MoonMailとは

MoonMailは、複数のチャネル間で切り替えられるオムニチャネル・センターです。

MoonMailの詳細

良いポイント:

You're really able to sift through different reviews without it being a problem, and find information easily.

改善してほしい点:

This software unfortunately continuously triggered our clients' spam and junk filters. When adding a hyperlink, Moonmail adds their trackers onto the link as well.

MoonMailの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.3
機能
4.2
価格の妥当性
4.5

おすすめ度

8.0/10

MoonMailの総合評価は4.5/5星です。 (キャプテラに寄せられた133件のレビューより集計)。

MoonMailを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (133件)

Ferdinand
Ferdinand
アメリカのGlobal Team Lead
認証済みLinkedInユーザー
, 201~500の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Mailchimp is nothing compared to Moonmail

5.0 5 年前

製品を使ってみた感想: Overall happiness and less frustration than any other auto-responder for starters. The ease of use and straight forward dashboard is nice on the eyes and there's a template marketplace in case you aren't feeling creative. Pretty awesome product if you ask me.

良いポイント:

First and foremost, Mailchimp, aweber, constant contact etc... are so restrictive when you want to upload a list. Or, you have to pay exorbitant amounts just to upload the contacts, even if you don't use them in certain campaigns. With Moonmail, I haven't experienced any of that. Granted I'm new to the service but from what I've found, it's the best option out there.

改善してほしい点:

There's nothing really at the moment other than I wish I had found it sooner. I've dealt with pretty much every auto-responder out there and it's more than frustrating when all you are trying to do is communicate with your list and not be charge an arm and a leg or be restricted on what you upload.

MoonMailからの返信

4 年前

Thanks!

Tamarisk
スイスのSex Therapist
代替医療, 自営業
ツール使用期間: 2年以上
投稿者のソース

Much better than mailchimp

5.0 4 年前

製品を使ってみた感想: Just excellent

良いポイント:

The customer service and chat function are simply excellent. The folks at moonmail are friendly, patient with actual customer service. Unlike their main competitor they are not condescending and never once was i told to 'find the solution myself'.

改善してほしい点:

Not as easy to use as mailchimp but the customer service is so good with someone walking through that it's not actually a real problem.

MoonMailからの返信

4 年前

thanks!

認証済みレビュアー
認証済みLinkedInユーザー
イベント企画運営, 11~50の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

MoonMail Review

3.0 3 年前

製品を使ってみた感想: Good features , very new platform and technology but open source code was not really open source

良いポイント:

Integration with AWS , Serverless lambada architecture , open source code base , features specially some cutting edge planned features

改善してほしい点:

Open source code not updated uses outdated serverless framework , very tough to get it working almost had to rewrite major part of the code

Felicia
メキシコのIBO
マーケティング、広告, 自営業
ツール使用期間: 1年以上
投稿者のソース

My moon mail experience

5.0 4 年前

製品を使ってみた感想: I had many of my accounts compromised by this person and daily I struggled to regain access to my own accounts and thank God for moon mail helping me by synconizing many of my apps so I can get back what is mine

良いポイント:

How it works well with many of my other apps and how it integrates very smoothly without the hassle

改善してほしい点:

Honestly can not think of anything so far I enjoy it alot

Angelica
Angelica
ブラジルのCEO
認証済みLinkedInユーザー
インターネット, 自営業
ツール使用期間: 無料トライアル
投稿者のソース

検討した類似製品:

Lovely alternative to Mailchimp

4.0 4 年前

製品を使ってみた感想: The only reason I cannot stick with it is Amazon's SES really strict policies that keep banning me.

良いポイント:

I love that is cheap, its pricing is really good, it has a bunch of integrations, through zapier (which is free, but can require a paid plan depending on your usage). It has regular nice features like automation, but that's it.

改善してほしい点:

It does not offer any option if you suddenly can't use Amazon SES anymore. Also, the branding on the email footer is a bit ridiculous in paid plans.

MoonMailからの返信

4 年前

thanks!

Todd
Todd
アメリカのMarketing Assistant
認証済みLinkedInユーザー
ホスピタリティ, 51~200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Great Alternative to Mailchimp

4.0 4 年前

良いポイント:

I like the customer service and the layout of the design, and the emails themselves don't look so uniform like Mailchimp's.

改善してほしい点:

We initially didn't know where to start and how to access certain features, but we got the hang of it after learning it.

MoonMailからの返信

4 年前

thanks!

Carlos
Carlos
スペインのSr. Backend Developer and AWS Consultant
認証済みLinkedInユーザー
インターネット, 11~50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Moonmail is just what I needed, simple but efficient and intuitive. It gets the job done.

