キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし18年

Timelyとは

Timelyのサロンソフトウェアなら、ビジネス全体をあらゆるデバイスから管理することができます。カレンダーやクライアント、スタッフ、在庫、レポートなどを簡単に管理することができます。

Timelyの製品詳細

良いポイント:

Communication is key for a small business with a number of employees, Timely allowed management to bypass certain communications by utilizing Timely.

改善してほしい点:

When we brought it to their attention, they informed us that the problem we have with their software is why a lot of salons choose to leave Timely or not subscribe to Timely.

Timelyの評価

評価ポイント

使いやすさ
4.7
カスタマーサービス
4.7
機能
4.4
価格の妥当性
4.5

おすすめ度

8.8/ 10

Timelyの総合評価は4.7/5です。 (キャプテラに寄せられた706件のレビューより集計)。

Timelyを使用したことがありますか?

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レビューを絞り込む (706件)

Shrina
Shrina
英国のClinic owner
認証済みLinkedInユーザー
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great CRM system for salons

5.0 昨年

良いポイント:

It’s easy to use and the clients really like it. Lots of functions are automated

改善してほしい点:

It’s missing some good features that could make it really great and much easier for the business and clients.

Stephanie
オーストラリアのManaging director
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Suits all of our business needs.

5.0 2 年前

製品を使ってみた感想: Overall timely hasn’t failed my business or my clients in the last 4 years of using it.

良いポイント:

We love that the online booking is easy and seem less for clients with step by step customisation. From packages to individual treatments & gift vouchers the set up of each part is easy. The tracking & reporting is clear & gives insight to everything we need.

改善してほしい点:

Would love easier integration with Xero - each sale is forwarded as it’s own invoice - would love just the daily totals to be integrated.

Olivia
オーストラリアのOwner
消費者サービス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Untangled Hairstylists

3.0 2 年前

良いポイント:

I like the integration of eftpos so that the staff dont have to manually type in the amount so theres minimal error

改善してほしい点:

The reports i need can be a bit hard to find

Iliyan
ブルガリアのManager
法律サービス, 2~10人規模の会社
使用期間: 無料トライアル
投稿経路

A powerful and very useful time tracking tool

4.0 2 年前

製品を使ってみた感想: For sure, my brief experience up to now shows the program is very useful, much more than expected!Please consider adding n option to automatically issue invoices on the basis of the generated reports (or synching this feature with another outside invoicing program?). This will save the business a lot of time and will make you stand out from the competition!

良いポイント:

It's the calendar syncing. Please work on better syncing with Outlook Calendar.Other than that, Timely is very user-friendly. The mobile app is not so much, one needs to navigate through several screens to find the necessary tools. There a lot of options on the app you can explain better how to be used

改善してほしい点:

I am missing the synching with the Outlook Calendar. Sometimes, the program doe not run fast enough when prompted initially. Also, some lagging occurs from time to time. There is a delay sometimes in connecting via the app too but not too often.

Laurence
アメリカのDean
教育管理, 1,001~5,000人規模の会社
使用期間: 無料トライアル
投稿経路

Timely So True With Right Now Scheduling

5.0 昨年

製品を使ってみた感想: I like Timely and appreciate efficacy of use

良いポイント:

Easy of use, friendly customer supports and education

改善してほしい点:

Need for more hands on training opportunities

Melissa
オーストラリアのOwner
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Great software for salon users

5.0 昨年

製品を使ってみた感想: Great experience

良いポイント:

Everything is online. Can manage my business well from home and easy for team to use

改善してほしい点:

Very expensive and price has gone up significantly since I started using it in 2015

Sophie
英国のBeauty / laser therapist
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路

検討した類似製品:

Love timely - fantastic booking system

5.0 昨年

製品を使ってみた感想: Love timely - few issues lately which were adding vat to vouchers which I can’t take off so have stopped selling online and a booking fee which disappeared with no invoice - were resolved quickly and efficiently by the timely team

良いポイント:

Ease of use for clients allows me to get on with my day while clients book online and captures booking fees

改善してほしい点:

Would like to add self employed staff on to manage diaries or even employed gets costly adding them on if they are only in a few days a month

Julie
英国のDirector
健康、ウェルネス、フィットネス, 11~50人規模の会社
使用期間: 1年以上
投稿経路

Excellent system for busy hair and beauty salons

5.0 昨年

製品を使ってみた感想: The best system we have found for ease of use and the reports are great to help keep stylists/therapists on track.

