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Dynamics 365とは

財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。

Dynamics 365の製品詳細

良いポイント:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

改善してほしい点:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Dynamics 365の評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.1

おすすめ度

8.0/10

Dynamics 365の総合評価は4.4/5です。 (キャプテラに寄せられた5,518件のレビューより集計)。

Dynamics 365を使用したことがありますか?

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レビューを絞り込む (5,517件)

Bernard
Bernard
Cloud Applications Consultant
認証済みLinkedInユーザー
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Excellent CRM solution for unique uses

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

使いやすい

5.0 昨年

良いポイント:

入力から使用までとても使いやすいところです

改善してほしい点:

ソフト自体が高価なところが最も良くないところです

綾佳
日本の事務員
経理, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

顧客管理の革新的なパワー

5.0 9 か月前

製品を使ってみた感想: 自社のビジネスニーズや業界に合わせて、フィールドやワークフローのカスタマイズが可能なところが使いやすい

良いポイント:

顧客関係管理と企業資源計画を統合した総合的なビジネスソリューション。統一されたプラットフォーム上で、営業、マーケティング、カスタマーサービス、財務、人事などのさまざまなビジネスプロセスを管理できるのがいい。業務の効率性が向上し、情報の一元化とデータの共有が実現できる。

改善してほしい点:

複雑なインターフェースや操作方法がユーザーにとって困難。ユーザビリティの向上を図り、直感的で使いやすいインターフェースや操作フローを提供することが求められる

大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Dynamics 365の良い点と悪い点

5.0 10 か月前

製品を使ってみた感想: Microsoftサービスとの連携ができる部分や販売、カスタマーサポート、フィールドサービス、人事、会計など、ビジネスに必要なさまざまな機能を提供している昨日の幅広さは素晴らしいと感じた。

良いポイント:

ビジネスのニーズに合わせてカスタマイズすることができます。ビジネスの特定の要件に合わせたカスタマイズができるため、従来のオンプレミスのcrmやerpに比べて、より柔軟性が高いと言えると思います。

改善してほしい点:

一部のプランを除いて月額課金制で提供されています。そのため、中小企業などにとってはコストが高いと感じることがあるかもしれないです。

慎平
日本の大学講師
教育管理, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

計数分析

5.0 昨年

製品を使ってみた感想: 使いこなすと、様々なめんで効率化をはかれる。

良いポイント:

経理業務の簡素化によりリストラクチャリングを可能にした。

改善してほしい点:

若年者には、使いやすいが、年配者には大変そうであること。

India
India
アメリカのBenefits Customer Service Representative
認証済みLinkedInユーザー
保険, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Well designed and manageable

5.0 2 か月前

良いポイント:

What I like most is the layout and how easy it is to use on a day to day basis.

改善してほしい点:

I have no complaints and really enjoy using it for work.

Wayne
Wayne
アメリカのCEO
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Leading SME ERP S/W in the marketplace

4.0 2 か月前

製品を使ってみた感想: Reluctant to upgrade as the costs are almost as much as a new implementation, however, as new functionalities are introduced, the reduction of 3P add-ons or bridges are becoming a +.

良いポイント:

Integration of functions into Windows & Office are a +...many API's are now capable of integrating w/ online platforms from freight, logistics, & expenses to Shopify, Magento, & AMZN.

改善してほしい点:

Cost of maintenance is high for smaller businesses seeking upgrades from QB or Sage. Support from MS is minimal & requires VAR to ensure proper uptime.

Kay
アメリカのOwner
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Very dynamic system but hard to learn and maintain.

3.0 3 週間前 新着

製品を使ってみた感想: It has been very frustrating to use. To change pricing, take a PHD to figure out how to do it. Then you have to wait hours to see if it even took. Quite often it doesn't and then you have to get on the phone with Tech Support. Who has time to sit on the phone with Tech Support for hours.

良いポイント:

Haven't figured that out yet and I have been using it for over 2 years.

改善してほしい点:

It has a lot of programs that could really help us. But the Quick Reference Guides we use are not user friendly.

Jose
ボリビアのSenior Editos
Eラーニング, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Customer Relationship Management / Dyamics 365

5.0 3 か月前

製品を使ってみた感想: Dynamics CRM stands as a transformative investment, propelling our sales force into the digital landscape for seamless sales report generation. From the convenience of a web or mobile app, management can effortlessly examine sales leads and address any complications with ease.

良いポイント:

Effortlessly access information on the fly during your daily activities. The mobile app allows you to review any previous customer history before heading out for a visit.

