キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Startquestionとは

本格的なアンケート作成ソフトウェア (ネット・プロモーター・スコア (NPS)、顧客満足度、人事、従業員フィードバック、顧客体験)。

Startquestionの製品詳細

良いポイント:

Flexibility, ease of obtaining key data, service availability and support in each integration.

改善してほしい点:

I did not find anything that I did not like. The only thing that can be considered a disadvantage is the price if I did not use part of the system.

Startquestionの評価

評価ポイント

使いやすさ
4.8
カスタマーサービス
4.9
機能
4.6
価格の妥当性
4.7

おすすめ度

9.4/10

Startquestionの総合評価は4.9/5です。 (キャプテラに寄せられた174件のレビューより集計)。

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レビューを絞り込む (174件)

認証済みレビュアー
認証済みLinkedInユーザー
自動車
使用期間: 1年以上
投稿経路

Great tool to science research

5.0 6 年前

良いポイント:

+ Pulling data from repeat groups + Easy to use interface and export to excel. + survey interface + Ease to set up the tool.

改善してほしい点:

Maybe, the Nordic languages are missing.

Tomasz
ポーランドのCEO
教育管理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

A great tool Webankieta

5.0 7 か月前

製品を使ってみた感想: I really appreciate that the tool is constantly developing - it has more functions and sample surveys that are ready and can be used for the research we conduct with "one click". The responsiveness of the support department is also critically important to us. The Webanieta team works quickly, professionally and flexibly. I really appreciate the quality of customer service.

良いポイント:

Simplicity of the administration panel, usability (UX) for both the respondent and the administrator

改善してほしい点:

Sometimes it seems that there are too many functions and possibilities

Maarten
ベルギーのFounder
経営コンサルティング, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Startquestion overrated

4.0 3 年前

製品を使ってみた感想: Good in the beginning to set-up the product and deploying the survey, but as I proceeded i found very little online help and then all other functionality like reporting etc, runs into very expensive add-ons. My overall experience is therefore really spoiled by the later encounters on the software, to the point that I cannot The worst is you cannot obtain any invoice from Startquestion which leaves you with expenditure which you cannot account for in your business.

良いポイント:

* Ease of set-up * Ease of deployment * Volume of survey responses

改善してほしい点:

* Expensive basic Package * very expensive add-ons to basic functionality. I felt cheated. * no customer service on expensive basic pakage * cannot create exports which includes incompleted surveys. Statisticians know how utilise this data. * no response to requests for invoices * very limited help online about using

Zuhairah
Zuhairah
マレーシアのMarketing Communications Specialist
認証済みLinkedInユーザー
インターネット, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Collect feedback

4.0 3 年前

良いポイント:

Best thing with Startquestion is, it has a survey builder that really helpful in building the basic structure of the survey form with the build-in template that they providing. It saves so much time in helping and gives suggestion for type of question to be ask on the survey form.

改善してほしい点:

There are not much choices that can be choose from the subscription price scheme, especially for a small companies, thus making them have to choose pricier premium plan then what their organization actually needs. User will more appreciated if they can be more flexible on the price plan.

Ewa
オーストリアのChief specialist of the Assessment and Cooperation Development Department
機械・産業工学, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Not perfect, but giving great opportunities to collect and analyze the results

5.0 3 年前

良いポイント:

I like to create a report with the results, putting issues for myself, with the ability to choose and not always using all of them. Creation of reports on the basis of already created ones (copying and refinement).

改善してほしい点:

Developing more complex surveys may be difficult sometimes.

Natalia
ポーランドのTech Support
自動車, 11~50人規模の会社
使用期間: 2年以上
投稿経路

The uniqueness of Webankieta.pl

5.0 2 年前

製品を使ってみた感想: Webankieta.co.uk program helped me in my studies. It makes it easier for every student.

良いポイント:

Thanks to Webankieta.pl program I was able to create a survey for my university with ease. Everything was perfectly presented and explained. Webankieta.pl functions 100% meet my expectations and those of my university. Working with this program was one of the most pleasant for me. Another advantage was the possibility to contact support in case of any questions. I am delighted with the form of the presented surveys, possibility of detailed analysis of my results and the whole program.

