キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Condo Controlとは
使いやすくて多機能なWebベースの優れたソフトウェアで、分譲マンション、HOA、不動産の管理を自動化して、時間とコストを節約することができます。
Comprehensive, not difficult to use, full complement of features.
I have had the software in my condo for 2 years and have had no negative experiences yet, just wish it was installed sooner for our condo.
レビューを絞り込む (187件)
simple but powerful
製品を使ってみた感想: Its a great product, and highly customizable, so if there is a feature you need there is a high chance they can add it for you.
良いポイント:
It was really simple and easy to use, and it has all the features you would need in a property management software. I would say its more for condos and hoa, you can use it for rentals too.
改善してほしい点:
Could not think of any to be honest. It's an overall solid platform.
Condominium Manager
製品を使ってみた感想: I have been using CCC for many years if not a decade! When I think of Condo Control I think of professionalism, efficiency, positive growth and great support. That is a full package service! Keep up the great work!
良いポイント:
Residential Database and Purchase Order modules are easy to use, provide good features and reports that are very helpful to run a building. But what I truly love about CCC from early on in my days working with this service is the willingness and openness of the CCC Team and [sensitive content hidden] to take Managers' suggestions to improve improve the system. It is such a pleasure dealing with the whole Team! Thank you all for all that you do!
改善してほしい点:
Well that is a tricky question, I like all features of CCC; but every system has room for improvement. I would like to see a few improvements with the Purchase Orders, like being able to print off a copy without opening new windows; or being alerted to duplicate invoices, but being as pro-active as they are I know the Team is working on this already!
Survey Condo Control
製品を使ってみた感想: Satisfactory for overall experience with Condo Control
良いポイント:
what i like most is Convenience and easy to use
改善してほしい点:
not sure how it is monitored as we also need to email HR in addition to submitting it via condo control
110 Unit Townhouse - Condo Corporation
製品を使ってみた感想: I was seeing how long it took for specific projects to be completed -from PO issue to job complete. Which in turn would evaluate the contractor that was used on site to make sure work was completed in a timely manner. Perfect for time management.
良いポイント:
I liked the software as it was very easy to track ongoing trades working on our property. From the PO being issued to the work being complete.
改善してほしい点:
Was difficult to obtain homeowner feedback on satisfaction of specific work being done on units, as not every property owner was enrolled with Condo Control Central, due to several seniors residing in the complex which did not have internet, computers or were tech savvy. This was not at all related to the software but made it limited use.
Condo Controlからの返信
6 年前
Hi Jeanie, Thank you for taking the time to give us your feedback! We have created a case study to help solve that issue https://www.condocontrolcentral.com/palace-case-study/. We understand that this process can be difficult sometimes, here is a few workaround: 1. Text and Voice which can send residence a text message of the announcement or send an automated voice message if they have a home number. 2. We also have a mobile app that residents can use to log into our system without needing a computer Our customer success manager will be contacting you help resolve this issue. Thank You, Condo Control Central Team
Helping property management
製品を使ってみた感想: This platform is easy to learn, mostly intuitive and definitely one of the best tool we can work with in property management.
良いポイント:
Condo Control allows to access our database of residents easily, allowing us to find the information we need fast and accurately. The announcement allow us to prepare and send memos right away or delay, this way we can prepare memos ahead of time with the guarantee it will be sent at the right moment.
改善してほしい点:
The Classified Ad section is not as intuitive as one could hope, but with a bit of tweaking, it can assist the need of our residents and property manager.
Easy to Use Condo Management Software
製品を使ってみた感想: I have been using Condo Control Central for the last 3 years to assist in managing my condominium corporations. I love the way I can easily send announcements to everyone associated with the condominium from owners to tenants to staff on building related issues quickly and easily. CCC team listens well to feedback and implements product upgrade requests much mnore quickly than other software in the market.
良いポイント:
The software is easy to use and can be learned very quickly. The interface is clean and self explanatory.
改善してほしい点:
The maintenance that takes place at 9:00 p.m. in the night. If this can be pushed back to later in the night or early hours like 5:00 a.m., it would be perfect.
Best user friendly product out there!
