キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年

Pipefyとは

ノーコード・プラットフォームであるPipefyを使用すると、人事から財務、マーケティングからCSまで、ワークフローを自動化し、運用効率を向上させることができます。

Pipefyの製品詳細

良いポイント:

The interface is user friendly, it's easy to learn and very intuitive.

改善してほしい点:

Another missing point is that not all fields are searchable, making it hard to find a specific card (if you didn't mark all fields as subtitles) when you have hundreds of them in the same pipe.

Pipefyの評価

評価ポイント

使いやすさ
4.5
カスタマーサービス
4.6
機能
4.4
価格の妥当性
4.4

おすすめ度

8.8/ 10

Pipefyの総合評価は<span class="">4.6</span>/5です。 (キャプテラに寄せられた<span class="">317</span>件のレビューより集計)。

Pipefyを使用したことがありますか?

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レビューを絞り込む (317件)

Laura
Laura
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

It gives us flexibility in process management

4.0 2 年前

製品を使ってみた感想: Any firm that wants to automate its workflow in a way that even its least tech-savvy employees can learn to utilize quickly and easily should look into Pipefy. It's a fantastic system for facilitating easier HR tasks including onboarding and employing new staff, monitoring expenditures, and more.

良いポイント:

Those who use a wide variety of software for their jobs will appreciate how intuitive and easy to learn Pipefy is to use (like me). My processes are readily and effectively automated. It's easy to use and has been invaluable in helping me run my business. This stuff has been fantastic to use.

改善してほしい点:

There must be enhanced channels of client interaction. A brand-new, radically different upgrade appeared suddenly. It completely threw us off schedule. Because of problems with their notifications, we've been looking for an alternative platform.

Krishna
Krishna
アメリカのHuman Resources Generalist
認証済みLinkedInユーザー
病院、ヘルスケア, 5,001~10,000人規模の会社
使用期間: 2年以上
投稿経路

Easy tasks Pipefy BPM is simple and useful

4.0 2 年前

製品を使ってみた感想: Prototypes can be set up quickly for solutions that are fairly robust to serve even modest processes. A variety of persons can be reached using its provided forms and pipelines.

良いポイント:

As an example of a straightforward operation It's easy to utilize and implement Pipefy's BPM tool. Its procedures can be accelerated, and its user interface is straightforward. It seems like a great bpm solution for small and medium businesses, and it integrates easily with a large variety of other products. Use by and interaction with the community is also excellent.

改善してほしい点:

The technology does not appear to be powerful enough to manage intricate tasks. While the layout is nice, it lacks information about their community. Despite reading and experimenting with the product, complex questions remain.

Ricardo
ブラジルのCEO
インターネット, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Bugs, lack of features

3.0 4 年前

製品を使ってみた感想: I used to love Pipefy. Now I almost hate it. I was the person who convinced the team to migrate to Pipefy, just to be blocked by major bugs. It did not go well for me. I requested some features; they added me to a 'partnership program'. The partnership program transforms you into a Pipefy salesperson. I had a person to 'take care of me' - this is, request me to make sales, putting pressure on me to sell Pipefy to my customers. It was the worse experience I ever had in a partnership in my professional life. I wanted features, and now I'm a Pipefy salesman?
They advertise features that you can't find. I upgraded it to enterprise, and I didn't get the support they promised, nor the new reports. My rating of this product went from a 10 to a 2 in less than a year.

良いポイント:

- Kanban with custom fields / rules - Email automation with easy to build templates -

改善してほしい点:

- We find bugs all the times. We had a major migration to pipefy that was cancelled due to 2 critical bugs. They were fixed 6 months after we reported it. - It misses basic features. PDF builder sucks. Reports are almost useless. - Sales team lies to sell.

Shayla
Shayla
アメリカのHuman Resources Specialist
認証済みLinkedInユーザー
情報技術、情報サービス, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Doing daily tasks is very easy with Pipefy

4.0 2 年前

製品を使ってみた感想: We had no trouble learning to use and making effective use of this software because of how straightforward it is. It's true that we can make the whole team operate productively and efficiently thanks to the software, but it's too expensive for everyone to have access to it. This is especially true for team leaders, human resources, and project staff.

