キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Square Point of Saleとは

Square POSは、あらゆる形式と規模のビジネス向けに構築された、カスタマイズ可能なPOSソリューションです。

Square Point of Saleの製品詳細

良いポイント:

The cost was great for me to start out. It was very easy to train staff on the system as well.

改善してほしい点:

It was a little confusing to get started because we were using a mobile device.

Square Point of Saleの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.5

おすすめ度

8.8/ 10

Square Point of Saleの総合評価は4.6/5です。 (キャプテラに寄せられた2,980件のレビューより集計)。

Square Point of Saleを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (2,980件)

Daniel
Daniel
Senior Pastor
認証済みLinkedInユーザー
非営利団体運営, 2~10人規模の会社
使用期間: Unspecified
投稿経路

Square POS User Review

5.0 3 年前
動画プレイヤーで日本語字幕を表示できます
大遥
日本のライター
認証済みLinkedInユーザー
執筆、編集, 自営業
使用期間: 1~5か月
投稿経路

Square Point of Saleの良い点と悪い点

5.0 2 年前

良いポイント:

キャッシュレジスターやカードリーダーなど、様々な種類のハードウェアが用意されていることで、自分のビジネスに最適なハードウェアを選択することができ、より効率的な業務運営が可能になる点。

改善してほしい点:

電話でのサポートが充実してないことやコスパが悪い部分。

匿名レビュアー
デザイン, 自営業
使用期間: 1年以上
投稿経路

決済が楽

5.0 2 年前

製品を使ってみた感想: 入金スピードも早く申し込みも簡単で非常に使いやすい

良いポイント:

決済が楽なのは当たり前で他サービスの様に申し込みが面倒ではない

改善してほしい点:

特に不満はなく簡単手軽に使用しています。

Faiyaz
Faiyaz
バングラデシュのCEO
認証済みLinkedInユーザー
デザイン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

A very user friendly POS system

4.0 昨年

製品を使ってみた感想: Overall experience was amazing. Loved how it made everything easier!

良いポイント:

Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.

改善してほしい点:

Yet haven't found any bigger issues. Everything seems fine.

Leah
アメリカのManager on Duty
飲食店, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Square POS Review as Restaurant Employee

4.0 2 か月前 新着

製品を使ってみた感想: Using Square Point of Sale has been super easy and convenient, especially with all the helpful features like tracking sales and inventory. The only downside is the fees can add up, and dealing with account holds has been a bit annoying at times.

良いポイント:

Square POS is easy to use because it has an intuitive interface, making it easy to set up and use, even for those without technical expertise.

改善してほしい点:

Some consumers have reported issues with funds being placed on hold or accounts being frozen due to Square's risk assessment processes.

Nilaykumar
カナダのDirector
コンピュータ・ハードウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Poor service

1.0 先月 新着

製品を使ってみた感想: Extremely poor services never ever go with this service.

良いポイント:

Nothing about this service is good. Never get this service

改善してほしい点:

They deactivated the account without providing a reason. I believe that I have the right to know the reason for their decision.

Robert
アメリカのManager
経理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Economical point of sale

5.0 3 か月前

製品を使ってみた感想: I have the option to collect remotely, through a link or using the point of sale by swiping the card or without contact

良いポイント:

This point of sale has no monthly fees, it only charges when the point of sale is used. I like that.

改善してほしい点:

I don't like that they charge a different rate if I insert the card details directly

Natalie
アメリカのAssistant
エンタテインメント, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Great for Small Businesses

4.0 4 週間前 新着

製品を使ってみた感想: Overall I liked the app for what it is. I feel like the percentage of sales it takes is a little much, especially for the simplicity of it. We mainly used square for running the bar which is not good for a fast paced environment. When running the merch area it was fine, as it isnt as busy when searching for items. Great if you are just starting out.

良いポイント:

Square is super easy to use and is great for small businesses.

改善してほしい点:

On the app, we had to manually enter the card number because the "tap" feature wasnt the best while doing transactions. The square device itself was always breaking and not reading the credit card correctly.

