キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Square Point of Saleとは

Square POSは、あらゆる形式と規模のビジネス向けに構築された、カスタマイズ可能なPOSソリューションです。

Square Point of Saleの製品詳細

良いポイント:

The cost was great for me to start out. It was very easy to train staff on the system as well.

改善してほしい点:

It was a little confusing to get started because we were using a mobile device.

Square Point of Saleの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.5

おすすめ度

8.8/10

Square Point of Saleの総合評価は4.6/5です。 (キャプテラに寄せられた2,936件のレビューより集計)。

Square Point of Saleを使用したことがありますか?

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レビューを絞り込む (2,936件)

Daniel
Daniel
Senior Pastor
認証済みLinkedInユーザー
非営利団体運営, 2~10人規模の会社
使用期間: Unspecified
投稿経路

Square POS User Review

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Square Point of Saleの良い点と悪い点

5.0 2 年前

良いポイント:

キャッシュレジスターやカードリーダーなど、様々な種類のハードウェアが用意されていることで、自分のビジネスに最適なハードウェアを選択することができ、より効率的な業務運営が可能になる点。

改善してほしい点:

電話でのサポートが充実してないことやコスパが悪い部分。

匿名レビュアー
デザイン, 自営業
使用期間: 1年以上
投稿経路

決済が楽

5.0 2 年前

製品を使ってみた感想: 入金スピードも早く申し込みも簡単で非常に使いやすい

良いポイント:

決済が楽なのは当たり前で他サービスの様に申し込みが面倒ではない

改善してほしい点:

特に不満はなく簡単手軽に使用しています。

Sheri
Sheri
アメリカのPresident and CEO
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Easy to set up, reliable, and with the features I need in my business!

5.0 2 年前

製品を使ってみた感想: I set up Square after researching other options when I launched my business 4 years ago, and have been pleased with the choice ever since. I have considered other options since then but keep sticking with Square since they truly have what I need, and the time cost of switching has never been worth it to me.

良いポイント:

The most important aspect of Square Point of Sale is the ability to set up monthly, quarterly, and annual recurring invoices. Its shocking other solutions don't offer this, or only offer it at VERY high levels of monthly investment. This is a user-friendly solution for my business and is easy to understand, set up, and get rolling right "out of the box."

改善してほしい点:

The address book makes it a bit tough to set up the clients as a business, it's a bit more geared to selling to consumers. But I've been able to create a workaround to make it work for me (business name in one of the name fields). I also really would like to integrate Square better with QuickBooks but I think QB is the problem - QB is notoriously difficult to work with (VERY difficult!).

Alexander
アメリカのManaging Attorney
弁護士業界, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Square Point of Sale is a Good Option for those who don’t want to pay monthly service fees.

4.0 9 か月前

製品を使ってみた感想: Overall, it is good option for those businesses and people who do not want to pay set monthly fees for credit card processing services.

良いポイント:

No set monthly service fees. Only percentage fees from any processed transaction. Generally, the credit card payments are available the next business day.

改善してほしい点:

Very difficult to contact customer service and also lack of support and protection when it comes to credit card charges dispute and chargebacks.

Katrina
アメリカのOwner
消費者サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

I love Square!

5.0 先月 新着

良いポイント:

I like the ease of Square Point of Sale. I use it for a pop up shop for my crafts and it is so easy

改善してほしい点:

Only downfall that I've seen was when I first started using it, I needed to reach out to customer service and the wait time was longer than most companies

breanna
アメリカのDirector of Procurement
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Square has potential to be great

3.0 3 か月前

製品を使ってみた感想: Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier.

良いポイント:

Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad.

改善してほしい点:

Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical.

Robert
アメリカのOwner
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Square Point of Sale helps you manage your daily operations

5.0 3 か月前

製品を使ってみた感想: Square Point of Sale made managing my daily sales items sold reporting, sales-tax, tips, and credit card sales a very easy task. Monthly and annual reports were also easy to review which mad tax reporting easier.

