MyTimeのレビュー

The Best Salon Software Ever!

製品を使ってみた感想： The porting over of our data was quick and seamless and we have 99% of what we need. It made our lives so much easier.

良いポイント:

Very user-friendly! We can text clients, send scheduled and automated emails. Collect reviews, etc. Love the simple interface.

改善してほしい点:

Time stamps on notes, tracking of packages more easily and extension of expiration dates

Meets Our Needs But Pricey

製品を使ってみた感想： Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

良いポイント:

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

改善してほしい点:

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite. It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly. I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Company does not honor agreements, zero intengrity.

製品を使ってみた感想： If you own a multi location chain or franchise in the salon vertical, stay away. It is far from ready for an owner that has developed a multi location business. If you want to spend an enormous amount of time trying to fix the glaring issues with this software then by all means.

良いポイント:

Customer facing is decent. Company stated they had a strong relationship with Google re Google booking. Not at all the case. Google has recommended several times that we stop using MyTime. CC processing via Tsys has been decent but that is not a result of MyTime it is a function of the processor.

改善してほしい点:

[SENSITIVE CONTENT] is horrible. Support is spotty at best. No accountability. Very expensive. No failover in the event of www outage.

Love this company!

製品を使ってみた感想： I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome. I could go on forever about the customer service but I actually love the software and app as well! App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info. The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time. I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :) There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

良いポイント:

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

改善してほしい点:

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

製品を使ってみた感想： I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

良いポイント:

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

改善してほしい点:

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Great system, easy to use, lots of cool features and super helpful customer service!

製品を使ってみた感想： The MyTime system has made my life so much easier and simpler! No more emails and phone calls from clients to schedule massage appointments and private yoga classes and running sessions. I can block off times when I’m unavailable, sync my appointment schedule with my Google calendar so I can see personal and business appointments in one place, send emails and text messages directly to clients from my dashboard, and I love that I can customize special prices for certain clients and even use discount coupon codes for holiday discounts. I’ve been getting more and more return clients since I’ve started using MyTime, and payment is all seamless and happens automatically. I just love this system and wouldn’t look anywhere else!

良いポイント:

Creating discount codes for holiday discounts and customize prices for friends and regular clients. Syncing with my Google calendar is a huge plus. Having a mobile app is great too. The customer support team are super responsive and helpful, and are always open to feedback and ideas for system enhancements.

改善してほしい点:

I'd love to be able to use MyTime for group workshops and classes.

Simple, Intuitive Timesheet Submission

良いポイント:

MyTime user interface allows users to efficiently input their time and refer to prior timesheets without losing their progress

改善してほしい点:

While the user interface may be efficient, it does not have much style or color. There could be more customization and stylistic design.

Ease of Access

良いポイント:

Ease of use, scheduling, checking clients in and out and the communication function works great

改善してほしい点:

That our payweek starts monday and mytime starts on Sunday

Convenient and Time saving Software

製品を使ってみた感想： Overall MyTime is a great product. Costumer service great. I recommend other to use this application.

良いポイント:

I like it so much. MyTime save my time. Convenient app. Ease to use.

改善してほしい点:

Sometimes I notice glitches in the system

More Business Because of This Software

製品を使ってみた感想： This is great software that can take the place of many of your paid for apps

良いポイント:

I love software because my clients love it. It makes it so much easier for them to book appointments online, at their convenience. This leads to more sales.

改善してほしい点:

There are occasional glitches, but they seem to be quickly remedied.

GREAT APP

製品を使ってみた感想： ITS GREAT LOVE IT

良いポイント:

I LIKE HOW EASY AND CONVIENENT IT IS TO USE

改善してほしい点:

I DONT LIKE ON MY END THE ENGINE SELECTION THAT I HAVE TO PUT IN TO PUT IN A VEHICLE

been great for our office

製品を使ってみた感想： it has helped us organize and maximize productivity. we have been overall very happy with the product.

良いポイント:

having online availability, has been very helpful. customers really like having the reminders sent to them as well.

改善してほしい点:

sometime has meltdowns and stops working. that has caused us a few meltdowns in the office. the staff always responds quickly

My helping hand

製品を使ってみた感想： With my type of Mobil business I need a few more functions to make it perfect for me. It has helped me with having employees and scheduling. My time does try to help and fix what they can. They are changing and updating all the time. I feel soon they will have the options that I need.

良いポイント:

Having the schedule on my phone. Texting my clients reminders of there appointments. Credit cards saved so that I can easily charge for noshows

改善してほしい点:

the online scheduler doesn't work for my type of business

Big fan of this software.

良いポイント:

I did a lot of research into different CRMs for my business. MyTime was by far the best.

改善してほしい点:

Sometimes the mobile version does not update.

Makes for a fluid and efficient day

良いポイント:

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.

改善してほしい点:

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

Big fan of MyTime

良いポイント:

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times. Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool! Price is great and it's been great for business. Happy with MyTime!

改善してほしい点:

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Nifty system for service professionals.

製品を使ってみた感想： MyTime keeps all my appointments organized. My no show rate has fallen to a minimal.
I have had some technical strangeties with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas. MyTime is led by a great executive team and I'm sure they will work out the bugs and expand in product services.

良いポイント:

MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!

改善してほしい点:

Some bugs need to be worked out in area of email contacts and more automation capacity. Meaning, we click a tab and preset emails are sent in a campaign sequence.

Great Company

製品を使ってみた感想： This is a great company. I started with them when they first launched, and the progress has been amazing.

良いポイント:

Easy to use.

改善してほしい点:

A few glitches here and there.

I like it

良いポイント:

Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.

改善してほしい点:

Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.

automated secretary

製品を使ってみた感想： This has opened my appointment book up so I don't have to be the one to make the appointments. Clients can book online and see exactly what is available. Usually avoids being double booked.

良いポイント:

online booking for customers

改善してほしい点:

double booked me fixed now

A Groomer's Dream!

製品を使ってみた感想： I have been using the mytime.com Scheduler for almost a year now. They really focus on making it easy for my customers to book a grooming appointment online and help me with client retention. It's easy for me to book multiple dogs in an appointment, remind clients that an appointment is coming up, and ask for a review when they leave. The greatest thing, all of this happens automatically, so I can focus on my business while the software handles the rest!

良いポイント:

Easy to use, intuitive, better than all of the other online booking platforms I have tried in the past.

The Best Scheduling App

良いポイント:

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.

改善してほしい点:

The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.

If you don't use this software, your using the wrong one.

良いポイント:

Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas

改善してほしい点:

It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

VERY GOOD EXPERIENCE. USUAL FOR RECORDING TIME SPENT FIELD SERVICE ACTIVITIES.

製品を使ってみた感想： IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.

良いポイント:

TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.

改善してほしい点:

THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.

Easy-to-use Timekeeping Program

製品を使ってみた感想： I use this program almost every day to record my time, for submission once a week.

良いポイント:

It's uncomplicated and easy to use. No extra features that I don't need.

改善してほしい点:

I wouldn't change anything about this time management program.