Linda
Linda
カナダのOwner
認証済みLinkedInユーザー
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路
ソース:GetApp

Faulty equipment

1.0 8 か月前

製品を使ってみた感想: Terrible and would never recommend. Extremely hard to receive immediate help from a knowledgeable representative.

良いポイント:

Loved it when it worked . But I kept having to replace hardware.

改善してほしい点:

Poor quality equipment and extremely hard to reach for a qualified person to answer queries. When you call you get a person who has to keep putting you on hold to get an answer and then after taking up over 1/2 hour of your time you have gotten v nowhere! Extremely frustrating.

Walterson
アメリカのClinical Counselor
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

Clinical Counselor

5.0 2 か月前 新着

製品を使ってみた感想: I've had Square for a little over two years and I have beyond satisfied with it's use; and over time, I have used more of their features

良いポイント:

It has so many options including loans, savings accounts, debit card; and keeps great records for tax related purposes

改善してほしい点:

There's nothing that comes to mind because they are very helpful

Alfin
フランスのMRI
代替医療, 自営業
使用期間: 6~12か月
投稿経路

Best of the best

5.0 2 か月前 新着

製品を使ってみた感想: Very good experience which I recommend to others

良いポイント:

Business model was very attractive and easy handling

改善してほしい点:

Task success rate is comparably low in instances

Bianca
アメリカのManager
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Square review

5.0 先月 新着

製品を使ってみた感想: Very easy to train new users, simple interface, good customer support

良いポイント:

Simple easy to use features, free version

改善してほしい点:

I would like some more features with the free version

Perla
アメリカのCeo
食品、飲料, 自営業
使用期間: 1~5か月
投稿経路

Great product

5.0 3 週間前 新着

良いポイント:

Easy to use and understand the set up instructions

改善してほしい点:

The only thing i dont like about it that i couldn't keep up with inventory

Betsy
アメリカのCEO
小売, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Square Point of Sale is Easy to Use

5.0 6 か月前

製品を使ってみた感想: I felt my overall experience with Square Point of Sale was smooth and easy to learn. I used the Square Point of Sale for one location of business, I have about 25 products I'm tracking inventory on. I make adjustments to discounts. These functions were easy to figure out how to use without using any help features or stressing out. Square Point of Sale system was also very easy to use on my iPhone and it has many options for accepting payments as far as different hardward is concerned. You don't need hardware either, you can use an iphone and use the Square Point of Sale app to process payments for your customers. I prefer the actual Square because sometimes people don't have the tap to pay option if they don't have their Apple wallet set up properly or don't how to process payments that way.

良いポイント:

Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them.

改善してほしい点:

I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system.

Ande
アメリカのOffice Manager
自動車, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Square POS

5.0 6 か月前

製品を使ってみた感想: Square is easy to use and their customer service is very helpful

良いポイント:

EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL.

改善してほしい点:

I do not use my square to its full potential, only because I do not need all of the great features

Paul
アメリカのeCommerce & IT Manager
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Square Point of Sale is Reliable and Easy to Use, But Beware

2.0 昨年

製品を使ってみた感想: Our overall experience with Square POS was either one extreme or the other. We were reasonably happy customers for four years, minimal complaints, and then dumped on our butts without warning. Three years earlier we were contacted by Square POS and asked to remove glass product from our POS, and we complied, so I'm honestly not sure why, years later, as loyal customers we weren't even given the courtesy of a phone call or email explaining what the issue actually was.

良いポイント:

Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.

改善してほしい点:

What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.

Natalie
アメリカのExecutive Director
エンタテインメント, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Loving Square Point of Sale

5.0 昨年

製品を使ってみた感想: Overall very positive, and I recommend to anyone that does electronic sales/needs a terminal that I come in contact with on a day-to-day basis.

良いポイント:

Square Point of Sale has been very easy to use, easy to integrate and wonderful for keeping track of day-to-day sales. Very low customer complaints, and no problems during in-person sales. Hand-held device is very convenient, easy to transport and take to different locations

改善してほしい点:

Given the NYS laws, and how/what our orders are, we are not a fan of the $0.x cent charge per order- would be much easier to just have the flat percentage. Also given the nature of our business, would be helpful to have a straight charge, not different for "card present" or not.