良いポイント:

We particularly love the ease of use for both staff and clients. The reports are great, perfect to help keep the business on track.

改善してほしい点:

we can find it tricky with refunds and credits on account.

Darlene
フィリピンのSenior Accountant
経理, 1,001~5,000人規模の会社
使用期間: 6~12か月
投稿経路

Efficient and Reliable: A Timely Review

5.0 10 か月前

良いポイント:

Ease of use. This is what I always look at when availing or using products. As a busy individual, I would want to use something that does not require so much of my time. Timely helps me with my time management, Helps me book appointments with ease with zero to no errors.

改善してほしい点:

At first, I struggled using timely as it was my first time using scheduling software and I had limited technical experience

Amber
英国のBeauty therapist
化粧品, 自営業
使用期間: 1年以上
投稿経路

Brilliant but… A few small changes

5.0 2 年前

製品を使ってみた感想: Honestly love timely so much. It is so quick and efficient and has all the information I need within easy reach

良いポイント:

I love everything about timely. I find it so easy to use, so easy to navigate. I use it every single day. My clients also find it super easy to book using the online booking feature. I take payments using an external add on and it all works seamlessly

改善してほしい点:

I have a couple of things I would love if timely could improve on. 1. I need a function to be able to open my online booking to a certain date. For example I want to be able to open it to the last day of September. At the minute I can only open it X weeks or X months in advance. 2. On my iPad I have a button to quickly take me back to todays date which is great. But the iPhone app is missing a button like that. I find this a time consuming process to track back to todays date during an appointment when I’m trying to see how much of a deposit someone has paid me With these two improvements I think timely would be much more user friendly & I honestly think it would be seedless

Annie
オーストラリアのLash Technician
化粧品, 自営業
使用期間: 6~12か月
投稿経路

Easy to use

5.0 昨年

良いポイント:

Easy to set up, easy for clients to use

改善してほしい点:

Takes a while to set up at the start, calendar syncing took a while to sync at the start also

Adeena
アメリカのAssistant director
健康、ウェルネス、フィットネス, 51~200人規模の会社
使用期間: 無料トライアル
投稿経路

検討した類似製品:

Great task management system

5.0 昨年

製品を使ってみた感想: It is a super great app and gathers all data you need

良いポイント:

We used this to track projects that employees said were taking to much of their time. We were able to see how much time was actually spent on projects

改善してほしい点:

I had a hard time using it with IOS but worked amazing with windows

Monika
アメリカのSales Revenue Manager
ホスピタリティ, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Excellent product

5.0 昨年

良いポイント:

Very easy product for scheduling your meetings etc.....very easy to navigate

改善してほしい点:

Software update happens quite often which leads you to learn again about new features.

Josie
オーストラリアのDirector
健康、ウェルネス、フィットネス, 2~10人規模の会社
使用期間: 2年以上
投稿経路

Timely

4.0 2 年前

良いポイント:

Ease of calendar and booking system..

改善してほしい点:

Reports are not clear and precise. Too expensive if want to add another column for led lounge. No room allocation.

Eleanor
オーストラリアのOwner
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Not worth the extra now

4.0 昨年

製品を使ってみた感想: I used to think it was great and was the best out there.This recent price rise when I'm not using all the functions of the system has me looking at other options.

良いポイント:

I like how easy it is to use now that I know how to work it.

改善してほしい点:

The recent price rise has me looking at Fresha.It's almost impossible to change the emails and texts that go out automatically

Tammy
オーストラリアのOwner
健康、ウェルネス、フィットネス, 自営業
使用期間: 2年以上
投稿経路

Timely

5.0 2 年前

製品を使ってみた感想: Love it

良いポイント:

East to use for not myself and my clients

改善してほしい点:

Expensive, I use basic functions and use it daily but I would think a cheaper plan might be helpful

Capwell
ケニアのWeb Developer
翻訳、ローカライゼーション, 2~10人規模の会社
使用期間: 1~5か月
投稿経路

Good app for Scheduling.

