Vagaroのレビュー

Excellent time management tool for startups and SMEs

製品を使ってみた感想： Through the years, I've tried a number of other online scheduling tools, but Vagaro is far and away the finest option for companies of any size. Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of customizable features like gift card and credit card integration, as well as email and marketing tools.

良いポイント:

Excellent service is a major selling point for me. Their instant messaging service is quick and simple to use. The program is constantly updated, making it seem better and better while improving its functionality.

改善してほしい点:

I'm not sure I have many complaints because they seem to listen to their consumers and address any issues that arise. The biggest challenge has been teaching customers how to properly pronounce the name.

A rock-solid basic booking tool

製品を使ってみた感想： I've been a user of vagaro for several years, booking appointments through the application. It works well both on a mobile device a desktop device. The system response time is quick, receiving confirmation emails after a booking is made that can also sync with your calendar. This tool is straight forward, easy to use, and I personally have nothing negative to say about the application.

良いポイント:

Easy to use booking tool with lots of options when selecting menu items (services)

改善してほしい点:

It's a fairly basic application that doesn't seem to have a ton of features; however, it excels at the basics, which is all you really need.

User Review

製品を使ってみた感想： A little clunky and hard to navigate, despite simple and minimal aesthetic

良いポイント:

Simplicity of use and consistencies between user profiles. Ease of use for consumers.

改善してほしい点:

Mobile app ease of use, hard to find some aspects of scheduling from phone and editing features. Limited to admin use rather than all employee accessibility.

On the fence, but TRIAL IS SO USEFUL IN UNDERSTANDING THE SOFTWARE!

良いポイント:

Not sure how I feel about it. I have completely mixed views. I signed up for a trial period, when I thought my business would be opening in May, It is now September and I am about to open. The trial period, did not let me obviously try the debit card or payment options. Then from my understanding if you didn't click to continue the trial period, you were no longer getting the service. Yet I am being asked to pay $40.00, $35.00 plus a late fee, for service used in June. But my trial period was end of May to June, so this put me off. THEN they locked me out of my account and are asking me to pay a past due balance of $40.00 but what will happen then, that's just to unlock my account and then are they going to charge me for what more months of NON -USAGE. I sent emails but they bounced back with literally, we've detected key words in your email that this filter system won't allow anyone to respond to. Now imagine if I were up and running and this happened? When I was using the trail period, here is what I somewhat liked: The landing page The reminders although I felt like the customer emails were lacking in personal touch and were standard, and seemed very automated to me and "cold." I couldn't figure out how to personalize it. Then the location was neat, but again. The email reminders were a little one liner, reminder but something about them felt off putting. Not sure, I did find the landing page creation challenging but nonetheless they give you a landing page. The add ons are expensive so for a software all of a sudden you can come up to over $200 I get it, but why is there nothing for a start up, entrepreneur? The $50.00 program seemed ideal and overall it seems like a good software but this $40.00 is absolutely offputting to me, so if I pay them and still can't access my account, they would have gained $40.00 for me for after a trial period where I was not using the program? So I don't know. BUT i do suggest doing the trial period. I 've done several with some others and so far, nothing seems to be wowing me or they're way to expensive for my start up.

改善してほしい点:

Their capacity to shut your account down if there is a missed payment. Imagine running a business and that happens.

Vagao - Easy to use, schedule and manage Appointments

製品を使ってみた感想： My overall experience has been excellent as I use this to book personal related self care appointments - haircuts,

良いポイント:

Ease of booking and finding services around or near me geographically.

改善してほしい点:

Hard to use on browser internet as opposed to the app

Vagaro review

製品を使ってみた感想： I use it to pay for my daughters dance membership

良いポイント:

It's easy to input information from my phone

改善してほしい点:

It didn't save my stuff and I had to log in everytime

Great Scheduling Option

良いポイント:

Easy to use for scheduling and keeping track of appointments

改善してほしい点:

I think the user interface is a little outdated, but overall effective.

Vagaro review

製品を使ってみた感想： Overall vagaro is a good source for showing services and offerings to people

良いポイント:

I like that vagaro offers lots of options to post offerings and services

改善してほしい点:

I don’t like that when u try to select through the options that the menus sometimes disappear or make you scroll down

VAGARO works just fine

良いポイント:

I liked the fact that it was pretty easy to use, and I was able to contact customer service. It was also inexpensive

改善してほしい点:

I was not impressed by the reports or the time that it took to process them

Good Software App

製品を使ってみた感想： Good overall, no major complaints or issues that I have had.

良いポイント:

Easy navigation and user friendly - good appearance.

改善してほしい点:

Not sure if is my PC but there has been lag in the page load time.

Great for Salons

製品を使ってみた感想： It's really been a great tool. It really does what I need it to do and they are adding to it every day it seems trying to make it better.

良いポイント:

Really like that I can have a different room for each service and it is easy to use

改善してほしい点:

Don't like that there are not better notifications for waitlist. Don't like how weird it is to find our Merchant details each month. The look of it could just be better somehow.

Easy Peasy

製品を使ってみた感想： Simple and easy to use. Plus I get 1000 emails a month!!

良いポイント:

I always get a real person on the phone.

改善してほしい点:

Sometimes the connection is bad. But they help me through it.

15 year user!

製品を使ってみた感想： I've been a Vagaro user for years and it is great.

良いポイント:

I like the way everything is integrated. It easy to work with.

改善してほしい点:

Sometimes when you do an update you move things that don't need to be moved

Great Management Software for my Tattoo Studio

製品を使ってみた感想： Overall, it's great for my tattoo and piercing business. Customer tech support is also very good!

