RAKENのレビュー

Do we love Raken? Yes, let me count the ways!

製品を使ってみた感想： Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

良いポイント:

1. Cloud based (no expensive servers, no storage limits) 2. Extremely easy to use 3. Allows Foremen/Superintendents to have very detailed field reports 4. Can share photos, recordings, weather, and reports with a link vs. large emails 5. Can track jobs by crews, employee, and cost codes 6. Easily document weather delays 7. Voice recording allows for a LOT of flexibility and complete detail 8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon 9. All this at an affordable price 10. If you need to go to mediation and/or court, this is quite the electronic storage 11. Allows for employee to sign the time/work performed and no accidents 12. Easily modify your daily field report for different jobs.

改善してほしい点:

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly 2. Would like to see more gps functions later for time card validating

Great Program for Timecard System

良いポイント:

Ease of use for the field employees. Love that we can customize our cost codes and track prevailing wage classifications. Our field guys are notified their time cards are ready and it is very easy for them to go in an approve. The gallery on each project is so easy to use and upload and the one drive integration is amazing for our team!

改善してほしい点:

Raken has been very easy to use. It would be nice if there were more features that were customizable.

Raken Review

製品を使ってみた感想： Works well for the most part besides for a few issues here and there. Your team does a good job being accessible and reaching out to help. Certain features we would like to see implemented that don't seem to be on your teams' plans have us looking for solutions elsewhere.

良いポイント:

Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see.

改善してほしい点:

Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet.

My humble prospective.

製品を使ってみた感想： Very good, they are always dedicated to making their product better, and their customer service is great.

良いポイント:

Variety of ways to enter data, solidly switches between entry platforms. ie laptop to iPad to mobile phone. voice entry works great! reports are painless and easy to share.

改善してほしい点:

Its a little rough on searching past history...

The best Platform I have ever Encountered.

製品を使ってみた感想： 11/10.
You cant beat Raken. Tell your competition to start laying off their workers.

良いポイント:

I love that their system is constantly being upgraded to give more power to their customers.

改善してほしい点:

My least favorite part of raken, is the delay between mobile and PC platforms. Mobile seems to update alot more frequently. Though this is not problem for me. We Love raken!

Easy to use

製品を使ってみた感想： I have been a user of Raken for nearly 10 year and have introduced and used in two different construction companies.

良いポイント:

I find the app easy to use and navigate. It is only limited to what you input into the app.

改善してほしい点:

I cannot think of any cons at this time.

Recommend this program

製品を使ってみた感想： It's easy to navigate and It is easy to keep track of your important documents

良いポイント:

pretty easy to navigate and it is pretty self explanatory.

改善してほしい点:

I have no opinion on this. I cant think of a thing that I don't like about it.

Manager Administration and Marketing

製品を使ってみた感想： [sensitive content hidden] was professional and helped me resolve a renewal issue quickly
which prevented a disruption with our reports. Thank you!

良いポイント:

ease of use, many ways to customize reports.

改善してほしい点:

I do not have any issue with the reports.

needs more

製品を使ってみた感想： its been ok still learning and have a lot more too figure out

良いポイント:

That the field supers can use it as well as other subcontractor's

改善してほしい点:

that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists

Needs improvement

製品を使ってみた感想： It's okay but unfortunately, I have worked with better systems.

良いポイント:

It's an okay system for timecards, however, you have access to everyone's timecard in this system. It also doesn't allow you to sign your timecard daily.

改善してほしい点:

I stored my signature on file however I get an email notice every week to review and sign my timecard, however, it does not allow me to just insert my stored signature so I have to write it every time. It is very annoying and time-consuming.

Raken is a great asset

製品を使ってみた感想： Raken works well for us in the office and the field. Gives everyone one place to put all the jobs and tracking everything moving through multiple job sites.

良いポイント:

Ability to use in the field helps keep the job running without taking the time out of anyone’s day to run out to look at the job and stream line changes.

改善してほしい点:

Toolbox talks could improve for adding people via app vs having to go on desk top.

Excellent easy to use and set up

製品を使ってみた感想： Customer service is easy to communicate with. The app is very flexible and user friendly.

良いポイント:

Flexibility. Depending on your project, you can select what you need and don’t need.

改善してほしい点:

Still looking for the con. So far, the app has been very easy to learn.

Excellent

製品を使ってみた感想： Excellent I really enjoy logging on from any device and it all keeps trac k.

良いポイント:

Customer support and accuracy I like the way it keeps track of the hours even on other jobs

改善してほしい点:

Rollover. And the way it carries over I have no problem and if there is I call customer support

New to the Raken Block

製品を使ってみた感想： Even the trouble I've had, a quick chat and bam, problem solved!

良いポイント:

I have used Field Wire and Procore extensively. Neither allow the collaboration, and interaction of a large agency like HDR implements with Raken. Al the others have their high points, but communication together is more important daily than the recording of events. Good Job!

