WebTitanのレビュー

Safeguarded my web browser

製品を使ってみた感想： For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

良いポイント:

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

改善してほしい点:

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

Webtitan long term use

製品を使ってみた感想： We been using it for 5 years+, as soon as we installed we realize that our DNS issues with local providers in Perú (For some reason we always had problems with specific web services and websites even though we had 2 ISP, both had the problem but they were gone as soon as we deployed web titan)
After the redirection to the webtitan appliances we installed, that issue was finally gone. We also used a lot the OTP for external users, that's a good plus

良いポイント:

It finally fixed our DNS issues with local ISP providers

改善してほしい点:

The loading time in reports through the web and I would like a new version of the virtual appliance.

Not works as announced

製品を使ってみた感想： WCCP integration

良いポイント:

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

改善してほしい点:

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Great, affordable web filtering

製品を使ってみた感想： We recommend WebTitan to all of our clients and it is part of our main stack.

良いポイント:

WebTitan is easy to get up and running and does a great job of filtering with predictable results. It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply.

改善してほしい点:

We have not had any major issues with the product,

Cost effective solution for DNS filtering

製品を使ってみた感想： It does the job I need it to do and requires very little management overhead once set up

良いポイント:

WebTitan is more cost effective but provides an equal level of protection compared to alternative DNS filters

改善してほしい点:

Not being able to link policies to EntraID groups and not being able to nest policies.

Integrated Network Concepts - Web Titan Review

製品を使ってみた感想： Overall, it works very well. We are pleased with the DNS filtering function. It is even tighter than a competing Cisco product in that area.

良いポイント:

Seems to perform the common DNS filtering very well. Even tighter than a competing Cisco product in that area.

改善してほしい点:

Does not have as many features as Cisco Umbrella, but for smaller clients it is all they need.

Great product

製品を使ってみた感想： I've been very happy with WebTitan! I'm thankful to have found this service.

良いポイント:

Great product and great customer service.

改善してほしい点:

No complaints. The employees have always been accommodating and very helpful.

Very Good Option

製品を使ってみた感想： For the Price and it's effectiveness in blocking unsuitable traffic, can't complain at all

良いポイント:

Cost effective, allows filtering across a wide range of Devices both on and off the Network.

改善してほしい点:

It struggles to let traffic through even a 'safe' Domain with one particular program we use, even though it's category for blocking is unchecked

Set it and Forget it (better than Ronco)!

製品を使ってみた感想： It has been great! We receive prompt service when we do have questions.

良いポイント:

We've been users of WebTitan for several years. It is hands-off. We literally set it and forget it. For our enterprise, I would consider the price point to be low cost.

改善してほしい点:

This may be from our lack of knowledge, but it would be awesome to use an integration to Active Directory and send scheduled department level reports to each manager for the employees' usage over the month. Also, it would be nice to remove the known usage to Microsoft 365. We know that is our most active website.

Helpdesk PC/Tech

製品を使ってみた感想： Loved. Save IT time deal with whitelist.

良いポイント:

Easy setup and update devices.

改善してほしい点:

NA.

Promising, but Still Needs Some Additions

製品を使ってみた感想： We use it as a content filter, and to help us identify if there seems to be malware on a device. I believe that we have been able to reduce the number of False-Positives from our previous solution, but we end up doing a lot more whitelisting, and I wonder at times if we're catching everything we should be.

良いポイント:

Our primary reason for changing to WebTitan was cost. We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range. One of the things I have found that I like about WebTitan is in how it displays some reports. Within the web console, it is easy to see if blocks are in a series, or hit and miss throughout the day. It also gives an easy to see overview if the block count is due to a single piece of software trying to "phone home" at a single URL, or if there seems to, instead, be an effort by the user to get to prohibited content via a variety of URLs. Overall, easy to use solution that works off of categories, but still is easy to whitelist or blacklist given domains, etc.

