キャプテラ - 企業の最適な
ソフトウェア選びをサポートし15年

Zoom Workplaceとは

Zoom Meetingsは簡単で信頼性が高く、セキュアに、多数のシステムにまたがってHDビデオ、オーディオ、コンテンツの共有を提供します。

Zoom Workplaceの製品詳細

良いポイント:

As soon as you purchase it, you can get set up in just a few minutes. It has some great collaboration features and their customer support is quite friendly.

改善してほしい点:

The quality of videos, and microphone, sometimes it gets really bad when you're in a class or you're giving a class because this can distract the student and them could misunderstand the class.

Zoom Workplaceの評価

評価ポイント

使いやすさ
4.6
カスタマーサービス
4.4
機能
4.5
価格の妥当性
4.5

おすすめ度

8.8/10

Zoom Workplaceの総合評価は4.6/5です。 (キャプテラに寄せられた13,866件のレビューより集計)。

Zoom Workplaceを使用したことがありますか?

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レビューを絞り込む (13,866件)

Felicia
Felicia
Editorial Director
認証済みLinkedInユーザー
メディア制作, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Zoom Meetings Have Facilitated World-Wide Connections

5.0 2 年前
動画プレイヤーで日本語字幕を表示できます
匿名レビュアー
石油、エネルギー, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

他アプリよりは優れていると思う

3.0 5 か月前

良いポイント:

映像、音声共に他アプリよりは品質が高いと思う。また、bluetooth接続の機器に関し、他アプリよりも接続がしやすい。

改善してほしい点:

背景の種類を増やしてほしい。また、企業用の背景をzoomアプリ上で作れる等の機能があれば容易に導入できるのになと思う

Tsunghan
日本の会社員
認証済みLinkedInユーザー
機械・産業工学, 10,000+人規模の会社
使用期間: 2年以上
投稿経路

豊富な機能を搭載しているため、色んな場面で役に立つ

4.0 2 年前

製品を使ってみた感想: デスクトップ版とウェブ版があるため、会議メンバーが自由に通話手段を選べる。ウェブ版を利用する場合、機能はデスクトップ版より少ないが、必要最低限の通話機能を有しているため、ほとんど場合に特に問題ない。何時でも簡単に会議を開催できることは、実に助かる。

良いポイント:

有名なソフトウェアなので、使用者が多い。一般的な通話ソフトウェアに比べて、通常のチャット、通話、ビデオ通話機能に加えて、リモートコントロール、ブレイクアウトルーム機能など珍しい機能も利用できる。さらにアプリストアから機能を追加することで、簡単に機能を拡張できる。

改善してほしい点:

無料利用の場合、会議時間の最大長さはやや短い(40分)。取引先との打ち合わせは大抵1時間程度なので、途中で再接続する必要なる。またビデオ通話の画質に関しては、競合に比べてこちらの方が若干悪い(その分、通信量が少ないのは良いが)。

匿名レビュアー
人材, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

会議ツールのスタンダード

4.0 2 年前

製品を使ってみた感想: 非常に使いやすく会議で必要となる機能は十分に保持しているツールになります。社内のみならず社外の人とのオンライン会議で利用する際のおすすめツールです。

良いポイント:

まずは、視覚的に操作することが可能なためzoomを利用するに際してのトレーニングなどが必要ないこと。また、会議ツールとして名前が知られているためお客様との会議においても招待する側、招待される側にも特に利用に際して使い方などを伝える必要がほとんどないことが挙げられる。

改善してほしい点:

他の会議ツールにも共通している点かと思いますが画面共有時に動作が重くなる、また、ビデオで話者を投影する際に重くなるなどがあり、使うタイミングによっては動作が不安定になるため回線の容量や利用人数などを十分に考慮しておくことをお勧めします。

匿名レビュアー
高等教育, 1,001~5,000人規模の会社
使用期間: 2年以上
投稿経路

職場のWEB会議は、全てZoomで行っています。

5.0 2 年前

製品を使ってみた感想: コロナ禍にならなければ使っていなかったツールですが、今はもうこれ無しでは仕事ができないほどです。出社していなくても、どこにいても会議に招集でき、顔合わせができるので助かっています。遠方にお住まいの方にも、交通費支給無しで会議に参加して頂けるのも良いです。