良いポイント:

The ease of use. the software is geared for businesses in the service industry. It's been doing well for my tattoo studio.

改善してほしい点:

There are some features that I'd like to see implemented in the near future.

Newbies friendly software. Easy to use.

製品を使ってみた感想： When you set appointments with your clients you can send automated reminders and emails.All payment are secure and accurate.Vagaro is the best that everyone can use due to its effectiveness and the ease of use.

良いポイント:

It's a wellness and fitness restorer.It is a cost effective software which helps alot in appointment scheduling.It is easy to manage appointments from your computer or phones.It helps alot in getting clients all over the world

改善してほしい点:

Vagaro is the true definition of perfection,no cons.

Vagaro is a double edged sword

製品を使ってみた感想： when i pointed this stuff out to support, they gaslighted me pretty hard, saying if I wanted that sort of functionality (not having my clients have to perform 3-5 clicks to get to the right service/product) that i should buy their hosted web design? ummm no im good i dont want to build a website on their platform They seem friendly but if you ask any technical questions they have been trained to sidestep them and offer solutions that are more beneficial to Vagaro than your spa/salon etc. Be careful!!!

良いポイント:

pretty straightforward to setup - the onboarding was weird bc they wouldn't allow multiple stakeholders to attend the onboarding meeting from multiple accounts?

改善してほしい点:

You should carefully decide whether you want to support Vagaro - here's why. The #1 reason we initially were looking at integrating Vagaro into our business was seamless bookings. They offer a pretty robust backend that makes it easy to add products/services and schedule them to a calendar. Unfortunately, if you want a very frictionless experience for your potential customers to book an appointment, there is a dangerous trade-off. #1: where your reviews live Vagaro's software prominently highlights / promotes leaving reviews on THEIR platform, which in the end benefits Vagaro's landing pages (which they rank on Google for local services, then they promote your competitors to that platform) #2 if you want to direct link to specific services or products you sell with a booking widget, you can't do that on your own website. You have to generate a link and send people to Vagaro.com This is problematic because now your potential customer/client is on a website which advertises your competitors.

Initially Good, then overall decline in application

製品を使ってみた感想： Initially, it was really good, however, about 6 months ago there was a major upgrade, and the application has declined and seems to have many issues within their marketing campaign, forms, and syncing between locations.

良いポイント:

Initially, we needed to track our customers packages, gift cards, and appointments. Scheduling, reminders and forms for services were also an important feature.

改善してほしい点:

We are required by our insurance company to have forms for each service and forms have been an issue by not sending out to customers, saying they are filled out when they are not. Additionally, the marketing campaign feature (emails/text) does not provide you with correct data. What they say will be "Announced" does not match what was processed and text messages are sent DAYS after it was announced. Additionally, customers are missing from the email/text campaigns and Vagaro says that to account for any missing customers that would be an "enhancement". Reallyyyyy, what is processed versus delivered/failed do not match and there are missing customers and that is considered an enhancement. Additionally, you have to submit a ticket to determine what happened and if they don't research it with a 7-day window, they respond that they can't research it. We have been going round and round for over 4 months to get these issues resolved. Very disappointed in where this application is going.

Vagaro didn't work well, and it was tough to cancel the subscription, Beware

製品を使ってみた感想： Not real great software, and poor customer service. Its a scammy product and they make it difficult to cancel.

良いポイント:

I wanted to use it for the scheduler and payment processing.

改善してほしい点:

The credit card processor did not connect well to multiple devices, and so I cancelled it. I actually had to pay for the CC processor, but when I went to cancel Vagaro they still forced me to pay another $100 for a "free" CC processor, even though I paid for it. Very frustrating and the support was not good. DO NOT use this application. Its very scammy.

Great product

良いポイント:

I love the ease of the program and that it is availbe easily by mobile app.

改善してほしい点:

Extra fees for text marketing, website builder etc.

Good software. Easy to use and affordable

良いポイント:

It has been very Affordable and hence it was a good choice for us.

改善してほしい点:

Our practice needed more features than what it had to offer. it worked great for the last few years but we have grown out of their space which i think they are working on expanding. They have been great overall. Would definitely recommend it.

Best Salon POS yet

製品を使ってみた感想： Vagaro has help me solve payroll issues, appointment setting and calendar for employees. It help simplify work for salon receptionist.

良いポイント:

Customer service has been impeccable for me. The willingness to adhere to customers needs and their vast ability to adapt to changing of the industry is a huge plus. Buy now pay later is a great way to now upsell high end products.

改善してほしい点:

The Pricing on text marketing I think is costly.

Huge impact on my business

製品を使ってみた感想： I wish I would have gotten Vagaro sooner. It has made my business more profitable and easier on me as a sole proprietor.

良いポイント:

Online payments and membership renewals are the most beneficial things for me and have increased my revenue!

改善してほしい点:

My members without auto renewal do not consistently get emails of membership expiring. I do not know if it is the difference of their online submission versus me checking them out or invoicing them.

Efficient Scheduling with Minor Reporting Challenges

製品を使ってみた感想： My experience with Vagaro has been positive. The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow.

良いポイント:

agaro’s user-friendly interface and robust scheduling tools make managing appointments effortless, and the automated reminders help reduce no-shows significantly.

改善してほしい点:

Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times.

Best Online Scheduler

良いポイント:

Constantly improving, user-friendly, great features

改善してほしい点:

There isn't anything I dislike about Vagaro.

Vagaro is a great simple platform

製品を使ってみた感想： Easy to use platform to view & change appointments.

良いポイント:

Ease of use & quick view of all available times

改善してほしい点:

Ability to insert coupons for prepaid sessions or packages