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ソフトウェア選びをサポートし15年

Dynamics 365とは

財務、顧客関係、サプライチェーン・プロセスを自動化する統合ビジネス管理ソリューションです。

Dynamics 365の製品詳細

良いポイント:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

改善してほしい点:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Dynamics 365の評価

評価ポイント

使いやすさ
4.1
カスタマーサービス
4.2
機能
4.3
価格の妥当性
4.1

おすすめ度

8.0/10

Dynamics 365の総合評価は4.4/5です。 (キャプテラに寄せられた5,623件のレビューより集計)。

Dynamics 365を使用したことがありますか?

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レビューを絞り込む (5,623件)

Bernard
Bernard
Cloud Applications Consultant
認証済みLinkedInユーザー
小売, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Excellent CRM solution for unique uses

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

使いやすい

5.0 2 年前

良いポイント:

入力から使用までとても使いやすいところです

改善してほしい点:

ソフト自体が高価なところが最も良くないところです

綾佳
日本の事務員
経理, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

顧客管理の革新的なパワー

5.0 昨年

製品を使ってみた感想: 自社のビジネスニーズや業界に合わせて、フィールドやワークフローのカスタマイズが可能なところが使いやすい

良いポイント:

顧客関係管理と企業資源計画を統合した総合的なビジネスソリューション。統一されたプラットフォーム上で、営業、マーケティング、カスタマーサービス、財務、人事などのさまざまなビジネスプロセスを管理できるのがいい。業務の効率性が向上し、情報の一元化とデータの共有が実現できる。

改善してほしい点:

複雑なインターフェースや操作方法がユーザーにとって困難。ユーザビリティの向上を図り、直感的で使いやすいインターフェースや操作フローを提供することが求められる

大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Dynamics 365の良い点と悪い点

5.0 昨年

製品を使ってみた感想: Microsoftサービスとの連携ができる部分や販売、カスタマーサポート、フィールドサービス、人事、会計など、ビジネスに必要なさまざまな機能を提供している昨日の幅広さは素晴らしいと感じた。

良いポイント:

ビジネスのニーズに合わせてカスタマイズすることができます。ビジネスの特定の要件に合わせたカスタマイズができるため、従来のオンプレミスのcrmやerpに比べて、より柔軟性が高いと言えると思います。

改善してほしい点:

一部のプランを除いて月額課金制で提供されています。そのため、中小企業などにとってはコストが高いと感じることがあるかもしれないです。

慎平
日本の大学講師
教育管理, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

計数分析

5.0 昨年

製品を使ってみた感想: 使いこなすと、様々なめんで効率化をはかれる。

良いポイント:

経理業務の簡素化によりリストラクチャリングを可能にした。

改善してほしい点:

若年者には、使いやすいが、年配者には大変そうであること。

Joe
Joe
アメリカのco-owner
認証済みLinkedInユーザー
非営利団体運営, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Dynamics 365 Changed My Organization

5.0 先月 新着

製品を使ってみた感想: Since I have started using Dynamics 365, my efficiency has increased exponentially, and I am relieved to have more time to accomplish more work.

良いポイント:

The integration of AI into my work and the ability to free up time for other ways to help grow my organization.

改善してほしい点:

I am newer to Dynamics 365, so it is a bit overwhelming to learn at first. But it is easy to understand, especially after diving in.

Sagar
ネパールのManager
アニメーション, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Review of Dynamics 365

5.0 2 か月前

製品を使ってみた感想: I love this ,i enjoy this which help me for sales, marketing, customer service management,finance.

良いポイント:

Utilize a user-friendly low-code platform that can be easily tailored to meet our specific requirements, Develop our own application or incorporate third-party apps seamlessly into the platform, connect to company system from any device via a cloud ecosystem

改善してほしい点:

It would be convenient to eliminate the need for third-party tools like Experlogix and HubSpot, Global search function tends to freeze a lot

Tavaris
アメリカのHead of Software Development
コンピュータ・ゲーム, 自営業
使用期間: 1年以上
投稿経路

100+ employee business software

3.0 3 週間前 新着

良いポイント:

This software is perfect for a business that over 100 employees.