5.0 5 年前

良いポイント:

- Awesome user experience - Amazing support team - Covers everything you need as an email marketer

改善してほしい点:

The segments feature of the list management section needs to be more powerful, aside from that, everything else is a charm.

MoonMailからの返信

4 年前

Thanks!

Alejandro
Alejandro
メキシコのCEO
認証済みLinkedInユーザー
小売, 11~50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Great email marketing automation software

5.0 4 年前

製品を使ってみた感想: Right now the onboarding team has been great. We already sent our first campaigns with great results, delivering us even higher open rates than on mailchimp and thus more sales on our store.

良いポイント:

I love the email editor and how can you set up flows on the automation section. I really like their support team and roadmap they presented. Moosend has some very cool features on the drag and drop email composer such as timer countdown and video insert.

改善してほしい点:

The shopify plugin data on ecommerce data is only available for now at the automation level. Waiting for this data to be available at the regular newsletter segment options.

MoonMailからの返信

4 年前

thanks!

Gary
Gary
英国のTechnical BA
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Very slick User Interface

5.0 4 年前

製品を使ってみた感想: Very easy to get up to speed with, nice clean modern interface.

良いポイント:

I like the interface and having moved from Mailchimp found it very similar in the setup. You can add custom merge fields like you can in MC. It has webhooks so if you need to do any custom processing post subscribe or un-subscribe then you can.

改善してほしい点:

Be useful for the API to be able to trigger an automation or an email.

MoonMailからの返信

4 年前

Thanks!

Tim
Tim
アメリカのProgrammer/Founder
認証済みLinkedInユーザー
ツール使用期間: 1~5か月
投稿者のソース

Super affordable; cutting edge email technology

4.0 5 年前

製品を使ってみた感想: Super affordable email campaign software.

良いポイント:

I love that they've chosen a serverless, infinitely scalable architecture so I never have to worry about their ability to scale and meet my email campaign demands. What's more, their interface is intuitive and approachable, with a stellar email editing option. And most important -- this is an exceedingly affordable option to get start sending state-of-the-art email campaigns.

改善してほしい点:

I've found a couple bugs when editing my email template that caused a little pain. I've also not found the customer support team to be available for chatting when I'm online.

MoonMailからの返信

4 年前

Thanks!

Rocio
スペインのBusiness
獣医, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

It is the most powerful tool we have worked with so far. MoonMail offers unlimited campaigns.

5.0 5 年前

良いポイント:

MoonMail has good pricing including all the necessary services for our business. We have unlimited campaigns per month, unlimited subscribers by campaign. With MoonMail we can store up to 25,000 subscribers. Other important reason is that we are having a premium support which really is helpful.

改善してほしい点:

Maybe, something negative is that if you don´t know this software, you could not find easily on the internet. It is not stil very popular.

MoonMailからの返信

4 年前

Thanks!

Bryan
アメリカのcofounder
マーケティング、広告, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

検討した類似製品:

It is OK

3.0 4 年前

製品を使ってみた感想: We eventually left because the poor customer service outweighed the low pricetag.

良いポイント:

I loved the low pricing for what we used it for. We were able to create segmented audiences and rejoing them at will for messages.

改善してほしい点:

It was buggy many times to the point that we missed deadlines that were a week out when we ran into the issue. Inability to create segments within the lists was very frustrating at times.

MoonMailからの返信

4 年前

thanks!

Carlos
スペインのMarketing Manager
ツール使用期間: 6~12か月
投稿者のソース

The easiest email marketing platform I've ever tried

5.0 5 年前

製品を使ってみた感想: Overall: Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

良いポイント:

Super fast dashboard, easy to upload lists, easy to manage templates and campaigns. Liquid syntax for meta tags is awesome!

改善してほしい点:

Few automations.

MoonMailからの返信

4 年前

Thanks!

Char
アメリカのPartner-Owner
消費財, 2~10の従業員数
ツール使用期間: 1年以上
投稿者のソース

MailMoon

4.0 4 年前

製品を使ってみた感想: MailMoon definitely helped us with Cart Recovery; so for this reason alone, we would recommend trying it.

良いポイント:

We were able to recover more abandoned sales. We went from 7% to 21% recovers in one month. ease of use & automation

改善してほしい点:

I was on a smaller plan & just upgraded but having more templates & image options would be cool.

MoonMailからの返信

4 年前

thanks!

Morphing
アメリカのCEO
家電製品, 11~50の従業員数
ツール使用期間: 1~5か月
投稿者のソース

We started loving it

5.0 4 年前

製品を使ってみた感想: MoonMail Made it more than easier for Businesses to reach their potential customers with lowest possible costing & So far they are the best till now for my Business at least.