良いポイント:

I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price.

改善してほしい点:

I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu.

April
アメリカのLicensed Massage Therapist
健康、ウェルネス、フィットネス, 自営業
使用期間: 1~5か月
投稿経路

検討した類似製品:

A POS that works well

4.0 10 か月前

良いポイント:

I liked that it is relatively straight forward and has a simplified format

改善してほしい点:

The fees that are taken out at every transaction are frustrating. I would rather pay a monthly flat fee rather than be charged a different percentage for different services. It made me reconsider how much I was charging for my services.

Ilana
アメリカのArtistic Director
エンタテインメント, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Reliable and Easy-to-Use Point of Sale System

5.0 2 か月前 新着

製品を使ってみた感想: I've been very pleased with how reliable this technology is.

良いポイント:

I've never had any issues with Square Point of Sale not working.

改善してほしい点:

It is dependent on a plug-in device. If this were to get lost or damaged, I can imagine that would be a problem.

Josephine
アメリカのagent
不動産, 自営業
使用期間: 6~12か月
投稿経路

square review

5.0 先月 新着

製品を使ってみた感想: I loved the ability to make and take payments at the local farmers markets

良いポイント:

It always works, I have never experienced glitches with this software.

改善してほしい点:

I liked everything about square. There was nothing I did not like.

Lucinda
英国のOwner
美術、工芸, 自営業
使用期間: 1年以上
投稿経路

The best website builder and point of sale

5.0 2 か月前 新着

良いポイント:

I love how I can connect it to different things such as my Facebook and Google accounts. It’s really easy to set up your website.

改善してほしい点:

Sometimes when I’m updating my website, there can be bugs in the system.

Julia
カナダのOwner
小売, 自営業
使用期間: 1~5か月
投稿経路

Square reader perfect for small business sales

5.0 2 週間前 新着

製品を使ってみた感想: very good. It has been a great addition to my business.

良いポイント:

Very easy to use. It connects to my phone very quickly and accepts many forms of payment for customers. The text and numbers on the sale screen are large and the price is displayed clearly for the customer. The money is deposited into my account in less than 2 full business days.

改善してほしい点:

The fee it charges to use it, although it is not a high fee.

Zephyr
アメリカのEntrepreneur
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great features but not the most reliable

3.0 4 年前

製品を使ってみた感想: Square has amazing features and is easy to use. It's also great to take on the go. I would have given it 5 stars if it weren't for the issues with buffering and transactions not going through. Because of these issues, Square was too unreliable for me.

良いポイント:

Square was really easy to set up and use. It has a lot of great features like analytics, sales reports, manual credit card entry, and more. It's also really easy to set up and edit your menu. The fees that Square takes on credit card payments are not high and are very reasonable. Square is also excellent for on-the-go sales and is very portable. It's easy to take to different venues and events.

改善してほしい点:

I encountered a lot of problems with Square. I was mainly using it to sell goods at my local farmer's market. Often after swiping a customer's credit card Square would be stuck with the loading symbol and the transaction would never go through. There were many times I had to shut down the app and reopen and ask the customer to swipe again with another credit card. There have been times where the customer was charged twice and times where the customer was never charged at all! It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market. There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid. I also tried Square on multiple devices but the problems persisted.

Jeffson
ナイジェリアのManager
マーケティング、広告, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

For a POS system it works as should

3.0 2 年前

製品を使ってみた感想: My overall experience with this platform is good, I only wish they requested business verification first before approving me to use them as a payment processor but if you have all their needed criteria you’re definitely good to go, there service is quite seamless

良いポイント:

The setup was quite easy, they don’t take up to 7days to process your money so thats a plus, the interface is straight forward. They support various card types for debiting

改善してほしい点:

You can’t contact them via live support chatYou will be asked to verify your business once a large amount of money is processed through their payment gateway and if you don’t meet all their criteria the money will be held for 120days before release

Cortland
アメリカのStudent
教育管理, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Square Point Is On Point

5.0 2 年前

製品を使ってみた感想: My overall experience with Square Point Of Sale is that it’s given me the smoothest online and electronic payments possible and they take a small percentage of everything transferred in and out.

