キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

SendPulseとは

新たなチャネルを追加装備したメール・マーケティング・プラットフォームです。SMS、Webプッシュ通知、WhatsApp、Facebookチャットボット。

SendPulseの製品詳細

良いポイント:

Installing was fast and the UI is easy to use to set up the campaigns.

改善してほしい点:

You will need to pay once you exceed 2500 which will happen sooner than you think.

SendPulseの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.5

おすすめ度

8.7/10

SendPulseの総合評価は4.6/5です。 (キャプテラに寄せられた660件のレビューより集計)。

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レビューを絞り込む (660件)

Fernando Manoel
Fernando Manoel
ブラジルのCEO
認証済みLinkedInユーザー
Eラーニング, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

great email marketing management tool

5.0 2 年前

製品を使ってみた感想: Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

良いポイント:

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

改善してほしい点:

In automations, more functionality can still be added to simplify the flow.

Marce
スペインのCEO
消費財, 2~10人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Very easy to use.

5.0 昨年

製品を使ってみた感想: SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.

良いポイント:

Is easy to use, and integration very simple. Works fine.

改善してほしい点:

I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?

認証済みレビュアー
認証済みLinkedInユーザー
経営コンサルティング, 51~200人規模の会社
使用期間: 1~5か月
投稿経路
ソース:GetApp

Good but API is hard work

3.0 8 年前

製品を使ってみた感想: So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

良いポイント:

Price Web Interface Email Builder

改善してほしい点:

API Can't use Email Builder emails in the SMTP email interface

EDUARDO
エルサルバドルのCEO
マーケティング、広告, 201~500人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

SENDPULSE REVIEW

5.0 4 年前

製品を使ってみた感想: IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

良いポイント:

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS... I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

改善してほしい点:

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Jennifer
Jennifer
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

I love how easy it is to use and the template library is extensive

4.0 7 か月前

製品を使ってみた感想: My favorite feature of the EDM campaign editing menu is. In the library, I was able to quickly locate a mailing template that I could then easily and graphically modify to meet my needs.

良いポイント:

Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in my dealings with clients and customers.

改善してほしい点:

The lack of sufficient Email verification is the thing I despise the most. We should all verify emails before sending out a campaign, but nobody ever does. Unfortunately, I can't check all of my listings every month because of the monthly limits on email verification.

Santiago
Santiago
コロンビアのInbound Leader
認証済みLinkedInユーザー
マーケティング、広告, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

We started using and became partners as soon as we could!

5.0 3 年前

製品を使ってみた感想: We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

良いポイント:

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

改善してほしい点:

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Mario
アメリカのStrategic Marketing Manager
Eラーニング, 11~50人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Good platform but need little bit of upgrades

4.0 10 か月前

製品を使ってみた感想: I'm still testing the platform

良いポイント:

The price is quite cheap. It's easy to use in some ways.

改善してほしい点:

Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's

Robert
Robert
アメリカのOwner
認証済みLinkedInユーザー
代替医療, 自営業
使用期間: 1~5か月
投稿経路

検討した類似製品:

Sendpulse is CRM automation in perfect harmony

5.0 2 年前

良いポイント:

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

改善してほしい点:

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

Ajith
Ajith
インドのUI/UX Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Nice experience of using whatsapp chatbot and all SendPulse features

5.0 3 年前

良いポイント:

Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.

改善してほしい点:

Only had 7 days trial. Should need at-least 14 - 30 days as trial period.

Tina
ルーマニアのAuthor
出版, 自営業
使用期間: 無料トライアル
投稿経路

Pretty similar to Mailchimp and other email marketing software

5.0 3 週間前 新着

良いポイント:

I tried SendPulse out of curiosity after I saw someone on Facebook talking about it. The free plan was attractive, so yeah, I had to give it a try. It was easy to import a part of my contacts (to fit the free plan's limits). Creating my first campaign was a bit confusing in the beginning, but after a while, I got the hang of it. Deliverability okay, so far.

改善してほしい点:

The pricing model is not to my liking at all. I appreciate the "Unlimited number of emails" aspect that they offer even for the cheapest paid plan, but paying more for every 500 contacts is just not enticing.

Shoroq
アラブ首長国連邦のOwner
教育管理, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

User friendly and easy to use affordable email marketing and management

4.0 3 年前

製品を使ってみた感想: The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion.
The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went.
It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

良いポイント:

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

改善してほしい点:

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

SendPulseからの返信

3 年前

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

認証済みレビュアー
認証済みLinkedInユーザー
建設, 11~50人規模の会社
使用期間: 2年以上
投稿経路

SendPulse Helps Keeps Subscriber Updated

4.0 2 年前

製品を使ってみた感想: Happy to use such an awesome product.