改善してほしい点:

That the software is not really focus on a small business with less than 50 employees

Calvin
アメリカのERP Implementation Support
自動車, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

D365 - a viable Legacy ERP replacement

4.0 3 か月前

製品を使ってみた感想: Once we got past the cutover pains (about 6 months) it has gotten easier to live with. I can also see why at an executive level, they made the decision to go with this solution. When compared to products like SAP and Oracle I think you will be far happier with your investment in D365 (buy with confidence).

良いポイント:

Flexibility - It does take some custom coding, but it is a based product that you can tailor to meet all of your ERP related needs

改善してほしい点:

The server based technology has bandwidth issues constantly (make sure you scale your system properly). Expect your IT staff to grow significantly if you are coming from an AS400 based environment. Requires isolation of support work (in an AS400 environment you can have generalist who do everything -- that will change drastically in this environment.

Arihant
インドのSenior Finance Executive
石油、エネルギー, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Excellent, comfortable, quick, safe, and reliable

5.0 先月 新着

製品を使ってみた感想: my overall experience using Dynamics 365 was amazing, it is nice software, easy to use. The UI is also good, net and clean. It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

良いポイント:

Microsoft offers an excellent programme called Dynamics 365 to help you manage your business. Being a member of Microsoft is really beneficial since it gets more integrated with other MS Office applications

改善してほしい点:

When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice. I didn't prioritise this because I don't fit the description.

Mary E
Mary E
アメリカのAssistant Project Manage
認証済みLinkedInユーザー
保険, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

CRM management and much more.

4.0 2 か月前 新着

製品を使ってみた感想: Overall, I would give Dynamics 365 a rating of 8/10. It is a powerful tool for improving business efficiency and productivity, but there is still room for improvement. It can be a great tool for businesses of all sizes if used correctly. Ideal for corporate automation and innovation.

良いポイント:

The powerful CRM execution has enabled management and access to customer history and needs for better understanding and data management. And being specific about my activities; I would say improved work time with features such as "Task Lines" and "Project Clocks", it is easier to assign tasks, monitor progress and send reminders to teams.

改善してほしい点:

- Sometimes there may be delays in updates and new features. - Some compatibility issues with other systems and tools.

SYED NASIR
SYED NASIR
インドのAssistant manager
認証済みLinkedInユーザー
バイオテクノロジー, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Funtastic product and easy to use

5.0 2 か月前

製品を使ってみた感想: Easy to use, value of money and minimum training required

良いポイント:

Easy to use and value of money. The startup organisation easily buy it.

改善してほしい点:

Easy to use, 365 degree function. We can use dynamic 365 for overall activities of organisation

認証済みレビュアー
認証済みLinkedInユーザー
機械工業, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great Business Process Manager

4.0 2 週間前 新着

良いポイント:

Things work natively along with other Microsoft software, integrations with externals who operate in the same environment are easy. Calendar management as one of the examples.

改善してほしい点:

It can be hard to finetune to specific needs and existing things require rework to business special needs.

Gary
Gary
カナダのOwner
認証済みLinkedInユーザー
情報技術、情報サービス, 自営業
使用期間: 1年以上
投稿経路

Enhancing Business Operations with a Versatile CRM Solution

5.0 2 か月前 新着

良いポイント:

Dynamics 365 has significantly improved our business processes by providing a centralized platform for managing customer data, automating workflows, and monitoring performance. The seamless integration with other Microsoft applications and the ability to customize modules based on our specific requirements have enabled us to enhance productivity and deliver exceptional customer experiences.

改善してほしい点:

Dynamics 365's implementation can be complex, be sure to allocate sufficient time and resources for setup and training.

認証済みレビュアー
認証済みLinkedInユーザー
建築、設計, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Check out all options

4.0 2 か月前 新着

良いポイント:

Now that things are mostly set up the system is not terrible. We needed a lot of customization with a consultant to get us to where we needed to be.

改善してほしい点:

Lot’s of customization needed. Not user intuitive for the first couple training sessions.

