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PEMAC ASSETSとは

PEMAC Assetsは、受賞歴のある優れたCMMSです。障害の原因を分析することで、企業は機器の故障を削減できるようになります。

PEMAC ASSETSの製品詳細

良いポイント:

Pemac is easy to set up and works well for building the history of assets and breakdowns.

改善してほしい点:

Report is also not adaptable and is hard to get the relevant information.

PEMAC ASSETSの評価

評価ポイント

使いやすさ
3.9
カスタマーサービス
4.3
機能
4.1
価格の妥当性
3.9

おすすめ度

7.6/10

PEMAC ASSETSの総合評価は4.1/5です。 (キャプテラに寄せられた45件のレビューより集計)。

PEMAC ASSETSを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (45件)

Billy
Billy
英国のMaintenance Engineering Manager
認証済みLinkedInユーザー
医療機器, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Fantastic Asset Management

5.0 2 年前

製品を使ってみた感想: Difficult implementation and we made some mistakes, PEMAC now have a support team to help optimize the users experience and needs

良いポイント:

Planned Maintenance, Calibration Management

改善してほしい点:

Dashboards are a bit clunky and we export the data to Excel

PEMACからの返信

2 年前

Many thanks Billy for your excellent review and we greatly appreciate your feedback. We are glad you are working with the PEMAC Support team to overcome difficulties associated with implementation. PEMAC has recently launched a range of CMMS Optimisation services to assist clients that require additional support in terms of setup and management of a new CMMS. If you would like to learn more about these services, please don't hesitate to contact us at [email protected].

Andrea
アイルランドのService desk Co Ordinator
ファシリティサービス, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

easy FM system to use, very simple but loads of options for tracking assets

4.0 4 週間前 新着

製品を使ってみた感想: Over all was great very easy to use, like with most things bit confusing at start with all different areas to be filled in and navigating around to find where to add users and adding licenses etc but very quick to get the hang off and great customer support of [sensitive content hidden] and the lads

良いポイント:

the ease of use and ease to set up people easy to use template for assets and quick to upload numerous assets Great Customer support of the guys in Pemac Ireland

改善してほしい点:

No option to delete (Test WOs, routines and incorrect assets or users that have left) Cant Group by asset group (IE all fire extinguishers only)

john
英国のHead of engineering
運輸、トラック、鉄道, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Pemac review

2.0 2 年前

製品を使ってみた感想: terrible, had to retrain myself after not using it for 10 years, then had to train everyone else who had been given training and had no idea how to use it due to the rubbish training that was given by pemac.

良いポイント:

it has the important specifics of work order management for corrective and planned work, has purchasing and stock control that can track asset life costs and maintenance, what you would expect a basic system to do.

改善してほしい点:

the scheduling plans are not user friendly and take ages to load, the training to use this system is a complete waste of time, the trainer we had had very little knowledge about how to use the system, the help section is no help at all. having used 7 other systems over the years, this wouldn't be in the top 5

PEMACからの返信

2 年前

Hi John, We are very sorry to learn of your dissatistaction with PEMAC Assets, our Customer Success Team has been made aware of this and we are currently addressing all of the issues which you outlined in review. Speficially, you will notice the following enhancements when we release our new software update at the end of March: • Facility on a Purchase order to amend the Purchase Line delivery unit value. This means you will be able to identify when the Value is different to the value on the Purchase Order. Related application reports will be enhanced to identify the two values. • A new warning when Completing a Purchase Order when the Purchase Order has undelivered lines. We would always encourage clients to contact PEMAC directly with any issues or concerns. Please dont hesitate to call us on 01 466 3888 if you would like to discuss your concerns with a member of our team. Best Regards, PEMAC

Robert
英国のMaintenance Co-Ordniator
自動車, 201~500人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Peamc at Continental

4.0 4 週間前 新着

製品を使ってみた感想: Overall a very helpful and easy to use system which makes my work life a lot easier.

良いポイント:

Pemac Assets is a great way to manage and implement fast and reliable work Routines and is incredibly useful for filtering out unnecessary items.