良いポイント:

I really appreciate all the different workflow templates it provides; they make it simple to organize any kind of project or task list, and they can be easily modified to fit our needs. It also helps us keep track of all project expenses thanks to its accounting features like purchase order management, accounting, and invoicing.

改善してほしい点:

I think it would be helpful if they integrated more complex metrics like performance and activity duration; for example, the Gantt chart could show how much time has passed since an activity was scheduled.

Melissa
Melissa
アメリカのGame Developer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

Incredible collaboration tool that increases productivity

4.0 3 年前

製品を使ってみた感想: Straightforward, user-friendly, and excellent for group projects — but most importantly, it helps you achieve your sales closing objectives. Customer service is also top-notch, with responses being quick. Those that are assigned a job are held accountable for their actions, and bottlenecks may be easily identified to remedy any issues. This allows clients to be involved in the process; they are able to track the development of their briefs. This, in my opinion, helps with the client's approval process.

良いポイント:

Pipefy is a great tool since it allows you to develop and manage any type of process from the ground up. Pipefy handles everything from procurement to sales to recruitment to project management. To make your life simpler, you have the ability to attach documents, email check lists, and link to other pipes.

改善してほしい点:

Pipefy's support staff is really helpful and patient while guiding you through this process, thus it's difficult to track down right now. They give you the opportunity to fail, which helps you learn how to utilize Pipefy better. This technology might be difficult to grasp and use at first, but it is worth the effort in the long run.

Jessica
Jessica
アメリカのGame Programmer
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 201~500人規模の会社
使用期間: 2年以上
投稿経路

Pipefy is a versatile tool that may be used for a variety of purposes

4.0 3 年前

製品を使ってみた感想: I'm deleting all of the cards I've generated on Trello and moving them to Pipefy, where I can better organize them. Everything is made easier by the use of custom fields. It is possible to use Pipefy to automate routine tasks, integrate APIs with other services, build MVPs, and more.

良いポイント:

Because it allows me to break down my weekly to-do list into manageable chunks, the Sprint panel is one of my all-time favorite features. Pipefy has been a huge asset in streamlining and streamlining my company's operations. To better understand where the most errors were occurring, what steps might be done, and what procedures needed to be changed, I used this platform.

改善してほしい点:

In my opinion, Pipefy is an excellent tool, although there are a few minor issues I'd like to have addressed. Because the expiration date is established by a date on the calendar, I would want you to have an option to select a time and in working hours, but there isn't one available.

Renato
Renato
ブラジルのPresidente
認証済みLinkedInユーザー
機械・産業工学, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Pipefy is great, but still need more features

4.0 4 年前

製品を使ってみた感想: I use pipefy for projects and sales management and its been great, since we are a project oriented company it's very good to see all of our projects and sales been tracked with a benefit of taking metrics of all of it.
Most of out business inteligence come from pipefy datasheets generator.

良いポイント:

- Very easy to use - Extremely fast do set up a canvas - Great for CRM and Project Management - Allways updating - Great costumer support and accepting of feedbacks

改善してほしい点:

- Some new updates bugs sometimes - It can be tricky to do some automations

Fabrício Yutaka
Fabrício Yutaka
ブラジルのFounder
認証済みLinkedInユーザー
マーケティング、広告, 自営業
使用期間: 6~12か月
投稿経路

検討した類似製品:

Pipefy or Trello?

5.0 5 年前

製品を使ってみた感想: Small business owners can easily hire new collaborators and Pipefy helps to "teach" them the processes. Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

良いポイント:

That's the most common question I hear. If you don't have a minimum process established, you should use Trello. But, if you already have some business process designed for your routines — and need to guarantee they're followed, then your choice is Pipefy. Best of all, Pipefy is like a Lego, so, you can change and rearrange the process and its phases as you evolve them over time. You don't need to exaustly plan ahead every detail.

改善してほしい点:

Some changes in the process are possible only at the cost of "losing" some historical data. For example, you can't move a field from phase A to phase B. You have to recreate it as a new field and delete (or hide) the old one.