改善してほしい点:

I have not used any of the drawing interactive features. Using Procore, there was too much sharing of this resource. Only the PM and Super should be able to red line. Will weigh in later

Pat Fricko's Review

製品を使ってみた感想： I like it other that It takes a long time for pictures to load on the app and on the desktop.

良いポイント:

I like all the pictures. but they do take a long time to load on the app and desktop.

改善してほしい点:

It takes a long time for pictures to load on the app and on the desktop.

S- br is is using program on all job site

良いポイント:

Everything from recording issues on job site and keep daily log for everything

改善してほしい点:

There’s no option for employees signature, on JHA OR TOOL BOX TALK

Great Tool

良いポイント:

ability to upload picture directly from phone

改善してほしい点:

the only con would be when selecting production tracking cost codes

I like it really easy to use

良いポイント:

easy to use and I like that you can use in your mobile.

改善してほしい点:

I really like everything on the app make your job easy.

Success with Raken for construction management

製品を使ってみた感想： We have been really happy with Raken customer support.

良いポイント:

Raken allows for easily uploading field notes and progress photos. We also have created customized checklists that we use for project initiation, preconstruction and progress meetings and punch list.

改善してほしい点:

It would be better if the checklists were available right from the main screen where the daily report is listed. I think that would help team members remember. They are a little bit buried and not intuitive to find.

The best suited program for our needs in the management of construction projects for our company.

製品を使ってみた感想： Before Raken our Superintendents were filling out numerus hand written forms each day, this caused it to be impossible to get updated information with out making a lot of phone calls that took the eyes of our Superintendents off the quality of work being preformed. with Raken we have adapted all the information into the system and it can be accessed at any time, with pictures and descriptions. When we were looking for an app to cover all of our needs, Raken was the best option and at a affordable price. The Raken support team has always been quick to assist when needed.

良いポイント:

It has all the reporting areas we need to provide quick access to information and our Superintendents can easily fill out information during the work day without taking a lot of time away from overseeing work quality.

改善してほしい点:

Raken is always wanting feedback so they can improve the content of the program, our company has sent several ideas in for consideration over the time we have used the Raken program. Raken always response letting us know they appreciate our input.

Raken construction

製品を使ってみた感想： There have been some frustration with the program, however the customer service is excellent.

良いポイント:

The date stamped - time sheets - imported cost codes

改善してほしい点:

Can't custom very well - mobile application - signing timesheets or toolbox talks

Don't waste more time on daily reports and stay organized!

良いポイント:

1) Its both on the mobile and desktop 2) I added all work logs so that I am always reminded of what things I have to look into 3) It has a task list 4) Can easily navigate between days / work logs 5) You can add pictures directly to any work log 6) It reminds you if you missed a daily report and you can specify which days you work 7) When you have repetitive work logs every day, you can use the roll over button and it'll automatically copy your previous day's report into today, without the pictures! 8) There's a note section where you can add general site notes, safety notes and so on 9) There are 6 survey questions that helps you stay on track every day and remind you of stuff 10) You can add more members and you can all contribute 11) It automatically adds today's weather to the report and so much more! it helps you stay organized and is very user friendly.

改善してほしい点:

1) I can not export all pictures or reports at once if i'm on the lowest plan 2) when you add a work log, its added to all future days ahead and will always show in the report even if it was empty and not added, this should change and raken should hide empty work logs from the report 3) work logs updates sometimes in a weird way and say you started with 10 work logs every day and if you delete some of the logs to not show in the report empty, raken will eventually update and delete that log from the upcoming days

Awesome product for field accountability

製品を使ってみた感想： The software has allowed our company to keep an eye on the daily installations at the jobsite. If a PM sees a picture they have a question about, they can immediately reach out to the field workers and discuss it. Having the gallery to go back to if the GC has questions later on in the project has been invaluable on numerous occasions.

良いポイント:

We have all of our Foremen, Superintendents, and Project Managers using this software. It's perfect for keeping up with what is going on in the field, and provides accountability for each crew to make sure their installs are up to standards and specs.

改善してほしい点:

It would be great if the software could integrate more with the device's GPS for features such as time cards. It already uses GPS when setting up a project in the field by using your current location as the project address. Knowing where the employees are when they clock in would be helpful as well.

Simple and Comprehensive Field Productivity App

製品を使ってみた感想： Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

良いポイント:

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

改善してほしい点:

none, it accomplishes all that we need it to do.

Raken Haves and Have nots

製品を使ってみた感想： Raken is good. But far from the best.
It is expensive for what little it does. I think for what it offers. Others will soon come along and find it essy to do more for far less

良いポイント:

Raken is for all intents and purposes a great software for daily reports. Weather is right there. Days can be pulled up and out when needed

改善してほしい点:

There are many things that other software does, within their daily reporting capabilities that Raken simply doesn't. issue tracking and reporting is much better with other software. And the ability to customize the daily reports on a per job basis is better with other software