良いポイント:

コロナ禍で、在宅勤務の方々が増えたことで、導入いたしました。ネットワーク環境さえ整っていれば、どこにいても会議に参加できる点は素晴らしいと思います。招待者は、送られてきたリンクをクリックするだけで会議に参加できる点も便利だと思います。ミュート機能、ビデオのオンオフも簡単。自宅から会議に参加する際、部屋を見せたくないため、背景を隠せる点も助かっています。

改善してほしい点:

スマホでアクセスする際、画像や音声が途切れる点です。アカデミックの分野では浸透していると思うのですが、企業の方にZoomでの会議を提案すると、Zoomは使用したことがないという方が思いの外いらっしゃるので、もっと浸透して欲しいと思っています。

認証済みレビュアー
認証済みLinkedInユーザー
建築、設計, 51~200人規模の会社
使用期間: 1~5か月
投稿経路

検討した類似製品:

安心安全のWeb会議システム

5.0 2 年前

製品を使ってみた感想: zoomに限った話ではありませんが、やはり拠点間で打合せを簡単にできるようになった点については、非常に有益でした。またこれがあるのでテレワークができるといった部分もあると思います。

良いポイント:

やはりユーザー数が非常に多いためか、とても使いやすい印象を受けます。導入時に他のWeb会議を経験していた、ということもあるかもしれませんが、とてもスムーズに導入することができました。

改善してほしい点:

機能が豊富すぎてすべての機能を理解しづらいことでしょうか。各機能についての習熟についてもコストが発生するため、導入してすぐに使いこなす、というのは難しいような気がします。

匿名レビュアー
土木工学, 2~10人規模の会社
使用期間: 1年以上
投稿経路

離れていても、スムーズに打合せできる。

5.0 2 年前

良いポイント:

画面共有ができるので、離れていても、これこれと指示語で会話しても伝わる

改善してほしい点:

urlをオープンな場で公開してしまった場合など、部外者も入れてしまうリスクがある

圭介
日本のエンジニア
コンピュータ、ネットワーク・セキュリティ, 51~200人規模の会社
使用期間: 1年以上
投稿経路

ド安定の定番会議ツール

5.0 2 年前

良いポイント:

何といっても利用者が多いのでほぼ皆さんアカウントも有り使い方が分かっていている点ですね

改善してほしい点:

有料プランでないと制限が多々ある点ですかね。こればかりは仕方ないです。

匿名レビュアー
食品、飲料, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

ミーティングするならこれで良い

4.0 2 年前

良いポイント:

オンラインのミーティングがとてもしやすくなった。画面やマイクのオンオフはもちろん、背景を変化させたり出来るようになったのが大きいかもしれない

改善してほしい点:

他の通信アプリを使っていたので、Zoomの指定ばかりになったり同僚が映らないところでだらしなくしてたりするのは良くない点かもしれない。

Rabbi Abraham
Rabbi Abraham
アメリカのTeacher
認証済みLinkedInユーザー
Eラーニング, 自営業
使用期間: 1年以上
投稿経路

Zoom: The dream classroom

5.0 2 か月前

製品を使ってみた感想: It is an excellent platform to teach and give conferences. I have recommended it to friends, and I still continue telling people about it.

良いポイント:

I like the fact that you can mute all your students when you are teaching. When I am in my class, the kids must be told to keep quiet. On Zoom, you can mute them and they can raise their hand if they have a question. I decide if I want to answer them.

改善してほしい点:

Sometimes, it used to freeze while I was teaching. But that could be that my internet connection was not stable.

Leminton
アメリカのFounder
建設, 2~10人規模の会社
使用期間: 2年以上
投稿経路

The best workplace for virtual communication and collaboration.

5.0 先月 新着

製品を使ってみた感想: Experience with Zoom Workplace as been fantastic, worth having and also has increased and boosted productivity.