改善してほしい点:

I'm unable/Unknowledgeable to make mass routine changes

John
アイルランドのengineering store manager
食品製造, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

80% happy - Room for improvement

4.0 先月 新着

製品を使ってみた感想: good support when required by phone service - not so good with returning E-mail response for the support team

良いポイント:

it is very easy to navigate through the screen and locate the required information

改善してほしい点:

their are not enough standard report - basis reporting needs not up to standard

William
英国のData Analyst and Systems Engineer
薬品, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Migration from Old to New - PEMAC 5 to PEMAC Assets

4.0 4 週間前 新着

製品を使ってみた感想: A much more streamlined and efficent system for the management and reporting on the vast amount of assets we have at our plant.
With it being a fully digital system and full audit trail, it greatly helps us with our records for external auditors and general management of both planned and unplanned maintenance to keep us compliant.
With the auto generation of work orders, it reduces some of our management time for our coordinators as well as the previous hassle we had with document management.

良いポイント:

Ease of use. The changes in this system, with its web-based environment, import sheets and general ease of use, make it quite straightforward to populate, update and report on across the vast number of assets we have at our plant. In legacy systems. The entire process was quite tedious and lacked a good structure for reporting. A very easy system to implement/integrate and keep updated, especially with the high frequency of user we have and with the support from PEMAC and their qualification packets. Customer support is quite easy to deal with.

改善してほしい点:

The stock management side of PEMAC Assets could be affected by some work, as well as defects, causes, and remedies. Stock does not allow for the likes of "lots" around quality-related items; the primary bin location is not of much use when you can have parts across multiple bins in a large plant, and the filtering is not greater either. Only good for showing shortfalls in routines, but it would be nicer if there was an easier way to manage stock with more detail and their relationships. Images are almost useless in the search too.

Chris
アイルランドのContinuous Improvement Manager
機械・産業工学, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Great Asset to the company

4.0 4 週間前 新着

製品を使ってみた感想: At the start it was hard to get working within the organisation,. But once they upgraded the level of support & training it has been great. Eoin O Riordan helped us out massively.

良いポイント:

PEMAC assets has been a huge improvement to the way we schedule our Maintenance Works within the Organisation

改善してほしい点:

It took a while to embrace the change from contacting through mobile calls to logging work through a portal

Ger
オランダのSenior Technician
バイオテクノロジー, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Senior Technician

4.0 3 週間前 新着

製品を使ってみた感想: Good positive experience of use of the system

良いポイント:

Ease of use and industry wide application that are recognizable across many companies

改善してほしい点:

Not using all the available add ons such as spare parts ordering and reconciliation

Liam Peter
英国のDirector
医療機器, 201~500人規模の会社
使用期間: 2年以上
投稿経路

PEMAC - does exactly what you need

5.0 4 週間前 新着

製品を使ってみた感想: Great team at PEMAC
Deployment support was excellent
Speed of deployment was quick in 3 months

良いポイント:

Ease to implement Ease to administer Ease to deploy as SAAS

改善してほしい点:

reporting is clunky but the power BI add on makes it better

Pat
アイルランドのEngineering Manager
印刷業, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

This software has streamlined our operations.

5.0 4 週間前 新着

製品を使ってみた感想: Integration between 2 production facilities vastly improved. Previously we had a shared Purchasing System but a different CMMS on each site.

良いポイント:

User-friendly interface. Our team was able to navigate the software with minimal training, which significantly reduced the onboarding time. The dashboard provides a clear overview of ongoing maintenance tasks and pending purchases, allowing us to prioritize effectively. The integration capabilities are impressive, allowing seamless communication with our existing systems.

改善してほしい点:

Any issues that we did have were reported to PEMAC and have mostly been resolved.

