Tandaのレビュー

A good starting point

製品を使ってみた感想： Tanda has been a vast improvement for our business and has sped up our payroll processes, created better accountability and viasability. I am excited to see the platform improve.

良いポイント:

The Awards team assisting me build the award rules the notifications for expired qualifications

改善してほしい点:

The reports function is not customisable. I don't have any use for the reports Tanda has but I do export the data in the system and build my own reports. I would like a leave liability by team or business area report. A longest hours worked report. I have been promise GPS time punches for a while now and am yet to see any progress made, this is an imperative function for my business. i would like the ability to edit the award interpretation before exporting. Currently i export to excel as our Payroll provider is not integrated. So i can manually change what i need to, but then Tanda is different to what was actually paid. I would like the ability to edit in in Tanda so that everything is current, correct and aligned.

Buyer beware

製品を使ってみた感想： I found the Tanda sales and accounts staff to be too focused on billing and locking customers in to annual contracts than delivering value. You get the felling the sales staff are high fiving each other when they hook up another sucker.
If there is an issue eg not delivering what you thought you were getting... you just get handed over from one rep to the next. No one takes accountability.
Most company's during covid shutdown offered support to the hospitality industry in some way... like crediting fees during a shutdown. Not Tanda!
I tried to cancel my subscription several times prematurely but they did not let me go and then billed my credit card for another 12months without giving me any chance to leave.
Overall, the worst customer experience I have ever had with a tech company.

良いポイント:

The set up and integrations with myob / xero were good.

改善してほしい点:

I wsa led to believe by their sales guys that the intergatons would be No integration with my pos so couldnt view live labour cost percentages by location. The mobile app had very limited use also.

Slow to update

製品を使ってみた感想： Customer support has been good and for what we pay, I cannot complain

良いポイント:

I like the ease of having staff sign in with a code and being able to track time and use for payroll. Also like a place to keep staff files electronically with the warning on expiries.

改善してほしい点:

It often doesn't update staff sign in on the day. Sometimes yes, sometimes its not until the next day that it shows a staff signing in or out or at all for either. Its very slow to update. It was set on a two week pay period as I was told I have to pay for more the option of bi-monthly and I saw no value in this for one feature. I now have it without the pay increase after almost 2 years.

Outstanding Control and HUGE timesaving - Now a key part of our business

製品を使ってみた感想： Overall Tanda provides enterprise level employee information control with minimal cost. The improvements in staff timekeeping, reduction in wage costs and the improved accuracy of our payroll and HR records have been superb. In our instance its less than 0.3% of our monthly payroll cost to run Tanda. You really have to do this.

良いポイント:

Ease of implementation - so simple. We had 5 locations setup in a day. Adding staff to the system was simple and straightforward Cost of hardware is miniscule and doesn't require specialist contractors. Anyone handy with an ipad or similar tablet, (old or new) can setup in minutes. Degree of customisation is superb Ease of use - very intuitive - no long winded training needed Suitable for office and mobile workforce with new GPS feature in mobile app Timeclock Interface is very easy to use and simple for our staff to use Speed of use - I can do the weekly timesheets and rotas for 50 staff members in about 20 minutes. This use to take hours of company time collating paper timesheets, putting into spreadsheets etc etc etc Its more than just a time clock - we have sped up employee enboarding hugely and now have completely accurate personal information, sickness, lateness and holiday records.

改善してほしい点:

Nothing, Tanda have taken onboard feedback provided and made some changes/ added features we provided. Theyre working through a few minor tweaks, but as a service its continuing to grow.

my Experience in a few words - sanity saving & so returning control back to the the employer

製品を使ってみた感想： Sanity

良いポイント:

Ease of use. Worked times are self-calculating with the flexibility of different breaks included. Allowing more accurate attendance tracking of our employees. Links to Award conditions. Allows for automatic Public Holiday & other leave planning. Allows interrogation of rosters and attendance data to plan finite resources and show the costs associated with proposed rosters. Allows set-up of roster templates (memorised) to be used over and over. Allows new employees to fill in their own details into the system. Clerical duties & responsibility back to employees. No more missing timesheets or timesheets sitting on the desk of a manger awaiting approval. No more 'the dog ate my timesheet' - Frustration and time-wasting just evaporates. Allows SMS to be sent to manager and employee if clock-in or clock-out is missing. Gentle reminder that they have stuffed-up (again).. Exporting capability of completed timesheets into Reckon & XERO - Priceless. Saves duplication & eliminates transposition errors. A huge time-saver. Allows the attachment of approved leave forms (PH/AL/SL/LWOP) to the event, for full traceability/paper-trail. Allows to add notes into the timesheet as part of the history of events, i.e. who authorised amended times and why & how this was relayed to payroll. The thing I like most about TANDA is the feeling that rostering and payroll is NO longer a frustrating & time-wasting chore that has to be done. I feel in control of my function and my efficiency.

