キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Dynamics 365とは
財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。
I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.
Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.
レビューを絞り込む (5,687件)
Excellent CRM solution for unique uses
使いやすい
良いポイント:
入力から使用までとても使いやすいところです
改善してほしい点:
ソフト自体が高価なところが最も良くないところです
顧客管理の革新的なパワー
製品を使ってみた感想: 自社のビジネスニーズや業界に合わせて、フィールドやワークフローのカスタマイズが可能なところが使いやすい
良いポイント:
顧客関係管理と企業資源計画を統合した総合的なビジネスソリューション。統一されたプラットフォーム上で、営業、マーケティング、カスタマーサービス、財務、人事などのさまざまなビジネスプロセスを管理できるのがいい。業務の効率性が向上し、情報の一元化とデータの共有が実現できる。
改善してほしい点:
複雑なインターフェースや操作方法がユーザーにとって困難。ユーザビリティの向上を図り、直感的で使いやすいインターフェースや操作フローを提供することが求められる
Dynamics 365の良い点と悪い点
製品を使ってみた感想: Microsoftサービスとの連携ができる部分や販売、カスタマーサポート、フィールドサービス、人事、会計など、ビジネスに必要なさまざまな機能を提供している昨日の幅広さは素晴らしいと感じた。
良いポイント:
ビジネスのニーズに合わせてカスタマイズすることができます。ビジネスの特定の要件に合わせたカスタマイズができるため、従来のオンプレミスのcrmやerpに比べて、より柔軟性が高いと言えると思います。
改善してほしい点:
一部のプランを除いて月額課金制で提供されています。そのため、中小企業などにとってはコストが高いと感じることがあるかもしれないです。
計数分析
製品を使ってみた感想: 使いこなすと、様々なめんで効率化をはかれる。
良いポイント:
経理業務の簡素化によりリストラクチャリングを可能にした。
改善してほしい点:
若年者には、使いやすいが、年配者には大変そうであること。
Good experience
製品を使ってみた感想: it is a great app provided by Microsoft to run any business. Being a part of the Microsoft is a huge advantage that will help you to achieve your goals effectively and efficiently
良いポイント:
It is a great apps that helped us a lot of to maximise our finacial visibility, it is also easy to use
改善してほしい点:
some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors
The best CRM I have used
良いポイント:
All in one place kind of solution. Covering from the CRM side to POS integrations. Really easy to learn and use.
改善してほしい点:
Initial onboardings and integration can be hard for non techy people.
Average CRM/Dashboard - Go with Salesforce
製品を使ってみた感想: Overall experience was poor. I wish Upper Management at PMI would've asked for input before buying this knock-off of Salesforce.
良いポイント:
What I liked about it was that it was very easy to customize. All you need to do is look for the "..." button, and nearly anything and everything can be changed.
改善してほしい点:
The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices. Salesforce has everything all together in one system and is SO much easier. The dashboard was very average and was one of few things I couldn't customize.
検討した類似製品:
D365 transformed our UK non-profit.
製品を使ってみた感想:
Dynamics 365 has transformed our organisation. We've moved from an on-prem system with around 20 users, to over 75 using a solution for a number of online cloud based applications.
You need to work at it, but when you do, there's real value.
良いポイント:
As a non-profit, we find the flexibility to develop a number of different applications and processes to manage multiple revenue streams, track donor, supporter and customer data, giving us a genuine 360 view of those we engage with.
改善してほしい点:
The capability that allows us to adapt and develop solutions, brings with it a complexity that needs a lot of configuration and development. We needed Microsoft partners to get us to where we needed to be.
crm with less user-friendly access
製品を使ってみた感想: average- multiple location navigation is the main problem for D365
良いポイント:
activity dashboard- it helps u remind u everything in the morning
改善してほしい点:
not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place
I Suggested Dynamics 365 Everyone
製品を使ってみた感想: My overall experience with Dynamics 365 has been positive. The platform's robust features, seamless integration with other Microsoft tools, and powerful analytics capabilities enhance productivity and decision-making. However, the complex licensing structure and occasional customization challenges can be a drawback for some businesses.
良いポイント:
What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together enhance productivity, streamline operations, and provide valuable insights for informed decision-making.
