キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

LogMeIn Miradoreとは

Miradoreは、Android、iOS、macOS、Windowsデバイスを安全に管理するためのスマートな方法を提供するクラウドベースののモバイル・デバイス管理 (MDM)/UEMプラットフォームです。

LogMeIn Miradoreの製品詳細

良いポイント:

I used many MDMs in the past and most are not the easiest to navigate. I also liked the integration with Android for Enterprise and the ease of deployments.

改善してほしい点:

Not sure if that's a problem with my configuration, the device or Miradore, but it can be an issue.

LogMeIn Miradoreの評価

評価ポイント

使いやすさ
4.3
カスタマーサービス
4.4
機能
4.1
価格の妥当性
4.6

おすすめ度

8.4/ 10

LogMeIn Miradoreの総合評価は4.4/5です。 (キャプテラに寄せられた165件のレビューより集計)。

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レビューを絞り込む (165件)

Gil
Gil
イスラエルのCPO
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Simple and easy end points management

5.0 5 か月前

製品を使ってみた感想: We use Mirador to monitor our devices and ensure we meet the security requirements.

良いポイント:

Relatively simple to use. It is very simple to deploy and cost-effective.

改善してほしい点:

More filter capabilities are needed, and the options to display more information on grids (lists) need to be improved.

Nicholas
モーリシャスのNetwork and system admin
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Review by R-COST

4.0 4 か月前

製品を使ってみた感想: Overall, we have a good experience with Miradore. We have deployed this solution to several customers and mostly they are satisfied with the fact that a device may be managed by an MDM but personal user information is not accessible by us (IT Providers).

良いポイント:

Ease of use and setup. Any new site can be setup very quickly and using the platform is intuitive.

改善してほしい点:

MacOS does not allow deployment of DMG unless done via script which can sometimes be problematic. Also, device manual sync can sometimes take time and we have no visibility if the task is in progress or 'stuck' Support for LINUX devices is missing as well.

Tim
アメリカのDirector of Engineering
コンピュータ・ソフトウェア, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

Very frustrating support, poor BYOD Android implementation

2.0 3 年前

製品を使ってみた感想: We chose Miradore based on their marketing material and BYOD functionality. Our reality, at least for Android devices, has been very frustrating. We use Miradore to deploy and update custom Android and iOS software to our employees. iOS installation and functionality is satisfactory, but Miradore's tools fall well short of the mark on the Android side. The BYOD configuration process is very confusing to the end user. At the moment it requires a trained individual to walk the user through the process. We have one device where the app will not successfully configure itself, and provides no useful information as to why. Miradore support has been less than helpful. I've contacted them on 3 occasions, and each time gave up on the conversation because they challenged the facts I gave them. While they're the least expensive, the extra cost required to deploy the app, and the time spent arguing with support over the facts in my tickets do not make up for the discount. We are actively looking for a replacement.

良いポイント:

It's the least expensive option for BYOD MDM

改善してほしい点:

Installation and configuration of BYOD Android devices is poorly implemented, and rarely successful

GoToからの返信

3 年前

Hi Tim, We're sorry to hear that your experience with Miradore did not go as expected. This doesn't sound like the service we aim to provide our customers. Device enrollment and management should be as easy as possible, and unfortunately, this time, we were unable to solve your enrollment issue. We apologize for any inconvenience caused. I will share your feedback with our product development team, and please let us know if you are open to discussing the issue and how we can improve your experience with Miradore. Best regards, Phill from Miradore

Soufiane
英国のResponsable sécurité opérationelle adjoint
病院、ヘルスケア, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

Great MDM !

4.0 3 か月前

良いポイント:

Compatibility User-friendly Quick support Business policies

改善してほしい点:

Apple BYOD mode Lack of functionalities on MSP portal

Lionel
フランスのRegional IT Manager
病院、ヘルスケア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Successfull Mobile device Management on the way!!

