Namelyのレビュー

A great Human resource management tool to bring efficiency at workplace.

製品を使ってみた感想： Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

良いポイント:

It is a very convenient system to make the HRM more easy & effective. It helps to manage the system remotely & sync all the information instantly. The software is very easy to implement & has a great User interface.

改善してほしい点:

The software is already a great build but sometimes it becomes clumsy to manage all the data at once.

Simple HRIS that gets out of your way and lets you work

製品を使ってみた感想： A really polished HRIS for most company use cases. You can build a very polished onboarding, offboarding, and performance mangement flow. Very positive user feedback.

良いポイント:

Very simple to use, simple to teach employees how to use, simple to teach managers how to performance manage with. Good integration with Okta providing a really slick and polished onboarding and offboarding loop.

改善してほしい点:

May not be as feature rich as things like ADP or Trinet when it comes to time tracking and part time employment, but nowhere near as infuriating to use.

Not the one that I would choose

良いポイント:

is a good tool for US companies. if you have a worldwide entity, better choose another global friendly with more possibilites.

改善してほしい点:

it does not have a good personalization and usability, is not intuitive and very basic

Happy with HRIS

製品を使ってみた感想： Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

良いポイント:

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

改善してほしい点:

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

Great HRIS and Payroll system with many customizable features

製品を使ってみた感想： I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

良いポイント:

We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

改善してほしい点:

Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Adequate product for the price

製品を使ってみた感想： I personally would not partner with Namely in the future, but it worked well enough for the 1 year+ that we had it.

良いポイント:

We decided to go with Namely because it worked well with Germany, and we are an international company. It is unfortunately very difficult to find a product that works well in both Germany and US, since Germany is not a 1st tier country (like Spain, France, England). Germany also has very specific compliance and protocols in place. This was a number 1 feature to us, as well as the price point. Namely also had relatively simple reporting, we were always able to get what we needed.

改善してほしい点:

Performance reviews were quite bad (from both an administrative and user standpoint), no ability to plan compensation within the system, difficult to set up work flows and difficult customer service (not able to just chat with someone, needed to email and create a ticket and wait for a response), organization chart was not set up well, work flows were not as simple as they could have been (ie a workflow for managers to be involved when someone was onboarded - had to be entirely manual).

Payroll Management Software, marketed as total HR management

製品を使ってみた感想： We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform.

良いポイント:

Payroll setup and management was simple to setup and run for each pay period.

改善してほしい点:

The service was not reliable for tax preparation, and failed to submit our state taxes in some states.

Namely Review

製品を使ってみた感想： Namely HRIS, Payroll and Benefits have made such a difference. Easy to setup and use. Have worked with multiple payroll systems for over 40 years and Namely (by far) is the best and user friendly.

良いポイント:

We love the Onboarding, it has saved us so much time. On employee's first day, 99% is done. That's amazing.

改善してほしい点:

Con is that not all of Namely HRIS info carries over to Namely Time.

Namely Product Review

製品を使ってみた感想： My overall experience has been very positive. They have an updated customer service center that provides you with related articles to your question which is very helpful. The customer service reps are usually pretty timely and are always very nice and polite.

良いポイント:

What I like most is the ease of use for our employees. It is a very intuitive system to use and an employee's profile, performance management, PTO and onboarding tasks are visible to them.

改善してほしい点:

What I like least about this software is that we have brought up questions, multiple times, about performance management system generated responses that do not make sense and they have never been fixed. You will receive an email that says "your approval required" even though the text below it says the review is incomplete.

Overpriced and seemed to be running out of investment $'s

製品を使ってみた感想： Really poor by the end. They didn't seem to care about their products stagnation in development or lack of support. They primarily were concerned to hold us to our contract and get their $.

良いポイント:

Was very easy to use from an interface standpoint and they had some good built in community options

改善してほしい点:

This was a highly innovative product when we began using it but 4 years in the product never innovated and their support completely fell apart. Their pricing was dramatically higher than the rest of the market for a product that was behind competitors

Needs more work

製品を使ってみた感想： I have only been using Namely since the end of May 2019. I am hoping that as time goes on it will become easier to navigate, but at this time I am not enjoying the move.

良いポイント:

I like the idea of only having to use 1 program to manage employee timekeeping, payroll and benefits.

改善してほしい点:

This program has not been an easy transition nor has it been easy learn. One of my biggest issues with Namely is the process of inputting new hires. They call it Onboarding, and the new hire has to have an email or you have to setup one for them. Once you have completed the onboarding process then you have to go through many different screens to finish the setup, and then wait for the system to catch up and generate an employee ID so they can start clocking in/out on the time clock. I have found that if I do this in the morning, the employee ID is not issued until end of day. The old program I used I could setup the new hire in 10 minutes and have them clocking in and out right away. Clocking in/out for team members has been a struggle too because it does take a lot of time and if you have more than one person attempting to clock in/out for their shift, someone is always late or ends up with a missed punch because of all the "ok"'s they have to hit. If they miss the last "ok" it does not record their punch.