5.0 昨年

製品を使ってみた感想: Timely is nearly perfect, it promotes ease of use.

良いポイント:

The time tracking feature is superb.It is very efficient in scheduling too

改善してほしい点:

It becomes limited when i want to use it on my mobile phone

Lauren
アメリカのRN
健康、ウェルネス、フィットネス, 自営業
使用期間: 6~12か月
投稿経路

Easy to use

4.0 2 年前

良いポイント:

It is pretty user friendly and easy to schedule appointments.

改善してほしい点:

It takes a little while to set up appointments correctly.

Priyanshu
インドのManager
コンピュータ・ソフトウェア, 10,000+人規模の会社
使用期間: 1~5か月
投稿経路

"Timely - An In-Depth Review of the Time Tracking and Scheduling Software"

4.0 2 年前

製品を使ってみた感想: Timely is a solid time tracking and scheduling software that can be helpful for businesses and individuals looking to manage their time more effectively. However, it may not be the best choice for users who need more advanced reporting options or a wider range of integrations.

良いポイント:

The software has a clean and intuitive interface that makes it easy for users to navigate and use.It automatically tracks the time users spend on various tasks, which helps to accurately capture billable hours.The software generates invoices based on the time tracked, which helps to streamline the invoicing process.It has a built-in scheduling feature that allows users to schedule appointments, meetings, and other events.

改善してほしい点:

It only integrates with a few third-party tools and services, which may limit its usefulness for some users.The software is relatively expensive compared to some other time-tracking and scheduling tools on the market.While Timely provides some basic reporting features, it doesn't offer as many advanced reporting options as some other tools.

Manash
Manash
インドのWooCommerce Review
認証済みLinkedInユーザー
デザイン, 自営業
使用期間: 無料トライアル
投稿経路

Timely Review

4.0 2 年前

製品を使ってみた感想: Good

良いポイント:

This is the best way to track the time of your teammate. You can add variable time tracking reports to your connected apps easily. The best thing is that you can use Timely on Windows and Mac.

改善してほしい点:

It comes with only 14 day trial. This is very disappointing to me a lot. Most of the software had at least a Stater plan to use their software which is very helpful for beginners who start their journey.

Ray
オーストラリアのOwner/Operator
消費者サービス, 2~10人規模の会社
使用期間: 1年以上
投稿経路

I don't even know where to start!

3.0 7 年前

製品を使ってみた感想: It should work well for a single person operator looking for basic scheduling/tracking of appointments but if you've got a multiple staff and lots of products, definitely consider other options first. Timely has a lot of growing to do and at the current rate, it's going to be a very long growth!

良いポイント:

The support team is fantastic and the application itself 'looks' great. Looks are very deceiving though. The most basic functions work well. Beyond that, there are plenty of issues, including lots of unfinished features.

改善してほしい点:

Far too many features are left unfinished. Every time something new is released I'm left somewhat shocked how basic functionality that could complete the feature is left out. Even Stock Management is tedious and unituitve. Something basic like not being able to make recurring appointments that have more than 1 service. Limited to a total of 160 characters for SMS. Sales Reports report incorrect/misleading figures. No customer accounts. No loyalty system. Can't create custom value gift vouchers on the fly (they all need to be preset amounts). If you have more than one staff member, you're going to be in for more surprises - good luck to you! There is far too many things to mention. I could go on but hopefully you get the point. Approach the application with caution, and if it means paying for additional month or two to PROPERLY test it out, do it! It could save you a lot of grief in the long run. Timely say they care about customer feedback but in the 2.5 years we've been using it, very little has been done to improve even basic functionality. In fact, not a single one of the things I've mentioned above has been addressed in that time. Given all the new (incomplete) features being released without first addressing the swarm of issues currently present is further proof.

Pos
スイスのOwner
消費者サービス, 自営業
使用期間: 1~5か月
投稿経路

Changed from MINDBODY to TIMELY

5.0 7 年前

製品を使ってみた感想: Daily salon life is just easier with TIMELY. TIMELY does everything the larger brands do but at a tenth of the price. Daily, monthly and yearly salon management is a breeze with TIMELY. Clients love the ease of online booking. No need to download buggy apps. Clients are loving the reminder sms. I was a long term MINDBODY user and can't believe I stayed so long using an over priced buggy system because I just didn't know TIMELY existed. Best business decision I've made in the last 5 years is making the change to TIMELY.