良いポイント:

I like the easiness of processing transactions on this software! Takes away 90% of my businesses financial headaches.

改善してほしい点:

I don’t have any cons in regards to Square Point Of Sale because any and everything I need the app to do, it does!

Matthew
カナダのDirector of Finance
コンピュータ・ソフトウェア, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Easy as it gets

5.0 昨年

製品を使ってみた感想: The overall experience has been wonderful. It is an extremely easy to use product which makes rolling it out across the country quick and simple.

良いポイント:

My favorite part of Square is the ease of it all. It was easy to set up, it is easy to use and it is easy to integrate. This makes life so much easier when you have locations all across the country.

改善してほしい点:

We only use Square for payment processing. It is a little more expensive than some of the other solutions if that is all you are using.

Paul
アメリカのeCommerce & IT Manager
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Square Point of Sale is Reliable and Easy to Use, But Beware

2.0 昨年

製品を使ってみた感想: Our overall experience with Square POS was either one extreme or the other. We were reasonably happy customers for four years, minimal complaints, and then dumped on our butts without warning. Three years earlier we were contacted by Square POS and asked to remove glass product from our POS, and we complied, so I'm honestly not sure why, years later, as loyal customers we weren't even given the courtesy of a phone call or email explaining what the issue actually was.

良いポイント:

Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.

改善してほしい点:

What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.

Wes
アメリカのOwner
消費財, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Square The Life Blood Of Any Mobile Business

5.0 2 年前

製品を使ってみた感想: I still use it since it doesn't require a monthly service. It comes into a pinch when I need to sale something and don't want have go thru all the steps of the other company. Example Yard sale if someone doesn't have enough money.

良いポイント:

The ability to set this software was super easy. It was easy to add your inventory and take your pictures all from the app, Also no monthly fee to use the service was the items that sold me on when 1st starting out.

改善してほしい点:

The web presence is super lacking. No add ons, or 3rd party integrations is why I moved on to another service. The ability to really customize your website is not there, Every one has to a website that will attract sales and customers. This is just a POS 1st and website 2nd. I moved to a service that had website 1st and a POS 2nd. But I still love Square's POS software better.

Tessa
アメリカのTattoo Artist
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

A must-have, but high fees.

4.0 2 年前

製品を使ってみた感想: I use Square daily on the job. The tattoo shop I work in doesn’t have an in-house ATM so being able to take digital and card payments is a must! Square’s payment processing is a bit expensive but the payoff is fairly worth it in my opinion.

良いポイント:

Square makes taking card and digital payments extremely easy and simple. It’s quick and convenient for both me and my clients. I also don’t have to purchase a POS unit as the small free card reader that plugs into my phone is all I need.

改善してほしい点:

The fees for this processor are quite hefty. While square’s fees aren’t hidden by any means, and are average for payment processing fees, I really wish there was a simpler, flat-rate monthly fee option that could save me money without taking 2.6% + 6¢ out of each of my sales. Or at least, with what I’m paying in fees, I really should not have to pay extra for other features like email/text marketing through Square.

Michael
アメリカのOwner
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Pleased with Product

5.0 昨年

良いポイント:

We integrated everything from POS, to reporting, to payroll into Square

改善してほしい点:

The linking between online inventory to in store, real time inventory is awful.

認証済みレビュアー
認証済みLinkedInユーザー
医療業務, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Easiest and simplest way to start taking credit card payments for your office

4.0 6 年前

製品を使ってみた感想: Great. Simple and easy to use. People have said that their customer service is extremely hard to get hold of, but we have used it for 3 years and have had no reason to contact customer service.

