--- description: UpKeepを実際に使用したユーザーのレビューから、製品の機能や価格、メリットデメリットをご覧いただけます。類似製品との比較も簡単、ぴったりのSaaSが見つかるはず！ image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UpKeepとは？ | 機能や料金、導入事例をご紹介【キャプテラ】 --- 現在地表示: [ホーム](/) > [設備保全管理システム (CMMS)](/directory/30032/cmms/software) > [UpKeep](/software/145635/upkeep) # UpKeep Canonical: https://www.capterra.jp/software/145635/upkeep ページ：1 / 54\ 次へ: [次ページ](https://www.capterra.jp/software/145635/upkeep?page=2) > UpKeepは、メンテナンスおよび信頼性チームにツールを提供することで、企業の規模拡大を支援する資産運用管理ソリューションです。 > > 評価：1321人のユーザーによる評価は**4.6/5**。**おすすめ度**で最高の評価。 ----- ## 概要 ### UpKeepの対象ユーザー 製造、産業機械、農業、食品加工、施設管理、車両、ホテル、石油・ガス、建設、流通、倉庫保管、公益事業、パッケージング。 ## 簡単な統計と評価 | 測定基準 | 評価 | 詳細 | | **総合評価** | **4.6/5** | 1321 レビュー | | 使いやすさ | 4.6/5 | レビュー全体に基づく | | カスタマー・サポート | 4.7/5 | レビュー全体に基づく | | 価格の妥当性 | 4.5/5 | レビュー全体に基づく | | 機能 | 4.4/5 | レビュー全体に基づく | | おすすめ率 | 90% | (9/10 おすすめ度) | ## 企業情報 - **キャプテラについて**: UpKeep Technologies - **ロケーション**: Los Angeles, アメリカ - **設立**: 2014 ## ビジネスコンテキスト - **価格プラン**: $20.00 - **価格モデル**: (無料のトライアル) - **対象となる企業**: 自営業, 2～10, 11～50, 51～200, 201～500, 501～1,000, 1,001～5,000, 5,001～10,000, 10,000+ - **デプロイとプラットフォーム**: クラウド、SaaS、ウェブベース, Mac（デスクトップ）, Windows（デスクトップ）, Linux（デスクトップ）, Chromebook（デスクトップ）, Android（モバイル）, iPhone（モバイル）, iPad（モバイル） - **サポートされる言語**: スペイン語, フランス語, 中国語, 英語 - **利用可能な国**: アイルランド, アメリカ合衆国, イギリス, インド, オーストラリア, カナダ, スペイン, ドイツ, ニュージーランド, ブラジル, メキシコ, 中国, 南アフリカ, 日本, 米領ヴァージン諸島, 英領ヴァージン諸島 ## 機能 - Asset Lifecycle Management - Facility Asset Management - Real-Time Data - Real-Time Monitoring - アクティビティ・ダッシュボード - アラート／通知 - オンライン予約 - オンライン時計 - カレンダー管理 - サービスリクエスト管理 - サービス履歴 - スケジューリング - タスク管理 - ダウンタイム追跡 - チェックイン、チェックアウト - データの可視化 - ドラッグ・アンド・ドロップ - パフォーマンス測定基準 - フォームのカスタマイズ - フォーム作成・デザイン - フォーム管理 - プロセス／ワークフロー自動化 - メンテナンスのスケジューリング - メンテナンス管理 - リアルタイム・スケジューリング - リマインダー - レポートのカスタマイズ - 予防メンテナンス - 修理追跡 - 原価追跡 - 可用性管理 - 品質管理 - 固定資産管理 - 在庫管理 - 在庫管理 - 技術者管理 - 機器メンテナンス - 機器管理 - 求人管理 - 注文追跡 - 減価償却管理 - 点検管理 - 画像キャプチャ - 監査管理 - 空間管理 - 設定の管理 - 請求書管理 - 資産追跡 - 車両情報 - 電子署名 ... さらに56件の機能 ## 統合 (合計25件) - Azuga Fleet - ClearBlade - Coupa - Linxup - Looker - Microsoft Azure - Microsoft Excel - Microsoft Power BI - Microsoft Teams - Mingo Smart Factory - Motive - Okta - One Step GPS - OneLogin - Procore ... さらに10件の統合 ## サポートのオプション - メール/ヘルプデスク - FAQ/フォーラム - ナレッジベース - 電話サポート - 24時間対応（オペレータ） - チャット対応有 ## Category - [設備保全管理システム (CMMS)](https://www.capterra.jp/directory/30032/cmms/software) ## 関連カテゴリー - [設備保全管理システム (CMMS)](https://www.capterra.jp/directory/30032/cmms/software) - [学校施設管理システム](https://www.capterra.jp/directory/32538/facilities-management-for-schools/software) - [フィールドサービス管理システム](https://www.capterra.jp/directory/10009/field-service-management/software) - [メンテナンス管理システム](https://www.capterra.jp/directory/30058/maintenance-management/software) - [ビル管理システム](https://www.capterra.jp/directory/30102/building-maintenance/software) ## 代替製品 1. [MaintainX](https://www.capterra.jp/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [eMaint CMMS](https://www.capterra.jp/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 3. [Maintenance Connection](https://www.capterra.jp/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 4. [Fiix](https://www.capterra.jp/software/74916/fiix) — 4.5/5 (628 reviews) 5. [EZO](https://www.capterra.jp/software/124047/ezofficeinventory) — 4.6/5 (1543 reviews) ## レビュー ### "Crucial Team Management" — 5.0/5 > **Dirk** | *2019年7月29日* | 不動産 | おすすめ評価：10.0/10 > > **良いポイント**: Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it. > > **改善点**: The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it. > > This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level. ----- ### "Best overall usability" — 5.0/5 > **Jonathan** | *2019年11月27日* | 病院、ヘルスケア | おすすめ評価：10.0/10 > > **良いポイント**: I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field. > > **改善点**: There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package. > > Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks. ----- ### "Work orders works well on mobile app." — 2.0/5 > **Nolan** | *2023年12月28日* | 環境サービス | おすすめ評価：0.0/10 > > **良いポイント**: Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust. > > **改善点**: Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system. > > We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300 units, 165 of them needing regular preventative maintenance. From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. We began using Upkeep prior to the preventative maintenance module roll out they use now, and right away we found that recurring work orders were not populating correctly, most notably re-using work order numbers (which should be unique), and not populating at the correct time. This was mostly solved when the PM roll out took place in 2022, but the amount of labor time on our end to correct this recurring work order problem was excessive to say the least. Tech support was very limited, in that they were only able to train in how to use the new module. It didn’t help that when they migrated away from recurring work orders to PM, the functionality ceased on all our existing work orders. Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. The PM module still took over a year to establish a working capability, with many bugs found and long delays for fixes. The work order function still worked very well, especially for the technicians using the mobile app. Aside from always requiring an internet connection. It took some time, but we were able to manipulate the software to sort work orders correctly. Purchase orders and parts brought around a host of new problems. The first, and most noteworthy, is that our accounting department, who only required viewing of PO’s that are in the system, required an administrator’s license. This took one of the very expensive licenses away from a technician for a user that didn’t need full unfettered access. In addition, there were no custom security variations that wouldn’t require a full license to simply view purchase order data. Regarding purchasing, inventory control and cost appropriations, it is important to note that to change the pricing of an individual item in Upkeep, one must update the part in their parts/inventory module. There is no function in a working PO that allows for updating of current price. This has two problems. First, as prices fluctuate from vendor to vendor and day to day, an updated last cost is very important. Second, when updating the price in Upkeep’s Parts module, the cost would update all work and purchase orders from the past, thereby adjusting overall costs of every PO, some of which were not due, and making them no longer match invoices to be paid. This also brings up a purchasing question that if costs are not available to be averaged, then a buyer cannot accurately predict and anticipate cost increases and make bottom line dollar saving decisions. Among these issues with parts and POs was the fact that vendor assignments are a secondary thought, taking a distant 6th position to “PO Title”, “Description”, and “Category” among other less important references. These problems truly spoke of a company and designers that had never used a proper purchase order or items/parts inventory control system. These concerns were not rectified by the time we changed software in August 2023. I don’t want to sound completely disparaged by Upkeep. Like I said before, the work order mobile app is very easy to use, and the learning curve is very shallow. Tech support always left something to be desired as well as we were presented with “workarounds” rather than solutions on a regular basis. Our annual “check-in” was with our original salesman, who was more interested in the analytics of how we paid our bill than how the software worked. When said salesman left the company, it took nearly three months to get a new account representative. When we upgraded this year to another company (which will not be named) we got all the features of Upkeep and so much more, for half the price. I wish all the best to Upkeep and all their employees, but I would not recommend this software. ----- ### "Perfect CMMS for my Needs" — 5.0/5 > **Rick** | *2020年8月13日* | 宗教団体 | おすすめ評価：9.0/10 > > **良いポイント**: The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports. > > **改善点**: Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it. > > Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders. ----- ### "UpKeep simplifies facility management\!" — 4.0/5 > **Lillian** | *2023年3月6日* | 病院、ヘルスケア | おすすめ評価：8.0/10 > > **良いポイント**: My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep. > > **改善点**: Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed. > > Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page. ----- ページ：1 / 54\ 次へ: [次ページ](https://www.capterra.jp/software/145635/upkeep?page=2) ## リンク - [Capterraで表示する](https://www.capterra.jp/software/145635/upkeep) ## このページは以下の言語で利用できます | ロケール | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## 構造化データ