良いポイント:

After the most recent price hike from MINDBODY I had no choice but to search an alternative. It appeared as if no-one on the market had it all until I found TIMELY. I was going on holiday and had 10 days to have the change over taken care of. The TIMELY team did a flawless transition. Smooth, simple, effective changeover. The follow-up support has been spectacular. I was happy with MINDBODY to a degree but now I'm using TIMELY I understand just what I was missing out on. The timely team do everything to make the implementation of their product as hassle free as possible. You always get to email the same support person who is completely familiar with your situation. I have integrated the software into my website and my clients are loving it. The feedback at this stage is 100% in favour of TIMELY. I don't have a computer in the salon and am able to do everything from my Android phone without having to download some buggy app. Client management and reporting is a breeze and has so many ways of breaking down your business's progress. The integration of MailChimp, POS and taxation programs make it a spectacular platform for promotions, financial management and my accountant loves how easy it makes my monthly closeout. Interested to see what TIMELY build into the system in the future!

改善してほしい点:

Only available in English. Not all pages are phone screen optimised. No telephone contact available with tech support.... Sometime emails just suck!

Jacob
アメリカのMassage Therapist
健康、ウェルネス、フィットネス, 自営業
使用期間: 1年以上
投稿経路
ソース:SoftwareAdvice

Spa Scheduling Software

4.0 4 年前

製品を使ってみた感想: Overall, I had a good experience with Timely and would be open to using the software again. However, I will most likely be shopping around to find a more effective software and maybe a cheaper one as well.

良いポイント:

I used this software as an employee at a spa that I worked for, for almost 2 years. I had a good experience with Timely and enjoyed most of its features. The most beneficial aspect of Timely is getting notifications about appointments made through Timely. Communication is key for a small business with a number of employees, Timely allowed management to bypass certain communications by utilizing Timely.

改善してほしい点:

I didn't like all the content, options, and other features Timely offered. It was honestly very overwhelming trying to learn every aspect of Timely. I understand, having options is beneficial, but sometimes being simple is better. I was instructed by management to learn the software inside and out and it took quite a while to wrap my head around all the things Timely did and offered.

Timelyからの返信

4 年前

Hi Jacob, Thanks so much for taking the time to share your experience with Timely. I'm pleased that you enjoyed using our software and that we could help you communicate with your clients more effectively. I can imagine being tasked with learning our whole system could take some time; we try to build features that are really flexible to meet our customer's needs but that can add some complexities. We're always working to make things easier for our users though and have been running some projects to improve and simplify our core user flows. I hope you'll give us another look if you're ever in the market for scheduling software again :)

Jon Ryan
フィリピンのTechnical Recruiter
電気・電子機器製造, 51~200人規模の会社
使用期間: 2年以上
投稿経路

Timely provides outstanding time tracker.

5.0 2 年前

製品を使ってみた感想: Excellent time tracker. This well help your business growth.

良いポイント:

Appointment settings in this software is far more the best I’ve ever experienced.

改善してほしい点:

There are no missing features in this software.

Mark
ニュージーランドのDirector
教育管理, 2~10人規模の会社
使用期間: 1年以上
投稿経路

Great System

4.0 8 年前

製品を使ってみた感想: Usign the timely calendar has made booking clients in much easier, whether in the office or out on the road - plus we have been able to include an online booking system as well.

良いポイント:

Timely allows us to manage our instructors and locations really well. Everything is programmed in so different services that take different amounts of time are all booked in automatically, including breaks and padding time between sessions.

改善してほしい点:

As yet Timely does not allow me to see all appointments booked for different locations within the calendar software. It compensates by allowing us to export to a google calendar but this is not the ideal way of doing things for me. I want to see all appointments for all staff in one view. However - Timely do listen and have a team who are working to improve things as they go. I have to accept that my situation is unusual and therefore lower on the priority list to provide a solution - but at least I know it is on the radar. As a small business owner I would prefer keeping costs down as much as possible. I would prefer to see an entry level subscription that allows 3-5 staff without an extra monthly charge.