良いポイント:
We have quite a few non technical individuals living in out community. Condo Control is so user friendly everyone can use it!
改善してほしい点:
I'm honestly not unhappy with Condo Control at all. I appreciate the constant improvements they make and the training available!
Condo Control
製品を使ってみた感想: Condo Control makes my life easier as Property Manager.
良いポイント:
As a property manager, having the building data available in the palm of my hands is an asset.
改善してほしい点:
Sometimes there’s too many functions - but this could also be taken as a positive.
Condo Control
製品を使ってみた感想: We have been using the software for almost a year and it has been working very well for our complex.
良いポイント:
Ease of access and the ability for all owners to track work-orders and projects.
改善してほしい点:
The fees, I'm frugal. The software works great!
Liking my experience so far
製品を使ってみた感想: I love how everything is in one area, and they answer help tickets within the same business day with friendly customer service and information.
良いポイント:
I like how they update you with events and notices that is in your building area so you are aware for any issues and/or environment changes.
改善してほしい点:
They give notifications from the app and email, even though you opt out for email notifs, some slip through.
Beginner-Friendly
良いポイント:
As someone who has never used a program like this before, I felt that it was very easy to learn how to use the necessary functions required for my position. The video tutorials also were very helpful in teaching me about all the different functions that are available for use. Although we do not use every single function Condo Control has to offer, it is great that the options are still available in the event that they are needed further down the line. As a Security personnel, the Security and Concierge tab is very well done. They layout is very easy to understand and navigate. Sometimes we have a lot of people come and go, as such, having something that is simple to use makes it easy when trying to teach someone with zero experience.
改善してほしい点:
Based on the functions that the building uses on a daily basis, my biggest issue with Condo Control is lack of sorting options for things like particular Incident Reports based on Category.
Amazing
製品を使ってみた感想:
Recently have had issues with Condo Manager and sync'ing with Condo Control. [sensitive content hidden]
from the support team has been amazing and has been great at getting back to me every time I've emailed him. Honestly I would have been in the dark if not for [sensitive content hidden]
, Condo Manager have been horrible and even though it is their product that we have been having issues with, it has been Condo Control who has kept me up to date and has gone above and beyond to help me fix it.Also shout out of [sensitive content hidden]
again, she's an amazing rep and I'm so glad we have her!
良いポイント:
Really easy customer support. It's great that we have a rep [sensitive content hidden] that helps us and any time we have to be sent to the support team they are great at getting back to us.
改善してほしい点:
Nothing it is the best Condo portal I have used
Property Management Software with the bells and whistles
製品を使ってみた感想: Great service and features at affordable price compare to the competitors.
良いポイント:
I've tried 2 other popular management software and Condo Control is most affordable, easy to use, and lots of great features.
改善してほしい点:
There were two Cons:1) Under the "Announcement" section, the subject title was restricted to fewer characters.Update: This issue was improved with a much longer subject title to fit the title and dates.2) Under the "Announcement" section, it was not possible to upload a notice in picture format on the message section.Update: Thank you for allowing this feature to work! =)
Easy-to-Use Interface
良いポイント:
I like that it's easy to use, even for beginners.
改善してほしい点:
I think there could be changes to store options where maybe you can have more than one account.
Condo Control is Top Notch
製品を使ってみた感想: The overall experience has been a very positive one. I find the staff very open to making change when I make suggestions which is awesome. The help desk staff are are very helpful when I call in.
良いポイント:
Condo Control is extremely user friendly. Our condo complex uses it to communicate with our tenants and owners. The features we use the most are announcements, service requests, amenity bookings, unit file, make a payment, store, and the library.
改善してほしい点:
Not that I can think of. I am very pleased with everything about Condo Control.
Value for our Dollar
製品を使ってみた感想: Overall, I am very satisfied with our experience with Condo Control Central. Both from the perspective of an owner and from that of a Director, I find it the perfect solution to our communication as a corporation, both to our owners and to each other on the Board, as well as to managment.
良いポイント:
Before we had Condo Control Central, it was difficult, as an owner, to learn about condo life, to understand what documents were important and how they were important. Communication from property management was also a problem. Now, as a board director, communication with owners and tenants is vastly improved. All important documentation is easily available to those who need it. Reporting Service Requests is easy, and the Board has the ability to track these requests to ensure managment is following up.