Megan
アメリカのMarketing Operations Specialist
Eラーニング, 1,001~5,000人規模の会社
使用期間: 1年以上
投稿経路

Automating Manual Processes via Pipefy

4.0 8 か月前

製品を使ってみた感想: Very positive, the customer service is exceptional and the team is open to collaborating and exploring new ideas.

良いポイント:

My favorite aspect of Pipefy is the ability to integrate with other systems such as JIRA Cloud, Google Suite, and Tableau.

改善してほしい点:

Overall, Pipefy is a solid product, however I'd like to see more integration of AI in the future and ways to explore what other users have created. It will be helpful to get inspiration.

Dan
アメリカのProduct Manager
非営利団体運営, 1,001~5,000人規模の会社
使用期間: 1~5か月
投稿経路

Pipefy has been a great asset for workflow management

5.0 9 か月前

製品を使ってみた感想: It has been good so far. I'm still learning and hope to develop expertise, especially setting up automations in Workato.

良いポイント:

Simple user interface; easy to bring on new users; love automations

改善してほしい点:

I feel like the member admin page isn't very useful. I have to click 5 times to expand the list and see all our users. It doesn't show me how many users have each type of role so it's a little tricky to manage licenses; I'd love to see how frequently people log in, not just their last log in.

Lisa
アメリカのSr Director, HR
非営利団体運営, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

Wow. Just..WOW

5.0 4 年前

製品を使ってみた感想: My original purpose for getting a trial membership with Pipefy was to develop a business process to manage our FMLA and FCCRA process. We tried to use other HR management companies, but they were unable to manage the full process and only functioned as a go between, mailing information back and forth with our employees. We felt out of touch with the process, and it was more than $350.00 a month. Our HRIS system is great, but there was no way to manage these processes from within the software (which would have been ideal). Through Pipefy I am able to collect information, create reports, make sure that the HR team is engaged with employees seeking to take leave, and we are able to do timely updates to our payroll system to generate paychecks for employees while they are on leave. Pipefy literally did everything I needed the system to do. The implementation and sales teams were phenomenal. They were helpful, responsive, and were able to find work-arounds if there was a feature I wanted but was not yet available.

良いポイント:

Pipefy gives you the best of all worlds.... a process management workflow that is easily customizable, allows the development of checklists/prompts that accompany the different steps associated with completion of a business process in order to maintain compliance AND has the added benefit of automation options. You can use conditional logic to collect information that is relevant to the different users, and you can assign business processes to particular members of your team for resolution. The option to collect and maintain database information to accompany the forms is unheard of, and the option of a portal to collect information is very useful, especially at a time when so many people are working virtually. If you have ever needed ANY of these items, this product is for you, all in an affordable package.

改善してほしい点:

Pipefy has a few items that could use some upgrades, and they are currently working on these. In general, they involve the "siloing" of features by pipe (or process). For example, if you develop a group of email templates, they can only be used with a particular pipe, or business process. Also, the development of PDFs that will represent the information in narrative form is a little clunky, but certainly do-able.

Ramón David
パナマのIT
商業用不動産, 2~10人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Great software, and it can be much better jet!

5.0 5 年前

良いポイント:

I think it's really easy to use and to understand for normal users. When we start using it had outages of the server and a lot of "http 500" errors, but now is pretty stable so we feel it safe now.

改善してほしい点:

The big issue is that we don't see useful the Database feature. We have tried tu use it but we can't export the data. Would be really nice if we can share using an iFrame or something, a list of entries with a filter from database. For example I have an "Events" Database in Pipefy and I would like to share in my web site the Upcoming Events. To achieve this I'll need not only the iFrame to share but a filter to show only upcoming event and not past events. Also I would like to show some data, not all data from the Database. In another words, will be useful something to make queries to the database inside Pipefy. Another issue is that I think It's a heavy software to run in old computers. I think it uses a lot of recourses in the user machine (JS or something) and old computers gets slow. Also I would like to get a better mobile App. It works ok, but I have a lot of trouble with conditional fields in the Apps.

Henrique
ブラジルのPartner
デザイン, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Good value, but can be improved

4.0 5 年前

製品を使ってみた感想: Overall the software is good. Its a balanced value for the money. But be prepared to spend a very long time understanding and learning how to get the most of it. And we also had the help for a pipefy staff that was very important.

