lack of control over the platform's future development.

Gytis
リトアニアのEngineer
建築資材, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

Dynamics 365

4.0 2 年前

製品を使ってみた感想: That common look and feel also has very tight integration some of the Microsoft office types of products, so for if you're used to your spreadsheets and trying to figure out how you can continue to work within your spreadsheets either uploading information into Dynamics 365 or exporting from Dynamics 365 to excel it becomes a lot easier to do and it's fairly seamless from a integration prespective.

良いポイント:

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

改善してほしい点:

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.

Ansuya
ネパールのProject Manager
美術、工芸, 51~200の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Review for Dynamics 365

5.0 2 か月前

製品を使ってみた感想: As an individual user, my overall experience with Dynamics 365 has been positive. I have found the software to be powerful and flexible, allowing me to easily customize it to meet the specific needs of my business. The ability to integrate with other Microsoft products, such as Office 365 and Power BI, has been especially useful in streamlining and improving communication and efficiency across different departments. The unified view of customer interactions across different departments has also been a valuable feature, allowing me to gain a more complete understanding of my customers and make more informed decisions.One of the benefits I have realized by using Dynamics 365 is increased visibility and control over my business operations. The software has enabled me to automate many of my business processes, which has saved me time and resources. Additionally, the ability to access and analyze data in real-time has helped me to make more informed and strategic business decisions.The business problems that Dynamics 365 has helped me to solve include lack of communication and visibility across different departments, difficulties in tracking and managing customer interactions, and difficulties in making data-driven decisions. With Dynamics 365, I have been able to improve communication and collaboration across different departments, gain a more complete understanding of my customers, and make more informed decisions based on real-time data.

良いポイント:

Dynamics 365 is widely regarded as a powerful and flexible software that can be easily customized to meet the specific needs of a wide range of businesses. I like the flexibility and customization options that Dynamics 365 provides. It allows businesses to tailor the software to their specific needs and processes. Additionally, I appreciate the ability to integrate with other Microsoft products such as Office 365 and Power BI, which can streamline and improve communication and efficiency across different departments. The ability to provide a unified view of customer interactions across different departments is also a valuable feature. It allows businesses to have a more complete understanding of their customers and make more informed decisions.

改善してほしい点:

Additionally, the cost of Dynamics 365 can be high, particularly for businesses that require a large number of users or customizations. However, this complexity and cost can also be seen as an investment in the long-term benefit of having a fully functional and customized system that can provide significant improvement in the efficiency and effectiveness of the business process. It is worth mentioning that Dynamics 365 is a complex and feature-rich software, and some of these areas of improvement can be achieved via customization and integration with other systems, it depends on the use case and the specific requirements of the organization.

Keegan
アメリカのEntrepreneur
インターネット, 自営業
ツール使用期間: 6~12か月
投稿者のソース

I love the ease of user friendliness! CRM is in a category by itself!

5.0 2 年前

製品を使ってみた感想: It's a CRM that is anything but difficult to utilize whenever you have gotten its hang, in the event that you are an individual who utilizes these applications there will be no issue here. It has great reconciliation with Microsoft administrations and any individual who has utilized these administrations will feel right comfortable. It's an absolute necessity requirement for any business as it goes about as a focal center point to thoroughly understand your customers, your business, advertising, money and different other client assistance alternatives. It's customization choices are likewise simple to utilize permitting you to advance your experience. Anyway there are a few negatives basically being the moderate information transfer speed because of it's cloud based sparing experience, it's versatile experience is likewise not very extraordinary as it runs gradually. Copy contacts are additionally a problem to manage in this product. Generally incredible programming to use with simply some minor issues that can be rectified.

良いポイント:

All that you'd require in a business field is here, to place in basic terms putting deals, advertising, money and client assistance alternatives. It is nothing obscure and somebody that utilizes CRM programming projects will feel right comfortable with this product. I like that I can follow anything I need to think pretty much the entirety of my customers and its usability is faultless on the off chance that you are somebody who has utilized these sort of projects before this is an excellent item to utilize. You needn't bother with any programming information or any sort of other outside information to alter the framework as you would prefer. It's mix as well with it's other Microsoft parties is fantastic this is something that most outsider CRM programming projects don't have henceforth making this CRM programming the best choice in the market to date.

改善してほしい点:

The mobile app isn't extremely extraordinary. There are exceptionally successive accidents and it simply doesn't give that experience which an end client expects out of such an incredible platform. Nonetheless, Microsoft had compensated for it by presenting the power applications highlight.

Layne
Layne
アメリカのSr. Territory Account Executive
認証済みLinkedInユーザー
出版, 51~200の従業員数
ツール使用期間: 2年以上
投稿者のソース

It's like Salesforce, except that many third party programs don't integrate with it.

3.0 5 年前

良いポイント:

It's fairly easy to navigate and find what you are looking for. It's the CRM we already had and we've built a number of internal integrations with it.

