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Dynamics 365とは

財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。

Dynamics 365の製品詳細

良いポイント:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

改善してほしい点:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Dynamics 365の評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.1

おすすめ度

8.0/10

Dynamics 365の総合評価は4.4/5です。 (キャプテラに寄せられた5,773件のレビューより集計)。

Dynamics 365を使用したことがありますか?

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レビューを絞り込む (5,773件)

Bernard
Bernard
Cloud Applications Consultant
認証済みLinkedInユーザー
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Excellent CRM solution for unique uses

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
綾佳
日本の事務員
経理, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

顧客管理の革新的なパワー

5.0 2 年前

製品を使ってみた感想: 自社のビジネスニーズや業界に合わせて、フィールドやワークフローのカスタマイズが可能なところが使いやすい

良いポイント:

顧客関係管理と企業資源計画を統合した総合的なビジネスソリューション。統一されたプラットフォーム上で、営業、マーケティング、カスタマーサービス、財務、人事などのさまざまなビジネスプロセスを管理できるのがいい。業務の効率性が向上し、情報の一元化とデータの共有が実現できる。

改善してほしい点:

複雑なインターフェースや操作方法がユーザーにとって困難。ユーザビリティの向上を図り、直感的で使いやすいインターフェースや操作フローを提供することが求められる

大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Dynamics 365の良い点と悪い点

5.0 2 年前

製品を使ってみた感想: Microsoftサービスとの連携ができる部分や販売、カスタマーサポート、フィールドサービス、人事、会計など、ビジネスに必要なさまざまな機能を提供している昨日の幅広さは素晴らしいと感じた。

良いポイント:

ビジネスのニーズに合わせてカスタマイズすることができます。ビジネスの特定の要件に合わせたカスタマイズができるため、従来のオンプレミスのcrmやerpに比べて、より柔軟性が高いと言えると思います。

改善してほしい点:

一部のプランを除いて月額課金制で提供されています。そのため、中小企業などにとってはコストが高いと感じることがあるかもしれないです。

慎平
日本の大学講師
教育管理, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

計数分析

5.0 2 年前

製品を使ってみた感想: 使いこなすと、様々なめんで効率化をはかれる。

良いポイント:

経理業務の簡素化によりリストラクチャリングを可能にした。

改善してほしい点:

若年者には、使いやすいが、年配者には大変そうであること。

匿名レビュアー
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

使いやすい

5.0 2 年前

良いポイント:

入力から使用までとても使いやすいところです

改善してほしい点:

ソフト自体が高価なところが最も良くないところです

Mark
Mark
英国のHead of Digital
認証済みLinkedInユーザー
非営利団体運営, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

D365 transformed our UK non-profit.

5.0 4 か月前

製品を使ってみた感想: Dynamics 365 has transformed our organisation. We've moved from an on-prem system with around 20 users, to over 75 using a solution for a number of online cloud based applications.
You need to work at it, but when you do, there's real value.

良いポイント:

As a non-profit, we find the flexibility to develop a number of different applications and processes to manage multiple revenue streams, track donor, supporter and customer data, giving us a genuine 360 view of those we engage with.

改善してほしい点:

The capability that allows us to adapt and develop solutions, brings with it a complexity that needs a lot of configuration and development. We needed Microsoft partners to get us to where we needed to be.

Delicia
アメリカのQuality and training manager
通信, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great for large companies with locations across the SU or World

5.0 先月 新着

製品を使ってみた感想: L*ove that i could work on this with other teams in many different locations across the US.

良いポイント:

Love the fact i could create share and view documents from other employees in different states or remote workers.

改善してほしい点:

Sometimes challenging when 2 or more people are working to make changes to the same document or PowerPoint and getting it to look right.

Philip
英国のEcommerce Technical Manager
マーケティング、広告, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Think there are better options on the market

3.0 2 か月前 新着

製品を使ってみた感想: Think there are better options on the market

良いポイント:

Lots of intergarations but felt it wasn't as user friendly as other options

改善してほしい点:

Fairly outdated, no the can be very busy

Juniper
アメリカのDirector
Eラーニング, 2~10人規模の会社
使用期間: 2年以上
投稿経路

My business transformer guide.