Great tool to manage your Organization

製品を使ってみた感想： Namely helps in People Management and is also a great tool to keep in touch with collegues all over the world.

良いポイント:

Once set up, Namely is very easy to use and has a very friendly interface.

改善してほしい点:

No issues so far. Some submenus could be better arranged, specially in the goal settings section.

Everything you need in one spot!

良いポイント:

I enjoyed using Namely because the interface was intuitive and all documents and information were easy to find.

改善してほしい点:

I truthfully didn't have any issues using Namely. I feel that out of all of the HR/employee platforms I've used Namely is the simplest option. Everything you need is accessible and easy to find, and the platform isn't overly complicated compared to some competitor platforms.

Not your typical Payroll software, so no more dreading the use of it!

製品を使ってみた感想： I used to dread doing payroll, because the system we were using was not user friendly and extremely time consuming and cumbersome. Now, with Namely, I can input information into the HRIS system, and it feeds right over into Payroll; so no more double entering! Namely does not look like a typical boring old spreadsheet. The system is easy to read, with nice use of color, and some areas even customizable w/ our own graphics and pictures. It's nice to work in software with some personality. We can now onboard our new hires using Namely, which allows the new employee to fill in tedious personal information, leaving me, the administrator, only a few areas that I have to input myself. It is a definite time saver for sure! I love the fact that Namely allows us to customize reports, but sometimes I feel that this is one area that isn't as easy to figure out. Some reports can only be created by a Namely Rep, and other reports can be created by us. I can't always figure out which filters to use, or how to complete a report exactly the way I want to use it. This may be more user error, and not entirely Namely's fault. I will say that the Namely Reps/Support do come to my aid every time, and I do get the reports or answers I need rather quickly. We like the fact that employees can do open enrollment/life change events, right through Namely, which removes Human Resources from having to enter everyones selections manually ourself. Namely had a few glitches with it this last year, but part of it was also a communication problem from the Insurance Company side. Namely has been in contact with us about working on this problem throughout the year, so I'm now worried about it now. I do not dread having to go into Namely to update or enter something. I do not dread doing payroll, because if I have to fix something in an employee's profile, deductions, taxes, etc... it's only a click away, and then I can get right back to completing payroll. It's very easy! Namely really does reduce the amount of work HR has to do: 1) by allowing employees (active or termed) access to their W2's and/or changing their address 2) supervisors requesting Raises and Promotions now go through Namely and not a silly group email train 3) I said it earlier, but having Namely take care of Open Enrollment/Insurance deductions so no manual entry needed. I hope you can see that Namely is not your typical Payroll/HRIS software, but has personality, ease of use, and quality customer service!

良いポイント:

The ease of use, customizable reports in format pdf or Excel, and it even looks appealing to work in.

改善してほしい点:

I have to manually input PTO for new hires, or when someone moves to next tier of years of service. The numerous email alerts you get for any employee change request (ie: address; title change; Raise, etc...) gets annoying, yet to confirm that I sent off the payroll submission, I don't receive any.

The absolute WORST Payroll HRIS System...EVER!!!!!!!!!

製品を使ってみた感想： From a zero to ten it's a zero. Run...do not walk away from considering this system and support model. Way too many more modern systems and service providers than this. Apparently this company does not take into consideration feedback from customers. You also do NOT have a dedicated service rep. So once you sign the dotted line...you're on your own. Good luck...b/c you will need with this awful 1960 system design.

良いポイント:

I do like the Facebook look and feel for the main page for ESS. Articles and help guides easily to upload to system.

改善してほしい点:

Where to begin? So many to list.... Hold times for client services are crazy. I guess b/c the company is in financial trouble the staff is bare. get ready for TWO plus hours of hold times to get help!!! You can barely ever get a hold of a live person. You have to create a "call back" and list three times you want a call back...but it is within their hours. Then they send an invite for when "they" are free...not the client. System cannot track correctly FMLA or other PTO times. System cannot do imputed income on GTL or other imputed items per pay period like ADP, Paychxex, Ceridian, Workday, SAP and all other modern systems can do easily. The software cannot do gross ups easily, manual checks are a fiasco. Whoever designed this system did NOT have background in payroll or HRIS. Manual checks cannot be ran with the regular payroll. It has to be done as a "separate payroll".

Sr. Director, Global People Operations

製品を使ってみた感想： Extremely positive. I love working with the entire Namely team - they have a great customer-centric culture, are knowledgable, there at the drop of the hat and just a pleasure to work with. I couldn't recommend the team more highly.

良いポイント:

I absolutely LOVE Namely. The HRIS is very easy to use, manage and creates a great experience not only for admins but our employees as a whole. Everything is seamless to navigate and it is honestly an HR professional's dream come true.