改善してほしい点:

There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated.

vincent
アメリカのCEO
市場調査, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Business engineering through microsoft dynamics 365

5.0 2 か月前 新着

製品を使ってみた感想: Its scalability is superb since it suits all sizes of business right from the SMEs and the large enterprises.

良いポイント:

Microsoft Dynamics 365 is one software that is comprehensive in its applicability and has offered me solution in my accounting. In this case, it has widely helped me in streamlining operations and at the same time improvement of efficiency.

改善してほしい点:

I would note that this software is relatively expensive and not everyone can afford it

Toshia
アメリカのOwner
化粧品, 自営業
使用期間: 6~12か月
投稿経路

検討した類似製品:

The best business management helper out there

5.0 2 か月前

製品を使ってみた感想: I been having a wonderful experience with this product so far. I can see myself and my team when I get one to continue to use it in the future.

良いポイント:

I love that this product is versatile and easy to use. It has a amazing support system build in. That can answer almost any question you have.

改善してほしい点:

The cost is a lil bit higher than some of the other products on the market. But you do get allot of value for your money. The brand is worth it. It does not let you down.

Tatiana
アメリカのOwner
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Must have for Entrepreneurs

5.0 4 週間前 新着

製品を使ってみた感想: Great excellent service and easy to use.

良いポイント:

This application is a great tool for entrepreneurs. It is easy and convenient

改善してほしい点:

Overall the application is well developed and no serious dislikes

Courtney
アメリカのSales Enablement
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Ok for MIcrosoft users

3.0 2 か月前

良いポイント:

It gets the job done when needed for keep a record for the CRM portion when it works

改善してほしい点:

It is slow when updating information in the CRM

Hanane
モロッコのFreelance
マーケティング、広告, 自営業
使用期間: 1年以上
投稿経路

The best application

4.0 2 か月前 新着

製品を使ってみた感想: It was a great experience and it's still one of the best experiences I've had with so many apps

良いポイント:

It is a high quality du application .Assists users in business operations and marketing between various applications

改善してほしい点:

Difficulty navigating through the customization process

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Dynamics 365 Business Central

5.0 2 か月前 新着

良いポイント:

It is easy to navigate and use for the accounting management

改善してほしい点:

When trying to do a report for finance.

Sandile
南アフリカのInformation Technology
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Microsoft : The Dynamics 365 review

5.0 3 年前

製品を使ってみた感想: Microsoft Dynamics 265 is on a league of it own.

良いポイント:

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

改善してほしい点:

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Faruk
Faruk
ポーランドのHead of Growth
認証済みLinkedInユーザー
インターネット, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Gets the job done but a little rigid CRM

4.0 3 年前

製品を使ってみた感想: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.

良いポイント:

Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs

改善してほしい点:

The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

Selcuk
フランスのFinance Director
投資運用, 11~50人規模の会社
使用期間: 2年以上
投稿経路

An Effective and Comprehensive Financial Solution

5.0 昨年

製品を使ってみた感想: Overall, I would recommend Dynamics 365 as a great solution for managing financial transactions. The wide range of features, along with its integration with other Microsoft products, make it an effective and comprehensive solution.

良いポイント:

As a finance professional, I found Dynamics 365 to be an effective and comprehensive solution for managing complex financial transactions. It is user-friendly, with a wide range of customizable features that make it easy to set up and manage. The integration with other Microsoft products, such as Excel and Office, is seamless, making it an ideal solution for any organization.

改善してほしい点:

Despite the many advantages of Dynamics 365, there are some downsides. The cost of the solution can be a bit steep, especially for smaller organizations. Additionally, the complexity of the system can be a bit overwhelming and the learning curve can be quite steep.

Pawan
インドのManager Admin & Facility
建設, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

"Must have product for your Business- Dynamics 365"

5.0 昨年

製品を使ってみた感想: My experience with Dynamics 365 has been extremely positive. The software has helped me to streamline my operations, improve efficiency, and make better decisions. I highly recommend Dynamics 365 to any business looking to improve their bottom line.