5.0 先月 新着

製品を使ってみた感想: The impact of Dynamics 365 on my business has been the elimination of data silos, automation of critical processes, and the ability for me to make decisions based on real-time data. It promotes collaboration, enhanced customer relationship management and cascaded the entire organization towards growth.

良いポイント:

Dynamics 365 has helped to get the most out of business in one place. I love the fact that it ties together CRM, ERP and other functions in one integrated solution so I have a 360-degree view of my business. This provides valuable AI-powered insights and automation capabilities for process optimization and decision-making.

改善してほしい点:

The scale and scope of Dynamics 365 can be overwhelming at first when navigating and configuring. Taking advantage of this platform and customizing right way might need dedicated resources and skills.

never
南アフリカのAccountant
経理, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Dynamics 365

5.0 先月 新着

製品を使ってみた感想: l have used Dynamics for the past 2 years and it's been good for both planning and decision making

良いポイント:

Dynamics 356 pros are its a tool that carters for business Marketing Accounting

改善してほしい点:

in Accounting the costing part is less focused

Anwar
英国のSenior Ecommerce Technical Specialist
マーケティング、広告, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Dynamic 365 Review

4.0 先月 新着

製品を使ってみた感想: Overall experience with using Dynamic 365 is great, its safe & secure, can easily navigate through the various tabs and pages, its easy to set up client databases and it can hold a lot of client data without running slowly

良いポイント:

Its great that you can hold all customer information - and the various places the information is held is easily accessable

改善してほしい点:

Generating reports can take a little longer to do

Cátia
ポルトガルのServiceNow Consultor
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Comprehensive and Powerful

5.0 2 か月前 新着

製品を使ってみた感想: Overall, Dynamics 365 provides a powerful, integrated platform for managing business operations and customer relationships. Its deep integration with other Microsoft products enhances productivity, while its customizable features and AI-driven analytics deliver valuable insights for informed decision-making. Once fully implemented, Dynamics 365 proves to be a versatile tool, streamlining workflows, improving collaboration, and offering scalability for growing businesses.

良いポイント:

All-in-one business solution that integrates CRM and ERP capabilities seamlessly. Excellent scalability, allowing businesses to tailor features to their needs. Its cloud-based system ensures easy access and collaboration across departments.

改善してほしい点:

The platform can be complex and have a steep learning curve, especially for smaller businesses or teams with limited technical expertise. Customization, while powerful, can be time-consuming and costly if done extensively.

rachid
フランスのbusiness development manager
化学, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Best Tool For professionals

5.0 3 週間前 新着

製品を使ってみた感想: great experience over all. the best tool for professionals

良いポイント:

Dynamics 365 has a lot of great features, but one of the standout aspects is its integration capabilities. It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration.

改善してほしい点:

One of the challenges with Dynamics 365 can be its complexity, especially for new users. The extensive range of features and customization options can be overwhelming and may require a steep learning curve. Additionally, the cost can be a concern for smaller businesses, as the pricing can add up depending on the modules and add-ons you choose.

Peter
英国のIT Manager
教育管理, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Dynamics First Baby Steps

4.0 先月 新着

製品を使ってみた感想: Slow learning curve at the start but once you grasp the basics then everything else is a bonus

良いポイント:

Multiple different departmental CRM capabilities which is a leading CRM brand across the industry

改善してほしい点:

Can be very complex to configure especially if it involves power automate flows

Alen
スロベニアのManager
卸売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

I genuinely like it!

5.0 2 か月前 新着

良いポイント:

I like that Microsoft Dynamics 365 brings everything together in one platform. It's easy to connect with other Microsoft tools, and it helps streamline our processes while being flexible enough to grow with our business.

改善してほしい点:

The pricing can get a bit high with more features, but overall, it's worth it for what it offers.

Arihant
インドのSenior Finance Executive
石油、エネルギー, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Excellent, comfortable, quick, safe, and reliable

5.0 7 か月前

製品を使ってみた感想: my overall experience using Dynamics 365 was amazing, it is nice software, easy to use. The UI is also good, net and clean. It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

良いポイント:

Microsoft offers an excellent programme called Dynamics 365 to help you manage your business. Being a member of Microsoft is really beneficial since it gets more integrated with other MS Office applications

改善してほしい点:

When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice. I didn't prioritise this because I don't fit the description.

