キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

SendPulseとは

新たなチャネルを追加装備したメール・マーケティング・プラットフォームです。SMS、Webプッシュ通知、WhatsApp、Facebookチャットボット。

SendPulseの詳細

良いポイント:

Installing was fast and the UI is easy to use to set up the campaigns.

改善してほしい点:

You will need to pay once you exceed 2500 which will happen sooner than you think.

SendPulseの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.6

おすすめ度

8.7/10

SendPulseの総合評価は4.6/5星です。 (キャプテラに寄せられた654件のレビューより集計)。

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レビューを絞り込む (654件)

Fernando Manoel
Fernando Manoel
ブラジルのCEO
認証済みLinkedInユーザー
Eラーニング, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

great email marketing management tool

5.0 2 年前

製品を使ってみた感想: Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

良いポイント:

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

改善してほしい点:

In automations, more functionality can still be added to simplify the flow.

Marce
スペインのCEO
消費財, 2~10の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

Very easy to use.

5.0 6 か月前

製品を使ってみた感想: SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.

良いポイント:

Is easy to use, and integration very simple. Works fine.

改善してほしい点:

I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?

Jennifer
Jennifer
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 10,000+の従業員数
使用期間: 1年以上
投稿経路

I love how easy it is to use and the template library is extensive

4.0 2 週間前 新着

製品を使ってみた感想: My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.

良いポイント:

Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.

改善してほしい点:

The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.

認証済みレビュアー
認証済みLinkedInユーザー
経営コンサルティング, 51~200の従業員数
使用期間: 1~5か月
投稿経路
ソース:GetApp

Good but API is hard work

3.0 7 年前

製品を使ってみた感想: So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

良いポイント:

Price Web Interface Email Builder

改善してほしい点:

API Can't use Email Builder emails in the SMTP email interface

Mario
アメリカのStrategic Marketing Manager
Eラーニング, 11~50の従業員数
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Good platform but need little bit of upgrades

4.0 3 か月前

製品を使ってみた感想: I'm still testing the platform

良いポイント:

The price is quite cheap. It's easy to use in some ways.

改善してほしい点:

Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's

Vijendr
Vijendr
インドのInsurance Professional
認証済みLinkedInユーザー
保険, 2~10の従業員数
使用期間: 1年以上
投稿経路

A multi-purpose marketing tool.

4.0 10 か月前

製品を使ってみた感想: This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

良いポイント:

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

改善してほしい点:

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Santiago
Santiago
コロンビアのInbound Leader
認証済みLinkedInユーザー
マーケティング、広告, 2~10の従業員数
使用期間: 1~5か月
投稿経路

検討した類似製品:

We started using and became partners as soon as we could!

5.0 2 年前

製品を使ってみた感想: We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

良いポイント:

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

改善してほしい点:

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Robert
Robert
アメリカのOwner
認証済みLinkedInユーザー
代替医療, 自営業
使用期間: 1~5か月
投稿経路

検討した類似製品:

Sendpulse is CRM automation in perfect harmony

5.0 昨年

良いポイント:

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

改善してほしい点:

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Ajith
Ajith
インドのUI/UX Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10の従業員数
使用期間: 1~5か月
投稿経路

Nice experience of using whatsapp chatbot and all SendPulse features

5.0 2 年前

良いポイント:

Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.

改善してほしい点:

Only had 7 days trial. Should need at-least 14 - 30 days as trial period.

Nathan
ポーランドのFounder
マーケティング、広告, 2~10の従業員数
使用期間: 1~5か月
投稿経路

Really good for web notifications

5.0 2 か月前 新着

良いポイント:

Really easy to use and intuitive, the offline notifications is also a really good feature

改善してほしい点:

The features a really good but it could have a way that could be easier to know how to use and implement all of them

Humberto
ブラジルのCTO
法律サービス, 11~50の従業員数
使用期間: 1年以上
投稿経路

検討した類似製品:

Best Platform

5.0 2 か月前

製品を使ってみた感想: In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

良いポイント:

Ease of use and email deliverability, it was the best among other options

改善してほしい点:

Difficulty to configure and sending files in emails

Rafael
ベネズエラのSales & Marketing Manager
病院、ヘルスケア, 11~50の従業員数
使用期間: 1年以上
投稿経路

検討した類似製品:

Good platform with good support

4.0 4 か月前

製品を使ってみた感想: Good

良いポイント:

Easy to use, with basic tools, good support, at a very competitive price.

改善してほしい点:

The tools for editing and, above all, contact management are very basic and could be improved.

Munumi
Munumi
アメリカのInnovations Officer
認証済みLinkedInユーザー
マーケティング、広告, 2~10の従業員数
使用期間: 1~5か月
投稿経路

検討した類似製品:

Awesome platform for chatbot deployment

4.0 2 年前

製品を使ってみた感想: Customer Relations and support automation.

良いポイント:

The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out.

改善してほしい点:

The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks.