良いポイント:

Dynamics 365 is a powerful tool that provides a wide range of advantages for businesses of all sizes. One of the main advantages of Dynamics 365 is its ability to integrate with other systems, such as Office 365 and LinkedIn, allowing businesses to streamline their operations and improve efficiency. Dynamics 365 also offers a variety of features that can help businesses automate processes, such as sales and marketing automation, customer service automation, and project management. Additionally, Dynamics 365 provides businesses with a comprehensive view of their data, allowing them to make better decisions and improve their bottom line.Another advantage of Dynamics 365 is its scalability. Whether a business is just starting out or is a large enterprise, Dynamics 365 can be tailored to meet its specific needs. This means that businesses can start small and grow as they need to, without having to invest in new systems or migrate data.Finally, Dynamics 365 provides businesses with a robust security system that ensures that their data is protected from unauthorised access. This includes multi-factor authentication and encryption, as well as compliance with industry standards such as SOC 2 and ISO 27001.

改善してほしい点:

In all aspect its great but price is slightly higher on side.

Timothy
アメリカのDirector of IT
病院、ヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options

4.0 4 年前

製品を使ってみた感想: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

良いポイント:

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

改善してほしい点:

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

Renaud
アメリカのCCO
医療機器, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Cumbersome, not very portable

3.0 2 年前

製品を使ってみた感想: It was ok, but I fund the software to be too cumbersome to use efficiently

良いポイント:

This is a full feature solution that can integrate in a ERP system with lost of options

改善してほしい点:

It looks lime it was developed years ago and has not changed much. The mobile application is not great and the customization is difficult, long and expensive

Suthan
スリランカのSenior Software Engineer
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

This product settles on choices simpler in light of the fact that the incorporated information is ac

5.0 5 年前

製品を使ってみた感想: Dynamics enables firms to join the current advanced period, and this cultivates the procedure of basic leadership, and encourage development. With Dynamics, it is anything but difficult to foresee the customers needs, and this empowers firms to get ready satisfactorily on the most proficient method to manage their clients. Elements is a simple to utilize apparatus, which is ingenious and rich. I cherish Dynamics capacities and abilities.

良いポイント:

Simple to utilize, not costly, and easy to explore. Reconciliation with Outlook accessible for messaging. Its layouts are exceptionally helpful for comunicate news or tips to a business group. Coordination with other Microsoft items is extraordinary as well. Simple to redo, even a non-specialized individual can make new contacts, accounts,etc will be simple with Dynamics, no programming learning required. Client support is great with the FAQ and choices that are truly required. I can mass information to One Drive and access it synchronized with my work area. On the off chance that you make passages in a spot with no web, all information will be synchronized once web association is built up. It has a ton of additional items. The portable application is valuable for checking reports or access information when visiting clients or not before a work station. This CRM configuration permits compose all customers by classifications and access them quick and simple and recollect the customer history or significant things of the last contact or visit. All capacities you need are effectively accessible with a tick or contact. There are applications accessible for Android, iOS and Windows Phone.

改善してほしい点:

It has issues when an update is discharged. Isn't easy to use for new clients or learners. Requires a long customization to begin running Sign in portable application is excessively moderate. An excess of reaction time. Unreasonable windows, tabs and screens can make it hard to first time clients. It needs a superior menu. It just backings Internet Explorer based programs. Somewhat moderate to information input if not tweaked, numerous fields not by any stretch of the imagination required. Sessions break is a bulky issue. Despite the fact that it might be vital for security I don't care for it in light of the fact that multiple occasions a conversing with a client takes quite a while and it's, significant. Poor and troublesome joining with Gmail might be an issue. No visit effectively accessible. It's moderate to spare information since it's cloud based. It relies upon web speed.

shaibu
ナイジェリアのIT and digital marketing
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

A Comprehensive Review of Dynamics 365: What You Need to Know.

3.0 2 年前

製品を使ってみた感想: I have been using Dynamics 365 for a while now and it has been a great experience. I love the fact that I can access my data from anywhere and that the system is so user-friendly. The support team is also very helpful and always available to help with any queries that I may have. Overall, I would highly recommend Dynamics 365 to anyone looking for a great CRM system.

良いポイント:

There are many great things about Dynamics 365, but one of the best features is the ability to customize it to fit your business needs. You can configure Dynamics 365 to work the way you want it to, which makes it a very powerful tool. Additionally, because Dynamics 365 is cloud-based, you can access it from anywhere at any time. This makes it a convenient option for business owners who need to stay connected while on the go.

改善してほしい点:

The Dynamics 365 interface can be overwhelming at first. It's not always clear what each icon means or how to access certain functions. Additionally, some of the language can be difficult to understand for people who are not familiar with business software. I also didn't like the way that some of the reports were formatted. It was difficult to find the information that I needed and to export it into a usable format.

