Joltのレビュー

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

製品を使ってみた感想： Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

良いポイント:

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

改善してほしい点:

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

[sensitive content hidden] from Jolt deserves praise!!!

良いポイント:

Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly [sensitive content hidden], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.

改善してほしい点:

The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.

Ineffective product and poor business practices

製品を使ってみた感想： Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.

良いポイント:

The promises sounded good. Results did not materialize.

改善してほしい点:

Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.

This platform has transformed the communication of my team

製品を使ってみた感想： Scheduling reminders and notifications has also been a very useful feature. I make sure no one misses out on important information by setting automatic reminders, allowing us to always stay on top of news and changes in our organization.

良いポイント:

I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.

改善してほしい点:

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.

Supercharged Performance with Jolt

製品を使ってみた感想： Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.

良いポイント:

Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.

改善してほしい点:

The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.

Great software for scheduling, food & beverage companies

製品を使ってみた感想： I have cut my time that is spent making the schedule down from the previous program I used.

良いポイント:

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

改善してほしい点:

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Great Support from CSM

製品を使ってみた感想： Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT] has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

良いポイント:

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

改善してほしい点:

Scheduling performance. I have provided requests to help make it better.

Solid LMS

製品を使ってみた感想： I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

良いポイント:

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

改善してほしい点:

UI not as inviting as some other systems

Easy to use and implment

良いポイント:

Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.

改善してほしい点:

Little pricey but I feel like I am getting enough value to justify.

Improve communication in my team

製品を使ってみた感想： The ability to instantly communicate with my entire team, send targeted messages to specific roles or specific employees, and the ability to display media is really cool.

良いポイント:

I love the ability to instant message my entire team with just one click, which has made communication much easier and ensured that everyone is aware of critical information.

改善してほしい点:

Sometimes it can be a bit overwhelming to receive a large number of messages at the same time if there are a lot of people in the chat.

Pretty good overall

製品を使ってみた感想： bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

良いポイント:

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

改善してほしい点:

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Love it for our food trucks & catering operations

製品を使ってみた感想： We use Jolt to manage the operations for our food trucks and catering services. Since we are totally mobile and often have many events occurring simultaneously, the Lists feature allows for greater oversight and accountability when it's impossible to be everywhere at one time. Jolt has greatly improved the communication between everyone in our team by utilizing the Announcements features. I love that information can be instantly sent out to our staff, we can verify that they read the information, and, most importantly, that they understand the information by requiring quick quizzes based on the topics covered. Moving away from traditional pen and paper checklists and cumbersome communications binders has been overwhelmingly embraced by everyone. We have also seen a reduction in our food waste by utilizing the Date Code Labels. Marking our food items with a clearly readable expiration date has greatly improved our "first in, first out" practices. Additionally, stamping each prepped item with the name of the staff member who prepared it has forced greater accountability that all food items are prepared correctly (and allows management to address individually anyone who needs re-training on preparing a specific item). Lastly, I can't say enough good things about Jolt support. They are extremely responsive and helpful when questions arise, and the application is constantly improving with new features added based on customer requests and feedback. We have used Jolt for a little over a year now, and I wish we had started using it years ago!

Jolt Zebra printer

製品を使ってみた感想： I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item prepped now is labeled with who prepped it, when they did so, and the EXACT time of expiration. The fact that it uses the internal clock to time stamp items is amazing. This keeps everyone honest. There is no fudging times or dates to extend foods shelf life.
The ease of use is incredible. I mean there is not much more to say on that. It took us a couple of tries to figure out the best way to label our items received from Sysco but then a simple answer occurred to me. Before even starting to put up the truck, simply read the invoice and print ALL labels needed and it is a breeze! After that more specific labels can be made using the custom label. We use it to mark the weights of our meats so now daily inventory is a snap. No more trying to decipher messy handwriting. I have even gone so far as to use it to label items for caterings to give things a more professional look.
I do wish that custom labels could be saved for repeat use. That is maybe my only complaint about this printer. I keep it in my office to save it from the wear and tear of daily kitchen activities. It is an extremely helpful device that has streamlined our labeling and made it much more effective as well. Having this now and using it all day every day, I hate to think of life without it. Thank you,

良いポイント:

Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.

改善してほしい点:

Lack of ability to personalize to individual locations needs or preferances

Everything in One Place

製品を使ってみた感想： We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic temperature logs!
Some features I would like to see improve are capabilities within the way lists can be setup, such as conditional formatting and multiple items under a parent item. I would also like to see more customization around notifications. The notifications are one of the best features of Jolt! The goods news is, the Jolt team is very receptive to feedback and always tries to make client's ideas come to life.
Overall, I would highly recommend Jolt to any restaurant looking to streamline their systems and eliminate all of the paper and clip boards!

良いポイント:

The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.

改善してほしい点:

We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.