Ina Eliza
オーストリアのAdministrator
保険, 11~50の従業員数
使用期間: 6~12か月
投稿経路

Happy with its free version

5.0 4 年前

製品を使ってみた感想: I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.

良いポイント:

I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.

改善してほしい点:

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

認証済みレビュアー
認証済みLinkedInユーザー
教育管理, 11~50の従業員数
使用期間: 2年以上
投稿経路

検討した類似製品:

SendPulse is a good universal tool for your marketing

4.0 4 年前

良いポイント:

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

改善してほしい点:

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Nessma
オマーンのmanager
認証済みLinkedInユーザー
出版, 2~10の従業員数
使用期間: 6~12か月
投稿経路

Great for small lists

4.0 2 年前

製品を使ってみた感想: It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.

良いポイント:

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

改善してほしい点:

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Maria
アルメニアのCopywriter
マーケティング、広告, 2~10の従業員数
使用期間: 2年以上
投稿経路

Easy email marketing

5.0 9 か月前

良いポイント:

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

改善してほしい点:

It would be better if SendPulse had more design tools suitable to the company's style.

Gibson
台湾のSALES
家電製品, 11~50の従業員数
使用期間: 2年以上
投稿経路

sendpulse mail marketing

5.0 昨年

製品を使ってみた感想: good
very good
easy to use and suggest people join too

良いポイント:

it's very easy to use for email marketing easy to upload . set up and schedule time i love it

改善してほしい点:

hope can increase check email address working or not because sometime customers close business so if can list non working email / add in this month so i can check and update

Anna
ウクライナのSMM-manager
, 2~10の従業員数
使用期間: 1年以上
投稿経路

No cons of this service

5.0 6 年前

製品を使ってみた感想: I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

良いポイント:

Simple and convenient editor View statistics, click-through, charts Easy management of address books Polite quick support with clear tips Ability to create very beautiful push notifications Dashboard for multiple users

改善してほしい点:

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Maria
ウクライナのCustomer Support Specialist
電気・電子機器製造, 10,000+の従業員数
使用期間: 1年以上
投稿経路

Excellent service for sending email newsletters

5.0 5 年前

良いポイント:

I use the SendPulse service to send emails to clients. The platform allows for split-tests of letters, which is very important. There is also a built-in mailing planner. You can see the actions of users using the click card.

改善してほしい点:

Unfortunately, the SendPulse platform does not have the function of sending multi-threaded push notifications to clients. You can not also use ready-made templates for SMS-mailing, and the application does not have the ability to divide contacts into groups.

Ho
ベトナムのSales
不動産, 201~500の従業員数
使用期間: 2年以上
投稿経路

Very Nice Soft, Very good for you!

5.0 2 年前

製品を使ってみた感想: Thank you! Thank for give us good soft with free option!

良いポイント:

I cant tell you any more, i used it 2y+, i love it!

改善してほしい点:

it is not support vietnamese language! hope you can see my comments!

SendPulseからの返信

2 年前

Thank you for your review! Contact our support team and help us translate the subscription forms to Vietnamese. We will be happy to add your language.

Jonathan
Jonathan
ベネズエラのDirector de proyecto y Infraestructura
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50の従業員数
使用期間: 1年以上
投稿経路

Excellent for sending mail

5.0 5 年前

製品を使ってみた感想: When one of our clients tells us that He does not pay the bill because they did not receive the mail, we validate in sendpulse and we can see if the mail bounced, or the client if it received it and even if he read it.

良いポイント:

It is very simple to implement, you can use the API or the real SMTP configuration, and we have in real time a graph of the emails sent, received, bounced, read.

改善してほしい点:

For sending mail works very well, support by chat is sometimes a bit slow to answer.

Derek
アメリカのMarketing Automation Manager
健康、ウェルネス、フィットネス, 201~500の従業員数
使用期間: 2年以上
投稿経路

Great marketing channel solution

4.0 昨年

良いポイント:

I like the free options to get started with new marketing communication channels. And the ease of use.

改善してほしい点:

The subscribers option in Web Push Notifications does not reflect actual totals, gains and losses over time. I've exported numbers every month and when you go back to SendPulse the subscriber numbers change after a month ends and do not reflect correctly. This makes it hard to report back to our team how we're doing. SendPulse always shows that we have growth when in fact our total subscriber total is continually going down. Which is another issue.

María Fernanda
コロンビアのCEO
Eラーニング, 自営業
使用期間: 無料トライアル
投稿経路

Mafe Jiménez | Owner of Mafe Jiménez

5.0 4 か月前

製品を使ってみた感想: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

良いポイント:

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

改善してほしい点:

I can't find anything wrong with this platform.

認証済みレビュアー
認証済みLinkedInユーザー
食品、飲料, 2~10の従業員数
使用期間: 無料トライアル
投稿経路

endPulse is a Must-Have for Effective Marketing!

5.0 5 か月前

良いポイント:

SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

改善してほしい点:

The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.