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Outdated and frustrating to integrate

2.0 昨年

製品を使ってみた感想: Frustrating generally, trying to integrate with online systems like Wordpress or quickbooks is not what it should be. These aren't small or niche softwares that are trying to be integrated, Square seems to be living in the software of 10-20 years ago.

良いポイント:

It takes payments for customers and manages inventory levels for customers.

改善してほしい点:

Total pain to integrate with other bits of software, really outdated on premises software that doesn't play well with online solutions.

Robert
アメリカのOwner
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Square Point of Sale helps you manage your daily operations

5.0 7 か月前

製品を使ってみた感想: Square Point of Sale made managing my daily sales items sold reporting, sales-tax, tips, and credit card sales a very easy task. Monthly and annual reports were also easy to review which mad tax reporting easier.

良いポイント:

I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price.

改善してほしい点:

I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu.

Alexandria
アメリカのOwner
小売, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Used for over a decade

5.0 4 か月前

製品を使ってみた感想: Great! I've used Square for over a decade. They are always looking for ways to improve and hold a lot of various beta testing you can join.

良いポイント:

Easy to use. Customer service is great. Free app.

改善してほしい点:

No weekend phone support or chat support. They had it prior to covid but not after.

Kelly
アメリカのDirector of Sales
代替医療, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Square Handles Your POS Transactions

5.0 7 か月前

製品を使ってみた感想: Everything is at your fingertips. Customers aren’t waiting long to complete their sale. I like the options of providing them with their receipt.

良いポイント:

It’s fast and easy to use. Your product inventory, including pictures of your products is right there to ensure accuracy. You can take it with you.

改善してほしい点:

I haven’t had a bad experience. It does what I need it to do.

Casey
アメリカのDirector and Commercial Pesticide Applicator
化学, 自営業
使用期間: 6~12か月
投稿経路

Evergreen Weed and Pest Control Services

5.0 昨年

製品を使ってみた感想: It's great for home service and field work when you need payment at the site.

良いポイント:

Ability to offer CC on-site, invoice payment on clients on via phone, tablet, or computer, and auto reminders of upcoming payments. ALso, I like the software integration with my Field Route Optimizer.

改善してほしい点:

if you accidentally scroll too far up in an invoice, contract, or estimate it auto-refreshes and deletes everything you just did.

認証済みレビュアー
認証済みLinkedInユーザー
美術、工芸, 自営業
使用期間: 2年以上
投稿経路

My only POS

5.0 4 か月前

製品を使ってみた感想: Overall I enjoy using Squares point of sale when taking payments from customers. It is user friendly and customers love it.

良いポイント:

I love being able to take electronic payments when I am at events selling my work.

改善してほしい点:

Sometimes the POS is delayed when there is not a good connection. I would love for it to still work as great in an offline mode outside of typing customers' information.

Angela
Angela
アメリカのOwner
認証済みLinkedInユーザー
小売, 自営業
使用期間: 1年以上
投稿経路

Square POS has been Remarkable!

5.0 8 か月前

良いポイント:

The initial cost for Square POS hardware is relatively low compared to traditional POS systems, making it accessible for many small businesses.

改善してほしい点:

Square charges a transaction fee for each payment processed through its system, which is usually higher than other systems I've dealt with in the past.

Nathalie
アメリカのOwner
消費財, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Can't Go A Day Without Square!

5.0 11 か月前

製品を使ってみた感想: Square has been a Godsend for me and I highly recommend it to any small business owner!

良いポイント:

I can run my business from anywhere knowing that credit and debit card payments will not slow me down.

改善してほしい点:

I don't have any complaints about Square. They even sent me my credit/debit card reader for free!

Chantel
カナダのRegistered Massage Therapist, Owner
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Payments made easy and painless

5.0 9 か月前

製品を使ってみた感想: I really love Square, it makes running my business secure and seamless. I'm able to cross-compare my reports to ensure my bookkeeping is accurate.

良いポイント:

As a solo business owner, my time is so valuable. I love that I'm able to store cards on file with square and simply charge and email receipts within seconds. Making it seamless for myself and my clients.

改善してほしい点:

The fees can sometimes be on the higher side, but it's a small price to pay for secured sales.