改善してほしい点:
The least appealing aspect of Dynamics 365 is its complex licensing structure, which can be confusing and expensive, making it challenging for businesses to choose the right plan and manage costs effectively
Is Dynamic 365 worth it?!
製品を使ってみた感想: On the whole, I would recommend Dynamic 365 for those who are serious about learning new software that could be easy and flexible if they are ready to spend some time and resources.
良いポイント:
Dynamic 365 is a unified software source that manages Microsoft's customer relationships. I will list out some of the Pros which I found useful: 1. It helps us run your business entirely and will offer insights that provide the best results using the support of AI. 2. It is fully equipped with much-needed features like flexibility, lower costs for ownership, improvised scalability, and much more. 3. It significantly helps budding start-up enterprises as it is affordable. 4. It is a bane for those who work in industries like finance, marketing, sales, customer services, and many more. 5. Being able to customize to the specific needs of the users is one of the best features as it gives scalable solutions.
改善してほしい点:
There are a few potential disadvantages as well. Implementation could be complex without proper training and learning. Takes time to understand the features provided to use the software to its fullest.
DYNAMICS 365 A POWERFULL TOOL FOR ENGINEERS
製品を使ってみた感想: I use some tools from Dynamics 365, specially a tool called Microsoft dynamics 365 AX which is a ERP software where you can control a lof of resources and departments inside a company or industry, for example production, quality, logistics, sales and other else
良いポイント:
It's a perfect complement for professionals cause you can use a lot of interactive resources that it has
改善してほしい点:
I consider the cost of one professional license is a bit expensive
Perfect for Window.
製品を使ってみた感想: Very good experience on windows devices, however lacks a bit on macbook os or other os.
良いポイント:
Makes it easy to simplify data, and an easy to use UI, completes it.
改善してほしい点:
Needs to be easier to merge with Mac devices as it is slightly limited.
Navigating Business Success: My Journey with Microsoft Dynamics 365
製品を使ってみた感想: Mature, End-to-End Solution, Accessible insights, Enhanced customer service experience, Reduced sales cycle and Increased productivity.
良いポイント:
As someone interested in digital marketing and productivity, you’ll appreciate how Dynamics 365 can enhance business processes and customer engagement.
改善してほしい点:
It's a powerful platform, no tool is perfect, and understanding its limitations is essential.
Microsoft : The Dynamics 365 review
製品を使ってみた感想: Microsoft Dynamics 265 is on a league of it own.
良いポイント:
I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.
改善してほしい点:
With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.
Gets the job done but a little rigid CRM
製品を使ってみた感想: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.
良いポイント:
Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs
改善してほしい点:
The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features
An Effective and Comprehensive Financial Solution
製品を使ってみた感想: Overall, I would recommend Dynamics 365 as a great solution for managing financial transactions. The wide range of features, along with its integration with other Microsoft products, make it an effective and comprehensive solution.
良いポイント:
As a finance professional, I found Dynamics 365 to be an effective and comprehensive solution for managing complex financial transactions. It is user-friendly, with a wide range of customizable features that make it easy to set up and manage. The integration with other Microsoft products, such as Excel and Office, is seamless, making it an ideal solution for any organization.
改善してほしい点:
Despite the many advantages of Dynamics 365, there are some downsides. The cost of the solution can be a bit steep, especially for smaller organizations. Additionally, the complexity of the system can be a bit overwhelming and the learning curve can be quite steep.
検討した類似製品:
"Must have product for your Business- Dynamics 365"
製品を使ってみた感想: My experience with Dynamics 365 has been extremely positive. The software has helped me to streamline my operations, improve efficiency, and make better decisions. I highly recommend Dynamics 365 to any business looking to improve their bottom line.
良いポイント:
Dynamics 365 is a powerful tool that provides a wide range of advantages for businesses of all sizes. One of the main advantages of Dynamics 365 is its ability to integrate with other systems, such as Office 365 and LinkedIn, allowing businesses to streamline their operations and improve efficiency. Dynamics 365 also offers a variety of features that can help businesses automate processes, such as sales and marketing automation, customer service automation, and project management. Additionally, Dynamics 365 provides businesses with a comprehensive view of their data, allowing them to make better decisions and improve their bottom line.Another advantage of Dynamics 365 is its scalability. Whether a business is just starting out or is a large enterprise, Dynamics 365 can be tailored to meet its specific needs. This means that businesses can start small and grow as they need to, without having to invest in new systems or migrate data.Finally, Dynamics 365 provides businesses with a robust security system that ensures that their data is protected from unauthorised access. This includes multi-factor authentication and encryption, as well as compliance with industry standards such as SOC 2 and ISO 27001.
