キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Route4Meとは

ルーティングの混沌をようやく解消できます。極めて使いやすいRoute4Meは、ルートを計画して、ナビゲーション機能が組み込まれたモバイル・アプリに配信します。

Route4Meの製品詳細

良いポイント:

The customer support live chat was rock solid! walked me through the whole process.

改善してほしい点:

Takes you to a lot of incorrect addresses. Has gotten worse over the last year don't know what happened.

Route4Meの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.3

おすすめ度

8.2/10

Route4Meの総合評価は4.5/5です。 (キャプテラに寄せられた388件のレビューより集計)。

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レビューを絞り込む (388件)

Matteo
Matteo
イタリアのIT Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

The perfect tool to complete fleet management

5.0 3 年前

製品を使ってみた感想: Absolutely no problems: a lot of functionalities who can match any customers needs.

良いポイント:

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

改善してほしい点:

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Robert
アメリカのNational Field Recall Manager
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great Solution for managing In-Field team members

5.0 3 年前

製品を使ってみた感想: Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

良いポイント:

The ability to plan routes for multiple team members and manage driver activity

改善してほしい点:

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Ron
アメリカのFleet Coordinator
教育管理, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

Technical support and customer follow through terrible

2.0 5 年前

製品を使ってみた感想: Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.

良いポイント:

Looked like good value, and ease of use.

改善してほしい点:

Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

LYNN
アメリカのcarrier
消費財, 自営業
使用期間: 1年以上
投稿経路

application route book

4.0 4 年前

製品を使ってみた感想: it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not.
I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.

良いポイント:

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

改善してほしい点:

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Cameron
アメリカのNational Lead | Special Projects
建設, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Simple Cost Saving Way to Plan Complicated Routes

4.0 11 か月前

製品を使ってみた感想: It's been great so far, would be even happier if the above functions could be added.

良いポイント:

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

改善してほしい点:

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

Christina
アメリカのDelivery
物流、サプライチェーン, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Customer Service

5.0 3 年前

製品を使ってみた感想: Route4Me was wonderful when they offered the low price subscription for the desktop version. But since their updating to the new prices I've still been able to use the mobile app and low cost subscription just as well. It's the most affordable for the most amount of stops and in general does a great job optimizing. Support is amazing. Always available when I've reached out and always provided great info. [SENSITIVE CONTENT] is one of the support techs and was just amazing. Highly recommend to get him because he tries so hard to resolve the issue you have.

良いポイント:

Multiple Routes and easily editing stops and adding notes.

改善してほしい点:

Bring back a subscription to just mobile and desktop without costing $199 a month.

Billie
アメリカのLogistics CoOrdinator
物流、サプライチェーン, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

The BEST on the market

5.0 11 か月前

製品を使ってみた感想: It has been nothing but above and beyond my expectations.

良いポイント:

The time and money that it can save both the company and the customer

改善してほしい点:

I haven't seen anything I haven't liked so far.

Edwin
ケニアのCEO
小売, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Route4Me for Delivery Business

5.0 6 か月前

製品を使ってみた感想: Great experience for our delivery business, we don't have to overthink when planing every morning. Route4Me handles it automatically

良いポイント:

We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

改善してほしい点:

It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country

Lukasz
Lukasz
英国のGlobal Industrial Engineer
認証済みLinkedInユーザー
倉庫, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Best in class software and customer service.

5.0 3 年前

製品を使ってみた感想: R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.

良いポイント:

User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

改善してほしい点:

R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

Angel
アメリカのDelivery Driver
運輸、トラック、鉄道, 自営業
使用期間: 6~12か月
投稿経路

Wonder App use.

5.0 10 か月前

製品を使ってみた感想: Overall great experience.

良いポイント:

Able to upload spreadsheets easily or input the addresses of homes with the address scanner easily as well.

改善してほしい点:

Not being able to optimize a route to my liking.

Brenda
カナダのLogistics Coordinator
物流、サプライチェーン, 201~500人規模の会社
使用期間: 2年以上
投稿経路

BCARTER- review

4.0 11 か月前

製品を使ってみた感想: In using Route4Me, it does save us a substantial amount of time in routing very large networks.Overall, it is a good program, that would be great with some added features.

良いポイント:

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

改善してほしい点:

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Arman
オーストラリアのDirector
運輸、トラック、鉄道, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Custm

5.0 昨年

製品を使ってみた感想: Excellent support and great product overall

良いポイント:

Ability for driver to dispatch themselves.

改善してほしい点:

Cost per user could be better optimised to cost per activity or route.

Antonio
ブラジルのCEO
物流、サプライチェーン, 11~50人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Route4me Review

5.0 昨年

良いポイント:

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

改善してほしい点:

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

Nicolas
スイスのResponsable distribution
物流、サプライチェーン, 51~200人規模の会社
使用期間: 2年以上
投稿経路

I highly recommend route4me

4.0 11 か月前

製品を使ってみた感想: Route4Me has simplified our life for the organization and creation of the annual routes, the follow-up of our deliveries and our drivers. I have a very good experience with Route4Me.

良いポイント:

The simplicity of the configuration of the different options and modules.The creation of routes.

改善してほしい点:

Updating of maps (Switzerland). There are a lot of bad addresses.

Rebekah
アメリカのBroker
保険, 自営業
使用期間: 2年以上
投稿経路

Route For Me Review

5.0 11 か月前

製品を使ってみた感想: My over all experience is pleasant. I find it easy and efficient to use.

良いポイント:

I love how I can export my route to an excel sheet.

改善してほしい点:

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Shawn
アメリカのRoofing contractor
建設, 自営業
使用期間: 2年以上
投稿経路

Tollways should be an individual option

4.0 4 年前

製品を使ってみた感想: It’s a great app I use it daily doing multiple estimates for my profession

良いポイント:

It’s a useful app and I use it daily, This is a very handy service but you need to include and option to not be directed towards tollways.

改善してほしい点:

Tollways should be here individual option so that you’re not always trying to direct me towards Those dang roads. I have wasted thousands of dollars in fuel finding an alternate route from this app directing me to them. It’s not fair and I would like to see an option button .

andy
アメリカのroute manager
繊維製品, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Happy customer who will continue to use this software.

5.0 昨年

製品を使ってみた感想: I began using the software as an individual. The ease of use was so important to me that I convinced the [SENSITIVE CONTENT] of our company to purchase the software for all drivers. [SENSITIVE CONTENT] has been a huge help in making the changes we need to our account with fast and informative service.

良いポイント:

The route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.

改善してほしい点:

There is nothing that comes to mind under this catagory.

Vaughn
アメリカのPresident
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

I Have Used This App almost EVERY DAY for 3 years

4.0 11 か月前

良いポイント:

I love that it will allow me to attach pictures and notes for every address.

改善してほしい点:

The optimization is off always. I have stopped using it for that.

Greg
アメリカのCourier
運輸、トラック、鉄道, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Satisfied User

4.0 5 年前

製品を使ってみた感想: Overall I am very satisfied with this product and would recommend it to my co-workers.

良いポイント:

The speed in which the stops are organized ease of use of the product. Also the ability of this product to add or adjust stops to the original route without having to initiate a whole new route.

改善してほしい点:

The accuracy of the product when organizing the stops into a route is questionable. Stops on the same street have not routed accurately. They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop. Also when the user has made a mistake and turned the wrong way,it would be easier to advise the user to make a U-turn rather then to advise them to proceed around the block etc.

Nick
英国のDirector
薬品, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great for small businesses, easy to use at sensible cost

5.0 2 年前

製品を使ってみた感想: Really good so far

良いポイント:

i really like to instant access to online support- always there and really helpful

改善してほしい点:

to get full use of the software I need to have more drivers and use the desktop features where i can track drivers - at the moment were simply using it on mobile phones, but it does work great! Its a little frustrating to not be able to load up files of addresses to Favorites or Addresses, but guess this could happen with the desktop version?

Kirk
アメリカのMarket Sales Manager
食品、飲料, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Easy and best navaigational tool I have ever used.

5.0 11 か月前

製品を使ってみた感想: I travel to many different states, cities and towns on a weekly bases.. I would be totally lost with out the app. Highly recommend the app to friends

良いポイント:

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

改善してほしい点:

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

Austin
アメリカのRegional Manager
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Route4Me Is A Game Changer

5.0 11 か月前

製品を使ってみた感想: It has been a great experience and it has really allowed our business to grow.

良いポイント:

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

改善してほしい点:

I think the feature development could be quicker.

John
アメリカのBranch Manager
物流、サプライチェーン, 2~10人規模の会社
使用期間: 2年以上
投稿経路

easy fro routing

5.0 6 年前

製品を使ってみた感想: know where to send my drivers

良いポイント:

ease of use. voice data entry makes it very easy to enter stops. complete information and directions available as needed.

改善してほしい点:

no real customer support. Human voice needed at times. My questions do not fit in the drop down menu. I suggest using a human contact at least once per year to advise of changes, improvements and to review contract

Larry
アメリカのOwner/Operator
使用期間: 2年以上
投稿経路

Latest version is far less useful than previous version

3.0 6 年前

良いポイント:

Best tool I've found, so far or planning, organizing and managing hotshot pickups and deliveries. Allows user to see how additional stops can be inserted into route plan

改善してほしい点:

Latest version has way too many pop up screens that are distracting, annoying and time wasting. Scrolling when necessary to manually add and resequence is stops is too ackward

Richard
アメリカのRegional Sales Manager
事務用品、事務機器, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Route Maximization

5.0 3 年前

製品を使ってみた感想: The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.

良いポイント:

Saves me time on getting each client by maximizing time between locations.

改善してほしい点:

The notes section could be improved to allow cut and paste and to edit existing notes.