キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

GetResponseとは

面倒なワークフローはもう必要ありません。マーケティングの自動化でパーソナライズを実現し、より多くのリードや取引を獲得することやオーディエンスに直接つながることができます。

GetResponseの製品詳細

良いポイント:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

改善してほしい点:

Getresponse do have two problems i think they should look at. The loading time is slow.

GetResponseの評価

評価ポイント

使いやすさ
4.0
カスタマーサービス
4.0
機能
4.1
価格の妥当性
4.0

おすすめ度

7.4/ 10

GetResponseの総合評価は4.2/5です。 (キャプテラに寄せられた513件のレビューより集計)。

GetResponseを使用したことがありますか?

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レビューを絞り込む (513件)

Michael
Owner
認証済みLinkedInユーザー
音楽, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Solid, By Not My Favorite Lead Generation Software

3.0 2 年前
動画プレイヤーで日本語字幕を表示できます
Julia
Julia
アメリカのOwmer
認証済みLinkedInユーザー
オンラインメディア, 自営業
使用期間: 1~5か月
投稿経路

Everyone needs Get Response

5.0 3 か月前

製品を使ってみた感想: I really like Get response. I'm glad that I'm able to engage with my audience. Automation is a game changer for any business. I love to automate email campaigns, and get leads.

良いポイント:

The thing I like most about Get response is, it's an online tool for automation & email marketing. It help my business engage with my audience.

改善してほしい点:

There was not a anything I didn't like about Get response. It was user friendly and easy to use.

GetResponseからの返信

3 か月前

Thank you so much for your wonderful review, Julia! We're thrilled to hear that GetResponse has been a game changer for your business and that you're enjoying the automation features. If you ever have any questions or need further support, don’t hesitate to reach out to us at [email protected]. We're here for you! 💙 – Mariana

Daffa
インドネシアのContent Marketing
Eラーニング, 自営業
使用期間: 6~12か月
投稿経路

Get the Best and Honest Review Response Get Response Review

5.0 昨年

製品を使ってみた感想: Email Marketing Campaign & Sales Funnel Builder

良いポイント:

The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.

改善してほしい点:

the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites

GetResponseからの返信

昨年

We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation. Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform. Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future. Best regards, Abbie

John Vianny
John Vianny
英国のSelf Employes
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 1~5か月
投稿経路
ソース:GetApp

BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID

1.0 11 か月前

製品を使ってみた感想: I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online. I referred a friend of mine as a test, and commissions initially were paid. Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer. So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false. After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link". Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me. It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation. UPDATE After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least). It seems a hideous attempt to not pay a commission leveraging false accusations and claims. No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.

良いポイント:

Interface and user initially friendly experience.

改善してほしい点:

Lack of support and lack of evidences they carry to not pay commissions

GetResponseからの返信

11 か月前

Hi John, Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused. Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process. If you have any further concerns or questions, please don't hesitate to contact us. Mariana

Marilyn
フィリピンのBusiness Owner
消費財, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Best for monitoring messages

4.0 8 か月前

製品を使ってみた感想: It is helpful for a business owners like me as it can be use to monitor messages and can offers multi task options. Every businesses even if its small or big can profit to this app.

良いポイント:

It is a good application. Efficient tool to use and good for monitoring messages.

改善してほしい点:

It is sometimes buggy and it is a little bit pricey compare to other applications.

GetResponseからの返信

8 か月前

Hi Marilyn, Thank you for your honest review! We're so happy to hear that you find GetResponse efficient and helpful for monitoring messages. We hear you on the occasional bugs and pricing – we'll take that feedback into consideration as we continuously improve our platform. We're committed to providing tools that benefit businesses of all sizes, and it's great to know that our multitasking options are proving useful for you. If there's anything specific we can do to enhance your experience or assist with any issues, please let us know. Thank you again for choosing GetResponse and for sharing your thoughts! 😊 Best regards, Mariana

認証済みレビュアー
認証済みLinkedInユーザー
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Email Marketing made simple

4.0 3 か月前

良いポイント:

GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.

