キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Route4Meとは

ルーティングの混沌をようやく解消できます。極めて使いやすいRoute4Meは、ルートを計画して、ナビゲーション機能が組み込まれたモバイル・アプリに配信します。

Route4Meの製品詳細

良いポイント:

The customer support live chat was rock solid! walked me through the whole process.

改善してほしい点:

Takes you to a lot of incorrect addresses. Has gotten worse over the last year don't know what happened.

Route4Meの評価

評価ポイント

使いやすさ
4.4
カスタマーサービス
4.4
機能
4.3
価格の妥当性
4.3

おすすめ度

8.2/10

Route4Meの総合評価は4.4/5です。 (キャプテラに寄せられた389件のレビューより集計)。

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レビューを絞り込む (389件)

Matteo
Matteo
イタリアのIT Manager
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

The perfect tool to complete fleet management

5.0 3 年前

製品を使ってみた感想: Absolutely no problems: a lot of functionalities who can match any customers needs.

良いポイント:

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

改善してほしい点:

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Robert
アメリカのNational Field Recall Manager
自動車, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great Solution for managing In-Field team members

5.0 4 年前

製品を使ってみた感想: Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

良いポイント:

The ability to plan routes for multiple team members and manage driver activity

改善してほしい点:

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Nicolae
アメリカのowner
卸売, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

STAY AWAY FROM THEM

1.0 2 週間前 新着

製品を使ってみた感想: They are like scammers( increase the price without let you know). They increase our price from $200/month to $700 month> We called them numerous times and they refuse to give us the money back.

良いポイント:

Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

改善してほしい点:

Ridiculous expensive Not good customer care

Route4Meからの返信

3 日前

Thank you for your feedback! We’re delighted to hear that the recent changes to your account are better meeting your needs. It’s wonderful to know that you find value in our tools and that you continue to choose us as your service provider. We are committed to transparency and ensure that you stay informed about your account through our monthly invoices. This helps you see how any changes affect your billing, and we hope it enhances your experience with us. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

LYNN
アメリカのcarrier
消費財, 自営業
使用期間: 1年以上
投稿経路

application route book

4.0 5 年前

製品を使ってみた感想: it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not.
I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.

良いポイント:

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

改善してほしい点:

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Cameron
アメリカのNational Lead | Special Projects
建設, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Simple Cost Saving Way to Plan Complicated Routes

4.0 昨年

製品を使ってみた感想: It's been great so far, would be even happier if the above functions could be added.

良いポイント:

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

改善してほしい点:

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

Christina
アメリカのDelivery
物流、サプライチェーン, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Customer Service

5.0 3 年前

製品を使ってみた感想: Route4Me was wonderful when they offered the low price subscription for the desktop version. But since their updating to the new prices I've still been able to use the mobile app and low cost subscription just as well. It's the most affordable for the most amount of stops and in general does a great job optimizing. Support is amazing. Always available when I've reached out and always provided great info. [SENSITIVE CONTENT] is one of the support techs and was just amazing. Highly recommend to get him because he tries so hard to resolve the issue you have.

良いポイント:

Multiple Routes and easily editing stops and adding notes.

改善してほしい点:

Bring back a subscription to just mobile and desktop without costing $199 a month.

Billie
アメリカのLogistics CoOrdinator
物流、サプライチェーン, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

The BEST on the market

5.0 昨年

製品を使ってみた感想: It has been nothing but above and beyond my expectations.

良いポイント:

The time and money that it can save both the company and the customer

改善してほしい点:

I haven't seen anything I haven't liked so far.

Lukasz
Lukasz
英国のGlobal Industrial Engineer
認証済みLinkedInユーザー
倉庫, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Best in class software and customer service.

5.0 4 年前

製品を使ってみた感想: R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.

良いポイント:

User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

改善してほしい点:

R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

Paul
Paul
アメリカのBrand Leader
認証済みLinkedInユーザー
食品、飲料, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Amazing time saver! Have been using with other companies I worked for. It's a must have!

5.0 6 年前

良いポイント:

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

改善してほしい点:

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Denis
Denis
ウクライナのManager
認証済みLinkedInユーザー
市民団体、社会団体, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Good application from good team

5.0 2 年前

製品を使ってみた感想: This company help our volunteer, social organization in Ukraine work better in delivery provisions. I am personally glad to use it and speak with such good people

良いポイント:

Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them

改善してほしい点:

Not a lot, maybe some features with statistics not work well for me

Brenda
カナダのLogistics Coordinator
物流、サプライチェーン, 201~500人規模の会社
使用期間: 2年以上
投稿経路

BCARTER- review

4.0 昨年

製品を使ってみた感想: In using Route4Me, it does save us a substantial amount of time in routing very large networks.Overall, it is a good program, that would be great with some added features.