改善してほしい点:

I wish the reporting aspects were a little bit more straightforward to use / understand how to create and do more analytics and data pulling. Overall, it's great and something I'm sure the helpdesk community would be happy to set up a session to delve into more 1-1.

Namely is the way to go

製品を使ってみた感想： I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider.

良いポイント:

Product is easy to navigate and use. Customer service is top notch

改善してほしい点:

I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column

A solid product, easy to use, checks all the boxes

製品を使ってみた感想： Namely is the perfect solution for a small business like ours. It has saved me so much time compared to the previous solution we used for HR and payroll.

良いポイント:

I find Namely easy to manage, easy to explain to employees, full-featured, with solid and easy-to-use reporting. The payroll reporting, which I use extensively, is especially robust - I haven't had to venture into custom reports because all the "canned" reports meet my needs and then some, and they download lightning-quick! After a year I have yet to find something "glitchy" that doesn't work quite right - it's well-built and thoughtfully designed.

改善してほしい点:

I find that correcting the occasional payroll issue is a bit of a challenge - fortunately, Namely's payroll customer support team is well-versed and available to assist.

Solid HRIS for small companies

製品を使ってみた感想： In addition to the software, we use their brokerage and LOVE Namely Benefits. They've made the transition so much easier and are basically an extension of my one-person HR team.

良いポイント:

Clean, easy-to-use interface. Payroll is easy and efficient. The set-up is easy for employees to use - I've never been asked where things are or for a password reset since starting with Namely. ;) Customizable. Continuously improving and working to support their clients (i.e., they actually listen to feedback!)

改善してほしい点:

Re-hires are a little wonky. Reporting meets my needs, but similar to other features, Namely isn't as comprehensive as some of the old-time HRIS systems (like ADP). But there's so many benefits/pros, it's easy to overlook any challenges.

Namely 2020 Review

製品を使ってみた感想： It has been overall pretty smooth and very easy to use and track things.

良いポイント:

We love the fact that it has the social media piece to it for internal posting of events and encouragement and recognition. The product is great due to the ability to utilize it via the app as well.

改善してほしい点:

We would like to be able to upload videos. At times when updates are made, it changes things that give us a bit of a problem until we figure it out. With the benefits, it would be nice to be able to put in a beneficiary and not have to retype it over and over. We can use the dependent field, but then it looks like the person is a dependent instead of just a beneficiary

User friendly HR platform

製品を使ってみた感想： In other words, to make my job easier in every aspect. You can just like the post, add a comment. On the left you will see a panel where you will find several links to help you navigate the platform. You can also view compensation and benefits in the profile area. Goals and performance reviews are also easily accessible from there.

良いポイント:

The best thing about Namely is that it is user friendly and the reports are valuable. We have easy access to our resource section where we can post any policy, brochure, company or benefit related information.

改善してほしい点:

Could be more intuitive, especially going back and forth between all the modules. Also, I think some features could use more customization.

A great product for the price.

製品を使ってみた感想： To have a one-stop location for PTO, performance management, payroll, onboarding, birthdays and anniversaries, salaries, and reporting makes our lives much easier .

良いポイント:

There are so many HRIS and payroll products on the market, that it was great to find one that did both really well several years ago. And there have been numerous improvements since-an onboarding feature, updated performance management, the API is more user friendly, and there are API connections with several other softwares we use.

改善してほしい点:

There are some intuitive changes that are happening in the product, such as improving the the reporting functions, title changes, and salary increase sections.

Best all-in-one system for small/mid-size companies

製品を使ってみた感想： They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!

良いポイント:

Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

改善してほしい点:

Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Nice software for keeping company connected

製品を使ってみた感想： It makes it very easy to find my paystubs and benefit information. It also has a nice newsfeed where people can post company updates. Also, if I can't remember someone's name, I can go find their picture on Namely and it has information like their name, the department they work in, and how long they've been with the company.

良いポイント:

It's really easy and intuitive to use, it has great features, and I use it all the time. It's much, much less cumbersome than most of the cloud-based software of a similar nature that I've used at other companies. I really have hardly any complaints about Namely; I just wish the other software I used at work was this nice.

改善してほしい点:

I don't like that I have to go to organization.namely.com instead of going to Namely and just logging in. I'm not sure why this bothers me but I find it frustrating that I often forget and go to namely.com, and then land on a page that's trying to sell the platform to HR professionals. Some elements feel like a blatant ripoff of Facebook, but hey, it makes it easy to use.

Don't Do It

良いポイント:

I can't even articulate it because there isn't anything. We're stuck with it right now. Really and truly.

改善してほしい点:

Their team of 'dedicated reps' is a joke. You need to call them to get any real support. Emailing them never seems to produce a solution to your problem. The person they assign you to act as your advocate/customer success person has changed three times and this new one made all kinds of promises about how available he'd be. Literally every week he cancels our standing meeting. LITERALLY. The software has zero automation and much of your calculations, changes, etc. are manual.