改善してほしい点:

It is quite expensive to start with if you have to send to bulk audience of over 5000.

Richard
アメリカのCEO
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

GetResponse is a good option for e-mail marketing

3.0 昨年

良いポイント:

I like the functionality of their lead capture and the templates for e-mail marketing.

改善してほしい点:

I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.

GetResponseからの返信

昨年

Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana

Kiran
英国のCustomer Service
消費者サービス, 自営業
使用期間: 6~12か月
投稿経路

My Experience With Get Response

2.0 4 か月前

製品を使ってみた感想: I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management.
Its easy to create amazing emails.
It has AI powered tools.

良いポイント:

Get Response offers a website & landing page builder. Its free to use for the first 30 days. I liked the autoresponder. Get Response has a mobile app.

改善してほしい点:

For me automations are very limited. Its not user friendly. More advanced features are only available for higher paid plans.

GetResponseからの返信

3 か月前

Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at [email protected]! – Mariana

認証済みレビュアー
認証済みLinkedInユーザー
航空会社/航空産業, 2~10人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Fraudulent Company

1.0 8 か月前

製品を使ってみた感想: Horrible. We will need to take legal action against them.

良いポイント:

Get response seemed to do the job we needed.

改善してほしい点:

They fraudulently charged my credit card for 30,000 contacts when there were only 5 contacts the emails could be sent to and there customer service team stopped responding.

GetResponseからの返信

7 か月前

Hi there, We are very sorry to hear about your experience and apologize for any inconvenience caused. We take such matters seriously and want to resolve this issue promptly. Please email us at [email protected] with your contact details and any relevant information so we can investigate the charges and assist you further. Thank you for bringing this to our attention. Best, Abbie

Rod
英国のRecruiter
土木工学, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Ok Software

3.0 4 か月前

製品を使ってみた感想: Very average compared to other market software.

良いポイント:

Mass emailing and very visual when using the software.

改善してほしい点:

Very difficult to set up and use daily with ease. Better products

GetResponseからの返信

3 か月前

Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at [email protected]—we’d love to assist! – Mariana

認証済みレビュアー
認証済みLinkedInユーザー
美術、工芸, 自営業
使用期間: 無料トライアル
投稿経路

Easy and basic all-in-one option

4.0 10 か月前

製品を使ってみた感想: Overall, it’s okay for someone just getting started who wants a low cost option.

良いポイント:

This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.

改善してほしい点:

Removed contacts should not count toward subscription limits since you pay for more subscribers.

GetResponseからの返信

9 か月前

Hi there, Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey. Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊 Best, Mariana

Nathan
ポーランドのFounder
マーケティング、広告, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Good for bloggers

4.0 昨年

製品を使ってみた感想: Good for small bloggers and who’s building the email list, for bigger email lists, the only downside I had was the no option to downgrade my plan to free after I tested the paid one.

良いポイント:

Was really easy to use and they have a good free plan, really good for who has a small email list

改善してほしい点:

When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account

GetResponseからの返信

昨年

Hi Nathan, Thank you for sharing your experience, as it helps us improve and cater to various user needs. We're glad to hear you've found the platform easy to use. We'll consider your feedback about plan downgrades after testing the paid version. Thank you for choosing GetResponse :) Abbie

Bay
アメリカのBusiness Owner
マーケティング、広告, 自営業
使用期間: 1~5か月
投稿経路

If you want great expericne in email marketing then use GetResponse!

5.0 昨年

製品を使ってみた感想: It was a great experience, and I plan on using it again once I hit a good profit amount in my business.

良いポイント:

The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.

改善してほしい点:

The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.

GetResponseからの返信

昨年

Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana

Renly
アメリカのDirector Marketing
マーケティング、広告, 51~200人規模の会社
使用期間: 1年以上
投稿経路

A Powerful Marketing Solution For Business

5.0 12 か月前

良いポイント:

I like that GetResponse is an all in one marketing solution From lead management, campaign management to email marketing and automation, this product has it all.