Victoria
Victoria
アメリカのProjects Accounting Manager
認証済みLinkedInユーザー
建築、設計, 51~200人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Streamlines CRM capabilities

5.0 8 か月前

製品を使ってみた感想: Great for overall trend tracking and seeing multi-purpose groupings that can be filtered down to their respective departments.

良いポイント:

Simpler and more user-friendly than SAP on front and back ends.

改善してほしい点:

The customer service gets a little impersonal and feels like a run-around at times.

David
南アフリカのSale manager
小売, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Dynamics 365 Business Analyst

5.0 9 か月前

製品を使ってみた感想: Overall, its flexibility, functionality, and alignment with Microsoft's ecosystem make it a popular choice for organizations looking to streamline their operations and improve productivity.

良いポイント:

Overall, Dynamics 365's integration, scalability, comprehensive functionality, customization options, analytics capabilities, and cloud-based deployment make it a preferred choice for businesses looking to streamline their operations and drive digital transformation.Providing a unified experience and enabling users to leverage familiar tools and workflows.

改善してほしい点:

While Dynamics 365 is a powerful and versatile a wider range of organizations.Compatibility issues or limitations when trying to connect with external systems.

Daniel
アメリカのDirector of IT
医療機器, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Transform your Business Operations using Dynamics 365

5.0 10 か月前

製品を使ってみた感想: Our overall experience is that dynamics is a powerful platform with great integration into our stack.

良いポイント:

the Standout feature of Dynamics 365 is its seamless integration of comprehensive CRM and ERP capabilities, providing businesses with a unified platform for efficient data management, streamlined processes, and enhanced customer engagement.

改善してほしい点:

its initial complexity and potential learning curve, which some of our users find challenging. We are still learning the extensive feature set and it will take some time for users to fully grasp all the tools we have available now.

Intiaj
インドのOwner
認証済みLinkedInユーザー
教育管理, 自営業
使用期間: 6~12か月
投稿経路

I Suggested Dynamics 365 Everyone

5.0 5 か月前

製品を使ってみた感想: My overall experience with Dynamics 365 has been positive. The platform's robust features, seamless integration with other Microsoft tools, and powerful analytics capabilities enhance productivity and decision-making. However, the complex licensing structure and occasional customization challenges can be a drawback for some businesses.

良いポイント:

What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together enhance productivity, streamline operations, and provide valuable insights for informed decision-making.

改善してほしい点:

The least appealing aspect of Dynamics 365 is its complex licensing structure, which can be confusing and expensive, making it challenging for businesses to choose the right plan and manage costs effectively

ROSA ARLEIA
ブラジルのGERENTE
印刷業, 自営業
使用期間: 無料トライアル
投稿経路

Dynamics 365: Transforming Business with Efficiency and Innovation

5.0 5 か月前

製品を使ってみた感想: Dynamics 365 is a solid choice for companies looking for an integrated and scalable solution to manage their operations efficiently.

良いポイント:

The ability to customize and configure Dynamics 365 to meet specific business needs is one of the big plus points. This includes adjustments to workflows, forms, reports and dashboards

改善してほしい点:

For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging.

Deep
インドのOwner
認証済みLinkedInユーザー
市場調査, 自営業
使用期間: 6~12か月
投稿経路

I Recommended Dynamics 365 to everyone

5.0 7 か月前

製品を使ってみた感想: Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.

良いポイント:

I appreciate Dynamics 365's seamless integration across various business functions like sales, marketing, customer service, and finance. Its cloud-based nature ensures accessibility from anywhere, fostering collaboration and efficiency. The customizable dashboards and robust reporting tools provide valuable insights, facilitating data-driven decision-making for improved performance and growth.

改善してほしい点:

While Dynamics 365 offers extensive features, its complexity can be overwhelming for new users. The initial learning curve for customization and configuration might require significant time and resources. Additionally, some users may find the licensing costs and add-on expenses to be on the higher side, impacting budget considerations for smaller businesses.