5.0 10 か月前

製品を使ってみた感想: We use to says, some others exist of course! But on the market, Miradore is one of the most efficient at this very low price

良いポイント:

We like the easyless need our teams have to managed and apprpriate the software. Console is well designed and integration to Android, Apple and Windows is easy to manage. also, the way to renw Apple certificate to link with ABM/SBM Policies can be dependendly distributed to the user or the endpoint. Users, device and other settings can be directly mass imported to fastly deployment MDM policies in the company. Of course, support is a good assistant and very helpful in case of need.

改善してほしい点:

Love in future to get other language than English because of some non IT profile that need to access in view only mode. Only three admin profil for users. It could be pleasant to manage some features directly by making our own admin profiles

Penny
アメリカのSenior Geologist, Project Manager, UXO Database Design and Administration, GIS Specialist, Asset Manager
情報技術、情報サービス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

I Love Miradore

5.0 7 か月前

製品を使ってみた感想: Getting the devices onboard was super easy and quick. The business policy makes it so easy to add additional devices.

良いポイント:

Ease of use, total control of the mobile devices was easily achieved.

改善してほしい点:

There is nothing that I dislike about Miradore, its great.

検討した類似製品: Miradore Management SuiteJamf Pro

LogMeIn Miradoreに切りかえた理由: I like the Miradore interface and its ease of use. You can do complicated things in it very easily.

Joshua
オーストラリアのApplication Specialist
情報技術、情報サービス, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Simple to use for our organisations needs

5.0 9 か月前

良いポイント:

We were previously using Cisco Meraki but after some changes in pricing structure we needed to assess and move over to a new platform. We didn't need high functionality out of an MDM solution, it was more to ensure uptime of our devices apply push out applications and this platform does exactly that. Pricing is good as well as that was also a key motivator in our decision

改善してほしい点:

Nothing in particular, ticks most of our boxes.

検討した類似製品: Jamf Pro

LogMeIn Miradoreに決めた理由: Pricing increase and structure change from meraki

切り替える前の製品: Cisco Meraki

LogMeIn Miradoreに切りかえた理由: Jamf too expensive for our org for the needs

Francesco
イタリアのIT Specialist
アパレル、ファッション, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Excellent multi-platform MDM

4.0 4 か月前

良いポイント:

ease of use and management of all operating systems

改善してほしい点:

Absence of a company portal for applications and excel reports with customised fields

Francisco
スペインのIT MANAGER
自動車, 51~200人規模の会社
使用期間: 2年以上
投稿経路

MDM, complete, fast, reliable, friendly, good technical service.

5.0 10 か月前

製品を使ってみた感想: From contact with the commercial side, having a demo and starting to implement and work, always with absolute support from MIRADORE. Since we have implemented the solution, we have never had any problems with the service, let's hope they continue working to keep it that way.

良いポイント:

Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists. Very competitive price.

改善してほしい点:

Nothing to report that has affected our implementation.

Simone
イタリアのIT
経営コンサルティング, 11~50人規模の会社
使用期間: 1年以上
投稿経路

great product

5.0 4 か月前

製品を使ってみた感想: In conclusion, the MDM par excellence, simple to use and install, service for doubts and information available, fast and competent.
TOP

良いポイント:

simple and intuitive to use and install, service for doubts and information available, fast and competent

改善してほしい点:

none, I have not found any problems with this MDM

Marcin
ポーランドのSenior IT Specialist
小売, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Powerful but still easy to use

5.0 10 か月前

製品を使ってみた感想: Very satisfied with usability, happy with the price - subscription renewed

良いポイント:

Ease of setup, deploy and use, great knowledge base, fantastic customer support

改善してほしい点:

Reports section not very helpful, no direct data export from filtered lists like Device list for example

認証済みレビュアー
認証済みLinkedInユーザー
小売, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Very helpful product

4.0 3 年前

良いポイント:

Mirador is great at what it does, allowing quick MDM whilst operating within leeway device manufacturers allow.