JOLT- A fantastic piece of software

製品を使ってみた感想： We engaged Jolt to eliminate our daily paper checklists in our franchise business. We had looked at a number of solutions and decided to give Jolt a trial. The software is extremely easy to use from the back end, user friendly on the front end and bug free. We do no have any issues with glitches and it synchronises within seconds with new updates. This means we can update the whole group in a matter of seconds. Staff don't even need to be notified of small changes to lists . We can control duties simply by adding them to a list and as the staff work through they may stumble across a new item. The system ensures accountability by giving each staff member a login. Lists can be reviewed at any time by allocated mangers/higher access. We also use Jolt for all audits. i.e safety, presentation, cleanliness etc. Each store then receives instants feedback and a total score via email automatically. Managers can then look through their weaknesses and work on getting them corrected. Usually this process would take personal from head office to communicate and follow up. I have never written a review as i'm often time poor but this piece of software and support from Jolt is fantastic and worth every cent.

良いポイント:

It works

改善してほしい点:

Login could be a touch faster as you need to find your name.

Jolt your business

製品を使ってみた感想： I have been using Jolt for around 3 years. I have also encouraged many other to use the product in operating their Quick Service restaurants as I feel it is an amazing operational tool. Prior to using Jolt I was creating my own intranet to manage tasks, projects, employee details, etc. Jolt could fulfill all of these requirements and ran on IOS making hardware implementation simple. I have seen the feature set grow over the years and am confident the product will continue to evolve.

良いポイント:

IOS (although would be nice to have it run on Android too,) great at tasks / list management.

改善してほしい点:

Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.

Great for Schedules!

製品を使ってみた感想： This is an incredibly easy tool for scheduling employees. It really makes calculating hours much easier.

良いポイント:

I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed. We also love that there is an app! It's up to date with the times, and with younger employees, technology and ease of access is everything. We also love the referral program. We haven't had anyone actually join yet, but we recommend Jolt to everyone.

改善してほしい点:

We had a couple issues with getting employees the link to actually view their schedule. It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.

A Step Above the Rest

製品を使ってみた感想： To start off, Jolt has become a major part of our daily operations since we decided to partner with them. From the extensive amount of checklists, to the sheer number of daily users, Jolt has been able to deliver a user friendly and efficient experience to our staff. Support from the Jolt team is amazing, as they help guide you through your initial training and ongoing training as you continue to learn the functionality of their system. You will be amazed at how many applications you can now use Jolt for. They are truly with you every step of the way. If you are in search of an operations software platform, you have found your answer! Jolt is perfect for the job! We have been able to operate with increased safety and our park leadership has been able to more effectively and efficiently perform their duties.

良いポイント:

The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

改善してほしい点:

Nothing!

It doesn't Jolt, it can be slow

良いポイント:

It's fairly simple, bare bones software but it helps with task tracking and holding employees accountable.

改善してほしい点:

Sometimes it can be slow or glitchy and lists wont pop up. It takes a bunch of logging in and out to get it going.

Best Digital Manager

製品を使ってみた感想： The staff was worried about using this product, but after a simple training, they are running with it. Love that as they come across things that need to be tweaked, that it is so easy to go in and change things up. One of the other things about JOLT that is fabulous is there customer service. Any questions we have are answered either with a simple email or at our weekly training sessions!

良いポイント:

This product is so easy to use, to build lists/change lists and reports and the best part...NO MORE PAPER!!

改善してほしい点:

We haven't come across any thing about Jolt that we don't like...

Love the multiple uses

製品を使ってみた感想： Overall we have had an excellent experience

良いポイント:

We love the multiple ways we can use Jolt to effectively operate our business

改善してほしい点:

Currently, multiple apps that need to be streamlined into one

Courtney Lauti

製品を使ってみた感想： We use this tool as a check and balance tool. Jolt works great for that purpose alone. I also use it as a training tool for my locations. I wish that Jolt had a better tool for that to track it better by just the name of the team member.

良いポイント:

It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

改善してほしい点:

Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

An excellent Balance of ease and efficiency!

製品を使ってみた感想： Jolt has changed the game for Balance Grille's daily operations. From opening and closing procedures utilizing the "Lists" tab, to posting announcements and keeping recipes and training videos handy in the "Info" section. We also use the "Log Book" by leaving notes/comments in the checklists, opening another channel of communication between staff and management. Jolt has helped us keep employees on task and held accountable for their work in ways that benefit our bottom line and daily proficiency.

良いポイント:

Quick learning curve. Communication and notifications for management.

改善してほしい点:

Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend.

Jolt has helped me not have to micromanage

良いポイント:

You can make it whatever you want. We have opening, mid day, and closing checklists. We also you use it for inventory and employee meetings as it is able to send out notifications to managers. The customer service we have had is quick and thorough.

改善してほしい点:

Nothing. It is exactly what it says it is.

Jolt

良いポイント:

Jolt is very easy to use and their staff are available for help whenever needed. We find it's super productive for keeping staff on track with the lists feature.

改善してほしい点:

We often find difficulties with the printer and troubleshooting it when necessary, which is a few times a week as of late.