改善してほしい点:

The two control buttons (Clock-in and Clock-out buttons) - even seasoned and reliable employees managed to clock-in (twice) when they were supposed to clock-out. A minor headache, but a redesign would improve the total reliability i.e. if the buttons were further apart or only one showing.

Paid for itself in the first week.

製品を使ってみた感想： I’d throughly recommend TANDA to anyone. Having staff log in via a tablet, or via a GPS enabled remote app, means that I’m only paying for the hours staff are working, not from the time they wrote on a timesheet to cover up the early finish or late start. Rostering has gone from a 4 hour manual process to a 4 minute process using templates. The staff have embraced it and is now as much a part of our business as pay day.

良いポイント:

Having been an employee in a business that used TANDA, adopting when I took a managers role inaother company was a no brainer. Having used it from both sides of the fence, its very simple for even the least tech savvy Neanderthal to use. From an employers point of view, rostering, managing leave, payroll, and now the simple method for onboarding new staff, makes this a key part of our business.

改善してほしい点:

The upgrade from the previous version top the current version made this a much more flexible system, however some features were lost, such as having cost break downs and percentages at the top of the page when doing rosters.

Innovative, effective with great support

製品を使ってみた感想： This is efficient, innovative, time saving software. Keeps staff on time and accountable. Very user friendly. The team at TANDA are very responsive, helpful and always listen to the customer. I have been very impressed with it and the company who own and run it. I have recommended it over and over and no-one I know has been disappointed.

良いポイント:

Tanda makes managing staff very simple, excellent graphs to indicate rostering, easy to enter leave, directly imports into MYOB for payroll. Constantly being updated by the enthusiastic staff to keep up to date with requirements in the workforce.

改善してほしい点:

No cons really, would like a better way to indicate when staff take leave and they have no entitlements.

Tanda Review

製品を使ってみた感想： It has been positive overall.

良いポイント:

The systems and processes are continuously improving. They are forever evolving and each business has different idiosyncratic problems and needs. So to see ongoing improvement with problems is great to see.

改善してほしい点:

Some of the reporting and the ability to look at reports in different views. The reports are one dimensional rather than being multi-dimensional. This is not to say that these reports are terrible or don't provide insights. Some of them are very good and provide excellent insights.

Tanda review

良いポイント:

The rostering platform is extremely easy to use. The ability to copy a roster over one week to the next is great and ensures consistency for our team and children (we are a childcare service). The rostering platform also clearly alerts you to staff unavailability and highlights when necessary certificates and qualifications are set to expire.

改善してほしい点:

Payroll configuration has been an issue lately but prior to this it was easy and efficient to use.

Great Value For Maoney

良いポイント:

TANDA has tons of great features and support is fantastic. Several of the features I'd requested were implemented quickly which shows the effort going into continual improvement

改善してほしい点:

the reporting is limited to what comes in the box. It would be good to be able to export our data to use in a BI tool like Tableau

Not up to scratch

製品を使ってみた感想： Sign up and sales were great.. then it went down hill with the above mentioned issues.

良いポイント:

- desktop look - easy to roster/view timesheets

改善してほしい点:

- support is the worst, never return calls/emails, waited 2 weeks for a reply (which wasn't helpful), all overseas NOT in Australia like promised -doesn't integrate well with MYOB - multiple issues with integration -Limited customization - no where near what was promised in sales - restricted in onboard process

This time clock is the best I've seen. I no longer have to worry about keeping track of employee ti

製品を使ってみた感想： Ease of mind. Not having to deal with time cards and sheets. This system locks up the time in and out so it can't be cheated.

良いポイント:

I love the photo clock in and out. I know there that my employees are at my shop when they clock in and out.

