Yotpoのレビュー

Probably one of my favorite apps for my shop

製品を使ってみた感想： I have had a great experience. I think it is pretty awesome, and I am even using other apps of theirs due to this

良いポイント:

The best feature IMO is the use of the app for free up until the first 50 purchases.

改善してほしい点:

The least favorite was the inability to try some of the premium features, such as some of the review setup options, so some stuff I did not know if it was worth up[grading early to get.

Best bang for your buck!

製品を使ってみた感想： Overall experience is excellent. Yotpo has driven much higher customer engagement and conversions.

良いポイント:

Yotpo beats other review services at this price point with easier integration, more customer engagement that converts to sales, and your traffic STAYS on your website!

改善してほしい点:

1) There is no 'bare bones' account option, so we are paying for many features we don't need.2) The system doesn't include multiple language support, so non-english reviews are mistakenly flagged for profanity.

Avoid! Their "Premium" is a Dumpster Fire.

良いポイント:

I did not like my experience with them. They overcharge and far underdeliver. They are all about sales.

改善してほしい点:

YOTPO was a complete disappointment and is not recommended. The birthday discount feature is a chaotic mess, causing issues with pricing, dates, and customer service. Support tickets lack basic functionality, the support portal is a security disaster, they sent me a login to a a rep, not a customer, and then just swept it under the rug. Contribution reports are unreliable. Their team even confirmed this! Their admin interfaces are a nightmare to navigate. If it was free the user interface would be terrible. For $$$$ is a joke! Too many confusing reps. A dumpster fire of code in the web reviews widget make matters worse. YOTPO's impact on site speed has been detrimental. The promised platform synergies are meh. SMS Bump is a usability disaster. Meetings with their team are a waste of time. Other platforms have proven to be far more beneficial, while YOTPO has only added frustration, complexity, and countless hours of troubleshooting. Avoid YOTPO at all costs.

I use Yotpo to contact my 5,000+ customers!

製品を使ってみた感想： Very good customer service too.

良いポイント:

I love the text messaging feature to notify my customers when I'm going live. I also use Yotpo to collect reviews and Yotpo makes it easy with a click of a button to directly post the review on the product.

改善してほしい点:

I would love to see more free features like personalized emails for review collection.

a great solution for onsite and integration with PPC Shopping ads

製品を使ってみた感想： We were happy with a previous reviews solution until we couldn't integrate with Google shopping ads but then discovered so many more options

良いポイント:

works great, clean interface, integration with other software and services

改善してほしい点:

A lot of options to scroll through and pricy compared to previous solution

Fantastic! Would highly recommend

良いポイント:

Yotpo makes full stack marketing 100% easier - The email functionality is my favourite part.

改善してほしい点:

Nothing really - It's a fantastic tool that should be used by all brands!

Great overall

製品を使ってみた感想： Been using for over 2 years and it's a great platform overall

良いポイント:

Easy and convenient access to website features

改善してほしい点:

Some synchronizations are not the best and lately there has been a lot of problems with login

Tracking Reviews Made Easy!

製品を使ってみた感想： I've been pretty satisfied overall. Plus Yotpo has many other apps that intergrate well.

良いポイント:

This app is very functional for the proce. I've used some more expensive ones, but Yotpo does everything those do for less $$$. I like the simplicity of the platform and find the customer service extrememly helpful.

改善してほしい点:

I wish there was a way to custimize my reveiw emails a little more.

Love the new widget upgrades!

良いポイント:

I like the customization aspect. It flows nicely with our site and looks very natural. The new widgets are great! They made the customer images larger which looks really nice!

改善してほしい点:

I do wish it was a bit less expensive but I also feel it is worth it.

Yotpo review

良いポイント:

Yotpo is very easy to use and install, its features are very interesting and its user interface is excellent.

改善してほしい点:

No drawbacks, but I'd have liked it to be cheaper in terms of price

Valuable for ECommerce

製品を使ってみた感想： I've had an overall positive experience with Yotpo because is helps our customers see past product reviews and project images.

良いポイント:

I like that we are able to show our future customers products they are looking for, as well as display honest, customer feedback. This adds to the overall shopping experience.

改善してほしい点:

There are some technical issues that I have not been able to do or figure out over the years. Even with development help, we still run into issues occasionally.

Nice product that help to get reviews on the website

良いポイント:

The reminder and the easy way to answer reviews. That Chat service is easy to access and answers is fast.

改善してほしい点:

Because I have a generic website, it is really hard to get some help from the agent. They don't know how to help me.

A great asset to our company!

製品を使ってみた感想： When we first integrated YotPo, we had an increase in revenue because potential buyers were able to read reviews and see photos from other customers, making them feel more confident and educated in purchasing our products. UGC is an essential component of our website, and YotPo offers a simple-to-use software that easily integrates those revenue-increasing elements on our website. Overall, YotPo has been a great tool for our company - increasing our revenue and helping us seamlessly integrate reviews and photos on our website.

良いポイント:

YotPo has been a super helpful tool for our company to curate customer reviews and visual content. The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website. Our personal rep has also been really great to work with! She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth. Another great feature is that photos can be attached to reviews, and the photos in our website gallery include the review or social media post they were included with. YotPo's customer service team has been readily available and very supportive in troubleshooting. They always follow up & stick with an issue until it's resolved.

改善してほしい点:

I've run into an issue with the visual content curator that hasn't been solved, even with multiple conversations with customer service. When I manually upload, some photos with a portrait ratio end up looking skewed and distorted. There's no software solution for this, so I've had to just resize images on my own to avoid it. Other improvements I'd like to see are increased visual settings for photo galleries, greater customization options for review request emails, and the capacity to see how many reviews included photos (this is not currently a data point I can see in analytics).