改善してほしい点:

Two short-comings readily stand out for our needs/desires. 1) There is no "P2P" category. While there are legal and legitimate peer-to-peer websites and software, we want to block such activity, and limit access to such software as much as possible. Without the P2P category, we're left either with an overly restrictive policy blocking all download sites and then whitelisting a lot, or we stick with only blocking "illegal"/hacking/etc, and then blacklisting P2P sites that aren't caught in that as we find them. Neither is ideal. 2) The emailed reports are not nearly as helpful as the web console reports. I cannot seem to get it to show the same list of blocked attempts in the email. I can only get a block count by category along with a unique domain count. But without being able to see the domains along with timestamps, I have to keep going back to the console to decide if action is required or not.

Easy administration of webfiltering

製品を使ってみた感想： good in web filtering easy to use, users idl time reduced. Webtitan tec Support closure time needs to reduce.

良いポイント:

Management pane is one of the key feature I would say as best part in this product, easy to understand and ease of administration, accuracy on filtering is best,pulling out and drilling down on user's web access report saves lot of my time.cloud based hybrid solution gives us leverage of managing it from any where during this pandemic situation, OTG client helps us to manage users browsing even they are working from home. This is giving us an extra shield on our IT security.easy deployment across our infrastructure.

改善してほしい点:

More time taking to close Support ticket.support conversation hapends only thru email, no chat or no telephone calls from support team. More time taking to apply new policy to users.

WebTitan is a great product for companies that want very granular control over user web filtering

製品を使ってみた感想： It fits all of my needs for web filtering across my organization

良いポイント:

I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

改善してほしい点:

They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

Solid product that has the functionality we need to keep the bad stuff out.

製品を使ってみた感想： Easy to use, yet does a great job in stopping most of the bad stuff through.

良いポイント:

The level of protection against the bad emails that are floating around. The software is easy to use and configure based on what our evolving needs are. Over the years of use, I'm happy we made the switch from the previous software to Spam Titan.

改善してほしい点:

I found that the factory defaults were perhaps a little too restrictive to begin with, which resulted in some false positives. However, tweaking the threshold values was relatively easy in order to make the false positives disappear and get the emails we wanted to receive.

We used it as our proxy server and it was helpful in looking at useless traffic.

製品を使ってみた感想： A web proxy is a 'must have' piece of IT infrastructure today.

良いポイント:

Fairly easy to use - the interface is ok and similar to SPAMTitan. We were very satisfied with SPAMTitan and so we also then went with WebTitan. Both products are still being employed today. Because of WebTitan we banned music streaming which was killing Internet bandwidth.

改善してほしい点:

Not so much a complaint but observation: there has not been any update to the product in a long time. This may in fact be a good thing, but i wonder if also it might be a lack of commitment? The same is true for SPAMTitan.

Webtitan

製品を使ってみた感想： performs well good support

良いポイント:

functionality the cost was reasonable good support

改善してほしい点:

need to setup local dns proxy management of whitelist doesn't always work as expected

Once set up all is working as it should.

製品を使ってみた感想： A great web filter. It keeps our network safe from threats. We get blocking done to anything that can cause damage or anything that may be inappropriate.

良いポイント:

Good experience from end to end. The Sales and Engineers went above and beyond to support implementation and set up.

改善してほしい点:

Not quite as easy to set up as we'd like, but certainly well done once you get it going. The impressive platform, technology, and support services, alongside being Cloud-based and with an excellent roadmap for innovation. We would have no hesitation in recommending to other companies.

Appliance on site, we'll celebrate the 74.000.000 message processed in few days...

製品を使ってみた感想： A clean mailbox each morning, a dailly report with potential false positive, a lot of rules, a lot of settings to avoid spending hours sorting your mail...

良いポイント:

- Great GUI, - a lot of features to earn time and reduce load on mail server, - Excellent feedback from users, - tons of spam removed without any action. - reactive helpdesk - Remote assistance if required (through tunnel SSH)

改善してほしい点:

No cons about the software, pricing could seems expensive, it's not if you check the dailly time you do not spend ...

