キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Singularとは
Singularは、次世代のアトリビューション、フルファネル分析、業界トップクラスの不正防止機能により、マーケティング担当者をより早く成功へと導きます。
Cost aggregation layer makes thing simpler and easier to manager. The availability of the data pipelines to tie marketing data back to product data is awesome.
The UI is not too flexible, takes a while for CS response. We also have issues related to the data load.
レビューを絞り込む (27件)
A Versatile Suite of Tools for Mobile Marketers
製品を使ってみた感想: Singular has been a key part of my mobile data stack for many years. When it comes to a robust analytics aggregation platform with great out-of-the-box reporting they continue to stand in a league of their own.
良いポイント:
*Great data aggregator product to join MMP data and ad networks *Easy and versatile "out of the box" reporting *Great Customer Success team
改善してほしい点:
*Limitations on historical data and cohorts (Analytics) *MMP onboarding challenging for less experienced developers
Singularからの返信
3 年前
So appreciative of our continued relationship with you, Warren, and grateful for the time you took to send in this review. We commit to continuing to support you through the challenges and to always celebrate your successes (and to boost your optimization so that the successes are always in abundance)
検討した類似製品:
Bang for the buck for smaller marketing teams
良いポイント:
We love Singular here for as an attribution provider as well as cost aggregator. We are able to do what used to take a team of 15 data engineers a couple years back now with 0.5 data engineer and half of a technical marketing analyst. Cost aggregation layer makes thing simpler and easier to manager. The availability of the data pipelines to tie marketing data back to product data is awesome.
改善してほしい点:
Delays in pipeline, especially for Facebook, not enough granularity at sub-campaign level ROI calculations but overall still a great experience.
Singularからの返信
3 年前
We are so happy that we can support your efforts with such a comprehensive solution and look forward to continuing to do so as you scale!
Great support, great for smaller teams
製品を使ってみた感想: Great app, even better customer service. One reason to pick Singular over e.g. Google Analytics.
良いポイント:
The analytics feature is solid. While the data can be a bit slow to load, all the data is there and ready to use. The visualizations are easy to read and last but not least: customer service is AMAZING!
改善してほしい点:
Data can be bit slow to load, UI could be a bit better but overall very pleased with the software!
Making App Tracking Easy
良いポイント:
The following things make it a good product:- Fraud detection which helps understanding the reliability of the product.- Helps understanding the click tracking for click fraud.- With web conversions being tracked now, it helps understanding the performance of the website.- Extremely detailed creative analysis also available with creative clustering. - Source level data easily available with both standard and custom metrics.
改善してほしい点:
- There are many analysis that can be done, which people aren't aware about- Little off tracking and the reasons for over-reporting cannot be determined.- Less suggestions given by the team
A powerful MMP with an excellent support
製品を使ってみた感想: Despite some lingering growing pains, my experience with Singular was positive, in part due to their excellent support and powerful ETL features.
良いポイント:
• Very good Analytics features (despite some initial data inaccuracies) • Excellent ETL — all the data is pushed directly to our database • Excellent support • A willingness to include us in their product roadmap — our feedback and needs matter
改善してほしい点:
• Some initial hiccups (from both sides) lead to sometimes inaccurate data • Some ETL table schemas could be improved
Singularからの返信
3 年前
Jerome, thank you very much for taking the time to write and submit this review. We look forward to working with you to continue improving on the capabilities you need to keep growing and optimizing
検討した類似製品:
Great tool for a performance marketer to manage app install campaigns
製品を使ってみた感想: Lots of patience and all of my questions answered during onboarding.
良いポイント:
The training provided during onboarding and the way the UI is designed makes this tool very intuitive for a marketing person to use for reporting, optimisation and setting up fraud protection.
改善してほしい点:
No major downsides for our use case - personally, I'd like to have some capabilities I got used to in other marketing analytics platforms like regex, but we learned prior to integrating that it was disabled for end user by design, and in the end it was not critical for us.
Complete Marketing Analytics solution with outstanding Customer Support
製品を使ってみた感想: We like Singular a lot. From the PoC and adoption project to the switch to SKAN for iOS campaigns, we had a lot of success thanks to the amazing support and partnership. It's a very complete and overall easy to use solution
良いポイント:
The attribution/data connection system is easy to use and gave our marketing team freedom to setup and operate all their campaigns. The ETL also gave us a reliable way to pull Network data, allowing us to retire our homebrew script-based solution. Also, the Customer Support is excellent. They helped us thru some major changes like adopting an off-the-shelf Ad Mediation SDK and the whole iOS14.5/ATT rollercoaster that made us shift our acquisition strategy towards SKAN.