改善してほしい点:

I didn't find anything to complain about. The program is easy to use and consultants are available if you have questions.

Dorota
ポーランドのProduct Manager
放送メディア, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Webankieta

5.0 3 年前

良いポイント:

User-friendliness, up-to-date design, easy adaptation to mobile devices and great customer support.

改善してほしい点:

Minor technical problems - reported to customer service on an ongoing basis.

Joanna
フランスのTraining and Talent Develpment
物流、サプライチェーン, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Useful tools for surveys and tests

5.0 3 年前

製品を使ってみた感想: Useful tools - I mainly use surveys and recently a test. They are useful for various actions carried out by the HR and Marketing department - post-training surveys, satisfaction surveys, voting in contests, etc.

良いポイント:

Generated reports on the collected results - I have a summary easily and quickly, filtering data is a very useful option. Creating surveys is simple and intuitive, you can also use ready-made templates, choose various types of questions, there is an option of individual settings in the survey (questionnaires, in-depth questions, etc.). I have access to archival projects.

改善してほしい点:

The fact that I do not use all the available options that are incomprehensible to me from the short description and I do not know how to use them, e.g. Widgets, tagging responses, etc. I know that I could use Webinars on given topics.

Aleksandra
ポーランドのSenior Product Manager
バイオテクノロジー, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

Startquestion- easy to implement, easy to use

5.0 2 年前

製品を使ってみた感想: 9/10= highly recommend for a friend or collegue. It's easy to use, easy to implement. Very nice workshops for the team before the launch.

良いポイント:

We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication.

改善してほしい点:

I don't have cons. Every issue was solved by client service.

Dawid
ポーランドのSales Manager
人材, 11~50人規模の会社
使用期間: 2年以上
投稿経路

An Outstanding Survey Platform - StartQuestion

5.0 9 か月前

良いポイント:

StartQuestion has consistently exceeded my expectations, and I wholeheartedly recommend it to anyone seeking a reliable survey platform. Its commitment to excellence, combined with its user-friendly interface and exceptional customer support, make it a top choice in the market.

改善してほしい点:

I think the rules for displaying questions could be a more intuitive feature.

Magdalena
ノルウェーのR&D Director
出版, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

The tool is easy and intuitive to use

5.0 3 年前

製品を使ってみた感想: The tool is easy and intuitive to use. However, a greater possibility of personalising the settings would be useful.

良いポイント:

Intuitive operation, clarity and "visibility" hints

改善してほしい点:

Ways to import results could be improved.

Dominik
アメリカのLecturer
高等教育, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Perfect solution for higher education

5.0 3 年前

良いポイント:

A lots of possibilities of creating tests, surveys and so on. Easy to handle and extra effective.

改善してほしい点:

Everything is fine i did not met any of problems in my working time.

Joanna
イタリアのEmployer Branding Expert
電気・電子機器製造, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Very convenient, versatile

5.0 3 年前

良いポイント:

Ease of use. It is possible to create survey in minutes.

改善してほしい点:

The fact that I cannot create cross-questions based on time (e.g. March answers vs. July answers).

Ela
マルタのManagement Director
教育管理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

The intuitive tool.

5.0 3 年前

良いポイント:

It is very easy to create survey from the scratch.

改善してほしい点:

I would like to have the sms-based quick poll option to be used for the meeting summary.

Ewa
ポーランドのChief Specialist
市民団体、社会団体, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Startquestion *****

5.0 3 年前

良いポイント:

Software is ease to use and intuitive. Company introduces updates and new functionalities friquently. The helpdesk responds quickly and always solves my problems.

改善してほしい点:

I think introduction a timeline on the home page of each survey would be helpful. Software I used previously had got it. It is very useful functionality - one glance and you know how research is going, how many questionnaires have been completed in previous days.

Aleksandra
ポーランドのExecutive
医療業務, 51~200人規模の会社
使用期間: 2年以上
投稿経路

A tool the company cannot do without. We started using it in one department, today it is in 3.

5.0 3 年前

製品を使ってみた感想: Amazing experience.

良いポイント:

I really appreciate the current access to data and the fact that the results are automatically counted, as well as the ability to filter practically by each variable.