改善してほしい点:

It's hard to find much wrong with the system given how we use it, but the iOS app could be made more reliable so it doesn't occasionally shut down.

GoToからの返信

3 年前

Thank you for the review! We're happy that you enjoy using Miradore. I have also shared your feedback about the iOS app internally. Best regards, Katja from Miradore

Philip
英国のBusiness Operations Manager
メンタルヘルスケア, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Great remote device management software

5.0 2 年前

製品を使ってみた感想: I set up all of our remote Android devices and windows laptops relatively easily. I manage the devices daily and can easily push new configurations to devices when needed. The software is easy to navigate and deployment is very quick and simple using QR codes.

良いポイント:

I was new to RDM when I started using Miradore, but found it very easy to set up and navigate.

改善してほしい点:

Android devices can still be factory hard reset even with the reset protection enabled. This may be more of an Android issue than a Miradore one, but they weren't able to advise me about how to remedy it.

Antonina
アメリカのTelecom Eng
建設, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

use for company BYOD devices, good experience, does what needed with free option, recomend

5.0 8 年前

製品を使ってみた感想: save on MDM cost

良いポイント:

free, for company BYOD phones, easy to enroll devices, does what expected, can unenroll devices with free options and it will remove profile from devices automatically, can push security feutures required by government.

改善してほしい点:

can not enroll Android non Samsung devices, some Samsung devices complain that speaker stops working on device when enroll,

GoToからの返信

7 年前

Many thanks for the review! It's great to hear your feedback, and just in case you're still experiencing any sound or enrollment problems, our team will reach out personally to advise. Thanks again. Best regards, Miradore Team

Francis
カナダのIT Director
運輸、トラック、鉄道, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Tracking smartphones and tablets

5.0 6 年前

良いポイント:

It does all the required functions very well: location tracking, device configuration, app deployment, user management. Manage your devices easily and in the background. Useful for small to medium size organisations that need to implement a cost effective mobile device management system.

改善してほしい点:

The user interface could use a bit more integration to make it more intuitive and user friendly.

GoToからの返信

6 年前

Thank you, Francis, for this review. I have shared your comments about the user interface internally. Best, Miradore Team.

Buddy
アメリカのConsultant
銀行, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Mobile Device Mgt

5.0 4 年前

製品を使ってみた感想: Miradore is easy to use and implement.

良いポイント:

Ease of implementation and use. Much easier than our previous Mobile Device Management product.

改善してほしい点:

After my experience with another product, I can't think of a thing I don't like.

GoToからの返信

4 年前

Thank you for the review, Buddy! We're happy that you like using Miradore and find the platform easy to use. Best regards, Katja from Miradore

Natalya
アメリカのTelecom Admin
電気・電子機器製造, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

we use this software for company email setup on the personal phone. and it works good.

4.0 7 年前

製品を使ってみた感想: employees can use their personal devices for work.

良いポイント:

we can ease to track device, remotely remove company information from the phone if it's lost or employee left the company etc.

改善してほしい点:

sometimes it has some glitch when user gets enrollment message, the link on the message doesn't work and we have to contact with customer support.

GoToからの返信

7 年前

Many thanks for the review! It's great to hear your feedback, and just in case you're still experiencing any sound or enrollment problems, our team will reach out personally to advise. Best regards, Miradore Team

Dwight
カナダのDirector of IT
非営利団体運営, 501~1,000人規模の会社
使用期間: 1年以上
投稿経路

Miradore Online

4.0 6 年前

良いポイント:

Being able to control apps on our company phones

改善してほしい点:

Loading i phones is problematic for us.

検討した類似製品: ESET Endpoint Security

LogMeIn Miradoreに切りかえた理由: Price and features

GoToからの返信

6 年前

Dwight, we very much appreciate your review, thank you. I have shared your feedback internally re: the iPhones. Best, Miradore.