改善してほしい点:
Although very complete in terms of data, the reporting tools could improve. Is kinda slow to use and allows very little customization.
Singularからの返信
3 年前
We have really enjoy working with you to support your transition and set up your processing. Thank you for taking the time to review - we really look forward to watching and celebrating your optimizations and success in the weeks, months and years ahead
I do love Singular
製品を使ってみた感想: Even with other visualization platforms pulling in our data like Tableau and Looker, most days I have no idea what I'd do without Singular. It's just the least annoying way to get a quicker look at just about everything
良いポイント:
Visualizations and ease of use; large number of integrations and easy to manage; great customer service
改善してほしい点:
Lulls you into a false sense of security that there will be little to no work for maintenance. Much of singular is about micro-customizations and ongoing data flow checks, but I do think the dashboard monitoring functionality and the CS team help so much here
Singularからの返信
3 年前
We love helping to take little annoyances out of your day :-) Thank you so much for taking the time to write such a thorough and honest review. We will continue to work with you to best optimize at every opportunity
NA
良いポイント:
Ease of use and ability to make custom events for tracking Ability and ease to add many platforms
改善してほしい点:
na
Singularからの返信
3 年前
So happy to be supporting your team and helping you to optimize and scale!
Great product for UA Managers
良いポイント:
Very easy to use and very convenient. Allows easy campaign analysis and management. Great costumer service.
改善してほしい点:
Sometimes there are some data issues, but they are usually quickly resolved
Singularからの返信
3 年前
Maria, we are so happy to read how much you are enjoying your experience with Singular - particularly the ease of the process. We look forward to supporting your growth and success for a long time to come. Thanks so much for taking the time to write in and Happy 2022!
Constantly improving and great support team
良いポイント:
After implementing Singular to most our partners, day-to-day operation was vastly improved. Visibility of results increased and our decision-making process has been made a lot easier and effective. Vast customization options for specific business cases. Their solution for SKAN campaigns is ahead of the rest of the market.
改善してほしい点:
The loading time of data using the interface isn't the best, but had improved. Only recently more options to build internal dashboards were made available (making the website a lot more useful).
Singularからの返信
3 年前
We're so happy to read that you've found Singular to better support your day-to-day operations and optimizations! Thanks so much for taking the time to send in this review
検討した類似製品:
Best option for tracking atribución and mobile data analytics.
製品を使ってみた感想: Great experience. The level of support they have makes a big change.
良いポイント:
Incomparable level of support. Best in the market.
改善してほしい点:
Should be nice to have incrementallity measurement and conversion assistant measurement.
Our mobile attribution and analytics all in one.
製品を使ってみた感想: I've had a great experience with Singular's customer success team, and with their Support. I've even requested custom features AND SINGULAR BUILT THEM (those working with many SaaS products, you'll know how big of a deal this is).
良いポイント:
I especially like the customizable dashboards. I've set up my own dashboard so that all the most important data is right in front of me at a glance. From there, it's easy to drill down.
改善してほしい点:
Reports can take a full moment to load sometimes, but I suppose that's true with most platforms.
Singularからの返信
3 年前
So grateful that you have taken the time to write in and so happy to read how much you enjoy having your personalized dashboards for ready optimizations. Super excited to watch your continued growth in the year! Happy holidays
Simplified data engineering
良いポイント:
We've been leveraging Singular to simplify data aggregation across various marketing partners, and data destinations and their api support have given us easy ETL flows to match up ad network data with onsite activity for return on ad spend calculations. Customer and engineering support have also been very fast, engaging, and thorough!
改善してほしい点:
No cons around our current use cases.
Singularからの返信
3 年前
We so appreciate you taking the time to send in this review and look forward to supporting you through continued growth!