改善してほしい点:
I would like to see the User Guide displayed as a more prominent icon somewhere up under the bar where the notifications icon is. Many of our owners are not all that tech savvy and find websites awkward and difficult to understand. A prominent icon for the User Guide that they will see immediately upon log-in would be ideal.
Head Concierge
製品を使ってみた感想: Very good and user friendly in many functions
良いポイント:
Easy to use and many features option. Data correction and archive feature that is helpful even though you have deleted from the main screen. the layout of the screen are well designed.
改善してほしい点:
Search engine still need to improve - not precise and in term of key word search for example if I search unit 2104 I should get only resident of unit 2104 but I got many data that not related what I am searching.
Condo Control Review
製品を使ってみた感想: As indicated it is a very useful tool to assist with efficient and effective condo management. It has made a significant difference in the way we can stay onto of issues with owners.
良いポイント:
As a Condo Board member and Treasurer I appreciate the ease with which I can access required information and documentation. We have successfully deployed Service Request features to track all required owner/tenants assistance which becomes an extensive log of what is going on. No more calls to security to fix routine/non-emergency issues. All requests must be logged to that the Board can better manage the response of management.
改善してほしい点:
I haven’t yet encountered disappoint in the product.
May 21, 2020
良いポイント:
I like the variety of options available, like preparing reports etc.
改善してほしい点:
The fact that you cannot have the same email address for different suites. The date format needs to be updated to numeric and alpha combinations and make it consistent throughout. When people are made Inactive - they are still getting emails unless they unsubscribe themselves (which doesn't happen automatically). It appears that the APP has functionality problems and people cannot always use a computer to access the site. When people unsubsribe themselves by accident could there be a safety reminder if they actually want to do this. I'm concerned about people who have unsubscribed themselves when we are coming up to the Budget and year end information.
Easy to Use Property Management and Tenant Administrative Portal
製品を使ってみた感想: Condo Control helps to organize and manage the day-to-day operations of Property Management of busy hi-rise Condominiums.
良いポイント:
Tenant Administration, Community Announcements, Budget and AGM package submissions, Status Certificate submissions, Store purchases, etc. Every function is easy to set up and use.
改善してほしい点:
Need better templates for Announcement postings.
Condo Control Review
良いポイント:
I have used Condo Central as a property management software for over 5+ years - it is a helpful way or keeping track of Residents, getting timely communications out and tracking service issues. I continue to receive positive feedback from Residents regarding the ease of the website. The Condo Central Team is great at taking ideas and implementing them so that mangers get a tool that works right for them.
改善してほしい点:
I am happy with the product. Any time there was something I wanted, I reached out to the team to implement.
Not perfect but damn close
製品を使ってみた感想: No real problems. We are continuing to expand our uses of CC and are very pleased
良いポイント:
It is easy to use, customer service is great and the onboarding team did a great job
改善してほしい点:
Condo Control desperately needs to add the ability to include owner/resident photos in the phone book feature
Park Square Condominiums Condo Control Central Review
製品を使ってみた感想: It's been a delight to use and share CCC
良いポイント:
The ability to maintain association records and communicate to owners/occupants
改善してほしい点:
Needs more features like photos in the phone book
Good Service
良いポイント:
The customer service provided and understanding of the client's needs. The system is friendly to be used
改善してほしい点:
The experience with Condo Control is good overall, so there is not something in particular to report here.
Site Manager's Opinion
製品を使ってみた感想: Overall as I have said it, it is doing what I use it for except for the CON item here above so I am okay with that.
良いポイント:
Overall it is doing what I use it for. So I am okay with that.
改善してほしい点:
Administrators/ Managers should have an option to extend the shift hours. Currently when you open your log sheet after sign in, it ask begin time and end time. Managers/Administrators from time to time overstay their shift but the shift log signs you out. That is not so likable to me.
Condo Controlからの返信
6 年前
Hi Shaffin. Thank you for your review! We truly appreciate your feedback and your customer success manager will be reaching out to you shortly to see how we could improve this process. Thank You, Condo Control Central Team