良いポイント:

Zoom Workplace amuses me with how it is easy and straightforward to schedule and launch a meeting based on the requirements I need like the time the meeting will take to how I want the agenda of the meeting to be. This platform also has the capability to hold a large group of participants in a single limit without limitation and hitches. I can't forget to state about how well it offers both high audio and video quality such that even if you record the meeting for future references, everything is clear and articulate.

改善してほしい点:

Not at all. I am a happy user who has been using this platform for almost a decade and the number of problems encountered is below minimum.

Wasim
アメリカのOperations Manager
病院、ヘルスケア, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Product does the job but customer services/after sales support is extremely poor

2.0 2 か月前 新着

製品を使ってみた感想: Extremely poor customer service team. If the software works fine that cool but the moment you get into a technical issue or an issue with your billing then god can only save you.

良いポイント:

Common and known software for video meetings thats a plus which ensures people and clients know about zoom and feel comfortable security wise.

改善してほしい点:

Customer service and sales support is extremely poor. First, if you dial their customer support number or even their sales department's number there will always be a wait time of 5-10 minutes, after waiting for that long time either your call will be disconnected or while speaking the rep will simply disconnect the call. Emailing them is also of no use as you are at their mercy if they will respond or not. As an existing customer that too we are on a business plan.

arun
インドのDigital Marketing Executive
マーケティング、広告, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Zoom for Online collaboration and improved virtual productivity

4.0 先月 新着

製品を使ってみた感想: Zoom makes it easy for me to connect and chat with my team virtually and the experience is no less than getting the job done in person. It's very to use with a simple interface. It integrated very well with other applications like Outlook and making the calendar management easy.

良いポイント:

Zoom is a very flexible and easy to use VC application which is helpful in scheduling meetings, maintaining calendar, communicating among teams virtually to get the job done. The screen share option enables us to look into other team members screen and share thoughts. The ease of collaborating with people across the world makes the job easy and efficient. The meeting can be recorded and can be seen later for reference purposes.

改善してほしい点:

The call quality drops at times. The voice echoing issues makes it difficult to catch up with the team in calls. At times even if I issue permission to the team members to be the host or to remote control my screen, the access doesn't work and have to issue it again. There are few security concerns while using Zoom if important information is being discusses or shared.

Steve
スリランカのClinical Demonstrator
Eラーニング, 501~1,000人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

A Review on Zoom Workplace - By a Clinical demonstrator at Faculty of Medicine , University of Kelaniya.

5.0 2 か月前

製品を使ってみた感想: OverLl experience with zoom work place is awesome. I'll give a 9 out of 10.

良いポイント:

The best thing is the user friendly interface. And also it is very easy to set up zoom workplace comparing to other similar apps. The accessibility is way more easier so its easy to use for all age groups. The price is all coconsiderably okay. Having features to vedio chat and message in the same time is also very important and useful.

改善してほしい点:

I had few connectivity issues, such as audio and video lag, dropped calls and screen freezing wich disrupted the flow of meetings and it decreased productivity.

Arjun
インドのCourse Instructor
Eラーニング, 11~50人規模の会社
使用期間: 6~12か月
投稿経路

Zoom Workplace: From an Educator's point of View

5.0 3 週間前 新着

製品を使ってみた感想: The overall experience using Zoom Workplace was great. The user interface is designed perfectly taking into consideration educators like me.

良いポイント:

Apart from its competitors, I like the way it can manage large number of people at the same time most effectively.

改善してほしい点:

I feel it is a tad bit overpriced compared to its alternative sources.

Amanda
アメリカのOperations Coordinator
建築、設計, 11~50人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Best tool for the modern workplace

5.0 4 週間前 新着

良いポイント:

Zoom Workplace is for the modern workplace, where the ability to conduct remote work is essential. The chat and screen sharing features are immensely useful, and we have had no complaints or issues with video and audio quality. Our work simply couldn't be done without Zoom.

改善してほしい点:

The chat feature could be easier to use, as sometimes the threads become long and complicated. I might try AI companion for this.

認証済みレビュアー
認証済みLinkedInユーザー
オンラインメディア, 自営業
使用期間: 1年以上
投稿経路

Zoom Workplace: A Game Changer for Team work and remote Collaboration.