良いポイント:

I really liked the kanban style, the possibilities to bring all my back office routines to only one software. I also like the automations, the forms that can be filled from people outside my organization.

改善してほしい点:

The setup is VERY time consuming. And when you start to link pipes or customize the start forms that are linked to other pipes you can get lost very quickly... One thing thats very bad, is when you have a pipe linked to another and you change the origin form, you lose your automation and have to unlink and link it back again. Its ok when you don't have automated rules, but when you have a huge card with 50 items and conditionals and you have to relink them all back is very bad. Other thing thas annoys me is that you have to refresh the pipes frequently, or it doesn't show for me the changes my staff just made.

Carolina
ブラジルのMerchant Success Analyst
金融サービス, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Pipefy is the best tool to get things done

5.0 4 年前

製品を使ってみた感想: My experience with Pipefy is really satisfactory! I was able to deploy 3 new processes and avoid many mistakes by controlling them better and using Pipefy's features.

良いポイント:

It's the easiest tool to set up any type of process or project that you currently need to organize and deploy.

改善してほしい点:

I'd like to have a better system to create approval and escalation processes

Thiago
ブラジルのManager
保険, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

検討した類似製品:

Opinion

4.0 5 年前

製品を使ってみた感想: It's a really good platform, the first implemented in our company so I dont have much experience to compare with others. Theres a lot that Pipefy can develop in order to give more data to admin users, but I see that you are always implementing and developing new features, wich is nice.

良いポイント:

Easy customization, fast loading, automization*

改善してほしい点:

For a smaller company is hard to configure automations, upload of database and things that need some sort of "programing". Even with all tutorials, for someone that never read or did anything of programing it was really hard to do everything needed. Maybe because our process are complex, we had a hard time, and still do, to configure everything perfectly even with support help.

Ramgopal
スペインのEmbedded Software Developer
認証済みLinkedInユーザー
人材派遣、人材紹介, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Excellent project tracking and task management platform

4.0 2 年前

良いポイント:

Pipefy is highly user-friendly and has assisted us in tracking our inventory from the time it enters our firm to the time it reaches our sales representatives. It also includes financial operations like purchase order management, accounting, and invoicing, allowing us to maintain a better handle on all project expenditures. The ability to examine all processes from a Kanban perspective, including email automation, advice, and pipe connections. There are numerous fantastic tools in Pipefy that make work flow more smoothly.

改善してほしい点:

It also appears that I cannot add many users to a single workflow instance. The job progress is not updated in real-time since it takes time to report these advances and make them visible to the full work team. Although it has a decent interface, it lacks information about its community.

Sarah
カナダのTechnology Services Coordinator
放送メディア, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

Clean, comprehensive, and well supported

5.0 4 年前

製品を使ってみた感想: My company has only begun to integrate Pipefy into our organization and are excited to discover more ways we can use this innovative tool. So far we're using it for IT onboarding and offboarding, as well as screening staff and guests for Covid-19 symptoms when they're planning on going into our offices. I hope to identify more processes within our organization that would work well within Pipefy. I was especially impressed by the training that was provided during the implementation phase. It helped me gain an in-depth understanding of the tool quickly and has made it that much easier to work with. Getting that sort of training as a part of the implementation was unexpected and much appreciated. So far my experience working with the tool and interacting with the Pipefy team and community has been energizing and rewarding. I see great potential for a tool like this and hope to use it more thoroughly in the future.

良いポイント:

The Pipefy interface is easy to navigate and get used to. The public forms especially are very clean and easy to use for both the user and the administrator. The feature for conditional fields was one of the main reasons why my company went with Pipefy over other solutions. It allows us to make complex forms with many if/then conditionals while keeping the form simple for the user and the output easy for us to work with as administrators. I've also found the Pipefy team incredibly easy to work with. Through every step of the process (sales, implementation, and now ongoing maintenance), the people I've worked with have been helpful, friendly, and prompt. The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.