認証済みレビュアー
認証済みLinkedInユーザー
市場調査, 自営業
使用期間: 6~12か月
投稿経路

Empowering Efficiency and Growth

5.0 9 か月前

製品を使ってみた感想: Dynamics 365 offers a comprehensive suite of tools that streamline business operations. Its seamless integration of CRM and ERP functionalities provides unparalleled efficiency. From sales and marketing to finance and customer service, Dynamics 365 centralizes data and empowers collaboration. With its user-friendly interface and customizable features, it's a game-changer for businesses aiming for growth and success.

良いポイント:

What I appreciate most about Dynamics 365 is its versatility and integration capabilities. It seamlessly combines CRM and ERP functionalities, allowing businesses to streamline processes across departments. The customizable features and user-friendly interface make it adaptable to various business needs, empowering organizations to optimize operations and drive growth effectively.

改善してほしい点:

One aspect that could be improved in Dynamics 365 is the complexity of customization for users without technical expertise. While it offers extensive customization options, navigating these features can be challenging for beginners. Simplifying the customization process or providing more user-friendly guides could enhance the platform's accessibility and usability.

認証済みレビュアー
認証済みLinkedInユーザー
人材, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Empowering Growth with a Microsoft-Friendly CRM Tool

5.0 4 か月前

製品を使ってみた感想: It is a CRM tool that is very compatible with Microsoft. Overall, it is very convenient to use, time-efficient, and I am confident that it is a tool that can help a company grow. There is no other tool as convenient for managing customers. Although setting it up takes some time, its strong advantages outweigh the inconvenience.

良いポイント:

Dynamics 365 is suitable for large organizations. Its integration with other Microsoft products is excellent. Once adapted to the system, it becomes very convenient and time-efficient.

改善してほしい点:

It can be cumbersome due to the need for specific settings. For small groups, the cost may be burdensome.

Naiem
マレーシアのFounder
デザイン, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Effortless Billing and Invoicing with Dynamics 365: Streamlining Business Finances

5.0 7 か月前

良いポイント:

Using Dynamics 365 is a complete transformation for our billing and invoicing operations. For a small entrepreneur, following finances is paramount and this software has simplified everything. Its packages are designed in a way that customers can alter some details like the logotype quite easily without losing their personal touch thus ensuring uniformity with all other business requirements thereby maintaining uniformity throughout the organization including logos on documents such as letterheads Generating invoices electronically or manually, tracking what has been paid against what has come in before calling someone out on debt matters like when or where those funds have gone into without leaving physical evidence on paper has never been easier since this system handles everything on its own. For instance, it has been very crucial because we used to spend too much time going through many papers’ records trying to find out who owes us what; but now things just happen at a click of.

改善してほしい点:

A business owner using Dynamics 365 for invoicing and billing has both been helped and prevented to some extent by its functionality. Beginning to understand all the finer points of this software is tough - it gets difficult soon after one starts using it. The financial tools bundled alongside Dynamics 365 play a key role in management when we don’t really know what we’re doing yet it’s still one tough nut to crack. To mention a few; it takes a lot of precious time in setting up the software.

Joseph
アラブ首長国連邦のAdmin
教育管理, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Streamlining Business Operations with Dynamics 365

5.0 9 か月前

製品を使ってみた感想: In summary, Dynamics 365 has been a game-changer for our business. Its flexibility, integration capabilities, intelligent features, and scalability have enabled us to streamline our operations, drive growth, and deliver value to our customers. If you're looking for a comprehensive solution to elevate your business to the next level, Dynamics 365 is the way to go. Highly recommended.

良いポイント:

One of the standout features of Dynamics 365 is its flexibility. The modular nature of the platform allows us to tailor our solution to fit our specific needs, whether it's managing sales pipelines, optimizing supply chain processes, or enhancing customer service interactions. The ability to choose and customize the modules that best suit our requirements has been instrumental in boosting efficiency and productivity across our organization.

改善してほしい点:

Complexity of Setup: While Dynamics 365 offers extensive customization options, setting up the platform to align perfectly with specific business needs can be complex and time-consuming. Businesses may require dedicated resources or external consultants to configure the system effectively.