良いポイント:

Square POS was very easy to set up. The first card reader you receive (a simple plug in to an iPad or iPhone) was free. We created an account online, attached a bank account, and created a menu of items/services we provide. Then we simply chose photos for each service or product category so that it looks nicer in the app for our employees. The result was a very simple set up and a very clean looking POS. What's also nice is that Square POS is good at being able to refund patients if something was charged incorrectly. They also get receipts if they choose to via text message or email. Changing the prices and adding or deleting items on the service/products you sell is quite easy. You simply log in to the website and make changes. Also, you can turn in options such as giving customers a choice to tip or not. For being an office that used to take cash only, choosing Square POS was the way to go in entering the world of credit cards. We have no regrets and have no had problems. The correct amount of $$ we received (minus 2.75% of every transaction) gets deposited into our account every week. And we no longer have to hire a collections agency to go after those who don't have cash or mail in checks because they will simply pay through credit card now.

改善してほしい点:

Square does take 2.75% of your transaction each time. You can find cheaper alternatives, but not with the ease of set up and use that comes with Square. The bigger con about Square POS is that if you have take a payment over the phone and manually type in their credit card information instead of typing it, they charge extra at 3.5% of the transaction. Also, the first card reader they send you is a simple swiper, but we found that it didn't always work well. Most cards these days have chips, and if you want a good and safer reading you'll want to purchase the Chip reader at $49. We don't regret the purchase though. Lastly, if you are a restaurant and choose to include the option to allow customers to tip, know that square takes 2.75% of your ENTIRE transaction (including the tip your customers add).

Molly
アメリカのSalon Owner / Esthetician
消費者サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Square - Pros and Cons

4.0 2 年前

製品を使ってみた感想: My overall experience with Square as a Point of Sale is mostly positive. We have transitioned our appointments and reports away from Square due to the lack of reports and really only use this POS for online transactions or if we were to do an event outside of our Brick and Mortor. I think this is a positive system that can and does benefit many businesses. For ours we needed more detailed and extensive reports and better transaction fees for our day to day transactions with our customers.

良いポイント:

I loved that Square was so easy to start up and operate immediately. It literally takes minutes to set up and the hardware once it is sent to you is the simplest set up. I think the biggest appeal to Square is that it is fool proof and anyone can get this POS to work for them. The second biggest YES for this product is that it is super easy to take with you to offer card payment options to clients while you are outside of your brick and motor. I think offline payments and the option to take payments on their app through the mobile card swiper is a huge selling point to Square customers.

改善してほしい点:

I feel the cost of the transaction to the business owner is quite high when compared to other companies. They have one of the highest if not the highest transaction costs. Some owners will charge this back to their customers via a fee (which is illegal in some states) and others could just cushion this cost of doing business into their service prices but it is worth mentioning that it is something not so great about Square. The other not awesome part of Square is the reports. They are very mundane and not very extensive. It is quite clear that Square is a POS system that offers payment transactions first and later on enable the appointments and the reports. I hope to see much improvement with those back-end functions in the near future. It is imperative to a business owner to know what the health of the company looks like at any given moment and transactions is not even close to the only report necessary.

Khalid
Khalid
インドのcontent writer
認証済みLinkedInユーザー
教育管理, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

NO.1 FREE POS - Square POS | Best for online payment processing and invoice management

5.0 2 年前

製品を使ってみた感想: My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems :
- multiple payment processings
- invoice creation
-mobile app payments
- attract more customers
- revenue generation
B. i have been able to realize the following benefits with the help of the given app/software/SAAS :
- bring the payment systems to online
- making offline business transform into online business
- allows customers to pay using either credit or debit or mobile payments with and without contact
- helped build trusted business brand and brand reputation among customers
-easy to setup all functionalities at affordable fees

良いポイント:

i found the following features as most impactful: - lightweight, quick payment processing and mobile - best sales database management - builds consumer confidence with its ease of use and real-time payment updates. - affordable & reliable - phone app allows payments at all locations. Yes the product is quite easy to use for: - payments -invoicing with customers full details -mobile payments - pulling sales reports - contactless payments Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

改善してほしい点:

I found the following features that were either missing or could be improved: - difficulty in card reading for payments and chip card reading - could be made in other dark colors instead of WHITE - features to make payments by consumers using heir online square account - fees could be reduced further, - better connectivity and tutorials to use needed I found the following features or aspects of the product that are difficult to use: - freelancers do not get more options - complex to understand the POS platform - manual entry of chargeable dollar amounts - non-availability of phone support - difficult to customize No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Kristine
Executive Director
美術館、博物館, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:SoftwareAdvice

After research, seemed like best choice on a small nonprofit's limited budget.