良いポイント:

SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.

改善してほしい点:

Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.

SendPulseからの返信

2 年前

Thank you for your review, happy to hear that you find combination of various tools in one product convenient.

Sunitha
Sunitha
フランスのNATIONAL SCHOOL FEEDING PROGRAM FACILITATOR
認証済みLinkedInユーザー
プログラム開発, 201~500人規模の会社
使用期間: 1年以上
投稿経路

SendPulse review

4.0 昨年

良いポイント:

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

改善してほしい点:

No, for now i dont have any problem for using sendpulse

Paul
ペルーのCEO
教育管理, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

they do not clearly communicate the changes, it smells like a scam

3.0 昨年

製品を使ってみた感想: I think it can improve

良いポイント:

It seems to me an acceptable service, not very ergonomic but acceptable

改善してほしい点:

I have worked on the platform and it seems comfortable to me, but they have made last-minute changes and they have not published or notified by email, I am still waiting for answers from a person in charge

Abdul
パキスタンのOwner
情報技術、情報サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Best email services

5.0 2 年前

製品を使ってみた感想: I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.

良いポイント:

Best email delivery time Always land in inbox on all providers Very detailed statistics on each delivery

改善してほしい点:

I haven't found any con in it and that is why I am using it for last 4+ years.

認証済みレビュアー
認証済みLinkedInユーザー
教育管理, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

SendPulse is a good universal tool for your marketing

4.0 5 年前

良いポイント:

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

改善してほしい点:

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Kevin
Kevin
アメリカのComputer Programmer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 自営業
使用期間: 1年以上
投稿経路

Send Pulse: Email Marketing made easy

5.0 昨年

製品を使ってみた感想: I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.

良いポイント:

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

改善してほしい点:

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.

Maria
アルメニアのCopywriter
マーケティング、広告, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Easy email marketing

5.0 昨年

良いポイント:

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

改善してほしい点:

It would be better if SendPulse had more design tools suitable to the company's style.

Gibson
台湾のSALES
家電製品, 11~50人規模の会社
使用期間: 2年以上
投稿経路

sendpulse mail marketing

5.0 2 年前

製品を使ってみた感想: good
very good
easy to use and suggest people join too

良いポイント:

it's very easy to use for email marketing easy to upload . set up and schedule time i love it

改善してほしい点:

hope can increase check email address working or not because sometime customers close business so if can list non working email / add in this month so i can check and update

Natalia
ウクライナのHuman Resources Consultant
人材, 51~200人規模の会社
使用期間: 1年以上
投稿経路

The service facilitates many tasks

5.0 6 年前

良いポイント:

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

改善してほしい点:

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

Barry
アメリカのOwner
プロフェッショナル・トレーニング、コーチング, 自営業
使用期間: 2年以上
投稿経路

Send Pulse is the Best!

5.0 2 年前

良いポイント:

I have used mail chimp and aweber and find Send Pulse the easiest and most affordable system.

改善してほしい点:

I find it a very intuitive system to use. No complaints.

Adam
イスラエルのCo-founder
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Best mail merge and multiple channel product

5.0 3 年前

製品を使ってみた感想: Very efficient support.

良いポイント:

Tons of important features, ease of use. Very flexible. Superb automation - e.g. triggering automated mailing and messaging from within my website. Ease of integration. Scalable.

改善してほしい点:

Lack of right to left support (can be overcome using HTML).

SendPulseからの返信

3 年前

Thank you for the 5-star rating and your review, Adam!

Gian
ブラジルのCoo
自動車, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Very Good

5.0 昨年

良いポイント:

Easy to use, fast and accurate technical support and very good business service

改善してほしい点:

It is not possible to register the sale by products, only by deals.

Mohsin
バングラデシュのFreelancer
プログラム開発, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

SendPulse Has Many Feature For The Business to Promote

5.0 3 年前

製品を使ってみた感想: I can say I'm satisfied with the service 8 out of 10.

良いポイント:

SendPulse has many features that really help the business to promote from the same platform! That is great in my opinion. It has a free plan so you can test it before you go on a large scale.

改善してほしい点:

I can't remove my first email address from the SMTP account even I reach support. I planning no to continue that domain, so the email address is taking the 2 quota space but not useable for my case. I recommend changing that policy and give us delete any email address instead of freezing one email address.

María Fernanda
コロンビアのCEO
Eラーニング, 自営業
使用期間: 無料トライアル
投稿経路

Mafe Jiménez | Owner of Mafe Jiménez

5.0 11 か月前

製品を使ってみた感想: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

良いポイント:

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

改善してほしい点:

I can't find anything wrong with this platform.