改善してほしい点:
In all aspect its great but price is slightly higher on side.
Customer Relationship Management / Dyamics 365
製品を使ってみた感想: Dynamics CRM stands as a transformative investment, propelling our sales force into the digital landscape for seamless sales report generation. From the convenience of a web or mobile app, management can effortlessly examine sales leads and address any complications with ease.
良いポイント:
Effortlessly access information on the fly during your daily activities. The mobile app allows you to review any previous customer history before heading out for a visit.
改善してほしい点:
There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated.
Being cloud-based, Dynamics 365 has many benefits
製品を使ってみた感想: My company has benefited from the intuitive design, easy implementation, flexible configuration, potent customer relationship management features, and thorough analytics provided by this platform. If you're a business owner looking for a flexible and feature-rich platform to advance your company, look no further than Dynamics 365.
良いポイント:
Dynamics 365 has been a game-changer for me in my role as a manager of social media and internal communications. It has given me the confidence to make data-driven decisions, improve customer connections, and optimize corporate operations.
改善してほしい点:
So far, I haven't had any issues with the Dynamics 365 software, and I have no reason to expect any, as my employer guarantees regular updates to keep the software running well and prevent shipping delays.
This product settles on choices simpler in light of the fact that the incorporated information is ac
製品を使ってみた感想: Dynamics enables firms to join the current advanced period, and this cultivates the procedure of basic leadership, and encourage development. With Dynamics, it is anything but difficult to foresee the customers needs, and this empowers firms to get ready satisfactorily on the most proficient method to manage their clients. Elements is a simple to utilize apparatus, which is ingenious and rich. I cherish Dynamics capacities and abilities.
良いポイント:
Simple to utilize, not costly, and easy to explore. Reconciliation with Outlook accessible for messaging. Its layouts are exceptionally helpful for comunicate news or tips to a business group. Coordination with other Microsoft items is extraordinary as well. Simple to redo, even a non-specialized individual can make new contacts, accounts,etc will be simple with Dynamics, no programming learning required. Client support is great with the FAQ and choices that are truly required. I can mass information to One Drive and access it synchronized with my work area. On the off chance that you make passages in a spot with no web, all information will be synchronized once web association is built up. It has a ton of additional items. The portable application is valuable for checking reports or access information when visiting clients or not before a work station. This CRM configuration permits compose all customers by classifications and access them quick and simple and recollect the customer history or significant things of the last contact or visit. All capacities you need are effectively accessible with a tick or contact. There are applications accessible for Android, iOS and Windows Phone.
改善してほしい点:
It has issues when an update is discharged. Isn't easy to use for new clients or learners. Requires a long customization to begin running Sign in portable application is excessively moderate. An excess of reaction time. Unreasonable windows, tabs and screens can make it hard to first time clients. It needs a superior menu. It just backings Internet Explorer based programs. Somewhat moderate to information input if not tweaked, numerous fields not by any stretch of the imagination required. Sessions break is a bulky issue. Despite the fact that it might be vital for security I don't care for it in light of the fact that multiple occasions a conversing with a client takes quite a while and it's, significant. Poor and troublesome joining with Gmail might be an issue. No visit effectively accessible. It's moderate to spare information since it's cloud based. It relies upon web speed.
A Comprehensive Review of Dynamics 365: What You Need to Know.
製品を使ってみた感想: I have been using Dynamics 365 for a while now and it has been a great experience. I love the fact that I can access my data from anywhere and that the system is so user-friendly. The support team is also very helpful and always available to help with any queries that I may have. Overall, I would highly recommend Dynamics 365 to anyone looking for a great CRM system.
良いポイント:
There are many great things about Dynamics 365, but one of the best features is the ability to customize it to fit your business needs. You can configure Dynamics 365 to work the way you want it to, which makes it a very powerful tool. Additionally, because Dynamics 365 is cloud-based, you can access it from anywhere at any time. This makes it a convenient option for business owners who need to stay connected while on the go.
