Hexnode UEMとは

iOS、FireOS、Mac、Android、Apple TV、Windowsのデバイスとノートパソコンを管理するためのオール・イン・ワンのソリューション。

Hexnode UEMの詳細

良いポイント:

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner.

改善してほしい点:

The name Hexnode is not very catchy and it's sort of hard to remember.

Hexnode UEMの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.8
機能
4.6
価格の妥当性
4.6

おすすめ度

9.1/10

Hexnode UEMの総合評価は4.7/5星です。 (キャプテラに寄せられた96件のレビューより集計)。

Hexnode UEMを使用したことがありますか?

あなたのレビューを投稿しませんか?

レビューを絞り込む (96件)

Eric
Eric
アメリカのIT Manager
認証済みLinkedInユーザー
食品製造, 51-200の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

The Best Multi-Platform MDM

5.0 3 年前

製品を使ってみた感想: For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.

良いポイント:

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

改善してほしい点:

The name Hexnode is not very catchy and it's sort of hard to remember.

Nirmal
Nirmal
インドのDeveloper
認証済みLinkedInユーザー
情報技術、情報サービス, 51-200の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Easy use UEM solution

5.0 6 か月前

製品を使ってみた感想: Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.

良いポイント:

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

改善してほしい点:

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

検討した類似製品: Jamf Pro

切り替える前の製品: Jamf Pro

Hexnode UEMに切りかえた理由: Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Nathan
アメリカのCEO
通信, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Avoid at all COST

1.0 2 年前

製品を使ってみた感想: literally the worst MDM solution out.

良いポイント:

Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case.

改善してほしい点:

nothing works correctly, except the enrollment that equals added cost. from there it is a disaster.

認証済みレビュアー
インドのSoftware Developer
認証済みLinkedInユーザー
情報技術、情報サービス, 201-500の従業員数
ツール使用期間: 1年以上
投稿者のソース

100% reliable UEM solution

5.0 4 か月前

製品を使ってみた感想: We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

良いポイント:

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

改善してほしい点:

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

認証済みレビュアー
インドのSystems Engineer
認証済みLinkedInユーザー
情報技術、情報サービス, 10,000+の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Great for managing Kiosk devices

5.0 6 か月前

製品を使ってみた感想: Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

良いポイント:

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

改善してほしい点:

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

検討した類似製品: Intercept X Endpoint

切り替える前の製品: Intercept X Endpoint

Hexnode UEMに切りかえた理由: Hexnode helped us with asset management issues, especially Kiosk device management. Overall productivity is improved.

Sneha
インドのProduct evangelist
コンピュータ、ネットワーク・セキュリティ, 501-1,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

Hexnode has eased our remote working scenario.

5.0 7 か月前

製品を使ってみた感想: Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response.

良いポイント:

Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage.

改善してほしい点:

Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured.

検討した類似製品: Jamf ProScalefusion

Hexnode UEMに切りかえた理由: Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable.

Milad
オランダのOwner
教育管理, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Best for medium sized companies

5.0 7 か月前

製品を使ってみた感想: Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.

良いポイント:

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

改善してほしい点:

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

検討した類似製品: Cisco Meraki

Hexnode UEMに切りかえた理由: Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.

認証済みレビュアー
アメリカのSystems Engineer
認証済みLinkedInユーザー
情報技術、情報サービス, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Great Customer Service/Knowledge Articles/User Experience

5.0 昨年

製品を使ってみた感想: One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

良いポイント:

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

改善してほしい点:

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

検討した類似製品: ManageEngine Mobile Device Manager Plus

Hexnode UEMに切りかえた理由: They have better support, better knowledge articles, and are just easier to work with in general.

Nicholas
アメリカのAccount Support Manager
ファシリティサービス, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Limitless features, but be careful

5.0 3 年前

製品を使ってみた感想: This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.

良いポイント:

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

改善してほしい点:

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

Daniel Mario
Daniel Mario
アメリカのCTO
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2-10の従業員数
ツール使用期間: 1年以上
投稿者のソース

Lots Of Good Features But Can Be Complicated To Set Up

4.0 4 年前

製品を使ってみた感想: The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done

良いポイント:

Rich feature set, works well, excellent support.

改善してほしい点:

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Mark
英国のHead of Business Change
認証済みLinkedInユーザー
小売, 1,001-5,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

Fantastic product, Awesome service

4.0 5 年前

製品を使ってみた感想: The support makes this a stand out offering.
I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery.
A few continue this throughout there working relationship with you.
Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit.
Hats off to the team and keep up the good work!

良いポイント:

The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you. The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response. I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions. The plans are well laid out from a pricing point of view regarding the functions associated. The team also have taken on board feedback and requirements and even added functionality where appropriate. I you know nothing about MDM but know you need one I dont think you could find a better team to help you. If you need an MDM solution to grow with your business needs then this is likely to be a great fit.

改善してほしい点:

Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example. My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer.

walaa
ヨルダンのsoftware engineer & product tester
病院、ヘルスケア, 51-200の従業員数
ツール使用期間: 6~12か月
投稿者のソース

awesome

5.0 5 年前

製品を使ってみた感想: we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one

良いポイント:

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

改善してほしい点:

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

Joseph
カナダのIT Support
メンタルヘルスケア, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Robust MDM, Does everything I need it to

4.0 2 年前

製品を使ってみた感想: A pleasant challenge for a corporation that had no MDM previously. Deployment on Apple devices easy enough with Apple Configurator and later Apple Business Manager

良いポイント:

The software is easy to use, the single pane of glass for app/device/user management is a dream.