5.0 先月 新着

製品を使ってみた感想: My peak of experience with Zoom Workplace has been affirmative because I have found that, it's reliable platform and user friendly platform for conducting Webinars, Zoom virtual meetings and day to day training sessions.

良いポイント:

What impressed me most about Zoom workplace includes it's ability for easy connecting with others and clients remotely, the convenience of virtual meetings ,the screen sharing feature and the overall user friendly interface which are ever perfect.

改善してほしい点:

Didn't like some technical glitches, connectivity issues and fatigue from long video meetings.

Ikhwanul
Ikhwanul
インドネシアのManager
認証済みLinkedInユーザー
Eラーニング, 11~50人規模の会社
使用期間: 2年以上
投稿経路

Good Meeting Apps

5.0 2 か月前

良いポイント:

- User-Friendly Interface - Reliable Video and Audio Quality - Integration with google calender

改善してほしい点:

The storage price for Cloud Recording is expensive.

Matt
Matt
アメリカのSr QA Analyst
認証済みLinkedInユーザー
ホスピタリティ, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

Dependable and easy to use

5.0 3 週間前 新着

製品を使ってみた感想: It is fully featured and all the features work in a clean, reliable and easy way.

良いポイント:

Most important is the stability and quality of calls and the ease of scheduling, those are fundamentals, but in addition I really like the addition of social interactions

改善してほしい点:

The interface is easy to use but it doesn't thrill me to look at it or interact with it.

Jeremy
Jeremy
アメリカのOnwer / Coach
認証済みLinkedInユーザー
金融サービス, 自営業
使用期間: 1年以上
投稿経路

Virtual meetings with lots of features

5.0 5 年前

製品を使ってみた感想: As a coach, I did not want to limit my clients to driving distance, nor do I want to keep a dedicated office that I can bring "strangers" into, outside of my home. Zoom not only allows me to meet seamlessly but allows my clients to meet comfortably in their own home (and not have to worry about baby sitters, etc). The ease of use and multi-platform support removes any compatibility worries when setting meetings.

良いポイント:

This software is easy for my clients to set up for a meeting with me virtually. I love that I can share my whole desktop, one window on it, a selected part, or even share the screen of my phone. I've used this to meet on a Mac, PC, iPhone, and iPad. This has options for recording meetings, setting defaults for audio/video, etc. You can do group meetings and allow client(s) to share or control my desktop. One thing I've only used occasionally is assigning a unique meeting ID for each meeting. I just use my standard ID so I can incorporate it into form emails and my scheduling software.

改善してほしい点:

The free version limits group meetings to 40 min (but it's the free version; I do meet with others who have the paid version and it's great)

Ben
アメリカのIT Architect
経営コンサルティング, 10,000+人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

Zoom is the Industry Standard for Me

5.0 5 年前

製品を使ってみた感想: We have used Zoom for a little over a year and it has been an amazing experience. We moved to Zoom from Webex, after people constantly having issues with that platform. Zoom has been a night and day difference with user satisfaction sitting at a much higher rate than it was before.

良いポイント:

What I like most about this software is that it is reliable and provides a much better user experience than the competition. One of the features I love is that it will automatically detect and connect to a zoom meeting when you are in a zoom room.

改善してほしい点:

The only negative that I can think of is that their support could have been a little better / faster responding to issues. They aren't as bad as some companies, but they weren't the best that I have experienced.

Ivan
Ivan
アルゼンチンのTechnical Services
認証済みLinkedInユーザー
コンピュータ・ソフトウェア, 11~50人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Excellent meeting tool and also excellent for customer support!

5.0 5 年前

製品を使ってみた感想: My overall experience is excellent, except for the two comments mentioned before, everything else is perfect and works flawlessly.

良いポイント:

It's pretty easy to use and easy to integrate with Google Calendar. The Google Calendar Chrome plugin is very convenient, with a single click it assigns the Zoom meeting to an appointment.

改善してほしい点:

This is a software I use almost daily, so when I moved from Windows to Ubuntu Linux, I figured out I could use Zoom for Linux. The Linux version definitely needs polishing in the user experience to get up to speed to the Windows version, as some meeting controls get in the way when working with customers. For this software and another unrelated one, I had to switch back to Windows, because definitely it was getting in the way on my productivity. Guilty of bad UX in Linux. Additionally, saving the meeting recording to cloud and then sharing sometimes work weird or in a counterintuitive way. I solved this by saving the recording in the computer and then uploading to Google Drive and sharing it that way.