改善してほしい点:

There are a few really bizarre things about the user interface. 1. The "save" button is at the very bottom, right-hand corner of the screen, where there are literally zero other buttons. It feels like the least intuitive place for something as important as a save button. When I first started using the CRM, it took me almost a week to realize you could actually save something. 2. The sign in process is as clunky as it gets. Every 24 hours, Dynamics signs you out automatically (not a big deal, Salesforce does this too). However, once you are signed out, instead of taking you to a page where you can sign back in, or do anything, it just takes you to a dead page that tells you that you've been signed out and suggests you close all your browser windows to then sign back in. The process is madness, and it hasn't changed. 3. When you are loading the home page, you typically want to search a record, so you start typing something in the search field. Just as the page is about to finish loading, it moves your cursor down to the "What's New" section to post something. The result is that I have a few posts that contain nothing more than partial account names that I was trying to search. The last major hang up is that very few workflow automation tools like Toutapp, Yesware, ect will integrate with Dynamics (mostly because so few of their customers actually use Dynamics). This has prevented us from buying the programs we want to use for our sales team.

Nagish
英国のIT Officer
非営利団体運営, 11~50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Best in the Bests, CRM and ERP all together

5.0 4 年前

製品を使ってみた感想: Microsoft Dynamics works the same the businesses works, if it comes to management it draws charts when needed, it provides accurate data to deeply analyses it and filters makes it easier to get the exact data which we want. Integration with Office 360, Sharepoint and Office Online which is the coolest part. The deployment was much easy as the cost of license and deployment was very low from any other competitor of Dynamics in the market. So it was a great experience to get familiar with Microsoft Dynamics and use it instead of using five to ten different apps to manage the same task. I will suggest everyone who is searching for the best CRM/ERP because nothing is better then Dynamics. I am very happy with the overall experience of Dynamics.

良いポイント:

Everything in one place such as Sales, Marketing, Finance, Field service, Customer Service, Operations and the automation which is not available in other products that are in the market right now. Most likable thing is customer support of Dynamics which I didn't see any other ERP or CRM team provide. It enables me in a real sense to be productive, intelligent in decisions and it was very very easy to adopt. Accessing and managing from PC, Mobile or a Web Browser makes it more accessible and more powerful. The look and feel (Controls/features/UI) for a different kind of user is another best thing which makes it standout. Both Enterprise and Business edition are fantastic when it comes to their design and functionalities, and the integrations with office 365 and other social apps give a lot more control and features and security which no any other CRM or ERP can, that's why I love it.

改善してほしい点:

It looks and feels kinda mashup of Microsoft Word, Outlook, Excel, etc then it's a bit difficult to use it with ease at the start, so the knowledge curve for the first time Microsoft product user is a little slower and challenging for the first time for the user who is not familiar with other microsoft products.

Shahid
インドのBusiness Developer- Sales Ops
認証済みLinkedInユーザー
情報技術、情報サービス, 501~1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース
ソース:GetApp

Dynamics CRM is the leading industry CRM

5.0 4 年前

製品を使ってみた感想: Our sales process has improve and the processing time has been reduced for all orders. Dynamics has empower our sales team to make right decisions, they feel equipped with all necessary information. We are able to create better visibility for everyone and work sales performance management.

良いポイント:

Reporting is made very easy with Dynamics, there are so many inbuilt templates for report and dashboard which can serve most of the needs. Our Sales flow has improve with Dynamic in place with better lead management. Sales team is most benefited as they feel equipped with the necessary information and they achieve better results. Page layout is very user friendly for all records, like opportunity, quote, account. The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

改善してほしい点:

The only thing that I come across is, inline edit capability is not available in the reports. Apart I am very happy and satisfied using Dynamics

認証済みレビュアー
認証済みLinkedInユーザー
食品製造, 501~1,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Dynamics 365 for Sales

4.0 4 年前

良いポイント:

- Its very intuitive specially after the unified interface introduced by Microsoft we have a seamless interface across all platforms including Web, Tablet, Mobile. - Integration with any system including MS office, Outlook, Dynamics AX, NAV, GP is pretty straightforward after the advent of CDS platform. - The power platform (Power BI, MS Flow, Power Apps) is a power pack of creating very handy utilities for your business. - With power apps i have created multiple apps for my business users with zero programming skills. -Power BI platform allows you to create comprehensive reports using OOB templates available for Sales, Service Management etc. - The licensing is pretty straight forward and generous. With one Customer engagement license i was able to utilize almost everything under the Dynamics 365 umbrella including power apps, power BI and MS Flow etc.

改善してほしい点:

- The mobile application is not very great. There are very frequent crashes and it just doesn't provide that experience which an end user expects out of such a great platform. However, MS had made up for it by introducing the power apps feature. - Some features are just too hard to implement. It all looks good from the list of features that the platform has to offer but when you actually want to implement it, the data required to simulate that feature is a piece of work e.g. Sales AI, Relationship Assistant