Mario
アイルランドのIT Developer
建築資材, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Issues

2.0 3 年前

製品を使ってみた感想: Really hard to get

良いポイント:

Have all your maintenance jobs in one place

改善してほしい点:

1.- You cannot have an approver around multiple sites. 2.- The system is crashing many times everyday. 3.- If you delete one Purchases line the system does not delete that from the system the line stay as purchases Request. 4.-The system is not really prepare fro a multisites

PEMACからの返信

2 年前

Thanks Mario for your detailed feedback - pls see our responses below: 1. Multi-Site PO Approvals: An approver can be made visible across all sites as long as they have the required permissions within the system. 2. System Crashing: We understand this was an internal server issue to your business which has since been resolved. 3. Purchase Orders: PEMAC ASSETS is not a purchasing system but many of our clients choose to integrate their 3rd party ERP/purchasing systems with PEMAC ASSETS through our API gateway, which allows them to seamlessly manage their purchasing activities. If you have a specific issue with the existing functionality, please contact [email protected] and we would be happy to investifate thsi for you. 4. Multi-site Capability: PEMAC has many clients that using across multiple-sites globally, and PEMAC ASSETS has been developed to seamlessly scale with our clients. If you're intertested in scaling PEMAC ASSETS across multiple sites, plesae email [email protected].

Ken
アイルランドのMaintenance Engineer
乳製品, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Pemac is very beneficial in our business for documenting history records of plant and equipment,

4.0 7 年前

良いポイント:

The Pemac Help desk is a very user friendly system, Basic and to the point. This in my opinion is what makes Pemac work. Pemac 5 works very well in the background but the help desk is used by everyone to drive the system forward inputting all the information and histoy. The help desk requires very little training for each section in it.

改善してほしい点:

Pemac has the ability to export information to Excel, however it does not have the ability to Import information, this would be very useful when creating new plant. I would also like to be able to make Pemac more adaptable in some areas as different plant have different needs from the system. Signing off on work, Approval of work may need to be carried out on some plant equipment, however this may not be required on other work. Report is also not adaptable and is hard to get the relevant information.

PEMACからの返信

2 年前

Many thanks Ken for your positive review and we appreciate your detailed feedback. Please note that users of PEMAC ASSETS have the ability to upload information using over 30 standard bulk import templates, which cover various aspects of CMMS usage. These templates allow approved users to input new information and update existing data. Through PEMAC ASSETS, you can also assign a specific approver to designated work orders. PEMAC ASSETS inclues a wide range of standardised reports, 'out of the box', which can be run when required. Where a custom report is needed, PEMAC has the ability to generate a specific report on request but can also provide other options such as Business intelligence tools. Customers can create their own reports, KPIs and dashboards using these tools. PEMAC also has a dedicated BI Service which customers can avail of to develop specific custom reports. If you are interested in availing of this service, please email [email protected] or call +353 1517 5154.

James
アメリカのManager, GMP Analytical Chemistry
薬品, 201~500人規模の会社
使用期間: 2年以上
投稿経路

PEMAC Assets as a CMMS in Pharmaceutical Industry

4.0 3 年前

製品を使ってみた感想: In the pharmaceutical industry we are expected to comply to regulatory requirements, so having a CMMS that is FDA and EU compliant is critical. Before we got PEMAC we were using an excel sheet to track PM and calibration due dates. This soon became unwieldly and sometimes equipment was late for PM or calibration leading to unnecessary deviations. Also, having a paper-based equipment file system is difficult to maintain and upkeep. PEMAC allows us to keep all of the equipment PM and calibration files electronically.

良いポイント:

The interface of PEMAC dashboard is very user friendly and intuitive. I also like that only area that users have access to are shown to them which simplifies training. The unplanned ticketing system is very helpful as well, giving most of the site access as a simple user with limited access to be able to submit an equipment maintenance ticket for unplanned events. This allows us to use one ticketing system instead of two, which in turn makes metric determinations for unplanned events easier.

改善してほしい点:

Unfortunately the way that we name our assets (allow 2 to 4 alpha type) is not compatible with PEMAC format numbering automation, so we still have to use an excel sheet to determine the next number per asset type. The licensing for access to different components was quite complicated but the newer version seems to have simplified this to more reasonable level. Something else that we would like to see in the future is a true SaaS cloud model to make it easier to share from site to site across the world.