I needed a spam filtering service for our nonprofit's website.

良いポイント:

The software works behind the scenes, allows me to add sites I want blocked, or choose from lists generated daily (as spam comes in), and block them as desired. I also can release or whitelist based upon my desire to see more info from the blocked email.

改善してほしい点:

Kaspersky has a bad reputation in the USA. I have sent a question to the company about this, but received no response to date. This software uses their tools to do its work. Also, some emails I want to see come through, and then in the reply thread, an email that has passed to me gets blocked as the original sender replies to me. Then I have to look for it, whitelist it, (sometimes even copy / paste that email address in my approved senders list) to ensure the thread to continue.

My Active Directory Server is integrated with WebTitan.

製品を使ってみた感想： we have been using web titan for some time for extra security in the dns set, which makes it easier for us to protect our directories and others. With the application we have been able to correct events in more than 5% monthly.

良いポイント:

WebTitan, like all TitanHQ products, is immediately ready to use and requires minimal technological effort to ensure the safety of all of your employees. Remote, domestic, and traveling workers can all benefit from the OTG client's security features. It's difficult to say what to say. DNS security that covers all bases.

改善してほしい点:

There is a bit of a delay when importing restricted sites. Likewise, I dislike the WADA agent, but I am ready to accept it in exchange for AD integration.

We have been the Spam Filtering and I must say for the money they product performs well.

良いポイント:

Very easy and intuitive web interface. Very simple to set up an HA pair assuming you have the licensing. Support has been very responsive and is able to correct and explain what occurred remotely.

改善してほしい点:

If an email is caught it in Spam it's sometimes difficult to troubleshoot the root issue. Would like to see the email header and or body after its released out of quarantine.

Webtitan easy to implement and excellent performance

製品を使ってみた感想： It is a solution that can be perfectly integrated and it really is very effective for what you are looking for.

良いポイント:

Its easy implementation and excellent administration make this product very effective.

改善してほしい点:

The truth is there is not much that I dislike, maybe it would work a little more in the interface but it really has a good performance!

SpamTitan gives good visibility into emails coming in; support is fantastic.

製品を使ってみた感想： Reduces the amount of spam getting in as well as makes spam management easy.

良いポイント:

I like that the software is easy to manage and easy to view email that have come into our organization.

改善してほしい点:

I believe too much spam is getting through. Support has been great in helping me with unique settings to help reduce spam, but I find that too much gets through.

Webtitan and TitanHQ's other products are a great blend of functionality and ease of use.

製品を使ってみた感想： Easy to use and easy to setup and maintain.

良いポイント:

Ease of use is important for my company so my assistants can help monitor and adjust settings as needed. TitanHQs support is great as well.

改善してほしい点:

It can take a little time to tweak content settings sometimes but it's still faster than the other firewall products I've used in the past.

Great Web Content Software

製品を使ってみた感想： It has been great so far. I have been working with their rep on setup and he has been great starting with the demo all the way through setup and even helping trouble shoot minor issues I've had. I am very happy to have found TitanHQ and very happy to use the product.

良いポイント:

I really enjoy using WebTitan software because it is extremely user friendly. Before making the purchase I was given a demo and free access to WebTitan and I was able to pick it up instantly. I really like the homepage for WebTitan which is a nice snap shot of the current web landscape of our company. It shows all of the allowed connections and blocked connections which is nice. This makes it easy to monitor our company in one easy dashboard. The reporting feature was another addition that keep me informed on the spot anytime someone attempts to access a website they shouldn't. Also being able to customize what we block is easy and simple and we also have the ability to white list websites that are under a blocked category.

改善してほしい点:

There isn't anything I dislike about WebTitan but the only thing that can become tedious is there is no home button when in another tab like the Policies tab. If I am in the policies tab I cannot get back 'Home' without editing the URL address. Certainly not something I dislike but something I would like to see enhanced at some point.