良いポイント:

Didn't find any Major Issue till now. And the minor issues never bothered really when compared with the price.

改善してほしい点:

Lowest Possible Price, Best Delivery Rate, 24/7 Support with Instant Solutions. Amazing Service & Customer Support.

MoonMailからの返信

4 年前

Thanks!

Tommy
アメリカのBDM
人材, 11~50の従業員数
ツール使用期間: 1年以上
投稿者のソース

Very Helpful

5.0 4 年前

良いポイント:

You're really able to sift through different reviews without it being a problem, and find information easily.

改善してほしい点:

Some of the information isn't up to date

Junior
アメリカのPresident
ツール使用期間: 1~5か月
投稿者のソース

awesome experience

5.0 5 年前

製品を使ってみた感想: connecting with my list and having respond to my products and purchasing my products is amazing and great

良いポイント:

The delivery rate and open rate is amazing being able to connect with my clients conveintly and on time

改善してほしい点:

Nothing at all this software is perfect for sending broadcast emails and having a greartopen rate.

MoonMailからの返信

4 年前

Thanks!

Clark
パキスタンのMarketing Manager
ツール使用期間: 1~5か月
投稿者のソース

Good Experience

5.0 5 年前

良いポイント:

User-friendly, ask valid information, not waste too much time, What I want and I am intrested in the delivery rates of the emails.

改善してほしい点:

Nothing uptill now. Let's see in the future if it will make some issue I definitely comment on that but still I am saying its good.

MoonMailからの返信

4 年前

Thanks!

Nora
パキスタンのMarketing Manager
ツール使用期間: 1~5か月
投稿者のソース

User friendly

5.0 5 年前

良いポイント:

It is extremely easy to use and its affordable. So you can easily send emails to your subscriber conveniently

改善してほしい点:

Everything is great. They can take some time to review your account, so till then you can sit back and prepare your campaign.

MoonMailからの返信

4 年前

Thanks!

David
スペインのSenior Developer
インターネット, 自営業
ツール使用期間: 6~12か月
投稿者のソース

Simplest email marketing tool and great support

5.0 6 年前

製品を使ってみた感想: It's the best email marketing tool I found so far, emails get to my subscriber's inbox and that's all I care about. Also, they've got a great customer support, they helped me a lot to set up stuff like DKIM and SPF, and that really matters! Thanks, guys!

良いポイント:

Simplicity, deliverability, price, and support

MoonMailからの返信

6 年前

Thanks!

Jason
ドイツのFreelance Marketing and Social Media
マーケティング、広告, 自営業
ツール使用期間: 1年以上
投稿者のソース

Making Mailing Simple

4.0 4 年前

製品を使ってみた感想: Am using moonmail to mainly execute split testing and client deliverability against our templates. It also allows me to create clean OFT files (yes, I know they are terrible, but when the client is demanding them, what can you do!).

良いポイント:

Simple to use GDPA Compliant Easy to do test sends Reporting OK

改善してほしい点:

Not much to dislike to be honest. A nice way to manage email.

MoonMailからの返信

4 年前

thanks!

Tajammul
パキスタンのAdmin
コンピュータ・ソフトウェア, 自営業
ツール使用期間: 不明
投稿者のソース

Good for email campaigns

5.0 5 年前

製品を使ってみた感想: Just tried the software.

良いポイント:

Best for send email campaigns for web owners. In just few clicks prepare your campaign and it to all the recipients in the list you have stored. GDPR compliant availability. Free version also available.

改善してほしい点:

In free version only 1 campaign can send per day. Only 10 recipients in one campaign in free version.

MoonMailからの返信

4 年前

Thanks!

Meghana
インドのISE
家電製品, 11~50の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

Electronic component Distributors

4.0 5 年前

良いポイント:

Campaigns are good, they reach in time

改善してほしい点:

Unless we take paid plan sender cannot be added.

MoonMailからの返信

4 年前

Thanks!

Saravanan
インドのMarketing Analyst
ツール使用期間: 不明
投稿者のソース

It's very difficult to identify the option available on Moonmail. Not user-friendly.

2.0 6 年前

良いポイント:

Scheduling option in Moonmail is very good and useful for email marketer who has customers in other countries.

改善してほしい点:

User Interface of the moonmail is very difficult to use. Even after watching demo video I could not be in a clear way of using moonmail.

Alfonso
スペイン
ツール使用期間: 不明
投稿者のソース

Great interface and flexible pricing

5.0 6 年前

製品を使ってみた感想: The UI is so simple and well defined that you can browse through the full app very easy since day 1 and the pricing is extremely flexible so I don't have to worry if a have a lazy month because I just the pay the monthly fee, which is pretty low. Great support.

MoonMailからの返信

6 年前

Thanks!