Yotpo still the leader!

良いポイント:

Yotpo is well-designed. It is easy for our customers to leave a star rating and review the products. The Yotpo application is easy to install. The Yotpo team is fast to respond, and their service is outstanding. Yotpo was recommended to me, and I will certainly recommend Yotpo again.

改善してほしい点:

I have no issues with the Yotpo. Integration was seamless. Small issues were taken care of in a timely manner. Right now no there is nothing we are not happy with.

Yotpo exceded our expectations early!

製品を使ってみた感想： Yotpo gets the job done in an effective fashion and a revenue booster for our company.

良いポイント:

I was extremely pleased with the professionalism of their customer support staff and their ability to address our issues and concerns.

改善してほしい点:

Initial concerns with email and UGC Display Templates

Great platform but annual contracts only

製品を使ってみた感想： Great customer service team from the sales call all the way to implementation. Very powerful platform with a lot of great features.

良いポイント:

Yotpo offer very sophisticated and AI based platform. The dashboard and interface is far better compared to Shopper Approved. Customers can filter through reviews on a product page and the review request emails are highly customizable.

改善してほしい点:

they only offer annual contracts, very expensive plans.

Excellent customer support an overall product

製品を使ってみた感想： Thanks to Yotpo I can receive product and site reviews without having to ask each client manually, this has helped me a lot!

良いポイント:

I like thay Yotpo is very user friendly. Also the costumer support is one of the best I have ever had.

改善してほしい点:

I am still getting to know the platform well, sometimes it is difficult for me to get to the page I want to intuitively.

Used to be great. Is terrible now

製品を使ってみた感想： Terrible. They want us to pay 10-20 times more than we used to.

良いポイント:

It's easy to use and has all the features a small business needs to get reviews

改善してほしい点:

ITS SO EXPENSIVE. It used to be $20-30 a month. It is now hundreds of dollars per month for the same features.

I love Yotpo!

製品を使ってみた感想： I have been using Yotpo for several and it has helped my business grow with reviews. Easy to use software and just works. It is such a breeze as a business owner to use the software.

良いポイント:

I love the ease of collecting and displaying reviews. It is such an easy and seamless process. It really helps gather reviews after purchases automatically. I don't have to waste time trying to get reviews from customers. I love also being able to use social media for my reviews! I love being able to add a coupon to emails so it gives a reward for writing reviews. This has been very helpful in collecting reviews.

改善してほしい点:

I wish there was a way to push reviews to Instagram and other social media platforms.

Delivers reviews, easy to use!

製品を使ってみた感想： It makes my client's money every day and increases engagement. It makes me look good every time I recommend it and Yotpo is a great company to deal with.

良いポイント:

Yotpo is easy to install if you're using a major eCommerce cart provider like Magento, Shopify, etc. There are some other copy cats out there that promise the world but they have all fallen short or simply miss things. I'm using the incentive coupons to get more reviews with some clients and it's awesome. The review moderation is easy to use, makes sense and we use it every day. As an eCommerce consultant I recommend Yotpo to all my clients and see the results first hand.

改善してほしい点:

Yotpo can be a powerful tool in the right hands. It has a ton of features and you can get lost during setup on which are the most important.

Great tool for growing and managing reviews

製品を使ってみた感想： Our overall experience using Yotpo has been great. It has helped us to engage our customers, collect nearly 500 reviews, and showcase them to help drive future purchases.

良いポイント:

The Yotpo platform is easy to use, and makes collecting and managing reviews pretty seamless. I also love how our Yotpo account manager makes improvement suggestions, and offers to implement them on our behalf. The support team at Yotpo is also very helpful, especially for a SMB like ours that doesn't always have a developer available to make a change. They are quick to reply and incredibly helpful in implementing changes.

改善してほしい点:

I wish it were easier to customize aesthetic without requiring developer or support assistance.

User-Generated Content Made Simple with Yotpo!

製品を使ってみた感想： The Yotpo integration with Shopify greatly improved conversion on my company's product pages. Not only did our reviews show the popularity of our products, but many customers wrote detailed stories of how they connected deeply to their product. This added another dimension to the product page! Through Yotpo, we were also able to search through all of the reviews and add our favorites to landing pages, post-sale emails and social media posts. This user-generated content built trust with our customers and enabled us to show off how relational our company was! The platform is easy to use and the appearance can be modified to fit seamlessly with your website theme. Automated and customizable emails make it easy to gather reviews for your website, and you can choose which ones are displayed on your website. Simple - and worth every dollar!

良いポイント:

Simplicity in integration with Shopify. Customizable design on the website. Improves conversions on the product page. Great to publish reviews directly to Twitter & Facebook or turn into paid ad content.

改善してほしい点:

The search function within the back end is faulty sometimes.

Amazing product!

良いポイント:

Easy to use, bunch of features, customer support

改善してほしい点:

Pricing is a bit steep if you operate on higher scale

Integral part of any rounded E-commerce Strategy

良いポイント:

Yotpo has been crucial for us. We knew that product reviews were a missing piece of the puzzle but we struggled to bring them in for years. With Yotpo we were able to gather nearly 1500 reviews in our first year! This has resulted in a huge increase in customer confidence and in turn increased sales. We also recently added the Visual Marketing component which is now helping us to solve another long standing issue, gathering user generated content. Would highly suggest Yotpo's services as they may be one of the best values in the game.

改善してほしい点:

Would make some slight changes to the way reviews can be shown on our website.

A good platform with some caveats

製品を使ってみた感想： Yotpo is great if you are all in on the platform. If you are looking to work on a tight budget this may not be for you.

良いポイント:

The rewards program is great if you are on Shopify.

改善してほしい点:

If you are not on their highest tier, there is much to be wanted from a functionality standpoint.