Sandile
南アフリカのInformation Technology
情報技術、情報サービス, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Microsoft : The Dynamics 365 review

5.0 4 年前

製品を使ってみた感想: Microsoft Dynamics 265 is on a league of it own.

良いポイント:

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

改善してほしい点:

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.

Oussama
Oussama
モロッコのtechnician
認証済みLinkedInユーザー
自動車, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

dynamic 365 is in the field pro path o for easy tasks

4.0 4 年前

製品を使ってみた感想: from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper

良いポイント:

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

改善してほしい点:

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Jeff
アメリカのOwner
人材派遣、人材紹介, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Buyer Beware!!!

1.0 2 年前

製品を使ってみた感想: Overall not great, but what was most disturbing was discovering that when we made our decision to move to another ATS, we were not given our data in a free back-up file like every other ATS provider does. It was made clear that We Owned the Data, but we had to extract if ourselves. Not having the IT expertise to do so, we needed to contract with Microsoft Partners to get that data for us. The first partner was unsuccessful in getting our data. Ultimately the second partner was successful, but it cost us close to $10,000 to get what should have been provided to us free of charge. We were also required to subscribe for another year to their service so we would have time to have someone get our data, which took close to two months. As a result we were forced to use an ATS system for an additional year beyond what we had hoped. We were also not allowed to escalate our concerns about this process.

良いポイント:

Integration with Microsoft Outlook for email tracking was decent.

改善してほしい点:

To numerous to describe here in detail, however one particularly frustrating aspect of data collection was that, when entering notes on a candidate in a job pipeline, that data was not visible from the candidates general record. To see this information, you had to know to look in the candidate's file associated with their activity in a job pipeline.

Elissa
マレーシアのBusiness Controller
自動車, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

User Friendly Ms Dynamic 365

4.0 昨年

製品を使ってみた感想: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

良いポイント:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

改善してほしい点:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

Rosalina
フィリピンのExecutive Assistant
保険, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Microsoft Dynamics 365 Review: An in-depth examination of the benefits and drawbacks of the cloud-ba

4.0 昨年

製品を使ってみた感想: Generally speaking, Microsoft Elements 365 is a strong stage that offers many highlights and capacities. While it may not be the best fit for each business, it tends to be an extraordinary answer for organizations hoping to combine their business processes, further develop efficiency, and scale their tasks. Nonetheless, organizations ought to know about the possible downsides, like the intricacy of the stage, cost, and restricted outsider mixes, prior to settling on a choice.

良いポイント:

Dynamics 365 contains a comprehensive portfolio of applications, ranging from finance and operations to sales and customer care. This makes it an excellent choice for businesses trying to streamline their operations and boost their overall productivity.Dynamics 365 is extremely adaptable, allowing customers to customise the platform to their own company needs. This facilitates the creation of workflows, the automation of procedures, and the streamlining of operations.Integrates smoothly with other Microsoft products such as Office 365, SharePoint, and Power BI, making it simple to exchange data across platforms and gain a more comprehensive perspective of your organization.Dynamics 365 is a cloud-based solution, which means users may use the platform from any location with an internet connection.

改善してほしい点:

All intricacy: Elements 365 is a mind boggling stage, and it can require investment to figure out how to utilize its highlights and capacities. This can be a hindrance for private companies or those with restricted IT assets.Cost: Elements 365 can be costly, particularly for organizations that require countless clients or customizations. This can make it a less alluring choice for private ventures or new businesses.Restricted outsider combinations: While Elements 365 coordinates well with other Microsoft applications, it tends to be more difficult to incorporate with outsider programming. This can restrict the stage's handiness for organizations that depend vigorously on different devices.Execution: A few clients dislike slow execution or framework crashes, especially while involving the stage for complex errands. This can be disappointing and problematic for organizations that depend on the stage for their everyday activities.Support: While Microsoft offers help for Elements 365, a few clients disapprove of slow reaction times or pointless care staff. This can make it challenging to get the assist you with requiring when you run into issues with the stage.

Kayla
アメリカのBusiness Owner
経理, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Microsoft Dynamics 365 Review

3.0 4 年前

製品を使ってみた感想: Overall, we are glad that we switched over from Salesforce. We were paying an arm and a leg with that application and now we are paying less for an easy to navigate and helpful tool in keeping organized.