Andy
アメリカのHelpdesk and Systems Tech
認証済みLinkedInユーザー
メディア制作, 51~200人規模の会社
使用期間: 2年以上
投稿経路

検討した類似製品:

Best audio and video conferencing we've used easily

5.0 4 年前

製品を使ってみた感想: We needed a reliable audio and video conferencing platform to use for small meetings, all hands meetings, and training, among other things. Zoom has always fit those needs perfectly. Meetings are easy to setup, record and the quality is always top notch.

良いポイント:

Zoom is incredibly easy to implement, use, and administrate. We've used all the major audio and video conferencing platforms out there, and Zoom is by far the best. The biggest thing is it just works and works in a repeatable manner. We used to always have issues with other software of changes we made not sticking, such as audio sources. Zoom just works.

改善してほしい点:

I honestly can't think of any issues we've had with Zoom or anything that I don't like about it. It's always been rock solid.

Marilyn
Marilyn
アメリカのExecutive Director
認証済みLinkedInユーザー
教育管理, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great Online Meetings, Great Price

5.0 4 年前

製品を使ってみた感想: The Chatbox provides a valuable written transcript of the comments. We also use the chatbox for Board voting so we know if there are differences of opinion that need to be discussed. Recording is easy, so we can review the discussion or allow people who missed the meeting to view it. We love the new Breakout Rooms, and Polls are great for maintaining interest.

良いポイント:

We just pay for a simple "Pro" plan, but it allows our association to do what we need to do. Our webinars never have over 100 present, so the low-level plan is fine for us. All of our meetings are international, and we are really impressed with the global performance. We recently used a technician in Azerbaijan to display slides for presenters in India, Australia, and Canada and the presentation was seamless. We use "Gallery Mode" when meetings are small enough not to exceed bandwidth. But for more than 8, we need to turn off videos and use Speaker View. We are delighted that attendees can share their screen if they want to, and the delay is minimal. Controlling the videos and microphones of attendees is easy.

改善してほしい点:

It takes time to learn to navigate the new features. It is time well-invested, because the new features are very helpful.

Amy
アメリカのDirector
図書館, 11~50人規模の会社
使用期間: 1年以上
投稿経路

A Lifesaver During Covid

5.0 4 年前

製品を使ってみた感想: Prior to covid I'd utilized zoom occasionally but not on the paid level. I had to upgrade our usage to allow for more people to be included in meetings and my staff to utilize it as well for online library program offerings. It's been great. I can easily schedule a meeting, sent out notice to my attendees and even send it to Facebook Live so that I can still make my meeting accessible for public viewing. (We're subject to open records laws)

良いポイント:

Eight months ago Video Conferencing seemed like something that I'd never have to truly look into beyond an occasional use, more for fun, not really work. The Covid 19 Crisis made me rethink that. I'm the director of a small public library in Kentucky. We are required legally to host monthly trustees meetings to keep tabs on/make the community aware of the utilization of tax dollars and services offered. But what do you do when you can't allow those trustees to be in the same room together for the sake of their health? Zoom really saved us.

改善してほしい点:

I've not encountered any real issue with our use of Zoom thus far. It's been easy to use for myself and the library trustees.

Anjan
Anjan
カナダのManaging Director
認証済みLinkedInユーザー
情報技術、情報サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

検討した類似製品:

An amazing platform for web conferencing

5.0 3 年前

製品を使ってみた感想: Overall extremely satisfied with this product - we evaluated Teams and Google meet and this was the winner overall in terms of price, ease of launch and being able to accommodate the large number of users.

良いポイント:

The ease of deployment as well as the integration with Google calendar. It has become very easy to schedule meetings as well as invite attendees from both inside and outside the organization.

改善してほしい点:

Easier integration with outlook. Currently I find it extremely cumbersome to book zoom meetings with the outlook application especially in my Apple MacBook. This need to be addressed - in my opinion.