Lewis
Lewis
ケニアのTechnical Writer
認証済みLinkedInユーザー
執筆、編集, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Streamlining Operations with Dynamics 365

5.0 昨年

製品を使ってみた感想: As a Technical Writer, I would say that overall, my experience with Dynamics 365 has been very positive. The software provides a comprehensive solution for contact management and KPI monitoring, which has helped our organization to better understand our customers, automate our marketing and sales processes, and drive growth.

良いポイント:

When it comes to lead generation in Dynamics 365, these are the most likeable features:1. Comprehensive Contact Management2. Automated Marketing Processes through integration with other systems3. Robust Lead Tracking and Analysis tools4. Customizable Dashboards for real-time insights5. Seamless Integration with Microsoft Technologies for improved collaboration and information sharing.These features make it possible for organizations to manage their customer interactions, automate lead generation processes, track and analyze marketing campaigns, monitor lead generation efforts, and collaborate more effectively, ultimately driving growth and achieving their goals.

改善してほしい点:

One such area is the user interface, which some users may find to be less intuitive or harder to navigate compared to other solutions. This could result in a longer learning curve for new users or a less efficient experience for those who are used to a different interface.Another area of concern is the level of customization available in Dynamics 365. While the software provides a lot of flexibility in terms of configuring workflows and customizing fields, some users may find that certain aspects of the platform are not customizable enough to meet their specific needs.Finally, the cost of Dynamics 365 may also be a barrier for some organizations, as the software can be more expensive than other solutions with similar capabilities. This may be especially challenging for smaller organizations with limited budgets.

Manmohan
インドのManager
グラフィックデザイン, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

The Ultimate Business Solution

5.0 昨年

製品を使ってみた感想: Dynamics 365 is an exceptional cloud-based business management software that provides comprehensive solutions for all aspects of business operations. Its modular structure makes it an ideal choice for organizations of all sizes and complexities. The software offers a wide range of features including sales automation, marketing automation, financial management, project management, supply chain management, and customer service management. The software is highly customizable and allows businesses to tailor it to their unique needs. It offers real-time insights and analytics that help businesses to make informed decisions. The software's integration with other Microsoft products, such as Office 365, is seamless, which makes it easy to manage all aspects of the business from a single platform. Dynamics 365 is a reliable, efficient, and scalable solution that offers exceptional value for businesses looking to streamline their operations and increase productivity.

良いポイント:

1. Comprehensive functionality: Dynamics 365 offers a wide range of features that cover all aspects of business operations, making it a one-stop shop for business management needs. From sales to marketing, financial management, project management, and customer service management, Dynamics 365 has got you covered.2. Scalability: The modular structure of Dynamics 365 allows businesses to choose only the modules they need, which makes it highly scalable. It can grow with the business and adapt to changing needs without the need for a complete overhaul.3. Integration with other Microsoft products: Dynamics 365 integrates seamlessly with other Microsoft products, such as Office 365, making it easy to manage all aspects of the business from a single platform. This helps to streamline operations and increase productivity.

改善してほしい点:

1. Cost: Dynamics 365 can be expensive for some small to medium-sized businesses. The software has a subscription-based model, and the cost can quickly add up as users increase. Additionally, the software may require additional licensing fees for some of its advanced features.2. Complexity: Dynamics 365 can be overwhelming for some users who are not familiar with its structure and features. The software has a steep learning curve, and it may take some time for users to fully understand its capabilities and how to use them effectively.3. Customization: Although Dynamics 365 offers a high level of customization, some users may find it challenging to configure and maintain. The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses.

Sanjay
Sanjay
インドのData Analyst
認証済みLinkedInユーザー
経営コンサルティング, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

A Comprehensive Review of Dynamics 365 to Transform Your Business

5.0 11 か月前

良いポイント:

One of Dynamics 365's most praised characteristics is its broad utility and adaptability. It offers a wide range of features and tools that can be customized to suit the particular needs of various business sizes and sectors. The scalability and simplicity of use of the cloud-based platform make it a popular choice for businesses looking to streamline their operations and increase output.

改善してほしい点:

The intricacy and steep learning curve of Dynamics 365 are among the most frequently voiced criticisms. Some users have complained that the platform is intimidating and challenging to use, particularly for those who have never used ERP or CRM software before. The pricing structure can also be perplexing due to the numerous lisencing choices and add-ons that can result in a sizeable expense. To handle these problems, Microsoft has been trying to enhance the user experience and streamline the pricing scheme.