改善してほしい点:

No cons as GetResponse offers all marketing features we need.

GetResponseからの返信

11 か月前

Hi Renly, Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs. If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way. Best, Mariana

Brandi
アメリカのOwner
化粧品, 自営業
使用期間: 無料トライアル
投稿経路

GetResponse

5.0 2 年前

製品を使ってみた感想: My overall experience with GetResponse was good. It is well put together.

良いポイント:

The features that I liked and used the most on GetResponse was the email automation and email marketing features.

改善してほしい点:

The thing that I least liked about GetResponse was the integrations. It didn't integrate with some of the software that I needed it to.

GetResponseからの返信

昨年

Hi Brandi, Thank you for being part of the GetResponse community and for sharing your thoughts with us. We're glad to hear that you found our email automation and email marketing features to be the most useful for your needs. Regarding integrations, we apologize for any inconvenience you may have experienced. Our team is continuously working to expand our list of integrations to better accommodate our users' requirements. We understand that work situations can change, and we're grateful that you chose GetResponse during that transition. We're committed to providing a well-put-together platform to meet your marketing needs. Best regards, Abbie

Ndifon
Ndifon
カメルーンのFounder
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

A true all-in-one marketing software

5.0 昨年

製品を使ってみた感想: Take away the poor builders and you have a great software.

良いポイント:

Jam packed with alot of features. The true all in one marketing platform. And I love it

改善してほしい点:

It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing

GetResponseからの返信

昨年

Hi Ndifon, Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern. Warm regards, Abbie

Leslie
アメリカのOwner
執筆、編集, 自営業
使用期間: 1年以上
投稿経路

Get Response Review

5.0 8 か月前

良いポイント:

I like how there's so many valuable free resources to help me. I even created content from the site to use as well.

改善してほしい点:

Nothing honestly. I like everything so far.

GetResponseからの返信

8 か月前

Hi Leslie, Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗 Best, Mariana

Peter
Peter
ナイジェリアのCEO
認証済みLinkedInユーザー
事務用品、事務機器, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

One of the top email marketing programmes available

5.0 昨年

良いポイント:

The easiest to use for a novice was Get Response. I have tested a huge variety of other goods. GetResponse caters to both fresh email marketers and those with extensive education.

改善してほしい点:

GetResponse can be expensive, especially for startups or small enterprises with tight resources. The pricing may still be out of reach for certain users, especially those who are just starting out or have smaller subscriber lists, despite the fact that the platform offers a variety of programmes customised to varied demands.

GetResponseからの返信

昨年

Hi Peter, I appreciate your insightful review of GetResponse. It's fantastic to hear that the platform is user-friendly for novices and supports a wide range of email marketers. Your concern about the pricing being a potential challenge for startups and small enterprises is duly noted. We appreciate the feedback and will pass it along to our team. Thanks for choosing GetResponse, Abbie

Camila
ブラジルのowner
病院、ヘルスケア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

A Complete Platform

5.0 2 年前

製品を使ってみた感想: My experience has been very good. It has helped with the automation of the company's email marketing, the increase in revenue has been visible as well. It is a reliable and responsible platform

良いポイント:

What I liked most about the platform is that it is complete, and has helped me with the process of automating the company's e-mails

改善してほしい点:

What I didn't like at first was that it didn't have a free trial version, and compared to other email marketing options, it can be a bit more expensive.

GetResponseからの返信

2 年前

Hi Camila, Thank you for your positive review of our platform and highlighting the benefits you experienced. We're glad to hear that our complete set of features has been helpful in automating your company's emails and contributing to increased revenue. Our free trial lasts 30 days, and during that time period you are able to use all paid features. Please let us know if you have any questions. Thanks for choosing GetResponse! -Abbie

Francois Pascal
Francois Pascal
カメルーンのService provider
認証済みLinkedInユーザー
インターネット, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

It's an indispensable marketing tool for any type of business.

