キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Startquestionとは
顧客体験を評価するためのプロセス (NPS、顧客満足度 (CSAT)、顧客努力指数 (CES)) の設定をお手伝いします。世界クラスのサポートをお試しください。お使いのソフトウェアと統合できます。
Flexibility, ease of obtaining key data, service availability and support in each integration.
I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.
レビューを絞り込む (174件)
professional and friendly
製品を使ってみた感想: Results E-mail marketing research
良いポイント:
The Startquestion platform is very easy for users and intuitiveness. The platform is very friendly for users. Support answers questions very quickly. They are very helpful.Highly recommended program.
改善してほしい点:
I did not find any functional bugs. The service should be a little cheaper. They do a great job!
Smooth NPS tool
良いポイント:
Easy of implementation; helpful team; clear UX for both clients and admins
改善してほしい点:
I have not identified any cons of the software.
Reasonable tool that does the job
良いポイント:
Rankings which allows me to compare NPS score for different data sources.
改善してほしい点:
I have to filter each survey separately.
Great tool to science research
良いポイント:
+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.
改善してほしい点:
Maybe, the Nordic languages are missing.
World-class support
良いポイント:
— Tech Support — Easy of Use — Integrations
改善してほしい点:
Lack of advanced question types, eg. conjoint analysis.
Very easy, usfull and clear. I like this web very much.
良いポイント:
I like the most way how looks results. Figures, pictures, diagrams etc. Questionnaire looks really professional and modern. It's easy to use for everyone.
改善してほしい点:
I'm very demanding client so it's hard to satisfy me, I find only one minus. Sometimes i have to wait to long for support.
My favourite tool for any kind of surveys / questionnaires
良いポイント:
Value for money: plenty of question types & customisation possibilities for a fair price
改善してほしい点:
Haven't had any negative experience just yet!
Take advantage of the program. Recommendable. Easy to use, transparent inerface.
製品を使ってみた感想: Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.
良いポイント:
We really like Startquestion. It is a useful survey platform, with a very easy to use interface. Highly recommended program. Thanks to Startguestion we got a feedback from people that we help. As a result, we are aware of their needs and we are able to help them right away.
改善してほしい点:
We would not change anything in the platform Startguestions. No issues to solve. Everything is fine.
Very helpful tool! It will do the job for you!
製品を使ってみた感想: I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience.
良いポイント:
It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step.
改善してほしい点:
I use the tool quite shortly, at the moment I have not encountered any problems.
Easy to use, great customer care, powerful tool
良いポイント:
I really like Startquestion. I used it at my daughter's school. The report was very good. Great customer service as well.
A good tool for creating surveys with great support.
良いポイント:
Quick help in case of problems, ease of creating surveys, intuitiveness.
改善してほしい点:
No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.
A lot of interesting functions and graphically attractive
良いポイント:
Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use
改善してほしい点:
I miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.
The best tool to collecting feedback
製品を使ってみた感想:
A big plus for an intuitive user panel.
The price of the tool is competitive with others.
良いポイント:
The intuitiveness of this tool and the wide possibility of analyzing the results.
改善してほしい点:
It's hard to find things that I don't like about this tool.
Simple, intuitive, usable.
製品を使ってみた感想: Simple, intuitive, usable even by people who are not proficient in creating websites or other similar tools.
良いポイント:
The possibility of reporting and processing the results.
改善してほしい点:
I miss the option to attach a movie to the survey - not a link to the movie, but the short video file itself.
Transparent and intuitive.
良いポイント:
Easily accessible statistics that are transparent, personalization (adding a background in the survey), quick change of the order of questions. It has many useful functions.
改善してほしい点:
Difficulty in setting more advanced logic between questions.
Visually attractive and professional surveys
製品を使ってみた感想: Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys. Another advantage is the kind and always helpful support team.
良いポイント:
In addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the ability to download the results in several formats - from an Excel table to a ready report in Power Point.
改善してほしい点:
I did not have the opportunity to come up with an element that would not suit me or irritate me.
Webankieta
良いポイント:
User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.
改善してほしい点:
Minor technical problems - reported to customer service on an ongoing basis.
I am a satisfied user. It is functional and simple. You can quickly create a good looking poll.
良いポイント:
Simplicity and clarity. I like this tool also because you can create skins and reuse or edit them.
改善してほしい点:
I would have to think for a long time, but I don't have time. I can't think of anything right away.
Opinion
良いポイント:
Product is easy to use, very intuitive, simple and friendly user interface.
改善してほしい点:
user is able to understand and use a design immediately
A very useful, easy-to-use tool
良いポイント:
Multiple options of setting survey. Ease of use.
改善してほしい点:
It is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.
my choice
良いポイント:
intuitive tool extensive range of functionality advanced options for professional researchers efficient and quick service support
改善してほしい点:
no free option, not even for student research
I use Startquestion more often than FB :)
製品を使ってみた感想: In my daily work, It helps in assessing training, collecting feedback from various units of the organisation and from customers.
良いポイント:
It is easy to use, intuitive. It includes a ready-made report panel.
改善してほしい点:
There is nothing in particular I don't like.
It's great software
良いポイント:
Simplicity of the tool. Ease of development surveys.
改善してほしい点:
I don't like the graphics a bit. It seems a bit outdated to me. But it's probably a matter of taste, and I don't insist. :)
I recommend!
製品を使ってみた感想: I have been using webankieta.pl for several years, conducting surveys for my clients. It's a reliable tool with a clear interface that I'm happy with every time. Currently, when setting up a new company, I have also decided to buy webankieta.pl
良いポイント:
Ease of use, quick help in any problems.
改善してほしい点:
There is no cons for me. I'm very satisfied. For surveys which I conduct among my customers this software is ok.
A very helpful tool that allows you to apply more complex rules. I also really like the graphical pr
良いポイント:
Filtering, quick filters, cross tabs, graphics
改善してほしい点:
Lack. Startquestion software is perfect