PEMACからの返信

2 年前

Thank you James for your feedback. Regards, PEMAC

Peter
アイルランドのFacilities Manager
半導体, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Pemac @Xilinx

4.0 3 年前

良いポイント:

We mainly use the software to track our vendors Health and Safety documentation, Insurances and their training for their employees attending site for preventative maintenance. With multiple documents from multiple vendors PEMAC offers a one stop package for tracking their documents and notifications when documents have expired.

改善してほしい点:

We did integrate our permit system for Daily Work Permits / Hot Works / Confined Spaces, with your engineer during the initial set up, to remove the paper being used, and although they did capture what we wanted on the permits. In practicality when a vendor arrives on site it proved time consuming using the system rather than writing out the permit. Now this could be down to users not being familiar with the permit system on our PEMAC, and ultimately went back to paper.

PEMACからの返信

2 年前

Many thanks peter for your review and we greatly appreciate your feedback. Please note that PEMAC is currently developing a dedicated Permit to Work module which will be fully integrated with the existing PEMAC ASSETS modules. This will provide our clients with a configurable system designed specifically for digital permitting. Using this new system, you will be able to easily and seamlessly create the Daily Work / Hot Works / Confined Spaces Permits that you require. More information about this exciting new module in development will be announced in the coming months. For more formation on this please contact [email protected]

Vanessa
カメルーンのAccounting
経理, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

My review about Pemac assets

4.0 12 か月前

製品を使ってみた感想: It's a very good application, it meets all the criteria and features, it's quite simple to use and it's effective too

良いポイント:

What I liked most about this application is the functionality that allows inventory management and prevents maintenance

改善してほしい点:

my only difficulty was the implementation but it was not a very serious problem

Farhad
英国のProject Engineer
薬品, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Helpful tool!

4.0 先週 新着

製品を使ってみた感想: overall, i have been happy using the platform.

良いポイント:

the ease of use. having a easy access to the asset record. Also the reporting.

改善してほしい点:

there are some small bugs that could be fixed.

Ciarán
英国のfacilities atEAM |lEAD
薬品, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

PEMAC need a lot more work

3.0 2 年前

製品を使ってみた感想: None.

良いポイント:

Not many as there is so many dislikes, PEMAC engineers need to test their products on consumers before releasing them for sale. So many bugs and issues..

改善してほしい点:

You cannot edit information before approval. Even the person that submitted it cannot.You cannot complete work orders if the work was completed before the work order was issued. This throws scheduling of regular routines out of sync.

PEMACからの返信

2 年前

Thanks Ciaran for your feedback. PEMAC would always advise our software clients that work orders should not be completed before they have been generated in the system from planned routines. Routines can be configured to provide sufficent look ahead of upcoming works and the system can automatically generate work orders as defined by the customer. PEMAC offers a range of consultation services which can assess your current system configuration and advise on best practice with regards to planning and scheduling. This will ensure your optimal usage of the system and align your site procedures to enable you to reduce downtime and improve efficiency. If these services are of interest, please email [email protected] or call us on +353 151 75154.

Paul
英国のIT Process Engineer
石油、エネルギー, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

If you are after a complete NMS system then PEMAC has all the extras to produce one for you

4.0 2 年前

製品を使ってみた感想: Increased our usage of our Maintenance team

良いポイント:

works straight away straight out of the back.

改善してほしい点:

The software worked as well as expected.

PEMACからの返信

2 年前

Thank you Paul for your feedback. Regards, PEMAC

Philip
アイルランドのMaintenance/facilities manager
機械工業, 201~500人規模の会社
使用期間: 2年以上
投稿経路

PEMAC help use to record and take control of our assets and manage them properly

4.0 7 年前

製品を使ってみた感想: The ability to control, record and manage the maintenance department within designated budgets.

良いポイント:

The fact that is a one stop shop for everything. All asset data, spare parts records, maintenance history etc. and purchasing all linked in the one program.

改善してほしい点:

Very little, But once an order is closed and for some reason you need to chance something it unforgiving. Its closed.