良いポイント:

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

改善してほしい点:

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Steven
アメリカのOutside Sales
事務用品、事務機器, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Time & Miney Savings

5.0 5 年前

製品を使ってみた感想: Excellent application. Has taken me thousands of miles without getting lost and saved me countless hours in travel time hundreds of dollars in gas.

良いポイント:

Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.

改善してほしい点:

Entering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.

認証済みレビュアー
認証済みLinkedInユーザー
パッケージ/貨物配送, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Route4Me

4.0 昨年

良いポイント:

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

改善してほしい点:

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Matthew
オーストラリアのLead Router
食品製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Route4me makes things so much easier for our business.

5.0 昨年

製品を使ってみた感想: Its been great, I can't imagine how we would be able to do what we do without it

良いポイント:

The tracking system and the route creation makes the day a lot easier and very easy to use.

改善してほしい点:

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

認証済みレビュアー
認証済みLinkedInユーザー
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 2年以上
投稿経路

User

4.0 昨年

製品を使ってみた感想: Easy to use.

良いポイント:

Route planning and sharing the routes between drivers.

改善してほしい点:

The navigation is very choppy, it changes directions frequently. Also send you in circles for stop that are close to each other. Google maps is more accurate for navigation.

leandro
アメリカのFleet Manager & Statistics
食品、飲料, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Experience with route4me last year

4.0 昨年

製品を使ってみた感想: Maximum efficiency in the delivery of our products as well as a control and follow-up of the moment, allowing to improve productivity.

良いポイント:

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

改善してほしい点:

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Yan
カナダのoperation manager
建設, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

Franklin Operation Rewiew

4.0 昨年

良いポイント:

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

改善してほしい点:

would like to have the ability to oreset territories

Hugo
アメリカのManager
事務用品、事務機器, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Sitisfactory

5.0 昨年

製品を使ってみた感想: Overall is complete satisfied

良いポイント:

Knowing where are all my stops and find out where is our driver when he has to make a delivery

改善してほしい点:

When is an error not to have many options to solve our situation

David
アメリカのManager
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Route 4 me

5.0 昨年

良いポイント:

The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.

改善してほしい点:

data can come through incorrectly or drivers will experience issues loading with an old version of the app.

Frank
アイルランドのSenior Sky Engineer
家電製品, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great app BUT

4.0 6 年前

製品を使ってみた感想: I’m a satellite engineer and use this religiously, pity I can’t use alt logic to accompany the route app

良いポイント:

I love the route distance between stops And the over all details on the plan itself. The productive text and street names are terrible. Have a look at some Irish street names and towns lands and you will see what I mean.

改善してほしい点:

I used to be able to put the Irish eircode (postcode) but not for a year or so. It was very handy.

jason
アメリカのDirector print and logistics
不動産, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Route4Me is Right4Me

5.0 昨年

製品を使ってみた感想: Our multistop routes change everyday. R4M has made that easy to administer

良いポイント:

Routing is good and integration was easy

改善してほしい点:

Running route replays is a little clunky

Clayton
アメリカのOwner
ファシリティサービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Impressive support

5.0 2 年前

製品を使ってみた感想: Outstanding. This app saves us an unbelievable amount of time and make sure operation very efficient.

良いポイント:

Any time of day if you have a question or need some help they are there quickly. And I do mean any time of the day. Very impressive support!

改善してほしい点:

Pretty much nothing. I love this app! It makes planning our routes very simple and easy.

Sam
アメリカのDriver
翻訳、ローカライゼーション, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Daily Trips

5.0 5 年前

製品を使ってみた感想: Using Route4me is a great tool to optimize my daily delivery stops. It definitely helps efficiently run my routes.

良いポイント:

Software works great. I easily enter my address.

改善してほしい点:

I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.

Molly
アメリカのCustomer success manager
マーケティング、広告, 11~50人規模の会社
使用期間: 1年以上
投稿経路

I can not find a reason to NOT use Route4Me!!!

5.0 3 年前

製品を使ってみた感想: I am hooked. I almost wish I could use it more often, but that would really make much work for me. I think it is quite wonderful! If it could drive for me, while doing everything else it does for me, maybe that would be an improvement, but I believe that is an option that I lack the ability to use. So perfect, just wonderful!!

良いポイント:

Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!!

改善してほしい点:

Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job!

Harpreet
カナダのDispatch Manager
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great Software for Route work!

5.0 昨年

製品を使ってみた感想: The overall experience has been very good. Customer service is very responsive we like that part the most

良いポイント:

Driver tracking and route optimization is best part of this software.

改善してほしい点:

It can be slow to load sometimes other than that everything is great.