良いポイント:

My husband and I have tried to use other CRM's throughout our businesses young life, but we settled on Microsoft Dynamics 365 and we absolutely do not regret it. It has grown and improved throughout the last two years, at a rate that has honestly surprised me. This application has helped tremendously with business organization and accounts payable. The price is extremely competitive, especially considering its rival app, Salesforce.

改善してほしい点:

Support has not given ideal situations of help. They are very rude and do not seem to understand anything that is being asked when it comes to the technical point of the application. Within the application there is a section for planning instruments, when the page needs to be refreshed it is extremely slow and sometimes makes the entire application crash.

Dan
英国のIT manager
環境サービス, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

As a CRM it is easy to use, as a business tool it is not easy to configure

4.0 昨年

製品を使ってみた感想: We used the on-premise version of Dynamics before and tested the 365 version.I liked it, but on the balance of cost and resources, we decided to let it go.

良いポイント:

I like the interface, it sits well in the 365 graphic user interface and everything is customisable to a granular level.

改善してほしい点:

The service is hard to connect to on-premise tools like AD and requires a good level of understanding in how to get it to talk to online forms etc.'Security is good, but getting the MFA working took a long time.

Timothy
アメリカのDirector of IT
病院、ヘルスケア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options

4.0 4 年前

製品を使ってみた感想: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

良いポイント:

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

改善してほしい点:

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

Suthan
スリランカのSenior Software Engineer
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 1年以上
投稿経路

This product settles on choices simpler in light of the fact that the incorporated information is ac

5.0 5 年前

製品を使ってみた感想: Dynamics enables firms to join the current advanced period, and this cultivates the procedure of basic leadership, and encourage development. With Dynamics, it is anything but difficult to foresee the customers needs, and this empowers firms to get ready satisfactorily on the most proficient method to manage their clients. Elements is a simple to utilize apparatus, which is ingenious and rich. I cherish Dynamics capacities and abilities.

良いポイント:

Simple to utilize, not costly, and easy to explore. Reconciliation with Outlook accessible for messaging. Its layouts are exceptionally helpful for comunicate news or tips to a business group. Coordination with other Microsoft items is extraordinary as well. Simple to redo, even a non-specialized individual can make new contacts, accounts,etc will be simple with Dynamics, no programming learning required. Client support is great with the FAQ and choices that are truly required. I can mass information to One Drive and access it synchronized with my work area. On the off chance that you make passages in a spot with no web, all information will be synchronized once web association is built up. It has a ton of additional items. The portable application is valuable for checking reports or access information when visiting clients or not before a work station. This CRM configuration permits compose all customers by classifications and access them quick and simple and recollect the customer history or significant things of the last contact or visit. All capacities you need are effectively accessible with a tick or contact. There are applications accessible for Android, iOS and Windows Phone.

改善してほしい点:

It has issues when an update is discharged. Isn't easy to use for new clients or learners. Requires a long customization to begin running Sign in portable application is excessively moderate. An excess of reaction time. Unreasonable windows, tabs and screens can make it hard to first time clients. It needs a superior menu. It just backings Internet Explorer based programs. Somewhat moderate to information input if not tweaked, numerous fields not by any stretch of the imagination required. Sessions break is a bulky issue. Despite the fact that it might be vital for security I don't care for it in light of the fact that multiple occasions a conversing with a client takes quite a while and it's, significant. Poor and troublesome joining with Gmail might be an issue. No visit effectively accessible. It's moderate to spare information since it's cloud based. It relies upon web speed.

alfredo
alfredo
メキシコのventas
認証済みLinkedInユーザー
, 51~200人規模の会社
使用期間: 不明
投稿経路

The simplicity of the tool. It was easy to get used to.Adding SKU in bulk is also dynamic and useful

4.0 6 年前

良いポイント:

1296/5000 Like any CRM software, Microsoft Dynamics 365 allows your company to share communications, leads and opportunities to make the most of your team's time and effort. I particularly appreciate the integration with MS Outlook, although the plug-in is still a bit hard and significantly slows down performance. Integration with the complete package of Microsoft products. Level of customization and integration in third-party applications. The variety of different business line modules allows you to be used by many more people / departments than ever before. The integration of LinkedIn has made the collection of Sales Analysis much easier and has accelerated my ability to find references and presentations for new businesses. The integration of Outlook is also simple and easy to use and allows the tracking of all communications within the Sales module with a click of a button. What I like most is that I can track so many things in one place for my clients. I can see all the previous contacts, both by myself and by others. It is a place for all the documents, able to keep track of the completed tasks, the history of the client, etc. Out of the box, the system is ready to go, so if you have never used a CRM before, you can start using it directly. It is very easy to import data using Excel templates generated by Dynamics so that it does not start completely from the beginning. The system is also very easy to customize without the need of any programming knowledge.

改善してほしい点:

A single contact record can not be associated with more than one company. Many of our clients manage multiple sites, so we have many duplicate contacts. Users often find the system frustrating when it does not work, it can be slow, there are problems with it working on Edge, and there are limits to the available customizations. The connector of Outlook is difficult to use, we have downloaded it with mixed success, sometimes decreasing the perspective at unusable speeds and others that are not reliable to use. Although personalization has come a long way since the first versions, there are still some things that could be useful, such as the possibility of accumulating opportunities from secondary accounts in the main account registry. Opportunity totals can be easily accumulated, but not the actual opportunity list. Licenses are limited to full access or read only, something in between would be useful too. You can not see the exact amount of data stored in your entities. This is a big problem if Dynamics 365 only offers a limited amount of storage in the cloud by CRM. For example, I believe that the first limit of memory beings in the cloud is 10 GB for entry-level CRM users. Like us, we have a lot of integration data and add-ons, which would be very nice to understand the amount of data that. It is not customizable for our commercial use. It is not a product as effective as something built for our commercial needs, like the Megaphone.

Ansuya
ネパールのProject Manager
美術、工芸, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Review for Dynamics 365

5.0 昨年

製品を使ってみた感想: As an individual user, my overall experience with Dynamics 365 has been positive. I have found the software to be powerful and flexible, allowing me to easily customize it to meet the specific needs of my business. The ability to integrate with other Microsoft products, such as Office 365 and Power BI, has been especially useful in streamlining and improving communication and efficiency across different departments. The unified view of customer interactions across different departments has also been a valuable feature, allowing me to gain a more complete understanding of my customers and make more informed decisions.One of the benefits I have realized by using Dynamics 365 is increased visibility and control over my business operations. The software has enabled me to automate many of my business processes, which has saved me time and resources. Additionally, the ability to access and analyze data in real-time has helped me to make more informed and strategic business decisions.The business problems that Dynamics 365 has helped me to solve include lack of communication and visibility across different departments, difficulties in tracking and managing customer interactions, and difficulties in making data-driven decisions. With Dynamics 365, I have been able to improve communication and collaboration across different departments, gain a more complete understanding of my customers, and make more informed decisions based on real-time data.

良いポイント:

Dynamics 365 is widely regarded as a powerful and flexible software that can be easily customized to meet the specific needs of a wide range of businesses. I like the flexibility and customization options that Dynamics 365 provides. It allows businesses to tailor the software to their specific needs and processes. Additionally, I appreciate the ability to integrate with other Microsoft products such as Office 365 and Power BI, which can streamline and improve communication and efficiency across different departments. The ability to provide a unified view of customer interactions across different departments is also a valuable feature. It allows businesses to have a more complete understanding of their customers and make more informed decisions.

改善してほしい点:

Additionally, the cost of Dynamics 365 can be high, particularly for businesses that require a large number of users or customizations. However, this complexity and cost can also be seen as an investment in the long-term benefit of having a fully functional and customized system that can provide significant improvement in the efficiency and effectiveness of the business process. It is worth mentioning that Dynamics 365 is a complex and feature-rich software, and some of these areas of improvement can be achieved via customization and integration with other systems, it depends on the use case and the specific requirements of the organization.