キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
idloomとは
カスタム登録やリアルタイムのデータインサイトから、マルチトラックセッションやセキュアな決済まで、イベント管理のための機能をフルに提供できます。
How easy it integrated with our conference broadcast platform, how customisable it is and the mass emailing function.
Language barrier at times, quite complex if you have a bigger event and want to use more features.
レビューを絞り込む (87件)
Excellent event management tool
製品を使ってみた感想： What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.
良いポイント:
IDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.
改善してほしい点:
IDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.
idloomからの返信
2 年前
Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team
Central Bank of Ireland
製品を使ってみた感想： Overall, my experience with Idloom has been very positive. As the platform administrator on behalf of the Central Bank of Ireland, I found it user-friendly and logically structured. The ability to customise the registration process and the event website was particularly beneficial. Thank you for the collaboration!
良いポイント:
Easy information and registration platform - intuitive for admins/users. Easy Outlook integration for individual events with Outlook calendars. GDPR compliance & assurance of data storage within the EU jurisdiction. Event ticketing. Ability to manage cancellations automatically. Support for multiple parallel events. Ability to publish the event details online but keep private. Provide personalised attendee itineraries.
改善してほしい点:
The waitlist feature is currently not fully developed. Our initial vision was for the process to allow individuals on the waitlist to automatically receive a spot when one becomes available. However, at present, any available spots simply reappear on the website, which diminishes the value of the waitlist since individuals must return to the site to book a released space. While the Idloom team has been supportive, there were instances when we required urgent meeting arrangements but did not receive prompt responses. A more tailored, customer-centric approach would enhance the experience, rather than relying solely on generic solutions.
idloomからの返信
2 週間前
Hello Khrystyna, Thank you for sharing such detailed and valuable feedback! It’s great to see how idloom supports the Central Bank of Ireland’s event management needs, from GDPR compliance to attendee itineraries management. We appreciate your constructive comments regarding the waiting-list feature and support responsiveness. Feedback like this helps us shape future developments and set key priorities for improvement. Ensuring a seamless and client-focused experience remains our goal. Thank you again for your trust and collaboration. We're looking forward to continuing to support your organizing impactful events! The idloom Team
This software will make your company lose money
製品を使ってみた感想： I will not recommend using this product if your intention is to manage a successful event. After our losses, we reached out to Idloom to try to reach an understanding and to get a partial refund for the time we had not used and they stopped replying to our emails. DO NOT PURCHASE.
良いポイント:
The software worked well for free events or simple, smaller events.
改善してほしい点:
1. The software is not at all user friendly - Clients had difficulty registering 2. There were so many bugs - Payments, attendee management, ticketing 3. Website is not easily customizable 4. Badges are not easily customizable
idloomからの返信
5 か月前
Dear Ayomide, Thank you for your feedback. We sincerely apologize for the issues you experienced with idloom.events. When you became our client, we were transitioning our software into multiple new modules, which unfortunately affected stability and usability. We understand how this impacted your events and apologize for the inconvenience. We have since resolved these issues and improved our software significantly. To make up for your negative experience, we would like to offer you a complimentary annual license for idloom.events. Please reach out to us to arrange the details. We appreciate your patience and hope to regain your trust. Best regards, The idloom team
Mend the Gap UK Charity/NGO review
製品を使ってみた感想： We've used idloom since 2018 and have nothing but praise for their work and support to hold our events
良いポイント:
The ever present support every step of the way with an empathetic human being at the end of the line like [sensitive content hidden] and many others across the years. Deeply appreciated!
改善してほしい点:
That we could more fully translate the websites directly into local languages based on location of website viewer or their preference
idloomからの返信
2 か月前
Hello Naftali, Thank you so much for your kind words and for your continued trust in idloom since 2018. We're thrilled to hear that our support team has been there for you every step of the way. We also appreciate your feedback on translating websites based on different criteria. Our team will. look into this as we keep on improving the solution. We look forward to keep on supporting your events. The idloom team
IDLOOM as a registration software
製品を使ってみた感想： It was a good experience at the beggining, and support services personn we had in contact were globally very nice, but as soon as we had problems or bugs in the system, the support service seemed to have to manage alone, with no one to inform them or help them deal with sometimes very delicate situations. We had to face a very bad situation related to the invoicing module but we were led around by the management for months
良いポイント:
Easy to use for participant. IDLOOM is a european company and is aware about VAT process in Europe. IDLOOM is aware to developp new feature you might need, but you need to be very patient, and to describe very precisely what you need.
改善してほしい点:
We had to pay for several dev as we start using the system, but IDLOOM didn't implemente all our request yet. We had to wait for 1 year and a half for the invoicing system to be usable. It was a complete mess before that and we are now still testing to be sure it is working properly.
idloomからの返信
6 か月前
Dear Elvire, Thank you for your detailed review of idloom. We're glad you like the software overall, but we're sorry to hear about your concerns with the development speed and support. In Q4 2023, we split our software into multiple modules, creating a more robust and customizable product. This significant change led to initial troubleshooting and bug fixing, which slowed development times towards the end of 2023. Our recent ISO certification also impacted our processes, causing additional delays. We sincerely apologize for any inconvenience caused. Regarding our CEO, while he isn't involved in daily client projects, he is willing to work more closely with you. Despite multiple offers to meet at your convenience, we haven't received a response. If you reconsider, please let us know, and we'll arrange a meeting promptly. We value your feedback and are committed to ensuring your complete satisfaction with our services, as shown by our efforts since early 2024. Sincerely, idloom
Great Eventbrite alternative
製品を使ってみた感想： For both on and offline events, Idloom seamlessly integrates with our tech stack and is easy to use for our team.
良いポイント:
Ease of use, academy for onboarding, active community with a clear roadmap and monthly releases
改善してほしい点:
At first some things seemed weirdly organized, currently this is no longer the case
idloomからの返信
4 か月前
Hello Serwan, Thank you for your kind review. We’re glad to hear that idloom.events has become a valuable tool for your team, and is seamlessly integrating with your tech stack. We appreciate your feedback about the initial setup, and we're happy that our recent updates have improved your experience. We look forward to continuing to support you in hosting successful events. The idloom team
Idloom was great for our bilingual conference!
製品を使ってみた感想： i thought overall it was great! easy to use and effective.
良いポイント:
Bilingual aspect, easy to learn and use, great Ux/ui
改善してほしい点:
Pricing is a bit high and higher than eventleaf, the tool we use when we just do unilingual events.
idloomからの返信
5 か月前
Dear Ziadh, Thank you for sharing your positive experience us! We are happy that our software met your expectations, especially with its multilingual functionality and user-friendly interface. We aim to provide a solution that justifies the investment, and our team is there to help you optimize the use of our software to ensure you receive the best value possible. We are grateful for your trust in idloom. The idloom team
Outstanding service and product delivery
製品を使ってみた感想： They have supported me right from the start of my business journey and I value the relationship the quality of the product and would recommend the platform to anyone
良いポイント:
Wonderful support team. I had a problem outside of their remit which was a Stripe integration issue. [sensitive content hidden] resolved on a Saturday in his own time.
改善してほしい点:
There are so many elements to an event registration and its so important to make sure you tick all the boxes, it can be sometimes easy for us to miss something. Duplicating an event structure and proper testing by users is therefore essential
idloomからの返信
2 か月前
Hello Gordon, Thank you so much for your thoughtful review! We’re happy to hear that our support team, could help you resolve the integration setup, even by going the extra mile. We understand the importance of having a comprehensive event registration process, and we’re always working to make it as seamless as possible. Your feedback is invaluable to us, and we’re grateful for your trust and recommendation. Looking forward to supporting you in all your future events! Thank you again, The idloom team
Excellent Choice for NGOs and Event Management
良いポイント:
very intuitive and easy to use. Within minutes one can configure the whole framework for an event. Very friendly and accessible customer support.
改善してほしい点:
There was nothing about idloom I would need to be changed.
idloomからの返信
先月
Hello Lea, Thank you for your fantastic review! We’re happy to hear that you appreciate our effort to make idloom intuitive and quick to set up. It’s also fantastic that our support team has been able to provide the assistance you need. Knowing that the platform meets all your expectations is incredibly rewarding for us! We look forward to supporting your events for years to come. The idloom team
Idloom ? Only advantages !
良いポイント:
It is so easy to use ! And it is so satisfying
改善してほしい点:
It is so easy to use ! And it is so satisfying
idloomからの返信
2 か月前
Hello Pietro, Thank you very much for your review. We're happy to hear that you are happy with the software, we look forward to keep on delivery an easy to use tool up that meets your expectations. Thanks again for your kind words! The idloom team
Easy, Convenient, Fast
良いポイント:
Using idloom has saved time and stress for me. Not only does it make it easier to organize events, but it helps me stay on track of what needs to be done.
改善してほしい点:
Nothing that I can think of yet. Great experience.
idloomからの返信
昨年
Dear Brian, Thank you so much for your wonderful review of idloom.events! We truly appreciate you taking the time to share your experience with our event organization solution. We're thrilled to hear that idloom has made a positive impact on your event planning process, saving you time and reducing stress. Our goal is to provide a platform that not only streamlines event management but also helps users stay on top of their tasks and deadlines. We're delighted to know that we have succeeded in delivering on that promise for you. We take great pride in offering an easy, convenient, and fast solution, and your feedback reinforces our commitment to excellence. It's fantastic to hear that you couldn't think of any cons at this time :) Again, thank you for your kind words and for choosing idloom as your event management solution. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out! Warmest regards, The idloom Team
Simplified Event Management
良いポイント:
The product is very easy to setup and use.
改善してほしい点:
I did not find anything to like least about the product.
idloomからの返信
昨年
Hi Arnel, Thank you very much for this kind review. We aim to make the solution as easy to use as possible. We are constantly developing new features to help you even more. We thank you for your trust and appreciate your taking the time to give us a review. The idloom team
Great tool for registrations
良いポイント:
Very user-friendly tool. Easy to navigate and customise registration platform.
改善してほしい点:
There is no option in back office to accept or reject registered participants.
idloomからの返信
昨年
Hi Aizhan, Thank you very much for your review. We're delighted to hear that you enjoy the user-friendliness and customization features of our solution. Our team constantly works to help you in the best way with this goal in mind. Great news: we are currently working on a new feature that will allow you to accept or reject registering participants. Keep an eye out for it :) Thank you for your trust! The idloom team
Very good app!
製品を使ってみた感想： Really good experience
良いポイント:
easy to use, friendly user and intuitive! Lots of free options. the free version is already supper good for what we need to use it.
改善してほしい点:
That we cant add our logo in the free version :-)
idloomからの返信
2 年前
Hello Maud, We're glad to hear you're having a great experience with our software. Thank you for taking the time to give us a review, we appreciate it. Good luck with your events! The idloom Team.
Great platform for various event formats
良いポイント:
With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.
改善してほしい点:
For some of our events it is important that not only the registration but also the content of the website is password protected.
idloomからの返信
2 年前
Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !
Nice event software
良いポイント:
Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.
改善してほしい点:
I miss the feature to individualize the event overview more as we need it. But it's not that big problems.
idloomからの返信
2 年前
Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha
Idloom works flawlessly
製品を使ってみた感想： I highly recommend Idloom. The software helps us manage our events effectively and works well.
良いポイント:
We organise many events for students. We needed a new event management system that could handle a lot of events, both smaller and larger events. Idloom is the best software available for an affordable price. The software is easy to use, packed with handy features and works flawlessly. Customer support is great and the team helped us meet our needs by developing additional custom features.
改善してほしい点:
Hard to think of any cons about the software, hope to see more features and improvements in the future.
idloomからの返信
2 年前
Dear Sid, Thank you for your review of idloom. We're glad to hear that our event management platform works flawlessly for your organization, and that you find it to be the best software available for an affordable price. We understand the importance of being able to handle a lot of events, both smaller and larger ones, and we're delighted to hear that idloom meets your needs in that regard. We're also pleased to know that you find our platform to be easy to use, packed with handy features, and that our customer support team has been helpful in developing custom features to meet your specific needs. At idloom, we are committed to providing our customers with a comprehensive and user-friendly event management solution, and it's always great to receive positive feedback that confirms we are on the right track. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom as your event management software, and we look forward to helping you with your future events. Best regards, The idloom Team
Life Changing
良いポイント:
iDLoom brings together all of the information we will need to organise our events in the most adequte manner. The sofware is so easy to use and support of the team is tremendous. Reduced our administration time and helped us to focus on more challenging aspects of the events.
改善してほしい点:
I don't have anything criticize. Life-changing software.
idloomからの返信
2 年前
Dear Ecem, Thank you for taking the time to share your positive experience with idloom! We are thrilled to hear that our software has been instrumental in helping you organize your events in the most effective way possible. We take great pride in making our software easy to use and are delighted to hear that you found it to be user-friendly. We're also pleased to hear that our team has been able to provide you with the support you need to ensure your events run smoothly. Our goal is to make your event planning experience as seamless and stress-free as possible, so it's great to hear that we've been able to reduce your administration time and allow you to focus on the more challenging aspects of your events. Thank you again for your kind words and for choosing idloom as your event management solution. We look forward to continuing to work with you in the future. Best regards, The idloom Team
For our seminar the best software!
製品を使ってみた感想： The service is great. If I had questions, my mails were answered in a short time.
良いポイント:
Once all the data has been entered, the software works automatically. And for the next seminar I can simply copy the old seminar. It saves me a lot of time.
改善してほしい点:
For our seminar, this software is the optimal solution.
idloomからの返信
3 年前
Many thanks for your review Theres! Reading that you save a lot of time thanks to idloom is the best reward for the team. If you have any recommendations for further improvements, don't hesitate to reach out! Looking forward to continuing our collaboration!
Easy service with lots of help
製品を使ってみた感想： Great experience. [SENSITIVE CONTENT] helped get us set up and was available for additional support questions during setup.
良いポイント:
It's easy to use, looks great for the customer, allows multiple locations for one event unlike competing event services.
改善してほしい点:
Less customizable user-interface, couldn't adjust colors unless I paid, etc.
idloomからの返信
3 年前
Thank you so much for your kind review! Looking forward to continuing working with you :-)
IDLoom event management
製品を使ってみた感想： Overall I am very happy with the platform, it's easy to use for me to create and event and or people to attend
良いポイント:
Easy to use and very user friendly attendees management
改善してほしい点:
Not everything is customizable however those parts are not essential and do not lower the overall experience
idloomからの返信
2 年前
Thank you for your review.
Works perfect
良いポイント:
Easy to programme for non techy's like myself
改善してほしい点:
nothing
idloomからの返信
2 年前
Thank you so much for your kind review Sven! We will do all we can to make sure we'll get the same review a decade or more from now :-)
Easy to use
製品を使ってみた感想： Great Experience
良いポイント:
A variety of options, posibilities. Easy to use
改善してほしい点:
No cons...i liked it a lot. Some functionalities were not available in the basic, but it was ok.
idloomからの返信
2 年前
Dear Krupa, Thank you for your review of idloom.event. We are thrilled to hear that you find our event management platform to be easy to use and that you don't have any cons to report. It's always great to receive positive feedback, and we appreciate you taking the time to share your thoughts. At idloom, we strive to provide a user-friendly and efficient event management solution, so it's great to know that we are meeting your expectations. If you have any other feedback or suggestions on how we can improve our platform to better serve your needs, please don't hesitate to let us know. Thank you again for choosing idloom.event, and we look forward to helping you with your future event management needs. Best regards, The idoom Team
Made our registrations process easier!
製品を使ってみた感想：
Quick, fast and efficient - IDLoom worked for our event management unexpectedly well. A flat learning curve, fantastic customer service, flexible pricing and most of all - a platform that worked from the word "Go!".
The best part of it is that the team is taking feedback and acting on it almost immediately. This means that the platform will evolve organically and therefore will offer real-world solutions. IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options.
I am extremely pleased with it so far!
idloomからの返信
9 年前
Our goal is your success. Thank you for this review.
first experience with such kind of software for a meeting
良いポイント:
it´s helpful having a website providing information and getting data from participants by such a tool
改善してほしい点:
the light version looks good at the first appearance but it was not individualized enough for our purpose
idloomからの返信
7 年前
Dear Britta, thank you very much for your comprehensive review. We're happy to read what our customers thought of the service, and how to continuously improve our platform. Indeed some more advanced features are only available with the Premium version and above. What I suggest is that we discuss the features needed for your future events together, so that we can find the best solution for your specific needs. Enjoy your future events, The idloom team