Becky
アメリカのSenior Software Support Analyst
コンピュータ・ソフトウェア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Most user friendly MDM on the market

5.0 6 年前

製品を使ってみた感想: All in all our users love Miradore because once the initial setup is done, it is easy to enroll new devices and retire old ones.

良いポイント:

It is very user friendly, easy to learn, and the help content is really useful.

改善してほしい点:

When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed. I haven't been able to find any logging or anything that tells you what is wrong exactly. It just kind of hangs up.

GoToからの返信

6 年前

We really appreciate your review and feedback, Becky, thank you. I have shared your comments about the errors/fails internally. Best, Miradore Team.

William
アメリカのCEO
運輸、トラック、鉄道, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Miradore is the perfect MDM for us

5.0 6 年前

良いポイント:

This system is VERY easy to use and fully functional for all our mobile device management needs. Very impressed with their support team, ease of use and cost.

改善してほしい点:

Sometimes getting the devices to respond to commands can be tricky.

GoToからの返信

6 年前

William, thank you for your extremely kind words and review! I have circulated this internally. Best, Miradore Team.

認証済みレビュアー
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Split but functional

5.0 6 年前

製品を使ってみた感想: Functional, does what I need as a small user keeping an extended family updated

良いポイント:

Works well, simplified the action of adding new people and devices. Helps me keep everyone up to date and chose Those slow to update their OS

改善してほしい点:

Android and Apple definitions unnecessarily separate; for example, to use a single WiFi SSID and password, I need to make one for iOS and one for android with exact same values. Haven’t tested adding PCs, if possible, just handsets and tablets.

GoToからの返信

6 年前

Thank you for your review and feedback. Best, Miradore Team.

Michael
アメリカのIT Manager
小売, 201~500人規模の会社
使用期間: 1年以上
投稿経路

Miradore Online Review

5.0 6 年前

製品を使ってみた感想: Works vreat

良いポイント:

Easy to use for all users in the department

改善してほしい点:

Nothing the software works as expected for us

GoToからの返信

6 年前

Wow, thank you, Michael, for your kind words and review! We're happy it's worked well for you. Best, Miradore Team.

David
オーストリアのIT Manager
家具, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Save Money on Mobile Data Plans/ Create Workspace Area for Company Data

5.0 8 年前

製品を使ってみた感想: Miradore helps me with to safe money for Data Plans by allowing App Black and White Listing and also the disabling of the Store On my some devices, that where also used for private purposes with apps like WhatsApp we used Miradore to Enroll Android for Enterprise Workspace - to have Company Data in a Secured Area. The Enrollment with Business Policies is fast and very easy.

良いポイント:

Easy to use, Cheap, Good Support

改善してほしい点:

No Disabling of SMS

Alistair
英国のHeadmaster
教育管理, 51~200人規模の会社
使用期間: 6~12か月
投稿経路

Exceptional customer service and care. Easy to use and intuitive interface.

4.0 7 年前

良いポイント:

Ease of use. Logic of interface. Highly supportive help/chat provision. Apparent desire to provide exceptional service. Real pride.

改善してほしい点:

Perhaps a user manual would help to refer to and aid the learning process. An opportunity for a forum would be good.

GoToからの返信

7 年前

Hi Alistair, thank you very much for the review. For those times that our team are not around to personally answer your questions, we do actually have our support guides and community forum. We would love to have your contributions in our community https://www.miradore.com/support/. Kind regards, Miradore Team

Benjamin
アメリカのIT Technician
建設, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Miradore - An MDM that goes further

5.0 6 年前

製品を使ってみた感想: Using Miradore isn’t difficult. It does what it says and I’m content with that.

良いポイント:

I enjoy being able to see the activity logs that Miradore has to offer when making an changes to a device.

改善してほしい点:

The dashboard user interface could use a revamp.

GoToからの返信

6 年前

Thank you for the review and feedback, Benjamin. We have made note of this suggestion about the user interface. Best regards, Miradore Team