Excellent product and team to optimize mobile app preload & ads campaigns
製品を使ってみた感想: excellent product and team
良いポイント:
endless options but easy to use/configure
改善してほしい点:
the team is open to building new features which is great
Singularからの返信
3 年前
We're so happy to answer your needs so comprehensively and to be able to provide bespoke solutions where you need them
Clean UI, Easy to Use, Good Investment
良いポイント:
easy to set up and allow advertisers to work with any scale of adnetworks
改善してほしい点:
once a while data delay but could be adnetworks' issues
Singularからの返信
3 年前
Working with your team is a dream and we are excited to see all that we can continue support to aid your optimization and growth!
Great Platform
良いポイント:
a good way to connect your spending with the mobile networks
改善してほしい点:
sometimes the connection with your mobile networks fails
Singularからの返信
3 年前
Thanks for taking the time to write this review Ziv. We look forward to continuing to support your efforts and successfully troubleshooting all challenges you may have so that we find the most optimal solutions
Sablo Review Regarding Singular
良いポイント:
Here in Singular some features like Creative, SKAdnetwork and Fraud Prevention are the amazing features that some of the others competitor MMP did't providing these full flag features.
改善してほしい点:
Singular Integration process is easy and user friendly regrading app adding or remove from its dashboard, All others feature ETL and Automation alert are also amazing. But I think there is source app and county base campaign's mapping issue that singular need to make advance that conflict according to best AI.
Singularからの返信
3 年前
So happy that you have found our differentiating features so beneficial. Ensuring that you have all-round, holistic value is a top priority and will continue to be as we support you into 2022. Thanks for taking the time to write in and share your thoughts
Lots of useful features with only minor drawbacks
製品を使ってみた感想: As mentioned in the title, the minor drawbacks when it comes to the accuracy of some data is greatly overcompensated by the other, very well developed features and the great customer service.
良いポイント:
1) Singular checking data for gaps, errors, ... works very well 2) Creative reporting is easy to set up thanks to user friendly flow 3) Buyer/user journey is tracked thoroughly
改善してほしい点:
Data isn't always perfectly accurate - some things need to be taken with a grain of salt. However, the team was always very open and receptive for feedback and is quick to solve any issues.
Singularからの返信
3 年前
We are so happy that your experience with us has been so positive. We look forward to continuing to work with you to ensure that the product and experience answers all your needs.
I love singular
良いポイント:
I can see all the data i want, i can create dashboards which are easy to create and use
改善してほしい点:
sometimes the dashboard is not workeing, delay in cost data
Great product, excellent support!
良いポイント:
- ease of use - it supports almost all ads platforms - variety of product it offers
改善してほしい点:
would be great if you can add deduping features for attribution data across platforms
Singularからの返信
3 年前
We love supporting your team and are excited to watch your growth and achievements as we continue to work together!
One of the fastest adapting tools out there
良いポイント:
Very relevant and adaptive to our needs as mobile marketers
改善してほしい点:
Sometimes too much data to the point where some things are irrelevant anymore for our actual needs.
Singularからの返信
3 年前
Thanks for the taking the time to write and happy that the constant innovation is so tangible. Our goal is always to help you to best understand your data for better optimization. We will continue to support your performance optimization efforts into the year ahead and look forward to celebrating all of your success.
Good product, great people
良いポイント:
Easy to use platform. Creative section with a very convenient reports. Great team.
改善してほしい点:
Needs more flexibility with populate data to a specific metrics
Singularからの返信
3 年前
Thanks for taking the time to write in Nir! So happy that you have found the platform so easy and the team so approachable. We look forward to continuing to work with you to meet your business needs (and touch on your specific metrics) into 2022 and beyond!
Singular
製品を使ってみた感想: Our rep is very easy to get ahold of and is incredibly knowledgeable. He's made everything easy to understand from a brand new user's perspective.
良いポイント:
The product is fairly easy to use. Once you know your way around it's very simple to use and save reports.
改善してほしい点:
The UI could be slightly improved/better defined so you know where to go for things first. The saved reports feature gets cluttered very quickly, and it can be tough to tell which is your most recent saved report if they are all named the same.
Budget Friendly and better dedicated support
製品を使ってみた感想: Singular helps a lot in attribution as we run campaigns on multiple channels and the customer support is really good. The report interface and inability to real time data is the major setback which makes it difficult for marketers to analyze daily performance.
良いポイント:
- Inexpensive compared to the other competitors - Excellent and dedicated POC for customer support
改善してほしい点:
- Takes Time to load data - Dashboards and reports are not user friendly - No real time data