4.0 2 年前

良いポイント:

I really appreciate its easy-to-use email marketing automation features.It integrates easily with other software.

改善してほしい点:

I'm satisfied with the features available.

GetResponseからの返信

2 年前

Hi Francois, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Sarah
アメリカのResearch Analyst
研究, 自営業
使用期間: 6~12か月
投稿経路

Reach Out

5.0 昨年

良いポイント:

This is supportive of expanding your email interactions; I believe it is imperative to use software that allows this as long as you can keep it from going straight to spam.

改善してほしい点:

There is an issue with the deliverability, I feel like there is an issue with messages likely showing up in spam as well.

GetResponseからの返信

昨年

Thank you for sharing your thoughts on our company. It's encouraging to hear that you find our platform supportive in enhancing email interactions. We understand the importance of preventing emails from landing in spam folders. For more than two decades, GetResponse has continuously developed an excellent relationship with all the major Internet Service Providers (ISPs), resulting in an overall deliverability rate of 99%. Check out this blog post to make sure you are doing everything you can to make sure your email doesn't land in the spam folder: https://www.getresponse.com/blog/email-deliverability Thanks for choosing GetResponse, Abbie

Joe
Joe
アメリカのCOO
認証済みLinkedInユーザー
小売, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Get-Response Customer Review Nightmare!

1.0 2 年前

良いポイント:

BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN’T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent. The main reason we thought of migrating was to save costs on rising email list costs.. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month!!!! We moved to klaviyo, and our open rates are close to 30% now.

改善してほしい点:

The main is the poor deliverabilty and their audacity to try to charge even after not using their service.

GetResponseからの返信

2 年前

Hello, Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers. Justyna

Liliane
ブルキナファソのCommercial assistant
機械・産業工学, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Good software

5.0 昨年

良いポイント:

I like getreponse because of its interesting features, such as the drag-and-drop function, which helps me a lot.

改善してほしい点:

The price of this software is a bit high and the user interface has too many features

GetResponseからの返信

昨年

"Hi Liliane! We are so glad to hear that the platform has made things easier for you. It is also great to hear that you've enjoyed the drag-and-drop as our team has worked hard to make it simple and easy to learn. Justyna

認証済みレビュアー
認証済みLinkedInユーザー
政府機関, 5,001~10,000人規模の会社
使用期間: 6~12か月
投稿経路

Getresponse is full of marketing suit, with some minor draw backs

3.0 2 年前

製品を使ってみた感想: If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.

良いポイント:

Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.

改善してほしい点:

I personally feel that other services seem to working a little better

GetResponseからの返信

2 年前

Hi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team. Justyna

Kamil
Kamil
ポーランドのOwner
認証済みLinkedInユーザー
保険, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Good software but not easy to deploy

3.0 2 年前

良いポイント:

The set of features is impressive and also pricing is not bad

改善してほしい点:

No way to make it work on Windows 7 even with a help of support

GetResponseからの返信

2 年前

Hi Kamil, Thank you for your review of our software. We're glad to hear that you found the set of features impressive and that you're satisfied with the pricing. We apologize for the inconvenience you experienced with deploying the software on Windows 7. While our support team strives to assist with various issues, we regret that they were unable to help in this particular case. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to us. -Abbie

Armel
カメルーンのTeacher of computer science
コンピュータ・ソフトウェア, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Good software. Try it.

5.0 2 年前

製品を使ってみた感想: I had a great experience with getresponse because this software allowed me to make my first dollars on the internet as a web entrepreneur. It is a software that can quickly bring more value in the management of customers, especially with its autoresponder system.

良いポイント:

It is really a very good software. The advantage with this is that you can test it for free for 30 days. In any case, that's what I did at the time and I had the opportunity to capture emails for free. It's an easy-to-use software that you can quickly get attached to if it brings you back in cash what you have invested in it.

改善してほしい点:

The only drawback I see on this software is that it should bring us more quality landing pages that could more easily attract potential leads.

GetResponseからの返信

2 年前

Hi Armel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna