キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Route4Meとは

ルーティングの混沌をようやく解消できます。極めて使いやすいRoute4Meは、ルートを計画して、ナビゲーション機能が組み込まれたモバイル・アプリに配信します。

Route4Meの製品詳細

良いポイント:

The customer support live chat was rock solid! walked me through the whole process.

改善してほしい点:

Takes you to a lot of incorrect addresses. Has gotten worse over the last year don't know what happened.

Route4Meの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.3

おすすめ度

8.2/ 10

Route4Meの総合評価は4.4/5です。 (キャプテラに寄せられた390件のレビューより集計)。

Route4Meを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (390件)

Denis
Denis
ウクライナのManager
認証済みLinkedInユーザー
市民団体、社会団体, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Good application from good team

5.0 2 年前

製品を使ってみた感想: This company help our volunteer, social organization in Ukraine work better in delivery provisions. I am personally glad to use it and speak with such good people

良いポイント:

Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them

改善してほしい点:

Not a lot, maybe some features with statistics not work well for me

April
アメリカのLogistics Coordinator
ファシリティサービス, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Logistic solution

5.0 2 年前

製品を使ってみた感想: Helpful and efficient

良いポイント:

Customer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate

改善してほしい点:

Would like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.

Jose
アメリカのChief Mechanical Supervisor
政府機関, 10,000+人規模の会社
使用期間: 6~12か月
投稿経路

Display of the website and app

3.0 2 年前

良いポイント:

one of the things I like is how easy I can rearrange and move stops between routes.

改善してほしい点:

i cannot stand the pop ups at the bottom of the screen(updates)they get on the way and there is no way to turn them off. the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move call between routes

Rebekah
アメリカのBroker
保険, 自営業
使用期間: 2年以上
投稿経路

Route For Me Review

5.0 2 年前

製品を使ってみた感想: My over all experience is pleasant. I find it easy and efficient to use.

良いポイント:

I love how I can export my route to an excel sheet.

改善してほしい点:

I think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.

Matthew
オーストラリアのLead Router
食品製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Route4me makes things so much easier for our business.

5.0 2 年前

製品を使ってみた感想: Its been great, I can't imagine how we would be able to do what we do without it

良いポイント:

The tracking system and the route creation makes the day a lot easier and very easy to use.

改善してほしい点:

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Brenda
カナダのLogistics Coordinator
物流、サプライチェーン, 201~500人規模の会社
使用期間: 2年以上
投稿経路

BCARTER- review

4.0 2 年前

製品を使ってみた感想: In using Route4Me, it does save us a substantial amount of time in routing very large networks.Overall, it is a good program, that would be great with some added features.

良いポイント:

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

改善してほしい点:

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Sheila
アメリカのIntake Supervisor
医療業務, 51~200人規模の会社
使用期間: 1年以上
投稿経路

The Route 4me Way!

4.0 2 年前

製品を使ってみた感想: The staff is always responding immediately via chat which is excellent for my direct reports. [sensitive content hidden], is an amazing and knowledgeable account manager who is always available and helps me with everything!! I truly appreciate him.

良いポイント:

Being able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.

改善してほしい点:

At times Receiving different answers from the route4me staff

Jacob
オーストラリアのLogistics Coordinator
食品製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Route4Me for meal kit logistics.

5.0 2 年前

良いポイント:

Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.

改善してほしい点:

For general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.

Kirk
アメリカのMarket Sales Manager
食品、飲料, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Easy and best navaigational tool I have ever used.

5.0 2 年前

製品を使ってみた感想: I travel to many different states, cities and towns on a weekly bases.. I would be totally lost with out the app. Highly recommend the app to friends

良いポイント:

The use of the tool. You can input addresses or store numbers. I sale to the WALMART chain and never had an issues on use or directions. Keeps me informed of accidents, tools and speed traps. Able to avoid toll road if need.

改善してほしい点:

When I first got the app is was very easy to pick-up on the use. Some changes are made from time to time and it takes some playing with to understand use.

leandro
アメリカのFleet Manager & Statistics
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Experience with route4me last year

4.0 2 年前

製品を使ってみた感想: Maximum efficiency in the delivery of our products as well as a control and follow-up of the moment, allowing to improve productivity.

良いポイント:

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

改善してほしい点:

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Robert
アメリカのNational Field Recall Manager
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great Solution for managing In-Field team members

5.0 4 年前

製品を使ってみた感想: Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

良いポイント:

The ability to plan routes for multiple team members and manage driver activity

改善してほしい点:

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Austin
アメリカのRegional Manager
ホスピタリティ, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Route4Me Is A Game Changer

5.0 2 年前

製品を使ってみた感想: It has been a great experience and it has really allowed our business to grow.

良いポイント:

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

改善してほしい点:

I think the feature development could be quicker.

Albert
アメリカのSr Regional Manager
卸売, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

MAFS Review

5.0 2 年前

良いポイント:

Ease of implementation, integration support, and post install support

改善してほしい点:

Analytics for network our size. It is an item being addressed by Route4Me support.

kieron
英国のlogistics coordinator
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Route for me review

5.0 2 年前

良いポイント:

easy to look at and easy to plan routes which is critical

改善してほしい点:

when you add an address in to a route you have already created it does not re optimise the time of the route

Giorgia
英国のTransport planner
物流、サプライチェーン, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Route for me is great

5.0 2 年前

製品を使ってみた感想: amazingggggg

良いポイント:

how easy it is to route, the layout of the map, and the customer service is very helpful

改善してほしい点:

the new update for the route list, that you cant save a route for another time

Justin
アメリカのGeneral Manager
公共施設, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

One Waste Solutions

5.0 2 年前

製品を使ってみた感想: very pleasant from the customer service team down to the constancy in the program.

良いポイント:

The app UI is very easy to understand and learn. Minimal training for new drivers.

改善してほしい点:

The software lags in the afternoon. it was explained that both east coast and west coast are using the software simultaneously.

Craig
アメリカのMarketing manager
マーケティング、広告, 501~1,000人規模の会社
使用期間: 1~5か月
投稿経路

[sensitive content hidden] Was great he spent 2 hours helping me solve my problem he deserves a raise

5.0 2 年前

製品を使ってみた感想: [sensitive content hidden] was great

良いポイント:

The IT department. When you're hooked up with Apple's map it let you know if there's police radar or cameras on On the stop lights

改善してほしい点:

You need to be able to see The date and times that you have been there not when they've been set up

Noris
アメリカのManager
保険, 自営業
使用期間: 6~12か月
投稿経路

Excellent

5.0 2 年前

製品を使ってみた感想: Very good

良いポイント:

Good app to connect with all divicesIntegration with other products

改善してほしい点:

Some time to connect with my car . Easy of use .

Stacy
アメリカのOwner
ファシリティサービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

I couldn’t live without this routing program

4.0 3 年前

製品を使ってみた感想: I really like this routing program. I wish it would integrate with our field service program

良いポイント:

I really like that this route‘s the most efficient way to go from one stop to the next on my daily routes and if I run into a problem customer support is very quick to correct a problem on the map

改善してほしい点:

Sometimes I can’t get a job to show up on the route where it supposed to. When I need to rearrange the jobs it will throw one job way out in left field so to speak and all but ignore it. And then I have to report it as a problem on the map so customer service can fix it for me

Sheila
アメリカのOwner
食品、飲料, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Review

3.0 2 年前

製品を使ってみた感想: Not that great. It’s not really needed.

良いポイント:

Not really anything! The only thing I like is that prints out the cards

改善してほしい点:

It doesn’t work half the time it’s not necessary

Moncy
アラブ首長国連邦のManager
通信, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Great Software

5.0 3 年前

製品を使ってみた感想: The software is great and has a lot of features that can be used for future as well when your fleet expands or even your requirements

良いポイント:

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

改善してほしい点:

It actually servers all our purposes exactly and hard to comment anything least liked here.

Avi
アメリカのIndependent Agent
保険, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

Physician Insurance license in Texas, Louisiana, and Oklahoma

5.0 2 年前

製品を使ってみた感想: Great

良いポイント:

ease. efficiencyspeedeffective, the app is demonstrativegood for team and organizationreliable results

改善してほしい点:

none, I do not see any shortcomingsThe app was easy to load and no extra training was neededTeam was pleased with the outcomeThere were no obvious deficits for the output for each input

Robert
アメリカのTravel Center General manager
運輸、トラック、鉄道, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great tool for any company

5.0 3 年前

製品を使ってみた感想: Overall a great experience with how much better I'm able to compete my routes

良いポイント:

Makes route driving and all that is involved very easy and convenient.

改善してほしい点:

There are no drawbacks as far as I have been able to tell during my use.

認証済みレビュアー
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 6~12か月
投稿経路

Great Costumer Service

5.0 4 年前

良いポイント:

Salesforce Sales Cloud is a stable interface that functionality appeals to me. It's quick to navigate and communicate. The functionalities are in accordance with the structure and requirements of the work. We use chatters to help communicate within the group. We also identify and divide client's cases and submissions. This enables us to deliver better reporting . The syncing with third-party applications is very useful. Our phone system maintains track of all incoming and outgoing calls. And we are able to transfer chat conversations into specific files.

改善してほしい点:

It can be difficult to find good support because it is so complicated. If you want to use Salesforce Service Cloud, finding good support who knows what they're doing in the initial setup is probably the most important challenge you'll face. Find a Salesforce Accredited Partner to maximise the chances of having good support. Using the different Salesforce Tools available to you will also assist you in implementing Salesforce.

認証済みレビュアー
認証済みLinkedInユーザー
市民団体、社会団体, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Route4me review

5.0 3 年前

製品を使ってみた感想: Route4Me had made it possible for us to continue home deliveries and not spend entire days of man power trying to figure it out with google maps or something. The customization has been key. The donation of the app for our non-profit for several months has been a blessing.

良いポイント:

That we can easily and quickly create routes with multiple stops for our drivers and reduces wait times for our clients by being able to call ahead.

改善してほしい点:

We need to maximize our volunteer power without burning them out, so we have to edit a lot to get the number of stops down an in an efficient patterns for our drivers.