改善してほしい点:

Some of the lower tier plans are prohibitive for android MDM, Definitely need to upgrade your plan for smoother management

検討した類似製品: SimpleMDM

Hexnode UEMに切りかえた理由: Pricing was better, and at the time MS Intune was not considered at our organization.

Reg
カナダのAdmin
メンタルヘルスケア, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Hexnode MDM

5.0 2 年前

製品を使ってみた感想: The service and the product has been excellent as well as the follow up from the marketing team.

良いポイント:

The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support you can rest assured that you can get the maximum benefit from the software. I've dealt with at least six technical reps during our period of installation after we purchased the product. To a person, each one was very knowledgeable, very helpful, very patient and very courteous. I could not have asked for more. Now that we have everything working like we want it to, we feel very satisfied that we chose this product. Most importantly, we don't feel like we missed out on features or functionality because we are not IT specialists.

改善してほしい点:

Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you.

Steven
アメリカのDirector of Information Technology
ホスピタリティ, 1,001-5,000の従業員数
ツール使用期間: 6~12か月
投稿者のソース

An integral piece of our workflow adjusting to the COVID era..

5.0 2 年前

製品を使ってみた感想: Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks. Now, we're using Hexnode for temperature logging kiosks, timeclocks, iPhones for our security, and more iPads soon to be used for our maintenance staff.

良いポイント:

The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.

改善してほしい点:

Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.

Jonas
ベルギーのCo-Founder
運輸、トラック、鉄道, 2-10の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Good value for money and awesome support

4.0 2 年前

製品を使ってみた感想: We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support !

良いポイント:

The enrolment of new devices is easy and the control features are great.

改善してほしい点:

The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used. It would be better to increment our invoice each time a new dive is enrolled on our account.

John
アメリカのIT Support Desk
医療業務, 1,001-5,000の従業員数
ツール使用期間: 2年以上
投稿者のソース

Hexnode

4.0 2 年前

製品を使ってみた感想: Hexnode has been great. Yes it has had issues and I have found bugs. One that would wipe the device entirely. But I was able to work with the Hexnode team and get everything fixed. The product is good but the customer service is great. I have used other MDM in the past and did not like dealing with them or the service.

良いポイント:

Very easy to use. Great customer service. Very powerful.

改善してほしい点:

I have found devices that it does not work on. I have found bugs.

Guy
南アフリカのICT Manager
運輸、トラック、鉄道, 501-1,000の従業員数
ツール使用期間: 1年以上
投稿者のソース

Good features overall

5.0 2 年前

製品を使ってみた感想: It was the only MDM that we tried that ticked all the boxes and at the right price

良いポイント:

The ability to create 'Web apps' from URLs The ability to use Hexnode browser in full screen without the address bar showing.

改善してほしい点:

Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control

検討した類似製品: SureMDM

Hexnode UEMに切りかえた理由: Ability to create web apps. Built in full screen browser

David
インドのBackend Developer
コンピュータ・ソフトウェア, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Best Solution for Mac

5.0 8 か月前

製品を使ってみた感想: Don’t hesitate to ask questions and do trial tests. Any enquiry can be done via live chat or by directly contacting them. Make sure the product and the plan suits best to your company’s needs.

良いポイント:

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

改善してほしい点:

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Aamna
インドのHead coordinator
病院、ヘルスケア, 11-50の従業員数
ツール使用期間: 6~12か月
投稿者のソース

Awesome MDM tool

5.0 2 か月前

製品を使ってみた感想: Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices.

良いポイント:

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

改善してほしい点:

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

検討した類似製品: Workspace ONEIntune HRMS

Christopher
アメリカのAdministrator
石油、エネルギー, 51-200の従業員数
ツール使用期間: 1~5か月
投稿者のソース

Works great,

5.0 5 年前

製品を使ってみた感想: Locked down the tablets we needed without a massive cost.

良いポイント:

Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable.

Nijith
オランダのCompany Manager
コンピュータ・ソフトウェア, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

An easy to use UEM software

5.0 7 か月前

製品を使ってみた感想: If you want a cheaper solution for your endpoint management issues, Hexnode is the one to go. However, cross-check your requirements before coming to a decision.

良いポイント:

Hexnode helped us solve our mobility issues easily and effectively by enabling us to watch and control our devices from a single admin platform. It is a must-have in every growing company that doesn’t want to compromise its security.

改善してほしい点:

Though Hexnode wins in most of its race with its competitors due to the value it provides, it still is a ‘just good’ UEM. It can be improved in terms of updations and latency.

David
インドのCEO
マーケティング、広告, 51-200の従業員数
ツール使用期間: 2年以上
投稿者のソース

Best UEM solution for Beginners

4.0 8 か月前

製品を使ってみた感想: The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.

良いポイント:

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

改善してほしい点:

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

検討した類似製品: IBM Security MaaS360 with Watson

Hexnode UEMに切りかえた理由: Ease of Use

james
英国のIT
政府関係, 2-10の従業員数
ツール使用期間: 無料トライアル
投稿者のソース

The best MDM around

5.0 4 年前

製品を使ってみた感想: Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

良いポイント:

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use! Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

改善してほしい点:

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

Nikhil
オランダのDeveloper
コンピュータ・ソフトウェア, 51-200の従業員数
ツール使用期間: 1年以上
投稿者のソース

Excellent for BYOD issues

5.0 7 か月前

製品を使ってみた感想: I would highly recommend this product for essential UEM services and to solve your BYOD issues.

良いポイント:

I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security.

改善してほしい点:

Some necessary features are available only in top plans; however, most of them are just basic versions.