4.0 7 年前

製品を使ってみた感想: Our previous credit card processor charged us PCI compliance fee but didn't help us with our compliance issues. They were happy to charge an additional price. PCI noncompliance fee for more than a year. Switching our four physical locations and website to Square resolved those issues and saved those fees. Square Retail would no doubt help us more with inventory management, but we can't afford the extra monthly cost for the multiple locations. Software Advice and other review sites were very helpful in sorting through the hundreds of options and convincing our board that we could afford to make the switch to Square to help staff reduce time spent to manage both sales and inventory.

良いポイント:

Fairly intuitive and forgiving (can back out of most screens if not sure where to find function you're looking for). Sales and national park visitor center staff really like the system, and have had little difficulty learning it. We have it set up with wi-fi on AT&T U-Verse and satellite internet and on a Verizon wireless-enabled iPad. Offline mode has worked during power interruptions and automatically uploaded sales when back online. Customer support has generally been top notch. Support Center has good information and comments from the Square community, though it can be a challenge to find the answer without fairly extensive searching. The Square stands, compatible printers, and cash drawers were easy to hook up and work well together. Straightforward pricing. Ability to accept multiple forms of payment with the Square chip reader and Virtual Terminal.

改善してほしい点:

Would be extremely helpful to have searchable, downloadable start-up and user guides instead of having to cut and paste from web pages, which doesn't work well. We had to make a lot of phone calls to tech support during initial set-up, particularly for uploading inventory, because we couldn't find instructions online. Very time-consuming and tricky to upload inventory spreadsheet files that include multiple locations. After all the effort to upload, it appears that each item still has to have inventory tracking enabled manually. We assumed that's why we were entering all the inventory numbers into the spreadsheet. Moving inventory from one location to another also must be done manually. With desktop version of QuickBooks for Mac, Square's daily subtraction of fees for each location's sales vs. all fees charged once monthly by our previous processor has more than quadrupled the time needed to enter sales reports. Switching to cloud version of QuickBooks may help, as transactions can supposedly be downloaded to it. Had to purchase a third-party module to integrate our website's Magento Community ecommerce software with Square, but integration is very incomplete (total charge only is transferred to Square, not items sold, merchandise subtotal, member discount, or shipping charges). We accidentally entered some Virtual Terminal transactions with the wrong location selected and couldn't transfer them to the correct location. Tech support verified that the only option would have been to refund each transaction from the incorrect location and reenter them in the correct one. We bought a recommended scanner but found that we would have to manually replace our existing PLUs with very long barcode numbers for each item to use it.

Austin
アメリカのInvestigator
エンタテインメント, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Square POS

5.0 昨年

製品を使ってみた感想: Square helped us with sales when we're at events and with our regular business operation. The rates are affordable so we're still making nearly the same profit and we've been able to sell more tickets and merchandise.

良いポイント:

Square is a convenient way to complete sales transactions no matter where you are or what kind of business you're running. They have an app that's great. Use it in your storefront, pop-up booth, festivals, events, wherever. All of the pricing information and fees are listed up front and it's a pretty good rate. Transactions are secure for buyer and seller. Customer service portal has several ways to get support so you can use whatever method is best for you and your situation. Square can run in offline mode if you need it.

改善してほしい点:

Inventory management wasn't great but since we don't have a lot of merchandise it wasn't a deal breaker. Square should come up with something better for Inventory. Easier to manage, less time involved.Account freezes do happen with Square once in a while.