PEMACからの返信

2 年前

Many thanks Philip for your excellent review and we greatly appreciate your feedback. PEMAC ASSETS is compliant with CFR part 21 which means it is not possible to retrospectively update work orders for auditability and compliance reasons. However, for indiviual requirements, we would always recommend that clients contact [email protected] to see if there is an alternative approach we can help implement to improve your experience of the system.

Jake
マルタのDocumentation and Technical Auditing Coordinator
石油、エネルギー, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

PEMAC Assets

4.0 6 か月前

製品を使ってみた感想: Overall my experience on PEMAC Assets is very good and I took it as a personal project to setup and optimize the use of PEMAC Assets to assist the maintenance department operations in the best possible way. I have words of praise to the customer support team who respond on the same day and even take action and follow up on the issues. They take customer support very seriously. The PEMAC Assets Core training was of great help to understand more how the application works and get to know more what possibilities exist on the application.

良いポイント:

Overall a very good maintenance management system which has a lot of tools and functions which, if used properly will help to optimize the potential of any business.

改善してほしい点:

The help function is a bit limited and not all functions operate properly which usually require contacting PEMAC support

Jayne
アイルランドのOffice and Accounts Manager
機械・産業工学, 11~50人規模の会社
使用期間: 2年以上
投稿経路

A comprehensive database of work in progress

5.0 2 年前

製品を使ってみた感想: Because of the link between work orders and purchase orders it ensure that goods received are correctly allocated to each job and minimum stock levels can be held reducing our holding costs. Overall we are very pleased with Pemac Assets

良いポイント:

The easy to use structure of linking a request to a work order to a purchase order

改善してほしい点:

Annual training for end users should be built into the annual fee, ensuring companies keep up to date with software features The character length restrictions in some of the fields eg costs description or PO task description could do with being increased to allow for more narrative

PEMACからの返信

2 年前

Thank you Jayne for your feedback. Regards, PEMAC

Eoin
英国のProject Coordinator
食品、飲料, 201~500人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

A very tidy system

5.0 4 年前

製品を使ってみた感想: Overall experience has been very positive. It is still early days but the feedback from users has been good. Interaction with PMI has been a pleasure in every aspect from sales through development/delivery and support.

良いポイント:

Very simplistic application for mobile use. Easy to learn and very flexible system. Have yet to utilize all features but so far so good.

改善してほしい点:

Some big time savers were missed by not having a bulk import template available. Some very tedious manual entry was required after migration from Pemac 5

PEMACからの返信

2 年前

Many thanks Eoin for your excellent review and we greatly appreciate your detailed feedback.

Brian
アイルランドのMaintenance and facilities team lead
薬品, 51~200人規模の会社
使用期間: 2年以上
投稿経路

PEMAC an excellent tool for CMMS

5.0 8 か月前

製品を使ってみた感想: Very positive and an excellent tool. It used to issue reports attaching to deviations as required as evidence of work carried out .

良いポイント:

Easy to navigate and back up support available.

改善してほしい点:

We had one issue of multiple work orders being raised as the Tech clicked the button too many times generating triple other than that very easy operate.

Cathal
アイルランドのCMMS Administrator
乳製品, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Simple and Easy to use and Implement

4.0 先月 新着

製品を使ってみた感想: Very Good and Customer service is extremely helpful. Easy work the system from a maintenance point of view when the system is set up correctly.

良いポイント:

Ease of use when it comes to creating assets and tracking asset usage and work against assets as well as tracking routines and seeing what comes due.

改善してほしい点:

Stores could be improved when it comes to creating new spares and logging them to stores

Mark
アイルランドのMaintenance Planner
食品、飲料, 51~200人規模の会社
使用期間: 2年以上
投稿経路

User friendly system

4.0 4 週間前 新着

製品を使ってみた感想: Good system however some functions do not work as well as they should in reality

良いポイント:

User friendly system. Very good presentation on screen. Mobile App is very beneficial

改善してほしい点:

Ongoing system bugs have not been resolved