改善してほしい点:

I do not give access to the clock through smart phones. So if I had to say what I don't like. It would only be the off site ability to clock in and out.

Review

良いポイント:

Easy to approved timesheets and easy to change the clock in/out

改善してほしい点:

Reports capability need to be improved (Total overtime per employee per week)

Made rosters very easy for all staff

良いポイント:

How easy it is to use and that it tells me up to date budget. Easy for staff to ask for leave. No matter where you are you can see the roster

改善してほしい点:

That you can not block out busy times so staff can not ask for leave. This then makes it hard to tell staff that they can not be on leave then. The APP is still confusing when I look at rosters it comes up with the most recently done roster not current roster

Still learning but works great

良いポイント:

Still learning to create payroll report since we get paid on the 5th and 20th of each month. Good product

改善してほしい点:

nothing really. just that I can't seem to connect the computer clock with the other employees. It does not pick up the clock in/out.

We have been using Tanda for a few months now. It is easy to use and great for a mobile work force.

良いポイント:

Tanda is simple and easy to use. As an administrator it provides a great live dashboard to let me see how many staff we have active at any given time on worksites around the state. We are currently transitioning to complete payroll integration which will significantly reduce data processing times. The Tanda staff have worked closely with my staff to ensure that the software is capturing all of the complexity of a variety of government awards including construction, transport and administration.

改善してほしい点:

The full internet site is excellent but the app version is not so fully developed at this time. I assume that with time this will catch up.

Fantastic service

製品を使ってみた感想： Excellent, so far!

良いポイント:

Extremely efficient help over the internet to solve rostering and timesheet needs

改善してほしい点:

I haven't found any specific issues so far.

Tanda supports labour control

製品を使ってみた感想： Very good

良いポイント:

Tanda is good tool for the labor management

改善してほしい点:

Roster is the most like tool for us. Also we can monitor the staff's attendance

Tanda_Review

製品を使ってみた感想： ill say good. because besides having a shaky start it is proving to be how we want it in terms of going electronic and saving paper.

良いポイント:

The fantastic exporting it does to payroll softward

改善してほしい点:

The Sign In app sometimes doesnt work but it should work once we have installed our Ipad on Reception.

Get it

良いポイント:

Does everything we need it to do, and if it somehow doesn't do it, they will make a plan to fix it.

改善してほしい点:

Struggles to deal with large sets of data. Becomes very slow and extremely unresponsive

Older Manager learning new tricks with staff timesheets

製品を使ってみた感想： Tanda staff is great to work with and they know their product.

良いポイント:

This has been a challenge for me as I am almost 60 and have not used this type of a clock in system. Your staff has made this an enjoyable process and actually I am enjoying the whole system now. And when I have questions - Tanda folks are always there to help. GREAT JOB! Happy New Year!

改善してほしい点:

Just learning it was a bit overwhelming for me at first. I understand I am older and not a big tech person. So that does not reflect on Tanda and how the system works.

We moved to Tanda about three years ago because of the Add On to MYOB.

良いポイント:

Significant savings in processing time, reports functionality, updating awards is automatic for most awards

改善してほしい点:

There are some awards that still need to be added so we have to do manual updates for these. Not a big issue but would be better.

Tanda has made my life on payday so easy and something to look forward to.

製品を使ってみた感想： Time saving

良いポイント:

How easy it is to use and how quick it is to approve pays and get them across to Xero. My payroll process time has decreased significantly since implementing Tanda.

改善してほしい点:

Sometimes the payroll integration is disconnected but it is a quick and easy fix to get it up and running again.

Very easy to understand can use.

良いポイント:

Easy functions and settings reliable on the minute updates easy to navigate between the functions. Self explanatory website with no hidden or not required items that confuse a user. All my personnel thus far has not come with any complain of not understanding how to use the clock.

改善してほしい点:

There is a few settings need to be used to higher extend. Limited options but I believe will be easy to fix if noticed by users.

Impressive

製品を使ってみた感想： Compared to the previous time sheet app that we were using, Tanda is 100% better

良いポイント:

Our employee's find this system a lot easier to use when clocking in and out. And the ability to send employee's text messages is great.

改善してほしい点:

Processing the time sheets is a little confusing, especially if employee has taken the day off. Also when you add in annual leave - it keeps the employee's shift. You need to go the roster and delete the shift ??