改善してほしい点:
The Dynamics 365 interface can be overwhelming at first. It's not always clear what each icon means or how to access certain functions. Additionally, some of the language can be difficult to understand for people who are not familiar with business software. I also didn't like the way that some of the reports were formatted. It was difficult to find the information that I needed and to export it into a usable format.
Streamlining Operations with Dynamics 365
製品を使ってみた感想: As a Technical Writer, I would say that overall, my experience with Dynamics 365 has been very positive. The software provides a comprehensive solution for contact management and KPI monitoring, which has helped our organization to better understand our customers, automate our marketing and sales processes, and drive growth.
良いポイント:
When it comes to lead generation in Dynamics 365, these are the most likeable features:1. Comprehensive Contact Management2. Automated Marketing Processes through integration with other systems3. Robust Lead Tracking and Analysis tools4. Customizable Dashboards for real-time insights5. Seamless Integration with Microsoft Technologies for improved collaboration and information sharing.These features make it possible for organizations to manage their customer interactions, automate lead generation processes, track and analyze marketing campaigns, monitor lead generation efforts, and collaborate more effectively, ultimately driving growth and achieving their goals.
改善してほしい点:
One such area is the user interface, which some users may find to be less intuitive or harder to navigate compared to other solutions. This could result in a longer learning curve for new users or a less efficient experience for those who are used to a different interface.Another area of concern is the level of customization available in Dynamics 365. While the software provides a lot of flexibility in terms of configuring workflows and customizing fields, some users may find that certain aspects of the platform are not customizable enough to meet their specific needs.Finally, the cost of Dynamics 365 may also be a barrier for some organizations, as the software can be more expensive than other solutions with similar capabilities. This may be especially challenging for smaller organizations with limited budgets.
The Ultimate Business Solution
製品を使ってみた感想: Dynamics 365 is an exceptional cloud-based business management software that provides comprehensive solutions for all aspects of business operations. Its modular structure makes it an ideal choice for organizations of all sizes and complexities. The software offers a wide range of features including sales automation, marketing automation, financial management, project management, supply chain management, and customer service management. The software is highly customizable and allows businesses to tailor it to their unique needs. It offers real-time insights and analytics that help businesses to make informed decisions. The software's integration with other Microsoft products, such as Office 365, is seamless, which makes it easy to manage all aspects of the business from a single platform. Dynamics 365 is a reliable, efficient, and scalable solution that offers exceptional value for businesses looking to streamline their operations and increase productivity.
良いポイント:
1. Comprehensive functionality: Dynamics 365 offers a wide range of features that cover all aspects of business operations, making it a one-stop shop for business management needs. From sales to marketing, financial management, project management, and customer service management, Dynamics 365 has got you covered.2. Scalability: The modular structure of Dynamics 365 allows businesses to choose only the modules they need, which makes it highly scalable. It can grow with the business and adapt to changing needs without the need for a complete overhaul.3. Integration with other Microsoft products: Dynamics 365 integrates seamlessly with other Microsoft products, such as Office 365, making it easy to manage all aspects of the business from a single platform. This helps to streamline operations and increase productivity.
改善してほしい点:
1. Cost: Dynamics 365 can be expensive for some small to medium-sized businesses. The software has a subscription-based model, and the cost can quickly add up as users increase. Additionally, the software may require additional licensing fees for some of its advanced features.2. Complexity: Dynamics 365 can be overwhelming for some users who are not familiar with its structure and features. The software has a steep learning curve, and it may take some time for users to fully understand its capabilities and how to use them effectively.3. Customization: Although Dynamics 365 offers a high level of customization, some users may find it challenging to configure and maintain. The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses.
A Comprehensive Review of Dynamics 365 to Transform Your Business
良いポイント:
One of Dynamics 365's most praised characteristics is its broad utility and adaptability. It offers a wide range of features and tools that can be customized to suit the particular needs of various business sizes and sectors. The scalability and simplicity of use of the cloud-based platform make it a popular choice for businesses looking to streamline their operations and increase output.
改善してほしい点:
The intricacy and steep learning curve of Dynamics 365 are among the most frequently voiced criticisms. Some users have complained that the platform is intimidating and challenging to use, particularly for those who have never used ERP or CRM software before. The pricing structure can also be perplexing due to the numerous lisencing choices and add-ons that can result in a sizeable expense. To handle these problems, Microsoft has been trying to enhance the user experience and streamline the pricing scheme.