改善してほしい点:

Having more integration of the different features within Pipefy would be appreciated. Having the automations for a single pipe, for example, be accessed and controlled from within the pipe would be more efficient than having to find them amongst the list of automations in the automation section. Reordering fields within the start form could also be improved if we were able to click and drag them or type in a number to reorder them. Right now, we have to move fields up and down with arrows which can be very time consuming when adding a new field that needs to go near the beginning of an existing form.

lucas
ブラジルのmarketing head
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Organization and efficiency

5.0 4 年前

製品を使ってみた感想: Very good tool for companies that have an efficient integration sector that can automate automations and organize processes

良いポイント:

Its high organizational capacity and efficiency in process management. Its integration is a little technical due to the range of features and its complexity, but it is worth all the investment.

改善してほしい点:

Due to the amount of technical features and functions that are often confused, processes become disorganized and lost in the middle of use

Laura
アメリカのProject Manager
不動産, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Admin Review - Laura Spear

5.0 4 年前

良いポイント:

In a company environment where you have employees overwhelmed with workload and critical systems that need to be in place, pipefy has allowed us (with much thoughtful construction and automation) to ensure that these systems don't slip and get attention from all parties involved. The automated delivery and rules are great. The phase descriptions are very helpful.

改善してほしい点:

The only thing that might help clients be more successful at utilizing all of the benefits of the platform is if you had the ability to do an in-person consultation with administrators to ensure that their pipes are developed how they need them to be and answer all hanging questions as it starts to be used. It would be helpful if a card were in a phase without being acted on if there could be some exponential alerting. Perhaps this is available, I just never discovered. There is a steep learning curve to thinking like a pipe! ;)

Gabriela
Gabriela
ブラジルのproduct owner
認証済みLinkedInユーザー
人材, 11~50人規模の会社
使用期間: 1年以上
投稿経路

An amazing tool to automate workflows

5.0 2 年前

製品を使ってみた感想: With Pipefy our sales process became much more organized and automated. We also use all data extraction for analysis, through the reports generated on the platform

良いポイント:

I love using Pipefy to: 1. optimize workflows 2. help our team manage sales tickets 3. create the best onboarding experience for our customers

改善してほしい点:

I have difficulty using integrations with some APIs, but the platform has several help forums

Matheus
Matheus
ブラジルのSales head
認証済みLinkedInユーザー
工業オートメーション, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Pipefy pros and cons

4.0 4 年前

製品を使ってみた感想: I'm organizing the hole process of my business in pipefy, having everything connected and automatized

良いポイント:

Easy to use; very customizable; good interface and support

改善してほしい点:

Poor data analyses; difficult to connect to others softwares

Fabio
ブラジルのHeadops
マーケティング、広告, 51~200人規模の会社
使用期間: 1年以上
投稿経路

Pipedrive is a great partner when it comes to process automation

4.0 2 年前

良いポイント:

We use it for practically automating all processes in the company, from HR to finance, from operations to sales. It really offers an infinite range of possibilities.

改善してほしい点:

The price per user is expensive if the employees have access to the pipe to monitor the cards.

Bernard
Bernard
オーストラリアのDirector
認証済みLinkedInユーザー
投資運用
使用期間: 2年以上
投稿経路

Pipefy has made our professional lives better.

5.0 7 年前

製品を使ってみた感想: It makes out business so much more productive.

良いポイント:

It makes it so easy to delegate and then monitor tasks in a team environment. We can monitor tasks and track productivity of staff (& ourselves). It makes the team ten times more efficient than what we were.

改善してほしい点:

Sometimes it is hard to not focus on clearing out pipefy (or "The Pipe") as we call it ! Pipefy can be as addictive to staff as social media.

Pipefyからの返信

7 年前

Thank you for your feedback!

認証済みレビュアー
認証済みLinkedInユーザー
インターネット, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Good service, awesome templates.

5.0 3 年前

良いポイント:

Integrations and user interface are the best features.

改善してほしい点:

More integration with e-commerce platforms would be awesome.

Vanildo
ブラジルのCEO
プログラム開発, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Great tools to software development teams

5.0 4 年前

良いポイント:

Powerful tool to follow the development of software projects, daily monitoring together with Pipefy's kanban helps us to keep track and give visibility to everyone on the team and especially to stake holders

改善してほしい点:

I have nothing to complain about Pipefy, maybe the cost that could be more affordable for the entrepreneur