改善してほしい点:

Word reports do not generate question averages. They are available in reports in PDF format, but this means that I always have to work on 2 documents at the same time or have online access to the website. This is quite a handicap.

Anna
ポーランドのCUSTOMER EXPERIENCE EXPERT
建築資材, 5,001~10,000人規模の会社
使用期間: 1年以上
投稿経路

Review

5.0 3 年前

良いポイント:

Easy to use. Possibility to create various settings for survays. Automatic summaries.

改善してほしい点:

I have no objections. I have possibility to create various settings for survays. I receive automatic summaries.

Kauser
英国のDirector of Partnerships
バイオテクノロジー, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

Excellent product with exceptional support and implementation!

5.0 2 年前

製品を使ってみた感想: The introduction of the NPS surveys will be an invaluable part of improving our overall customer experience and having a platform that allows us to do this with ease is a priority. The Startquestion team have been excellent in supporting us from the very beginning and are always there when we need to ask questions or need help with implementing changes. Nothing is too difficult for them and they are always friendly and professional, this has been hugely important to ensure the entire team are comfortable with the management of our surveys through Startquestion. Marcin and Kamil in particular have been absolutely brilliant and we cant thank them enough for their support!!

良いポイント:

The surveys have been created with ease and implemented across numerous teams. The follow up features and the options to send the surveys either automatically or manually gives us a lot more flexibility. The report feature is also really easy to use.

改善してほしい点:

Accessing the email templates has several steps currently so it would be great to make this easier and we understand that this is something that is currently being worked on and will be updated very soon.

Jakub
ポーランドのEkspert, Business Trainer
銀行, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

An application that will make your work easier

5.0 3 年前

良いポイント:

The application facilitates work, has many options and possibilities both in terms of surveys and quizzes. You can create your own templates, measure NPS satisfaction. It is simple and intuitive. A great option related to reports. You can also send the survey in the form of a QR Code. Ease of copying data from previous surveys when creating a new, similar one.

改善してほしい点:

Old entries could be automatically transferred, e.g. after 6M, to the archive

Kamil
ドイツのE-Commerce Specjalist
電気・電子機器製造, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

I am overall satisfied. The possibilities listed in the package description agree with the facts.

5.0 3 年前

良いポイント:

Ease of use and clarity of the interface.

改善してほしい点:

Unable to embed a downloadable file in the survey

Renata
ポーランドのindependent specialist
保険, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Startquestion

5.0 3 年前

製品を使ってみた感想: Knowing the results (online) of the customer satisfaction level allows you to take appropriate action

良いポイント:

online results technical support ease of use general everything :)

改善してほしい点:

some minor limitations in the presentation of the results

Karolina
オランダのQuality Specialist
自動車, 201~500人規模の会社
使用期間: 6~12か月
投稿経路

LPPL opinion

5.0 3 年前

製品を使ってみた感想: It is ok, fast and user-friendly

良いポイント:

Intuitive and high throughput. A large amount of data is loaded very quickly, large reports quickly export to excel.

改善してほしい点:

I did not notice the flaws that make the work difficult

Judyta
ポーランドのCoach/Diagnostic Moderator
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Useful product

5.0 3 年前

良いポイント:

Easy to use, transparent, intuitive. Can be used for various researches (analysis of the needs, 360-degree appraisal/feedback)

改善してほしい点:

no difficulty. I need to practise more to use from advanced options (my responsibilites).

Krzysztof
ドイツのJournalist
メディア制作, 501~1,000人規模の会社
使用期間: 6~12か月
投稿経路

I have used it several times, never had a problem.

5.0 3 年前

良いポイント:

Ease of handling it. Every person can easy learn how to use this software.

改善してほしい点:

There is no such a thing. Everything works perfectly in my usage of this software

Jonasz
ドイツのCertified Live Online Trainings Producer
プロフェッショナル・トレーニング、コーチング, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Certainly, if someone asks me for a recommendation, I will recommend Startquestion.

5.0 3 年前

良いポイント:

Simple operation on them website, possibilities of using Startquestion implemented forms.

改善してほしい点:

Everything is okay, I haven't met any of problems.